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Trabajos political communication en Reino Unido

  • Host Door Person
    Host Door Person
    hace 22 horas
    Jornada completa
    St. James's, Westminster

    Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Host Door Person, you are the first and last impression of the restaurant — a key figure in setting the tone for every guest’s experience. Positioned at the entrance, you will deliver a warm, confident, and polished welcome while maintaining organisation and flow at the door. This role combines the presence and awareness of a traditional doorman with the engagement and guest focus of a host. You will actively greet and engage guests on arrival, manage queues calmly during busy service periods, and ensure the entrance remains inviting, organised, and reflective of the restaurant’s standards. Working closely with the reception and front-of-house teams, you will help coordinate reservations, walk-ins, and wait times to create a seamless and positive arrival experience. Key responsibilities: • Welcome all guests with warmth, professionalism, and genuine hospitality, setting the tone for their dining experience., • Manage guest flow at the entrance, maintaining calm and organised queues during peak service times., • Engage confidently with guests, confirming reservations and directing them appropriately to the host stand or waiting area., • Communicate clearly with the reception team regarding bookings, walk-ins, wait times, and table readiness., • Maintain a visible and reassuring presence at the door at all times., • Ensure the entrance area remains clean, orderly, and aligned with the restaurant’s brand and ambience., • Handle guest queries or concerns politely and efficiently, escalating when necessary., • Monitor capacity levels and support the team in managing busy services professionally., • Assist with departures, thanking guests warmly and inviting them to return. About you: • Previous experience in a high-quality restaurant or hospitality environment in a guest-facing role., • Naturally polite, engaging, and confident when interacting with guests., • Excellent communication and interpersonal skills., • Calm and composed under pressure, with the ability to manage queues while maintaining a welcoming atmosphere., • Impeccable personal presentation aligned with premium hospitality standards., • Observant, proactive, and attentive to detail., • A supportive team player who works closely with reception and front-of-house colleagues., • Passionate about delivering an exceptional first impression and creating a positive dining experience from the moment guests arrive. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

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  • Removals Porter - Professional Packer (UTR REQUIRED)
    Removals Porter - Professional Packer (UTR REQUIRED)
    hace 24 días
    £13.33–£15.55 por hora
    Jornada completa
    London

    We are seeking reliable, hardworking, and experienced Removals Porters and Professional Packers to join our removals and storage team for an immediate start. Operating across all areas of London, we carry out residential and commercial collections, deliveries, and storage jobs. This is a self-employed position, requiring applicants to have a valid UTR number and the ability to invoice weekly. The role involves: • Carefully packing customers’ belongings, • Loading and unloading vehicles, • Moving furniture and boxes, • Accurately recording items using a dedicated mobile app This physically active and customer-facing role is ideal for team players who take pride in their work and understand the importance of handling customers’ belongings with care. Key Responsibilities: • Safely load and unload furniture, boxes, and other household or commercial items., • Professionally pack and protect customers’ belongings for transport and storage., • Wrap furniture using suitable protective materials., • Carry items safely between properties, removal vehicles, and storage facilities., • Assist with dismantling and reassembling furniture where required., • Organise items efficiently inside vehicles and storage areas., • Use the mobile app to scan, photograph, and record customer assets., • Take clear and accurate photographs of items during collections and deliveries., • Check items against inventories and job instructions., • Accurately update item details, status, and location within the app., • Report any existing damage, missing items, or concerns to the team leader., • Maintain a polite and professional manner when dealing with customers., • Keep removal vehicles, equipment, and working areas clean and organised., • Follow manual handling, health and safety, and company procedures., • Work closely with drivers, team leaders, and other porters to complete jobs efficiently and on time. Requirements: • A valid UTR number is essential., • Must be registered as self-employed and able to provide weekly invoices., • Available for an immediate start., • Previous removals, professional packing, delivery, warehouse, or manual-handling experience is preferred; professional packing experience is an advantage., • Comfortable using a smartphone and mobile applications., • Able to take clear photographs and accurately record information., • Physically fit and comfortable lifting and carrying heavy or bulky items., • Reliable, punctual, and able to follow instructions., • Careful and respectful when handling customers’ belongings., • Able to work efficiently in a fast-paced environment., • Good communication and teamwork skills., • Flexible regarding working hours and job locations., • Willing and able to work across all areas of London., • A positive and professional attitude. Full training will be provided on our mobile app, professional packing techniques, and company procedures. What We Offer: • Immediate start., • Regular work across London., • Weekly invoicing., • A varied role involving residential and commercial removals and storage jobs., • Training in professional packing, removals, storage procedures, and use of our mobile app., • Opportunities to develop and take on additional responsibilities., • A supportive and professional team environment. The pay is £120.00-£140.00 per day.

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  • Bar Staff
    Bar Staff
    hace 28 días
    £12.71–£13 por hora
    Jornada completa
    London

    About the Role At Whelans Pubs, we’re looking for friendly, energetic and reliable Bar Staff to join our team. You’ll play a key role in creating a welcoming atmosphere, delivering exceptional customer service and ensuring every guest enjoys a fantastic experience. Whether you’re serving the perfect pint, preparing cocktails or helping keep the venue looking its best, you’ll be part of a team that prides itself on delivering great hospitality every day. Key Responsibilities Customer Service Deliver a warm, friendly and professional welcome to every guest. Provide exceptional customer service throughout every shift. Build positive relationships with regular customers. Resolve customer queries and complaints politely and professionally. Create a fun, safe and enjoyable atmosphere. Bar Service Prepare and serve alcoholic and non-alcoholic drinks to company standards. Pour and present draught products correctly. Prepare cocktails, spirits and hot beverages where applicable. Operate tills accurately and process cash and card payments. Maintain speed and accuracy during busy trading periods. Standards Keep the bar, customer areas and back-of-house clean and tidy. Restock fridges, glassware and bar products throughout the shift. Complete opening and closing duties. Maintain high standards of personal presentation and hygiene. Ensure all equipment is clean, safe and ready for service. Compliance Follow all licensing laws and company policies. Operate Challenge 25 confidently and consistently. Request valid ID where required. Serve alcohol responsibly. Report any incidents, hazards or suspicious behaviour immediately. Follow all Health & Safety and Food Safety procedures. Teamwork Support colleagues during busy periods. Assist with deliveries and stock replenishment. Help create a positive and supportive team environment. Be flexible and willing to work across different areas of the business when needed. What We’re Looking For Essential Positive attitude with a passion for hospitality. Excellent communication and interpersonal skills. Friendly, approachable and reliable. Ability to work well under pressure. Strong teamwork skills. Flexible availability, including evenings, weekends and bank holidays. Honest, trustworthy and dependable. Desirable Previous bar or hospitality experience. Cocktail knowledge. Cash handling experience. Cellar knowledge. Food service experience. Full training will be provided for the right candidates. Key Responsibilities During Every Shift Deliver outstanding customer service. Maintain excellent product quality. Keep all work areas clean and organised. Follow Challenge 25 procedures. Ensure responsible alcohol service. Support your teammates. Help achieve sales targets through positive guest engagement. Represent the Whelans Pubs brand with pride. What We Offer Competitive hourly pay Flexible working hours Full training and development Career progression opportunities Staff discounts Company pension (where eligible) Employee recognition programmes Friendly and supportive working environment Our Values Everything we do is guided by our core values: People – We care about our guests and our teams. Standards – We take pride in delivering quality, cleanliness and consistency. Fun – We create memorable experiences and enjoy what we do. The Ideal Candidate You’ll have a positive attitude, enjoy working with people and thrive in a busy pub environment. You’ll be reliable, hardworking and committed to delivering excellent service with a smile. Experience is welcomed but not essential—we’re looking for people with the right attitude who want to learn, develop and be part of a great team at Whelans Pubs.

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  • Building Porter/ Building Caretaker
    Building Porter/ Building Caretaker
    hace 30 días
    £13.25 por hora
    Jornada parcial
    London

    Raglan International is a well-established and highly regarded property management company, known for delivering professional, reliable, and high-quality services across England. We take pride in maintaining our properties to an excellent standard and work closely with residents, contractors, landlords, and directors to ensure each building is safe, well-presented, and managed with care and attention to detail. We are currently looking for a Part-Time Porter/Building Caretaker to support the day-to-day operations of a residential building in Kensington. This is a key role in ensuring that the building remains clean, safe, secure, and well-presented at all times for residents and visitors. We are looking for someone who is reliable, punctual, proactive, and trustworthy, with a strong work ethic, good attention to detail, and the ability to work independently with minimal supervision. Good communication skills and a friendly, approachable attitude are essential. Main duties include: • Carrying out regular inspections of all communal areas, including entrances, hallways, stairwells, lifts, bin stores, and external areas, to ensure they are clean, safe, and in good condition., • Maintaining a high standard of cleanliness and presentation throughout the building, including light cleaning duties where required., • Monitoring the building's condition and promptly reporting any maintenance issues, repairs, damage, leaks, or health and safety concerns to the property management team., • Ensuring fire exits, corridors, and communal walkways are kept clear at all times and comply with safety regulations., • Managing refuse and recycling areas, including moving bins for collection, keeping bin stores tidy, and ensuring waste is disposed of correctly., • Providing access to contractors and supervising works where necessary to ensure they are carried out safely and efficiently., • Assisting with deliveries and ensuring parcels are handled appropriately where required., • Acting as a point of contact for residents, responding to queries in a polite, professional, and helpful manner., • Promptly reporting any incidents, security concerns, or unusual activity to management., • Supporting the building's overall upkeep, safety, and smooth operation on a daily basis. This role would suit someone who takes pride in their work and enjoys maintaining a clean, safe, and well-managed residential environment. Checks: CRB check required before starting

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  • Door Supervisor
    Door Supervisor
    hace 1 mes
    £12.27–£15 por hora
    Jornada completa
    London

    Audivise Services Limited is currently looking for professional, reliable, and well-presented SIA Licensed Door Supervisors to join our growing security team in the London area. We are seeking confident individuals who can provide a strong security presence while delivering excellent customer service to clients, visitors, and members of the public. The ideal candidate will be punctual, responsible, calm under pressure, and able to follow site procedures professionally. Job Type: Full-time / Part-time / Permanent / Flexible shifts Location: London Salary: Competitive hourly rate Licence Required: Valid SIA Door Supervisor Licence Experience Required: Minimum 6 months’ relevant experience preferred Job Description: As a Door Supervisor, you will be responsible for maintaining safety and security at assigned venues or client sites. You will support smooth daily operations by managing entry control, checking visitors, monitoring behaviour, responding to incidents, and providing professional customer support. You must be able to represent the company in a polite, professional, and confident manner at all times. Main Duties: • Maintain a professional security presence on site, • Manage access control and visitor entry, • Screen individuals for entry suitability, • Carry out searches where required, • Support queue management and crowd control, • Respond calmly and efficiently to incidents, • Assist clients, customers, visitors, and colleagues, • Report incidents and follow site procedures, • Help maintain a safe and secure environment, • Deliver excellent customer service at all times Requirements: • Valid SIA Door Supervisor Licence, • Minimum 6 months’ experience in security, door supervision, events, retail security, or a customer-facing role, • Right to work in the UK, • Good communication skills, • Professional appearance and attitude, • Reliable, punctual, and self-motivated, • Confident dealing with members of the public, • Ability to work independently and as part of a team, • Customer service experience preferred What We Offer: • Full-time and part-time opportunities, • Flexible shifts, • Supportive management team, • Ongoing training and development, • Career progression opportunities, • Opportunity to work across different sites and venues in London How to Apply: To complete your application, please visit the official Audivise Services Limited website and go to the Careers section. Select SIA Security and choose Door Supervision as the role. Only suitable candidates will be contacted.

    Sin experiencia
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  • Sales Associate
    Sales Associate
    hace 1 mes
    £28000–£32000 anual
    Jornada completa
    London

    Olu Olu Foods is one of the leading Afro-Caribbean food brands in the UK. We are looking for a sales associate that will be responsible for selling our products while providing excellent customer service. Training for this role will take place on-the-job. Sales Associate Duties 1. Greet customers in a friendly and polite manner, 2. Assist customers with requests in the office and on the phone., 3. Demonstrate knowledge of products and services to customers, 4. Keep an eye on inventory levels, 5. Educate customers about current promotions and new products, 6. Call customers to take orders over the phone, 7. Visit customers and assist with sales / promotions and shelf layouts, 8. Contribute to team's daily sales goals, 9. Assist with e-commerce sales despatching, 10. Maintain the orderliness of the office, 11. Operate cash registers, take payments, and issue receipts, 12. Contacting existing and new customers to explain the advantages of buying our company’s products or services, 13. Communicating with customers before and after a sale, 14. Delivering presentations for persuading customers to buy new products or services, 15. Resolving customer complaints and concerns, 16. Handling customer returns, exchanges, price changes and discounts, 17. Maintaining an in-depth understanding of the company’s products or services to advise and make suitable recommendations to customers, 18. Attending conferences and events as a representative of the company

    Sin experiencia
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  • Delivery Driver
    Delivery Driver
    hace 1 mes
    £35000–£37000 anual
    Jornada parcial
    Nine Elms, London

    Description Job Advert – Delivery Driver Weekend and Night Work Essential Job title: Van Delivery Driver • Salary: £35,000 – £37,000 per annum, • Terms: Initial 3-month probation with a performance-based pay rise Hours: 45 per week Benefits: 24/7 access to our Employee Assistance Programme - Health Assured 75% discount on food and drink on shift 30% discount off shift ------------------------------------------------------------------------------------------------------------------- The Opportunity: We have an exciting opportunity available for a new Van Driver to join our business! Here at L’ETO Group, we take great pride in our internal development. Most of our leaders have developed into their roles with us. This is a key part of what we are about. Due to business growth, we have an exciting opportunity for you to join our business and help us achieve greatness. Who are L’ETO Group I hear you ask? L’ETO Group is a renowned brand known for delivering exceptional culinary experiences through our chain of cafes and restaurants. We pride ourselves on offering high-quality products and creating memorable experiences for our customers. Our commitment to excellence and innovation has positioned us as a leader in the food and beverage industry. Starting as a bright café in Soho, London, L’ETO has transformed into an all-day dining restaurant with 40 branches in 7 countries including the UK, UAE, Saudi Arabia, Oman, Kuwait, Qatar and Jordan. We have 6 essential focuses to our business that we live and breathe every day: • Unique Product - We believe in our product. It is unique and ideal for our customer base. We pride ourselves in having unique teams too, where everyone is welcome and given opportunity to grow with us, • Open Communication - We believe in being open and honest when we communicate. We avoid politics where possible and are always open to feedback from our teams, • Continuous Learning - Every day is a school day! We believe in continuously learning from each other and from our experiences, • Opportunities to Grow - We are a growing business! This gives our teams a great opportunity to grow their career with us, • Multinational Enthusiastic Team - We hire people from all backgrounds and have a very healthy, diverse mixture of people from many different backgrounds. We truly believe this supports better performance and growth as a business, • Financial Wealth - We perform well as a business and we like to invest our profits into our business growth and our teams. There are ample opportunities to earn bonus and TRONC for all roles Now let’s talk about your role… 1. Ability to work Night shift and Morning shift as per Rota including swapping shifts as needed., 2. Collect goods from a manufacturer or warehouse and Distribute to our Branches., 3. Plan the delivery route in the most efficient way and follow rota., 4. Load the vehicle in a way that ensures that the planned route matches the order of deliveries., 5. Contact recipients of the delivery while en-route to ensure their presence., 6. Update the tracking system regularly so that customers know when their items will be delivered., 7. Record daily, weekly mileage as well as fuel usage., 8. Make deliveries, share any associated invoice with recipients and get customers’ signatures., 9. Update delivery records and return undelivered items., 10. Carrying out multi drop deliveries to our customers in a safe and timely manner., 11. Adhering to all legislative requirements., 12. Can lift and carry heavy and Light boxes. You would be required to load your vehicle., 13. Sweep out crates, tidy up packing area and clean out van after deliveries. A full Job Description will be made available to you during the hiring process. Essential Experience: • Have a good knowledge of London Geography, • Are reliable and committed, • Have a clean driving license, no ban or endorsement It would be even better (but not essential) if: • You’ve worked in a food production environment. Experience in delivering bread and pastries, would be an advantage. Does this look like your next opportunity? Apply now! What have you got to lose?

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  • Part-Time Sales Assistant – Charm Bar
    Part-Time Sales Assistant – Charm Bar
    hace 1 mes
    £12.75 por hora
    Jornada parcial
    Notting Hill, Kensington and Chelsea

    📍 Location: Notting Hill, London 🗓 Days Needed: Monday, Tuesday , Thursday, Wednesday, Friday, Saturday & Sunday (You must be available to work at least 3–4 of these days) About Us We’re Lyna London — a small, sister-owned jewellery and accessories brand founded in 2021. We create high-quality, super cute pieces at affordable prices and are known for our good vibes, great customer service, and strong social media presence. You’ve probably seen us on TikTok or Instagram — now’s your chance to be part of the story! The Role We’re looking for a fun, friendly, and creative Sales Assistant to join our Notting Hill team. You’ll chat with customers, help them choose the cutest pieces, and create custom charm bracelets and necklaces on the spot. If you love accessories, social media, and a role where no two days are the same — this is for you. What You’ll Be Doing: • Creating a welcoming and friendly atmosphere;, • Making charm bracelets and necklaces (full training provided);, • Styling products and giving customer recommendations;, • Operating the till and processing payments;, • Keeping the shop clean, tidy, and well-stocked;, • Confidently multitasking in a busy environment;, • Creating fun content for social media (bonus if camera-confident!);, • Answering phone calls politely and professionally. What We’re Looking For 💫 • Outgoing and confident communicator;, • Comfortable working in a fast-paced retail environment;, • Creative and enjoys hands-on tasks;, • Keen to learn and grow with a small indie brand;, • Retail or customer service experience (a bonus, not essential);, • Organised with good time management;, • Reliable, proactive, and a positive team player. Availability Must-Haves 📅 • Available at least 3 days from Monday, Tuesday, Thursday, Friday, Saturday & Sunday, • Weekend and bank holiday availability is essential Perks You’ll Love 💕 💎 Free jewellery & accessories 💰 Staff discount on everything 🌸 Friendly team, fun shifts & good vibes 📸 Opportunities to be involved in social media content ✨ Sound like your vibe? Join our Lyna London fam at Notting Hill and help us create magical moments for every customer 💫 We can’t wait to meet you!

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  • Field Sales Representative / Brand Ambassador – Commission Based
    Field Sales Representative / Brand Ambassador – Commission Based
    hace 1 mes
    £866 mensual
    Jornada parcial
    London

    About The Pot London The Pot London is a growing London-based meal subscription service dedicated to delivering fresh, hearty, halal meals directly to customers. We cater to busy households, professionals, families, new mothers, elderly individuals, and anyone seeking delicious, home-style food without the hassle of cooking. We are actively seeking confident, friendly, and highly motivated Field Sales Representatives / Brand Ambassadors to significantly expand our customer base across London. This role is ideally suited for individuals who are comfortable engaging with people, passionate about sales, and thrive in an environment where earning potential is directly linked to results. The Role As a Field Sales Representative / Brand Ambassador, your primary responsibility will be to promote The Pot London’s weekly meal subscription packages. This will involve various outreach strategies, including: • Local community engagement, • Door-to-door introductions, • Broader community promotion efforts, • Business-to-business (B2B) sales initiatives This position operates on a commission-based structure, rewarding your direct contributions to our growth. Who We’re Looking For We are seeking individuals who embody the following qualities: • Confident Communicators: You should be at ease speaking with new people and representing our brand., • Professional Demeanor: Friendly, polite, and consistently professional in all interactions., • Outreach Skills: Comfortable with both door-to-door outreach and phone-based communication., • Results-Driven: Highly motivated by commission-based earnings and the opportunity to impact sales directly., • Clear Explanations: Able to articulate product benefits and details clearly and persuasively., • Reliable and Honest: A trustworthy individual committed to ethical representation., • Community-Oriented: An interest in food, local communities, families, or local business growth is a plus., • Independent Workers: Capable of managing your own workload and working autonomously. While previous sales experience is beneficial, it is not a strict requirement. We believe the right attitude, drive, and commitment to our brand are the most important factors for success in this role.

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  • Front of House Team Member
    Front of House Team Member
    hace 1 mes
    £13–£14 por hora
    Jornada completa
    St Giles, Camden

    Join Yum Bun, an award-winning independent street food business established in 2010, at our vibrant outlet in Seven Dials Market! We are passionate about our team and our product, and we've been recognized as TIME OUT's 13th best street food company in London and The Times ‘Top Ten’. As a small but growing team, we are looking for dedicated individuals to contribute to our success. What We Offer: • A full-time position with comprehensive training and development within a positive, dedicated team., • A focus on work/life balance., • Potential for career progression within our independent business., • A commitment to quality product and strong company values., • Free meal on every shift., • Discretionary effort bonus. The Role: As part of our team, you will be crucial to delivering exceptional service in a busy, fast-paced environment. You'll be involved in: • Handling quick-paced services in a small kitchen space., • Meticulous food preparation using high-quality ingredients, ensuring every bun is perfectly put together., • Working across all areas, including front-of-house, food preparation, and service, as you'll receive training in every aspect of our operation., • Learning the art of preparing and neatly and quickly filling our signature buns. Who We're Looking For: We seek an energetic and organised team player who is: • An excellent and polite communicator with a passion for customer service., • A true food lover with an appreciation for quality., • Fast on their feet and energetic, thriving in a dynamic setting., • Skilled and quick at food preparation., • Always looking for ways to help the team work smoothly and efficiently., • A great organiser who maintains a tidy and efficient workspace. Working Hours & Compensation: • Shifts start as early as 8:00 AM, with the latest shifts ending by 11:30 PM., • The starting hourly rate is £13, increasing to £14 per hour with training.

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  • Care / Support Worker
    Care / Support Worker
    hace 1 mes
    £12.51–£12.71 por hora
    Jornada parcial
    Royal Arsenal, London

    BellasTouch Healthcare is a leading healthcare Organisation specialising in the delivery of safe, effective and high-quality care within the healthcare sector. We cover the whole of the UK and have a dedicated nursing team supporting Nurses and HCAs in the UK. Are you bored with you current role – Move to our new roles, Even if you are planning to relocate or simply want to work in a new department or temporary role, our dedicated healthcare team focus on your requirements and will work with you to help make the transition as smooth as possible. We ensure our team feel valued and achieve a positive experience from the compassionate work they do for us and our clients. We aim to be the best at what we do, provide an excellent and rewarding experience for our clients and staff by adhering to our core values: Caring, Integrity, Teamwork, Excellence. BellasTouch Healthcare is committed to safeguarding and promoting the welfare of vulnerable adults. All applicants must be willing to undergo the appropriate screening, including checks with past employers and an Enhanced Disclosure via the Disclosure and Barring Service. We are an equal opportunities employer. Previous Experience / Skills • Strives to reach the highest standards in customer service, • Caring for people in the community and healthcare settings, • Caring, compassionate, patient, and empathetic., • Communicate effectively, both verbally and non-verbally., • Records with accuracy and detail., • Honest, trustworthy, and polite., • Reliable, committed, and responsible., • Excellent time keeping., • Sound understanding of good care principles, • Deals with emergencies and difficult situations, • Flexible and approachable with a positive attitude, even under pressure. Job Types: Full-time, Part-time, Temporary, Permanent Salary: £12.71 per hour Work remotely • No Job Types: Permanent, Part-time, Full-time Experience: • providing care: 1 year (preferred) Work Location: CT14 7NW, ME7 4AQ, CT10 3AH, PO10 7JR, PO9 4JY, PO13 0EW, GU11 3RX, GU34 2LF, SP10 3JY, STANHOPE ROAD ASHFORD.

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  • Guest Relations Assistant
    Guest Relations Assistant
    hace 2 meses
    £15.33–£17.83 por hora
    Jornada completa
    London

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 & 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a lasting impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? As a Guest Relations Assistant, you will be at the forefront of delivering an exceptional guest experience, providing a warm, seamless, and professional service from first impression through to departure and feedback. You will support the reservations function by assisting with guest arrivals, in-venue interactions, and the wider group reservations process, including managing inboxes and phone lines to the highest standards of hospitality. Working closely with the Guest Relations Manager and operations teams, you will play a key role in creating efficient, personalised, and memorable experiences for every guest at Clays. This role is based out of our Soho venue. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Guest Experience & Communication • Guest Check-In & Arrivals (Soho): Welcome guests, manage arrivals efficiently, and ensure a smooth check-in process with a friendly and professional approach., • Phones & Inbox (Group): Answer incoming calls and assist with reservations and guest queries in a timely, polished manner. Support inbox management as required., • Guest Interaction: Act as a knowledgeable and approachable point of contact for guests, providing information on bookings, menus, and venue offerings., • Issue Resolution: Handle guest queries and minor complaints confidently, escalating where necessary, while ensuring a positive outcome. Reservations & Systems Support • SevenRooms Management: Observe booking flows and patterns, finding opportunities to optimise the booking flow., • Reservations Assistance: Support booking management, including amendments and confirmations, and ensure the diary is up to date. Operations Support • Cloakroom Management: Oversee the day-to-day running of the cloakroom, ensuring items are stored securely and returned efficiently to guests., • Daily Preparation: Assist with guest journey preparation, including wristbands, gaming coins, QR codes and other venue-specific requirements., • Event & Service Support: Provide hands-on support during busy services and events, particularly during guest arrivals and peak times., • Soho Support: Assist with venue-specific tasks such as lost property handling and general guest logistics., • Issue Resolution: responding to guest complaints or feedback through the use of 125 alongside the operations teams. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Previous experience in a customer-facing or hospitality role preferred, • Strong communication skills, both written and verbal, with a friendly and professional manner, • Excellent attention to detail and organisational skills, • Comfortable using reservation and CRM systems (e.g., SevenRooms, Salesforce, 125 Feedback), • Ability to multitask and remain calm under pressure in a fast-paced environment, • Polite, approachable, and guest-focused, with a passion for delivering amazing experiences, • Reliable, punctual, and flexible with working hours, including evenings and weekends, • A team player who builds positive relationships with colleagues and contributes to a supportive working environment WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive base pay rate of £13.33 per hour., • Service Charge: weekly service charge paid as Tronc., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!

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  • Bartender
    Bartender
    hace 2 meses
    £14.8 por hora
    Jornada parcial
    London

    Canteen is a completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £14.80 ph in line with London Living Wage · Experience bartenders welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Fast track to supervisory roles · No late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 12pm through to 9pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Varied contract lengths. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.

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