Bilingual Housekeeping Manager (Dulles, VA)
hace 19 días
Dulles
Job DescriptionWe’re hiring a Bilingual Housekeeping Manager for a hotel property based in Dulles, VA. You will ensure that cleanliness/service standards are achieved, meet productivity standards and provide a desirable workplace for Team Members in a luxurious hotel. You will be responsible for the overall operational efficiency, payroll, development and client satisfaction. Work Schedule: AM and Mid Shifts, will work weekends as needed Responsibilities • Assist in overseeing the daily operations of the housekeeping department, including scheduling, training, and supervising housekeeping staff, • Ensure that all guest rooms, public areas, and back-of-house areas are kept clean, organized, and well-maintained at all times, • Inspect guest rooms and public areas to ensure they meet the hotel's cleanliness and maintenance standards, • Review, approve and submit payroll weekly, • Manage inventory of housekeeping supplies and equipment and ensure that they are properly stored and used, • Respond to guest complaints and requests promptly, professionally and take appropriate action to resolve issues, • Assist in the preparation of reports on housekeeping operations and guest satisfaction and make recommendations for improvements as needed, • Communicate and coordinate department activities, • Respond to team member requests and complete department tasks / service requests in a timely manner, • Ensure that all housekeeping staff follow proper safety procedures and use appropriate protective equipment when performing their duties, • Assist in the development and implementation of housekeeping policies and procedures and ensure that they are consistently followed by all staff, • Provide training, coaching, safety training, and mentoring to housekeeping staff to ensure that they are knowledgeable, skilled, and motivated to perform their duties effectively, • Plan and execute team member appreciation / retention activities, • Perform other duties as assigned by the DirectorWhat You'll Bring, • Bilingual intermediate skills in English/Spanish, • Authorized to work in the United States, • Full service hotel experience; required, • At least 5 years of experience as a Housekeeping Supervisor in full service or luxury hotels, • Excellent people skills, • Leadership and coaching skills, • Strong communication skills, • Schedule flexibility to work AM/Mid Shifts and weekends is a must, • Critical thinking and problem-solving skills, • Roll up your sleeves mindset, • Proficient with Hotel Operating Systems, Microsoft Office, Apps Who We AreHotelPro is a national leader in hospitality staffing with regional offices across the U.S. We’re proud to be a trusted, nationally preferred partner to top hotel management companies—driven by a legacy of excellence and people-first service. We partner with hotels across the country to provide workforce solutions that make operations run smoother and teams feel supported. Why You'll Want to Join HotelPro • Opportunity to stay connected to hospitality without 24/7 shifts, • Growth opportunities, • Supportive, people-first cultureBenefits package:, • Medical, Dental, and Vision Insurance, • 401(k), • Tuition Reimbursement, • PTO and company holidays, • Employee Discounts, • Fitness and Wellness Perks, • Pet InsuranceReady to grow your career in hospitality?
Natalie B.Activo hace 9 días
