Leadership Pathway / Front of House & Drive Thru Operations / Bellevue Location
27 days ago
Nashville
Job DescriptionBenefits: • 401(k), • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Tuition assistance, • Vision insurance Leadership Pathway / Front of House & Drive Thru Operations / Bellevue Location 7606 Hwy 70 S, next to Publix NOTE: Those in our leadership pathway come on board as team members, are quickly trained to master operational responsibilities, and proceed through a leadership development structure to be considered for the next step of shift lead / team lead designation.Role Summary: Work within the leadership teams in pursuit of excellence in FOH & Drive Thru Operations. Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A Bellevue (West Nashville) is successful in the following areas: • Front of House Operations, • Leadership and People Development of Front of House Team, • Vision and Service Model compliance throughout all areas of oversight.General Responsibilities:, • Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture., • Maintain vision alignment with the Operator and the leadership team, • Ensure stewardship systems are taking place throughout the restaurant, • Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business., • Support the Director Front of the House - Drive Thru Operations & Hospitality team during hiring process, completing resume screening, interviews and reference checks as necessary., • Oversee speed of service and completion of goals., • Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant., • Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.Skills:, • Strategic thinker, Goal-oriented, Tech-savvy, • Great communicator both in handling difficult situations and a diverse team., • Mature, dependable and results-oriented, • Ability to work in a team environment, • Very detailed oriented & keenly observant, • Professional marketing or communications experience, • Maintains a number of business and professional community contacts, • Self-starter, creative and flexible, • Good business sense, achiever, • Strong project/time management skills, • Proven history of consistently performing at a high level, • Unquestionable integrity and represents Chick-fil-A well, • Passionate about building relationships with clients, • Servant spirit with strong sense of stewardshipSpecific Experience:, • Required: High School Diploma or equivalent, • Required: Strong analytical and problem solving skillsPreferred qualifications:, • Bachelor's degree or above, preferably in a business or hospitality, • Experience as a leader food service operations, • Years of Experience: 2, • This person must be skilled in time management., • This person must be self-directed and highly organized., • This person must master all knowledge and skills of every position in the Restaurant.