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Portfolio are proud to be exclusively representing our HR Software & Employment Law client in their search for an Activation and Engagement Team Manager. You will manage a team of approx. 10 account managers who onboard new clients, introduce new products to clients and give unbeatable customer service. You will have experience in a similar industry, onboarding new clients, keeping engagement high and contributing to retention. Team leader experience is also required, monitoring performance, offering support and guidance in order to develop your people and all associated HR. If you are looking for a new challenge, please apply today and we'll be in touch! Job Summary: As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies. Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey. Reporting to the Head of activation & Engagement. Day-to-day responsibilities include, but not limited to the below: Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey Develop and guide the Activation Team to deliver minimum 80% activated clients. Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. Develop and execute comprehensive onboarding strategies to drive customer activation and engagement Collaborate with cross-functional teams to design and implement onboarding programs Create engaging content, including email campaigns, tutorials, and guides to support onboarding Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes Manage and track key performance indicators (KPIs) to measure onboarding success within your team. Provide exceptional customer support and address customer concerns in a timely and professional manner Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve. Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement. Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development. Manage and track client journey and suggest and implement change to support adoption of the product and software. Be able to look at and report on daily / weekly / monthly KPI's and look at where improvement can be made team and department wide, In order to support the company yearly objectives. Requirements: Strong understanding of customer onboarding principles and best practices Excellent communication, project management, and analytical skills Ability to work in a fast-paced environment and prioritize multiple tasks Team management of 2 years Proficiency in CRM software and data analysis tools Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks 51976LF INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-Day Responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key Requirements: Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perks INDMANJ 51773LF The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to represent our client, a Global Software company in their serach for a Corporate Account Manager. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! \n \n Day-to-day responsibilities include but are not limited to the below: \n\n • Meet and exceed all monthly Save Rate targets\n, • Meet and exceed all individual KPIs\n, • Record information accurately in CRM\n, • Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions\n, • Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement\n, • Work with the finance and credit control departments to retain clients experiencing financial hardship\n, • Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty\n, • Generate new business opportunities via referrals from existing client base or networking\n, • Maintain and improve client sentiment and online reputation by always providing a super service\n, • Take ownership of own product knowledge ensuring you are an expert in all things Bright\n\n \n Key Requirements \n Required skills and experience \n\n • Must have exceptional customer service skills\n, • Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment\n, • Must be able to communicate with internal stakeholders at all levels\n, • Ability to work in a fast-paced environment\n, • Adaptable to change and willing to bring forward ideas to shape the future of the role\n\n Benefits \n\n • Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales)\n, • Private health care cover after 5 years' service\n, • New business referral scheme\n, • Access to Health Shield\n, • Access to the EAP service\n, • Refer a friend scheme\n, • Paid birthday leave\n, • Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service\n, • Group life insurance\n, • Eye care contribution\n, • Free fruit (office-based staff)\n, • Travel Season Ticket loan scheme\n, • Milestone recognition\n, • Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements\n, • Pace health Club (situated in the park Inn) discounted gym membership and spa treatments\n, • Park Inn 20% off food and drink\n, • New Century food and drink discount\n, • Revolution De Cuba food and drink discount\n, • Cycle 2 Work scheme* after probationary period\n, • Free On site Gym\n, • Bright Exchange perks\n\n \n \n INDMANJ \n 51242LFR \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

Account Manager Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-Day Responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key Requirements: Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LFR6 The Portfolio Group are acting on behalf of our client in recruiting for this position

Overview \n Store ManagerAt Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, youre probably just what were looking for.We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment.A bit about the roleAt Sim Trava we treat our managers as business owners, this is your business. That means the stock, standards, team, labour, and customers Its all yours to own and grow. So go ahead and make it your own. \n What's involved? \n\n • Taking ownership of all controllable costs through effective management of stock, labour, cash, and training. Making sure to celebrate success along the way.\n, • Inspiring your team to feel valued and get involved in making the store the best it can be.\n, • Manage the store KPI report, Costa Check and Listen and Learn then look for trends and opportunities to grow your business.\n, • Training and developing your team to reach their full potential.\n, • Owning the health and safety within the store.\n\n A bit about you \n A passion for coffee and people is just the start of what were looking for. What else makes a great Store Manager? \n\n • Management experience, ideally within a fast-paced environment.\n, • A commercial mind with the ability to think ahead and see the bigger picture, maximising every sales opportunity.\n, • A keen attention to detail, ensuring compliant brand standards.\n, • An ambitious character who wants to be part of our growth journey\n, • Ability to thrive under pressure and encourage others to work at speed.\n, • Experience of recruiting, coaching and developing team members.\n\n What we can offer \n Were really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: \n\n • Pay range between £32,500 and £37,500 per year depending on experience and location.\n, • STAR rewards, exchange your points on our online shopping platform.\n, • More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond.\n, • Free handmade drinks plus 50% discount on food and bottled drinks while at work.\n, • Sim Trava Pension Scheme.\n, • Wellbeing support with Employee Assistance Program.\n, • Commitment to you and your Individual training, a plan tailored to your requirements.\n, • Encouragement to develop into different roles within Sim Trava.\n\n A bit about us \n Sim Trava was formed in 2005 by Simon and Tracy Vardy from the basement of their Altrincham home, and their first store opened that same year on October 17th in Northwich, Cheshire. The original plan was to open 5 stores in 5 years, however that milestone was achieved much sooner and by 2010 we had 10 Costa Coffee stores in and around the Cheshire/Manchester area. \n Fast forward to 2021 when we celebrated our 40th new store opening in Fallowfield, Manchester. Following this Sim Trava was honoured to be selected to be the first franchise to purchase existing stores from equity. We acquired 17 stores, located across the Preston, Blackpool, and Southport region. In 2025 Sim Trava expanded again with the purchase of 21 existing stores from a franchise partner bringing our store count to 80, and we have no plans to slow down. \n For any reasonable adjustments and general queries please \n *This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.

Primary Early Career Teacher - Your First Teaching Role Starts HereSeptember 2026 | Full-Time & Part-Time Opportunities | Aspire PeopleStarting your teaching career is an exciting milestone, but finding the right school can feel overwhelming.At Aspire People, we work closely with primary schools looking to recruit newly qualified Early Career Teachers for a range of opportunities beginning in September 2026.Whether you're looking for a full-time class teacher role, a part-time position, or want to gain additional experience through long-term placements, we're here to support you every step of the way.Our experienced consultants take the time to understand what you're looking for and match you with schools where you can thrive.Available Opportunities: Full-time classroom teaching roles Part-time teaching positions Long-term placements Opportunities across EYFS, KS1, and KS2* Roles with potential to become permanentThe Ideal Candidate Will: Hold Qualified Teacher Status (QTS) by September 2026 Be eager to continue learning and developing as a teacher Have strong classroom practice from teacher training placements Be committed to delivering engaging and inclusive lessons* Have a positive and proactive attitudeWhy Work with Aspire People? Personalised support throughout your job search Access to exclusive school vacancies Competitive rates of pay Opportunities tailored to your preferences and experience* Ongoing guidance from experienced education consultantsTake the next step in your teaching career and let Aspire People help you find the perfect school to begin your ECT journey.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.

Overview \n BaristaAt Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, youre probably just what were looking for.We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment.A bit about the roleDay to day, youll be making coffee, at speed, while chatting to our customers. This role isnt for the faint hearted as its fast paced from open until close. But dont let that put you off as we will give you a complete and robust training & development plan, so you have all the skills needed to deliver the perfect cup of coffee, every time. \n What's involved? \n\n • Crafting great coffee while taking time to get to know our customers by name.\n, • Serving customers with a smile so they walk away happy and excited about their next visit.\n, • Soaking up all there is to know about Costa products we do more than coffee.\n, • Working with your team to maintain health & safety and cleanliness across the store.\n, • Most importantly, can you engage with the rest of the team and customers to have fun and build the stores reputation as the only place to go.\n\n A bit about you \n A passion for coffee and people is just the start of what were looking for. So, what else makes a great Barista? \n\n • A positive outlook, can-do attitude, and bags of personality\n, • A passion for delivering excellence in everything you do, even whilst working under pressure.\n, • The communication skills to strike up a good conversation with our customers daily.\n, • A hard-working attitude and multi-tasking skills.\n\n What we can offer \n Were really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: \n\n • Starting pay of £12.71 per hour rising to £13.43 after training.\n, • STAR rewards, exchange your points on our online shopping platform.\n, • More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond.\n, • Free handmade drinks plus 50% discount on food and bottled drinks while at work.\n, • Sim Trava Pension Scheme.\n, • Wellbeing support with Employee Assistance Program.\n, • Commitment to you and your Individual training, a plan tailored to your requirements.\n, • Encouragement to develop into different roles within Sim Trava.\n\n A bit about us \n Sim Trava was formed in 2005 by Simon and Tracy Vardy from the basement of their Altrincham home, and their first store opened that same year on October 17th in Northwich, Cheshire. The original plan was to open 5 stores in 5 years, however that milestone was achieved much sooner and by 2010 we had 10 Costa Coffee stores in and around the Cheshire/Manchester area. \n Fast forward to 2021 when we celebrated our 40th new store opening in Fallowfield, Manchester. Following this Sim Trava was honoured to be selected to be the first franchise to purchase existing stores from equity. We acquired 17 stores, located across the Preston, Blackpool, and Southport region. In 2025 Sim Trava expanded again with the purchase of 21 existing stores from a franchise partner bringing our store count to 80, and we have no plans to slow down. \n For any reasonable adjustments and general queries please \n *This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.

\n The Head of Gaming Growth is accountable for setting and leading the category marketing strategy there is a clear, commercially driven plan for what goes to market, when it goes live, and which products, events, propositions, and offers are prioritised to maximise growth, customer engagement, and long-term value. \n This role provides leadership across the category marketing agenda, owning the direction for category performance and acting as the key link between commercial priorities and marketing execution managing budgets in excess of £50m. \n Reporting to the Head of Digital Marketing, this role is a key member of the senior leadership team. Leading cross-functional alignment across Brand, CRM, Trading, Performance Marketing, Campaigns, Product, and wider commercial teams to ensure all category marketing activity is insight-led, effectively prioritised, and delivers against business objectives within regulatory frameworks. The Role provides leadership on budget prioritisation, commercial performance, and optimisation. Responsibilities Category Strategy & Leadership\n \n • Own & Define the category marketing strategy in line with wider business and commercial objectives.\n, • Own the development of the category roadmap and activity calendar, ensuring plans maximise key commercial opportunities.\n, • Set category priorities across products, propositions, offers, events, and campaigns; ensure strong alignment between marketing, trading, product, and commercial teams so category priorities are consistently understood and delivered.\n Commercial Ownership & Performance Delivery\n \n, • Drive delivery of key category marketing KPIs, including FTD, retention, turnover, engagement, promotional efficiency, and customer value through strong collaboration with internal teams.\n, • Own category budget allocation, balancing priorities across channels, products, and initiatives.\n, • Own performance tracking and reporting across key commercial and marketing KPIs providing insight, and recommendations to leadership on category performance, opportunities, and risks.\n, • Identify and unlock new opportunities for growth through event activation and promotional innovation.\n, • Lead the category promotional and proposition strategy, including acquisition offers, and event-led promotions.\n, • Ensure promotional plans support both short-term performance and long-term customer profitability.\n, • Work with Product and commercial teams to shape compelling propositions and customer-first experiences.\n, • Partner with CRM, Performance Marketing, and Trading teams to develop a clear testing and optimisation roadmap.\n, • Lead marketing competitor analysis across the category landscape to identify opportunities, threats, and areas for differentiation.\n, • Use customer insight, trading data, campaign performance, and market intelligence to shape category priorities and strategic choices.\n, • Maintain a strong view of industry developments, customer behaviour shifts, and regulatory changes impacting category marketing activity.\n Cross-Functional Leadership & Campaign Direction\n \n, • Lead integrated category marketing activity across brand, digital, CRM, partnerships, and campaign channels.\n, • Align cross-functional teams behind clear category priorities and execution plans.\n, • Influence senior stakeholders across multiple functions to secure alignment, resolve trade-offs, and drive delivery against shared goals.\n, • Lead, inspire, and develop high-performing teams and cross-functional contributors.\n, • Foster a culture of accountability, pace, collaboration, and delivery excellence.\n, • Work closely with compliance and legal stakeholders to ensure marketing plans are commercially effective while fully aligned to regulatory expectations.\n What you'll need to succeed Experience\n \n, • Significant senior-level experience in category management, commercial marketing, or performance marketing with industry experience.\n, • Proven track record of delivering growth, category performance, and commercial targets.\n, • Strong experience leading multi-channel marketing, promotional, and campaign strategies.\n, • Experience working cross-functionally with Product, CRM, Brand, Data, and commercial teams.\n Capabilities\n \n, • Strong commercial acumen and strategic leadership capability.\n, • Deep understanding of category planning, customer behaviour, and marketing effectiveness.\n, • Data-driven with strong analytical and decision-making skills.\n, • Ability to influence at executive level and align stakeholders around a common strategy.\n, • Proven ability to lead teams, manage complexity, and deliver at pace.\n Benefits\n \n, • Benefit from bonuses, incentives, retail discount vouchers and more.\n, • Monthly pension contributions.\n, • Enhanced maternity & paternity pay.\n, • A long-service recognition programme and life milestone rewards.\n, • A recognition scheme to earn and convert points to spend with over 700 retailers.\n, • A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.\n, • Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.\n \n At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. \n If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive. \n #J-18808-Ljbffr

Portfolio are proud to be exclusively representing, an award-winning cloud-based HR management solution with a reputation for excellence. As part of a global Group, the business is experiencing impressive year-on-year growth and are expanding their dynamic Payroll division! \n With high-spec offices in Central Manchester, you've the opportunity to join an ambitious, growing team who are passionate about delivering excellence and eager to excel. This is your chance to be part of something special from the ground up & help us build and shape a young division that's set to become an industry leader in outsourced payroll services! \n As a Payroll Administrator, you'll be at the heart of our client service delivery, ensuring accurate and timely payroll processing for a portfolio of SME clients. You'll become a trusted expert in payroll, helping businesses manage one of their most critical functions with confidence and precision. \n This is an office-based role, and for good reason! Being in our office full-time means you'll be surrounded by a supportive team where collaboration is key. You'll learn from experienced colleagues, share knowledge, problem-solve together, and build the camaraderie that makes challenging work enjoyable. In payroll, having your team around you to bounce ideas off, ask questions, and celebrate wins together makes all the difference! A bit about you:\n\n • Passionate about accuracy: You take pride in getting payroll right, every single time. Details matter to you, and you love the satisfaction of error-free submissions.\n, • Knowledgeable & up-to-date: You have solid end-to-end payroll experience and stay current with UK legislation, statutory payments, auto enrolment rules, and PAYE regulations.\n, • Client-focused & communicative: You build positive relationships easily and can confidently explain gross to net calculations, resolve data queries, and guide clients through payroll challenges.\n, • Organised & deadline-driven: You thrive working to processing schedules, managing multiple client payrolls, and ensuring everything runs like clockwork.\n, • Growth-minded: You're open to feedback, eager to develop your skills, and excited about growing alongside a division that's going places!\n, • Bureau experienced (ideally): Previous experience in an outsourced payroll or bureau environment is a real advantage; you understand the pace, the variety, and the client service expectations.\nWhat you'll be doing:\n\n, • Delivering accurate and timely payroll processing for your client portfolio, ensuring gross to net calculations are completed through our software solutions.\n, • Following our comprehensive Payroll Processing Checklist to ensure every activity is carried out flawlessly and on schedule.\n, • Managing auto enrolment and pensions administration for clients on a periodic basis.\n, • Applying your knowledge of statutory payments, tax regulations, and UK payroll legislation.\n, • Liaising with clients to resolve data queries and confidently explaining payroll changes.\n, • Working with common payroll documentation including MatB1s, P45s, New Starter Checklists, Court Orders, and more.\n, • Ensuring all transactions are peer-checked for accuracy and embracing continuous learning and development.\nWhat's in it for you?\n The offers a fantastic benefits package that shows they truly value their people: \n\n • 25 days holiday, plus bank holidays & a day off on your birthday increasing after 2 & 5 years\n, • Access to Health Shield\n, • Employee Assistance Programme (EAP)\n, • Pension scheme contribution increasing to 5% after 5 years; service and 7% after 7 years; service\n, • Group life insurance\n, • Refer a friend scheme\n, • On-site gym & discounted Pace Health Club membership (gym & spa treatments)\n, • Eye care contribution\n, • Free fruit (office-based staff)\n, • Cycle 2 Work scheme (after probation)\n, • Travel Season Ticket loan scheme\n, • Milestone recognition\n, • Discount platform perks including Manchester City centre parking, First Bus Travel Club Membership, Microsoft Home User programme, Anglian Home Improvements, and food & drink discounts at Revolution De Cuba and more!\n\n If you're ready for a new challenge and think you may be a good fit for this role, please apply today and we'll be in touch! \n \n 51585EML \n INDBRI \n \n \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

Software Business Development Manager | Manchester | Competitive base salary + uncapped commission. Realistic OTE £80k, Top Performers £140k Are you a passionate Business Development Manager who is looking for their next exciting challenge? I am representing an award-winning Software Leader who provide HR and Payroll platform solutions to SME's. You will be instrumental in the sales cycle, drives sales and growth and set new benchmarks in a fast, agile environment. Key Responsibilities: Identify and build pipeline of new businesses, prospecting, social selling and inbound lead conversion. Lead engaging software demos that showcase real value to the clients. Tailor proposals and close deals. Forge relationships with senior stakeholders and business owners. You will collaborate and work closely with the sales development team and succeed targets consistently. What We're Looking For: You will have a minimum of 2 years in B2B sales and Business Development with a proven track record of achieving and succeeding targets. Exceptional verbal and written communication abilities, with the talent to persuade, influence and close. You will be a self-starter who is hungry for financial rewards & commission and demonstrate resilience and determination. You will be tech-savvy, a proficiency in using CRM systems and Microsoft Office Suite. What my client offers: Competitive base salary DOE with an achievable OTE of up to £80k, uncapped commission allowing you to directly benefit from your successes. Performance-based incentives, bonuses, profit-share scheme and regular team celebrations to reward and acknowledge your hard work. Generous holiday allowance, 25 days + annual leave + your birthday off. Pension, life insurance and access to employee assistance program. How to Apply: Apply now and be the driving force behind the next growth milestone. Help shape the future of SME HR/payroll through software solutions. Apply now by sending your CV or click apply. I look forward to receiving your application! 50020GLR3 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position

HR Business Partner \n Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide. \n We are looking for a highly motivated, passionate HR professional who would be responsible for providing HR and Employment Law advice and assistance to support client needs. The Advice Business Partner will actively own cases to resolution, building rapport and relationships with clients on each interaction. \n \n Key Responsibilities: \n\n • To ensure that personal knowledge of employment law and HR best practice is continually updated.\n, • To advise, assist and guide clients with all employment law/HR enquiries received.\n, • To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.\n, • Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.\n, • Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided.\n, • To work in line with the departmental KPIs, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLAs.\n, • Offer clients options regarding the take up of other products we provide and make recommendations accordingly.\n, • Deliver HR and employment law related training via webinar or in person if required.\n, • Always maintain a professional and responsible attitude.\n\n \n What we're looking for: \n\n • Ability to work in a fast-paced environment.\n, • A dynamic and flexible approach, as well as the ability to work under pressure.\n, • Practical experience.\n, • A willingness to develop your career as a HR professional.\n, • An enthusiasm for generating new business referrals.\n, • Ability to learn, research and interpret law quickly and effectively.\n, • Ability to prioritise and work unsupervised as required.\n, • Ability to work to deadlines.\n, • Excellent communication and written skills.\n, • MS Office knowledge and experience.\n\n \n Benefits \n\n • Enhanced holidays - 25 days increasing after continuous service\n, • Private health care cover after 5 years' service\n, • New business referral scheme\n, • Access to Health Shield\n, • Access to the EAP service\n, • Refer a friend scheme\n, • Paid birthday leave\n, • Pension scheme contribution increasing after continuous service\n, • Group life insurance\n, • Travel Season Ticket loan scheme\n, • Milestone recognition\n, • Discounted products and memberships\n, • Discounted food and drink.\n, • Cycle 2 Work scheme* after probationary period\n, • On site Gym\n\n \n \n 51400BGR2 \n INDMANS \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Title: Ocean Imports Operator Location: Manchester Salary: Up to £38,000 (Depending on experience) An established global freight forwarding leader is looking for a motivated, detail-oriented logistics professional to join their high-volume Manchester team. Shifting focus to international inbound freight, this role gives you complete ownership of deep-sea import consignments from initial booking through to final arrival, prioritizing strict compliance and top-tier client satisfaction Key Responsibilities End-to-End Import Management: Oversee the daily tracking and execution of ocean import files (both FCL and LCL) from origin to final destination Customs & Documentation: Manage crucial import paperwork, process customs declarations, and clear bills of lading, ensuring all regulatory requirements are met Vendor Coordination: Partner closely with shipping lines, overseas agents, hauliers, and customs brokers to secure spot rates and ensure smooth transit Client Advisory: Serve as the main point of contact for key accounts, delivering real-time milestone updates and resolving logistical bottlenecks proactively Financial Oversight: Handle job costing, execute accurate billing, and closely monitor file profitability What We Look For Background: Solid, hands-on experience in Ocean Import Operations within a freight forwarding setup Expertise: A thorough understanding of import customs clearance, Incoterms, and deep-sea shipping documentation Software: Familiarity with freight management systems (such as CargoWise One or equivalent platforms) is an advantage Skills: Excellent communication skills, a proactive approach to problem-solving, and the ability to maintain accuracy in a fast-paced environment Benefits & Perks Competitive salary package up to £38,000 based on your experience level Clear opportunities for career advancement within a vast international network Comprehensive company benefits package and a generous annual leave allowance

Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels of technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! \n \n Job Purpose \n We are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. To ensure success as a service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support and system performance. \n \n Hours of work \n Rota basis of either 8:00am - 16:00pm, 8:30am - 16:30pm, 9:00am - 17:00pm, 9:30am - 17:30pm Day-to-day responsibilities:\n\n • Provide all inbound support queries to the service desk via all Omni channels.\n, • Provide a response to all inbound email queries.\n, • Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs.\n, • Gather information from the client, investigating any complex technical issues and escalate second line support.\n, • Take ownership of any complex technical queries and keep regular contact with client ensuring any updates and resolutions are communicated to the client.\n, • Keep CRM (salesforce) up to date ensuring all calls are logged as cases, accurately against the correct account.\n, • Provide one to one training as and when required based on client's needs.\n, • Escalate any complaints which cannot be resolved at 1st touch to the customer care team.\n, • Always ensure Service Level Agreement adherence.\n, • Meet and exceed Key Performance Indicators.\n, • Arrange and sit Microsoft Teams meetings alongside clients with support queries.\n\n \n Required skills and experience \n\n • In-depth and current knowledge of computer programs and hardware.\n, • Proficiency in customer relationship management (CRM) and task management software.\n, • Exceptional analytical and problem-solving skills.\n, • Advanced collaboration, communication, and interpersonal skills.\n, • Excellent organizational and time management skills.\n\n \n Benefits \n\n • Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales)\n, • Private health care cover after 5 years' service\n, • New business referral scheme\n, • Access to Health Shield\n, • Access to the EAP service\n, • Refer a friend scheme\n, • Paid birthday leave\n, • Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service\n, • Group life insurance\n, • Eye care contribution\n, • Travel Season Ticket loan scheme\n, • Milestone recognition\n, • Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements\n, • Pace health Club (situated in the park Inn) discounted gym membership and spa treatments\n, • Park Inn 20% off food and drink\n, • New Century food and drink discount\n, • Revolution De Cuba food and drink discount\n, • Cycle 2 Work scheme* after probationary period\n, • On site Gym\n, • Bright Exchange perks\n\n \n \n \n INDMANJ \n 51243LFR \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things Bright Key requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perks INDMANJ 51242LFR The Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are proud to be exclusively representing our HR Software & Employment Law client in their search for an Activation and Engagement Team Manager. You will manage a team of approx. 10 account managers who onboard new clients, introduce new products to clients and give unbeatable customer service. You will have experience in a similar industry, onboarding new clients, keeping engagement high and contributing to retention. Team leader experience is also required, monitoring performance, offering support and guidance in order to develop your people and all associated HR. If you are looking for a new challenge, please apply today and we'll be in touch! Job Summary: As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies. Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey. Reporting to the Head of activation & Engagement. Day-to-day responsibilities include, but not limited to the below: Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey Develop and guide the Activation Team to deliver minimum 80% activated clients. Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. Develop and execute comprehensive onboarding strategies to drive customer activation and engagement Collaborate with cross-functional teams to design and implement onboarding programs Create engaging content, including email campaigns, tutorials, and guides to support onboarding Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes Manage and track key performance indicators (KPIs) to measure onboarding success within your team. Provide exceptional customer support and address customer concerns in a timely and professional manner Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve. Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement. Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development. Manage and track client journey and suggest and implement change to support adoption of the product and software. Be able to look at and report on daily / weekly / monthly KPI's and look at where improvement can be made team and department wide, In order to support the company yearly objectives. Requirements: Strong understanding of customer onboarding principles and best practices Excellent communication, project management, and analytical skills Ability to work in a fast-paced environment and prioritize multiple tasks Team management of 2 years Proficiency in CRM software and data analysis tools Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks 51976LF INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Senior PPC Account Manager Location: Hull / Hybrid Salary: £34000 -£45000 DOE plus Flexible Working, *Every other Friday off and Benefits Are you an amazing Account Manager? Are you a PPC Pro? We have an exciting opportunity for a Senior Account Manager to join us on a full-time hybrid basis. We offer flexible start and finish times as well as having every other Friday off*. We trust our people to work flexibly around their lifestyle and family arrangements. Summiteers are asked to attend our office in the C4DI complex in Hull, Fruit Market 2 days per week, the rest of the week can be done from home. For the right candidate, we may also consider greater flexibility around office time. What will you be doing? As a Senior Account Manager at Summit, you’ll be overseeing the strategy of blue-chip clients whilst managing and supporting the delivery team. With support from fellow Summiteers, you will develop and executive campaigns in line with client objectives, guiding inputs and coaching your team along the way. On a day-to-day basis, you will: Lead your paid media delivery team and take responsibility for ensuring great performance in line with client objectives across Google and Microsoft Ads. Own the day-to-day execution of the strategy and ensure delivery of projects on-time and within budget. Prioritise challenges and manage key stakeholders both internally and externally. Assist your Account Director in developing relationships and maintaining consistent communication with clients. Be the main point of contact for the client, ensuring your team are delivering the strategy in line your client’s KPIs and challenging their approach where necessary. Support and manage channel execs and managers, assisting and mentoring their development. Attend and lead regular client calls to discuss performance and actions. Keep up to date with changes in the paid media landscape, adopting new tactics to improve client performance and meet client goals. What are we looking for? Drive, determination and a self-disciplined approach are vital to be effective in this role. You will enjoy being a proactive team player who is motivated, enabling you to manage a diverse and busy workload. You should be able to jump in and execute changes when required, whilst being able to take a step back and lead on solutions for challenges. Key skills and knowledge include: Ideally at least 3 years' experience managing paid media campaigns across Google and Microsoft Ads. At least 3 years PPC Experience and / or Multi channel experience Experience using a suite of core paid media performance and analysis tools such as Google Analytics, Adobe Analytics and Google Ads. Experience of adapting to different personalities allowing for effective communication. Experience in line managing junior team member Experience working in an agency environment is preferable. Excellent attention to detail with a track record of analysing performance. Interest in and knowledge of up-to-date paid media best practices. Strong working knowledge of MS Office, particularly Excel and PowerPoint. On offer is a competitive salary of £34,000 - £45,000 per annum depending on experience as well as a range of excellent benefits including flexible start and finish times, up to 29 days' holiday per year (plus bank holidays), milestone days off, Bupa health cash plan, life assurance and Annual Bonus Scheme. Additional keywords: paid media, PPC, performance marketing, digital marketing, account manager, google ads We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; race; age; sexual orientation; or disabilities. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please note, in line with GDPR, your details will only be retained for a period of 12 months from application date and then deleted, unless advised otherwise. Your application has been successfully submitted! _

HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include: Marketing Intelligence – instantly answers questions like “What led to that sudden drop in pipeline?” Account Intelligence – surfaces next-best actions to help reps move target accounts toward conversion Since launching in January 2023, we’ve come through Y Combinator, raised a $26M Series A led by Bessemer. We’re growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in-person, move fast and hire people who are ready to win. We are looking for a Customer Success Manager who is passionate about helping customers unlock the full value of HockeyStack. In this role, you will be the strategic partner to our customers—guiding them through onboarding, driving product adoption, and helping them translate data-driven insights into business impact. You’ll ensure our customers realize fast time-to-value, renew with confidence, and grow with us over time. Own the full customer lifecycle—onboarding, activation, adoption, growth. You’re not just managing accounts; you’re driving impact and ensuring every customer realizes the full power of HockeyStack. Define and execute value roadmaps for every account. Minimize time-to-value, accelerate adoption, and tie every milestone to measurable ROI. Operate as a strategic partner across marketing, sales, and revenue teams. You’ll bring clarity where there’s confusion, action where there’s delay, and results where others fail. Proactively surface insights and opportunities to help customers expand their use of the platform—and their investment in it. Track, measure, and prove ROI relentlessly. You’ll equip champions with the evidence they need to justify every dollar and unlock more budget. Move seamlessly across Enterprise, Mid-Market, and SMB segments—bringing precision to high-touch and scale to low-touch, with zero drop in quality. Work cross-functionally to eliminate friction and solve hard problems fast. You’ll chase blockers across the company and refuse to let customer value stall. Act as the voice of the customer—filtering signal from noise and helping shape the future of the product with firsthand insights from the field. Relentless Customer Focus: You wake up thinking about your customers’ success and go to bed making sure nothing is left hanging. You’re not here to satisfy; you’re here to transform. Commercially Sharp: You know what drives renewals, upsells, and growth—and how to turn value into revenue. You help customers win, and in turn, we win bigger. Bias for Action: You don’t wait for perfect. You ship, solve, adapt, and move. You’re fast, flexible, and allergic to excuses. Executive Ready: You can confidently engage a CRO, CMO, or CEO—and still build rapport with a frontline IC. You speak the language of business and back it up with data. High Standards, No Entitlement: You set the bar high for yourself and your teammates. You don’t hide behind process, seniority, or bandwidth. You do the work, own the outcome, and make the team better. Versatile Operator: Enterprise or SMB. Strategic or tactical. High-touch or scaled. You adapt to whatever’s needed to drive customer success at speed. Ownership-first mindset — you take initiative, move fast, and figure things out Thrive in early-stage, high-urgency environments where speed and impact matter Curious, self-aware, and feedback-driven — you bring energy, not ego See this role as a defining chapter — not a stepping stone or side quest 3–6 years of experience in a Customer Success, Account Management, or Consulting role at a B2B SaaS company Proven ability to manage a portfolio of customers and deliver results across onboarding, adoption, and expansion Experience with value-based selling and communicating ROI to executive stakeholders Strong understanding of GTM functions and familiarity with revenue and marketing data Comfortable with both high-touch and tech-touch motions across customer segments Ability to work cross-functionally and drive alignment around customer outcomes We’re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You’ll be joining a company with real traction, rapid growth, and meaningful backing—where every person still shapes the outcome. This isn’t just a job. It’s a chance to build something category-defining with people who care deeply about doing it right. The on target earnings range for this role is $120,000 to $200,000 USD, adjusted for location, experience, and qualifications. HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Primary Early Career Teacher - Your First Teaching Role Starts Here September 2026 | Full-Time & Part-Time Opportunities | Aspire People Starting your teaching career is an exciting milestone, but finding the right school can feel overwhelming. At Aspire People, we work closely with primary schools looking to recruit newly qualified Early Career Teachers for a range of opportunities beginning in September 2026. Whether you're looking for a full-time class teacher role, a part-time position, or want to gain additional experience through long-term placements, we're here to support you every step of the way. Our experienced consultants take the time to understand what you're looking for and match you with schools where you can thrive. Available Opportunities: * Full-time classroom teaching roles * Part-time teaching positions * Long-term placements * Opportunities across EYFS, KS1, and KS2 * Roles with potential to become permanent The Ideal Candidate Will: * Hold Qualified Teacher Status (QTS) by September 2026 * Be eager to continue learning and developing as a teacher * Have strong classroom practice from teacher training placements * Be committed to delivering engaging and inclusive lessons * Have a positive and proactive attitude Why Work with Aspire People?* Personalised support throughout your job search Access to exclusive school vacancies Competitive rates of pay * ...

Location: Manchester, UK / Hong Kong Reporting to: Board of Directors • Align with the Group’s global strategy, local market dynamics and regulatory frameworks to formulate medium and long-term regional development strategies and annual business plans. Own full P&L accountability for overseas business operations, consolidate the Group’s leading market position, and drive sustainable growth across the multi-brand portfolio., • Establish, restructure and scale the full-function local management team, covering HR, legal, procurement, branding, public relations and field marketing. Build standardised corporate governance systems, performance appraisal mechanisms and incentive frameworks to develop a high-performance, fully localised organisational team., • Oversee end-to-end business compliance and risk management. Liaise with UK and international regulatory authorities to effectively mitigate legal, tax and industry policy risks, ensuring all business operations remain fully compliant with local regulatory requirements., • Take overall ownership of brand development, public relations and integrated marketing communications. Lead compliant brand marketing and commercial activities, maintain premium brand reputation, and manage public opinion monitoring and crisis PR resolution., • Drive cross-border collaboration with the Group’s supply chain centre and global branches. Optimise local procurement, warehousing, logistics and daily operational workflows, implement refined cost control measures, and ensure stable and efficient global supply chain delivery., • Serve as the Group’s senior executive representative. Maintain high-level strategic relationships with government institutions, industry associations, channel partners and key stakeholders, and lead major commercial negotiations and cross-regional business synergy., • Lead pre-IPO standardisation and listing preparation work. Oversee corporate governance optimisation, financial standardisation and operational compliance upgrading to support the Group’s IPO sprint and capital market milestones., • Drive corporate M&A and post-integration management. Oversee target screening, due diligence, transaction negotiation, post-acquisition resource consolidation, business synergy and organisational integration to deliver scalable business growth and capital value appreciation., • In-depth understanding of UK and international business ecosystems, workplace conventions and employment regulations. Native English speaker; proficiency in Mandarin is a strong advantage., • Minimum 10 years of C-level or senior VP leadership experience within FMCG or consumer electronics industries, with proven expertise in full subsidiary operation, corporate governance and end-to-end channel ecosystem management., • Comprehensive knowledge of UK and international commercial laws, industry policies and channel operations; experienced in managing large-scale local operations for leading consumer brands., • Possess outstanding strategic vision and holistic business thinking, with strong capabilities in corporate operation iteration, systematic management and high-level stakeholder relationship governance., • Exceptional at team building, organisational process optimisation and business innovation, with sharp commercial acumen and market-centric product awareness., • Extensive experience in senior team structuring, talent development and performance incentive design, with mature high-level networks across government bodies, industry associations, commercial channels and media sectors., • Excellent capabilities in strategic planning, business decision-making, risk control and high-level commercial negotiation. Result-driven, highly resilient and capable of leading high-growth, fast-evolving international businesses., • Proven IPO Sprint & Listing Preparation Experience: Solid track record of leading or participating in full-cycle pre-IPO preparation, including corporate standardisation, financial rectification, compliance system building and milestone delivery for capital market listing., • Professional M&A & Post-merger Integration Capability: Rich experience in cross-border mergers and acquisitions, with mature ability to complete post-transaction organisational integration, business synergy and resource optimisation to achieve corporate scale expansion and value growth., • Align with the Group’s core values, demonstrate long-term strategic thinking and strong entrepreneurial ambition to grow alongside the Group’s global business layout. We offer a UK and Hong Kong market-leading executive remuneration package, including competitive base salary, performance bonus and long-term stock option incentives. The Group provides full statutory welfare and comprehensive commercial insurance benefits. Backed by solid business fundamentals and rapid global growth momentum, the Group grants full operational autonomy to local leadership, offering exceptional long-term career development and capital appreciation opportunities for senior executives. #J-18808-Ljbffr

Job Title: Technical Services Manager Location: Manchester Salary: £65,000 - £75,000 + Benefits The Client Our client is an interior fit-out business with over 20 years' of trading history who specialise in high end commercial office refurbishments. They are looking for an experienced Technical Services Manager / Building Services Manager to their team in Manchester. The Role The Technical Services Manager will provide technical leadership and clarity across the full MEP lifecycle of a project - from sale through to Day 2. Working alongside the wider project team, TSMs ensure that our client develops, communicates and delivers considered, high-quality MEP solutions that reduce risk, improve value and enhance client experience. TSMs act as the technical custodian of the MEP strategy once a project transitions from sale, ensuring that the intent established at bid stage is developed, validated, delivered, commissioned and handed over in line with agreed performance, quality and programme expectations. Key Activities Support the transition of MEP strategy from sale into pre-commencement, ensuring a clear and robust handover from the MEP Lead and alignment with the agreed services intent. Assess services solution requirements by reviewing performance specifications, understanding existing building systems, and interrogating project parameters, risks and constraints. Lead the technical validation of existing building services, ensuring that as-built information, investigations and inspections are planned, undertaken and formally recorded. Work closely with supply chain partners to develop coordinated MEP designs that are aligned with architectural intent, programme and cost parameters. Review and challenge design proposals, technical submissions, calculations and equipment selections to ensure solutions are robust, compliant and appropriate. Act as internal technical authority for MEP matters, providing clarity and direction to the wider project team and ensuring issues are resolved decisively. Establish and manage the services design development plan, ensuring clear communication of deliverables, responsibilities and timescales. Ensure effective coordination of MEP design with other trades and disciplines, working closely with the Design Manager throughout the project lifecycle. Provide plain-English summaries of technical services strategy, risks, progress and challenges to both internal and external stakeholders. Monitor services performance during delivery, undertaking planned inspections and spot checks to ensure quality, compliance and programme alignment. Support the Project Manager with landlord, consultant and stakeholder liaison relating to MEP services. Lead the planning and execution of commissioning, witnessing and training (CW+T), ensuring this is treated as a formal, well-planned milestone. Ensure all CW+T activities are documented, recorded and incorporated into the project audit trail. Oversee the preparation, review and submission of complete, accurate O+M information at handover. Support the project team and client during the early occupation (Day 2) period, contributing to reviews, performance discussions and smooth transition to aftercare. Continually review services solutions and processes to reduce complexity, improve outcomes and mitigate risk. About the Candidate Strong technical understanding of MEP systems, existing building services and performance-based design. Ability to translate complex technical information into clear, accessible language for non-technical stakeholders. Confidence to challenge supply chain partners constructively while maintaining positive, collaborative relationships. Strong coordination and integration skills, working effectively with design, commercial and delivery teams. A proactive problem-solver who focuses on root cause, risk reduction and pragmatic solutions. High standards of professional rigour, honesty and accountability, with a willingness to escalate issues where required. Comfortable operating across all project stages, from pre-contract strategy through to handover and post-completion support. Keywords - MEP Manager, Technical Services Manager, M&E Project Manager, MEP Project Manager, Building Services Manager, M&E Manager, Building Services Manager, Building Services TPBN1_UKTJ

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world‑class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI‑driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. Wavemaker positively provokes growth for clients by reshaping consumer decision‑making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together. As a Paid Search Senior Associate Director, you will be responsible for delivering category‑defining capabilities and services across your portfolio of clients at Wavemaker. Success in this role means providing strategic insight, developing your team of specialists, with your ultimate responsibility for the quality of work within this team. As a senior leader within the department, you will be a point of escalation for the team and will deputise at key meetings & events for the Paid Search Business Directors and Head of Paid Search where needed. You will be vital to making sure we deliver on our vision for Paid Search consistently across your client portfolio and continue to evolve best practices and operations across the wider department. The role involves managing Account Directors, Account Managers and Account Executives across the UK and in our Global Hub (who are also a core part of your responsibilities). • Support the Head of/Business Director and broader team in capacity planning and resource management. Lead the recruitment process for your immediate team and assist with the wider team’s recruitment as needed. Act as an ambassador for the team to potential candidates., • Take responsibility for your UK and Global Hub team’s development and career progression within the agency. Leading by example to motivate and encourage., • Motivational people manager leading by example and coaching your team. Provide constructive feedback at every appropriate opportunity., • Lead through vision, values, and model leadership behaviours whilst championing and facilitating change in a positive manner. Oversee development and implementation of paid search best practices (set centrally through the Wavemaker Way), with ultimate accountability for adherence to controls, and responsible for effective oversight of designated paid search campaigns and weaving these into the overall cross‑channel campaign strategy. • Help manage the relationship with key suppliers/partners such as Apple, Google, Microsoft Ads and more across GroupM Nexus. Work with the senior leadership team to make sure that joint business plans and targets are achieved. Responsibility for the output of your team (UK‑based and Global Hub), both clients facing and operational. You are accountable for your team’s adherence to Wavemaker Governance best practices across your clients. • Lead on application and adherence to all areas of paid search activation finance processes., • Making full use of the technology available, implementing processes and practices that maximise operational efficiencies whilst identifying opportunities for process improvement, and providing recommendations., • Takes ownership of operations in your team, proactively suggesting ways to resolve and eliminate issues from happening., • Make sure that service level agreements are aligned with relevant stakeholders and that all deadlines are met, with tasks managed through our project management suite., • Develop strong relationships with your clients, leading team communications with these stakeholders. Strategically nurtures relationships with key decision‑makers. Actively generate case studies and seek opportunities for award entries whilst ensuring the teams aim at a higher prominence within the wider industry. • Become a trusted advisor representing the agency & department., • Advise internal and external stakeholders around paid search and industry trends, displaying a deep knowledge and how it impacts client’s businesses., • Active leader in the Paid Search community which includes contributing to internal team meetings, participation in wider GroupM training & events, and more., • Be responsible for training your team and others across the department. Make sure we continue to develop the departments knowledge & expertise. Operating as an in‑agency expert in your field of specialism, whilst showing a good understanding of the overall media landscape too. • Oversee, as appropriate, the performance of Account Directors, Managers and Executives in your team ensuring that you are quality controlling work., • Strategic understanding of the client’s business and KPIs, keeping up to date with latest Industry news and proactively spotting trends, product releases, and other opportunities which could improve activity., • Demonstrates expert understanding of the client business successes, challenges, and strategic objectives; draws from experience to evaluate solutions from the business perspective and provide advice regarding potential opportunities and risks. Contributes to the development of strategic revenue and service opportunities. • Involvement in new business and client retention., • Responsible for fostering a ‘fearless growth’ mindset in your team; continually experimenting and driving performance forwards for clients. The Paid Search Senior Associate Director will be responsible for the operations and output of your team for clients. Primary line management is from the Paid Search Business Director, who will consult with the Head of Paid Search when setting objectives. Measures for success in this role will be client retention and performance, the consistent execution of the Wavemaker Way for your clients, documented performance benefits from the delivery of projects via the Wavemaker Way, continued delivery of experimentation for your team, progression and retention of talent within your team. We are looking for candidates who are self‑starters, want to succeed and have a desire to push the boundaries. Passionate about digital marketing, specifically Paid Search and Cross‑Network campaign formats (e.g. Performance Max, Microsoft Audience Network etc.). Successful candidates will have an analytical mindset coupled with creativity. Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in‑office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we’re together, fostering creativity, collaboration, and connection in this open and supportive environment. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. This is a UK based role and requires individuals to have the right to work in this location. #J-18808-Ljbffr

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