SCN Screener/Navigator - Futures Essentials, Inc. - New York

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• The Durst Organization

  

  Helena 57 West- Concierge

  hace 6 días

  New York

  Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: Concierge candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate is responsible for greeting residents and guests, and will ensure that the lobby, entryways, and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Responsibilities will also include managing emergencies and coordinating response with the Durst emergency response team members until first responders arrive. In addition, candidate will monitor visitor parking (where applicable), and address any complaints from residents and escalate them appropriately. We are seeking a Concierge for 601 West 57th at located in Manhattan. The shift and schedule for this position will be: Shift and schedule for this position will be:Saturday-Sunday 11pm-7:30am Tuesday-Thursday 3pm-11:30pm Days off: Monday & Friday Salary Range: $23.0819-$30.7758 per hour. Responsibilities: • Maintain an excellent customer service relationship by adhering to the Durst Residential customer service standards., • Adhere to all Durst Residential Standard Operating Procedures for the position., • Screen all guests to the property in order to ensure authorized entry into resident apartment., • Ensuring the lobby, entryways, and front desk is clean and organized at all times., • Answering the telephone, providing information, forwarding calls and taking messages when necessary., • Routinely inspect building entrance, lobby and community amenity areas for trash, cleanliness, and lighting and take appropriate action to maintain the upkeep of the areas. Notify a manager of items that cannot be addressed immediately., • Signing for deliveries and packages and tracking in the building system/application (e.g. BuildingLink©)., • Perform daily package audits and timely distribution and assisting residents with packages., • Accepting service requests from residents and logging appropriately into the building system/application (BuildingLink©). Educate residents on how to use the system as necessary., • Ensuring that all apartment keys are accounted for and secure during shift per Standard Operating Procedure (KeyTrak©)., • Issuing keys to residents or other associates per approved building Standard Operating Procedures., • Receive and distribute dry cleaning and other deliveries to residents as required., • Continuously monitor Access Controls and CCTV for suspicious activity and door safety and handle accordingly., • Handle tenant inquiries/issues/incidents and document and communicate them according for the following but not limited to:, • Noise complaints, • Smoking on property or in apartment, • Arriving guest, vendors or deliveries, • Ensure all vendors and contractors report to lobby desk upon arrival and are announced to Property Management Team. All vendors and contractors shall be escorted by building staff as needed and be appropriately logged with identification scanned and recorded., • Ensure all elevator incidents/entrapments are tracked, documented and reported to Property management team., • Monitor elevators on a frequent basis to ensure all are operational, • Communicate Out of Service elevators immediately to Property Management Team, • Monitor and manage operation of elevator computer at front desk, • Manage emergency response during Fire/Non-fire Emergencies and/or Active Shooter Events, • Call 911 and assist first responders as needed, • Monitor FCC and all applicable fire protection systems, • Activate Emergency Response Team (Property Manager(s), Porter(s), Handyperson(s)), • Other tasks as assigned by management. Qualifications: Qualifications, Areas of Knowledge, Skills, Abilities and Certifications: • High school diploma or equivalency preferred. For safety and productivity reasons, the position requires the ability to effectively read and write English., • 1-2 years' experience in customer service, residential concierge or related field preferred., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. If s/he have not previously completed, the Candidate Must Complete the Following Within 90 Days of Hire (must provide certificate/license as proof of completion) • 32BJ CPR/AED/Basic First Aid course, • 8 hour course, • F-53 Certificate of Fitness (Emergency One-Way Voice Announcement Personnel), • FDNY Certificates, • F-85 Fire Safety Director with Active Shooter and Medical Emergency Preparedness:, • Z-50 Fire Safety Director FDNY Written Exam, • Z-89 Non-fire Emergency FDNY Written Exam, • F-89 Fire Life and Safety Director - able to pass certification within two test attempts, • Ability to pass on-site exam Recommended Knowledge, Skills and Certificates/Licenses • S-12 Citywide Sprinkler Systems, • S-13 Citywide Standpipe Systems, • S-14 Citywide Standpipe Multi-zone Systems, • Knowledge and operational experience of Fire Command Centers and Fire Protection Systems, • CPR/AED and Basic First Aid Certificate (renewal every 2 years), • 32BJ Fire Life and Safety Director for Commercial Buildings Course Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of this job, employees are required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 30lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

• IHMS LLC.

  

  Concierge

  hace 28 días

  New York

  Job Description POSITION OVERVIEW: As a Concierge at The Pierre New York, A Taj Hotel, you will be the epitome of hospitality and service excellence. You will play a pivotal role in ensuring that our guests’ needs are not only met but exceeded, providing personalized assistance and recommendations to enhance their experience at our prestigious establishment. KEY RESPONSIBILITIES Serve as the primary point of contact for guests, warmly greeting them upon arrival and maintaining a professional demeanor throughout their stay. Anticipate guests' needs and proactively offer assistance to enhance their experience. Provide a wide range of concierge services, including restaurant reservations, transportation arrangements, theater ticket bookings, and tour recommendations. Utilize extensive knowledge of New York City to tailor recommendations and itineraries based on guests' preferences. Address guests' inquiries, requests, and concerns promptly and effectively, demonstrating empathy and resourcefulness. Maintain clear and concise communication with guests, colleagues, and other departments to ensure seamless coordination of services. Manage resources efficiently, including maintaining an up-to-date database of contacts, vendors, and local attractions. Collaborate with other hotel departments to ensure a cohesive guest experience and smooth operation of services. Stay updated on industry trends, local events, and attractions to continuously enhance service delivery. Supervise bell staff to ensure smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest requests. Provide accurate and expert information to guests in a courteous and professional manner. Take messages for in-house or arriving guests with accuracy and proper follow-up. Handle incoming and outgoing mail, packages, and emails accurately and timely. Establish close contacts with city activities providers to provide VIP information, ticketing, reservations, etc. Maintain knowledge of all hotel services, hours of operation, key personnel, and hotel policies. Keep management informed of any guest problems or complaints and actions taken. Assist in the reconciliation of charges originating from the Concierge Desk with accuracy. Display a high level of integrity and ethics at all times. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management or departmental management. QUALIFICATIONS and REQUIREMENTS: High school diploma or equivalent required. Additional education or certification in hospitality management or related field is a plus Minimum 2 years’ experience as a lobby level hotel Concierge in the luxury market and/ or related luxury experience. Exceptional interpersonal and communication skills, with fluency in English (additional languages are a plus Fluency in a language other than English strongly preferred. Ability to attend to detailed and meticulous guest requests. Utilization of hotel computer systems and phone systems effectively; prior knowledge of Microsoft Office, OPERA, ALICE, and digital platforms such as RESY, OpenTable, Seven Rooms, etc. a plus PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Standing/walking; forward bend, overhead reaching, kneeling to lift packages and suitcases Force: * Average package or suitcase: 25 lbs. *Heaviest package or suitcase: 50 lbs. *Scale: 25 lbs. Repetitions: * Lifting occurs 3-4 x hour x 8 hours/day *50 lbs. lifts occur occasionally *25-30 lbs. lift occur frequently *Standing/walking is continuous Sensory: *Good communication skills necessary (speech and hearing)

• Cipriani

  

  Spa Concierge

  hace 7 días

  New York

  Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Spa Concierge. Is responsible being the first point of contact for guests at the spa, providing exceptional customer service, assisting with inquiries and reservations, and ensuring a smooth and enjoyable spa experience. Playing a crucial role in maintaining the spa's reputation for excellence and creating a welcoming and relaxing atmosphere for guests. ESSENTIAL FUNCTIONS AND DUTIES: • Greet guests warmly upon arrival, provide an overview of spa services and facilities, and assist with check-in procedures., • Answer phone calls, respond to emails, and handle inquiries regarding spa services, appointments, pricing, and availability., • Provide personalized recommendations and assistance to guests based on their preferences, needs, and desired outcomes., • Schedule spa treatments, massages, facials, and other services for guests, ensuring availability of therapists, treatment rooms, and equipment., • Coordinate appointment times, confirmations, and reminders with guests via phone, email, or text message., • Maintain an organized schedule of appointments, adjusting as needed to accommodate guest requests and preferences., • Provide product recommendations, demonstrations, and information to guests, highlighting key features, benefits, and usage instructions., • Maintain cleanliness and organization in the spa reception area, waiting lounge, and retail display areas, ensuring a neat and welcoming environment for guests., • Monitor and replenish supplies, such as towels, robes, beverages, and reading materials, to meet guest needs and expectations., • Build rapport with guests, establish positive relationships, and foster loyalty through attentive service, personalized attention, and follow-up communication., • Collect guest feedback, comments, and suggestions to identify areas for improvement and enhance the overall guest experience., • Handle guest complaints or concerns with professionalism, empathy, and a commitment to resolving issues to the guest's satisfaction. KNOWLEDGE, EXPIERENCE AND SKILLS • Previous experience in customer service, hospitality, or spa-related roles preferred., • Excellent communication and interpersonal skills, with a friendly and outgoing demeanor., • Strong organizational and multitasking abilities, with the ability to prioritize tasks and manage time effectively in a fast-paced environment., • Knowledge of spa services, treatments, and products, or a willingness to learn and become familiar with them., • Proficiency in computer software for appointment scheduling, email communication, and basic administrative tasks., • Professional appearance and demeanor, with a commitment to upholding the spa's standards of excellence., • Flexibility in scheduling, including evenings, weekends, and holidays, to accommodate guest appointments and business hours. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to move around the spa reception area, waiting lounge, and retail display areas to greet guests, assist with check-in procedures, and provide guidance., • Walking and standing for extended periods during shifts to accommodate guest arrivals, appointments, and inquiries., • Active listening skills to understand guest needs, preferences, and concerns, and, • provide appropriate assistance and recommendations., • Occasionally lifting and carrying light items such as towels, robes, retail products, or paperwork to assist guests or replenish supplies., • Transporting items between storage areas, retail shelves, and guest treatment rooms as needed., • Maintaining a professional appearance and demeanor while representing the spa, including wearing appropriate attire and adhering to grooming standards., • Presenting a welcoming and approachable demeanor to guests, fostering a positive and relaxing atmosphere in the spa environment.INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer. Powered by JazzHR mfEn000bIr

• Skilled Nursing and Rehabilitation Center

  

  Concierge

  hace 1 día

  New York

  Job DescriptionConcierge Facility: Skilled Nursing and Rehabilitation Center Location: The Bronx, NY Schedule: Full-Time | 10:00 AM – 6:00 PM Salary: $22 - $23 per hour Create Meaningful Connections Every Day Skilled Nursing and Rehabilitation Center is seeking a compassionate, professional, and service-focused Concierge to join our team. This role is ideal for a personable self-starter who enjoys helping others and creating a welcoming experience for residents, families, and visitors. As the first point of contact for many guests, the Concierge plays an essential role in supporting resident satisfaction, fostering positive relationships, and ensuring concerns are addressed with care and urgency. Responsibilities Welcome residents, families, and visitors in a professional and friendly manner. Conduct regular rounds throughout the facility to identify resident and family concerns. Introduce yourself to new admissions and their families within 24 hours of admission. Perform follow-up calls with new admissions and primary contacts. Assist residents and families with questions regarding services, schedules, and facility resources. Escalate clinical concerns promptly to the appropriate nursing staff. Investigate, document, and follow up on resident and family concerns. Partner with department leaders to ensure timely resolution of complaints. Confirm resolution with residents and families to ensure satisfaction. Maintain service recovery logs and track trends for Quality Assurance meetings. Serve as a liaison between residents, families, nursing, therapy, social services, dietary, housekeeping, and administration. Ensure concerns are communicated quickly to the appropriate departments. Participate in daily morning meetings and provide updates regarding resident satisfaction and outstanding concerns. Welcome new admissions upon arrival and assist with a smooth transition. Orient residents and families to the facility. Ensure admission packets and welcome materials are provided. Coordinate with Admissions, Nursing, and Social Services teams. Answer phones and greet visitors professionally. Assist visitors with locating residents or staff. Maintain a clean, organized, and welcoming reception area. Represent the facility positively at all times. Qualifications Customer service or hospitality/service industry experience required. Minimum 1 year of relevant experience preferred. Must be personable, organized, and a self-starter. Strong communication and interpersonal skills. High school diploma or equivalent required. Proficiency with Microsoft Word and Excel preferred. Benefits Comprehensive Medical & Dental Coverage Generous Paid Time Off (PTO) 401(k) Retirement Plan Employee Recognition Program Supportive, team-oriented work environment Company perks and employee discounts Join our team and help create a warm, welcoming, and positive experience for every resident and family member who walks through our doors.

• Mood Fabrics

  

  Concierge

  hace 29 días

  New York

  Job DescriptionSalary: 18 Position Overview Mood Fabrics is seeking a friendly, professional, and hospitality-driven Concierge to serve as the first point of contact for shoppers, guests, vendors, and visitors entering our store. This front-facing role is essential in creating a welcoming and organized environment while delivering exceptional customer service and memorable experiences. The ideal candidate is polished, dependable, outgoing, and comfortable working in a fast-paced retail environment. They should be confident multitasking, communicating with a wide variety of people, and maintaining professionalism during busy periods. About Mood Fabrics Mood Fabrics is one of the most iconic destinations in the fashion industry. For over 30 years, weve inspired designers and creators with exceptional fabrics, trims, notions, paired with trusted expertise and service. Responsibilities • Welcome shoppers, guests, vendors, and visitors in a warm, professional, and courteous manner, • Provide directions and assist with store layout and navigation questions, • Deliver excellent customer service while maintaining a welcoming atmosphere, • Check in large bags belonging to shoppers and guests, provide claim tickets, and safely store bags in the designated area, • Help maintain store policies in a friendly and professional manner, • Monitor the entrance area and report any issues, concerns, or unusual activity to the appropriate team member, • Maintain a clean, organized, and professional front entrance environment, • Support store operations and perform additional duties as assigned Required Qualifications • Excellent verbal communication and interpersonal skills, • Strong customer service and hospitality mindset, • Professional appearance and polished demeanor, • Dependable, punctual, and team-oriented, • Comfortable standing for extended periods of time, • Ability to multitask and remain calm in a busy retail environment, • Friendly, outgoing, and approachable personality, • Ability to represent the Mood Fabrics brand in a positive and welcoming manner Ideal Candidate The ideal candidate thrives in a customer-facing environment and enjoys interacting with people throughout the day. They are attentive, proactive, and capable of creating a positive first impression for every shopper, guest, and visitor entering the store.

• Ten Group

  

  Lifestyle Management - Dining Reservations Concierge

  hace 30 días

  New York

  Job Description Welcome to Ten Group! Are you ready to embark on an exciting culinary adventure? Join our vibrant team at Ten Group as a Dining Reservations Concierge and become the ultimate dining guru for our members! Here at Ten, we don’t just book tables; we curate unforgettable dining experiences that leave a lasting impression. Based in the heart of New York City, you’ll dive into the dynamic world of gastronomy, building relationships with top chefs and exclusive restaurants to ensure our members enjoy the best culinary delights. Whether it's securing a coveted chef’s table or recommending the perfect spots for celebratory gatherings, your expertise will shine as you transform ordinary meals into extraordinary moments! This role is 100% onsite/in‑office. We’re looking for true New York locals who live and breathe this city to join our vibrant team! Your Role: • Whip up personalized dining experiences by managing reservation requests with flair and attention to detail., • Connect with our members over the phone and through email, sharing your passion for food and insights on the hottest dining trends., • Stay ahead of the culinary curve by keeping up with seasonal menus, special events, and emerging dining hotspots., • Work hand-in-hand with restaurant partners, ensuring every reservation is flawlessly executed to meet our members' desires., • Represent Ten at industry events, making connections and expanding our network within the culinary scene. Requirements Who You Are: • A culinary enthusiast with at least 2 years of experience in luxury dining, hospitality, or concierge services that knows the NYC food scene like the back of your hand!, • Organizational mastermind with the skills to juggle reservations and requests while keeping our members smiling., • A customer-focused professional with an eye for detail, dedicated to tailoring experiences to each member’s unique taste and preferences., • Exceptional communicator who loves building relationships, whether with our esteemed members or restaurant partners., • Familiar with CRM systems, Microsoft Office Suite, and popular reservation tools like OpenTable., • Always eager to learn and explore the latest culinary trends, from trendy food trucks to Michelin-star restaurants!, • Calm under pressure, with the ability to seamlessly handle urgent requests with poise and enthusiasm. Join Us: This role is at our lively New York office, where you'll be surrounded by passionate individuals dedicated to delivering exceptional service. Get ready to be part of a company that values your skills and growth! What’s in it for You: • Be part of a dynamic team that truly appreciates your contributions and talents., • Opportunities for professional growth in a leading lifestyle management company! If you're eager to turn dining aspirations into reality and create unforgettable experiences, we want to hear from you! Benefits • Salary USD 23-25/hour + quarterly performance based bonuses, • Full benefits: Health/dental/vision, 401k match, generous PTO, • NYC extras: Commuter benefits, lifestyle discounts, global client network access, • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact. Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance. Apply NOW – Ten's Growth Engine Video Growth Engine Video and join the crew turning passion into profession!

• Planned Companies

  

  Concierge

  hace 12 días

  New York

  Job Description Planned Companies –Concierge – Job Description Schedule: Friday and Saturday 7AM-3PM, Sunday-Monday 3PM-11PM Pay Rate: $19.00 Summary Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all. Primary Job Responsibilities: • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building., • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:, • Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues., • Planning and organizing on-site events., • Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services., • Document, secure and track mail, deliveries, and vendor services at designated areas., • Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: • 3+ years of customer service experience., • Desire and passion to provide a warm and welcoming hello to everyone., • Excellent written and verbal communication and basic computer skills., • Knowledge of local attractions and establishments., • Polite, friendly, self-assured and able to multitask with good time-management., • Ability to lift up to 50lbs when needed. Benefits • Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits., • All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match. “Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.” #planned1

• StepStone Hospitality Inc.

  

  Night Auditor (Part Time)

  hace 23 días

  New York

  Job DescriptionDescription: Administration • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier., • Run audit reports and journals from all credit card and computer systems., • Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations. Support • Make corrections and adjustments and handle any computer issues that may arise., • Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department., • Ensure all reports and back-up vouchers are complete and filed properly., • Review and correct discrepancies in the Front Desk System., • Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations., • Ability to communicate effectively with guests, vendors, and other associates., • Ability to adhere to all applicable Federal, state, local, safety, and health standards., • Ability to assist with the design and preparation of statistical reports and presentations as needed., • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed., • Ability to accurately reports information., • Ability to scrupulously follow all StepStone and hotel policies and procedures., • Attend required Hotel meetings., • Professionalism and Style Expectations Personal Effectiveness • Projects and assignments are completed thoroughly, professionally, and with care., • Adjusts to high-pressure conditions and is open to change., • Assumes responsibility for personal growth and development., • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication • Understands and communicates the StepStone Mission and Core values., • Expresses ideas and conveys information clearly, effectively, and professionally., • Actively listens to others., • Conveys company information, decision, or problems to appropriate parties on a timely basis., • Works to resolve disagreements and is respectful of peers and co-workers.Requirements, • Minimum lifting of 20 pounds., • Pushing, bending, stooping, upward reaching, manual dexterity., • Hearing, writing, typing., • Minimum pulling of 20 pounds., • Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: • Must have a comprehensive knowledge of service standards, guest relations, and etiquette., • Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations., • Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates., • Must have excellent mathematical and computer skills., • High school education and relevant training and experience required. Additional education preferred., • At least one year of relevant experience required., • Ability to timely obtain any required licenses or certificates., • CPR training and first aid training preferred., • Additional language ability preferred. EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements: