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Part-Time Sales & Lettings Administrator Location: Handsworth, Birmingham Job Type: Part-Time, Permanent Hours: 15–25 hours per week Salary: Competitive, dependent on experience We are a busy, growing independent estate agency specialising in residential sales, lettings and property management. Committed to delivering outstanding customer service, we are seeking to appoint a highly organised Sales & Lettings Administrator to provide reliable administrative and operational support to the Sales & Lettings team. This role is an excellent opportunity for a candidate with exceptional customer service skills who thrives in a fast‑paced, customer‑focused environment. Summary of Key Responsibilities • Respond to incoming telephone calls, emails, web/portal enquiries and in‑person visitors., • Prepare marketing materials that highlight property key features and selling points., • Maintain online and shop‑floor property listings and ensure accurate property, client and tenant records., • Support the monitoring of property sales and lettings from offer and acceptance through to move‑in, liaising with solicitors, buyers and vendors., • Process tenancy applications and references, including conducting Right to Rent and AML checks., • Support the drafting of tenancy agreements and associated lettings paperwork., • Respond to tenant‑reported emergency repairs and maintenance issues, liaising with approved contractors and arranging emergency call‑outs where necessary., • Participate in the out‑of‑hours emergency contact rota., • Occasionally holding and monitoring the company emergency mobile phone outside normal office hours. Please refer to the attached Job Description and Person Specification for full details. What We Offer • Flexible part-time working hours., • Competitive salary based on experience., • Friendly and supportive working environment., • Opportunity to build a long-term career within the property sector. How to Apply: Please submit your CV along with a brief supporting statement outlining your experience and suitability for the role.