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Site supervisor jobs in United Kingdom - Page 2

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  • Head Chef
    Head Chef
    1 month ago
    £46000–£50000 yearly
    Full-time
    Richmond, Richmond upon Thames

    Head Chef – The Lass O’ Richmond Hill Richmond, London | Young’s Pub | Fresh Food | Seasonal British Cooking The Lass O’ Richmond Hill is looking for a talented, passionate and ambitious Head Chef to lead the kitchen of one of Richmond’s most distinctive pubs. Sitting proudly at the top of Richmond Hill, just moments from Richmond Park, The Lass is a beautiful historic pub with open fires, a sun-soaked garden, on-site car park and a reputation for quality seasonal food. We are a food-led pub with real personality, built around British produce, proper pub classics and dishes that feel generous, thoughtful and full of flavour. This is a brilliant opportunity for a Head Chef who wants more than just a kitchen to run. At The Lass, you will have the freedom to shape the food identity, create your own menus and specials, work with great suppliers and lead a kitchen with genuine ambition. What we offer our Head Chef As Head Chef at The Lass, you will enjoy: • Full autonomy to create your own menus and specials, • Access to our Apprenticeship Scheme and Development Programmes, • Regular culinary masterclasses covering topics such as game, butchery and shellfish, • Inspirational food trips with our top-quality suppliers, • Regular Chef Forums with other Head Chefs to share ideas, inspire and develop, • Free meals while on shift, • 20% discount in all Young’s Pubs, • 30% discount on overnight stays in our Pubs with Rooms, • Share Save Scheme, • Enhanced Company Pension Scheme, • 28 days holiday per year, • On-site car park, • The chance to lead a kitchen in a beautiful, established, food-led pub with huge potential About the food The Lass is built around the idea that a great pub menu should feel familiar, generous and deeply satisfying, while still showing real craft. We want food that guests recognise, crave and return for, delivered with the confidence and discipline of a serious kitchen. The food style is seasonal British pub cooking with a refined, produce-led edge. Think beef tartare with crisp game chips, mince on dripping toast, terrines, pâtés and pickles made in-house, proper pies with deep glossy fillings and buttery pastry, rich braises, hand-cut chips, excellent roasts, seasonal fish, steaks, chops, puddings and simple vegetable-led dishes treated with real care. This is not about overworked plates or unnecessary fuss. The best dishes at The Lass should feel bold, honest and full of flavour. A guest should be able to look at the menu and immediately want to eat, whether they are stopping in after a walk in Richmond Park, settling in by the fire, or booking a long Sunday lunch with friends. Our direction is rooted in: British classics done properly Roasts, pies, puddings, seasonal fish, steaks, braises, sandwiches, snacks and sharing dishes, all cooked with proper technique and a strong sense of place. Gutsy, confident flavours We want food with depth: rich stocks, glossy sauces, sharp pickles, proper seasoning, crisp textures and generous portions. Nothing should feel timid, decorative or apologetic. Seasonal ingredients and thoughtful sourcing Menus should move with the seasons, using British produce wherever possible and celebrating the best of each moment — spring greens, summer tomatoes, autumn game, winter roots, coastal fish, orchard fruit and proper cheese. House-made touches Pickles, chutneys, sauces, pastry, stocks, dressings, relishes and snacks should give the menu its own personality and create value through skill rather than gimmicks. A strong bar and snack offer The Lass should have food that works for every occasion: a quick pint and something salty, a casual lunch, a celebratory dinner, a garden gathering or a proper Sunday roast. Think beef tartare with game chips, mince on dripping toast, rarebit, croquettes, potted meats, seasonal tarts, proper sandwiches, pork chops, pies and generous sharing plates. Sunday as a key part of the offer Sunday lunch is central to The Lass. We want roasts that feel abundant, consistent and worth travelling for, with excellent gravy, crisp potatoes, proper vegetables, generous Yorkshire puddings and the kind of execution that turns first-time guests into regulars. Seasonal specials with purpose Specials should feel exciting but grounded: whole fish, grilled chops, game, offal, slow braises, tarts, pies, seasonal vegetables and dishes that make full use of the kitchen’s skill. The menu should change enough to feel alive, but always remain recognisably pub-first. The right Head Chef will understand that The Lass does not need to chase trends. It needs to serve proper British pub food with confidence, discipline and soul — food that feels rooted in tradition, sharpened by skill and generous enough to bring people back. What we look for in a Head Chef We are looking for someone who: • Has experience leading a fresh food kitchen, • Loves seasonal British produce and proper pub food done well, • Can create menus that are creative, commercial and consistent, • Understands GP, stock control, ordering and labour management, • Leads from the front and brings energy, structure and pride to the kitchen, • Can train, motivate and develop their team, • Takes ownership of standards, food safety and kitchen organisation, • Thrives during busy services, especially Sundays, events and seasonal peaks, • Wants to make their mark on a pub with character, heritage and ambition About you You will be creative but organised, ambitious but grounded, and confident enough to take ownership of the kitchen while working closely with the General Manager to keep building The Lass as a local worth travelling to. This is a role for a chef who wants autonomy, support, development and the chance to lead a kitchen with real identity. Apply now and bring your food, your ideas and your leadership to The Lass O’ Richmond Hill.

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  • Prep Chef & All Rounder
    Prep Chef & All Rounder
    1 month ago
    Part-time
    London

    Santo Cielo, a modern sandwich brand crafting fresh schiacciata with premium British produce and Italian flair, is opening a brand-new site in September. We are London's fastest-growing sandwich company and we're building a team of people who love good food, great service, and being part of something on the up. We're looking for a genuine all-rounder — someone who's just as happy chatting to customers at the counter as they are prepping ingredients and building cracking sandwiches in the kitchen. No two days look the same, and we want someone who likes it that way. This is a Part-time role, reporting to the Site Manager. Hours are 10am–3pm daily, offering sociable hours with no late nights or early starts. What you'll be doing: • Serving customers with energy and a smile, keeping the front of house running smoothly, • Prepping ingredients and making sandwiches to a high, consistent standard, • Keeping the workspace clean, organised, and compliant with food hygiene standards, • Handling tills, taking orders, and managing busy lunchtime rushes, • Restocking, helping with deliveries, and pitching in wherever needed, • Being a positive, reliable part of a small, close-knit team What we're looking for: • A friendly, can-do attitude and genuine enthusiasm for food, • Someone happy to roll their sleeves up and get stuck in all round, • Reliability and a strong work ethic, especially under pressure, • Previous hospitality, café, or kitchen experience is a bonus (but not essential — attitude matters most), • Food hygiene certificate welcome, but we can support you in getting one What we offer: • Competitive pay rate, • Free lunch every day — eat well on us, • Sociable hours (10–3) — your evenings and nights are your own, • A chance to join a fast-growing company at an exciting moment, • Real progression — as we expand, there's room to grow into supervisor and management roles for the right person, • A supportive, fun team environment with regular team socials, • Staff discount for friends and family, • Tips shared across the team Sound like you? We'd love to hear from you.

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  • Content Creator
    Content Creator
    1 month ago
    £14–£16 hourly
    Part-time
    London

    Job Title: Content Creator (Part-time) Location: London (on-site at East West Pizza, Tufnell Park & Shoreditch) Hours: 2 days per week (Wednesdays & Fridays) Pay: £14–£16 per hour dependant on experience Reports to: Marketing Manager Start date: ASAP About East West East West are the original pizza pioneers in London. Where classic Italian cuisine meets bold Indian flavours, you’ll find handcrafted pizzas and small plates inspired by the fusion of both East and West traditions - combining comfort with creativity. Unlike your usual pizzerias, East West strives to go above and beyond, bringing our community fresh and innovative dishes in an inclusive, community-driven dining experience. Founded by Devinder Singh in Tufnell Park in 2020, East West went on to win the BBC’s Best Takeaway award in 2021 and in 2026 opened their second branch, now in Shoreditch. This is an exciting time for East West as we grow as a business and we’re looking for someone motivated and ambitious to join us and support in this growth. About the Role East West is looking for a creative and reliable Content Creator to join our team on a part-time basis. This role is perfect for someone who loves food, social media, and storytelling, and is eager to bring a vibrant brand to life online. Working closely with both the Marketing Manager and Founder, you’ll be responsible for capturing and creating engaging content that showcases our food, kitchen experiments, the brand journey and our community. Key Responsibilities • Create high-quality video and photo content for social media platforms (Instagram and TikTok), • Film and edit short-form video content (e.g. reels, behind-the-scenes, trending formats), • Capture in-store experiences, menu items, staff moments, and customer interactions, • Assist in planning and executing content ideas aligned with marketing campaigns and the content calendar, • Schedule and post content as directed by the Marketing Manager, • Monitor basic performance metrics (engagement, views) and suggest improvements, • Stay up to date with social media trends and apply them creatively to the brand Requirements • Experience creating content for social media (personal or professional), • Strong photography and videography skills (mobile-based is fine), • Basic editing skills using apps like CapCut, Adobe Premiere, or similar, • A good eye for branding, aesthetics, and storytelling, • Reliable, punctual, and able to work independently, • Interest in food, hospitality, or lifestyle content is a plus Desirable Skills • Experience managing social media accounts for a brand, • Knowledge of current TikTok and Instagram trends, • Basic copywriting skills for captions and posts What We Offer • Creative freedom to bring ideas to life, • A fun, fast-paced working environment, • Opportunity to build a strong portfolio in the food and hospitality industry, • Opportunity to develop into a full-time role, • Free pizza with every shift, • 30% off for friends and family dining in the restaurant How to Apply Please send your CV along with examples of your work (portfolio or social media links) to be considered.

    Immediate start!
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  • Kitchen Porter / BoH Team Member
    Kitchen Porter / BoH Team Member
    1 month ago
    £13–£13.25 hourly
    Full-time
    London

    Crunch is looking for a hard-working and reliable Back of House Team Member to keep our kitchens and shops running spotless and smooth. This is the backbone role of the operation: the main purpose is to maintain cleanliness across both front of house and back of house, keep our kitchen equipment and extraction in top condition, and support the team with cold prep so service never misses a beat. The ideal candidate takes pride in a clean, organised, well-run kitchen, thrives in a fast-paced environment, and has a positive, can-do attitude. Prior experience in a busy kitchen or hospitality environment is required. You'll report directly to the Kitchen Lead and Ops Manager. Key Responsibilities: • *Maintain cleanliness across the whole shop (FoH & BoH):* Keep both front and back of house areas clean, tidy and presentable throughout the day, ensuring the site always meets Crunch's standards., • Clean kitchen equipment and extraction: Thoroughly clean, degrease and sanitise all kitchen equipment, surfaces and the extraction system on a regular schedule to maintain hygiene and safety., • Support with cold prep: Assist the kitchen team with cold prep tasks as needed to keep service running smoothly during busy periods., • Keep equipment in good working order: Carry out basic maintenance and upkeep, spot faults early, and report any equipment issues to the Kitchen Lead promptly., • Follow all pest prevention measures: Adhere strictly to pest control and prevention protocols, keeping all areas sealed, clean and compliant, and reporting any concerns immediately., • Follow opening and closing guidelines: Make sure all cleaning and prep tasks are completed and the kitchen is clean, organised and ready at the start and end of each shift., • Support stock rotation (FIFO): Help implement First In, First Out to keep ingredients fresh, reduce waste and maintain proper stock levels., • Maintain high food safety and hygiene standards: Follow food safety guidelines (HACCP) and all health and safety regulations at all times., • Contribute to a positive, fast-paced working environment: Support your teammates, keep a calm and productive atmosphere under pressure, and be a team player., • Assist with inventory: Help monitor stock levels and report shortages or overstock to management. What We Offer: • Paid trial shifts, • Competitive salary [£ to confirm], • 40–60 hours per week, depending on what's agreed and trading volume, • Earliest shift start 8:30, latest finish 21:00, • Free uniform provided, • Referral bonus of £300 for recommending new team members, • Fully structured and paid training provided, • Free home-made meals while you're on shift!, • Pension scheme with company contributions, • Opportunity to grow within the company — we're opening new sites soon! Requirements: • Previous experience in a busy kitchen or hospitality environment (required), • A team player with a can-do attitude, • Ability to perform under pressure and stay organised, • Pride in cleanliness, hygiene and a well-maintained workspace, • Reliable, punctual and trustworthy, • Food Safety certificate Level 2 or above If you want to join us in creating the ultimate sandwich uprising, and you're ready to be part of a team where you can grow, we'd love to hear from you! Crunch Team 🤘🏼🥪

    Immediate start!
    Easy apply
  • Cafe Supervisor
    Cafe Supervisor
    1 month ago
    £28000–£31000 yearly
    Full-time
    North Finchley, Barnet

    Position Type: Full-time / Permanent (Includes weekend shifts) Reports To: Café Owner ​About Us ​We are a passionate, independent community café nestled right in the heart of the park. We pride ourselves on being a welcoming hub for locals, families, dog walkers, and park visitors. Our focus is entirely on home-made, artisanal food,from specialty coffee and homemade cakes, pasta and bread to seasonal soups and thoughtful dishes served with genuine warmth. We love what we do, and we are looking for someone who shares that same passion for exceptional food and community spirit. ​The Role ​As our Café Supervisor & Lead Barista, you will be the face of the café and the heartbeat of the daily floor operations. This is a hands-on role where you will split your time between crafting excellent specialty coffee, managing the day-to-day workflow, and making sure every customer leaves with a smile. ​You will work closely with the owner to maintain high standards, and ensure the café runs smoothly, safely, and efficiently. ​Key Responsibilities ​Hospitality & Service: Welcome our diverse community of regulars and visitors with genuine warmth. Deliver efficient, friendly service even during our busiest peak hours. ​Coffee Excellence: Craft consistently high quality specialty coffee. Maintain milk steaming and latte art standards, and keep the espresso machine and grinder immaculately clean. ​Food preparation. Assist in the making of bread and pasta and support the kitchen. ​Daily Operations: Open and close the café securely. Confidently manage the POS/till system (Square/SumUp), process payments, and ensure accurate cash handling. ​Quality Control: Ensure our handmade food, cakes, and drinks are presented beautifully and consistently. Maintain strict food hygiene, health and safety, and cleanliness standards across the entire site. ​Stock & Display: Keep front of house displays looking vibrant, full, and appetising. Monitor stock levels and assist with ordering or inventory rotation. ​What We Are Looking For ​A People Person: Excellent communication and interpersonal skills are non-negotiable. You genuinely enjoy chatting with customers, building relationships, and handling busy situations with patience and grace. ​A Passion for Food & Drink: You care deeply about hospitality. You have a real interest in specialty coffee, artisanal food production, and quality ingredients. ​Proven Experience: At least 1–2 years of experience working as a senior barista or supervisor in a fast-paced, high-volume specialty café environment. ​Reliability & Initiative: You are punctual, organized, and proactive. You can see what needs to be done without being asked and can problem-solve on your feet. ​What We Offer ​A competitive hourly rate/salary based on experience. ​A vibrant, scenic, and uniquely rewarding working environment surrounded by nature and a great local community. ​Free meals and specialty coffee while on shift. ​A collaborative environment where your ideas for the café, seasonal menus, and operations are genuinely valued. ​Reasonable daytime hours Mondays and Tuesdays off (no late-night shifts!). ​To Apply ​If you have a passion for great food, excellent coffee, and community spirit, we’d love to hear from you!

    Immediate start!
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  • Office Manager
    Office Manager
    2 months ago
    £41000–£45000 yearly
    Full-time
    Wembley

    Duties and responsibilities: · Oversee day-today running of the office, ensuring a safe, organised, and efficient working environment. · Manage office supplies, equipment and maintenance contracts. · Raise and process purchase orders, supplier invoices, and delivery notes. · Assist with cost tracking, petty cash, expenses, and month-end reporting. · Serve as key point of contact for clients, suppliers, and subcontractors. · Coordinate office schedules, staff calendars, meeting rooms, and travel arrangements. · Develop and implement systems to support operational productivity. · Maintain training logs for site operatives. · Provide administrative support to directors. · Supervise administrative staff, assigning tasks and monitoring performance. · Identify areas for improving workflow efficiency and administrative processes. · Draft emails, letters, and formal documentation on behalf of management. · Ensure adherence to GDPR, data security, health & safety, and company compliance standards. Skills/Qualifications/Experience: • Proven experience as an Office Manager, • Strong organisational, multitasking, and time-management abilities., • Experience managing budgets, procurement, and supplier relationships., • Strong written and verbal communication skills., • Understanding of health & safety, GDPR, and workplace compliance requirements., • Relevant master or bachelor degree.

    No experience
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  • Kitchen Manager
    Kitchen Manager
    2 months ago
    £35000–£60000 yearly
    Full-time
    London

    Partner Sous Chef / Kitchen Operator Queens Grill – Limehouse, East London Self-Employed Opportunity | Profit & Equity Incentives Available Queens Grill is looking for an ambitious chef who wants more than just a job. We’ve recently launched our residency in a busy East London pub and are building a fresh food concept centred around quality burgers, grills, wings, loaded fries, Caribbean-inspired flavours and sharing platters. We’re looking for a driven Sous Chef or Kitchen Manager who wants the opportunity to help build and run the business as if it were their own. This role is ideal for someone who has always dreamed of running their own kitchen or food business but wants the support and security of an established operation. The Opportunity Rather than simply being an employee, you’ll work on a self-employed basis and play a key role in the growth of Queens Grill. You’ll have genuine input into: • Menu development, • Kitchen systems, • Supplier relationships, • Cost control, • Team building, • Business growth For the right person, there is also the opportunity to earn equity in the business as part of the overall reward package. We are looking for someone who sees the bigger picture and wants to build something long-term. What You’ll Be Responsible For • Running day-to-day kitchen operations, • Managing prep and service, • Maintaining food quality and consistency, • Stock management and ordering, • Food cost control, • HACCP and food safety compliance, • Training and developing kitchen staff, • Supporting new menu development, • Helping grow the Queens Grill brand Who We’re Looking For You may currently be: • A Sous Chef ready for more responsibility, • A Kitchen Manager looking for a new challenge, • A Head Chef who wants more freedom and ownership, • A Food Entrepreneur looking for a platform to build from Most importantly, you must: • Be passionate about great food, • Have strong leadership skills, • Understand kitchen finances and food costs, • Be highly organised, • Take pride in your work, • Think like a business owner, not just an employee What’s In It For You? ✅ Self-employed flexibility ✅ Freedom to influence the menu and kitchen operation ✅ Opportunity to help build a new food brand from the ground up ✅ Performance-based earnings ✅ Equity participation opportunities for the right candidate ✅ Long-term growth and partnership potential The Vision Queens Grill isn’t just another pub kitchen. We’re building a food brand with ambitions to grow beyond a single site. We’re looking for someone who wants to be part of that journey and share in the success. If you’ve ever wanted the opportunity to run a kitchen as if it were your own business, this could be exactly what you’ve been waiting for.

    Immediate start!
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  • Production Manager
    Production Manager
    2 months ago
    £34000–£36000 yearly
    Part-time
    Nine Elms, Wandsworth

    Pay: £32,500.00 - £35,500.00 per year Job description: Role Overview We are looking for a highly organised and detail-oriented Kitchen Production Manager to oversee our central production kitchen supporting 3–4 Tease London stores. This role is responsible for ensuring all products are prepared efficiently, consistently, and to the highest quality and food safety standards, with seamless distribution to each store. You will play a critical role in maintaining stock levels across all locations, managing production schedules, and upholding strict UK food safety and hygiene regulations. Key Responsibilities Production & Operations Plan, manage, and execute daily and weekly production schedules for all stores Ensure all products are prepared consistently in line with brand standards and recipes Oversee stock levels across stores and coordinate timely replenishment Manage central kitchen inventory, ordering, and supplier coordination Optimise production processes for efficiency, scalability, and minimal waste Team Management Lead and manage a small production team (1–2 staff) Train team members on recipes, processes, and food safety standards Schedule shifts and ensure productivity targets are met Foster a positive, organised, and high-performance kitchen environment Food Safety & Compliance Ensure full compliance with UK food safety regulations (HACCP, Food Hygiene standards) Maintain the highest standards of cleanliness, organisation, and documentation Conduct regular checks and audits to ensure compliance Manage allergen controls, labelling, and traceability Stock & Logistics Monitor and manage ingredient and packaging stock levels Coordinate deliveries to stores, ensuring accuracy and timeliness Minimise waste through effective stock rotation and forecasting Reporting & Communication Report on production output, issues, and efficiencies to the Operations Manager and Head of Ops Communicate proactively with store teams regarding stock levels and availability Identify and implement improvements to systems and processes Requirements Previous experience in a production kitchen, central kitchen, or food manufacturing environment Strong understanding of UK food safety standards and compliance requirements Experience managing or supervising a small team Highly organised with strong planning and problem-solving skills Ability to work in a fast-paced, high-growth environment Strong attention to detail and commitment to quality Flexible and hands-on approach Desirable Experience in multi-site food operations or hospitality brands Knowledge of inventory management systems or production planning tools Food Hygiene Level 3 (or willingness to obtain) What We’re Looking For Someone who takes real ownership of production, runs a tight and efficient kitchen, and ensures every store is consistently stocked with high-quality products. This is a hands-on role for someone who thrives on structure, standards, and operational excellence. Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Warehouse and Supply Manager
    Warehouse and Supply Manager
    2 months ago
    £34000–£38000 yearly
    Full-time
    London

    The Warehouse and Supply Manager here at Crate Brewery plays a crucial role in upholding the compliance and smooth running of our warehouse logistics. In this role you will use your developed organisational and communication skills to uphold consistently high health and safety standards, excellent service and delivery for our customers (B2B and B2C), and smooth working across teams within the group. You will work closely with the Stock and Procurement Manager, who manages this position. This role will suit you if you are self motivated and enjoy working solo, as well as collaborating with a wider team operation. Please see the core responsibilities below for more information. At Crate we offer an inclusive, creative and supportive team culture, and we always look to our team first when development opportunities arise. Employees benefit from free food and drink on working days, as well as a 50% staff discount across our sites and online shop. All staff also have access to free wellbeing support and counselling through Hospitality Action. Following successful completion of the probationary period, this role qualifies to take part in our four day week trial, so being proactive, highly organised and a great communicator is vital. Person specification: • Organised with a methodical approach to managing routine task workload, • A positive, go-getting attitude, with stringent time and task management skills, • A problem solver, able to find efficient solutions in a fast paced environment, • A confident communicator with a focus on persuasive action both internally and externally, • Self motivated when solo working, and as part of a cross functional team, • Eager to collaborate with other departments or affiliate companies, and capable of working flexibly to achieve company goals, • Strong computer literacy - Google suite, Breww, Slack and Asana are key platforms used daily, • Possession of a full UK driving license (essential), • FLT license (essential), • Manual handling experience (highly desirable), • Knowledge of and an interest in craft beer (desirable) Core responsibilities: • Deliveries to our key customers, on time and in full, • Maintaining a high level of customer service at all times, • Managing the movement of goods from suppliers to warehouses and from warehouses to customers, • Ensuring Crate warehouse spaces are safe, tidy, organised, and compliant with health and safety regulations including weekly checks, • Conducting weekly stock takes, utilising stock rotation plans for optimal quality, including promptly reporting any issues or outages to the Stock & Procurement Manager, • Overseeing the storage and handling of goods, optimising space utilisation and implementing best practices in warehousing, • Handling, packing and dispatching goods on behalf of third party tenants, • Setting a high standard of manual handling, • Contributing to department meetings with the Brewery team to achieve common goals, • Assisting with procurement of raw materials for our suppliers, in line with Crate’s internal demand planning, • Monitoring supplier performance, communicating results to higher management, • Ensuring e-commerce operations are kept up to date, • Collecting and delivering relevant goods and equipment to facilitate business operations and project work

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  • Nail Salon Manager
    Nail Salon Manager
    2 months ago
    £38000–£45000 yearly
    Full-time
    London

    About Martha’s Martha's is a brand-new kind of social salon - and we’re opening our doors soon. Born to shake up the traditional nail salon experience, Martha’s puts atmosphere, personality and experience first. It’s a place to linger, catch up, and enjoy, whether you’re flying solo or coming with friends. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a hands-on Salon Manager to join the founding team and help launch our very first site. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As salon manager, you are the beating heart of the site. You set the tone, drive the energy and take full ownership of day-to-day operations. You’ll be responsible for delivering a best-in-class guest experience, building a happy, high-performing team, and ensuring the salon is operationally excellent and commercially successful. You’ll work closely with the founders and leadership team to bring the Martha’s vision to life and help shape the future of the business. This is a hands-on role: you’ll lead from the floor, train and develop the team, and ensure every treatment and guest interaction meets the standard Martha’s is built around. You’ll combine operational discipline with genuine hospitality - creating a space that feels calm, welcoming and beautifully run, even when busy. We’re looking for someone who takes pride in the details, enjoys building strong team culture, and wants to help define a new kind of salon experience. Key Responsibilities Guest Experience • Lead by example and set the gold standard for service and treatment execution, • Ensure consistently excellent treatments across the team, • Support and guide nail technicians to deliver their best work, • Manage bookings, timing and service flow to balance efficiency with experience, • Maintain impeccable hygiene, safety and service standards, • Spend approximately 50% of your time delivering treatments, • Deliver our tailored Cold Brew, Matcha and natural wine offering to all guests, • Handle feedback or issues with care, warmth and professionalism, • Encourage repeat visits, loyalty and membership engagement Operations & Commercial Performance • Own the day-to-day operations, including rotas, ordering, maintenance and compliance, • Oversee bookings, walk-ins and overall guest flow, • Manage the bar operation to ensure it’s well run, well stocked and aligned with guest demand, • Own the site P&L, managing labour, costs and margins to drive strong, sustainable profitability, • Track performance metrics and take a data-led approach to improve service and operations, • Spot opportunities to drive sales, increase efficiency, and enhance the guest experience Team Leadership & Growth • Recruit, onboard and develop your team, identifying future leaders early, • Build a healthy, inclusive work culture grounded in mutual respect, collaboration, and accountability, • Deliver regular 1:1s, appraisals, and clear training plans, • Collaborate closely with the founders and leadership team on long-term direction of the business, • Being ideas, energy and perspective - we want you involved in the big conversations Who This Role Is For You might currently be: • A Salon Manager, • A Senior Nail Technician ready to step into leadership. Titles matter less than mindset. This role will suit someone who: • Takes pride in running a tight, professional service, • Loves hospitality and actively enjoys great food, drinks and treatments, • Enjoys leading, coaching and supporting a team, • Naturally creates a warm, welcoming atmosphere, • Notices and cares about the details that elevate a customer experience Experience You should have: • Experience supervising or managing a team, • Strong organisational, commercial and operational skills, • NVQ Level 2 in Beauty Therapy, Nail Technology, or an equivalent qualification., • A genuine focus on customer experience Bonus if you have: • Experience opening or launching a venue, • Coffee, wine or hospitality knowledge Why Join Martha’s • Be part of building something distinctive from the very beginning, • Work directly with the founders and help shape a new brand, • Set a new standard for the modern nail salon experience, • Work in a beautiful, design-led space, • Build a strong team and culture from day one, • Competitive salary and staff perks

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