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  • Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    hace 10 días
    Jornada completa
    Mott Haven, The Bronx

    Job Description: Medical Receptionist Job Title: Medical Receptionist Location: [Clinic/Hospital Name] Employment Type: Full-time / Part-time Job Summary The Medical Receptionist is responsible for providing excellent customer service to patients while ensuring the efficient operation of the front desk. This role includes managing appointments, handling patient inquiries, maintaining accurate records, processing payments, and supporting healthcare providers with administrative tasks. Key Responsibilities Welcome and assist patients, visitors, and healthcare professionals in a courteous and professional manner. Schedule, confirm, and reschedule patient appointments. Answer and direct incoming phone calls and respond to patient inquiries. Register new patients and update existing patient information. Verify insurance information and collect required documents. Maintain accurate patient records while ensuring confidentiality. Process patient payments and issue receipts. Coordinate with doctors, nurses, and other staff regarding patient schedules. Manage incoming and outgoing correspondence, including emails and mail. Maintain a clean, organized, and welcoming reception area. Handle administrative tasks such as filing, scanning, and data entry. Ensure compliance with clinic policies and patient privacy regulations. Qualifications High school diploma or equivalent; additional administrative or healthcare-related training is an advantage. Previous experience as a receptionist, customer service representative, or medical receptionist preferred. Proficiency in Microsoft Office and electronic medical record (EMR/EHR) systems is an advantage. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to maintain confidentiality and handle sensitive information. Strong attention to detail and accuracy. Skills Customer service orientation Excellent interpersonal and communication skills Time management and multitasking Computer literacy Problem-solving abilities Attention to detail Ability to work independently and as part of a team Working Conditions Work is primarily performed in a clinic, hospital, or medical office environment. May require occasional evening, weekend, or holiday shifts depending on operational needs. Prolonged periods of sitting, standing, and computer use. Preferred Qualifications Experience working in a healthcare or clinical setting. Familiarity with medical terminology. Experience with appointment scheduling and medical billing systems.

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  • Store Manager - JFK Airport
    Store Manager - JFK Airport
    hace 3 días
    Jornada completa
    Queens, New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. ABOUT JOE & THE JUICE Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members, • Ensure optimal team positioning to meet operational needs, • Build and maintain a strong future talent pipeline Employee Engagement & Development • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience • Champion a guest-first mindset across all store operations, • Build strong relationships within the local community in alignment with brand behavior principles, • Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards, • Ensure compliance with brand standards and local regulatory requirements, • Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management • Develop optimal shift plans considering seasonality, local events, and store traffic patterns, • Ensure efficient workflows aligned with company standards and budget, • Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management • Take full ownership of inventory management, including stock counting and ordering, • Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI target, • Monitor financial performance and implement corrective actions where necessary Qualifications • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation- Starting at $95,000 plus bonus Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://uploads-ssl.webflow.com/5cb303852da2ad609e57122e/63e143995875ef216d5d5e13Joe%20%26%20the%20JuiceNotice%20Posting_Executed.pdf) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Marketing Specialist
    Marketing Specialist
    hace 18 días
    $50000–$65000 anual
    Jornada completa
    Manhattan, New York

    Are you outgoing, driven, and passionate about working with people? We’re looking for a Direct Marketing Specialist to join our growing team. This is an exciting opportunity for someone who enjoys face-to-face interactions, thrives in a fast-paced environment, and wants to build a long-term career with unlimited growth potential. What You’ll Do: Represent nationally recognized brands through direct, face-to-face marketing campaigns. Engage with prospective customers to educate them on products and services. Build strong customer relationships while delivering exceptional service. Generate new business opportunities and maintain accurate customer records. Collaborate with team members to achieve individual and company goals. Participate in ongoing training, coaching, and professional development. What We’re Looking For: Strong communication and interpersonal skills. Positive attitude with a student mentality and willingness to learn. Self-motivated, goal-oriented, and highly coachable. Ability to work both independently and as part of a team. Previous experience in customer service, hospitality, retail, sales, or marketing is a plus—but not required. What We Offer: Paid training and hands-on mentorship. Clear advancement opportunities into leadership and management. Performance-based incentives and uncapped earning potential. A collaborative, energetic, and supportive team environment. Ongoing professional and personal development. If you’re looking for more than just a job and want an opportunity where your effort directly impacts your growth and earnings, we’d love to hear from you. Apply today and start building a rewarding career with a company that invests in your success.

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  • Counter Sale
    Counter Sale
    hace 21 días
    $17–$20 por hora
    Jornada completa
    Manhattan, New York

    Macaron Café is a family-owned French pastry company proudly serving New York City since 2017.What started as a passion for authentic French macarons has grown into multiple locations across Manhattan, offering handcrafted pastries, specialty coffee, and a genuine French café experience.Every macaron we sell is handmade using traditional French techniques and carefully selected ingredients. We take pride in offering products of exceptional quality, inspired by French savoir-faire and attention to detail.We are currently looking for friendly, reliable, and motivated individuals to join our Midtown Manhattan team.What you’ll do: • Prepare espresso drinks, teas, and specialty beverages, • Welcome and assist customers with warmth and professionalism, • Present and sell our handcrafted macarons and pastries, • Maintain a clean, organized, and inviting café environment, • Process orders and handle POS transactions, • Support daily operations and contribute to a positive team culture What we’re looking for: • Positive attitude and strong work ethic, • Reliability and punctuality, • Excellent customer service skills, • Ability to work efficiently in a fast-paced environment, • Coffee experience is appreciated but not required, • Desire to learn and grow within the company Why join Macaron Café? • Competitive hourly pay + tips, • Employee meals, • Professional training, • Growth opportunities within a growing company, • Supportive and family-oriented work environment, • Opportunity to represent authentic French craftsmanship and hospitality in New York City At Macaron Café, we believe great hospitality starts with great people. We look for individuals who are kind, motivated, and committed to delivering an exceptional customer experience every day.If you’re passionate about food, coffee, hospitality, and being part of a growing team, we’d love to hear from you.

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  • Concierge
    Concierge
    hace 24 días
    $18 por hora
    Jornada completa
    Manhattan, New York

    Position Overview Mood Fabrics is seeking a friendly, professional, and hospitality-driven Concierge to serve as the first point of contact for shoppers, guests, vendors, and visitors entering our store. This front-facing role is essential in creating a welcoming and organized environment while delivering exceptional customer service and memorable experiences. The ideal candidate is polished, dependable, outgoing, and comfortable working in a fast-paced retail environment. They should be confident multitasking, communicating with a wide variety of people, and maintaining professionalism during busy periods. Responsibilities • Welcome shoppers, guests, vendors, and visitors in a warm, professional, and courteous manner, • Provide directions and assist with store layout and navigation questions, • Deliver excellent customer service while maintaining a welcoming atmosphere, • Check in large bags belonging to shoppers and guests, provide claim tickets, and safely store bags in the designated area, • Help maintain store policies in a friendly and professional manner, • Monitor the entrance area and report any issues, concerns, or unusual activity to the appropriate team member, • Maintain a clean, organized, and professional front entrance environment, • Support store operations and perform additional duties as assigned Required Qualifications • Excellent verbal communication and interpersonal skills, • Strong customer service and hospitality mindset, • Professional appearance and polished demeanor, • Dependable, punctual, and team-oriented, • Comfortable standing for extended periods of time, • Ability to multitask and remain calm in a busy retail environment, • Friendly, outgoing, and approachable personality, • Ability to represent the Mood Fabrics brand in a positive and welcoming manner Ideal Candidate The ideal candidate thrives in a customer-facing environment and enjoys interacting with people throughout the day. They are attentive, proactive, and capable of creating a positive first impression for every shopper, guest, and visitor entering the store.

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  • Retail Sales Associate
    Retail Sales Associate
    hace 1 mes
    $20–$30 por hora
    Jornada completa
    Secaucus

    Vivacity Management is expanding its retail development team across North Jersey and is seeking a motivated Entry-Level Retail Sales Assistant. This engaging, face-to-face role is perfect for individuals eager to develop professional sales and leadership skills, offering a clear path into business management. Working directly with customers, you will represent nationally recognized telecommunications clients. This position focuses on delivering solutions, managing customer relationships, and supporting daily operations, providing hands-on experience crucial for leadership and management advancement. This role involves no door-to-door sales and no cold calling. Key Responsibilities: • Engage in person with customers to promote products and services., • Provide exceptional customer support and recommend tailored solutions., • Utilize CRM systems to track and manage customer interactions., • Confidently handle objections and present service options., • Cultivate strong relationships with customers and team members., • Contribute to management initiatives and team goals. What We’re Looking For: • Strong communication and customer service skills., • A coachable mindset and eagerness to learn., • Reliability and flexibility to work as needed., • Comfort with basic technology and CRM tools., • Organized, solution-oriented, and team-focused approach., • Must be 18 years of age or older., • A 2 or 4-year degree in business management or a similar field, or 2 years of sales experience. Why Join Vivacity Management: • Entry-level position with comprehensive paid training., • Performance bonuses and incentives., • Extensive professional development and leadership training., • Opportunities for community involvement and team-building events., • Clearly defined advancement paths into Management and leadership roles., • Participation in philanthropic events., • Competitive weekly base compensation, ranging from $600 to $2000, combined with performance bonuses and incentives., • W2 employment position., • Access to in-state and out-of-state networking events. Ready for a Fresh Start? If you are looking to build valuable skills, gain hands-on experience, and grow into a management position, apply today to start your career with Vivacity Management.

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  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    hace 1 mes
    $17 por hora
    Jornada completa
    Manhattan, New York

    Macaron Café is a family-owned French pastry company proudly serving New York City since 2017. What started as a passion for authentic French macarons has grown into multiple locations across Manhattan, offering handcrafted pastries, specialty coffee, and a genuine French café experience. Every macaron we sell is handmade using traditional French techniques and carefully selected ingredients. We take pride in offering products of exceptional quality, inspired by French savoir-faire and attention to detail. We are currently looking for friendly, reliable, and motivated individuals to join our Midtown Manhattan team. What you’ll do: • Prepare espresso drinks, teas, and specialty beverages, • Welcome and assist customers with warmth and professionalism, • Present and sell our handcrafted macarons and pastries, • Maintain a clean, organized, and inviting café environment, • Process orders and handle POS transactions, • Support daily operations and contribute to a positive team culture What we’re looking for: • Positive attitude and strong work ethic, • Reliability and punctuality, • Excellent customer service skills, • Ability to work efficiently in a fast-paced environment, • Coffee experience is appreciated but not required, • Desire to learn and grow within the company Why join Macaron Café? • Competitive hourly pay + tips, • Employee meals, • Professional training, • Growth opportunities within a growing company, • Supportive and family-oriented work environment, • Opportunity to represent authentic French craftsmanship and hospitality in New York City At Macaron Café, we believe great hospitality starts with great people. We look for individuals who are kind, motivated, and committed to delivering an exceptional customer experience every day. If you’re passionate about food, coffee, hospitality, and being part of a growing team, we’d love to hear from you.

    ¡Incorporación inmediata!
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  • Field Sales Representative
    Field Sales Representative
    hace 1 mes
    Jornada completa
    Manhattan, New York

    Field Sales Representative – Start Immediately | Weekly Pay + Bonuses Full-Time | Contract | Growth Opportunities We are looking for motivated, outgoing, and goal-oriented individuals to join our growing team as Field Sales Representatives. In this role, you will work directly within local communities, educating customers and assisting them with enrolling in valuable services and programs offered through our telecommunications partners, including ASW, TruConnect, Gen Mobile, Verizon, and other leading providers. This position is ideal for individuals who enjoy meeting new people, working in a fast-paced environment, and earning performance-based income while making a positive impact in their community. No extensive experience is required—we provide training and ongoing support for the right candidates. What You'll Do • Engage with community members and introduce available telecommunications services and programs., • Educate customers on the benefits of services offered through partners such as ASW, TruConnect, Gen Mobile, Verizon, and other providers., • Assist customers with the enrollment and application process., • Identify and qualify eligible customers for available programs and services., • Build strong relationships with customers and community members., • Represent the company professionally and positively in the field., • Meet performance goals while providing excellent customer service. Requirements • Must be 18 years of age or older., • Strong communication and interpersonal skills., • Sales, retail, customer service, or outreach experience is a plus but not required., • Self-motivated and comfortable working in a field environment., • Ability to work independently and as part of a team. Why Join Our Team? • Weekly pay opportunities., • Performance bonuses and incentives., • Flexible Full-Time and Contract positions available., • Paid training and ongoing support., • Career growth and leadership opportunities., • Fun, energetic, and team-oriented work environment., • Opportunity to work with nationally recognized telecommunications providers. Apply today and start building a rewarding career while helping communities gain access to valuable telecommunications services and programs.

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  • Client Service Representative
    Client Service Representative
    hace 1 mes
    $50000–$70000 anual
    Jornada completa
    Manhattan, New York

    We’re looking for a motivated Client Service Representative to join our growing team! If you’re a people person who enjoys building relationships, solving problems, and working in a fast-paced environment, this is an excellent opportunity to develop professionally while gaining hands-on experience. No prior experience is required—we provide comprehensive paid training, ongoing mentorship, and a clear path for career advancement into leadership and management. What You’ll Do Build and maintain strong relationships with new and existing clients. Provide exceptional customer service and support throughout the client experience. Educate clients on products and services to ensure the best solutions for their needs. Collaborate with teammates to achieve individual and team goals. Assist with account management and client retention. Participate in daily coaching, leadership development, and professional training. What We’re Looking For Excellent communication and interpersonal skills. Positive attitude and strong work ethic. Coachable with a willingness to learn. Strong problem-solving and organizational abilities. Team-oriented with a student mentality. Ability to thrive in a fast-paced, goal-driven environment. What We Offer Paid training and ongoing mentorship. Competitive compensation with performance-based incentives. Clear opportunities for advancement into leadership and management. Supportive, energetic, and team-focused culture. Professional development and business training. Recognition, team-building events, and networking opportunities. Ideal Backgrounds Include: Customer service Hospitality Retail Restaurant industry Sales Recent college graduates

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  • Sales Representative Customer Service- Entry Level
    Sales Representative Customer Service- Entry Level
    hace 1 mes
    $50000–$60000 anual
    Jornada completa
    Manhattan, New York

    Qualifications Therefore, NO EXPERIENCE NECESSARY and everyone will go through FULL TRAINING with all tools provided! Benefits We provide competitive pay and all openings are entry-level Advancement and compensation are based on performance Responsibilities This is a sales role that focuses on customer acquisition and ensuring our current business customers have the right products and services Sales Rep will travel within sales territory to meet prospects and customers Sales Rep will conduct face-to-face meetings with business customers daily Sales Rep will build and maintain relationships with new and repeat business customers Sales Rep will work on building a great relationship and support for future prospects and potential future sales Daily training zoom calls Sales system for prospecting new sales Make sales presentations to business owners Effectively explain the details and benefits of our telecom plans and pricing to business customers Maintain current client relationships Complete weekly sales review Job description Barker Consulting is a competitive sales & marketing firm located in the heart of NYC. Our company is currently seeking competitive sales representatives to join our NYC sales team. This is a sales role that focuses on customer acquisition and ensuring our current business customers have the right products and services. Sales Representative Job Responsibilities: • Sales Rep will travel within sales territory to meet prospects and customers., • Sales Rep will conduct face-to-face meetings with business customers daily., • Sales Rep will build and maintain relationships with new and repeat business customers., • Sales Rep will work on building a great relationship and support for future prospects and potential future sales. We provide competitive pay and all openings are entry-level. We believe that it is important to know all aspects of the business. Therefore, NO EXPERIENCE NECESSARY and everyone will go through FULL TRAINING with all tools provided! Advancement and compensation are based on performance Expectations & Responsibilities: • Daily training zoom calls, • Sales system for prospecting new sales, • Make sales presentations to business owners, • Effectively explain the details and benefits of our telecom plans and pricing to business customers, • Maintain current client relationships, • Complete weekly sales review JOIN OUR TEAM We Are Hiring Our employees at Barker Consulting receive world-class learning opportunities through a proven system of hands-on training and mentorship from leaders of the industry. Our team structure and development plan allow for growth at every level. Our goal is to strengthen skills, personally and professionally, in order to climb the ranks at the firm. Our team comes from various backgrounds, experiences, and educations, which gives allows us to suit all of our clients’ needs. Company Description Barker Consulting was created due to high demand in our industry. We take our client's goals and propel them into reality. Our approach is unique in that we take old school tactics and new school technology to ensure growth and results. We are new to the area, but that doesn’t mean we haven’t done our research. With our experience, research, and stellar team, we deliver results in order to grow here in NYC and across the U.S.

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    hace 1 mes
    $2800–$4800 mensual
    Jornada completa
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

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  • Appointment Setter
    Appointment Setter
    hace 1 mes
    $18–$20 por hora
    Jornada parcial
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    hace 2 meses
    $2800–$4800 mensual
    Jornada completa
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    hace 2 meses
    $2800–$4800 mensual
    Jornada completa
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

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