Weekend full time jobs in GloucesterCreate job alerts

Are you a motivated team leader with an eye for detail wanting to bring your skills to a global, difference-making company? You've come to the right place. \n As long as you're ready to lead by example and champion a customer-first mindset, you can make a difference as a Store Manager at Specsavers Gloucester. Alongside your hard work keeping our store and team running like clockwork, we'll support you to grow your skills even further than you thought possible. You'll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don't want to miss. \n Our store \n The Gloucester Specsavers store is a busy environment based in the popular Eastgate Shopping Centre. The store benefits from a prominent retail location and features seven test rooms, serving a diverse customer base while offering expert clinical services alongside a wide range of stylish and affordable eyewear. It also benefits from excellent public transport links, with easy access to local bus routes and Gloucester railway station nearby, making it convenient for both customers and staff commuting from surrounding areas. \n Our team \n The Gloucester Specsavers store is supported by a large and experienced team of approximately 55-60 colleagues, creating a dynamic and fast-paced working environment. The team includes a mix of clinical and retail professionals, from optometrists and dispensing opticians to optical assistants and support roles, all working together to ensure the smooth day-to-day running of the store. With a strong blend of experience and ongoing development, the team fosters a supportive culture where collaboration and knowledge-sharing are key, enabling colleagues at all levels to thrive and progress in their careers. \n What's on offer? \n As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: \n\n • Total package around £38,500, comprising basic salary plus performance based bonus, dependent on experience\n, • Full Time - 38.75 hours per week, to including 1 weekend day each week\n, • 33 days holiday\n, • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too\n, • Specsavers Perks - a portal to a world of great everyday discounts and savings\n, • WeCare - our employee support service to help you and your immediate family when you need it most\n, • Complimentary subscription to the Headspace app\n, • Eyecare and hearcare discounts for you and your family\n, • Enjoy an additional paid day off on your birthday to celebrate you!\n, • Enhanced family leave and company sick pay\n\n What we're looking for? \n\n • An excellent communicator with strong interpersonal skills\n, • Proven experience in leading and managing teams\n, • A keen eye for detail and a commitment to high standards\n, • Flexible and adaptable in a fast-paced environment\n, • A passionate people person who thrives on building relationships\n, • Highly organised with strong time-management skills\n, • Hard-working, proactive, and committed to delivering results\n, • Optical experience is desirable; however, this is not essential, as full training and support can be provided for the right candidate.\n\n Find out more \n If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. We can't wait for you to apply! \n #LI-NS1

Optical Domiciliary Manager - Gloucester Monday to Friday | No Weekends | £28,000 to £30,000 DOE + Company Car Zest Optical are working alongside a growing domiciliary optical provider to recruit an Optical Domiciliary Manager in Gloucester. This is a varied and autonomous role, ideal for someone with optical experience who enjoys organisation, relationship management and taking ownership of the day-to-day running of a service. The position is mainly office based, managing the operational side of a domiciliary optical business that works closely with care homes across the region. The Role Monday to Friday working pattern No weekends Mainly office-based role with travel to care homes Salary between £28,000 to £30,000 DOE Managing diaries, scheduling and logistics Planning efficient travel routes and clinic utilisation Building and maintaining relationships with care homes Coordinating the full operational process behind the scenes Managing NHS administration and related paperwork Coordinating deliveries and managing follow-up processes Supporting the smooth day-to-day running of the domiciliary serviceThis is a role with a high level of autonomy where you will take ownership of the operational and organisational side of the business, ensuring clinics run efficiently and care home partners receive an excellent level of service. Requirements Previous experience within the optical industry is essential Organised with excellent time management skills Confident managing schedules and logistics Strong communication and relationship-building ability Able to work independently and manage multiple priorities Professional and customer-focused approach Administrative and operational experience beneficial Full clean driving licence Happy to travelWhat's on Offer Salary £28,000 to £30,000 DOE Company car Monday to Friday working pattern No weekend requirements Autonomous and varied role Opportunity to play a key part within a growing serviceTo apply for this Optical Domiciliary Manager job in Gloucester, please send your CV to Rebecca Wood at Zest Optical using the Apply link

Site Assistant needed in Gloucester. Salary: £13.26 per hour. Job Type: Temporary (Summer project) opportunity with consideration for extension. Working Pattern: Full-time (part-time applications considered), shift patterns may include weekends. About the Role We are currently recruiting for a Site Assistant to join a well-established educational setting in Gloucester. This is an excellent opportunity for a practical and reliable individual to play a key role in maintaining a safe, secure, and welcoming environment for students, staff, and visitors. Working as part of the site team, you will support the day-to-day operation of the school's facilities, ensuring buildings and grounds are maintained to a high standard and that maintenance tasks are completed efficiently. This role would suit candidates with experience as a Site Assistant, Caretaker, Facilities Assistant, Maintenance Assistant, Handyman, or in a similar position. Key Responsibilities Assisting with the maintenance and upkeep of school buildings and grounds Unlocking and securing school buildings as required Responding to maintenance requests and carrying out basic repairs Setting up furniture and equipment for assemblies, meetings, and school events Undertaking manual handling duties, including moving parcels, furniture, and equipment Supporting health and safety compliance across the site Using hand and power tools safely and effectively Assisting with energy efficiency initiatives and site improvement projects Building positive working relationships with staff and site users Skills & Requirements Previous experience in a Site Assistant, Caretaker, Facilities Assistant, Maintenance Assistant, Handyman, or similar role Practical maintenance and DIY skills Basic knowledge of health and safety requirements Ability to undertake manual handling tasks Good communication and organisational skills Reliable, flexible, and proactive approach to work Ability to work independently and as part of a team Willingness to undertake training and professional development Working Hours Full-time position Part-time applications will be considered Shift patterns may be required Some weekend working may be required Pay & Benefits £13.26 per hour Temporary position with potential for extension Ongoing training and development opportunities Supportive working environment Opportunity to gain experience within a respected educational setting Additional Information Immediate opportunities available for suitable candidates Training and support provided Educational environment requiring a professional and reliable approach Opportunity to contribute to the safety, security, and presentation of the school site How to Apply To apply or find out more, contact Pertemps Gloucester: Unit A4, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ 📞 (phone number removed) 🕒 Monday–Friday, 08:00–17:00 Don't miss this opportunity to join a supportive team in a rewarding Site Assistant role with the potential for a longer-term opportunity. Apply today

Position: HGV Driver / Drainage EngineerLocation:Netheridge GL2 5LFReporting to: Depot ManagerJoin Our Team as an HGV Driver / Drainage EngineerWe are currently seeking experienced and motivated HGV Drivers to join our growing team. This is a hands-on, varied role combining driving with drainage engineering, offering excellent earning potential, job security, and long-term career opportunities.About UsMTS Cleansing Services is a well-established, family-run business with over 39 years of industry experience. We pride ourselves on delivering reliable, high-quality services while maintaining a supportive and team-focused working environment.Our people are at the heart of what we do. We value hard work, reward commitment, and provide opportunities for long-term career growth within a stable and respected company.Working Hours- Monday to Friday: 6:00am 4:00pm (50-hour contracted week)- Regular overtime opportunities, including evenings, nights, and weekends- Flexible working structure:- Can work up to 12 consecutive working days, followed by a mandatory 48-hour rest period- Working pattern aligned to an 18/6 schedule (up to 18-hour shifts including breaks, followed by 6 hours required downtime)Salary & Earning Potential- £16.10 per hour(£41,860 basic annual salary)- Overtime paid at £24.15 per hour(time and a half after 50 hours)- Significant earning potential through overtime can be £3k-5k+ monthly take home. But is dependent on the overtime you wish to do:- Example:25hours weekly overtime x£24.15=£603.75x 4weeks average in the month=£2415-20% Tax=£1932 on top of your normal basic take home monthly. (Please note that if you are to hit the higher tax threshold you would end up paying more tax)- Call-Out Bonuses:- £30 per weekday- £45 per weekend dayBenefits- Competitive salary with excellent overtime rates- Company pension & death-in-service cover- 20 days annual leave, increasing with service- Bank holidays- Holiday pay based on average earnings (including overtime)- Employee Assistance & wellbeing programme- Full PPE provided- Free on-site parking- Referral programme- Company events- Modern, well-maintained equipment- Flexible working opportunities- Strong focus on health, safety, and employee wellbeing- Long-term career progression and job securityKey Responsibilities- Operate specialist vehicles including jetting tankers, super suction tankers, and combination units (training provided)- Respond to emergency callouts, including sewer blockages, flooding, and pollution incidents- Work on both private and public land in line with health, safety, and environmental regulations- Carry out vehicle checks at the start and end of each shift- Accurately complete all job documentation- Report defects, incidents, and near misses promptly- Maintain driver logbooks in line with compliance requirements- Ensure PPE is maintained and fit for use- Keep vehicles and equipment clean, organised, and operational- Attend training and support other teams when requiredRequirements- Valid HGV Class 2 or Class 1 licence- CPC qualification- Ability to work independently and follow remote instructions- Professional and courteous when dealing with customers and the publicDesirable (Not Essential)- Experience in drainage, liquid waste, or environmental services- Street works or high-pressure water jetting experienceTraining ProvidedWe invest in our team and provide full training, including:- First Aid- Manual Handling- Asbestos Awareness- EUSR Water Hygiene Card (Blue)- EU Skills Card (Green)- Additional relevant safety and industry trainingTPBN1_UKTJ

Join us as a Sales Advisor at our Gloucester store earning a base salary of £29,000 per annum plus an uncapped discretionary bonus scheme from day one – with typical earnings of up to £300 per month. What you’ll enjoy as a Sales Advisor… Uncapped bonus scheme from your first month. Pension scheme. 37.5 hours per week, paid for 40 hours - Enjoy a full paid 30-minute lunch break each day. Personal use of in-store equipment after hours. Generous staff discount (following probation). Full product training and induction. 29 days holiday per year (including bank holidays). Free on-site car parking. A supportive, friendly team environment. What you’ll do as a Sales Advisor… Deliver an exceptional in-store experience for every customer. Sell premium fitness equipment face-to-face, over the phone and via Live Chat. Understand customer needs and recommend the right products to help them achieve their goals. Demonstrate equipment and apps confidently and accurately. Work one weekend in two, plus alternate bank holidays – giving you regular time for family and friends. What we’re looking for… Confident, proactive attitude. Previous sales experience is beneficial, but not essential. Strong ability to upsell, cross-sell and guide customers through the full buying journey. Motivated by achieving targets and earning monthly bonuses. Passionate about delivering an outstanding customer experience. Good numeracy and communication skills. Why Fitness Superstore? If you’re passionate about fitness, love helping people and thrive in a sales environment, we want to hear from you. Founded in 1994, Fitness Superstore is the UK’s leading Fitness Equipment Specialist, and we’re rated as excellent on Trustpilot. If you’re excellent too, we’d love you on our team

Position Senior Financial Reporting Specialist Group Financial Control Reports To Head of Financial Reporting and Control Direct Reports None Internal Relationships NBKI Management & Staff Finance in London and Kuwait Risk Treasury External Relationships External Auditors External tax advisors Internal Audit Number of full-time equivalent employees: N/A Grade D - Specialist Job Purpose Working within the Financial Reporting and Control team, this role is responsible for delivering upon the Bank’s financial and tax reporting obligations. Key responsibilities include: • Preparing monthly Group financial returns., • Producing statutory financial statements for three UK-based entities., • Preparing corporation tax, VAT, and other tax filings., • Submitting IFRS-based regulatory returns to the FCA (FINREP) and the Bank of England., • Supporting other financial and regulatory reporting requirements as needed. The role also involves ownership of technical accounting matters and maintaining a strong governance framework over the financial reporting process, including balance sheet substantiation. As the Bank undergoes a significant change programme, the individual will collaborate with stakeholders across the organisation to provide technical accounting support and ensure reporting processes remain robust and compliant. Key Responsibilities & Accountabilities within the financial reporting & control team Group/Head Office Reporting • Preparing the monthly/quarterly Group Financial Reporting Pack (GFRP) for PLC and associated returns., • Preparing other regular Head Office returns such as related parties reports, CAPEX reports, other subsidiary forecasts and tax analyses, etc., • Liaising with Head Office for queries/issues in relation to relevant Head Office reports. Financial Reporting • Preparing annual statutory report for PLC, including preparation of disclosure notes for the annual reports., • Preparing annual account preparation for all other London-controlled subsidiaries., • Preparing quarterly FINREP return to FCA., • Assistance with other financial reporting related issues. Technical Accounting • Preparing technical accounting papers on key judgements and issues which will be distributed to the Board Audit Committee., • Involved in assessing impact of GAAP changes to relevant reports of PLC., • Work closely alongside the Risk department to assess the Bank’s hedge effectiveness in line with IFRS 9, • Lead the Bank’s monthly Technical Working Group meetings, • Assess the adequacy of the Bank’s IFRS 9 credit impairment provisions UK Taxation Reporting • Preparing quarterly VAT return to HMRC under partial exemption methodology., • Responsible for quarterly corporation tax instalment payment., • Preparation and journalling of monthly corporation tax provision computation., • Assisting in checking and reviewing the annual corporation tax return to HMRC., • Preparing annual BBSI return and assisting in preparation of SAO certification., • Assistance with other tax-related matters. Regulatory reporting • Preparing the Bank of England (BoE) statistical returns Daily/regular Reports • Assisting in overall Finance’s daily and monthly controls, including suspense, FX and swaps. Process improvement • To assist in reviewing and enhancing the Finance control environment with a view to implementing best practice. Change • To support the Bank’s change program and initiatives, including assessing the downstream reporting implications of the implementation of new systems. Other work • Assisting in the preparation of relevant procedures for regular reports and processes., • Assisting in updating processes and files for changes in systems and, • Carrying out ad-hoc work as requested by the line manager and Financial Controller. Qualification & Experience • Qualified accountant (ACCA or ACA)., • Strong technical knowledge of IFRS, with practical experience., • Advanced Excel skills, including complex formulas and data manipulation., • Banking industry experience is preferred Competencies & Skills: • Proven ability to communicate effectively at all levels, including C-suite., • Self-motivated and capable of working independently under pressure and to tight deadlines; occasional weekend work may be required., • Exceptional attention to detail, with strong numeracy and literacy skills., • Excellent communication and presentation skills., • Strong organisational and time management abilities., • Deep technical accounting knowledge, particularly in IFRS 9., • Experience in UK taxation is preferred., • Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint), ideally including macros and complex formulas., • Programming or report automation skills are a significant advantage. Key Success Factors Ownership of IFRS and technical accounting, especially IFRS 9. Delivers accurate and timely financial and regulatory reports. Builds strong relationships with internal and external stakeholders. Manages UK tax compliance with precision and reliability. Supports change initiatives with adaptability and awareness of control.

Geospatial Data Engineer Job Description Job Purpose: To enhance MapAction’s data processing and automation capabilities Location: Remote but based in the United Kingdom. Salary: £36,000- £40,000 per annum, subject to experience Contract: Full time, substantive position for 12 months. Start ASAP. Reports to: Head of Data & GIS The Opportunity Are you a Data Engineer eager to use your skills to help people in humanitarian crises? At MapAction, you can do exactly that. We are offering an exciting opportunity for a Geospatial Data Engineer ready for their next challenge in a fast-paced, dynamic humanitarian response organisation. You’ll join our Technical Team to support the delivery of geospatial data processing and automation projects, working alongside an incredible community of expert volunteers and colleagues. In this role, you’ll contribute to four core areas of MapAction’s mission: emergency response, preparedness, anticipatory action, and training. These are at the heart of everything we do—and we’d love for you to be part of it. Why MapAction? MapAction is a leading humanitarian mapping charity delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer professionals and a small paid staff team. We have built a strong reputation in the humanitarian sector and are a technical partner of the United Nations and the Red Cross/Red Crescent Movement, as well as Non-Government Organisations such as World Central Kitchen. MapAction increasingly focused on helping Civil Society Organisations, regional entities and national ministries. The humanitarian sector is evolving, and technical expertise such as GIS, mapping, information management, data processing and visualisation are becoming increasingly utilised for improving decision making in complex humanitarian response. MapAction and our partners are uniquely positioned to provide technical expertise in support of this. We have an exciting and ambitious new strategy which will see us help reduce vulnerability in emergencies for those at greatest risk through supporting local technical and emergency leadership and promoting the exchange of well analysed data. A particular area of focus will be on the use of Anticipatory Action prior to an emergency. What will you do? You will be expected to conduct and automate data processing (extraction, transformation, loading) from various online sources. Requirements will be defined in collaboration with MapAction staff, volunteers or partners. Working with external partners such as UN agencies, NGOs and Disaster Management Agencies is a key part of this position. Main Responsibilities • Conduct and automate data collection and processing scripts, • Create and maintain optimal, performant data pipeline architectures, both internally and externally, • Propose improvements to infrastructure, schemas, platforms, toolchains and configurations, • Ensure find-ability. availability, scalability, reproducibility, accessibility, interoperability and reusability of all data-products, • Assist in the automation, provision and management of development environments, source-code, build-tools, pipelines and deployments, • Support ad-hoc Data Processing during MapAction’s Emergency Responses in collaboration with MapAction’s GIS Coordinator and Volunteer team, • Support data-related project scoping in collaboration with MapAction’s Head of Data & GIS, • Support internal systems maintenance and administration in collaboration with MapAction’s IT Support Engineer, • Engage with MapAction’s Volunteer team on data-related projects, • Support development of Data Engineer and Data Science training materials in collaboration with MapAction’s Head of Capacity Building and Volunteer team What are we looking for? If you feel you are a good match but do not feel like you meet all the requirements, we are still happy to receive your application! The core skills we look for in all of our team members are the following: • A desire to use their skills, experience and dedication in the cause of humanitarian ends, • Good team player with leadership and/or project management experience or ambition wherever possible, • Exceptional communication skills, to explain your work to people who don't understand the mechanics behind data analysis, and experience in understanding partner needs and requirements, in particular working with non-technical clients, • Adaptable, resilient and solution-oriented, • Self-motivated and organised, • Ability to improvise solutions for emergency response teams Essential: • Degree or equivalent experience in the field of Data Science, Data Engineering, Computer Science, Software Development, Information Technology or a related field, • At least one year of professional experience working in the area of data engineering, • Experience and proficiency working with Python and Jupyter Notebooks, • Experience working with geospatial data (raster and vector), • Databases (NoSQL, SQL, Graph Dbs, Principles of RDBs), • Data pipeline design skills, • Knowledge of cloud platforms like GCP, AWS or Azure, • Experience and understanding of CI/CD pipelines, • Collaborative code management using Git & GitHub Desirable: • Experience with QGIS or ArcGIS, • Experience with Systems Engineering, • Understanding of the Software Development Life cycle (preferably Agile), • Thorough grounding in containerisation e.g. Docker, Kubernetes, • Shell scripting, • Experience with BI, • An interest in software-engineering or data-science e.g. ML / DL / AI / Statistics, • Project management experience, • Humanitarian knowledge/experience Additional Information • This is a remote position and you will be expected to attend some weekend training events throughout the year (camping at various venues around the UK). Travel expenses are paid and reasonable time off in lieu provided., • This is a full time position for 12 months with a possible extension to be confirmed end of 2026, • Required to work remotely and to attend team days near the MapAction office in Oxfordshire at least 6 times a year, at own expense, • 30 days holiday (pro rata) with a workplace pension and also paid training opportunities to help further your career, • Must have the right to live and work in the UK - MapAction is unable to consider candidates who do not already hold appropriate permissions and can not help facilitate a relocation, • Part time of 4 days a week will be considered, please state when applying if you would like 4 or 5 days a week., • Contract may be extended if additional funding is secured This is an important role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed. Equal opportunities policy MapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, age, race, religion, disability, sexual orientation, membership of the Traveller community of HIV & AIDS status. MapAction also positively encourages women and those from the BAME community to apply. How to apply: Please provide a CV and cover letter that sets out how you meet the required competencies for the role, this is a mandatory requirement for this position. All applications should be made via our website and GoHire. Deadline for applications is 5th January 2026 however we are running a rolling recruitment and will interview any suitable candidates as soon as they apply.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS 🎁 £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 🚀 Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Are you looking for a great experience in a fast-paced and innovative wine company? In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring our customers (we call them Angels) better quality wine for a better price. No thirsty middlemen as far as the eye can see. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. We’re looking for talented, enthusiastic and focused people to join our Customer Happiness Team to work directly with our customers. In other words, our Customer Happiness Advisors are the wonderful people who answer calls and respond to customer emails. They go above and beyond to take care of our Angels—anticipating their needs, solving problems, and making sure every experience is seamless. Their goal is to remove the guesswork from enjoying great wine, so our customers can simply sit back and savour every sip. It’s not easy work - you need to be confident, calm and resilient. You need to be an outstanding problem solver and a great listener, too. If you don’t love helping people, this is not the job for you. Still reading? Then here’s the part where we (and some of our team) tell you why you’ll love working with us. We’re on a mission to change the wine industry for the better. That means everything from giving our Angels direct access to the world’s best independent winemakers, to supporting charitable projects like ‘Carmen’s kids’ - a soup kitchen for school children in South Africa run by Carmen Stevens, one of our winemakers. It also means that we want our entire team, whatever their role, to have the best experience and become the best they can be. We’ll challenge you, but we’ll develop you, too. “We value people and want to give our customers the best experience possible, and that reflects so strongly in how everyone in this team supports each other and how much of ourselves we put into what we do - the Customer Happiness Team is a collection of some of the most fun, wonderful people I've ever met and I'm lucky enough to call them my coworkers and close friends.” Alice, Customer Happiness Advisor since 2022 "I love being able to put a smile on our customer's face and provide reassurance wherever I can, whether this is putting things right for a customer or just having a lovely chat when placing an order." Hannah, Customer Happiness Advisor since 2018 _ What will I be doing? Working remotely or in our UK head office in central Norwich, you should expect to spend most of your time: • Answering calls and emails to help our customers make the most of their accounts, helping them track their deliveries and learn about our crowd-funded wines and winemakers, • We genuinely care about our customers (and each other), so an honest and empathic approach is a must, • We're an award-winning team, so you'll need to be dedicated to providing top-notch customer service and ready to go the extra mile for our customers, • Have fun whilst doing a fantastic job! What are the hours? This is a full time position, so you’ll typically be working 37.5 hours per week, spread over 5 days and you'll have 2 consecutive days off. We’re open 7 days a week, 9am-5.30pm - being able to work both Saturday and Sunday every weekend is vital. When would I start? We're looking for people who can join us on Monday 22nd September or potentially on the Monday 6th October 2025. • This is a temporary contract ending in December 2025 so we need people who thrive in a demanding environment and pick things up quickly. For those who really excel in the role, there will be permanent positions and contract extensions on offer. As part of the Naked family, we want you to know we've got your back. Here are a few of the perks you'll enjoy when you join the team... • A competitive salary of £12.60/hour - we're very proud to be a Real Living Wage employer, • Comprehensive induction training to help you hit the ground running, including a crash course in our wines, • We have Wellbeing Champions and access to mindfulness resources including the Headspace app, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more... If this sounds like you, and you're ready to join our award-winning team, we'd love to hear from you. We receive a lot of applications so make sure your CV stands out and don't forget to include a letter covering: • Why you're interested in the role, • Why you think you're the right person for the job, • When you can start, • Any questions you'd like to ask us We hope to hear from you soon, but if we don't, thanks for checking us out and best of luck with your job hunt. CV & cover letter application > one-way video interview & email task > mock call > virtual interview Equal Opportunities At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Accessibility and Adjustments Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc)to help us better address and respect your identity throughout the process.

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ UK Remote | 💰£29,450 - £37,250 + | ✨ Start Dates: Tuesday 26th May & Monday 22nd June. (Please note: We are currently prioritising placements for our May intake; June start dates will be confirmed once the initial cohort is finalised) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ ⭐Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk businesses, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 🤩 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ✚ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). Shifts - You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. Closing date: Applications are reviewed daily. We will keep this ad live until all vacancies are filled, so we recommend applying as soon as possible Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450- £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these, we read them all, • Recruiter call - 30 minute video call, • Hiring Manager interview (values and technical questions) - 60 minute video call #LI-REMOTE #LI-NG Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍Remote in the UK 🇬🇧 | 💰 £29,450 - £37,250 + | ✨ Start date: Monday 16th March 2026 Shifts: You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. ⭐ Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. 🚀 The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑 You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 💡 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate... Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ➕ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these in detail, we read them all!, • Recruiter call (Video call), • Full loop interview - values and technical questions (Video call) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

HGV Class 2 Refuse Collection Driver – Gloucester 📍 Location: Gloucester 💷 Pay Rate: £17.05 per hour 🕒 Hours: Monday to Friday, approximately 06:45 – 15:00 📅 Start Date: Immediate starts available! We're currently recruiting HGV Class 2 Refuse Collection Drivers to join a busy and friendly team in Gloucester. This is an excellent opportunity for drivers looking for ongoing, full-time work, with the potential to secure a permanent position for the right candidate. What You'll Be Doing Driving a Class 2 refuse collection vehicle on planned routes. Working alongside the refuse collection team to complete daily collections safely and efficiently. Carrying out vehicle checks and ensuring all work is completed in line with health and safety procedures. What's on Offer £17.05 per hour Monday to Friday – no weekend work Early starts with early finishes (approximately 06:45 – 15:00) Ongoing work with the opportunity to become permanent Immediate starts available Requirements To be considered, you'll need: A full UK Category C (Class 2) driving licence A valid Driver CPC qualification A valid Digital Tachograph Card No more than 6 penalty points (depending on the offence code) Ideally, a minimum of 1 year's Category C licence holding Previous Class 2 drivi...

Monday to Friday Available | Weekly Pay | Flexible Hours Looking for chef work that gives you a better work-life balance? At Jubilee Hospitality, we're recruiting experienced chefs for a range of day shift and contract catering opportunities across Gloucester. If you're looking to move away from late nights or want flexible work that fits around your lifestyle, we have regular shifts available in a variety of professional kitchens. Whether you're looking for full-time hours, part-time work or occasional shifts, we'll help you find assignments that suit your availability. Why Join Jubilee Hospitality? • £15–£20 per hour, depending on experience and assignment, • Weekly pay, • Holiday pay (PAYE), • Paid for every hour worked, • Monday to Friday day shifts available, • Optional evening and weekend shifts, • Full-time and part-time opportunities, • Immediate starts, • Ongoing work throughout the year, • Dedicated hospitality recruitment specialists Where You'll Work Our chefs support a wide range of professional catering environments, including: • Schools, • Contract catering, • Corporate offices, • Care homes, • Leisure facilities, • Sporting venues, • Banqueting and events Every assignment offers the...

Clinic Manager Cheltenham Up to £35,000 + Commission We are seeking an experienced and dynamic Clinic Manager to oversee a high-end beauty clinic located in the prestigious area of Cheltenham. If you have a background in managing hair salon, spa or clinic environments and are familiar with CQC policies, protocols, and procedures, this could be the ideal opportunity for you. Benefits: • 12.5% commission on retail product sales, • 28 days holiday (including bank holidays), increasing with length of service, • Company pension scheme, • Gym membership, • 35% staff discount on all products, • Paid day off for your birthday Key Responsibilities: • Manage and oversee the daily operations of the company's Cheltenham clinic, • Increase revenue through effective management and strategic planning, • Lead, motivate, and train a team to deliver exceptional customer service, particularly to high-net-worth individuals, requiring a professional and polite demeanour, • Utilise booking software (Zenoti) and analyse KPI reports to optimise clinic performance, • Foster a positive and supportive work environment to ensure staff are well-trained, happy, and committed to providing the best possible service Requirements: • At least 3 years of experience in a high-end beauty, spa, or clinic environment, • Proven track record in managing a team and increasing revenue, • Proven ability to lead, motivate, and manage teams, • Proficiency in booking software and KPI reporting, • Ability to hit the ground running and handle the challenges of managing an exceptionally busy site, • Excellent client engagement and sales acumen Working Hours: This is a full-time, permanent position requiring 40 hours per week, spread over five days, including one day at the weekend. If you are a motivated, quick-thinking, and well-organised individual who can manage high-end beauty clinics effectively, we encourage you to apply for this exciting opportunity. This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch. JBRP1_UKTJ

Join us as a Sales Advisor at our Gloucester store earning a base salary of £29,000 per annum plus an uncapped discretionary bonus scheme from day one with typical earnings of up to £300 per month. What youll enjoy as a Sales Advisor Uncapped bonus scheme from your first month. Pension scheme. 37.5 hours per week, paid for 40 hours - Enjoy a full paid 30-minute lunch break each day. Personal use of in-store equipment after hours. Generous staff discount (following probation). Full product training and induction. 29 days holiday per year (including bank holidays). Free on-site car parking. A supportive, friendly team environment. What youll do as a Sales Advisor Deliver an exceptional in-store experience for every customer. Sell premium fitness equipment face-to-face, over the phone and via Live Chat. Understand customer needs and recommend the right products to help them achieve their goals. Demonstrate equipment and apps confidently and accurately. Work one weekend in two, plus alternate bank holidays giving you regular time for family and friends. What were looking for Confident, proactive attitude. Previous sales experience is beneficial, but not essential. Strong ability to upsell, cross-sell and guide customers through the full buying journey. Motivated by achieving targets and earning monthly bonuses. Passionate about delivering an outstanding customer experience. Good numeracy and communication skills. Why Fitness Superstore? If youre passionate about fitness, love helping people and thrive in a sales environment, we want to hear from you. Founded in 1994, Fitness Superstore is the UKs leading Fitness Equipment Specialist, and were rated as excellent on Trustpilot. If youre excellent too, wed love you on our team. TPBN1_UKTJ

Full-Time / Part-Time / Seasonal. Flexibility to work a variety of shifts including evenings, weekends and bank holidays. Career development opportunities, including fully funded qualifications.

The salary advertised is full time (35 hours per week, 52 weeks per year). Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. All our vacancies must be applied for by fully completing the on-line a

The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job.

We offer working patterns on either a full or part time basis, with a variety of shifts available. In McDonald’s we are passionate in delivering a 5 star customer experience every time. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training wi

Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. All our vacancies must be applied for by fully completing the on-line application form.

Full-Time / Part-Time / Seasonal. Career development opportunities, including fully funded qualifications. Good time management and organisational skills.

Full-Time / Part-Time / Seasonal. Flexibility to work evenings, weekends, and holidays. Career development opportunities, including fully funded qualifications.

Full-Time / Part-Time / Seasonal. We're seeking Bartenders to bring the fun and join our team where you'll help set the vibe, serve up delicious drinks, and make sure every guest feels welcome and has a great time. Keep the bar area clean, organised, and fully stocked.

Ensure the kitchen is in an excellent, clean and hygienic condition at all times. At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night.

Full-Time / Part-Time / Seasonal. Full valid Driving License required. Career development opportunities, including fully funded qualifications.

Good time management and organisational skills. Ability to work flexible hours, including weekends and holidays.

Career development opportunities, including fully funded qualifications. Part-Time / Seasonal - working Mondays and Fridays. Good time management and organisational skills.

Competitive salary and overtime opportunities. Maintain a safe and homely environment while ensuring safeguarding procedures are followed at all times. Participate in sleep-in duties, waking nights, weekends, bank holidays, and shift work as required.

Raising and processing customer invoices accurately and in a timely manner.

Support Worker - SEN School - Wirral.We are recruiting for a Support Worker to work as a SEN Teaching Assistant within specialist schools.This role involves supporting children with special educational needs (SEN) in an education setting, including:.SEMH (social, emotional and mental health needs).Y

Children's Support Workers Location: Portsmouth (More specifically the Havant Area) Pay Rate: GBP15 - GBP18 per hour Contract Type: Temporary About Us: Prospero Health and Social Care is a trusted provider of staffing solutions across the UK, with extensive experience in the health and soc

Stratton Mills Recruitment is proud to be working alongside a growing Ofsted-regulated provider of Children's Residential Homes, supporting their recruitment for experienced Senior Residential Support Workers.Due to continued growth and expansion, our client has opportunities available across both t

Part time - 24 hours per week (Nights).

This opportunity is open to both experienced carers and those new to care, with full training, guidance and ongoing development provided to support your journey. The successful candidate will be required to work alternate weekends.

Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional looking for a change?.Come and join the Agincare family as a Bank Care Assistant.

Help Create a Home Residents Love to Live In.Are you looking for a rewarding role where your attention to detail and caring nature can make a real difference every day?.Our homes are designed to provide residents with comfort, dignity and a true sense of home, and our Housekeeping Team plays a vital

The successful candidate will be required to work alternate weekends.

Full-time | Part-time | Temporary (Ongoing). Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine. Maintain accurate, clear, and timely records of care provided and incidents.

Were proud of our happy home and are dedicated to creating a place where everyone enjoys coming to work each day.As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too.Bank shifts (every Friday and additional h

This is a temporary role and the rate is £12.The reference number is: 462710.The successful candidate will provide a cleaning service that meets our contractual commitments to include but not limited to tasks such as vacuuming, dusting, emptying bins, the polishing of surfaces, mopping of areas req

DBS Cleaner needed in STROUD Monday - Friday 3pm - 7pm MUST HAVE DBS Sweeping, mopping and vacuuming floors, kitchenettes Dust control in all areas Cleaning mirrors and glass Disposal of litter Sanitising all sanitary ware Replenishing soaps, toilet rolls * Any other duties

Key Responsibilities Cleaning offices, communal areas and facilities Vacuuming, sweeping and mopping floors Cleaning washrooms and replenishing supplies Emptying bins and disposing of waste appropriately Wiping down surfaces and high-touch areas Following site cleaning

This is a full time position, working 36 hours per week, to include alternate weekends. Fully funded training up to QCF level 5.

UK's leading facilities management companies to recruit for a number of cleaners to join their team on a temporary contract covering sickness.Obtaining a valid DBS is mandatory to proceed with this role.Cleaner Shift/Pay Information:.Monday to Thursday 3:30pm - 7pm, Friday 1:30pm - 5.Cleaner Role an

Cleaner needed in Cheltenham on a temporary basis, Pay £12.Monday to Friday We are looking for an experienced Cleaner to join our client in Cheltenham on a temporary basis.This role is based at a factory site, with responsibility for cleaning the offices and welfare areas.Flexible Shift Option