Regional operations manager jobs in United Kingdom

Member Experience Manager - Qatar Society is more than a workplace — it’s a lifestyle destination. Society brings together fitness, wellness, recovery, and community under one bold identity. From elite training and boutique studios to curated social spaces, we are redefining how people move, connect, and live — deeply rooted in local culture and delivered to the highest international standards. We’re building a team as ambitious as the brand itself. If you’re driven by excellence, inspired by lifestyle-led brands, and passionate about delivering world-class experiences, Society offers the opportunity to grow your career in an environment that values performance, creativity, and progression. This isn’t just a job — it’s a chance to be part of something genuinely different. Role: Member Experience Manager Department: Sales & Member Experience Division: All Society Sport Center Divisions and Subsidiaries Reporting To: Operations Director Direct Reports: Sales & Experience Supervisors, Sales & Experience Consultants (Call Centre) – Split Responsibility with Sales Manager Role Purpose The Membership Experience Manager is responsible for delivering an exceptional, hospitality-led member experience across all touchpoints of the Society journey. Drawing on best practice from premium hospitality environments, this role ensures that members — particularly new, long-term, high-value, and at-risk members — feel recognised, valued, and consistently cared for. Working closely with the Regional Operations Manager and Sales Manager, the Membership Experience Manager acts as the guardian of first impressions, ongoing engagement, and service recovery, driving retention and brand advocacy. Key Responsibilities Member Experience & First Impressions • Own the first impression experience for members and guests entering the club., • Ensure a warm, professional, and personalised welcome at every touchpoint., • Act as the primary point of contact for new, long-term, and high-value members., • Ensure all teams are briefed on member needs and preferences where appropriate., • Maintain exceptional presentation, atmosphere, and service tone across all member-facing areas. Member Engagement, Loyalty & Retention • Build meaningful relationships with members to enhance engagement and loyalty., • Proactively seek verbal and written member feedback and act on insights., • Lead outreach to new members, long-term members, and at-risk members., • Support renewal and cancellation save conversations in partnership with the Sales team., • Recognise and reward loyal members through appropriate gestures and experiences. Service Recovery & Feedback Management • Own the professional handling of member feedback, concerns, and complaints., • Resolve issues promptly, empathetically, and in line with Society service standards., • Escalate recurring or high-risk issues to Operations leadership when required., • Ensure effective service recovery that turns negative experiences into positive outcomes. Team Coaching, Standards & Culture • Coach front-of-house teams to deliver hospitality-level service consistently., • Provide real-time feedback and guidance to reinforce expected behaviours., • Support training initiatives related to service excellence and member engagement., • Promote a culture of ownership, pride, and attention to detail. Duty Management & In-Club Experience • Act as Duty Manager when required, ensuring smooth daily operations., • Maintain high standards of cleanliness, safety, and presentation., • Support opening and closing procedures in line with operational standards., • Coordinate with the ROM on operational or facility issues impacting experience., • Ensure compliance with health & safety and club procedures. What Success Looks Like (KPIs) • High member satisfaction scores (NPS / CSAT)., • Strong member retention and reduced churn., • Positive member feedback and effective service recovery., • Consistent delivery of hospitality-led service standards., • High engagement from new and long-term members. Experience & Qualifications • Proven experience in a hospitality or guest experience leadership role., • Strong background in customer service, guest relations, or front-of-house management., • Experience managing VIP or long-stay guests/members advantageous., • Confident handling complaints and service recovery., • Excellent interpersonal and communication skills., • Strong IT literacy and confidence using CRM or guest management systems., • Experience within fitness, wellness, or lifestyle environments advantageous. Key Competencies • Hospitality mindset, • Member-centric service delivery, • Relationship building, • Emotional intelligence, • Problem-solving under pressure, • Attention to detail, • Brand advocacy

Area Manager | Surrey & South West London | £35,000 to £40,000 \n Covering a portfolio of stores across Surrey and South West London. \n Are you an experienced Area Manager or Multi Site Manager looking to join a well established business where you can make a real impact? \n We're recruiting for a Regional Manager / Area Manager to join a successful bakery and coffee shop business with almost 100 years of heritage. Known for its quality products, loyal customers and welcoming service, this is an exciting opportunity to lead a portfolio of stores across Surrey and South West London. \n What's in it for you? \n\n • \n £35,000 to £40,000 salary \n • \n Company car or car allowance \n • \n Bonus opportunity \n • \n Company phone and laptop \n • \n Free meal on shift \n • \n Daily bread allowance and 50% staff discount \n • \n 28 days holiday including bank holidays \n • \n Pension, Cycle to Work scheme and Employee Assistance Programme \n • \n Regular team events and a birthday cake box \n\n The Role \n Reporting to the Operations Manager, you'll lead and support a portfolio of stores, coaching Store Managers to deliver excellent customer experiences while driving commercial performance and operational standards. \n Your responsibilities will include: \n\n • \n Leading multiple stores to achieve sales and business objectives \n • \n Coaching and developing Store Managers and their teams \n • \n Driving sales, KPI performance and profitability \n • \n Analysing store performance to identify opportunities for improvement \n • \n Ensuring high standards of food safety, hygiene and health & safety \n • \n Supporting stores with staffing, rotas and operational challenges \n • \n Maintaining exceptional brand standards across your area \n • \n Creating a positive, customer first culture that inspires high performing teams \n\n About You \n You'll already have experience managing multiple sites within retail, hospitality, food retail or another customer focused environment. \n You'll have: \n\n • \n Experience leading multiple sites \n • \n A proven track record of driving sales and commercial performance \n • \n Strong leadership and coaching skills \n • \n Experience developing high performing Store Managers and teams \n • \n Excellent organisational and communication skills \n • \n A hands on approach with a passion for delivering exceptional customer service \n • \n A full UK driving licence \n\n Why Join? \n This is an opportunity to join a stable, growing business where your contribution will genuinely make a difference. With direct access to senior leadership, you'll have the autonomy to influence performance, develop people and help shape the future of a much loved local brand. \n If you're an ambitious Regional Manager or Area Manager looking for your next challenge, we'd love to hear from you. \n Apply today to find out more. \n Zachary Daniels is a Niche, National & International Recruitment Consultancy. \n BH36475

Nicholas Howard are delighted to be recruiting for a Contingent Workforce Project Manager, Procurement. \n We are seeking an experienced Contingent Workforce Program Lead (inside IR35) to support the continued evolution and expansion of our client's global contingent workforce program. In this highly visible role, the successful candidate will partner with business leaders and cross-functional stakeholders across HR, Shared Services, Procurement, Finance, Legal, and regional teams to help scale the program into additional countries and markets, strengthen governance and compliance, and identify opportunities to improve operational effectiveness. \n The ideal candidate brings deep contingent workforce expertise and a strong understanding of global workforce programs, supplier management, compliance requirements, and workforce operations, with a particular focus on Europe and EMEA. This individual will play a key role in advancing strategic initiatives, shaping scalable processes, and serving as a trusted advisor to stakeholders across the region. \n Please note this is a remote role, however, occasional travel to the office in London will be required. \n Key Responsibilities: \n Contingent Workforce / MSP: \n\n • Support the delivery and continuous improvement of the client's contingent workforce program, with a focus on MSP-supported labor solutions.\n, • Collaborate with the MSP and internal partners to execute contingent labor processes and resolve service delivery issues.\n\n Procurement / Category Management: \n\n • Lead procurement activities focused on external workforce category management and supplier coordination.\n, • Analyse demand and sourcing needs to align procurement activities with broader category strategies.\n\n Governance, Change, and Continuous Improvement: \n\n • Champion continuous improvement as a change agent for procurement and contingent workforce activities.\n, • Optimize process efficiency, controls, and user experience across service delivery streams.\n\n Stakeholder Management: \n\n • Foster collaborative relationships with internal stakeholders and MSP partners.\n, • Negotiate solutions and resolve complex issues with senior leadership and cross-functional teams.\n\n Required Experience: \n\n • Bachelor’s degree in Human Resources, Business Administration, Supply Chain, Procurement, or equivalent experience.\n, • 7+ years of experience in procurement, contingent workforce management, workforce solutions, staffing, MSP operations or a related field.\n, • Experience supporting or working within an MSP / contingent labor program is strongly preferred.\n, • Demonstrated experience leading, building, or transforming contingent workforce programs in complex, enterprise environments.\n, • Strong knowledge of European/EMEA labor markets, worker classification, and co-employment compliance.\n, • Experience supporting global or multinational contingent workforce programs.\n, • Proven ability to lead cross-functional initiatives involving compliance, process improvement, governance, or workforce operations.\n, • Strong understanding of contingent workforce compliance considerations, including worker classification, tenure management, and co-employment risk.\n, • Experience partnering with senior stakeholders across HR, Procurement, Legal, and business functions.\n, • Demonstrated success influencing change and driving operational excellence in a matrixed organization.\n\n Knowledge and Skills: \n\n • Strategic & Functional: Deep understanding of procurement, category management, and external workforce operating models.\n, • Compliance: High attention to detail with a strong focus on mitigating labor risks and regulatory adherence.\n, • Analytical: Data-driven mindset with the ability to translate trends into actionable insights.\n, • Communication: Exceptional influencing and stakeholder management skills; ability to bridge functions and cultures.\n, • Adaptability: Proven track record of managing ambiguity and delivering solutions across diverse time zones.\n\n Should you wish to be considered for this position, please apply below.

Assistant Manager - Flagship Retail | Oxford Street, LondonSalary: Up to £47,000 + Monthly Bonus + Career Progression \n Looking for your next leadership move in one of London's highest-performing retail environments? \n We're recruiting for an exceptional Assistant Manager opportunity within a flagship Oxford Street location. This is a chance to join a business that genuinely invests in its people, develops talent from within, and creates a culture that employees consistently describe as rewarding, supportive and commercially ambitious. \n This is a fast-paced, high-turnover environment where leadership, team development and delivering an outstanding customer experience are at the heart of success. \n The Role \n As Assistant Manager, you'll play a key role in leading and developing a large in-store team while driving commercial performance across one of the UK's highest turnover locations. \n You'll work closely with senior leadership to deliver operational excellence, maximise sales opportunities and build a high-performing culture. \n Key Responsibilities \n\n • Lead, coach and motivate the store team to consistently achieve and exceed sales targets and KPIs\n, • Drive exceptional customer service standards through visible leadership on the shop floor\n, • Support day-to-day store operations and ensure seamless commercial execution\n, • Use sales data and commercial insights to identify opportunities and improve performance\n, • Develop and nurture talent through coaching, succession planning and performance management\n, • Collaborate with the Regional Sales Manager to build capability across the team\n, • Maintain high standards across both front and back-of-house operations\n, • Champion brand values and create an engaging customer and employee experience\n\n About You \n We're looking for an ambitious retail leader who thrives in high-volume environments and is passionate about people development. \n You'll ideally have: \n\n • Previous experience as an Assistant Manager, Deputy Manager or Store Manager within a flagship or high-turnover retail environment\n, • Experience leading large teams and delivering strong commercial results\n, • A track record of driving sales, profitability and customer experience\n, • Strong analytical skills with the ability to turn data into action\n, • Excellent communication and coaching ability\n, • A flexible and adaptable approach to changing business priorities\n, • Energy, positivity and a genuine passion for retail and leadership\n, • Previous London retail experience is highly desirable\n\n What's in it for you? \n Salary up to £47,000Monthly bonus scheme Clear progression opportunities as the business continues to expand across London Training and development opportunities Ongoing investment in your leadership development Join a business known for its strong culture and internal growth \n Ready to take the next step?Apply now with your most up-to-date CV to be considered for this exciting Assistant Manager opportunity on Oxford Street \n Assistant Manager - Flagship Retail | Oxford Street, LondonSalary: Up to £47,000 + Monthly Bonus + Career Progression \n BH36438

EMEA Payroll Manager (10 month contract / Day rate / Inside IR35) \n Hammersmith, London (Hybrid) \n\n • This role WILL go perm for the right person\n, • We welcome candidates that are on 1-2 months notice that are happy to contract before going permanent\n, • 2 days in the office\n, • Up to £397pd via an umbrella company (£77k equivalent perm)\n\n \n The Opportunity \n We are seeking an experienced EMEA Payroll Manager to lead payroll operations across multiple international territories. This is an exciting opportunity to manage payroll for 12–14 countries across the EMEA region, working within a dynamic, fast-paced and globally recognised organisation. \n \n You will oversee end-to-end payroll delivery, lead a high-performing team, and play a key role in driving process improvements, compliance, and system enhancements across the region. \n \n Key Responsibilities \n Payroll Leadership & Delivery \n\n • Ensure accurate and timely payroll processing across multiple EMEA countries\n, • Oversee statutory reporting, audits, and compliance with local regulations\n, • Manage payroll vendor performance against SLAs and governance standards\n, • Act as the escalation point for payroll-related issues and ensure swift resolution\n, • Maintain strong relationships with internal stakeholders and third-party providers\n\n \n Team Management & Development \n\n • Lead, coach and develop a team of 5–6 payroll analysts\n, • Support succession planning and continuous professional development\n, • Foster a collaborative and high-performance team environment\n\n \n Operational Excellence & Projects \n\n • Drive payroll transformation initiatives and system improvements\n, • Lead or support payroll-related projects, including implementation of best practices\n, • Oversee stock options, RSUs and incentive-related payroll activities\n, • Identify opportunities to improve efficiency, controls, and processes\n, • Ensure consistent application of governance frameworks and internal controls\n\n \n Stakeholder & Compliance Management \n\n • Partner with HR, Finance, and senior business leaders across regions\n, • Ensure all payroll activities meet statutory deadlines and audit requirements\n, • Provide expert advice on payroll regulations, processes, and best practice\n, • Support cross-functional and global initiatives\n\n \n \n Skills & Experience Required \n\n • Proven experience managing payroll within a multi-country EMEA environment\n, • Strong knowledge of payroll regulations, tax, and compliance across multiple jurisdictions\n, • Experience leading and developing payroll teams within a large organisation\n, • Strong analytical skills with high attention to detail\n, • Experience working with payroll systems (SAP knowledge advantageous)\n, • Demonstrated ability to drive change and process improvement\n, • Strong stakeholder management and communication skills\n, • Ability to manage confidential information with discretion\n\n \n Desirable \n\n • Payroll qualification\n, • Experience in a large, complex or global organisation\n, • Background in retail, media, or entertainment sectors\n, • Project management experience\n\n \n What’s on Offer \n\n • Opportunity to work in a globally recognised, fast-moving organisation\n, • Exposure to complex, multi-country payroll operations\n, • Career progression within an international environment\n, • Collaborative and supportive team culture\n, • Competitive salary and benefits package\n\n \n Apply Now \n If you’re a proactive and detail-oriented payroll professional looking to step into a strategic regional role, we’d love to hear from you.

Store Manager – Vision Express (Romford Gallows Corner)Where passionate people leadership meets exceptional customer experience.Are you an experienced Store Manager or retail leader who loves developing people, delighting customers, and driving commercial success?Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.What You'll Do· Lead, coach, and develop a high-performing retail team· Create a positive culture where colleagues can thrive and grow their careers· Drive commercial performance through exceptional customer service and strong leadership· Take ownership of store results, KPIs, and operational excellence as Store Manager· Lead from the front, delivering an outstanding experience for every customer· Oversee key store operations including rotas, compliance, stock management, and standards· Work closely with a supportive network of experienced local Store Managers and regional leaders· Champion the Vision Express brand in everything you doWhat You'll Get· £350 towards frames or designer sunglasses, with unlimited spend on lenses· 33 days holiday with buy/sell options· Family & friends discounts + free eye tests· Employee wellbeing support· Opportunities to support global vision through the OneSight FoundationEarn More at Vision ExpressEarn monthly bonuses on top of your salary. Store Managers who deliver strong commercial performance can benefit from a competitive bonus scheme with uncapped earning potential. Your leadership and results can have a direct impact on your earnings.What We're Looking For· Previous people management experience within a retail environment· Experience as a Store Manager, Assistant Store Manager, Department Manager or similar leadership role is highly desirable· A passion for developing colleagues and building engaged, successful teams· Strong customer focus with a commitment to delivering outstanding service· Experience working in a KPI-driven, sales, product, or performance-focused environment· Commercial awareness and a track record of delivering results· A confident communicator who can inspire, coach, and influence others· Resilient, adaptable, and able to lead from the front in a fast-paced environment· Genuine passion for customers, colleagues, and the Vision Express brandOptics experience is not required – we'll provide all the training and support you need to succeed. As a Store Manager at Romford Gallows Corner, you'll benefit from working alongside a strong network of experienced local Store Managers who are committed to helping you settle into the role and develop your career.Why Vision Express?With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, our people, and long-term career development.Ready to become the next Store Manager at Romford Gallows Corner? Apply now and see your future clearly.\n

Elevation Procurement & Supply Chain are delighted to be partnered with a growing electrical cable wholesaler at a pivotal stage of expansion within the UK, with the search & selection of a Procurement Manager, for their UK operations. Sourcing products from the Middle East and North Africa markets, this is a key role for an experienced procurement professional who can build and manage a robust supplier base across Türkiye, Egypt, Tunisia and the wider MENA region, ensuring reliable, high-quality supply into the UK. You’ll have the autonomy to shape sourcing strategy while working closely with senior leadership in ErithAbout the Role: This role is responsible for leading end-to-end procurement of electrical cables from international suppliers, with a focus on strategic sourcing and supply chain optimisation across MENA markets. You will drive supplier selection, contract negotiation and performance management to secure competitive pricing, consistent quality and dependable delivery. Your work will directly impact margin, service levels and the company’s ability to meet growing customer demand.Key Responsibilities: Identify, evaluate and onboard new electrical cable suppliers across Türkiye, Egypt, Tunisia and the wider MENA region. Lead strategic sourcing initiatives to optimise cost, quality and lead times while maintaining supply continuity. Negotiate commercial terms, contracts and service-level agreements with international vendors. Manage ongoing vendor relationships, including performance reviews, corrective actions and continuous improvement. Coordinate international procurement activities, including order placement, shipment tracking and customs-related documentation. Monitor supplier quality and compliance, working with internal teams to resolve technical or quality issues. Assess supply chain risks in target regions and implement mitigation strategies to protect availability and pricing. Collaborate with internal stakeholders in sales, operations and finance to align procurement plans with business needs.Key Requirements: Proven experience in procurement or purchasing within electrical cable, electrical distribution, or a closely related industrial sector. Strong knowledge of electrical cable products, specifications and technical considerations relevant to wholesale and distribution. Demonstrable track record in strategic sourcing and supplier selection in international markets. Experience negotiating contracts and commercial agreements with overseas vendors. Familiarity with international procurement processes, incoterms and cross-border trade practices. Ability to analyse supplier performance data and drive measurable improvements in cost, quality and delivery. Strong stakeholder communication skills, with the ability to build effective internal and external relationships. Willingness and ability to undertake regular international travel to Türkiye, Egypt, Tunisia and wider MENA regions.Desirable Skills: Existing supplier networks or contacts within the MENA electrical cable or electrical components market. Experience working with wholesalers or distributors in a fast-paced, growth-focused environment. Knowledge of regional logistics, shipping routes and customs requirements across MENA. Exposure to supply chain risk management tools or methodologies. Basic language skills in Turkish, Arabic or French.Qualifications: Degree-level education in Supply Chain Management, Procurement, Business, Engineering or a related discipline, or equivalent experience. Professional procurement qualification (e.g. CIPS or equivalent) preferred. Additional training or certification in international trade, logistics or contract management advantageous.If you are a commercially focused procurement professional with strong international experience and a deep understanding of electrical cable products, this role offers the opportunity to make a significant impact—apply now to be considered.

Senior Financial Controls Manager \n Permanent role \n Based in Hammersmith (Hybrid) \n \n About the role: \n \n We are seeking a highly motivated finance professional to join our team playing a key role within the business. You will be working alongside a talented, like-minded team for some of Europe’s largest frozen food brands including Birdseye, Aunt Bessie, Findus and Goodfella pizzas. \n \n Key Accountabilities: \n \n The Financial Controls Team is headquartered in Woking , the Nomad Foods Head Office. The team support Group functions, Shared Finance Centre (Hammersmith) and markets which are UK and other European countries. \n \n The Team manages several aspects of the Financial Controls Framework, supporting global process owners to understand and manage risk, helping control owners to comply with Financial Controls, and working with testing teams (both internal and external) to ensure smooth audits. \n \n This role will have specific responsibility for supporting the Head of Internal Controls to embed and sustain the Financial Controls Framework across Nomad operations. Our controls frameworks are going through an exciting period of redesign in 2026, which includes harmonisation across countries and more automation. This role will be the group expert and lead on the implementation, communication, training, monitoring and improvement of: \n\n • controls operated by our centralised shared finance centre – where the majority of our country process controls are performed; and\n, • record to report, procure to pay and order to cash process controls.\n\n The role also advocates for/supports the embedding all financial controls within our frameworks. \n \n Responsibilities \n \n The role holder will be expected to: \n\n • Lead the financial controls team in Hammersmith (group functions are based in Woking, this role is the most senior team member based in Hammersmith):lead the team (role plus one direct report) in day to day activities, including seamless liaison with Woking team\n, • Deputise for and represent the Head of Financial Controls\n, • Role model and set a professional controls culture for the full Hammersmith community\n, • Lead the shared finance centre to become a centre of controls expertise\n, • Present at townhalls and establish a network amongst peers\n, • Stakeholder manage and partner the Hammersmith leadership team, including the shared finance centre Director, through all control activities\n, • Support the regional (senior) financial controllers and country financial controllers in :financial control activities such as deficiency remediation\n, • Visibility to control performance – operation and standards\n, • Cascading financial controls messages and training\n, • Risk identification and management\n, • Communication and adherence to controls responsibilities\n, • Identification and implementation of continuous improvement opportunities\n, • Be the group expert and lead on the record to report, procure to pay and order to cash process controls:partner the record to report, procure to pay and order to cash Global Process Owners in financial control activities such as deficiency remediation\n, • Fully understanding the risks, as well as controls / mitigation activities\n, • Comfortable with related systems and tools such as Blackline (journals and balance sheet reconciliations) and Workiva\n, • Clearly communicate control activities in an easy to understand way to relevant Nomad employees\n, • Participate in relevant committees / regular meetings to keep abreast of related operational changes\n, • Update the framework for any changes in operations\n, • Support the Head of Financial Controls with other ad-hoc and planned tasks such as:create and deliver general controls training\n, • Assist in driving a standardised and consistent approach to controls\n, • Drive cultural shift and behaviours regarding controls and accountabilities\n, • Coordinate and support internal and external audit activities\n, • Monitor the progress of audit finding remediation\n, • Identify opportunities to standardize, simplify and improve processes to drive balanced risk management\n\n \n \n About you: \n \n Essential \n\n • Working within Internal Audit, Internal Controls or specific SOX experience\n, • Accounting or controls qualification\n, • University degree or equivalent\n, • Big 4 firm\n, • Good interpersonal skills and ability to act in a professional manner with the skills to influence others\n, • Excellent communication skills and able to deliver information orally and written\n, • An ability to gather, analyse and evaluate facts\n, • Willing and able to challenge people to drive change\n, • Pays attention to detail and sees things through to completion\n, • Meets deadlines\n, • Have an enquiring and questioning approach to work\n\n Desirable \n\n • FMCG/ foods\n, • Accounting qualification\n, • Be a self-starter who manages their own time and seeks to add value to the role\n, • Flexible to develop and learn\n\n \n \n To view the full job profile and to apply, please click on the apply button above which will divert you to our careers site. \n \n We look forward to receiving your application. \n \n At Nomad Foods we're proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together.

Join Howdens as a Depot Manager and have your name above the door. \n We’re hiring a Depot Manager who thrives in a fast-paced, commercial and entrepreneurial environment and is ready to take full responsibility for their depot. Every Depot Manager at Howdens has their name above the entrance of their Depot, reflecting the real ownership and autonomy that comes with this management role. \n You’ll run the day-to-day operation, building strong trade relationships, driving sales and profit, and leading your team to deliver results. You’ll also share directly in that success through performance-based bonus and depot incentives. With the backing of our regional and support teams, you’ll have the training, guidance and support you need to succeed. \n What we can offer you: \n\n • \n Competitive salary, brilliant bonuses and outstanding depot incentives \n • \n Company car or car allowance \n • \n Ongoing Management Training and development \n • \n Excellent pension plan with up to 12% company contribution \n • \n Up to 32 days annual leave, including bank holidays. \n • \n Holiday entitlement rises with service \n • \n Generous staff discount on Howdens products \n • \n Buy-as-you-earn share scheme \n • \n 40 hour working week \n • \n No evening, Sunday or Bank Holiday working \n • \n Virtual GP access and wellbeing support for you and your family \n • \n A strong team culture that genuinely sets us apart \n\n What we are looking for: \n\n • \n Previous management experience in a fast-paced, customer-focused environment, ideally within a sales-led role \n • \n A confident, hands-on leader who can motivate, coach and develop a team \n • \n Strong commercial awareness, with experience of driving performance and working to sales targets and KPIs \n • \n Someone who enjoys building relationships and spotting opportunities to grow sales \n • \n Confidence managing people, performance and results \n • \n A practical problem solver who takes a proactive, can-do approach \n • \n Excellent communication skills with a customer-first mindset \n • \n Drive, ambition and resilience in a performance-led environment \n\n What you will be doing: \n\n • \n Taking full ownership of depot performance, including profit and loss \n • \n Driving sales growth and margin through strong local trade relationships \n • \n Recruiting, leading, developing and motivating your team \n • \n Promoting and ensuring effective account management \n • \n Setting clear expectations and holding the team accountable to targets \n • \n Ensuring high standards of customer service and depot operations \n\n How to apply: If Howdens sounds like the kind of place where you can build and develop your career as a Depot Manager, then we are keen to hear from you.? \n \n About Howdens:Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For. \n Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. \n Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. \n \n #LI-LO1 #CVL INDKSD #Reed

Regional Manager - West/NW London \n \n Our client are sector leading Retail brand with Stores across the UK. As a result of their strong trading growth they now seek to recruit a Regional Manager to look after a number of sites in the West and NW London Area. \n \n This is an excellent opportunity for a highly experienced Area / Regional / Divisional Manager to make a move into a career role with a client that seeks to bring in the right person for a long term objective and offers a stable career path. \n \n The Role: \n \n Reporting into Operations Director and the board, the principal objective of Regional Manager is to continually grow the business and the profitability of each store within the region to achieve its full potential and the company’s vision for the region. \n \n \n\n • Responsible for achieving the sales, debt, cost and profit performance targets for each store within the region.\n, • Responsible for region’s P&L and present this to the Ownership monthly.\n, • Recruit, develop coach and manage the Store Managers in the region to maximise both team and individual performance.\n, • Advice and guide the Store Managers in coaching, developing, leading and motivating their teams to deliver the desired results.\n, • To create and manage both cost effective strategic and operational plans for the revenue growth and development of individual stores and the region.\n, • Maximise efficiency and productivity through extensive process analysis.\n, • Complete regular store visits to focus on store standards and customer service to drive sales in line with company business goals.\n, • Plan, monitor, and analyse key metrics for the day-to-day performance of the regional operations to ensure efficient and timely completion of tasks.\n, • Formulate the annual budget for the region.\n, • Work closely with HR to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment.\n, • Ensure that the stores are adhering to relevant legal, health and safety regulations and guidelines.\n, • Prepare performance reports for the board.\n, • Review the reports and trends and be able to assess performance, identifying areas of improvement and create action plans to improve store operations and performance.\n\n \n The Person: \n \n\n • You must have at least 5 years full Area Manager or Regional Manager experienced gained within the Retail or Hospitality sector.\n, • You will have clear evidence and experience of budget setting, business plans, P&L Accountability and communicating at board level.\n, • A passionate leader who delivers exceptional development of their people with clear example of this.\n, • High level communicator who thrives on autonomy and can deliver impact from day one in all areas of the business.\n, • You will be able to display evidence of managing the full day to day operations of multiple sites as well as being able to operate at strategic level, shaping and developing your regions business and into the wider business.\n\n \n The Package: \n \n c.£65k Basic + Car Allowance + Annual bonus \n \n By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. \n If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.

Join an internationally recognised premium brand where digital marketing plays a pivotal role in driving customer acquisition, engagement and commercial growth. \n We're looking for an experienced Digital Marketing Manager to lead high-performing paid media campaigns, optimise digital performance and work alongside a talented global marketing team to deliver measurable results. Title: Digital Marketing Manager (12-Month FTC)Location: Central London (4 days in office / 1 day WFH)Salary: £60,000 + 15% Bonus \n Are you a data-driven digital marketer who thrives on delivering high-performing paid media campaigns? \n We're partnering with a globally recognised premium brand to recruit a Digital Marketing Manager on a 12-month fixed-term contract. This is an opportunity to join a market-leading business with an international customer base, working on sophisticated digital campaigns that drive customer acquisition, engagement and revenue. The Role\n Reporting to the Head of Digital Marketing, you'll take ownership of planning, delivering and optimising performance marketing campaigns across a variety of digital channels. \n Responsibilities include: \n\n • Planning and executing integrated digital marketing campaigns.\n, • Managing paid media activity across Google Ads, Paid Social, Display, Programmatic, Video and Affiliate channels.\n, • Working closely with external media agencies to maximise campaign performance.\n, • Monitoring, analysing and reporting on campaign ROI and commercial performance.\n, • Using data and customer insights to optimise future marketing activity.\n, • Collaborating with CRM, Content, Product, Analytics and regional marketing teams.\n, • Driving testing and optimisation strategies to continually improve campaign performance.\n, • Managing digital marketing budgets and supplier relationships.\nCandidate Criteria:\n You'll ideally have: \n\n • 3-5+ years' experience in digital performance marketing\n, • Strong knowledge of Paid Search, Paid Social, Display and Programmatic advertising.\n, • A background managing a luxury retail brand\n, • Experience managing sizeable paid media budgets.\n, • A data-driven mindset with excellent analytical skills.\n, • Experience using platforms such as:\n \n, • Google Ads\n, • Google Analytics\n, • Meta Business Manager\n, • Adobe Analytics (or similar)\n \n, • Excellent stakeholder management and communication skills.\nWhat's on Offer:\n This business genuinely invests in its people and offers an excellent benefits package, including: \n\n • Competitive salary\n, • Annual performance bonus\n, • Hybrid working\n, • Private healthcare\n, • Enhanced pension contributions\n, • Generous annual leave plus additional company shutdown over Christmas\n, • Health & wellbeing allowance\n, • Volunteer day\n, • Enhanced family leave policies\n, • Life assurance\n, • Employee Assistance Programme\n, • Retail and lifestyle discounts\n, • Cycle to Work scheme\nInterested?\n If you're looking for your next challenge in digital marketing and want to join a globally respected organisation where you'll have genuine impact, we'd love to hear from you. \n Apply today for a confidential conversation. \n Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

EMEA Payroll Manager (6 month contract / Day rate / Inside IR35) \n Hammersmith, London (Hybrid) \n \n The Opportunity \n We are seeking an experienced EMEA Payroll Manager to lead payroll operations across multiple international territories. This is an exciting opportunity to manage payroll for 12–14 countries across the EMEA region, working within a dynamic, fast-paced and globally recognised organisation. \n \n You will oversee end-to-end payroll delivery, lead a high-performing team, and play a key role in driving process improvements, compliance, and system enhancements across the region. \n \n Key Responsibilities \n Payroll Leadership & Delivery \n\n • Ensure accurate and timely payroll processing across multiple EMEA countries\n, • Oversee statutory reporting, audits, and compliance with local regulations\n, • Manage payroll vendor performance against SLAs and governance standards\n, • Act as the escalation point for payroll-related issues and ensure swift resolution\n, • Maintain strong relationships with internal stakeholders and third-party providers\n\n \n Team Management & Development \n\n • Lead, coach and develop a team of 5–6 payroll analysts\n, • Support succession planning and continuous professional development\n, • Foster a collaborative and high-performance team environment\n\n \n Operational Excellence & Projects \n\n • Drive payroll transformation initiatives and system improvements\n, • Lead or support payroll-related projects, including implementation of best practices\n, • Oversee stock options, RSUs and incentive-related payroll activities\n, • Identify opportunities to improve efficiency, controls, and processes\n, • Ensure consistent application of governance frameworks and internal controls\n\n \n Stakeholder & Compliance Management \n\n • Partner with HR, Finance, and senior business leaders across regions\n, • Ensure all payroll activities meet statutory deadlines and audit requirements\n, • Provide expert advice on payroll regulations, processes, and best practice\n, • Support cross-functional and global initiatives\n\n \n \n Skills & Experience Required \n\n • Proven experience managing payroll within a multi-country EMEA environment\n, • Strong knowledge of payroll regulations, tax, and compliance across multiple jurisdictions\n, • Experience leading and developing payroll teams within a large organisation\n, • Strong analytical skills with high attention to detail\n, • Experience working with payroll systems (SAP knowledge advantageous)\n, • Demonstrated ability to drive change and process improvement\n, • Strong stakeholder management and communication skills\n, • Ability to manage confidential information with discretion\n\n \n Desirable \n\n • Payroll qualification\n, • Experience in a large, complex or global organisation\n, • Background in retail, media, or entertainment sectors\n, • Project management experience\n\n \n What’s on Offer \n\n • Opportunity to work in a globally recognised, fast-moving organisation\n, • Exposure to complex, multi-country payroll operations\n, • Career progression within an international environment\n, • Collaborative and supportive team culture\n, • Competitive salary and benefits package\n\n \n Apply Now \n If you’re a proactive and detail-oriented payroll professional looking to step into a strategic regional role, we’d love to hear from you.

Static Maintenance Engineer (Electrical Bias) \n Reports to: Contract ManagerLateral Relationships: Regional Manager Role Purpose\n As a Static Maintenance Engineer, you will be responsible for delivering planned and reactive maintenance across a modern client site. You will ensure mechanical and electrical building services are maintained safely, efficiently, and in full compliance with statutory and operational standards. \n You will support the Contract Manager in maintaining high levels of service delivery, responding to faults and emergencies, and ensuring all plant and equipment remains fully operational. \n This is a brand-new role on a flagship GPE site in Piccadilly, working within a well-supported team environment. Key ResponsibilitiesPlanned & Reactive Maintenance\n\n • \n Carry out planned preventative maintenance (PPM) and reactive maintenance across electrical and mechanical systems \n • \n Diagnose and repair faults across building services, including HVAC, lighting, small power, pumps, generators, and associated plant \n • \n Respond to BMS alarms and use systems for first-line diagnostics \nSystems, Compliance & Documentation\n\n • \n Complete all CAFM tasks via SimPRO, ensuring accurate updates and photographic evidence where required \n • \n Maintain site logbooks covering electrical, mechanical, water systems and H&S compliance \n • \n Support statutory compliance and escalate issues preventing completion of planned maintenance \nPlant Operations & Site Management\n\n • \n Operate and monitor building systems including start-up, shutdown, changeover, and emergency procedures \n • \n Carry out regular site inspections and housekeeping walk-rounds to ensure plant rooms are clean, safe, and compliant \n • \n Maintain optimum environmental conditions through effective use of BMS controls \nHealth & Safety\n\n • \n Ensure all work is carried out in line with Electricity at Work Regulations and safe systems of work \n • \n Identify and report hazards immediately to the Contract Manager \n • \n Isolate, make safe, and verify systems where required \nStakeholder & Team Communication\n\n • \n Communicate effectively with clients, end users, subcontractors, and internal teams \n • \n Provide regular updates on work progress and operational impact \n • \n Work collaboratively within a wider FM and engineering team on site \nAdditional Duties\n\n • \n Carry out minor installation and repair works as required \n • \n Support knowledge sharing and continuous improvement across the team \n • \n Work flexibly to meet operational requirements, including occasional overtime \nCall-Out / On-Call Rota\n\n • \n Yes – participation in an on-call rota is required \n • \n Commences after successful completion of probation \n • \n Paid standby arrangement \n • \n Typically 1 week in every 2 months \n • \n Average call-outs currently approx. 2 per week \nSkills, Qualifications & ExperienceEssential\n\n • \n City & Guilds Level 2/3 (or equivalent) in Electrical discipline \n • \n 18th Edition IET Wiring Regulations \n • \n Strong Building Services / M&E maintenance experience \n • \n Good understanding of Electricity at Work Regulations 1989 \n • \n Proven fault-finding experience across electrical and mechanical systems \n • \n Experience working with HVAC, lighting, pumps, generators, and switchgear \nDesirable\n\n • \n Mechanical qualification (Level 2/3) \n • \n City & Guilds 2391 Electrical Inspection & Testing \n • \n IOSH Working Safely \n • \n PASMA and IPAF (1b/3a/3b) \n • \n Experience with BMS systems and controls \n • \n Legionella awareness (ACOP L8), cooling towers, pressurisation systems \n • \n High Voltage awareness or certification \n • \n Unvented hot water systems training \nTeam Structure & Support\n This is a new static role supporting a flagship GPE site in Piccadilly. \n You will be part of a well-supported environment including: \n\n • \n A wider on-site engineering and FM team for technical support and knowledge sharing \n • \n A dedicated Contract Manager providing direct operational leadership \n • \n A dedicated GPE contract support function to assist with administration, coordination, and workflow management \n\n You will not be working in isolation and will have access to experienced colleagues across the wider contract. Training & Progression\n\n • \n Full training and development opportunities available following successful probation \n • \n Ongoing upskilling aligned to site requirements and personal development \n • \n Opportunity to gain additional certifications and progress within the FM structure over time \nBehavioural Competencies\n\n • \n Strong customer-focused approach \n • \n Clear and confident communicator \n • \n Able to prioritise workload in a busy, critical environment \n • \n Team player with a proactive attitude \n • \n Able to work independently and take ownership of tasks \n • \n Committed to safe working practices at all times \n\n #ROL

Lead the Way in Community Healthcare Become a Superdrug Pharmacy Manager! Location: Worcester Park (KT4 8DY)Hours:47 hours per week alternate SaturdaysPart-time applicants also welcome!Salary: Up to £67,000 FTE negotiable depending on experienceAre you a GPhC registered pharmacist with a passion for leadership, patient care and delivering exceptional healthcare services? At Superdrug, we're proud to operate over 170 pharmacies and 90+ health clinics across the UK, providing accessible, high quality healthcare to communities nationwide.As healthcare continues to evolve, we're expanding the clinical impact of our pharmacists and are particularly keen to hear from Pharmacists as well as Pharmacist Independent Prescribers (IPs) looking to utilise and develop their prescribing qualification within a supportive and forward thinking organisation.Why Choose Superdrug?Competitive salary with up to 25% annual bonus potentialReal-time earnings tracking with StreamUp to 33 days holiday (including bank holidays)Up to 30% discount at Superdrug for you and a nominated personDiscounted services including Online DoctorAccess to Aviva Digicare Workplace+ for you and your family including Digital GP, mental health consultations, and annual health checksExcellent training, career development and clinical upskilling opportunitiesOpportunities to support and deliver an expanding range of healthcare servicesCycle to work schemeAnnual GPhC fees paidInvitations to our annual Healthcare ConferenceEnhanced leave policies for life's important momentsWhat You'll Be Doing:Leading your pharmacy team to exceed targets and deliver exceptional patient careManaging stock, operations and GPhC (PSNI) standardsDriving commercial success and ensuring complianceDelivering and developing pharmacy and healthcare services to meet the needs of your local communityUsing your clinical expertise to support patients with a wide range of healthcare needsReceiving direct support from your Regional Healthcare ManagerPlaying a key role in shaping the future of Superdrug's healthcare offeringWe're Looking For:GPhC registered pharmacistsCommunity pharmacy experience preferredIndependent Prescriber qualification welcomed but not essentialNewly qualified pharmacists are encouraged to applyStrong leadership and team management skillsCommercial awareness and understanding of NHS pharmacy fundingPassionate healthcare professionals committed to delivering outstanding patient careAmbitious individuals interested in developing into future Regional Healthcare ManagersWhy Superdrug?We believe community pharmacy is at the heart of modern healthcare. That's why we're investing in our pharmacists, supporting career development and expanding healthcare services to help our teams make an even greater difference to patients every day. Whether you're already an Independent Prescriber or considering future development opportunities, you'll find a supportive environment where your career can thrive.We celebrate individuality, encourage fun, and work hard to deliver "That Superdrug Feeling!" If you're ready to lead with purpose and grow your career in a dynamic healthcare environment, we'd love to hear from you.For information on how we manage and store your data, please visit: privacy-policy/

The UK Finance Manager / Head Of Finance reports to the Regional Finance Director and is responsible for all Financial Accounting and Reporting, Financial Planning and Analysis activities \n Client Details \n Our client is a leading international FMCG business, home to a portfolio of well-known household brands, \n Based in Richmond, the role offers hybrid working \n Description \n The UK Finance Manager / Head Of Finance reports to the Regional Finance Director and is responsible for all Financial Accounting and Reporting, Financial Planning and Analysis activities. \n \n The role also contributes to the development of strategic plans for the business and ensures statutory and corporate compliance to minimize business risk. \n \n Reporting to this position shall be a Management Accountant, Financial Accountant, Financial Assistant and a customer sales and administration assistant. \n \n Apart from the Finance team, key stakeholders in the UK office include the UK General Manager, UK Sales Director, UK Marketing Manager and their teams. \n \n Financial Accounting and Reporting \n \n\n • Oversee / review and approve the UK Finance team's reporting activities for monthly/quarterly/annual management reporting packages for UK Legal Entity markets\n, • Liaise with US parent company Finance Team and answer all questions regarding reporting packages or results of operations\n, • Maintain group tax, insurance records and ensure that all statutory requirements are met for UK business\n, • Supervise and lodgement of company tax returns to HMRC in conjunction with PWC UK. Engage with US parent-based Tax Director and local expertise regarding Transfer Pricing requirements\n, • Undertake cashflow forecasting and management\n, • Manage local working capital including inventory turnover and debtor ratios\n\n \n Financial Planning and Analysis \n\n • Coordinate review, analyse, and present monthly operating results in detail to UK Management (variance analyses - in conjunction with UK Management Accountant)\n, • Perform lead role with respect to preparing and presenting Budget reviews to Group Management\n, • Coordinate and align monthly financial forecasts with Supply Chain and Demand Planning Teams\n, • Create budget timelines and control completion of budget input process in Oracle EPM\n, • Recommend cost reduction and profit improvement (including preparation of ad hoc reports and other information for use in business decision making) with particular focus on efficiency of TAP (promotional) / CAP (Advertising) spend\n, • Liaise with supply chain and US Finance to prepare standard product Cost of Goods for all items for inclusion in OB\n, • Report to management on progress vs targets and identify gaps / issues; complete on-time submission of budget files to HQ\n\n \n Operations / S&OP \n\n • Attend meetings on production forecasting, ordering, logistics and inventory management\n, • Assist in analysing feasibility of new product introductions from a financial and regulatory viewpoint (for both local and export markets)\n, • Assist UK Export Manager and EU Amazon Manager with planning and analysis issues within their markets\n\n \n Systems & Reporting \n\n • Continually assess financial and operational reporting systems and requirements and make recommendations for improvement\n, • Support European Finance Director and ERP implementation team as Combe migrates to Oracle Cloud ERP\n\n \n Profile \n\n • CIMA, ACA, ACCA fully qualified (minimum 3 years post qualified)\n, • Experience in an FMCG organisation preferred but not essential\n, • Experience of Team leadership\n, • Proven ability to achieve deadlines\n, • Highly analytical and numerical\n, • Strong Excel skills\n, • Good problem-solving skills\n, • Collaborative, team player with good communication skills\n\n \n Job Offer \n\n • £80,000 - £90,000\n, • Car allowance £500 per month\n, • Bonus 15% annually\n, • Private healthcare\n, • 25 days holiday plus bank holidays and also 1 group-wide wellness day ('Mental Health Day') and 2 specific personal days. Max 3 days carryover per year.\n, • Pension 6% Employer (after 3 months) + 5% Employee at the outset - the Employer contributions rise to 7.5% after 1 year, 8.5% after 5 years and 10% with 10 years' service.\n, • Life Insurance (in service) and Income protection for potential incapacity (up to 26 weeks, 60% basic salary)\n, • Hybrid Working, 3 days in the office and 2 from home\n, • Free Parking and very close to Richmond station\n\n

Your new company An established international business within the premium drinks sector is looking to appoint an experienced Credit Manager to lead its regional Credit, Collections and Order to Cash function. Operating across the UK and South East Asia, the business has built a strong reputation within its market and continues to invest in growth, operational excellence and customer relationships. This is a highly visible leadership role offering the opportunity to influence working capital performance across multiple international business units.Your new roleReporting directly to the Finance Director, you will take ownership of the end to end Credit, Collections and Order to Cash function across the UK and South East Asia. You'll lead a team, drive cash collection performance, strengthen credit controls and partner with commercial stakeholders to support continued business growth.Responsibilities will include: \n\n • Leading the regional credit and collections strategy across multiple business units.\n, • Improving cash flow, reducing aged debt and enhancing working capital performance.\n, • Managing customer credit risk, credit limits and exposure monitoring.\n, • Driving improvements across the Order to Cash cycle through process optimisation and reporting enhancements.\n, • Partnering with Finance, Sales, Customer Service and Operations teams to resolve issues and improve collection outcomes.\n, • Providing insight and reporting to senior leadership on cash performance, risk and collections activity.\n, • Leading, developing and mentoring the Credit and Collections team.\n\n This is a fully office based role, requiring attendance 5 days per week.What you'll need to succeed \n\n • Proven experience as a Credit Manager, Head of Credit, Order to Cash Manager or similar senior credit leadership professional.\n, • Strong expertise across credit risk management, collections and Order to Cash processes.\n, • A track record of improving cash flow, reducing aged debt and delivering working capital improvements.\n, • Previous experience leading and developing high performing teams.\n, • Strong stakeholder management skills and the ability to influence senior commercial and finance leaders.\n, • Experience operating within a fast paced commercial environment.\n, • Exposure to FMCG, wholesale, distribution, luxury retail or drinks sectors would be advantageous.\n\n What you'll get in return \n\n • Salary up to £70,000.\n, • Opportunity to lead an international Credit and Order to Cash function.\n, • High visibility role with direct exposure to the Finance Director and senior leadership team.\n, • Genuine opportunity to drive change, influence strategy and improve business performance.\n, • Long term career prospects within a growing international organisation.\n, • Full time permanent position with a 5 day office based working pattern.\n\n If you're an experienced Credit Manager looking for a broad leadership role where you can make a tangible impact on cash flow, risk management and working capital performance, we'd be keen to hear from you.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Experience Performance Officer \n Epsom| £44.4k - £55.5k per annum (dependent on skills and qualifications) \n Full Time | Hybrid \n To be considered for this role, you must have a Full Valid UK Drivers licence. \n Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more \n REQ5525 \n We are looking for a dynamic individual to join our Customer Experience (CX) team to help and support our people to deliver exceptional customer service and ensure SGN is the No1 GDN for Customer Satisfaction. You will work with our field and office colleagues as their regional CXO, ensuring they are fully equipped to be able to deliver simply excellent customer service in their distinctive roles. You will take pride in jointly owning customer performance in your regional depots, and relish outperforming our customer broad measures for Customer Satisfaction and complaint handling. \n We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute… \n · Supporting operations colleagues to deliver excellent service, offering the right levels of support and coaching for customer satisfaction and complaint handling remotely and in the regional offices. \n · Driving behavioural change with the depot senior management team around CX objectives. \n · Attending senior manager meetings with customer satisfaction analysis, opportunities, and recommendations. \n · Reviewing training material and techniques to ensure they are fit for purpose. \n · Providing continuous training to the entire workforce and targeting areas where improvements are identified. \n · Analysing and delivering business reports, ensuring areas for improvement are identified along with solutions. \n · Implementing and progressing key initiatives through internal projects. \n · Analysing customer enquiries, complaints, guaranteed standards of service, and satisfaction to understand trends and ensure improvement areas are fully targeted. \n · Providing incident support for both our Scotland and southern network. \n \n What you will need \n · You will have previous experience in a coaching, training or management role which includes positively influencing key performance improvements. \n · You will have strong interpersonal & influencing skills and can think strategically to identify key drivers of change for each work stream, depot, contractor, fully supporting each through to implementation. \n · You must be analytically minded, and able to identify trends through various data streams, then work with the regions to deliver solutions. \n · You must be flexible and prepared to work extra hours to attend incidents and deliver additional support on an ad-hoc basis. \n · An in-depth knowledge of Microsoft office applications is essential. \n · As this role will involve a significant amount of travel therefore a valid driving license is essential. You will be required to be out working in your assigned depots covering Operations and Construction, a minimum of 3/4 days per week. \n \n Not sure you meet every requirement? \n Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. \n If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. \n \n Why SGN? \n SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work and 'Inclusivity and Accessibility'. \n If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. \n \n

Job Title: EMEA Regional Records Lead \n Summary:Join our client, a leading organisation in Business Process Outsourcing (BPO), as the EMEA Regional Records Lead. This role is crucial in overseeing and enhancing hardcopy records management across the EMEA offices. If you have a passion for information governance and a commitment to service excellence, this opportunity is for you! \n Who Are We?Our client is a global powerhouse headquartered in Switzerland, known for delivering innovative and scalable solutions across various industries. With a dedication to redefining BPO, they are committed to helping organisations thrive in an ever-changing business landscape. \n Job Purpose:As the EMEA Regional Records Lead, you will be at the forefront of managing hardcopy records across our client's EMEA offices. You will ensure compliance with policies and legal requirements while developing services aimed at reducing risks and costs associated with Information Governance (IG). \n Responsibilities: \n\n • Primary Contact: Lead as the main hardcopy records contact for EMEA offices, managing processes including legal holds and transfer requests.\n, • Records Management: Efficiently utilise the iCompli system for records management, training local users and ensuring accurate records updates.\n, • Collaboration: Work closely with office managers, partners, and external vendors to ensure effective delivery of hardcopy services.\n, • Onboarding & Cleanup: Identify and prioritise EMEA offices for onboarding to iCompli, leading assessments and training for new users.\n, • Monitoring & Reporting: Track key records and IG metrics, reporting back to the Americas Records Manager.\n, • Disposal Process Management: Partner with key stakeholders to ensure compliant disposal of expired records in accordance with retention schedules.\n\n Candidate Skills and Experience: \n\n • 6+ years of experience in risk management, information governance, or records management.\n, • Strong preference for law firm or professional services experience.\n, • Proficient in Records Management Systems (RMS), with iCompli experience preferred.\n, • Excellent client service focus and communication skills.\n, • Strong knowledge of information governance principles and technologies.\n, • Ability to thrive under pressure, with outstanding time management skills.\n\n Why Join Us? \n\n • Competitive salary ranging from £65,000 to £80,000 per annum.\n, • Fixed-term contract for 6 months, full-time working pattern.\n, • Opportunity to work with a dynamic team and lead innovative projects in a global setting.\n, • A chance to further develop your career in a supportive and growth-oriented environment.\n\n How to Apply:If you are ready to take the next step in your career and make a significant impact in our client's operations, we invite you to apply! Please submit your CV along with a cover letter highlighting your relevant experience and motivation for this role. \n Join our client in redefining what's possible in the world of BPO. We can't wait to see what you will bring to the team! \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This is a unique opportunity for a high performing General Manager to join a leading logistics provider and oversee one of their key operations. \n Client Details \n Our client is a leading logistics provider. \n Description \n The General Manager role will include operational decision making through to professional development and succession planning, with a key mandate to supply and service the customer network across London. You will also contribute to and execute against the overall strategy, while managing your individual site operational plans, budgets and performance targets. Based at the operation in North London, you will report in to the Regional Director with key responsibilities including: \n\n • Overseeing an operation c250+ heads, including warehouse, transport and H&S functional leads.\n, • Leading and motivating the team to meet company objectives and KPIs.\n, • Managing the budget and allocating resources effectively.\n, • Developing and implementing strategic plans to improve efficiency and productivity.\n, • Ensuring compliance with industry regulations and company policies.\n, • Collaborating with other department leaders to achieve company goals.\n, • Handling customer queries in order to maintain high customer satisfaction.\n, • Identifying and implementing continuous improvement initiatives.\n\n \n Profile \n The successful General Manager will live within a commuting distance of North London and will be required to demonstrate the following experience: \n\n • Proven experience in a site leadership role within a fast-paced warehouse and transport operation.\n, • A demonstrable track record in building, developing and engaging high performing teams.\n, • Strong leadership and team management skills, with staff engagement at the core.\n, • Commercially astute (including budget management experience) and highly experienced at successfully implementing change. \n, • Customer focused in your approach.\n, • Confident and consistent communicator with an ability to flex styles to ensure the message is understood regardless of the audience. \n, • An insightful, data-savvy problem solver who has a continuous improvement focus.\n, • The ability and confidence to interpret often ambiguous data in making timely decisions based on evaluation of the associated risks & subsequent impacts on all stakeholders. \n\n \n Job Offer \n The successful General Manager will be rewarded with the following package: \n\n • A competitive salary in the range of £85,000 - £95,000 per year.\n, • Additional benefits including a car allowance, bonus, private health insurance and pension scheme.\n, • 25 days holiday, with the option to purchase more.\n, • A supportive company culture that values innovation and collaboration.\n\n

EMEA Middle Office Manager - Flow Rates \n A leading global financial services organisation is seeking an EMEA Middle Office Lead for Flow Rates, Credit, FX & Equities to join their London-based operations team. This pivotal role offers you the opportunity to shape operational strategy across multiple asset classes, including government bonds, FX, exchange traded and OTC derivatives. \n You will be responsible for managing a diverse team in London with oversight of trade support teams in Mumbai, ensuring robust control frameworks and compliance with regulatory requirements. The organisation is renowned for its commitment to diversity, inclusion and professional development, providing a supportive environment where your leadership skills can flourish. With access to global networks and cross-regional initiatives, you will play a key part in driving operational transformation and efficiency while nurturing talent within your team. Flexible working opportunities and a culture that values knowledge sharing and continuous improvement make this an exceptional opportunity for those looking to advance their career in financial services. \n \n What you'll do: \n\n • Oversee day-to-day operations of Flow Credit, Flow Rates, Portfolio Optimisation, Equity, FX & EM, Treasury, DCM & Cash middle offices in London while maintaining oversight of Mumbai-based trade support teams.\n, • Support governance and control for all cross-border activities managed by regional teams within EMEA entities, ensuring adherence to functional policies and jurisdictional regulations.\n, • Drive operational efficiency through process improvement initiatives, managing complex operational issues and escalating effectively when required.\n, • Maintain and strengthen collaborative relationships across Front Office, Operations, Finance Risk and Legal functions to foster strong inter-departmental connections.\n, • Lead the development of existing team members by nurturing talent and helping individuals reach their full potential through ongoing coaching and mentoring.\n, • Ensure compliance with regulatory requirements by designing and implementing robust control frameworks that mitigate operational risk challenges.\n, • Contribute actively to the wider management team's strategic agenda-setting and participate in cross-regional projects aimed at enhancing organisational capability.\n, • Promote a culture of inclusion, psychological safety and respect by championing diversity initiatives within the workplace.\n, • Monitor industry trends and technological innovations to ensure the middle office remains responsive to market developments.\n, • Manage budget control and resource allocation efficiently to optimise cost management across multiple teams.\n\n \n What you bring: \n\n • Demonstrated leadership skills with proven experience building high-performing teams across multiple locations.\n, • Strategic vision with the ability to align middle office operations to broader business objectives while delivering clear direction under pressure.\n, • Comprehensive product knowledge covering fixed income instruments such as government bonds, FX products including exchange traded and OTC derivatives.\n, • Operational expertise encompassing financial markets infrastructure with deep understanding of the trade lifecycle from execution through settlement.\n, • Strong risk management capabilities supported by a robust control mindset able to design frameworks that mitigate operational risks effectively.\n, • Current awareness of global regulatory landscape coupled with practical experience ensuring compliance across jurisdictions.\n, • Excellent stakeholder management skills enabling you to influence decisions collaboratively across multiple functions including Front Office, Finance Risk and Legal.\n, • Proven change management abilities demonstrated through successful leadership of organisational transformation initiatives.\n, • Commercial acumen with understanding of business economics, risk factors and P&L drivers relevant to financial services operations.\n, • Experience managing budgets efficiently alongside resource allocation responsibilities for multi-team environments.\n\n \n Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Business Development Manager \n £35,000 to £45,000 DOE basic + 20% bonus + Company Car London | Field Based \n If you're looking for a Business Development Manager role where you can genuinely build something from the ground up, this is one of the most exciting opportunities in the market. \n We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase of growth. \n This isn't just another Business Development Manager opportunity. You'll be joining a well financed business at a pivotal stage of its UK growth, giving you the chance to make a real impact while helping shape the future of the commercial team. With ambitious expansion plans, genuine career progression and the backing of an established international organisation, it's a fantastic time to get on board. \n Working across your own territory, you'll partner with convenience retailers, independent stores, symbol groups, forecourt operators and regional retail businesses. This is a highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. \n Package: \n · £35,000 to £45,000 basic salary. \n · Up to 20% annual bonus. \n · Company car. \n · 25 days holiday plus bank holidays, increasing to 27 days after two years' service. \n · Statutory pension. \n · Statutory sick pay. \n · Genuine career progression within a rapidly growing international business. \n You'll: \n · Build and develop your own territory through new business activity. \n · Win new customers while establishing long term commercial relationships. \n · Work closely with convenience retailers, independent stores, symbol groups and forecourt operators. \n · Manage the full sales process from initial conversation through to completion. \n · Become a product expert, confidently demonstrating the commercial value of the solution. \n · Take ownership of your territory and play a key role in the company's UK growth. \n We're looking for: \n · Experience in a field based Business Development, Area Sales or Territory Sales role. \n · A proven track record of winning new business and developing customer relationships. \n · Experience selling into convenience, independent retail, symbol groups, forecourts or the wider retail sector would be advantageous. \n · A consultative approach with the ability to understand customer challenges and recommend commercial solutions. \n · Self motivated individuals who enjoy autonomy and managing their own territory. \n · Strong relationship building skills with plenty of energy and enthusiasm. \n · A genuine desire to be part of an exciting growth journey. \n · Capital equipment or technical sales experience would be beneficial, but is not essential. \n In return, you'll join a business with significant financial backing, ambitious expansion plans and a leadership team that is passionate about investing in its people. As the business continues to scale across the UK, there will be genuine opportunities to progress your career while playing a key role in one of the most exciting growth stories in the sector. \n If you're a Business Development Manager looking for an opportunity where you can make a genuine impact, or an ambitious sales professional ready to step into a Business Development Manager role with exceptional long term potential, I'd love to hear from you. \n Interested, or know someone who could be a great fit? Drop me a message or apply today. \n BH36857

Job Purpose \n The Welcome Experience Specialist delivers an exceptional first impression for all guests and colleagues, taking personal ownership for providing a warm, professional, and seamless welcome. This role blends premium customer service, security awareness, visitor coordination, and close collaboration with the wider Workplace Experience team. \n Welcome Experience Specialists embody SPS values: no request is too big and no detail is too small. They create a memorable, personalised experience while maintaining strong security awareness, knowing when to be discreet and when to go the extra mile. \n \n Key Responsibilities Guest Welcome & Front-of-House Service \n\n • Greet all guests and PwC staff warmly and professionally, creating a polished and positive first impression.\n, • In regional offices, provide full reception welcome services and coordinate smoothly with landlord teams.\n, • Deliver concierge-style service using strong knowledge of office spaces and the local area.\n, • Anticipate needs, resolve issues promptly, and consistently exceed customer expectations.\n, • Support security protocols including access control, contractor coordination, badge hosting, and tailgating prevention.\n, • Remain vigilant during penetration tests and uphold all security procedures.\n\n Meeting Room & Bookings Support \n\n • Coordinate and monitor client meeting room and event bookings.\n, • Maximise room utilisation and ensure smooth, customer-focused operations.\n, • Liaise with offsite booking teams and catering suppliers.\n, • Assist with hospitality and refreshments for client meetings.\n\n Events Support \n\n • Deliver end-to-end event support including room allocation, layout planning, seating, and hospitality requirements.\n, • Send required 24-hour booking confirmations.\n, • Support visitor flow to enhance the event experience.\n, • Troubleshoot event issues, create pre-event schedules, and compile post-event feedback.\n, • Collaborate with central events teams on multi-site events.\n\n Support for Workplace Experience Team \n\n • Provide additional support to Workplace Experience Specialists where needed.\n, • Actively contribute to high service standards across all One Team service lines.\n\n One Team Collaboration \n\n • Work closely with all One Team suppliers to deliver a consistent, integrated service.\n, • Proactively complete quick fixes (“ten-second tasks”) to maintain high standards across the workspace.\n\n Skills & Experience \n\n • Experience in workplace services, hospitality, front-of-house, or facilities roles.\n, • Excellent customer service and communication skills, confident with all stakeholder levels.\n, • Skilled in Microsoft Teams, MS Office, ServiceNow, EMS, and workplace technologies.\n, • Confident supporting AV, IT peripherals, and office equipment.\n, • Well-organised, adaptable, and able to handle both planned and reactive tasks.\n, • Calm, responsive, and solutions-driven when dealing with incidents or queries.\n\n Health & Safety \n\n • Report any equipment or process issues affecting safety or service delivery.\n, • Use work equipment and PPE correctly and in line with all training.\n, • Escalate training needs or concerns to your line manager.\n, • Follow all SPS policies and procedures consistently.\n\n Equal Opportunities \n SPS is committed to an inclusive and diverse workplace. Employee networks support gender equality, LGBTQIA+ colleagues, neurodiversity, disability, wellbeing, cultural identity, menopause, domestic abuse support, and men’s wellbeing. SPS is a Disability Confident employer and provides reasonable adjustments, with guaranteed progression to the next stage for eligible disabled applicants. \n This position is a 12-month fixed-term contract.

Senior IT Support Engineer/IT Manager | London | £65,000 Want to become the face of IT for a global professional services business? Hays Technology is recruiting a hands-on Senior IT Support Engineer/IT Manager to take ownership of IT across the UK for a growing international organisation. This isn't a ticket-queue role and it isn't a pure Service Delivery Manager position. You'll be the senior IT presence in London, owning day-to-day IT operations, managing relationships with an outsourced Service Desk, looking after the hardware estate, supporting infrastructure projects and becoming the trusted IT partner for senior stakeholders across the business. We're looking for someone who's already been the go-to IT person for an office or regional business and is ready to step into a broader leadership role whilst remaining technically hands-on. Interested? Read the advert below and please reach out to Lorenz Pasch at Hays Technology for a confidential discussion if you are a good match - my contact details are available on my LinkedIn profile. Please only get in touch if you are able to do five days a week in London. No sponsorship options are available for this role. What you'll be doing Taking ownership of IT across the London and Birmingham offices. Acting as the senior escalation point for complex technical issues. Managing the relationship with an outsourced IT Service Desk. Owning hardware lifecycle, asset management and IT procurement. Supporting Microsoft infrastructure including Windows, Microsoft 365, Intune, Autopilot and Active Directory. Working alongside global infrastructure engineers on networking, servers and technical projects. Supporting meeting room technology and end-user computing. Building strong relationships with stakeholders across the business.We're looking for Senior IT Support Engineer, Lead IT Support Engineer or hands-on IT Manager experience. Strong Microsoft endpoint management (Windows, M365, Intune, AD, Autopilot). Experience supporting multi-site environments. Experience owning IT for an office, business unit or regional location. Excellent stakeholder management and customer-facing communication. Experience working with or managing an MSP/outsourced Service Desk is highly desirable. Professional services experience would be advantageous but isn't essential.This is an excellent opportunity for someone who enjoys solving technical problems, taking ownership and building trusted relationships, whilst developing into a broader IT management position within a global organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Maintenance Supervisor – Hayes Asphalt Plant, London Are you an experiencedMaintenance Supervisor seeking your next opportunity? We are currently recruiting for a skilled and motivated individual to join our team at our Hayes Asphalt Plant in London. The Role Reporting to the Operations Manager and Senior Operations Manager, the successful candidate will play a key role within the maintenance team.You will be responsible for carrying out planned preventative maintenance (PPM), fault finding, and reactive maintenance across all areas of the asphalt plant, including rail discharge systems. Key Responsibilities Your day-to-day duties will include, but are not limited to: Ensuring full compliance with all relevant statutory legislation and company Safety, Health and Environmental standards Conducting plant safety and maintenance inspections, and developing safe systems of work (including method statements, risk assessments, and dynamic risk assessments) Performing electrical fault finding, maintenance, and repair work to support operational performance targets Recording maintenance activities and work requests within Tarmac’s maintenance system Assisting with the commissioning of new plant and equipment Participating in regional and local maintenance meetings to support continuous improvement Liaising with site management to coordinate required repairs and maintenance activities Candidate Requirements Ideally, you will have: An HNC/HND in Electrical Engineering (or equivalent qualification) A proactive and positive approach to Health, Safety, and Environmental standards, with the confidence to challenge unsafe practices 18th Edition Strong technical knowledge of electrical systems, ideally within a heavy industrial environment Excellent communication skills, both written and verbal Experience within an asphalt or similar industry would be advantageous, but is not essential Additional Information Please note that this role supports plant operations running 24 hours a day, 365 days a year.As such, flexibility is required, including participation in an on-call rota, as well as occasional night, weekend, and bank holiday working. You may also be required to work across multiple asphalt plants within the region. A company van will be provided to support travel requirements. If you are looking to join a forward-thinking organisation that values safety, teamwork, and continuous improvement, we encourage you to apply. If you are looking to join a forward-thinking organisation that values safety, teamwork, and continuous improvement, we encourage you to apply. Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited

ROLE: Branch ManagerHOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday RotaSALARY: £35,106 basic salary, plus 10% zone allowance per year, totalling £38,616BONUS/OTE: Realistic total earning potential of up to £45,090 per yearBENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff DiscountBASE: Site BasedEurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.We are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share.Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:We have a Christmas shutdown periodWe only work occasional Saturdays, on a rota basisWe don't open our branches on SundaysOur branches close at 4:30pm during the week, we support your work/life balance!We offer a FREE Healthcare plan for all our employeesExceptional monthly Branch Bonus Industry leading induction and training programmesExcellent opportunities to grow with us, and progress your careerOur Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.WHAT OUR BRANCH MANAGERS DO:Lead their Branch, and use their team management skills to lead and develop a small teamEnsure their Branch operates as effectively as possibleDevelop relationships with their customers, and enhance the sales and customer experience within the branchManage day to day Branch operations and the branch team in order to deliver excellenceManage team absences and deploymentSupport the regional teams with recruitmentProvide exceptional customer service and operational standards and e nsure Branch sales targets are achievedSupport training and maintain training records for Branch staffWHAT WE NEED FROM OUR BRANCH MANAGERS:Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targetsPassion and energy to deliver exceptional customer service and achieve business targetsA customer focused approach, happy to serve customers and proactively engage with potential future customersA commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happyGood organisational skills, drive and leadership abilities to manage a Branch effectivelyA full and valid driving license is essential Strong management skills and experience of leading a teamExperience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantageWHAT WE OFFER OUR BRANCH MANAGERS:You will be rewarded with a very competitive basic salaryAn excellent monthly bonus scheme25 days holiday, plus statutory holidays - normally 33 days in total each yearFree Healthcare plan for all employeesEnhanced Maternity and Paternity benefitFree Life Assurance Plan of 3x your Annual SalaryChristmas shutdownOption to join the Eurocell Share Save Scheme at discounted rates, and share in our company successCompany Pension PlanEmployee discount on Eurocell productsDiscounts across many well-known online and high street retailersA blend of training, including e-learning and on the job training to help your career developmentCare First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need itColleague Referral Programme; we pay you for successfully referring people to join our teamExcellent opportunities to grow with us, and progress your careerTPBN1_UKTJ

Regional Operations ManagerHybrid - Covering Southern England£50,000 - £55,000Lead. Inspire. Transform.Are you an experienced operational leader looking for the opportunity to make a real difference?Camphill Village Trust is seeking two exceptional Regional Operations Managers to join our Supported Living leadership teamone covering our North Region and one covering our South Region.Working as the operational deputy to the Head of Supported Living, you'll play a pivotal role in ensuring our services are safe, well-led, person-centred and consistently deliver outstanding outcomes for people with learning disabilities, autism and complex support needs.This is more than an operations role. It's an opportunity to influence culture, strengthen leadership, drive quality and help shape the future of Supported Living within one of the UK's leading charities.About the RoleYou'll provide operational leadership through the management and development of Registered Managers and the Quality & Improvement Lead, ensuring services consistently achieve high standards of quality, regulatory compliance and operational performance.Working closely with the Head of Supported Living, you'll provide assurance across your region, using governance, performance data and quality intelligence to drive continuous improvement and support strategic decision-making.You'll build high-performing teams, develop leadership capability, strengthen relationships with commissioners and partners, and ensure services remain inspection-ready while delivering outstanding, person-centred support.We're looking for someone who:Has significant operational leadership experience within Supported Living or adult social care.Has experience managing multiple services through Registered Managers.Has an excellent understanding of CQC regulation, safeguarding and governance.Can inspire, coach and develop leaders to achieve their full potential.Uses data, quality assurance and performance information to drive improvement.Builds strong relationships with commissioners, families and professional partners.Is passionate about delivering outstanding outcomes for people with learning disabilities and autism.Why join Camphill Village Trust?At Camphill Village Trust, we believe everyone deserves the opportunity to live a life of purpose, choice and belonging.You'll be joining an ambitious organisation that is investing in its Supported Living services, strengthening operational leadership and creating a culture of continuous improvement.This is a fantastic opportunity to join a supportive senior leadership team where you'll have the autonomy to influence change, develop services and make a lasting difference to the lives of the people we support.If you're a collaborative, values-led leader who enjoys developing others, improving services and delivering operational excellence, we'd love to hear from you.Join us and help shape the future of Supported Living.TPBN1_UKTJ

Electrical Contracts Manager - Wanted - Immediate Start!East Midlands | Salary: £43,000 – £50,000 (DOE)Permanent, Full-TimeAre you an experienced Electrical Supervisor or Contracts Manager looking to take the next step in your career?Regional Recruitment are recruiting for an Electrical Contracts Manager to join a well-established and growing electrical compliance contractor. This is a key leadership role within the Electrical Operations team, managing multiple commercial contracts and overseeing field-based engineers. You will be responsible for ensuring projects are delivered efficiently, safely, and in line with compliance standards, while maintaining strong client relationships.What's on Offer:• Company van or car allowance• Fuel card• Company pension• Increased holiday allowance with length of service• Career progression and development opportunities• Annual salary reviewsQualificationsEssential:NVQ Level 3 (or equivalent) in Electrical Installation18th Edition IET Wiring Regulations (C&G 2382-18 or later)Electrical Inspection & Testing (C&G 2391 or equivalent)Desirable:Experience delivering EICRs, emergency lighting, thermal imaging and remedial worksPrevious experience within commercial electrical compliance environmentsRoles & Responsibilities• Managing a team of field-based engineers and acting as the day-to-day operational lead• Overseeing the delivery of multiple electrical compliance contracts from start to finish• Liaising with clients, site teams, and subcontractors to ensure smooth project delivery• Monitoring project progress through regular site visits and reporting on completed works• Managing labour allocation, materials, and overall contract requirements• Identifying opportunities to improve efficiency and implementing improvements• Attending client meetings to discuss project performance and requirements• Supporting estimating through site surveys• Providing technical support and problem-solving assistance to engineers• Ensuring all works comply with BS 7671, Electricity at Work Regulations, and relevant codes of practice• Supporting the delivery of EICRs, emergency lighting testing, and remedial works• Assisting with HR-related matters, including performance and disciplinary processes where requiredRequirementsAs Electrical Contracts Manager, you will also be expected to:• Manage multiple projects simultaneously while maintaining high standards• Demonstrate strong communication and organisational skills• Deliver excellent customer service across all client interactions• Work independently and use initiative to resolve issues• Travel to various sites as requiredHealth, Safety & ComplianceAll employees are required to:• Comply with all employment legislation and relevant codes of good practice• Take reasonable care for their own health and safety and that of others in accordance with the Health and Safety at Work Act 1974 and associated legislation• Co-operate fully with the company and colleagues to ensure statutory and safety requirements are always metAbout Regional RecruitmentThis position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors.If this Electrical Contracts Manager role is right for you - Click to apply below.To explore more roles available across the UK, please visitTPBN1_UKTJ

Service Manager (197jc) – City of London – up to £35 - 50k + Benefits + EV Car Are you a former Senior NCO or Officer with a background in mechanical or electrical engineering? Do you have experience leading small teams, managing operations, and coordinating with multiple stakeholders under pressure? Then this opportunity could be an ideal fit as you transition into civilian employment. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. Our client, a well-established company with over 30 years of experience in the Lift and Escalator Maintenance and Installation sector, is looking for a Service Manager to join their growing team. Due to continued expansion and demand, they are seeking a motivated, solutions-focused leader to help coordinate their field operations and key client accounts. What You’ll Be Doing Reporting to the Regional Manager, you will lead and manage a team of engineers, ensuring top-tier service delivery across multiple locations, while maintaining operational excellence and customer satisfaction. Key Responsibilities: Team & Operational Leadership Lead a team of 3–4 engineers across multiple sites. Conduct weekly planning and review meetings to assess KPIs and align strategy. Manage engineering schedules and ensure task completion to a high standard. Act as the first point of escalation for operational issues—resolve problems swiftly and professionally. Service Delivery & Coordination Oversee daily operations via the company’s management system. Ensure compliance, accurate reporting, and efficient resource planning. Coordinate with Admin Manager to streamline internal processes. Client & Account Management Manage relationships with 40–50 clients responsible for portfolios of up to 300 lifts. Ensure high levels of client satisfaction and retention. Lead the mobilisation of new contracts—ensuring a smooth transition and operational start-up. What You Bring This role is ideal for a veteran with: Proven leadership and personnel management skills. A solid foundation in mechanical engineering (electrical also useful). A calm, mission-focused approach to problem-solving and customer care. Experience in managing projects, meeting deadlines, and multitasking across complex workloads. Excellent communication and interpersonal skills—able to influence and advise both engineers and clients. Familiarity with using management/scheduling software. What’s on Offer Up to £50,000 basic salary, with a potential performance-based bonus of 10% Electric company vehicle (significant tax benefits) 25 days’ holiday + Bank Holidays Company pension scheme * Hybrid working – You will be covering the City of London, and you will likely to be locally. This role would suit a veteran who has led engineering sections, managed planned maintenance, or overseen service teams within the Royal Engineers, REME, RAF, or Royal Navy technical branches. For more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd on (phone number removed)

Depot Operations ManagerKey Highlights£45,000-£60,000 salaryMonday to Friday with Saturday morning rotaLead an established operational depotExcellent progression within a growing organisationTo find out more contact Beth on 0771 998 3823 or emailAbout the ClientWe're working with a well-established organisation within the environmental services sector that is looking to appoint an experienced Depot Operations Manager. This is a fantastic opportunity for a confident operational leader to take ownership of a busy depot, managing people, performance and customer service while driving continuous improvement.You'll join a business that values innovation, invests in its people and offers genuine opportunities for long-term career development.BenefitsCompetitive salary of £45,000-£60,000Career progression opportunitiesSupportive leadership teamOngoing professional developmentEmployee wellbeing initiativesStable and growing businessComprehensive company benefits packageThe Depot Operations Manager RoleReporting into the Regional Operations Manager, you'll be responsible for leading the overall depot operation, ensuring services are delivered safely, efficiently and in full compliance with all transport and environmental legislation.You'll oversee operational teams, manage budgets, develop staff and work closely with customers to maintain exceptional service standards while identifying opportunities to improve performance and profitability.Key ResponsibilitiesLead and develop depot teamsManage operational performance and KPIsOversee recruitment, onboarding and employee developmentManage budgets and operational costsEnsure compliance with Operator Licence legislationPromote a positive health & safety cultureBuild strong customer relationshipsCoordinate fleet, workshop and third-party haulage providersDrive continuous improvement across depot operationsDepot Operations Manager Essential SkillsCPC qualificationProven operational leadership experienceExperience within waste management, logistics or a similar operational environmentStrong people management and coaching skillsCommercial awareness and budget management experienceExcellent communication and stakeholder management skillsGood IT skillsFull UK Driving LicenceLGV Class 2 licence desirableTPBN1_UKTJ

Regional Facilities Manager c.£70,000 per annum Our client is a successful and growing university who are seeking a Regional Facilities Manager to join their intelligent client function responsible for effective estates operations across their London campus. They are looking for a senior FM professional to operationally lead and manage the day to day delivery of a wide-range of facilities management services including all aspects of outsourced soft FM/customer facing service lines such as reception, security, grounds, portering and cleaning in addition to hard services and maintenance. Summary of Key Responsibilities Creating a culture of service excellence Management of operational performance across both their in-house teams and contracted suppliers ensuring adherence to SLA’s and KPI’s Departmental leadership including the mentoring and training of staff. Team of FMs reporting into this role. Change management and transformation * Contract management of an external supply chain Person Specification The successful post holder will possess a significant background in leading the delivery of best in class facilities services across a similar large multi-site operation with a focus on delivering high levels of customer service. In addition to developed leadership ability within a comparable collegiate and collaborative environment, you will also possess strong commercial and contract management acumen. They are seeking a high energy individual with a can do approach who excels in ‘making a difference’. Plese contact Michael Hewlett or Joe Glendon of The Management Recruitment Group for further details

If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL Workplace Management!Role Summary:The Category Manager role sits within our UK and Ireland (UK&I) Sourcing and Procurement Team, with direct reporting to the Category Management Lead and a matrix reporting line to the EMEA Regional Category Management Lead. Operating within this dual reporting structure, the role holder will align closely with EMEA regional strategy while delivering UK and Ireland business objectives.The successful candidate will possess a proven track record of building deep market knowledge across all service lines and sectors where we currently operate, and the ability to develop Category strategies which support and facilitate the business in delivering optimal Client solutions and benefits. Additionally, this position involves developing and managing preferred suppliers while identifying opportunities to balance self-performance versus delivery through preferred supplier partners. Experience operating effectively within matrix reporting structures and balancing regional and local priorities will be essential.Key Responsibilities and Deliverables:Strategic Category Management: Serve as hard services category specialist and subject matter expert for allocated categories. Soft services experience also desirable. Develop and execute category strategies aligned with UK&I business needs and EMEA regional direction. Drive preferred supplier list consolidation, leverage economies of scale, and deliver measurable value.Procurement and Solution Development: Create strategic solutions for commodity and service requirements. Manage end-to-end procurement events including RFP management, bid analysis and stakeholder liaison. Lead category strategy execution and proactively identify improvement opportunities. Support new business pursuits, transitions and client renewals by defining optimal supply chain solutions.Financial Performance: Deliver financial targets while identifying additional value opportunities. Lead the Alliance Programme to drive supplier partnerships and achieve revenue targets. Provide monthly tracking and collaborate with finance partners. Mitigate external impacts including inflation and material shortages.Market Intelligence: Maintain strong facilities management market knowledge and develop category insights. Apply market intelligence to identify and qualify new suppliers. Develop comprehensive understanding of WPM UK&I self-delivery versus subcontracting strategy and create make-versus-buy scenarios.Supply Chain Management: Utilize supply chain analytics to assess category needs. Rationalize supply base and implement strategic supplier frameworks. Develop Supplier Relationship Management and Performance Management programmes with key partners to maximize PSL value through insights into supplier capabilities, new business pipelines, responsible procurement initiatives, innovations, and HSSE compliance. Engage stakeholders as relationship sponsors and promote PSL capabilities through targeted events and communications to drive business adoption.Business Partnership & Stakeholder Engagement: Build strong relationships with Sourcing and Procurement, EMEA Category Management and key stakeholders across JLL. Establish a network of SMEs and integrate them into supply chain activities.Governance, Compliance & Reporting: Manage supplier onboarding and challenge new supplier requests where PSL coverage exists. Ensure compliance with Responsible Procurement and HSSE standards. Partner with specialist teams to deliver social value opportunities and maintain contractor compliance. Maintain current Buyers Guides and Category Dashboards. Serve as primary escalation point for Category Management enquiries. Apply ethical company standards consistently across all activities.WPM UK&I Self-Delivery: Partner with WPM UK&I self-delivery business to ensure the PSL effectively supports operational requirements across all business sectors (National Engineering, Hall and Kay, Integral Cooling Technologies, WPM Soft Services, etc.), working closely with sector leads to drive supplier performance, enable efficient self-delivery operations, and deliver continuous improvement aligned to business objectives.Key Expectations:Serve as hard services category subject matter expert and primary point of contactLead end-to-end procurement: RFPs, supplier due diligence, contract negotiation, and implementationDeliver SRM and SPM programs across allocated categories to maximize PSL valueAchieve financial targets and Alliance Programme revenue goals through strategic supplier partnershipsDevelop and execute category strategies with supplier summaries, market insights, and stakeholder engagement plansMaintain facilities management market intelligence and identify/qualify new suppliersRationalise supply base and drive PSL consolidation to leverage economies of scalePartner with WPM UK&I self-delivery operations to support business requirementsDrive PSL Compliance across the organizationEnsure compliance with Responsible Procurement and HSSE standardsManage supplier onboarding and challenge unnecessary new supplier requestsMaintain Buyers Guides, Category Dashboards, and provide data-driven insightsBuild strong relationships with stakeholders, functional leads, SMEs, and EMEA Category Management teamsProvide strategic thought leadership to identify cost and operational efficienciesSupport new business pursuits, transitions, and client renewals with optimal supply chain solutionsOperate within matrix reporting structure, balancing EMEA regional and UK&I local prioritiesProven ability to deliver results in challenging environmentsRequirements & Qualifications:Education:Bachelor's degree required; MBA or relevant Master's degree preferred.Certifications:Professional procurement certifications highly valued: CIPS (Chartered Institute of Procurement & Supply), MCIPS, or equivalent.Previous Experience:5+ years progressive FM procurement / category management experienceUK&I FM category management experience Hard Services is the preference, but some Soft Services experience will also be relevant to this role.Ideally experience of working within a Hard Services or an Engineering discipline.Targeted Competencies:Proven supplier management capabilities encompassing commercial performance, risk mitigation, and relationship developmentDemonstrated proficiency in procurement leadership, negotiation, stakeholder influence, and change management governanceStrong written and verbal communication skills across all organizational levelsExcellent interpersonal and organisational abilitiesStrategic supplier relationship management experience with C-suite executives and procurement leadership, including initiative presentation and buy-inTrack record of delivering measurable value, insight, and innovationDemonstrated success delivering results in complex, fast-paced environments with competing prioritiesAbility to work autonomously and collaboratively under tight deadlinesAdvanced MS Office proficiency (Excel, Word, PowerPoint)Experience with CAFM systems and e-sourcing platforms preferredStrong analytical capabilities with expertise in data analysis, reporting, and category strategy developmentWe cant wait to see where your ambitions take you at JLL. Apply today!TPBN1_UKTJ

Our Client is an exciting overseas global brand retailing both womanswear and menswear.We are urgently looking for a Multi-Site Store Manager, responsible for leading multiple store teams to achieve and exceed sales, profitability, client experience, and operational excellence targets across their designated locations. This fashion-forward leader acts as a passionate brand ambassador, ensuring each store consistently delivers an elevated brand experience while maintaining strong commercial performance. The role oversees workforce leadership, KPI performance management, client engagement initiatives, inventory and operational execution, and supports the development of store leadership teams.The Multi-Site Store Manager reports to the UK & Europe Retail Director.Responsibilities:Strategic Leadership & PerformanceOversee the effective execution of sales strategies, service standards, visual merchandising, and operations across all assigned stores.Drive financial performance by analyzing retail KPI trends, identifying opportunities, and implementing improvement plans at store level.Develop and execute business plans tailored to each location, ensuring growth, profitability, and market competitiveness.Monitor staffing models and floor coverage to support peak performance periods.People & CultureInspire, coach, and develop Store Managers and their teams to foster a high-performance, inclusive, and brand-led culture.Lead performance management, succession planning, and talent development across locations.Champion brand values and ensure the spirit of the brand is consistently represented in every store environment.Client CentricityEnsure client acquisition, retention, and engagement strategies are effectively executed in all stores.Support teams in delivering an exceptional client experience across all channels of engagement (in-store, virtual, and alternative touchpoints).Promote a solution-oriented approach to client service, ensuring timely and effective resolution of escalations.Marketing, Community & Brand RepresentationPartner with store teams to create engaging in-store activations and local events that drive traffic, loyalty, and client development.Build and maintain relationships within each stores local community including stylists, influencers, business partners, and key clientele to strengthen brand visibility and loyalty.Team LeadershipCreate and maintain a positive, engaging, and performance-driven work environment across all stores and within cross-functional partnerships.Attract, recruit, and retain top retail talent for multiple store locations, ensuring a strong leadership pipeline.Continually coach, motivate, train, and develop Store Managers and store teams to achieve performance goals and support career growth within the organization.Lead performance management initiatives across stores, including feedback, development planning, and disciplinary actions where required.Lead and participate in store meetings and corporate meetings as required to communicate priorities, strategies, and updates.Ensure staffing and scheduling structures across stores support business needs, client traffic, and productivity targets.Effectively manage and resolve workplace conflicts while maintaining trust and accountability.Visual MerchandisingEnsure each store consistently reflects the brand image, maintaining corporate standards and elevated presentation.Oversee the execution of visual merchandising guidelines across locations, adapting thoughtfully to local business needs and trends while maintaining brand consistency.OperationsEnsure operational excellence across all stores, including inventory accuracy, receiving, transfers, returns, cycle counts, reconciliations, and processing in alignment with company standards.Oversee and support the completion of merchandise receipts, store transfers, and stock flow to ensure product availability and commercial readiness.Safeguard company assets across locations, including cash handling, inventory control, expenses, and loss prevention initiatives.Oversee Client Consignment processes ensuring timely turnaround, strong take rate, and efficient merchandise management.Ensure effective execution of omnichannel initiatives (Order-in-Store, Ship-from-Store,Pickup-in-Store, Reserve-in-Store), driving Omni KPIs and seamless client experience.Ensure all stores comply with legal requirements, safety standards, and internal policies.Partner closely with internal stakeholders including Store Leadership network, Operations, Visual Merchandising, CRM, Retail Training, HR, Merchandising, and Regional Management to drive business performance.Support additional projects or responsibilities as business needs evolve.Requirements:Strong commercial acumen with proven success in managing multi-store retail operations.Inspirational leader capable of developing teams and driving accountability.Passionate brand advocate with a deep appreciation for fashion and client experience.Analytical mindset with the ability to translate data into action.At least 4+ years of experience in a retail managerial positionFashion enthusiasts and retail experience within womens and mens apparel preferredAbility to effectively create, manage and adhere to deadlinesAdaptable, a sense of openness, active listener, and compassionateAdvanced organizational skills, writing and communication skillsExpertise in Microsoft Office 365 SuiteComfortable and savvy with computer technology, including PC and iOS devicesTravel approximately 10% of the timeTPBN1_UKTJ

Estate Community Manager / Property Manager \n Marylebone (Nearest tube stations Marble Arch, Baker Street or Bond Street) \n £37,000 - £39,000 \n \n Our client is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers and property owners. They help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and genuinely holistic approach. \n They also take excellent care of their much-valued staff! \n As Estate Community Manager, you will take charge of a new exciting and expanding portfolio of flex spaces across multiple buildings on an area of prime commercial, retail and residential space in central London. \n This not just a traditional Community Manager role — it’s a unique opportunity to combine operational leadership with a strong customer-centric focus. You’ll become the main point of contact for occupiers and property managers across the portfolio, ensuring smooth operations, strong relationships, and a service that exceeds expectations. \n In this role, you will serve as the Estate Community Manager, working closely with the Regional Manager, and other key team members. Your responsibilities will span managing daily operations, overseeing building performance, ensuring compliance, and driving customer satisfaction across all the spaces you manage. As an Estate Community Manager, you’ll be entrusted with the entire lifecycle of occupier engagement, from their initial onboarding to maintaining their satisfaction as long-term tenants. \n You’ll play an instrumental role in ensuring that each building operates efficiently and remains a vibrant, high performing space for its occupants. \n Responsibilities: \n\n • You are the Estate Champion! By being an advocate for the occupiers at every step, you'll help the rest of the team keep the customer at the heart of everything\n, • Act as the main point of contact for occupiers and property managers, ensuring seamless communication, prompt resolutions and exceptional service across the portfolio.\n, • Take ownership of the occupier journey, cultivating strong relationships\n, • Good interpersonal skills; acting as the main point of contact for customers and property managers across the portfolio\n, • Strong operational leadership; able to lead day-to-day management of each centre to the highest standards\n, • Lead the day-to-day management of each centre, ensuring that all facilities are operating at their highest standards\n, • Health & Safety Legislation Compliance\n, • Engaging proactively with the company’s support functions and supply chain\n, • Regularly reviewing all building amenities and engaging with occupiers through meetings and surveys to identify changes in requirements.\n, • Confidence in cost control management and supplier relationships\n, • Self-motivated, diligent, enthusiastic and approachable with a strong customer-centric mindset\n, • Experience in organising and hosting customer events, networking activities and community engagement initiatives across the estate, with the ability to create positive and memorable customer experiences\n, • Monitoring statutory and internal compliance, including meeting company policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements\n, • Effectively manage multiple locations across the estate – maintaining a visible presence and consistent service standards\n\n \n The ideal candidate will have 3 years’ experience working in a similar community management or property management role. \n Please do get in touch with us to hear more!

LONDON VENUESSALARY: £40,000 - £50,000 (dependant on experience)Position OverviewCompany Benefits:Private Healthcare after 12 months serviceEmployee supported volunteeringEnhanced family leave provisionsPerkbox and Employee assistance ProgrammeCompany sick payEmployee recognition schemeGenerous employee referral schemeClearly defined Career path (and all the important support along the way)Access to state-of-the-art technologyGlobal presence and opportunities worldwideLong Service ProgrammeThe Production Manager is responsible for managing the production scope for a large-scale event. This position will monitor progress and performance against the project plan; identifying, resolving, escalating operational problems, and minimising delays. This position is responsible for the end-to-end execution of projects from event design and development through closing. The Production Manager will ensure successful and profitable execution of events by following Technical and Production Standards and supporting the implementation of processes and SOPs that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution with all parties.The Production Manager will report to the Director, Project Management or General Manager or Regional Operations Manager subject to function and/or region.Key Job ResponsibilitiesEvent Production ManagementPrepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners.Determine and secure the resources required to successfully complete each project.Drive Results - Maintain focus on client needs by attending client meetings, creating and maintaining organised show documentation and responding to client concerns and questions.Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project.Assist sales and operations teams to help determine equipment needs and technical solutions for the project.Assist with the creation of technical diagrams when required.Review all sales documents to confirm that the equipment and technical positions will meet the clients needs.Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention.Provide leadership for Technical teams on events.Ensure that all the necessary HSE documentations including but not limited to Risk Assessments and Method Statements are in place and communicated to the project delivery team prior to the execution of an event.Event ExecutionSee the Bigger Picture - Act as the production leader and onsite contact for the client throughout the event.Manage all phases of event technical execution from load-in through run of show to load-out.Assume ownership of inventory management throughout the event.Communicate the project plan and client expectations to event team.Manage onsite changes, including schedule, equipment or workforce modifications.Value People - Mentor and communicate with Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.Do the Right Thing - Ensure compliance with established Technical Standards and Production Standards.At all times, the Project Manager is expected to abide by all health and safety requirements to company and international standards and to ensure that all team members and subcontractors working onsite adhere to the same.Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly.Financial Management Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend.Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes.Assist with the completion of post-event client invoice. Work with operations management to ensure the prompt payment of all external vendorsEnsure compliance with Encore Policies and Procedures to minimise companys exposure to liability claims and property damage, theft and misappropriation.Administrative & TrainingComplete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider.Participate in the development of Project Management SOPs.Conduct review and analysis of proposed events as required.Disclaimer:The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.Job RequirementsBA/BS Degree or equivalent experience4+ years of technical experience in the Corporate Staging or Broadcast industry.Production Management experience preferred1+ year of Supervisory experience preferredStrong written and oral communication skillsStrong Technical BackgroundStrong Client relationship skillsFamiliarity with budgets and cost controlOperational logistics experienceWorks well under pressureAbility to manage multiple complex job functions within a fast-paced environmentMS Office experience requiredTechnical diagram knowledge / experience preferredAbility to travel up to 50% may be requiredCompetenciesOptimises Work ProcessesFinancial AcumenDetail OrientedProblem SolvingDrives Quality ResultsCommunicates EffectivelyPlans and AlignsHospitalityBuilds Effective TeamsDecision QualityResponsivenessManages ComplexityWork EnvironmentEvent VenueWork is performed in an event environment with, at times, moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple locations. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by the Encore Dress Code Policy based on an individual venue.OfficeWork is performed in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by the Encore Dess Code Policy based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.TPBN1_UKTJ

Vacancy Summary Job Title: Electrical Technical Manager (Lead) Job Type: Permanent Job Ref: #1415 Location: South East London - Zone 1 (Flexible working available) Start Date: ASAP Salary: c£100k-£120k basic plus competitive package inc car or allowance, mileage to site, pension, health, bonus etc. Company & Project: A Top 50 Main contractor is seeking to recruit a talented and experienced Electrical Technical Manager to lead technical and design excellence across the regional business, taking full ownership of the delivery and formal sign-off of all electrical engineering design documentation. Working across multiple projects, specialising in the early stages through pre-construction to project commencement, driving execution across RIBA Plan of Work and Design Framework for Building Services Stages 3 to 6. Our client has an enviable track record on projects c£50m+ and have delivered projects on a repeat basis in London and the South. Duties & Responsibilities: Here is a redacted, generalized version of the duties tailored for a job advertisement. Internal company frameworks, specific project titles, and company names (like "BYUK") have been removed or translated into standard industry terms to maintain anonymity. Key Responsibilities Serve as a core member of the specialised MEP strategy team, supporting senior directors in delivering design and technical engineering management strategies - specialising in Electrical. Provide direct line management, technical coaching, and mentoring to a team of Electrical engineers; offer guidance to external consultants, Project Managers, and Project Engineers. Act as the lead technical authority for allocated projects, with specific oversight of electrical engineering elements and technical authorisation of major packages, plant, and equipment. Manage external consultant appointments, monitor design progress, and lead granular design reviews to ensure compliance and quality. Act as the primary point of contact for clients, technical consultants, and digital engineering partners on assigned projects. Maintain technical ownership of all project risks and opportunities, driving value engineering and value management processes. Lead safety initiatives and ensure strict compliance with CDM regulations. Validate on-site installations and system operations against approved designs, providing technical troubleshooting and resolution support as required. Desirable Experience: 10years+ experience within a UK main contractor or major MEP subcontractor environment. In-depth knowledge of Electrical building services and the integration of multidisciplinary MEP packages. Proven ability to manage the front-end lifecycle, including tendering, design coordination, and BIM workflows. Previous Roles: Building Services Manager OR Electrical Manager OR M&E Design Manager OR Electrical Design Manager OR Project Director OR M&E Director OR M&E Project Manager. Qualifications & Skills: Relevant Electrical or Building Services qualification for example, HND or Degree or City & Guilds. Application Process: If you would like more information on this Electrical Technical Manager position or any other vacancy please email your current CV through to Jess Quinn; where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business

Regional Health and Safety Manager £55,000 - £63,000 + Bonus and Benefits London and Southeast Are you passionate about creating safe environments where people can thrive? Do you excel in a hands-on, operational safety role that makes a real difference? We are actively recruiting a Regional Health and Safety Manager to support a prominent residential accommodation provider within the education sector, ensuring health, safety, and fire safety compliance across multiple sites throughout London and the South East. This vital role involves working directly with site management teams to ensure properties are safe, compliant, and designed to protect the wellbeing of residents and staff. Key Responsibilities of the Regional Health and Safety Manager: Oversee the delivery of the annual health and safety plan across multiple sites, ensuring ongoing compliance. Conduct regular site inspections, risk assessments, and audits to identify opportunities for improvement. Develop, review, and implement policies, risk assessments, and mitigation actions to address emerging risks and incidents. Collaborate with operations and estates teams to embed a strong safety culture and effectively deliver staff training and risk assessments.The Successful Regional Health and Safety Manager Will Have: NEBOSH National General Certificate, with qualifications such as the NEBOSH Fire Safety Certificate and/or a Level 3 Certificate in Fire Risk Assessment being desirable. Proven experience within the property or residential sector, with multi-site experience essential. Experience conducting site audits, inspections, and investigations, with the confidence to engage stakeholders at all levels. Excellent communication and stakeholder engagement skills, with the ability to influence and build relationships at all levels.For more information on this opportunity or to discuss your next career move, please contact Alex Lee on (phone number removed) or Job Reference AL 4721. Irwin and Colton are a specialist Health, Safety and Environment recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Environment, Health and Safety advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)

Operations Director - Data Centres Location: London (International Travel Required) Salary: £80,000-£120,000 + Excellent Benefits About the Company Our client is a leading Building Services Contractor with an outstanding reputation for delivering high-quality mechanical and electrical solutions across the UK and internationally. Operating across the Data Centre, Commercial, Industrial and Mission Critical sectors, they are known for delivering technically complex projects safely, on time and to the highest standards. Due to continued growth and an expanding portfolio of Data Centre projects, they are looking to appoint an experienced Operations Director to provide strategic leadership across multiple live contracts and play a key role in the company's continued success. The Role Reporting directly to the senior leadership team, you will take overall responsibility for the operational delivery of multiple Data Centre projects, ensuring they are delivered safely, efficiently and profitably. You will lead project teams, develop key client relationships and drive operational excellence across the business. Key Responsibilities Lead the operational delivery of multiple Data Centre projects. Provide leadership, support and mentoring to Project Directors, Project Managers and site teams. Ensure projects are delivered safely, on programme, within budget and to the highest quality standards. Drive commercial performance and operational efficiency across all contracts. Build and maintain strong relationships with clients, consultants and supply chain partners. Oversee project planning, resource allocation and risk management. Promote a culture of Health & Safety, quality and continuous improvement. Support business growth and contribute to strategic planning. Be available to travel to UK and international project locations as required.About You Proven experience in an Operations Director, Operations Manager, Contracts Director or Regional Operations role within Building Services or M&E contracting. Strong background delivering large-scale Data Centre or Mission Critical projects. Commercially astute with experience managing multiple high-value contracts. Inspirational leader with excellent communication and stakeholder management skills. Able to work in a fast-paced, client-focused environment. Willing and able to travel internationally when required.What's on Offer Competitive salary of £80,000-£120,000, depending on experience. Attractive benefits package. Opportunity to join a market-leading Building Services Contractor. Work on some of the UK's and Europe's most prestigious Data Centre developments. Long-term career progression within a growing and ambitious organisation. Dynamic, collaborative and supportive working environment.If you're an experienced operational leader looking to take ownership of major Data Centre projects within a growing business, we'd love to hear from you. Diamond and the Danny Sullivan Group are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds and do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to ensuring our recruitment process is fair, accessible and inclusive for all. INDCER

Are you an experienced Operations Manager, Branch Manager, Senior Contracts Manager, Contracts Manager or Planned Works Manager with a background in social housing refurbishment, planned maintenance, retrofit, property services or construction maintenance ?This is an excellent opportunity to join a national property services, refurbishment and retrofit contractor delivering long-term, high-quality contracts across the UK.The business delivers projects across social housing, education, retail and hospitality properties , maintaining the same high standards whether working in London, the Valleys, the Scottish Borders, Yorkshire, Liverpool or the Southern Home Counties .This is a senior leadership role offering genuine ownership of a projects-focused refurbishment operation covering the Southern Home Counties .Whats in it for you?Competitive basic salaryCar allowanceFuel card for business and personal useBonus potential of up to 25%Senior leadership role with real regional ownershipOpportunity to join a national property services, refurbishment and retrofit contractorLong-term quality contracts across social housing, planned works, retrofit and property improvement projectsStrong mix of operational leadership, commercial performance, client management and team developmentOpportunity to lead and develop site, operational and commercial teamsStable national business with continued regional growthThe RoleAs Operations Manager , you will lead operational delivery across a projects-focused refurbishment operation covering the Southern Home Counties .You will be responsible for operational performance, commercial delivery, client relationships, health and safety, quality standards and team leadership across social housing refurbishment, planned works, retrofit, maintenance and property improvement projects .You will oversee multiple live projects, manage operational and commercial teams, support contract performance, maintain strong client relationships and help drive continued regional growth.Key ResponsibilitiesLead day-to-day operational performance across the branch / regionManage social housing refurbishment, planned works, retrofit and property maintenance projectsOversee contract delivery across multiple live sitesManage Contracts Managers, Site Managers, Supervisors, commercial staff, administrators and subcontractorsBuild strong relationships with clients, residents, consultants and supply chain partnersMonitor budgets, margins, cost control, variations, valuations and contract performanceEnsure projects are delivered safely, on time, commercially and to a high standardSupport mobilisation, tendering, contract reviews and business development activityDrive continuous improvement across delivery, customer service and commercial performanceDevelop and support operational teams to build a strong, capable and high-performing functionMaintain high standards of health and safety, quality, reporting and governanceAbout YouYou will ideally have experience as an Operations Manager, Branch Manager, Senior Contracts Manager, Contracts Manager, Planned Works Manager, Projects Manager or similar within social housing, planned maintenance, refurbishment, retrofit, property services or construction maintenance .You will have a strong background in one or more of the following areas:Social housing refurbishmentPlanned maintenancePlanned worksKitchens and bathroomsVoidsOccupied property worksRetrofit and decarbonisationExternal refurbishmentPainting and decorating contractsProperty maintenanceWhole-house refurbishmentLocal authority contractsHousing association frameworksPublic sector contractsMulti-site project deliveryYou will be a commercially aware and hands-on operational leader who can take ownership of regional performance, lead teams effectively, manage client relationships and ensure projects are delivered safely, professionally and profitably.Skills and Experience RequiredStrong operational leadership experienceExperience managing site teams, supervisors, subcontractors and contract managersGood commercial understanding, including budgets, margins, cost control, valuations and variationsExperience working with occupied properties, local authority contracts, public sector frameworks or housing association clientsStrong client-facing and relationship-building skillsGood knowledge of health and safety, quality standards and site management processesExperience managing multiple projects, contracts or workstreams at the same timeStrong planning, organisation, reporting and decision-making skillsFull UK driving licenceHighly Relevant Job TitlesThis role may suit candidates currently working as a Branch Manager, Operations Manager, Senior Contracts Manager, Contracts Manager, Planned Works Manager, Refurbishment Contracts Manager, Projects Manager, Regional Operations Manager or Senior Project Manager .Apply NowThis is a rare opportunity for an experienced Operations Manager, Branch Manager or Senior Contracts Manager to take ownership of a regional social housing refurbishment operation within a respected national property services and retrofit business.Apply today for immediate consideration.TPBN1_UKTJ

Regulatory Manager CONTRACTOR (Food / Packaging) EMEA c£500-£700 ltd/ dayABJ6717Remote: Occasional onsite visits6-9 months initiallyAs an experienced regulatory manager working with the Head of Materials Compliance, you will support the delivery of the organisations EMEA regulatory strategy and mitigation of regional legal and compliance risks in the food manufacturing and packaging sectorThe Regulatory Affairs Manager leads the application of regulatory requirements across a packaging-focused business, ensuring products consistently meet stringent Food Contact, Chemical, and Environmental safety standards.As an experienced Regulatory Manager, you will act as a technical lead, partnering with Sales, Operations, and R&D to translate complex regulatory changes (including REACH and PPWR) into practical business guidance.As Regulatory Affairs Manager with experience in food packaging you will monitor evolving regulatory landscapes, engages with industry bodies, and ensures compliance documentation is accurate, robust, and aligned with customer and legal requirements.Key ResponsibilitiesCustomer Strategy & Brand ProtectionLead regulatory response strategy for key global customersAuthor and review Declarations of Compliance (DoCs) and technical position papersAct as technical authority in customer meetings on regulatory and compliance mattersTranslate complex regulatory requirements into clear, practical business guidanceSupplier Governance & AuditApprove raw materials used in packaging applications (e.g., coatings, inks, compounds)Support supplier qualification and regulatory approval processesParticipate in supplier audits and coordinate third-party testing where requiredEnsure transparency of material data and manage supplier regulatory documentationRegulatory Intelligence & Industry EngagementMonitor regulatory developments across EMEA (REACH, CLP, PPWR, Food Contact)Represent the business in relevant trade associations and industry groupsProvide regulatory impact assessments and executive summaries to senior leadershipSupport proactive mitigation of emerging regulatory risksFunctional Support & LeadershipProvide technical guidance to a small teamMaintain regulatory documentation systems and ensure consistency of dataQualifications / ExperienceDegree in Chemistry, Chemical Engineering, Food Science or related disciplineStrong knowledge of EU Food Contact legislation (e.g. Framework Regulation (EC) 1935/2004)Working knowledge of REACH, CLP, and packaging regulations (including PPWR)Experience producing Declarations of Compliance and regulatory documentationAbility to interpret legislation and translate into business impactStrong communication skills with internal and external stakeholdersExperience working in packaging, materials, chemicals, or manufacturing environmentsDesirableSupplier audit experience (Lead Auditor certification advantageous)Experience with regulatory databases (e.g. SharePoint, SAP systems)Exposure to circular economy or sustainability-driven packaging regulationAbility to travel as required with the role on occasion (European)Salary dependent on experienceTo Apply: Please contact Alison Basson, job ref ABJ6717 on 07814547440 or preferably apply toTPBN1_UKTJ

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. • Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries., • Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance., • Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable., • Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators., • Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru., • Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management., • Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support., • Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap., • Progressive experience in technical support engineering or a related customer-facing technical discipline., • Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure., • Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones., • A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment., • Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows., • Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously., • Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools., • Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

If you know all there is to know about asset finance and are impeccable in every area of sales, we want to hear from you! Offered as a remote position, this Regional Account Manager position sits within one of the most successful companies in its sector and offers a commission structure that would be difficult to find elsewhere. What’s in it for you? • Work hours: Monday to Friday, 9am to 5:30pm, • Salary: £36,000 plus uncapped commission from £5000 per month OR £41,000 plus uncapped commission from £7500 per month, • £550 car allowance pcm, • Phone and Lapton, • Uncapped commission, • Remote working, with the first week in the office and one day a month at the office, • Dealth in service insurance, • 20 days holiday plus bank holidays, • Christmas shutdown, • Birthday off, • Holiday buy back scheme, • Wellbeing support, • Voluntary days, • Regular incentives and recognition Regional Account Manager Responsibilities: • Identify and pursue new business opportunities, expanding market presence and business growth, • Drive the growth and development of vendor accounts, turning opportunities into income and leading its overall success, • Create and implement effective business and sales strategies, aiming to increase revenue from new and existing accounts, • Lead account planning initiatives to deepen client relationships, unlock new revenue streams, and increase revenue, • Boost brand visibility by attending specialist events and undertaking professional networking, • Represent the company, its vision and values with clients, partners, and colleagues, • Partner with teams across the group to drive cross-selling opportunities, • Support seamless operations by collaborating and building strong internal relationships with key teams, including marketing, finance, underwriting and executive leadership, • Ensure all lending, credit and compliance standards are met, and all activity adheres to lending and regulatory processes Regional Account Manager Skills and Experience: • Possesses significant asset sales experience, which must have been gained in vendor finance or a commercial finance environment, • Demonstrable sales and business acquisition skills, who can deliver growth from existing and new accounts, • Shows well-developed sales and networking skills, is confident liaising at all levels and can build rapport with ease, • Hungry to succeed and loves the chase, is the type to continually hunt new opportunities and follow up with the aim of converting, • Focused on targets and objectives, has a proven track record of hitting KPIs, • Entrepreneurial with a commercial mindset and desire to continually go above and beyond, • Professional and proactive, who brings a positive, 'can-do' attitude to work and plenty of enthusiasm

ABOUT GENERATION: At _, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 150,000+ graduates and 23,000+ employers across 50 professions and 17 countries. When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have a 78% job placement rate, rising to 88% within six months. Of our employed graduates, 79% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1.9 billion in wages. Generation graduates typically have a secondary school background, 52% are female, 28% have dependents, and the majority identify with underrepresented communities in their country. Position Overview: Generation is in the midst of a period of growth and innovation, with plans over the next 18 months to dramatically increase the number of people we serve, deepen our existing partnerships around the world, and expand and enhance the global tools, curriculum, and offerings that help drive our mission forward. To meet this moment, we are expanding our team with a number of exciting global and regional opportunities. We are seeking a highly organized, proactive, and detail-oriented Project & Operations Manager to join our team. This person will serve as the operational backbone of several high-impact, strategic projects, helping to translate leadership's vision into structured, actionable plans while ensuring smooth day-to-day execution across a dynamic portfolio of work. This is a critical support role for a team managing multiple stakeholders, teammates, contractors, and funders simultaneously. This is a Fixed-Term, remote role in which we plan to interview from mid-late May with a target start date in June, 2026. Location: This role is remote, with preference given to candidates based in any of our current Generation global affiliate countries. Working hours must overlap with EST by 4 hours. Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds. Key Accountabilities & Responsibilities: Project Management • Lead project management across multiple concurrent initiatives with numerous moving parts, stakeholders, and contractors, • Translate leadership's vision and priorities into clear action steps, timelines, and workplans, • Monitor project progress and flag risks, blockers, or delays proactively, • Support monitoring and evaluation efforts, tracking key milestones and outcomes, • Facilitate ideation sessions and contribute solutions related to project and operational challenges Communications & Reporting • Create communications assets to share updates and progress with internal and external audiences, • Develop polished decks, reports, and briefing materials for funders and stakeholders, • Draft and maintain project documentation, including process guides, SOPs, and workflow summaries Operations & Coordination • Work closely with the Team Coordinator to manage vendor relationships, including contracts, procurement memos, and timesheet tracking, • Coordinate schedules and meetings with team members, contractors, and external partners, • Document processes being defined through ongoing projects and translate them into accessible, actionable steps for team members, • Provide general operational support to reduce workload on leadership and the broader team Required Experience And Skills: • 3–5+ years of experience in project management, operations, or a related field, • Strong organizational and multitasking skills with excellent attention to detail, • Strong communication skills, both written and spoken; Fluency in English required, • Experience managing multiple stakeholders and contractors simultaneously, • Proficiency in creating professional presentations, reports, and written communications, • Familiarity with and enthusiasm for applying generative AI and other forms of AI, process automation and digital innovation to a variety of contexts, • Familiarity with vendor management, procurement processes, and contract coordination, • Comfortable working in a fast-paced, evolving environment with ambiguous timelines, • Strong written and verbal communication skills, • Fluency in English required, • Fluency in additional languages beyond English (Spanish, French, Italian, Portuguese, Cantonese, Hindi, Tamil or Thai preferred), • Experience with project management tools (e.g., Asana, Monday.com, Notion, or similar) Preferred Experience: • Fluency in additional languages beyond English (Spanish, French, Italian, Portuguese, Cantonese, Hindi, Tamil or Thai preferred), • Experience managing projects using the Agile methodology/continuous delivery approach, • Experience working in remote environments across multiple time zones Mindsets • Excited by the idea of working in a fast-moving global environment, • Proactive collaborator, willing to propose solutions and ideas to challenges based on expertise, debate their merits, and make final recommendations for curriculum design, • Innovative and bold, willing to try new things and able to build consensus around innovations, • Self-reflective and open to receiving and giving frequent feedback, • A self-starter who can thrive in a remote work environment *Please apply with your English resume, thank you*

Regional Sales Manager** Field based role office covering Scotland Competitive Salary & Benefits, plus Company Car & Bonus At Marshalls Bricks and Masonry, we have over 100+ years of expertise in designing and manufacturing bricks, walling and masonry. We’re a major supplier to the construction industry of 120 million great quality bricks a year! Since the millennium, with the investment in new manufacturing facilities and techniques, our concrete bricks have evolved beyond recognition to now become a real alternative to traditional clay bricks, and are more environmentally friendly. We're part of the Marshalls Group, a Superbrand since 2010 and a successful FTSE 250. Internally this role is known as a Commercial Manager within our House Builder Team So, what's the mission? We're looking for a Regional Sales Manager to join the House Builder Team. This is a Sales role (no direct reports), you will have responsibility for identifying sales opportunities and nurturing relationships. You'll develop your own effective Business Plan to achieve sales budgets, taking responsibility for improving the efficiency of our sales processes and the monitoring, reporting, and achievement of KPI’s. In addition, you'll support our pricing structure. The job will include attending regular meetings across your region and preparing monthly, quarterly, and yearly forecasts to support planning. Reporting directly to the Trading Director, this is a high-impact role with responsibility for driving growth and profitability across some of our most important customer relationships. As Regional Sales Manager, you will be at the forefront of managing and expanding partnerships with key Housebuilder customers and stakeholders. This is a results-driven, commercially focused position where your expertise in developing and managing trading agreements will be crucial to maximising outcomes that align with our wider business objectives. You will also represent the business at customer events and reviews, strengthening long-term partnerships and ensuring our presence is both valued and influential. At the same time, you’ll play an active role in shaping the wider sales strategy, helping to define initiatives that deliver sustainable growth and secure the company’s success for the future. This role carries the responsibility to maintain and grow, in line with ambitious business and budget expectations, sales of external bricks and masonry products for the division. This is a very productive area that has shown excellent growth in the previous five years, and this momentum needs to be carried forward with ambitious growth targets going forward What are the mission-critical skills? • Strong experience within the Housebuilder & construction sector, with an existing network of industry contacts., • Experience in the Bricks & Masonry market (or wider construction industry) highly desirable, • Proven track record of exceeding sales targets and driving profitability, • Strong relationship-building and stakeholder management skills., • Expertise in negotiating and contract management skills with the ability to secure favourable trading agreements., • Commercially astute with strong financial and data analysis skills., • Excellent communication & presentation skills, problem-solving abilities. You will be Confident and persuasive with both internal and external stakeholders., • Ability to quickly learn new ranges and understand bricks & masonry routes to market., • Full driving licence required. What's in it for you? This is an incredibly exciting opportunity to play a key role in transforming the housebuilding sector. At Marshalls Bricks & Masonry, we’re leading the way by offering innovative concrete bricks as a sustainable, reliable alternative to traditional clay. As part of our Housebuilder Team, you’ll be at the heart of this shift, helping us grow market share, strengthen partnerships, and position Marshalls as the go-to supplier for the future of housebuilding. Benefits _Join us and let's create a future where your skills and ambitions can flourish. Benefits include: • Bonus, • Company Car, • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays) (35 days in Scotland), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% employer-matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls, please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! #INDHP

Area Sales Manager Based: Your Home Office Patch: GU PO RG SO SP- You can be based anywhere on patch Company Cash Car Allowance and Sales Bonus Included At , we’re raising the roof in the UK roofing industry! Marley is at the forefront of pitched roof systems, leading the industry in sustainability and innovation. With over a century of know-how under our belt, we're the trusted partners for architects, contractors, and roofing professionals. We’ve now joined forces with the UK’s leading manufacturer of hard landscaping and building products – bringing two strong heritages together! Proudly, we have an unrivalled offering of products and a passionate sales force. It’s within this successful team at Marley, that we are recruiting for an Area Sales Manager. There is huge potential for you to make your mark on this patch, develop existing relationships and create more! So, what’s the role? With training and support, you’ll have full autonomy to sell solutions, add value and utilise our innovative products, all under our trusted brand. Ensuring existing relationships are nurtured, you’ll need to balance the development of new and critical business opportunities across a wide range of customers. With your passion for sales and experience with specification you’ll be able to run the patch almost like your own business and develop profitable relationships. The first step will be to proactively identify, influence, and deliver a strong pipeline of projects with specifiers and contractors. Once specification opportunities have been established you’ll negotiate, develop, and implement specific business plans to achieve regional sales targets. You’ll be responsible for the promotion of early pre-tender engagement, and you’ll prepare and present project related value propositions and solutions. The job will include attending regular meetings across your region, and the preparation of monthly, quarterly, and yearly forecasts to support with planning. We’re ready for you to challenge our expectations, showcase your entrepreneurial skills and really create a space for yourself where you can improve on what’s already in place! What will you need to bring with you? Previous success has shown we need a commercial thinker who has a flair for sales. You don’t need to have done the exact same job, but you do need to show us your ambition and passion within sales. Other skills to bring include; • A passion for your customers, ensuring they are at the heart of all you do, • Excellent interpersonal skills, • The ability to achieve targets through planning, analysis, strategic implementation, and commercial acumen, • Excellent organisational skills, • The ability to support, influence, and enthuse, • Energy, with a clear ambition to progress and a passion for learning, • Experience in external sales, • Exposure to Specification or Technical Sales would be a bonus, • Experience using Excel, Word, and Powerpoint, to develop value-added presentations, • In this regional role, you’ll need to live on patch, have a UK driving license and be willing to travel within the patch covering; GU PO RG SO SP and own your own car (Car allowance and Expenses are part of your package) So, what’s in it for you? Working from your home office, you’ll have autonomy to grow your business and career. Additional benefits include; • 26 Holidays + bank holidays, • Cash Car Allowance, • BUPA Single Cover, • Sales Bonus, • Pension - 9% total contribution (can be increased), • 36.5 hours, Monday – Friday, • Cycle-to-work scheme, • Employee Discount programme, • Refer a friend scheme, • EAP programme – Financial, Physical and Mental Wellbeing support, • Career progression, training and development within the wider Marshalls Group More about Marley and Marshalls Group Our operations are organised into three distinct divisions: Marshalls Landscape Products, Marshalls Building Products, and Marley Roofing Products. At Marley Roofing Products, we are recognised as leaders in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls plc is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! Agencies: We’ve got this one, thanks #INDHP

Regional Sales Manager – North Scotland £Competitive, Bonuses, Company Car or car allowance + Great Benefits Here at Brakes we’ve got ambitious growth plans so if you want to be a part shaping the future of our Independent business, leading a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Regional Sales Manager for North Scotland. Leading & inspiring a Regional Field Sales Team, you’ll support them to achieve & exceed sales, profit and margin targets, retain our customers and win new ones, whilst taking a pro-active role in devising, reviewing & revising the overall Regional Business Plan Key Accountabilities • Develop, implement & own the geographical region business plan & budget to release profitable growth potential, increase customer experience & deliver regional sales budget, • Lead, direct, coach & motivate x6 direct reports of Area Sales Managers to deliver sales & high team performance, • Proactively partner and own the relationship with the relevant Operations Manager and Depot, holding regular, planned weekly calls & periodic profitability meetings with the Depot team to achieve shared KPIs, • Create a customer first culture throughout the team, understanding key customer businesses & their needs to continually improve the customer experience whilst also managing expectations, retaining, securing & growing business, • Continual proactive issue resolution with Operations to enhance the customer first experience, minimise disruption & develop tactics to identify opportunities to release growth opportunities, • Lead the new Business Agenda for the Region via Business Development Managers & Area Sales Managers in order to achieve new business targets, • Ensure talent management & engagement throughout the region, • Meet with customers where required to retain, secure & grow business, • Partner with internal stakeholders & team to establish win-win solutions for the customer & business Highly commercial, you’ll have previous experience of leading a team of Field Sales Professionals, driving growth and results, through both new and existing business, ideally in the foodservice industry. It goes without saying that you put the customer at the heart of everything you do, fostering a culture of continuous improvement across people, process, strategy and delivery models building long lasting and highly effective working relationships with internal stakeholders to create an environment of trust, support and collaboration. You’ll also need to be proficient with technology to improve the customer and optimise performance (Experience of salesforce while not essential, would be advantageous). In return we offer a competitive base salary along with excellent bonus potential, a home based contract, company car, additional holiday purchase options to top up your annual leave and award winning products at virtually cost price. In addition, you’ll have the opportunity to further enhance your skills through our industry leading Learning & Development programmes and progress into a vast range of commercial roles to really develop your career. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Regional Sales Manager - Global Logistics Remote (UK-based) | £80,000 - £100,000 + Commission Are you a driven sales leader with a passion for international logistics? Do you have expertise in Air & Ocean Freight and the ambition to spearhead revenue growth for a global powerhouse? This is your opportunity to join a market-leading logistics provider with an unrivalled global network. We're looking for a Senior Sales Manager to drive business growth, win high-value accounts, and shape the future of their international freight operations. What's in it for you? • High-Earning Potential - £80K-£100K base + uncapped commission, • Remote Flexibility - Work from anywhere in the UK, • Global Reach - Partner with major international clients and expand market share, • Career Growth - Be part of a forward-thinking business investing in its people and future Key Responsibilities • Leading sales strategy for Air & Ocean Freight services working across a variety of verticals, • Developing new business opportunities with key global clients, • Building long-term partnerships and negotiating high-value deals, • Utilise the business' focus on cutting-edge IT & technology solutions, • Working collaboratively with internal teams to deliver first-class logistics solutions Key Skills and Requirements • Proven track record in Air & Ocean Freight sales (essential), • Strong business development & key account management skills, • Ability to work autonomously and drive results in a remote setting, • A network of industry contacts and a passion for logistics Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com

ABOUT US Since launching in 2014 with the creation of the first shelf-stable cold brew, Minor Figures has focused on creating innovative, plant-based products for a more delicious future. Our signature Barista Oat range can be found on the bar at over 10,000 independent coffee shops around the world, and our full line-up of products is available in thousands of stores across four continents. Minor Figures has been B Corp Certified since 2022. We are growing rapidly and have ambitious plans to expand our reach across grocery and wholesale, as well as independent retail channels. We are looking for curious, commercially sharp individuals who can build relationships, drive growth and help us take Minor Figures to the next level in grocery and wholesale. If you are passionate about food and drink, and ready to make an impact, we would love to hear from you. ABOUT THE ROLE As our grocery and wholesale National Account Manager, you will take ownership of our wholesale and grocery channel across the UK, managing existing relationships and unlocking new opportunities to drive growth. You will work with national and regional wholesalers, delivered wholesale groups, and buying groups to grow sales and distribution across the independent retail and foodservice landscape. You will work closely with our Sales, Marketing and Operations teams to build strong joint business plans, deliver account targets and activate campaigns that resonate with our customers. This is a high-impact role for someone who loves working with a wide range of partners and thrives on developing lasting relationships. WHAT YOU’LL BE RESPONSIBLE FOR Although no two days will be the same, your main responsibilities will include: • Own and manage the P&L for all wholesale & grocery accounts in the UK., • Build and manage relationships with key wholesale & grocery customers, including national and regional grocery & wholesalers, delivered wholesalers and buying groups., • Deliver distribution gains and maximise opportunities for NPD listings and core range expansion., • Develop and execute joint business plans with key grocery & wholesale partners., • Lead promotional planning and activation, including price promotions, incentives and marketing campaigns., • Track and analyse account performance, providing regular insight and recommendations to optimise results., • Identify and open new grocery & wholesale customers to expand Minor Figures’ distribution footprint., • Collaborate with internal teams on demand planning, forecasting, marketing, operations and supply chain., • Represent Minor Figures at key trade shows, events and customer meetings. ABOUT YOUR TEAM You will report to the Head of Grocery UK & Ireland and work alongside colleagues in Grocery, E-commerce, Operations and Marketing. You will also liaise with our International Sales team to align strategies where relevant. Our team works flexibly and remotely but stays closely connected. We are passionate about coffee, sustainability and making plant-based products that stand out in the market. You will be encouraged to take ownership of your accounts and make your mark. ABOUT YOU We are looking for a commercially minded relationship-builder with a passion for wholesale & grocery and independent retail. Ideally, you will have: • Proven experience in grocery & wholesale account management, national accounts or a similar commercial role within the food and drink sector., • Strong understanding of the UK wholesale & grocery landscape, including delivered wholesale, cash & carry, and buying groups., • A track record of growing distribution and delivering sales targets., • Strong negotiation and relationship-building skills., • Good commercial acumen with experience managing P&Ls, trade investment and pricing., • Excellent organisational and project management skills., • Analytical skills to interpret sales data and market trends., • A proactive, self-starting attitude with a collaborative approach to teamwork., • Confidence to manage multiple priorities and work independently. WHAT’S IN IT FOR YOU We know a great job is about more than salary. You will benefit from: • 25 days of annual leave plus bank holidays (with up to 5 days carryover), • One additional day off to protest, volunteer or attend a demonstration, • Health insurance through EquipsMe, • Calm app membership for you and your family, • Enhanced parental leave policy, • Pension scheme (NEST), • Option to invest in Minor Figures shares, • 30% staff discount, • Vegan lunch and snacks when in the office, • Cycle to work scheme YOUR COMMITMENT This is a UK-based role with flexible working. Some travel will be required for customer meetings, trade shows and team events. Core working hours are 9.00am to 5.30pm, with flexibility based on business needs. OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION At Minor Figures, everyone is welcome. We are committed to creating an inclusive and diverse workplace where everyone can thrive. We hire based on talent and contribution, and we celebrate individuality and difference. WHAT’S NEXT If this sounds like the role for you, send us your CV and a cover letter telling us why you are excited about working with Minor Figures and what you can bring to this role. We would love to hear your story and what makes you a great fit. FOR RECRUITMENT AGENCIES: We value the impact & work recruitment agencies have & do. We have people that have worked within & relied heavily on the support of agencies in their career. That said however, we’d really appreciate it if we didn’t receive any unsolicited or out of the blue applications.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .