Legal operations manager jobs in United Kingdom

The Opportunity: The Institutional Client Onboarding Analyst works directly with our Sales Relationship Managers, Service Relationship Managers, international institutional clients and consultants, international custodians, and various internal groups to on-board and maintain accounts for international institutional investors. The Institutional Client Onboarding Analyst acts as project manager to improve current processes and resolve operational issues associated with the complex workings of international accounts that trade in overseas equity markets. The Day-to-Day: • Manage the on-boarding of new institutional segregated and fund accounts, • Subject matter expert as it relates to international institutional funds and separately managed accounts, • Research and resolve operational issues pertaining to international institutional investor accounts, at times working with other groups in the process, • Assist the Institutional Client Services Relationship Managers and Sales Relationship Managers with complex client service requests, • Assist the Institutional Client Operations Team Leader with the ongoing development of the Institutional Client Operations Team members including ongoing training, workflow management and peer reviewing sensitive items, • Create, develop, document and implement workflows and process improvements to serve the needs of our international institutional investors as they relate to additions, withdrawals, account set-up, and changes to their accounts, • Responsible for understanding and documenting the nonstandard operational issues typical of accounts trading in international markets, directed brokerage relationships, and other unique institutional trading operations, • Coordinate with international institutional custodians to support the trading, implementation, and operations aspect of institutional accounts, • Understand and monitor the compliance issues revolving around the international institutional industry, unique codes of ethics, and internal requirements; and create, document and implement policies and procedures, • Coordinate contract negotiation between our clients and internal teams; including Legal and Senior Management Your Qualifications: Bachelor's degree or equivalent combination of education and experience required Experience in institutional financial Operations/Onboarding required (5+ years) Experience with fund sub-distributor and/or database platform support preferred Highly developed qualitative and/or quantitative skills required Excellent project management skills and experience Excellent verbal and written communication skills Ability to adapt to changes in a fast paced, team environment Ability to prioritize workload and manage time across various tasks Proficient in Microsoft Office software Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events, • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. *Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

The Opportunity: As a Global PCG Marketing Operations and Data Privacy Analyst, you will work with teams across Global Private Client Group (PCG) Marketing and get exposure to unique initiatives aimed at driving leads to our Sales group globally, reporting to the Group Manager. You will partner with the Legal Compliance and Communications Department (LCCD) and Enterprise Risk Management (ERM) to improve Global PCG Marketing's operational adherence. You will develop your communication, critical thinking, and project management skills all while working on a fast-paced, successful team. The Day-to-Day: • Identify, recommend, and develop new and improved business processes across Global PCG Marketing, • Manage third-party vendor onboarding and expansion efforts in partnership with Enterprise Risk Management (ERM) and other internal groups, • Create and improve department-wide process documentation to ensure operational adherence with policies and procedures., • Communicate process changes and create training for impacted employees, • Gain insight into other department-wide processes, including marketing inbox management, third-party payment processing, and new market expansion, • Ensure Global PCG Marketing campaigns and processes follow data privacy regulations across North America, Europe, Asia-Pacific, and more through ongoing oversight and audits, • Understand privacy regulations for new international Private Client Group markets and provide guidance on their application to various marketing activities, • Review and route Global PCG Marketing vendor contracts, gaining insight into global business-driving initiatives, • Be a liaison between Global PCG Marketing and LCCD Your Qualifications: • 2+ years of experience working within data privacy and compliance, • Demonstrate strong attention to detail and organizational skills., • Thrive in a fast-paced environment that demands flexibility and creativity, • Successfully prioritise tasks/projects with varying complexities and deadlines, • Demonstrate excellent written and verbal communication skills, with the ability to effectively interface with employees at all levels, • Collaborate effectively to advocate for a solution, • Instill trust while maintaining high levels of autonomy, • Effectively use critical thinking skills Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events, • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. *Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Join Our Team as a Residential Deputy Manager!\n Company: Area Camden \n Contract: Permanent \n Specific Hours: 08:00 AM - 08:00 PM (12-hour shifts) \n Salary: £39,362.67 per annum \n Location: Camden, London About Area Camden\n At Area Camden, part of the Polaris Community, we are dedicated to providing high-quality care that empowers young people to achieve their goals. We believe in creating a nurturing environment where every individual can thrive. Your Role as Deputy Manager\n As our Deputy Manager, you will play a crucial role in supporting the Registered Manager with the daily operations of our service. Your leadership will help foster a caring and respectful atmosphere for young people aged 11-18. You will ensure that individual needs are met, staff practices align with our core values, and that all care delivery adheres to legal requirements and our Statement of Purpose. Key Responsibilities\n\n • Assist the Registered Manager and step in when needed to oversee daily home operations.\n, • Supervise and support staff, ensuring effective communication and high standards of practice.\n, • Manage key operational areas, including care quality, recruitment, training, and basic financial duties.\n, • Assess young people's needs and contribute to personalized care plans that address cultural, social, and emotional aspects.\n, • Promote positive behavior, independence, and active participation in decision-making.\n, • Maintain a respectful, non-discriminatory practice while providing high-quality personal care.\n, • Ensure compliance with safeguarding requirements and relevant legislation.\n, • Keep risk assessments and health & safety checks up to date to ensure a safe environment.\n, • Maintain accurate records, including care plans and medication documentation.\n, • Build strong relationships with young people, families, staff, and external professionals.\n, • Support staffing needs, including recruitment and identifying training requirements.\n, • Assist with admissions, ensuring a smooth and welcoming transition for each young person.\n, • Attend meetings and share key information within the team and partner agencies.\n, • Ensure staff are trained and confident in relevant intervention strategies.\n, • Work within the rota pattern (08:00-20:00), supporting a minimum average of 168 hours per month.\nEssential Skills Required\n\n, • 2+ years of residential childcare experience.\n, • Level 3 Diploma for the Children and Young People's Workforce or equivalent.\n, • Experience in child protection.\n, • Strong leadership and staff supervision skills.\n, • Excellent written and verbal communication abilities.\n, • Experience managing budgets and staff rotas.\n, • Project management skills with an enthusiastic disposition.\n, • A commitment to ongoing personal development.\n, • Proactive and solution-focused mindset.\nWhy Join Us?\n At Polaris, we are proud to be an equal opportunities employer, actively encouraging applications from qualified candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff to share this commitment. Successful applicants will undergo an enhanced DBS check. \n If you are ready to make a difference in the lives of young people and lead a dedicated team, we would love to hear from you!

Safety & Security Manager - London. The May Fair Hotel, one of London's most iconic 5 star destinations, is seeking an experienced Security Manager to safeguard our guests, team members, and property. As Security Manager, you will lead all security operations, ensure compliance with legal and brand

As Safety and Security Manager, you will lead all security operations, ensure compliance with legal and brand standards, and cultivate a culture of safety across the hotel. Ensure adherence to health & safety legislation, fire safety protocols, and company policies. The Londoner Hotel, one of London

\n Senior Project Director – Major Projects and Portfolios (LON03DM)\n Primary Location: GBR-GL-London \n Job: Project Management \n Schedule: Full-time \n Employment Type: Employee \n Job Posting: Jul 21, 2026 \n Unposting Date: Aug 20, 2026 \n Reporting Manager Title: President, Major Projects and Portfolios About us\n Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialise in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI‑enabled delivery, we support customers in navigating complexity as they meet today’s needs and transition to more sustainable solutions. Role Overview\n The Senior Project Director – Major Projects and Portfolios (MPP) will report to the President of Major Projects and Portfolios (MPP) for the EMEA region and is accountable for the successful execution of one of the largest and most complex energy infrastructure projects in the world. \n This role requires exceptional leadership, communication and problem‑solving capabilities to direct subject matter experts and multi‑disciplinary teams operating across multiple locations. The Vice President, Project Management will drive efficient, safe and high‑quality project delivery while maintaining alignment with programme objectives. \n The project’s execution strategy, contracting framework and overall schedule are largely established. In addition, Worley is a mature EPCM delivery organisation with well‑developed systems, tools and processes. The successful candidate must be comfortable entering an in‑flight project environment, adopting established delivery frameworks and operating effectively within the “Worley Way,” rather than building systems from first principles. \n We are seeking a highly energized and motivated leader who embraces this challenge and can quickly establish credibility, build alignment and drive performance across all facets of project execution. Collaboration and the ability to motivate high‑performing teams will be critical to success. Worley fosters a culture grounded in partnership and shared success—embodied in a “we win together” mindset—and the Vice President, Project Management is expected to actively model and reinforce this culture. Scope and Accountabilities of the Role\n The Senior Project Director – MPP is accountable for the overall leadership, strategic direction and successful delivery of the MPP Project. \n This role provides full lifecycle oversight across engineering, procurement, construction management and stakeholder engagement, ensuring the project is executed safely, on schedule, within budget and in alignment with customer, partner and regulatory expectations. \n The Senior Project Director – MPP serves as the primary interface with the client and key stakeholders, establishing trusted relationships while ensuring transparent communication and alignment on project objectives, risks and performance. \n Leveraging Worley’s established EPCM delivery model and global integrated delivery capabilities, the role is responsible for driving execution excellence, embedding best practices and delivering consistent, high‑quality outcomes across all phases of the project. Safety & Leadership\n \n • Champion a strong safety culture, driving consistent behaviours aligned with Worley’s safety standards and zero‑incident mindset.\n, • Provide visible, proactive leadership across all aspects of health, safety and environmental (HSE), performance, ensuring full compliance with regulatory requirements and company expectations.\n Project Delivery & Execution\n \n, • Lead and ensure execution of fully integrated project plans across all phases of the MPP Project.\n, • Drive strict adherence to Worley’s EPCM delivery model and established project governance frameworks.\n, • Effectively lead and integrate multi‑disciplinary teams across multiple locations and delivery functions—including engineering, procurement and construction management—to achieve efficient, high‑quality project execution.\n, • Maximise the utilisation and value of Worley’s Global Integrated Delivery Centres to enhance execution efficiency and consistency.\n, • Ensure delivery against key project objectives, including scope, schedule, cost, quality and overall performance metrics.\n, • Proactively identify, assess and manage risks, implementing effective mitigation strategies to sustain project performance.\n, • Ensure all decisions and actions are aligned with the best interests of the project, the customer and Worley.\n Client & Stakeholder Management\n \n, • Serve as the primary point of contact for the client, cultivating strong, transparent and trusted relationships.\n, • Provide consistent, accurate and timely reporting on project status, risks, opportunities and performance metrics.\n, • Manage complex stakeholder environments, including clients, regulators, contractors and local communities, ensuring alignment and proactive issue resolution.\n, • Maintain full accountability for project financial performance including budget management, forecasting and cost control.\n, • Drive commercial strategies that protect and enhance project value.\n, • Oversee all aspects of contract management, including claims, variations and change management processes, ensuring alignment with project objectives and risk mitigation.\n Interface & Integration Management\n \n, • Oversee all internal and external project interfaces, ensuring alignment across functions, workstreams and stakeholders.\n, • Drive seamless integration across project workstreams to enable coordinated execution.\n What you will bring\n The successful candidate will be a highly respected project leader with a demonstrated ability to deliver mega‑projects in complex, remote and challenging environments. They will bring a balanced combination of technical depth and commercial acumen, coupled with exceptional leadership and stakeholder management capabilities. The successful candidates will also bring a proven track record of performance in a senior leadership capacity (Project Director or equivalent) on large‑scale, complex infrastructure projects (>$5 B Total Installed Cost), with demonstrated success delivering projects in alignment with established schedules and budgets. \n In addition, the individual will possess the following experience and qualifications: \n \n • Strong demonstrable track record in full project lifecycle (FEL, EPC & EPCM).\n, • Experience delivering projects in the EMEA region is highly preferred.\n, • Deep technical understanding of engineering, construction and commissioning practices.\n, • Strong commercial acumen, with proven experience managing large‑scale project budgets, contracts and financial performance.\n, • Experience leading large, integrated project organisations, including home office teams and site‑based workforces.\n, • Demonstrated ability to lead and coordinate globally dispersed, multi‑disciplinary project teams.\n, • Extensive subcontract and contractor management experience within complex execution models.\n, • Strong stakeholder engagement skills, including the ability to influence and guide client decision‑making at a senior level.\n, • Legal authorisation to work in the United Kingdom or the ability to readily secure such authorisation.\n Moving forward together\n We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values‑inspired culture that unlocks brilliance through belonging, connection and innovation. We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves and are heard. \n And we’re not just talking about it; we’re doing it. We’re reskilling our people, leveraging transferable skills and supporting the transition of our workforce to become experts in today’s low‑carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. \n And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities and be part of delivering sustainable change. \n #J-18808-Ljbffr

Technical Central London based / Hybrid Mobile Contract Manager required. Working for one of the largest, leading independent, most long standing engineering and services businesses within the UK. A new Contract Management role has arisen to join a very large, privately owned FM firm overseeing a portfolio of prestigious corporate office clients across Central London. Leading a team of mobile electrical and mechanical technicians, you'll take full ownership of service delivery across multiple client contracts, ensuring exceptional customer experience, operational excellence and commercial performance. This is a highly visible role where you'll act as the key point of contact for clients, building trusted relationships whilst driving continuous improvement and identifying opportunities to grow the services. Reporting into the Head of Operations, you'll work closely with engineers, support teams and key stakeholders to ensure contracts are delivered safely, efficiently and in line with agreed service levels. Some of the key deliverables in this role will include: Leading and motivating a mobile team of electrical and mechanical engineers across multiple client sites. Building strong, collaborative relationships with clients and acting as the primary point of contact for all service delivery matters. Managing contract performance against agreed KPIs and SLAs, ensuring consistently high standards of service delivery. Taking ownership of contract financial performance, including revenue, profitability, WIP management and debt control. Conducting regular service review meetings with clients to ensure expectations are met and opportunities for improvement are identified. Managing specialist subcontractors and service partners, ensuring quality, compliance and value for money. Identifying and developing opportunities for additional works, projects and contract growth. Driving a strong health and safety culture across all activities and ensuring compliance with company procedures and statutory requirements. Supporting recruitment, onboarding, development and performance management of engineering teams. Working collaboratively with operational support functions to deliver a seamless customer experience. The ideal candidate will be: An experienced facilities management professional who enjoys building client relationships, leading teams and delivering high-quality services across a varied portfolio. Commercially aware, customer-focused and passionate about developing people whilst maintaining high operational standards. Benefits . Some of what you can expect include: 25 Days Holiday + Bank Holidays with the option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Private Medical Insurance Life Assurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Free 24/7 Employee Assistance Programme, including counselling and legal advice Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance and Cycle to Work Scheme * Ongoing training, development and career progression opportunities Looking to interview and appoint ASAP

Procurement ManagerSalary: £60k - £65k + 10% bonusLocation: RemoteOur client has been on a mission to bring gigabit-speed full fibre broadband to thousands of homes across the UK. They're building a network that connects people, communities, and businesses with fast, reliable broadband that makes everyday life easier.The business is entering an exciting stage of growth, with ambitious plans for the future. To help us deliver on those plans, we're looking for a Procurement Manager who can bring commercial insight, strong financial governance, and a passion for improving processes.This is a key role within our Finance function, responsible for ensuring our purchasing activity is efficient, compliant, and delivers real value for the business. You'll act as a trusted financial gatekeeper, working closely with teams across the organisation to support smart decision-making while maintaining robust controls.The Role:As Procurement Manager, you'll own and oversee our end-to-end procurement and purchasing processes, ensuring all spend is necessary, legitimate, correctly approved, and aligned with business objectives.You'll manage our purchasing framework, provide financial oversight for purchase approvals, and ensure strong governance across all areas of procurement. You'll also play a key role in developing our purchasing systems and processes, working with internal teams and external partners to drive improvements.Key responsibilities will include:Acting as the delegated financial authority for purchase approvals, ensuring spend is supported by a clear business need, available budget, correct coding, and appropriate approval levels.Owning the purchasing process within Salesforce, ensuring it supports efficient, compliant, and auditable procurement activity.Maintaining strong financial controls and ensuring procurement policies are consistently applied.Partnering with stakeholders across the business to enable timely, value-driven purchasing decisions.Working with software providers and implementation partners to enhance procurement systems and workflows.Managing third-party supplier onboarding, ensuring all legal, regulatory, insurance, and compliance requirements are met.Providing reporting and insight into procurement activity, spend trends, and cost-saving opportunities.Supporting Finance with accurate cost recognition, accruals, and management reporting.What we're looking for:We're looking for someone with strong procurement, finance, or commercial finance experience who understands the importance of balancing business agility with financial control.You'll ideally have:Experience working within TelecommunicationsSignificant experience in a finance, procurement, or commercial finance role within a medium to large organisation.Proven experience managing purchase-to-pay (P2P) processes and approval frameworks.Experience reviewing and approving spend against budgets, business cases, and cost centres.Strong knowledge of finance systems, including purchase requisitions, approvals, supplier data, spend analysis, and GL coding structures.Experience using Salesforce or similar workflow-based procurement systems (desirable).Experience working with IT teams and external software partners to improve or implement financial systems.Experience supporting internal controls, audits, and governance processes.The ability to build strong relationships with stakeholders across Finance, Operations, IT, Leadership teams, and external suppliers.You'll be:Commercially minded – able to challenge spend constructively while helping teams achieve their goals.Detail-focused – ensuring accurate coding, documentation, approvals, and financial data integrity.Process-driven – passionate about improving systems, automation, and ways of working.A confident communicator – able to explain financial decisions clearly and influence stakeholders at all levels.Analytical and curious – able to identify trends, risks, and opportunities to optimise costs.Trusted and accountable – someone who takes ownership and acts with integrity as a financial guardian for the business.For more information on this role, please contact Scarlet Wilson.TPBN1_UKTJ

Regulatory Manager (Food / Packaging) EMEA c60-80k Base + BonusABJ6716HYBRID 3:2As an experienced regulatory manager working with the Head of Materials Compliance, you will support the delivery of the organisations EMEA regulatory strategy and mitigation of regional legal and compliance risks in the food manufacturing and packaging sectorThe Regulatory Affairs Manager leads the application of regulatory requirements across a packaging-focused business, ensuring products consistently meet stringent Food Contact, Chemical, and Environmental safety standards.As an experienced Regulatory Manager, you will act as a technical lead, partnering with Sales, Operations, and R&D to translate complex regulatory changes (including REACH and PPWR) into practical business guidance.As Regulatory Affairs Manager with experience in food packaging you will monitor evolving regulatory landscapes, engages with industry bodies, and ensures compliance documentation is accurate, robust, and aligned with customer and legal requirements.Key ResponsibilitiesCustomer Strategy & Brand ProtectionLead regulatory response strategy for key global customersAuthor and review Declarations of Compliance (DoCs) and technical position papersAct as technical authority in customer meetings on regulatory and compliance mattersTranslate complex regulatory requirements into clear, practical business guidanceSupplier Governance & AuditApprove raw materials used in packaging applications (e.g., coatings, inks, compounds)Support supplier qualification and regulatory approval processesParticipate in supplier audits and coordinate third-party testing where requiredEnsure transparency of material data and manage supplier regulatory documentationRegulatory Intelligence & Industry EngagementMonitor regulatory developments across EMEA (REACH, CLP, PPWR, Food Contact)Represent the business in relevant trade associations and industry groupsProvide regulatory impact assessments and executive summaries to senior leadershipSupport proactive mitigation of emerging regulatory risksFunctional Support & LeadershipProvide technical guidance to a small teamMaintain regulatory documentation systems and ensure consistency of dataQualifications / ExperienceDegree in Chemistry, Chemical Engineering, Food Science or related disciplineStrong knowledge of EU Food Contact legislation (e.g. Framework Regulation (EC) 1935/2004)Working knowledge of REACH, CLP, and packaging regulations (including PPWR)Experience producing Declarations of Compliance and regulatory documentationAbility to interpret legislation and translate into business impactStrong communication skills with internal and external stakeholdersExperience working in packaging, materials, chemicals, or manufacturing environmentsDesirableSupplier audit experience (Lead Auditor certification advantageous)Experience with regulatory databases (e.g. SharePoint, SAP systems)Exposure to circular economy or sustainability-driven packaging regulationAbility to travel as required with the role on occasion (European)Salary dependent on experience Bonus: 7.5% | Holiday: 25 days | Pension: Employer 9% contribution; private medical Insurance; Life Assurance; 3 days in the office two from home.To Apply: Please contact Alison Basson, job ref ABJ6716 on 07814547440 or preferably apply toTPBN1_UKTJ

Technical Leadership. Modernisation Expertise. Field Excellence.Are you a highly technical lift professional possibly a former Engineer ready to step into a leadership role within a Private Equity-backed engineering services business?Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is entering an exciting phase of growth and value creation.We are now seeking a Field Manager/Senior Field Engineer with strong lift modernisation experience to oversee site operations across multiple projects, working closely with the Project Manager to ensure safe, high-quality and profitable delivery.Full training and support are available for engineers looking to progress into a management role.The Role at a Glance:Field Manager / Senior Field EngineerSouth East / London / Home Counties - Access to Dartford or Andover Offices£50,000 - £55,000Plus Extensive Benefits Package in Car AllowanceCore hours: Onsite 08:00-17:00, with one hour for lunchNote: We will buy you out of any training funded by your current employer.Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipmentPedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sitesCulture: Safety, Ethics & Quality FocusedYour Background: Lift Engineer with modernisation or installation experienceQualifications: NVQ Level 3 in Lift Engineering (essential)Who we are:Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth.The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments including prestigious and high-profile sites.As a Private Equity-backed organisation, Liftec Express is focused on operational excellence, safety, quality and sustainable growth. This is an opportunity to join a technically strong, supportive environment where engineering expertise is highly valued.Ready to take the next step in your career?Reporting to and working alongside a Project Manager, you will take responsibility for the effective day-to-day management of site operations on lift installation or modernisation projects.You will define project objectives and manage multiple installation or modernisation sites, supervising the installation of equipment, monitoring site progress and coordinating with stakeholders both on- and offsite. Ensuring projects run on time and within budget will be central to your role, alongside monitoring engineers and subcontractors to maintain delivery standards.You will communicate and coordinate with owners, architects, consultants, contractors, suppliers and subcontractors, acting as the key technical point of contact on site.Working closely with the wider project team, you will mitigate safety, ethics and quality risks, ensuring compliance with Liftec Express policies as well as government and legal requirements. You will support customer satisfaction, provide technical engineering guidance and contribute to improved project profitability.You will also train and monitor subcontractors (where applicable), ensuring high standards of safety, quality and operational delivery across all projects.About You:An experienced lift professional with a strong background in installation and/or modernisation, you bring deep technical knowledge of lift systems and site-based operations.An NVQ Level 3 in Lift Installation (or equivalent) is essential. NVQ4 in Lift Commissioning, SMSTS or SSSTS certification and an appropriate CSCS card would be advantageous.You have excellent communication and leadership skills, with the ability to coordinate multiple stakeholders in a dynamic, customer-focused environment. Organised and self-reliant, you are comfortable managing site activities, monitoring progress and maintaining accurate documentation.Strong computer skills and commercial awareness underpin your ability to support project performance and profitability.Whether you are already operating in a field management capacity or are a senior engineer ready to step up, you will be supported with structured training and development.Benefits:Access to Discounts PlatformPension (Day 1) - AvivaHoliday 25 days per year plus bank holidays holiday year - January to DecemberWellness (Day 1) - Employee Assistance ProgrammeDeath in Service (Day 1) 3 x Salary - Canada LifeSickness Scheme - DiscretionaryFamily Policies - Industry-leading enhanced maternity and paternity provision subject to serviceIncentive Scheme - DiscretionaryCar AllowanceOvertime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times pre-approved only.Night call: One week in four; standby £50 per weekday night, £125 per weekend night.Engineer Incentive Scheme - DiscretionaryRadius Pay detailed in Variable Pay PolicyEmployee Referral SchemeWhy Join Liftec Express?Technical leadership role within a respected PE-backed engineering businessStrong pipeline of installation and modernisation projectsClear progression pathway from Engineer to Field ManagementSupportive, safety-first cultureOpportunity to influence quality, performance and customer satisfactionIf you are a technically strong Lift Engineer or Field Supervisor looking to progress into a Field Manager role within a respected engineering services business, we would love to hear from you.Apply now to explore this opportunity in confidence.Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.TPBN1_UKTJ

In House Solicitor / Legal Counsel Up to £105,000 Contractor - Curtain Walling & Envelope facades London Our client is one of the leading building envelope specialists in the UK, a worldwide leading contractor in the engineering, project management, manufacturing and installation of architectural envelopes and interior systems. They are looking to strengthen their Operations team with the appointment of a Construction Law specialist to join the Legal team, A qualified Solicitor with 1 or 2 years PQE experience. With an extensive portfolio of works including commercial and residential projects with typical contracts varying from £10 through to £50 million, they seek a key member of the operations team, a Solicitor or in-house Legal Counsel. This position requires excellent communication skills although the main focus will be pre-contract reviewing legal contracts. The ideal Legal Counsel will have gained in the region of 5 years + PQ experience working in a suitable construction company and ideally possess c 10 years legal experience as a minimum and exceptional organisational, analytical, and interpersonal skills. An individual qualified as a solicitor in England or Wales or equivalent. Must have construction and contractor experience. This demanding position requires someone who possesses excellent communication skills who can hit the ground running. Applications would be welcomed from both qualified solicitors and construction professionals who have specialised in construction law. Required Attributes and Experience To succeed, you will need to possess substantial construction experience coupled with a sharp commercial acumen and relish working closely at the forefront of the business, to carry out all contractual and legal work as required in relation to the preparation, review, tendering, negotiation and agreement of contracts with clients, suppliers, sub-contractors and third parties. Also: Provide legal and contractual advice and support to project managers, members of their teams, and officers within the Group Assist the Risk and Legal Department Manager and Group Risk Management and Legal Department to procure, administer and review all insurance covers relevant to the Group in the UK Procure, liaise with and supervise external lawyers and contract and claims consultants Negotiate contracts with lawyers and commercial executives from other parties, Have a good working knowledge (including relevant qualifications) of contract law and/or construction law Have good experience in negotiating contracts within the construction industry, including at design and build sub-contractor level Be a good team player but also able to work independently on contracts The salary will be dependant on level of exposure to industry and can go beyond the stated level. Bonus and additional benefits also make up the package. The group are a recognised performer in industry within the sector in which they operate

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About the RoleAs an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership.We have a number of roles available to cover:Maidenhead, Berkshire (SL6 postcode area)Hemel Hempstead, Hertfordshire (HP3 postcode area)Bromley, South East London (BR1 postcode area)Southall, West London (UB2 postcode area)Key ResponsibilitiesStrategic Client & Asset ManagementCollaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required.Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability.Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved.Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider teamSupport emergency planning, business continuity, testing, and monitoring with emergency management support as required.Customer Management & ExperienceThe role is envisaged as predominantly site based with key focus occupier visibilityServe as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships.Proactively identify opportunities to improve the customer experience through building amenities, services, and programming.Act on customer feedback to create a productive and engaging environment that adds value to their occupancy.Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunitiesFeedback all customer intelligence to the asset management team.Financial Management & Service ChargesWork with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control.Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable.Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs.Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals.Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation.Respond to customer and consultant queries and challenges in a timely manner.Lease and Legal ManagementLiaise with Data Management team on complex and protracted lease queriesProvide application recommendations to the Asset Manager. Receive and analyse customer applications under the lease, including alienation and alterations.Ensure customer compliance with lease covenants, including complicated or contentious perceived breachesResolve customer matters affecting valuationLiaise with appropriate additional advisers as required (legal, building surveying etc.)Working with RLAM JLL Asset Experience Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset manager.Health & Safety and Compliance ManagementManage risk actions and undertake statutory compliance management.Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriate (void security)Handle Accidents & Incidents reporting and follow-up.Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements.Coordinate LRQA audits and compliance activities.Ensure compliance with health and safety legislation and implement compliance measures.ESG and SustainabilitySupport and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities.Be aware of industry and legal obligations in relation to ESG.Assist with sustainability reporting and compliance requirements.Support Asset Sustainability Plans, ESG Database and Risk Assessments.Supplier & Contract ManagementLead representation at site level framework partner meetings, to ensure high standards of service delivery.Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services ManagerImplement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects.Handle reactive works and fabric maintenance issues.Manage quotes and work orders within designated authority levels.Supervise projects and works activities, including management of risk and method statements.Property Operations and InspectionsConduct regular property inspections in line with client and JLL KPIs and submit written reports via VisionEnsure high standards on all managed sites, flagging areas for growth and improvementSupport property presentation standards across managed sitesCoordinate void management activities with central support teamsTransactions and TransitionsHandle property transitions, due diligence, and support disposals and acquisition processesSupport letting agents, solicitors and other third parties with queriesLead transitions meetings (with Transitions team for SC properties)Maintain overall accountability for Readiness for Sale packs, prepared by Asset Experience Services functionParticipate in portfolio sales/purchasesInsurance ManagementHandle on-site activities such as accident book records and CCTV provisionReview and supply contracts and gather information for central insurance teamImplement insurer's requirements, including improvements and repair/maintenanceEnsure claims are settled and funds applied to any insurance works completedTechnologyUtilise available tools to ensure quality, efficiency of output and optimise service to stakeholdersProspective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investmentsSkills & QualificationsTechnical KnowledgeExpert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility managementStrategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contextsExpert-level knowledge of RICS standards with ability to interpret and apply to complex situationsComprehensive understanding of regulatory frameworks, compliance governance, health and safety legislationKnowledge of sustainability standards, ESG strategy implementation, and reporting requirementsFamiliarity with property management technologies, reporting systems, and relevant property legislationPersonal AttributesStrategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detailDecisive leadership when making complex decisions with collaborative working style that builds effective relationshipsClient intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellenceEntrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challengesAccountability for performance and business outcomes with professional integrity in all business dealingsInspirational leadership that motivates high performance with resilience under pressureCommercial acumen that balances service quality with profitabilityLocation:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Senior Legal Counsel \n Property development firm \n £100K-£140K \n London - Fully on-site \n permanent role \n \n The Duties: \n \n Drafting, reviewing and negotiating commercial leases, sale and purchase, construction, consultancy, planning and s106, property management, guarantees, collateral warranties, commercial and other agreements and documents. \n Conducting due diligence and title investigations and advising on and managing the Group's acquisition/disposal transactions, \n Advising on disputes and drafting/reviewing pre-action correspondence and demand letters and working with external counsel on any adjudication, arbitration or litigation proceedings. \n Drafting board resolutions and ensuring that relevant board and other internal approvals are obtained prior to execution of contracts \n Advising and working closely with all business/control/support functions such as Projects, Cost Control, Marketing, Human Resources & Administration, Finance and Information Technology on legal issues arising from the Group's business and operations. \n Advising and providing the Group with updates on new legal and statutory developments of relevance to the Group and assist with the reviewing and updating of company policies to ensure compliance. \n Ensuring that legal risks are identified and advised to Director & General Manager and senior management in a timely manner. \n Representing the Group in dealings with external parties including regulators and Governmental bodies. \n Managing external law firms and controlling legal costs expenditure within approved budgets. \n \n \n The requirements: \n \n Solicitor qualified in England and Wales \n Over 7 years post qualification experience handling residential and mixed property development matters, sale and purchase of residential properties and ability to handle commercial lease documents independently. \n Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Soft Services Manager (SSM) is responsible for managing high standard of operational soft servicesacross the Royal London Asset Management (RLAM) portfolio. The role ensures consistent, seamlessand efficient standards are maintained, so that customers and their visitors can focus on their corebusiness.PurposeThe SSM ensures that the appointed service partners works with the JLL RLAM Property Delivery Teamas a cohesive unit, reflecting RLAM's vision, ambition and optimising service. The role requires effectivemanagement of these partners to deliver services within the agreed scope and budget, in accordancewith contractual obligations, SLAs and key performance indicators. The SSM will collaborate with allmembers of the JLL & RLAM teamsResponsibilitiesService Partner & Performance Management• Develop and implement operational best practices and improvement initiatives.• Effectively manage the allocated service partners and their contract performance, includingmanaging key relationships, monitoring contract administration, and driving operationalimprovements; ensuring work output is in line with contractual obligations.• Meet regularly with core service partners and ensure Key Performance Indicators (KPIs), ServiceLevel Agreements (SLAs) and reports are completed promptly and accurately.• Ensure all contracts are maintained within the agreed budget and seek alternative ways toimprove customer service and reduce expenditure.• Work with RLAM Cost Manager to target efficiency initiatives in supplier service.jll.comStrategic Leadership & Innovation• Foster and develop relationship between the Property Delivery team, service partners, JLL /RLAM Procurement, RLAM CX Strategy Director and stakeholders to create unified customerexperience.• Serving as a strategic partner to the wider JLL and RLAM teams on all matters related to softservices excellence.• Working with the RLAM CX Strategy Director to developing and executing customer experienceprogram capabilities for soft services.• Seeking innovation initiatives and driving technology adoption through the supply chain.• To enhance the capability of existing buildings technology, contributing where required to thesupplier scoping for utilisation of new SMART building technology platforms, and data analysis.Ensuring RLAM's suppliers operational activity supports optimum performance, is closelymanaged and reported in accordance with building accreditations such as Nabers.Operational Excellence & Compliance• Ensure supplier adherence to building regulations, statutory obligations, legislative compliance,and best working practice are delivered.• Implementing and overseeing a detailed quality assurance framework, including regular auditsand assessments.• Lead in environmental soft service management of supplier service partners. Working with JLLRLAM ESG team to support supplier scoping, services and contracts to support agreed RLAMRPI strategy and reporting outputs.• Soft land newly completed buildings into operations after they have achieved practicalcompletion.• Ensure that any one-off and non-contractual operational tasks fulfilled to high specification withina dedicated timeframe, to include out of hours services for customer events and special projects.Qualifications• Preferably equivalent to a minimum of 10 years' experience in Soft Services management level.• Membership of IWFM or AssocRICS and or IOSH• National General Certificate in Occupational Safety and Health - accredited by NEBOSH• Proven track record of problem solving• Ability to communicate technical subjects to non-technical customers and team members• Ability to produce service line specific reportsAdept at managing the change process to a diverse group, promoting best practice and strategic advicewhere appropriatLocation:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About JLL -We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!What this job involvesThe UK Engineering Manager involve both day to day facilities coordination and management of multiple ad-hoc projects for the client's corporate facilities, including critical environments. The local sites set-up brings interesting challenges in Facilities & Real Estate and we are looking for an assertive candidate who can communicate effectively and cross-functionally to understand business needs, problem-solve and deliver facilities solutions that are both high-quality and cost-effective.Technical LeadershipEstablish relationships with client Site Leads, Area and Regional FM managers, business partners such as EHS leads, IT to establish trust and credibility in the delivery of IFM servicesResolve Hard services FM issues at sites under purview, escalating when neededDevelop the team's existing skills and add new competencies to enhance service and drive opportunities for more self-performanceDrive performance as measured by client's Key Performance IndicatorsManage subcontractors and suppliers to deliver goods and services against contracts and expectationsManaging on site teams including allocating resource, delegating workload, ensuring adherence to best practices etc.Drive and promote safety culture within portfolio including subcontractors, suppliers and visitorsLiaising with the EHS team and assist with any technical issues arising from an incident, near miss, investigation or other circumstances which require an engineering subject matter expert.Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.Support in the implementation of short and long-term projects for the client as requested.Import JLL best practices in the interest of exceeding client goals and expectationsGap Analyses full sites PPM schedule against site assets. Report and align with client + drive mitigation.Business Continuity Planning. Report and align with client + drive mitigation.Review of as built against design for office area. Report and align with client + drive mitigation.Procurement of goods and services for client's buildings utilizing Jones Lang LaSalle sourcing teams.Holding regular meetings with Landlord, ensuring that terms of lease are being provided to client- e.g. external maintenance, central plant management.Project Management during built-out phases, liaising with architects/landlords, organizing work schedules, etc.Ensuring that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues.Establishing and operating the information systems necessary for effective scheduling and recording of contract work.Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), preparing and updating forecasts.Supporting the sites with failures and remediation of engineering itemsDeveloping, implementing and maintaining JLLs practices across all engineering disciplines to meet client and engineering services legislative requirements.Working with the Line Manager and Engineering Regional Operating Manager, evaluate, propose and implement appropriate tools/processes to support the engineering function and evaluation of best practice compliance.Coordinate the appointment of authorised Persons for respective fields (Electrical, confined space etc.)Full understanding of Technical budget across regionOver sight and support for All Operations - providing real support (on-site and remote) to all engineering operations managed by JLL Assisting with issue resolutionsSupporting recruitment activitiesEnsuing role out of consistent operationsOperational ExcellenceSLA & KPI tracking systems (PPM and Critical PPM compliance measurement)Response time to Service Requests within the Client's severity requirementsMeasure preventative maintenance compliance on a monthly basis for Facility assetsMeasure preventative maintenance compliance on a monthly basis for critical equipment such as MDF, IDF rooms and othersCompliance with local Health and Safety regulationsCustomer SatisfactionPursue continuous improvementSound like you? To apply you need:Ability to work in collaborative Team environmentVendor/contract managementDecision making / complex problem solvingExcellent verbal & written communicationHigh level of IT literacyTechnical qualified professional engineerMulti discipline experienceStrong communication skillsAssertivenessPractical experience in Hard Services contract deliveryDemonstrates a good working knowledge of buildings services installations including HVAC / Electrical and other technical systemsExperience in maintaining engineering environments and providing hard servicesIdeally 6 years + exposure in Facilities Management role within a large commercial organization.Experience of owning facilities contracts and supplier/ contractor management.Qualified in Electrical/Mechanical EngineeringQuality Management knowledge and experience desirableDegree qualified in appropriate discipline (e.g. Mechanical / Electrical / Building systems Engineering) preferredDesirable - Authorising engineer for High Voltage, Confined space and Pressure Systems workingCIBSE affiliation desirableWhat you can expect from usYou'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...Apply today!#LI-JS11Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JLL is seeking a Food Services Manager for our Integrated Facility Manager business line. This role focuses on ensuring high-quality, consistent delivery of food services across multiple regions and sites.Key ResponsibilitiesVendor Relationship Management:The Food Services Manager oversees critical vendor partnerships for employee catering services including employee dining facilities, barista coffee shops, vendor pop-ups, and hospitality services. Additionally, you'll manage ancillary service providers such as coffee machine services, vending operations, complimentary item vendors (fruit, milk, etc.), and various support services like deep cleaning.Operational Excellence:Working alongside onsite delivery teams, you'll ensure full EHS compliance, consistent service delivery across the portfolio, smooth mobilization of new sites, and strict adherence to IFM and client contracts. The role requires managing vendor performance through measurable KPIs and SLAs while maintaining robust reporting and budget management processes.Strategic Relationship Building:Develop strong partnerships with Facilities Managers, Assistant Facilities Managers, Soft/Hard Services Managers, and the EMEA Program Team. Build client relationships and support RFP processes related to food services operations.Quality Assurance:Create and maintain SOPs and SOWs for the catering division, conduct quarterly audits across all catering areas, and ensure consistency of GREF-mandated hospitality services including tea point provisions and meeting room standards.Required QualificationsExperience:Ideally 6+ years in food or hospitality roles within large commercial organizationsProven facilities contract ownership and supplier/contractor managementWorking knowledge of quality, environmental, and EHS management systems (essential)Skills & Competencies:Strong vendor/contract management capabilitiesExcellent verbal and written communicationHigh IT literacyCollaborative team orientationCustomer satisfaction focusContinuous improvement mindsetPractical soft services knowledgePreferred Qualifications:Degree-level education or equivalentQuality, EHS, and environmental accreditationsHCIMA MembershipFacilities Management industry qualificationsWhat JLL OffersJoin an entrepreneurial, inclusive culture where collaboration drives success globally. Our Total Rewards program supports your career ambitions through comprehensive recognition, wellbeing benefits, competitive pay, and professional development opportunities. You'll work on landmark projects with world-leading businesses while building lasting professional connections.Application & PrivacyApply today at jll.com/careersFor privacy information and details on data collection practices, please see JLL's Global Privacy Statement on our career site. US employees can access our Equal Employment Opportunity and Affirmative Action policy documentation.Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a talented Modernisation Project Manager to take responsibility for the leadership and management of volume installation / construction projects within the London territory, reporting to the Operations Manager On a typical day you will: Define project objectives and manage modernisation projects - supervising the installation of equipment, monitoring the progress of job sites, and coordinating with all stakeholders on- and offsite Communicate and coordinate with all stakeholders, including owners, architects, consultants, contractors, suppliers and subcontractors Ensure that the project runs on time and on budget, monitoring teams and /or subcontractors Work closely with the project team to mitigate any safety, ethics and quality risks, including effectively managing government and legal requirements Ensure customer satisfaction, engineering support and improved profitability Train and monitor the safety, quality and operations of subcontractors, ensuring a standard service delivery to customers What you will need to be successful A high school education is required; BA/BS degree preferred or equivalent relevant work experience. You have experience with the elevator and building trades Safety is your top priority You have excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment You are self-reliant, with strong computer and organizational skills and business acumen What’s In it For Me / Benefits Strong Remuneration Package A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success Apply today to join us and build what’s next

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About the RoleAs an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership.Location: Birmingham (B30 postcode area)Key ResponsibilitiesStrategic Client & Asset ManagementCollaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required.Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability.Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved.Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider teamSupport emergency planning, business continuity, testing, and monitoring with emergency management support as required.Customer Management & ExperienceThe role is envisaged as predominantly site based with key focus occupier visibilityServe as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships.Proactively identify opportunities to improve the customer experience through building amenities, services, and programming.Act on customer feedback to create a productive and engaging environment that adds value to their occupancy.Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunitiesFeedback all customer intelligence to the asset management team.Financial Management & Service ChargesWork with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control.Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable.Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs.Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals.Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation.Respond to customer and consultant queries and challenges in a timely manner.Lease and Legal ManagementLiaise with Data Management team on complex and protracted lease queriesProvide application recommendations to the Asset Manager. Receive and analyse customer applications under the lease, including alienation and alterations.Ensure customer compliance with lease covenants, including complicated or contentious perceived breachesResolve customer matters affecting valuationLiaise with appropriate additional advisers as required (legal, building surveying etc.)Working with RLAM JLL Asset Experience Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset manager.Health & Safety and Compliance ManagementManage risk actions and undertake statutory compliance management.Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriate (void security)Handle Accidents & Incidents reporting and follow-up.Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements.Coordinate LRQA audits and compliance activities.Ensure compliance with health and safety legislation and implement compliance measures.ESG and SustainabilitySupport and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities.Be aware of industry and legal obligations in relation to ESG.Assist with sustainability reporting and compliance requirements.Support Asset Sustainability Plans, ESG Database and Risk Assessments.Supplier & Contract ManagementLead representation at site level framework partner meetings, to ensure high standards of service delivery.Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services ManagerImplement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects.Handle reactive works and fabric maintenance issues.Manage quotes and work orders within designated authority levels.Supervise projects and works activities, including management of risk and method statements.Property Operations and InspectionsConduct regular property inspections in line with client and JLL KPIs and submit written reports via VisionEnsure high standards on all managed sites, flagging areas for growth and improvementSupport property presentation standards across managed sitesCoordinate void management activities with central support teamsTransactions and TransitionsHandle property transitions, due diligence, and support disposals and acquisition processesSupport letting agents, solicitors and other third parties with queriesLead transitions meetings (with Transitions team for SC properties)Maintain overall accountability for Readiness for Sale packs, prepared by Asset Experience Services functionParticipate in portfolio sales/purchasesInsurance ManagementHandle on-site activities such as accident book records and CCTV provisionReview and supply contracts and gather information for central insurance teamImplement insurer's requirements, including improvements and repair/maintenanceEnsure claims are settled and funds applied to any insurance works completedTechnologyUtilise available tools to ensure quality, efficiency of output and optimise service to stakeholdersProspective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investmentsSkills & QualificationsTechnical KnowledgeExpert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility managementStrategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contextsExpert-level knowledge of RICS standards with ability to interpret and apply to complex situationsComprehensive understanding of regulatory frameworks, compliance governance, health and safety legislationKnowledge of sustainability standards, ESG strategy implementation, and reporting requirementsFamiliarity with property management technologies, reporting systems, and relevant property legislationPersonal AttributesStrategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detailDecisive leadership when making complex decisions with collaborative working style that builds effective relationshipsClient intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellenceEntrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challengesAccountability for performance and business outcomes with professional integrity in all business dealingsInspirational leadership that motivates high performance with resilience under pressureCommercial acumen that balances service quality with profitability#LI-JA1Location:On-site -East Sussex, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

If you're a finance leader who enjoys shaping processes, strengthening controls and bringing clarity to complex numbers, we'd like to hear from you. Our Client In Kidlington, Oxfordshire is hiring a Finance Manager to oversee end-to-end finance operations, lead the Accounting team and ensure timely, accurate reporting-while supporting audits and continuous improvement.What you'll be doing: Oversee end-to-end finance operations, including monthly close routines and balance sheet reconciliations Produce accurate, timely monthly financial accounts and support the preparation of data for reporting Lead audit preparation, acting as the primary liaison with auditors and overseeing all audits Ensure statutory accounts comply with UK GAAP & IFRS and finalise statutory accounts in line with regulatory requirements Prepare the deferred tax pack for Group accounting annually and corporation tax packs for tax advisors Ensure VAT returns/payments and other statutory reports (including ONS surveys) are delivered by specified deadlines Work with other departments on customs tariffs, import VAT and duty Maintain key finance records including the banking database and bank mandates, and Companies House data for annual returns/director appointments Manage and develop an Accounting department of four people, with a strong customer focus Oversee Accounts Receivable, cash collection and Accounts Payable activities, including payments Oversee payroll processing and associated reporting (sub-contracted to Airbus) Define and uphold financial controls, ensuring compliance and continuously improving financial systems, processes and procedures Liaise with IT on accounting software and financial system issues Support treasury and management reportingWhat you'll bring: Essential: Detailed knowledge of SAP and FRS102 Professional, trustworthy approach with the ability to define priorities and lead a team Strong communication skills across different audiences, with a positive, self-starter mindset Clear accountability for deadlines, accuracy and controls Appreciation for continuous improvement-turning findings into practical process upgradesAdditional information: Essential: Professional accountancy qualification such as ACA or ACCA Subject to National Security Vetting: candidates must be able to obtain SC clearance(typically requires living in the UK for the last five years) All successful applicants will also undergo a mandatory BPSS check* Must meet Export Compliance Regulations and hold the current, legal right to work in the United Kingdom (no visa sponsorship available)BenefitsOur client offers a competitive salary, bonus and a comprehensive benefits package, including:Private Medical Insurance (Bupa) - single cover for employees paid by the companyPension: Employees are auto enrolled into the Retirement Fund.Company contributes 6%, employee 4% basicShare Incentive Plan and ESOP. Annual share schemes at company discretion.Success Share, Discretionary Group bonus scheme (conditions apply)Mydrive (employee car purchase scheme)Den-Plan (employee purchase scheme)Personal Accident Insurance and Travel InsuranceReady to lead from the front and make an impact? Apply now to join our Client in Kidlington.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.UK BTR Operations Director, Property & Asset ManagementReports into: Head of Residential UKDirect Reports: Operational Asset ManagerThe BTR (Build-to-Rent) Operations Director is responsible for overseeing the day-to-day operations of build-to-rent residential portfolios, ensuring exceptional resident experience, operational efficiency, and financial performance across multiple properties. This role has direct line management responsibility for Operational Asset Managers who oversee designated assets.What your day to day will look like:Strategic Leadership and Portfolio OversightProvide strategic direction for the operational performance of the residential portfolio in the UK. Set operational standards, performance targets, and strategic priorities that cascade through the Operational Asset Manager team to individual properties. Develop and implement portfolio-wide operational strategies that align with JLL's residential business objectives and enhance overall asset performance. Partner with the Head of Residential UK to deliver the strategic vision for residential operations.Management of Operational Asset ManagersLead, develop, and performance-manage a team of Operational Asset Managers responsible for designated assets. Establish clear accountability frameworks and KPIs for the Operational Asset Manager team. Conduct regular performance reviews, provide mentorship, and identify development opportunities. Ensure consistent application of operational standards across all Operational Asset Managers and their respective properties.Lead Weekly Asset Management Team MeetingsChair and facilitate weekly operational meetings with the Asset Manager team to review portfolio performance, discuss strategic priorities, and coordinate cross-functional activities. Set meeting agendas that drive accountability, decision-making, and progress on key initiatives. Ensure effective communication flow between operational teams and senior leadership. Track action items, resolve escalated issues, and maintain momentum on portfolio-wide projects. Create a collaborative forum for sharing best practices, addressing challenges, and aligning operational approaches across the team.Financial Performance and Commercial ManagementConsolidate and oversee budgeting, forecasting, and financial reporting across the UK portfolio through the Operational Asset Manager structure. Monitor aggregate and property-level performance metrics including occupancy rates, net operating income, expenditure, and resident retention. Drive revenue optimisation and cost management initiatives across the portfolio while maintaining service quality. Work with Head of Residential and Finance teams on monthly business financial performance reports and update to senior leadership.Operational Excellence and StandardisationDevelop and maintain operational policies, procedures, and best practices that Operational Asset Managers implement across their portfolios. Establish service delivery standards and quality benchmarks for property management, maintenance, and resident services. Create frameworks for consistent operational reporting and performance monitoring across all properties. Drive operational efficiency through process improvement and technology adoption. Ensure alignment with JLL's quality standards and client service expectations.Resident Experience StrategyDefine the resident experience vision and standards for the portfolio in line with JLL's service excellence commitments. Work with Operational Asset Managers to ensure consistent delivery of exceptional resident services across all properties. Monitor resident feedback mechanisms and ensure responsive action to resident concerns. Position JLL as a leader in BTR resident experience.Compliance, Risk & GovernanceEnsure all operations comply with UK legislation and relevant regulatory standards across the portfolio. Note that day-to-day FM and health & safety compliance is overseen by the dedicated FM and H&S teams, and building safety is managed in partnership with the dedicated Building Safety Lead; this role is primarily accountable for legislative compliance at a portfolio level. Implement risk management frameworks and escalation protocols through the Operational Asset Manager layer. Maintain governance structures for operational decision-making and issue resolution. Oversee insurance compliance, claims management, and incident reporting processes. Keep abreast of regulatory changes affecting the residential sector.Stakeholder & Client ManagementSupport Head of Residential UK and Asset Managers with clients, investors, and key stakeholders across the UK portfolio. Present portfolio performance updates and strategic recommendations to Head of Residential UK and other Senior Leaderhsip.Technology & Systems ImplementationChampion the adoption of property management systems, resident platforms, and operational technology across the portfolio including Yardi. Leverage data analytics to drive insights and inform strategic operational decisions. Work with JLL's technology and innovation teams to implement PropTech solutions. Stay current with BTR industry trends and emerging best practices across UK markets.Team Leadership & DevelopmentFoster a high-performance culture within the operational team. Identify talent development opportunities and succession planning for the Asset Manager team. Promote collaboration, knowledge-sharing, and continuous improvement across the organisation. Ensure the team is equipped with the skills, tools, and resources needed to excel. Champion JLL's values and inclusive workplace culture.Key RequirementsA minimum of 5 years' experience in the Build-to-Rent sector in a leadership role is required. MARLA (Member of the Association of Residential Letting Agents) or TPI (The Property Institute) qualification is preferred.This senior leadership role requires an experienced operator who can balance strategic portfolio oversight with effective management of a professional team, while maintaining strong alignment the broader Property Management UK strategy. The ability to lead regular team meetings that drive accountability and performance is a critical success factor for this position.#LI-JA1Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Role PurposeThe General Optical Council (GOC) is the statutory regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct amongst opticians. We are on a journey to become a world-class regulator and are seeking an Operations Manager (Hearings) to play a key role in delivering high-quality, efficient, and fair hearings. This role is responsible for leading hearings operations, ensuring cases are managed effectively and in line with statutory requirements, while fostering continuous improvement, strong team performance, and excellent stakeholder experience.Key Accountabilities• Hearings are delivered within agreed KPIs, timelines, and quality standards, with robust governance and minimal disruption or delay• High levels of stakeholder satisfaction, evidenced through effective communication, professionalism, and positive feedback from panel members, registrants, and representatives • A motivated, engaged, and high-performing team, with clear objectives, regular performance management, and demonstrable development outcomes • Operational and strategic risks are proactively identified, assessed, and effectively mitigated, ensuring continuity of service and organisational confidence • Continuous improvement initiatives are implemented, resulting in measurable efficiencies, enhanced service quality, and improved stakeholder experience • Hearings are delivered in a way that is fair, accessible, and inclusive, reflecting the organisation’s commitment to equality, diversity, and inclusionEssential Skills/Experience/Qualifications • Proven experience leading and managing teams, including coaching, performance management, and development• Experience working within a regulatory, legal, or statutory framework, including interpreting legislation and procedural rules• Strong operational management experience, ideally within hearings, tribunals, or case management environments • Excellent stakeholder management skills, with the ability to communicate professionally and sensitively with a wide range of audiences • Demonstrable ability to deliver high-quality, customer-focused services and improve processes• Strong analytical skills, with the ability to use data to inform decisions and manage performance• Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences• Proficiency in Microsoft Office, including SharePoint, Word, Excel, PowerPoint and Case Management Systems• Understanding of equality, diversity and inclusion principles and their application in a regulatory or hearings environment• Project management experience is desirableClosing date for applications is 24 July2026 11:59pm, please note we reserve the right to close the role early dependent on number of applications.Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role.REF-229 641

Continuous Improvement ManagerCarnwath£45,000 - £65,000 Basic + Family Feel + Appreciation + Leadership Role + Private Healthcare + Pension + Stability + Immediate StartAre you a Continuous Improvement Manager looking to join one of the UK's leading structural steel fabrication and construction companies? Join a well-established business where you'll have the autonomy to shape and implement the continuous improvement strategy while driving operational excellence across manufacturing, fabrication and construction teams.Enjoy working for a company that genuinely values its employees, invests heavily in its people and processes, and offers long-term stability with the opportunity to make a real impact. This is a fantastic opportunity for an ambitious Continuous Improvement Manager looking to influence change, improve performance and develop a culture of operational excellence.The Successful Continuous Improvement Manager Will Have: Previous experience as a Continuous Improvement Manager, Lean Manager, Operational Excellence Manager or similar Experience delivering Lean Manufacturing and Continuous Improvement initiatives within manufacturing, fabrication or engineering Strong knowledge of Lean principles, process improvement and operational excellence Excellent communication skills with the ability to engage and influence teams across all levels Commutable to the Carnwath areaThe Role Of The Continuous Improvement Manager Will Include: Leading and implementing the company's continuous improvement strategy Driving Lean Manufacturing initiatives across fabrication, engineering and construction operations Identifying and eliminating waste, improving efficiency and increasing value throughout project delivery Working closely with teams across design, fabrication, delivery and construction to improve communication and performance Monitoring KPIs and embedding a culture of continuous improvement throughout the businessIf this role is what you are looking for then apply below!Keywords: Continuous Improvement Manager, Lean Manager, Operational Excellence Manager, CI Manager, Lean Manufacturing, Manufacturing Manager, Fabrication, Structural Steel, Engineering, Operations Manager, Carnwath, South Lanarkshire, Scotland, Glasgow, EdinburghThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Please visit our website at futureengineer.co.uk to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavour to respond to all applicants; however, due to the high volume of applications, we can only guarantee that candidates who have been shortlisted will be contacted.TPBN1_UKTJ

Ready to take the next step in your commercial career within the Fresh Produce industry? We are looking for a Junior Commercial Manager to support the Commercial and Produce Specialist teams, combining account management with range planning and customer-focused execution across a busy produce category. This is a varied hybrid role for someone who enjoys working with data, thrives on cross-functional collaboration, and wants to develop their commercial career within a fast-moving retail supply environment. Role Overview As Junior Commercial Manager, you will support the delivery of accurate range changes, planogram creation, and forecasting within the Produce category. Using data-driven insight, you will help drive commercial performance while improving availability, space use, and the overall in-store experience. Junior Commercial Manager Key Responsibilities Support the Commercial team in managing a key retail account Support the execution of joint business and category plans to grow sales and share Maintain and report on customer data, including KPIs and sales performance Manage promotional planning, ensuring data accuracy and clear communication Own and maintain both short-term and long-term sales forecasts Support customer portal management, including code generation and product updates Lead on customer reporting and insight, including sales, promotional, and KPI summaries Own and manage the weekly range change process, working with display planners, buyers, and supply chain Ensure planograms are accurate and aligned with display principles, cost-to-fill, and days cover Address space gaps and maintain display quality through reviews, quality checks, and retail operations feedback Apply display principles consistently, including colour blocking and space optimisation across store formatsJunior Commercial Manager Key Requirements Excellent communication skills with the confidence to work across multiple teams Strong self-motivation, drive, and a positive, can-do approach Adaptable, with excellent organisational and time management skills Confident user of Microsoft Office with strong data analysis capability Comfortable handling large data sets and reporting with accuracy A genuine team player who enjoys collaborative workingThis is an excellent opportunity for someone looking to build their commercial career within Fresh Produce, gaining broad exposure across account management, category planning, and retail execution. This is a UK-based position, and applicants must have the legal right to work in the UK. Evidence of this right will be requested prior to interview where applicable

Are you a proven Commercial Leader with extensive experience in major infrastructure or nuclear projects, adept at navigating FIDIC and NEC 3 & 4 contracts, and committed to delivering high-impact, sustainable solutions? Do you possess expert knowledge of UK law as it relates to large-scale project commercial management, alongside a demonstrated ability to lead diverse teams, drive commercial strategy, and foster strong client and stakeholder relationships? This is an exciting opportunity to tackle challenging projects in a forward-thinking organisation that values innovation, integrity, and a collaborative culture. If you’re driven by making a tangible impact and thrive in complex, high-profile environments, read on or apply now to take your career to the next level. The Opportunity Our client is a distinguished organisation firmly committed to shaping a sustainable future through advanced nuclear power initiatives. Known for fostering a culture of integrity, inclusivity, and innovation, the company stands out as a leader in energy security and net-zero solutions. They offer a supportive environment where professional growth is prioritised, alongside a strong emphasis on work-life balance and employee well-being. Joining this team means contributing to vital projects that genuinely make a difference, working with some of the most talented professionals in the industry. The Role As a Commercial Manager, you will play a pivotal role in overseeing large-scale projects within the organisation's nuclear power programme. Your responsibilities include leading commercial teams, developing and implementing commercial strategies, managing complex contracts, and ensuring seamless stakeholder engagement. You will be instrumental in delivering projects safely, on time, and within budget, while driving innovation and continuous improvement. You will have the following qualifications & experience: Proven expertise in managing major projects within the nuclear, energy, or infrastructure sectors. Extensive experience working with FIDIC and NEC 3 & 4 suite of contracts. Expert understanding of UK legal frameworks impacting project contracts and commercial operations. Demonstrated ability to develop commercial strategies, manage procurement, and handle risk, change, and claims management effectively. Strong leadership skills with experience motivating and developing diverse professional teams. Membership of a relevant professional body, such as RICS, CICES, IOB, or CIPS, is desirable.If you match this profile and are eager to contribute to transformative projects in a dynamic, values-driven organisation, please get in touch with (url removed). We look forward to receiving your application. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management!Role Summary:The Category Manager role sits within our UK and Ireland (UK&I) Sourcing and Procurement Team, with direct reporting to the Category Management Lead and a matrix reporting line to the EMEA Regional Category Management Lead. Operating within this dual reporting structure, the role holder will align closely with EMEA regional strategy while delivering UK and Ireland business objectives.The successful candidate will possess a proven track record of building deep market knowledge across all service lines and sectors where we currently operate, and the ability to develop Category strategies which support and facilitate the business in delivering optimal Client solutions and benefits. Additionally, this position involves developing and managing preferred suppliers while identifying opportunities to balance self-performance versus delivery through preferred supplier partners. Experience operating effectively within matrix reporting structures and balancing regional and local priorities will be essential.Key Responsibilities and Deliverables:Strategic Category Management: Serve as hard services category specialist and subject matter expert for allocated categories. Soft services experience also desirable. Develop and execute category strategies aligned with UK&I business needs and EMEA regional direction. Drive preferred supplier list consolidation, leverage economies of scale, and deliver measurable value.Procurement and Solution Development: Create strategic solutions for commodity and service requirements. Manage end-to-end procurement events including RFP management, bid analysis and stakeholder liaison. Lead category strategy execution and proactively identify improvement opportunities. Support new business pursuits, transitions and client renewals by defining optimal supply chain solutions.Financial Performance: Deliver financial targets while identifying additional value opportunities. Lead the Alliance Programme to drive supplier partnerships and achieve revenue targets. Provide monthly tracking and collaborate with finance partners. Mitigate external impacts including inflation and material shortages.Market Intelligence: Maintain strong facilities management market knowledge and develop category insights. Apply market intelligence to identify and qualify new suppliers. Develop comprehensive understanding of WPM UK&I self-delivery versus subcontracting strategy and create make-versus-buy scenarios.Supply Chain Management: Utilize supply chain analytics to assess category needs. Rationalize supply base and implement strategic supplier frameworks. Develop Supplier Relationship Management and Performance Management programmes with key partners to maximize PSL value through insights into supplier capabilities, new business pipelines, responsible procurement initiatives, innovations, and HSSE compliance. Engage stakeholders as relationship sponsors and promote PSL capabilities through targeted events and communications to drive business adoption.Business Partnership & Stakeholder Engagement: Build strong relationships with Sourcing and Procurement, EMEA Category Management and key stakeholders across JLL. Establish a network of SMEs and integrate them into supply chain activities.Governance, Compliance & Reporting: Manage supplier onboarding and challenge new supplier requests where PSL coverage exists. Ensure compliance with Responsible Procurement and HSSE standards. Partner with specialist teams to deliver social value opportunities and maintain contractor compliance. Maintain current Buyers Guides and Category Dashboards. Serve as primary escalation point for Category Management enquiries. Apply ethical company standards consistently across all activities.WPM UK&I Self-Delivery: Partner with WPM UK&I self-delivery business to ensure the PSL effectively supports operational requirements across all business sectors (National Engineering, Hall and Kay, Integral Cooling Technologies, WPM Soft Services, etc.), working closely with sector leads to drive supplier performance, enable efficient self-delivery operations, and deliver continuous improvement aligned to business objectives.Key Expectations:Serve as hard services category subject matter expert and primary point of contactLead end-to-end procurement: RFPs, supplier due diligence, contract negotiation, and implementationDeliver SRM and SPM programs across allocated categories to maximize PSL valueAchieve financial targets and Alliance Programme revenue goals through strategic supplier partnershipsDevelop and execute category strategies with supplier summaries, market insights, and stakeholder engagement plansMaintain facilities management market intelligence and identify/qualify new suppliersRationalise supply base and drive PSL consolidation to leverage economies of scalePartner with WPM UK&I self-delivery operations to support business requirementsDrive PSL Compliance across the organizationEnsure compliance with Responsible Procurement and HSSE standardsManage supplier onboarding and challenge unnecessary new supplier requestsMaintain Buyers Guides, Category Dashboards, and provide data-driven insightsBuild strong relationships with stakeholders, functional leads, SMEs, and EMEA Category Management teamsProvide strategic thought leadership to identify cost and operational efficienciesSupport new business pursuits, transitions, and client renewals with optimal supply chain solutionsOperate within matrix reporting structure, balancing EMEA regional and UK&I local prioritiesProven ability to deliver results in challenging environmentsRequirements & Qualifications:Education:Bachelor's degree required; MBA or relevant Master's degree preferred.Certifications:Professional procurement certifications highly valued: CIPS (Chartered Institute of Procurement & Supply), MCIPS, or equivalent.Previous Experience:5+ years progressive FM procurement / category management experienceUK&I FM category management experience - Hard Services is the preference, but some Soft Services experience will also be relevant to this role.Ideally experience of working within a Hard Services or an Engineering discipline.Targeted Competencies:Proven supplier management capabilities encompassing commercial performance, risk mitigation, and relationship developmentDemonstrated proficiency in procurement leadership, negotiation, stakeholder influence, and change management governanceStrong written and verbal communication skills across all organizational levelsExcellent interpersonal and organisational abilitiesStrategic supplier relationship management experience with C-suite executives and procurement leadership, including initiative presentation and buy-inTrack record of delivering measurable value, insight, and innovationDemonstrated success delivering results in complex, fast-paced environments with competing prioritiesAbility to work autonomously and collaboratively under tight deadlinesAdvanced MS Office proficiency (Excel, Word, PowerPoint)Experience with CAFM systems and e-sourcing platforms preferredStrong analytical capabilities with expertise in data analysis, reporting, and category strategy developmentWe can't wait to see where your ambitions take you at JLL. Apply today!Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Your new companyA leading food manufacturing business in County Down is seeking an experienced NPD Manager to join its innovation team. Operating within a fast paced food production environment, the business is committed to developing high quality products that respond to evolving consumer trends, retailer demands and market opportunities. This is an exciting opportunity to play a pivotal role in shaping the future product portfolio of a well established and growing food manufacturer.Your new roleAs NPD Manager, you will take ownership of the end-to-end product development process, leading new product projects from concept generation through to successful launch. Working closely with Technical, Operations, Commercial and Finance teams, you will build and manage a structured innovation pipeline, ensuring products are commercially viable, operationally deliverable and compliant with food safety and legal requirements.You will be responsible for identifying emerging consumer and retailer trends, translating these into innovative product concepts and overseeing product trials, factory scale runs and launch activities. The role will also involve collaborating with customers, supporting commercial growth opportunities, maintaining awareness of industry developments and ensuring all new products meet allergen, nutritional, labelling and legislative requirements. This is a hands-on role offering a blend of creativity, project management and stakeholder engagement within a highly collaborative environment.What you'll need to succeedProven experience within a New Product Development role in food manufacturing, ideally within fresh or chilled food productionA track record of successfully taking products from concept through to commercial launchStrong commercial awareness with the ability to balance innovation, margins and operational capabilityHands-on experience leading product trials and working closely with technical and production teamsExcellent stakeholder management and presentation skills, with the confidence to engage customers and senior leadership teamsA genuine passion for food innovation, consumer trends, health and product provenanceA collaborative and practical approach, comfortable working both in development kitchens and on the factory floorWhat you'll get in returnSecure, permanent employment within a growing and innovative food manufacturing businessOpportunity to lead and shape the company's future product development pipelineSupportive working environment with a strong focus on collaboration and continuous improvementOngoing training and development opportunities through an established learning and development programmeFree onsite parking, staff discount scheme and a Cycle to Work programmeThe opportunity to work within a diverse and supportive team where innovation and personal development are actively encouragedExposure to key retail and food service customers while helping drive growth through new product innovationWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

The Senior Repairs Manager will oversee the effective delivery of property repairs and maintenance services, ensuring high standards and efficiency. This role is ideal for someone with a strong background in property management and a focus on operational excellence. Client Details Our client is a well-established social housing provider responsible for delivering housing and property services across a substantial residential portfolio. With a strong commitment to resident satisfaction, building safety, and service excellence, the organisation is investing in the continued improvement of its Property Services function. As a result, an exciting opportunity has arisen for an experienced Senior Repairs Manager to lead responsive repairs, voids, damp and mould, disrepair, contractor management, and direct labour operations. This is a high-profile leadership role offering the opportunity to influence service delivery, drive operational performance, and make a tangible difference to residents' homes and communities. Description Lead the delivery of responsive repairs services, ensuring works are completed safely, efficiently, and within agreed service standards. Manage and develop in-house maintenance and repairs teams to maximise productivity, performance, and customer satisfaction. Oversee the management and resolution of damp and mould cases, ensuring a proactive and resident-focused approach. Lead the operational management of disrepair cases, working closely with surveyors and legal representatives where required. Drive performance across voids management, reducing turnaround times and improving re-let outcomes. Monitor and improve KPI performance, customer satisfaction, backlog management, and work-in-progress levels. Manage repairs and maintenance contractors, ensuring compliance with contractual obligations, service standards, and value-for-money objectives. Oversee operational budgets and support effective financial management across repairs services. Develop and implement service improvement initiatives to enhance performance and resident experience. Support emergency response arrangements and major incident management where required. Produce and present operational performance reports to senior stakeholders. Build strong working relationships with residents, contractors, consultants, and internal teams. Promote a culture of accountability, collaboration, health and safety, and continuous improvement.Profile Significant experience managing responsive repairs services within a social housing environment. Experience leading operational teams, contractors, and frontline service delivery functions. Strong knowledge of repairs, maintenance, voids, damp and mould, and disrepair management. Experience managing budgets, operational performance, and service improvement programmes. Strong contractor and stakeholder management experience. Experience supporting audits, inspections, regulatory reviews, or assurance activities. Excellent communication and leadership skills. A customer-focused mindset with a passion for delivering quality housing services. Strong analytical, organisational, and problem-solving abilities. The ability to work effectively under pressure and manage competing priorities.Job Offer Salary of £64,938 - £68,460 Permanent leadership position Opportunity to manage a diverse repairs and maintenance operation Responsibility for responsive repairs, voids, damp & mould, disrepair, and contractor performance Significant stakeholder engagement across operational and senior leadership teams Opportunity to shape service improvements and drive operational excellence Supportive and collaborative working environment Ongoing professional development opportunities The chance to make a lasting impact on housing quality, resident satisfaction, and service performance

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.General ManagerReporting into: Client Lead FMDirect Reports: 2Division: Property ManagementWhat this job involves:The General Manager is the primary responsible person for delivering all operations and customer-related services to the building and its occupants, ensuring that facilities services accord with best practice standards as defined by JLL and the building owners.As JLL's and the building owners' ambassador, the General Manager will maintain and promote the property's position in the locality as best in class for occupiers to work in, working closely with senior representatives of building tenants, building owners' representatives, and the broader JLL Property & Asset Management Team.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. The General Manager will play a critical role within our growing property management team, working proactively and using initiative in a highly competitive, fast-paced and dynamic work environment.Team StructureThe General Manager has line management responsibilities for the on-site Facilities Management team. Reporting to the JLL Client Lead FM, the General Manager will be the representative for specified key client/occupier issues and will work alongside several client-focused teams including Property Managers and Client Accountants. The GM will typically manage approximately 2 direct reports, with specific roles to be determined based on property requirements.What your day to day would look like:Client ServiceUnderstand the client's objectives and instructions, ensuring alignment of all operational activities with client expectationsAssist in client reporting concerning all on-site operational issues and act as the primary point of contact for client communicationsAct as lead for the client in all matters relating to property operations to establish and enhance brand imageMaintain and promote the property's service delivery and position it in the locality as best in class for occupiers to work inCustomer ExperienceEstablish and manage a property strategy providing high standards of customer service that enhances customer experience and develops a property partnership communityRegularly meet with occupier representatives to fully understand their wants and needs, and manage on-site service partners to ensure optimal customer satisfactionLiaise with the client to undertake periodic customer feedback sessions and respond to achieve positive outcomesOperations & Supplier ManagementLead, develop and inspire the on-site FM team to deliver high standards of service and ensure KPIs are met across all areas of on-site operationsDeliver all landlord operations including planned preventative maintenance, reactive maintenance, and statutory complianceManage and coordinate all on-site contractor activities, ensuring compliance with building standards, health and safety requirements, and service level agreementsBuild effective working relationships with key suppliers, coordinating with specialist teams to maintain building systems and infrastructureTeam Leadership & DevelopmentProvide visible leadership to the on-site team, fostering a collaborative, high-performance cultureConduct regular team meetings, performance reviews, and development planning; recruit, train, and develop team members to build capabilityPromote health, safety, and wellbeing across the team and building communityFinancial ManagementSupport budget preparation and forecasting, monitor expenditure against budget and implement cost control measuresIdentify opportunities for operational efficiencies and value enhancement, and support client financial reporting requirementsRisk & Compliance ManagementEnsure full compliance with all statutory obligations, health and safety legislation, and building regulationsConduct regular inspections and audits to identify and mitigate risks, and manage incident reporting and investigationEnsure all required certifications, permits, and documentation are current and accessibleSkills, Experience & QualificationsProven commercial management experience in property or facilities management roles, with a strong understanding of building operations, maintenance, and complianceA proven track record in managing and motivating on-site operational teams and managing service charge budgetsA track record of implementing successful customer-oriented activities with a commitment to delivering exceptional serviceExcellent stakeholder management skills, with the ability to build effective relationships with clients, occupiers, contractors, and internal teamsInspiring leadership qualities with experience in team development, driving continuous improvement, and supporting changeStrong commercial and financial acumen, with an understanding of budget control, service charge management, and value creationA proactive approach to problem-solving, with strong organizational skills to prioritize demands and deliver results under pressureHealth and safety qualifications (e.g., NEBOSH, IOSH) are highly desirableMembership of relevant professional bodies (e.g., RICS, IWFM) or a relevant degree is advantageous#LI-JA1Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.DCS - Proximity Services - Data Centre Operations TechnicianJOB DESCRIPTION - DUTIES AND RESPONSIBILITIESThis role is in support of Data Centre Operations for Proximity Services based at the Slough Data Centre (LO5) where the aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre. The Data Centre Technician will be responsible for providing technical assistance and overall support to our customers providing 24/7 cover through a 12 hour shift pattern.The Data Centre Technician will also be responsible for the installation of racks, housing, network and computer equipment. Each Data Centre Engineer is also responsible for managing and implementing installations as required, including shelves, power strips, rails, cable management and customer IT equipment. When required identify issues with the hardware or cabling, which can include replacing internal components and testing, tracing and labelling of cabling.The Data Centre Technician will also share responsibility for upholding the Data Center Standards of tidiness, cleanliness, security, asset information and installations within the computer suites. Liaising with counterparts within the company's globally teams and 3rd party engineers and contractors, on hardware related issues and processes.We also have a number of unmanned satellite/Pop sites on the Slough campus which are managed remotely by the slough team. This will involve travelling to these sites to as and when required for operational reasons.JOB SPECIFICATIONS - ESSENTIAL SKILLS, KNOWLEDGE AND EXPERIENCEComputer engineering experience and knowledge in order to achieve optimum methods of workingCabling experience and knowledge, in order to achieve optimum methods of working.Installation of rack mount kit including HP, DELL and CISCOHardware maintenance - swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply.Highly motivated individual, with a positive & pro-active attitude to work.Willingness to make changes to improve operational efficiency through innovation, process and procedures, adopting and adapting ideas and practices from elsewhere.Ability to act rapidly and logically under pressure and making effective use of others in resolving problems.Capable of working with the minimum of supervision.Good written and verbal communication skills (English).Good working knowledge of Outlook, Word and ExcelExcellent team skills, with an ability to listen and contribute to discussions and meetings.Customer and service focused, with determination to meet their needs.JOB SPECIFICATIONS - DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCEITIL AccreditationExperience of HP One Service Manager (OSM)Must hold a valid UK driving licenceFlexibleLocation:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Facilities ManagerWhat this job involves:We are seeking a highly skilled and experienced Facilities Manager to join our Work Dynamics business line. The successful candidate will be responsible for providing top-tier facilities services to oversee operations across our workplace environments in Cambridge & Uxbridge, alongside with satellite offices in Spain and France.What your day will look like:Workplace ManagementOversee day-to-day operations across workplace environments in Cambridge and Uxbridge, along with satellite offices in France and Spain, under a gross maximum price outcome-based contract.Ensure JLL and vendors adhere to policies and procedures while enhancing and standardizing processes to deliver consistently high service levels.Develop and enforce standard operating procedures (SOPs), conduct regular facility inspections for compliance with building, health, safety, and fire regulations, and maintain excellent client relationships by serving as a seamless interface with their real estate and operations teams.Lead the Facilities team in executing short and long-term projects while proactively building relationships with employees and office coordinators to exceed service expectations.Perform detailed, routine building inspections to identify issues early and verify vendor performance. Manage the CMMS platform, assign work tickets, and ensure completion within Service Level Agreements (SLAs).Actively seek improvement opportunities and develop action plans to implement them.Create and deploy innovative programs that reduce operating costs and boost productivity while meeting outcome-based contract requirements.Vendor and Supplier ManagementManage all facilities-related contracts and collaborate with JLL's sourcing team on upcoming procurement opportunities by defining scope, coordinating site visits, and monitoring supplier performance.Lead discussions with vendors regarding goal-setting, performance criteria, and reviews.Where appropriate, negotiate new contracts and support maintenance of existing agreements.Source local services and goods through third-party suppliers, working with sourcing to implement contracts, obtain vendor setup documentation, and verify insurance compliance.FinancialDevelop and manage annual operating budgets for each building across your territory within the gross maximum price framework, ensuring all work remains within prescribed budgets.Identify, track, and implement cost-saving initiatives monthly to optimize contract performance.Oversee capital and expense budget development while producing monthly and quarterly variance reports on operating budgets within agreed timeframes.Create annual capital plans for each building in close collaboration with client representatives, ensuring alignment with contract pricing structures.Account PerformanceEnsure client satisfaction with facility management service delivery and take a leadership role in monitoring and enhancing customer experience under the outcome-based contract model.Complete all client reports on schedule (monthly, quarterly, annual) with analysis that drives continuous improvement and demonstrates value delivery.Achieve Key Performance Indicators (KPIs) as defined by the Account Lead and ensure compliance with JLL's minimum audit standards and contract outcome metricsSkills & Competencies:Strong interpersonal, communication, organizational, and management capabilities.Ability to rapidly synthesize executive summaries of problems and solutions for JLL and client leadership.Skilled at multitasking and working autonomously with strong attention to detail and a commitment to understanding root causes beyond surface-level effects.Excellent verbal and written communication skills with proven ability to lead meetings and presentations.Comfortable operating in ambiguous situations and solving complex problems effectively.Strong documentation skills paired with excellent people skills to engage productively with diverse client staff and demands.Demonstrated ability to understand and interpret commercial contracts, particularly gross maximum price and outcome-based agreements, alongside budget management and financial analysis capabilities.Experience & Qualifications:Minimum 5 years' experience in facilities/property management or related field with proven track record of working within budget and time constraints, ideally with exposure to outcome-based or gross maximum price contracts.Prior industry experience required along with understanding of commercial leases and contract documentation.Previous supervisory experience with demonstrated ability to delegate effectively.Proficiency in Microsoft Office Suite and Computerized Maintenance Management Systems (CMMS). Knowledge of Occupational Safety requirements and experience developing and maintaining standard operating procedures.Solid understanding of real estate, telecommunications, furniture, accounting, and building systems. Extensive vendor management experience essential.Knowledge of critical facilities and fundamental technical understanding of building systems including Computer Room Air-conditioning (CRAC), Chiller systems, Fire Protection systems, Mechanical & Electrical systems, and Building Management Systems (BMS).#LI-JA1Location:On-site -Cambridgeshire, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About JLLIf you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management!Role Title: Fabric EngineerLocation: Mobile - LondonRole PurposeThe role has been created to assist the Workplace Management team on site with the hard services required by the client, ensuring optimal workplace performance and employee experience.Main Duties & Responsibilities• Represent the hard services team and ensure successful site support for all engineering requirements within the workplace environment• Ensure Specialist Vendor service visits are completed efficiently, with quality of work inspected and recommendations communicated to the Workplace Management Account Manager• Carry out PPM tasks and adhere to compliance guidelines, statutory acts and regulations to maintain safe, healthy workplace environments• Accurately report all completed work orders, including precise recording of critical spares/stock items used, utilizing the Corrigo platform for seamless workplace operations• Deliver exceptional customer-focused service to support workplace occupiers and participate in additional training as required• Complete weekly reports, ensuring significant events or activities are noted and effectively communicated to the JLL Workplace Management team and Account Manager• Actively participate in Health and Safety compliance activities, including Hazard/Near Miss Reporting and regular Toolbox Talks to maintain workplace safety standards• Ensure compliance with JLL MEP processes and procedures for all work orders, maintaining proper risk management documentation (MOP, SOP or EOP) for critical works• Liaise with the Workplace Management account manager when ordering M&E components for remedial/corrective works• Take ownership of designated areas (including plant rooms) under JLL control, ensuring they meet and maintain required workplace standards• Efficiently complete Corrigo Work Orders within SLA requirements to minimize workplace disruptionEssential Qualifications & Experience• Comprehensive understanding of all trades with relevant experience in workplace environments• Excellent communication skills and ability to interact professionally with workplace occupiers at all levels• Proactive approach to achieving the highest operational standards in workplace management• Strong IT and report writing skills• Ability to work under pressure while maintaining calm, clear thinking and delivering required services within time constraintsEmployee Benefits• Overtime x1.5 on weekdays and x2 on weekends + day in lieu on bank holidays• Standby rate of £15 per day and £50 on bank holidays• 24 days holiday plus bank holidays (pro rata for shift workers)• Ability to buy and sell holidays - buy 5 days & sell 2 days• Life assurance• Auto-enrollment company pension scheme• Employee Assistance Program (EAP)• Cycle to work scheme• Purchase an electric vehicle via salary sacrifice• Employee discounts with various brands• Learning and development programs, training and career opportunitiesWhat You Can Expect From UsYou'll join an entrepreneurial, inclusive culture focused on creating exceptional workplace experiences. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things and transform how people experience their workplace.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences in workplace management. Keep those ambitions in sight and imagine where JLL Workplace Management can take you...Apply today through JLL CareersLocation:Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Our client is seeking a dedicated Junior Maintenance Technician / Junior Handyman / Property Operations Assistant to join their estate agency.This role requires travel between properties in central London so being able to drive a moped is a strict requirement.Why Join:Pool Moped: Provided for business use.Career Development: A fantastic opportunity to grow your career in the real estate market.The RoleThis is a great first step into the world of Property and Property Management. You will get a variety of experiences and plenty of opportunity for progression.Junior Handyman Duties:Carry out basic hands-on tasks including screwing in fixtures and fittings, installing curtain rails, blinds, shelves, and wall-mounted items.Complete painting and decorating touch-ups to maintain property standards.Assemble flat-pack furniture, tighten fittings, adjust doors, and assist with general upkeep tasks.Support furniture moving, room setup changes, and property reconfiguration as required.Access Coordination amd Guest Preparation:Coordinate contractor access, assist with maintenance scheduling, manage key handovers, and prepare properties for incoming guests or tenants.Restock essentials and ensure properties are tidy, functional, and ready for occupancy.Property Presentation and Marketing Support:Prepare properties to a high visual standard for viewings and guest arrivals.Capture quality photos and videos for listings and promotional use, ensuring properties are clean, organised, and well-presented.Issue Reporting and Communication:Log maintenance issues and updates in the CRM system.Maintain clear communication with the Property Manager regarding property status, completed tasks, and any concerns requiring further attention.Administrative and Operational Support:Assist with utility readings, document organisation, and maintaining accurate tenant and property records to support smooth day-to-day operations.RequirementsExperience in roles such as Maintenance Technician, Handyman, Inventory Clerk, Property Manager, Lettings Assistant, or similar positions are beneficial, but not required.Important: This role requires confident and legal moped driving within London.We will only consider applicants who:Strong time management and ability to work independently across multiple locations.Excellent written communication and keen attention to detail.Friendly, professional, and approachable manner when interacting with tenants, contractors, and team members.Valid UK moped (CBT) licence and confident riding experience ideally in a work-related context (e.g. delivery or courier)Benefits:Company pensionEmployee discountAccess to a health and wellbeing programmeSalary: Starting at £25,500 per yearJob Type: Full-TimeAdditional Pay: Loyalty and yearly bonusesIf you cannot ride a moped, please do not applyApply now with an up-to-date CV.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves:The Benefits Operations Manager, UK&I will be responsible for managing the delivery of benefits and providing leadership to the HR Operations team across all benefits including Health and Welfare, Retirement, and Financial and Physical Wellness.What your day-to-day will look like:Benefits DeliveryManage end-to-end cyclical activities e.g. benefit renewals, communications, regulatory reporting, documentation etcSupport Tier 1 on resolving complex benefits related queries and escalationsAct as subject matter expert for wider HR team in relation to benefits queriesMaintain benefits communications and leverage provider resources, internal networks and technology to drive benefits engagementPartner with the HR Ops team to support benefits delivery. Proactively collaborate with the team to develop / improve processes, with the aim to minimise administration errors and drive operational efficienciesConsult with the Benefits CoE resource to ensure there is a globally/regionally consistent approach to benefits deliveryMaintain the inventory of programs, policy documents, calendar of activities, etc so that there is a clear understanding of the programs and activities required to actively manageProvide technical expertise to the business on complex issues as requiredOverall responsibility for the delivery of all voluntary benefit enrolments including renewals, effective communication and project managementAd-hoc project lead as needed for items that require involvement from Benefit OperationsEnsure timely changes to benefits related systemNew Programs - upon notification of a new plan/program, identify the file requirements to support and work with the Benefits CoE/implementation team. Also includes changes to existing programs. Develop and execute comprehensive test plansProvide support to the Senior Pensions Manager on pension activitiesVendor ManagementManage the vendor and 3rd party relationships working closely with them to ensure service levels, budgets and agreements are adhered toResponsible for timely submission and processing of invoicesData Integrity managementProvide guidance, including but not limited to compliance, vendor utilisation, external relationship management/utilisation to all division and/or business unit representativesResponsible for overseeing metrics trackingIdentify potential areas of compliance vulnerability and risk and provide general guidance on how to avoid or deal with such situationsManage audits of payroll/benefits data, especially with regard to benefit deductionsManage internal compliance audit and monitoring activities inclusive of department and overall organisationInvoice Management for UK BenefitsContribute to creating a budget and ensures billing is monitored frequently in an effort to streamline costs and invoicing processes for vendorsAct as the escalation point for issues with data compliance risk (e.g., tax implications, legal ramifications, etc.)GovernanceIn partnership with Benefits CoE, manage benefits programs in line with the agreed operating framework. Proactively review and offer recommendations for enhancements to the guiding principles, policies and processes. Programs include pensions, healthcare, insured risk benefits, car benefits, wellbeing programs and other perksMaintain the inventory of programs, policy documents, calendar of activities, etc so that there is a clear understanding of the programs and activities required to actively manageProcess efficiency/managementAct as a solutions architect assessing chronic data issues that could be solved programmaticallyProvide guidance on research and resolution of interface-related issues, including the error reporting processEvaluate existing procedures and identify optimal solutions, whether administrative or systematic, to improve internal processes and ultimately user experienceCollaborate with other internal departments (HRIS, Payroll, Tax, Legal, Finance and Compliance) to ensure operational success across the organization and support feedback documentation and enhancement cyclesSupport Benefits CoE in all aspects of Open Enrollments including submission of headcount/salary related data to vendorBuilds strong relationships with internal and external partners to help ensure optimal process satisfactionUK TransitionsSupport the UK business and PXP's with key TUPE transfers with benefits managementProvide statistical analysis on benefits usage and ROI to aid both management reporting and proposalsStakeholder ManagementBuild effective working relationships with key stakeholders, incl. People Partners, PSD, Global Reward teams, Procurement, Legal/Compliance and Finance to successfully deliver change initiativesRisk ManagementMonitors legal, tax and statutory requirements, developing processes and controls to ensure compliance with internal and external regulationsResponsible for frequent and proactive communication on operational execution and deliveryCreate and use formal processes and tools to manage resources, budgets, risks, and changesRequired Skills and Experience:Workday HRIS knowledgeDarwin benefits portal knowledgeProject management experience implementing new programsFunctional knowledge of data interfacesExcellent consultative problem-solving skillsStrong communication and presentation skillsLocation:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Role TitleSupervisorRole LevelSpecialistLocationLondon 1 BGRelationshipsInternal: Team / EngineeringExternal: Clients / SuppliersMain Duties and ResponsibilitiesRole OverviewThe Supervisor delivers best-in-class engineering services, achieving 100% uptime while meeting Planned Preventative Maintenance (PPM) schedules in line with contractual obligations. This role is responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence.This is a key position requiring excellent teamwork, relationship management, and technical skills. You will play a pivotal role within the contract by supporting the wider team with a "one team ethos" while ensuring we deliver our contractual obligations and achieve excellence throughout the exciting journey of this innovative building.Key ResponsibilitiesKey ResponsibilitiesThe Supervisor's role is varied and offers the opportunity to work at the forefront of building technology innovation. This position requires developing an in-depth understanding of the BMS Tridium head-end system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications.Service Delivery & Client ManagementRepresent the hard services team and ensure successful site support for all engineering requirementsServe as the main interface with site client teams, developing strong relationships with key clients and stakeholdersCover for the Contract Delivery Manager when required for all technical activitiesMonitor and interface with clients to carry out all user requirements and requests, ensuring Change Requests are submitted on time and correctlyEstablish and agree client Service Level Agreements (SLAs), measuring compliance and performance to cover business continuity, customer satisfaction, and communicationCompliance & Quality AssuranceConduct audits in line with JLL WPM and JLL processesManage compliance upkeep along with site logbooks and Corrigo CAFM SystemEnsure all Critical Service processes are developed with a common approach and meet client requirements or appropriate SLAs as per contractual obligationsEnsure all technical activities are carried out to meet JLL WPM health and safety and client safety requirementsEnsure Specialist Service Providers are managed effectively, including confirming worksheets are signed off, quality of work is inspected, and recommendations are swiftly processedOperations & Maintenance ManagementMonitor the Planned Preventative Maintenance (PPM) system to achieve 100% uptimePlan, control, and monitor operations and maintenance throughout the building through reporting and audit reviewsMaintain the Asset Management Plan and monitor criticality and condition of assetsProvide benchmarking of equipment and performancePlan and manage major building shutdowns and critical work eventsReview plant and system performance, highlighting solutions and progressing Continuous Improvement and appropriate benchmarking programsInnovation & SustainabilityWork with smart systems to drive energy performance optimizationSupport all agreed ESG outputs and sustainability initiativesDrive building efficiency initiatives aligned with WELL and BREEAM certification standardsTeam Leadership & DevelopmentDevelop and manage the technical team with appropriate skills to meet client requirementsDevelop and maintain a service team culture focused on improving self-delivery and self-perform capabilitiesProvide emergency response leadership, managing the on-site team and communicationsTenant & Stakeholder CoordinationManage and support tenant fit-outs, including planning, facilitating, and recordingAttend key stakeholder meetings to ensure alignment and successful project deliveryExperience and QualificationsExperience and QualificationsEssential QualificationsRecognized apprenticeship, Degree qualification, HNC in Electrical Engineering, or equivalentMinimum of 5 years' experience in engineering services within critical environments and/or new build projectsHigh level of technical awareness within FM and new building environments, including:• Power & Distribution (LV, MV, HV)• UPS and emergency electrical generation• HVAC and cooling systemsTechnical Knowledge & SkillsStrong understanding of Planned Preventative Maintenance (PPM), Risk Management (RM), and CAFM systemsProficiency with Building Management Systems (BMS) and control systemsExperience with smart systems and building technology innovationIT literate with strong digital competencyLeadership & Management CapabilitiesProven management and leadership skills with the ability to develop and motivate technical teamsStrong organizational skills with a collaborative leadership styleAbility to multitask and work autonomously, planning and managing work under time constraintsHigh level of initiative with drive to continuously improve building operations and technology integrationCommunication & Interpersonal SkillsExcellent written and verbal communication skillsOutstanding customer service skills and client-facing abilitiesAbility to interact effectively with all levels of staff, management, and customersComfortable working within a team environment while contributing to group successPersonal AttributesEnthusiasm and proactive approach to achieving the highest standard of operationSmart, presentable, and professional appearanceIntegrity, honesty, and punctualityCollaborative team player who works effectively to achieve common goalsLogical thinker with strong troubleshooting and problem-solving capabilitiesAdaptable and flexible approach to work requirements, willing to embrace technological changeCustomer-focused with an innovative mindsetLocation:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Crematorium & Cemetery ManagerWorking flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis40 hours per weekOur core operating hours are between 6am 10pm daily, so the ability to work flexibly across 5 days of the week will be required£52,000 - £60,000 per annum + Company performance bonus + BenefitsPermanent roleForest Park Cemetery & CrematoriumHave you always wanted to use your transferable Leadership skills in a role where what you do can truly make a difference every day?Would you enjoy leading a close-knit team with a sense of camaraderie not found in a generic job?If so, we would love to hear from you!We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing.Like many of our employees, you might not have considered our industry before, however with ongoing growth and passionate collaborative colleagues, you will find it one of the most varied and rewarding opportunities you could ever imagine.The roleLeading one of our sites means a genuine opportunity to make your mark at a local level. Our crematoria provide a crucial service to the local communities that we serve, and its a privilege to provide the space for families to reflect and remember their loved ones all year round, not just on the day of a service.Youll have full ownership of the sites management, including day-to-day operations, performance and P&L. Alongside developing your team and shaping a culture that reflects our values, youll help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors who rely on our expertise when it matters most.The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye and no two days will be the same as each family and service are uniquely personal.Your ideas and creativity will also help shape the individuality of your site, some of our Crematorium Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings to name but a few!We combine strong commercial awareness with a deeply caring approach, ensuring every decision supports both the future sustainability of our services and that families are at the heart of everything we do.When you join us, its an opportunity to be a part of something truly meaningful and significant.Additional detail about the role:People Lead the site team to deliver best in class service to the bereaved and funeral director partners.Lead and manage site team in all aspects of day-to-day activity including monitoring performance in relation to KPIs and budget, ongoing development, and recruitment.Collaborative working and communication with all support functions.Role model for our vision, values and leadership behaviours.Quality Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation.Maintenance and development of cemetery, liaising with grave diggers and grounds teams to ensure burials are carried out to the highest standard (for sites with cemetery)Contribute to innovation and improved practice for site and within the wider division and across cemetery operations.Monitor customer feedback.Deliver the highest standards of health and safety.Business Responsibility for the commercial performance of your site.Drive improvements in volume through active pursuit of new opportunities and building relationships both in and out of normal catchment area.Optimise the efficient use of site staff, facilities equipment, supplies, consumables and support services.Contribute to annual pricing and budgeting activities and manage the processes for the site.Develop and nurture relationships with external stakeholders and customers including Funeral Directors and local community individuals/groups to develop new / additional business and promote the Westerleigh and site brand.Support group projects as required.Ensure facilities, buildings, cemetery and grounds are maintained and are fit for purpose.Work with Facilities to ensure routine and CAPEX site projects are implemented.Promote and support the Westerleigh Group memorial strategy.Competency in all aspects of technical expectations regarding crematory & Cemetery (if applicable) operations including the compliance and legal obligations.Supporting the team with their duties when required: Chapel Welcoming families & Funeral Directors and ensuring things run smoothly.Cremation & Cemetery Youll be fully trained and work towards an accredited FBCA qualification. Involved in the end to end cremation process and ashes management. Youll need to be able bodied as there will be manual handling involved in this process.Ad hoc work e.g. a Christmas service or making sure the site is tidy and presentable.This role requires flexibility and pulling together as one team to support each other and provide the exceptional care and service that we are known for.About you An experienced Business Manager and leader of people who loves to develop people and continue learning new things.Must have commercial acumen and experience of working with financials including managing site P&L.Bereavement sector experience e.g. Funeral Director / Crematorium Manager / Site Manager or similar would be beneficial but not essential.Strong people management skills & experience of business management from any industry (many of our Managers have joined from Retail / Hospitality / Care for example and worked as a Retail Manager / Store Manager / Operations Manager / General Manager / Branch Manager / Care Manager) then we can teach you all you need to know about our uniquely personal industry.A real team player with natural compassion and the desire to make a difference every day.Confident communicator able to speak to people in a caring and empathetic manner.Ability to build strong relationships with customers and the local community, marketing your site to raise awareness of what we do.Some occasional travel will be required for training, and you will undertake extensive training at your site but also at some of our other local sites with experienced Site Managers.Good IT skills and comfortable with Word / Excel and emails.What We OfferIf you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly make a difference every day to the families that we serve.No two days are the same and many of our Managers have developed their careers within the business.The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team.In addition to salary, you will also be eligible for the following benefits: Company performance bonus33 days holiday (Includes 8 days bank holiday)Life AssuranceA choice between 7% employer pension contribution or 5% contribution + private healthcare cover (Bupa)Access to a wide range of retail discounts and wellbeing supportOngoing learning & developmentEmployee Assistance / Occupational health support ProgramMindfulness AppMental Health First AmbassadorsThe benefit we hope youll never need: Free Cremation benefit for Immediate familyBereavement LeaveEnhanced maternity & paternity payRecognition schemeFree Flu jabSmart uniform and PPE providedFree parkingWhat next? Start a career with significance by applying today.We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If youre not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Community & Amenities ManagerReporting to: Head of 105 Victoria Street & Senior Social Sustainability LeadWhat this job involves:To lead the delivery of 105 Victoria Street's award-winning community space programme and social sustainability commitments, serving as the primary liaison between Local Schools, Local Community Groups, Affordable Workspace users, and the building's Management Team. This role ensures seamless operation of The Arena and The Garden, coordinating priority access for Westminster community users whilst maintaining the financial sustainability of community facilities through integrated commercial programming.You'll manage the complete community booking ecosystem, build lasting partnerships with Local Schools and Local Community Groups, and deliver measurable social impact aligned with the building's Section 106 obligations and Social Sustainability Charter commitments.Key HighlightsManage two premier community facilities: The Arena (3,800 sq ft multipurpose space) and The Garden (London's highest urban farm)Manage 105 VS Unit Trust Community FundAdminister 105 VS Unit Trust Community Fund, managing grant applications, assessments, and award distributionsConvene and support tenant governance board for Community Fund decision-makingBuild strategic partnerships with tenants, local schools and community organisationsDeliver social sustainability reporting and impact measurementWork collaboratively with JLL's Social Sustainability Team for strategic supportSupport 105 Victoria Street's ambition to achieve BREEAM 'Outstanding' and WELL 'Platinum' certifications through community engagementWhat your day to day would look like:Community Fund ManagementOversee Community Fund in collaboration with the AI-powered automated grant platform and JLL's Social Sustainability Team, ensuring effective operation of the grant-making cyclePromote the Community Fund widely across Westminster through marketing materials, outreach campaigns, and relationship building with local charities, community groups, schools, and social enterprisesMonitor and quality-assure the automated application and assessment process, reviewing platform-generated evaluations and ensuring fair, consistent decision-makingPrepare funding recommendations for the tenant governance board, synthesising platform analytics into clear board papers with risk assessments and impact projectionsConvene and support the tenant governance board through quarterly meetings, preparing materials, facilitating discussions, recording decisions, and ensuring transparent governanceOversee automated grant agreements and payment administration, verifying accuracy of award letters, payment schedules, and transaction processingMonitor grant recipient performance through the platform, conducting relationship-building site visits, tracking outcomes, and identifying compliance concernsBuild relationships with funded organisations, providing support beyond the automated process and connecting grantees with building tenants for volunteering opportunitiesEnsure robust governance and compliance, maintaining audit trails, implementing conflict of interest policies, and adhering to grant-making best practiceReport on Community Fund impact using platform-generated data to produce quarterly and annual reports demonstrating social return on investmentCommunity Space Operations & Booking ManagementManage the centralised booking system for The Arena and The Garden, ensuring consistent application of the booking hierarchy and transparent access for all usersCoordinate priority free access for Local Schools during designated community hours (weekdays 10:00am-12:00pm and 2:00pm-4:00pm), managing termly recurring schedules aligned with academic calendarsProcess booking requests through designated channels, providing timely confirmations and maintaining accurate records of all bookings and facility usageImplement cancellation policies to maximise community benefit and efficient space utilisationCoordinate access arrangements, health and safety protocols, and facility orientation for all community usersManage day-to-day operational issues, resolve scheduling conflicts, and work with building security and facilities teams to ensure smooth accessStrategic Partnership ManagementServe as primary relationship manager for Local Schools (Westminster City School and Greycoat Hospital School), maintaining regular communication and conducting quarterly review meetingsBuild and maintain strategic relationships with Local Community Groups listed in the Social Value Charter, including Westminster Wheels, Cardinal Hulme Centre, The Abbey Centre, One Westminster, and MindDevelop strong relationships with building tenants, engaging them in Community Fund governance and identifying corporate volunteering opportunitiesAssess eligibility of new Westminster community groups seeking access, evaluating community benefit and alignment with social value prioritiesExpand the network of community partners annually, identifying opportunities to increase social impactOrganise partnership events and networking opportunities that strengthen relationships between community users, building occupiers, and funded organisationsThe Garden Programming & Educational CoordinationCoordinate quarterly educational visits for Local Schools to The Garden, scheduling sessions around growing activities and seasonal opportunitiesDevelop and deliver educational programming focussed on urban agriculture, sustainability, food growing, and environmental educationManage health and safety protocols for Garden visits, including risk assessments, hygiene procedures, tool safety demonstrations, and weather contingency plansCoordinate harvest events and corporate partnership sessions that connect building occupiers with community usersWork with building amenities team to maintain The Garden as an accessible, engaging educational resourceSocial Value Delivery & Impact MeasurementImplement and monitor delivery of Section 106 community space commitments, ensuring compliance with all obligations in perpetuityTrack and report on community usage metrics, including sessions, participants, community groups served, and demographic reachProduce integrated social value reporting combining Community Fund impact, community space usage, and partnership outcomes to demonstrate total social return on investmentGather qualitative feedback from community users and grant recipients to assess impact on educational outcomes, youth development, health and wellbeing, and community cohesionCollaborate with JLL's Social Sustainability Team to establish impact measurement frameworks and produce quarterly and annual social value reportsContribute to sustainability and ESG reporting by documenting community engagement activities aligned with BREEAM Outstanding and WELL Platinum certification requirementsMaintain comprehensive records of community benefit delivery to support internal reporting, client updates, and external communicationsCommunity Communications & EngagementServe as primary point of contact for all community-related enquiries from Local Schools, Local Community Groups, Community Fund applicants, and Affordable Workspace usersDevelop and maintain community-focussed content for the building's Workplace app, ensuring information remains relevant, accurate, and accessiblePromote Community Fund opportunities through multiple channels including website, social media, community networks, and direct outreachCreate promotional materials, newsletters, and social media content showcasing community programming, Community Fund success stories, and social value achievementsOrganise community open days, facility tours, engagement events, and celebration events for Community Fund recipientsFoster a welcoming, inclusive environment that encourages diverse participation and celebrates community achievementsCommercial Coordination & Financial AdministrationSupport the integrated financial model where commercial revenue cross-subsidises free access for priority community usersCoordinate bookings from Affordable Workspace users, applying full commercial pricing and ensuring non-recurring booking restrictions are maintainedProcess payments for commercial bookings in advance, applying cancellation and refund policies consistentlyManage Community Fund financial administration, tracking commitments against budget, monitoring payment schedules, and maintaining accurate expenditure recordsWork with the Operations Manager to track community space revenue, monitor budget performance, and identify opportunities for financial optimisationProvide financial data and usage reports to support management decision-makingCompliance & Risk ManagementEnsure all community activities comply with health and safety requirements, facility rules, and building policiesConduct risk assessments for community activities, particularly for children and vulnerable groupsImplement safeguarding procedures and ensure all community users understand their responsibilities for participant supervisionMaintain accurate records for audit purposes, demonstrating compliance with Section 106 obligations, Community Fund governance requirements, and JLL policiesStakeholder CollaborationWork closely with the Operations Manager to coordinate cleaning schedules, security protocols, and facility maintenance around community bookingsCollaborate with front of house and security teams to ensure seamless access arrangements for community usersFacilitate tenant engagement in Community Fund governance, recruiting board members, coordinating meetings, and creating opportunities for tenants to connect with funded community organisationsLiaise with building occupiers to promote awareness of community programming and identify opportunities for corporate volunteering or partnershipRepresent 105 Victoria Street at Westminster community forums, grant-making networks, and local partnership meetingsRequired QualificationsProven experience in community engagement, partnership management, grant administration, or social value delivery within property, charitable, or community sector environmentsExperience working with grant programmesDemonstrated ability to build and maintain effective relationships with diverse stakeholders including schools, charities, community groups, and governance boardsStrong organisational and administrative skills with ability to manage complex systems, coordinate multiple priorities, and maintain accurate recordsStrong financial acumen with experience managing budgets, tracking expenditure, and ensuring financial accountabilityExcellent communication skills (written and verbal) for professional liaison with community partners, senior stakeholders, and board membersStrong analytical and evaluative skills for assessing funding applications, conducting due diligence, and making evidence-based recommendationsUnderstanding of social value principles, impact measurement, community benefit delivery, and grant-making best practiceExperience working with vulnerable groups, children, or educational settings with knowledge of appropriate safeguarding proceduresHigh attention to detail and commitment to delivering exceptional customer serviceProficiency in MS Office and ability to learn booking management systems, grant platforms, and impact measurement toolsAbility to work independently with minimal supervision whilst collaborating effectively as part of a teamFlexible approach to working hours to accommodate occasional evening board meetings or weekend community eventsCommitment to equality, diversity, and inclusion principlesPreferred QualificationsExperience delivering community programmes and grant-making within commercial real estate developments or mixed-use propertiesKnowledge of Westminster's community sector, local schools, voluntary organisations, and funding landscapeFamiliarity with Section 106 obligations, social value frameworks (e.g., Social Value Portal, HACT), and ESG reportingExperience facilitating governance boards, committees, or trustee meetings#LI-JA1Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting.What this job involves:The Account Global Engineering and Critical Environment Lead is responsible for overseeing engineering and critical environment operations for a global the client account. This role requires a deep understanding of engineering principles, critical environment management, and a strong ability to collaborate with cross-functional teams to deliver exceptional service to the client. The Global Engineering Lead will serve as the primary point of contact for engineering-related matters and will work closely with global and regional account management and the Client Engineering Manager to ensure client satisfaction and operational excellence.What your day-to-day will look like:Engineering Leadership: Lead a team of engineers both internally and externally to deliver high-quality engineering services for the client account, considering the client requirements as well as industry best-practices & new innovations.Critical Environment Management: Ensure critical environments, such as data centres are operating optimally and meet client-specific requirements, especially up-time and other operational KPI's as detailed in our contract with the client.Compliance and Regulation: Stay updated with industry best practices, standards, and regulations to ensure operational compliance and mitigate risks.Client Relationship Management: Build and nurture strong relationships with key client stakeholders to understand their needs, anticipate requirements, and deliver innovative solutions.Project Management: Coordinate and execute engineering projects, ensuring timely completion and adherence to budgetary constraints.Budgeting and Cost Control: Manage the engineering budget for the client account, identify cost-saving opportunities, and optimize resource allocation.Performance Monitoring: Implement performance metrics and KPIs to track and improve engineering service delivery.Vendor Management: Collaborate with external vendors and service providers, overseeing their performance and ensuring contractual obligations are met.Team Development: Provide guidance, mentorship, and training to the engineering team, fostering a culture of continuous learning and professional growth.Health and Safety: Ensure compliance with health and safety regulations and promote a safe working environment for all team members.Desired or preferred experience and technical skills:Bachelor's degree in Engineering or related field. Master's degree preferred.Professional Engineering (PE) license or equivalent certification is highly desirable.Proven experience (8+ years) in global engineering management and critical environment operations, including data centres and trading floors.Deep knowledge of mechanical, electrical, and plumbing (MEP) systems, HVAC, power, and fire protection systems.Strong project management skills with experience leading complex engineering projects from planning to execution.Excellent communication and interpersonal skills, with the ability to build rapport with clients, stakeholders, and team members.Strong analytical and problem-solving abilities to identify and resolve complex engineering issues.Proficiency in using engineering software and tools, such as AutoCAD, Revit, and energy modelling software.In-depth understanding of relevant industry standards and regulations, such as ASHRAE, NFPA, and local building codes.Ability to travel internationally, as required.Able to influence senior engineering and non-engineering stakeholders as well as communicate effectively to both operations and engineering personnel tasked with carrying out the engineering programme on the client account. As not all of these staff report directly to the Engineering lead, experience leading successfully in a matrixed environment and a demonstrated capability to identify gaps in execution and remediate those working across a global & regional matrix is a requirement.Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, or skills required. Additional duties and responsibilities may be assigned based on business needs.Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Regulatory Manager CONTRACTOR (Food / Packaging) EMEA c£500-£700 ltd/ dayABJ6717Remote: Occasional onsite visits6-9 months initiallyAs an experienced regulatory manager working with the Head of Materials Compliance, you will support the delivery of the organisations EMEA regulatory strategy and mitigation of regional legal and compliance risks in the food manufacturing and packaging sectorThe Regulatory Affairs Manager leads the application of regulatory requirements across a packaging-focused business, ensuring products consistently meet stringent Food Contact, Chemical, and Environmental safety standards.As an experienced Regulatory Manager, you will act as a technical lead, partnering with Sales, Operations, and R&D to translate complex regulatory changes (including REACH and PPWR) into practical business guidance.As Regulatory Affairs Manager with experience in food packaging you will monitor evolving regulatory landscapes, engages with industry bodies, and ensures compliance documentation is accurate, robust, and aligned with customer and legal requirements.Key ResponsibilitiesCustomer Strategy & Brand ProtectionLead regulatory response strategy for key global customersAuthor and review Declarations of Compliance (DoCs) and technical position papersAct as technical authority in customer meetings on regulatory and compliance mattersTranslate complex regulatory requirements into clear, practical business guidanceSupplier Governance & AuditApprove raw materials used in packaging applications (e.g., coatings, inks, compounds)Support supplier qualification and regulatory approval processesParticipate in supplier audits and coordinate third-party testing where requiredEnsure transparency of material data and manage supplier regulatory documentationRegulatory Intelligence & Industry EngagementMonitor regulatory developments across EMEA (REACH, CLP, PPWR, Food Contact)Represent the business in relevant trade associations and industry groupsProvide regulatory impact assessments and executive summaries to senior leadershipSupport proactive mitigation of emerging regulatory risksFunctional Support & LeadershipProvide technical guidance to a small teamMaintain regulatory documentation systems and ensure consistency of dataQualifications / ExperienceDegree in Chemistry, Chemical Engineering, Food Science or related disciplineStrong knowledge of EU Food Contact legislation (e.g. Framework Regulation (EC) 1935/2004)Working knowledge of REACH, CLP, and packaging regulations (including PPWR)Experience producing Declarations of Compliance and regulatory documentationAbility to interpret legislation and translate into business impactStrong communication skills with internal and external stakeholdersExperience working in packaging, materials, chemicals, or manufacturing environmentsDesirableSupplier audit experience (Lead Auditor certification advantageous)Experience with regulatory databases (e.g. SharePoint, SAP systems)Exposure to circular economy or sustainability-driven packaging regulationAbility to travel as required with the role on occasion (European)Salary dependent on experienceTo Apply: Please contact Alison Basson, job ref ABJ6717 on 07814547440 or preferably apply toTPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.This is a leading global role within the Corporate Finance Technology team, responsible for the product management of JLL's Order to Cash (O2C) processes. The position holds ownership for all key aspects of the O2C cycle, including Contracts, Projects, Billing, Accounts Receivable and integrations with 3rd party applications.You will manage these functions within JLL's single instance of PeopleSoft 9.2, which supports core finance operations across more than 42 countries+. The role involves managing a team of Product Specialists and Production Support staff and reports to the Executive Technology Product Manager, with significant exposure to senior finance and technology management.This pivotal role ensures operational efficiency, accurate financial transactions, and seamless customer experience.Key ResponsibilitiesProduct Management• Directs a comprehensive product strategy from product conception and definition through end of life. Ensuring effective delivery of requirements on a timely basis.• Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products provide insights, guidance to drive optimal solutions with clearly defined benefits.• Promotes use of new technologies and industry-leading trends. Selects, develops and evaluates personnel to ensure the efficient operation of the function.• Manage a focused team of Product Managers and Production Support staff to achieve strategic goals. Ensure the team is focused on supporting the current state whilst delivering on requirements and initiatives.• Embrace the JLL "Accelerate 2030" strategy with particular focus on "Unlock Platform Excellence" & "Outpace through data and AI"• Deliver the approved 3-year ERP strategy and roadmap by collaborating with global and regional finance partners to design and implement technical solutions• Provide product expertise, develop strong working relationship with finance and business partners.• Manage ERP O2C robustness ensuring timely resolution of priority issues.• Responsible for establishing a comprehensive performance management framework that provides actionable insights into process efficiency, issue resolution, and business value, enabling proactive decision-making for stakeholders.• Create awareness of industry trends and ensure JLL adopts best-in-class working practices and technical solutions• Experience with Sarbanes-Oxley compliance and audit requirements for billing and revenue workflows• Establish recognition as a strategic technology leader within JLL's senior leadership community.• Drive strategy and delivery of future ERP strategy for JLL.Business Analysis & System EnhancementPartner with finance teams to gather business needs and translate them into detailed functional specifications for system enhancements.Perform gap analysis to evaluate current system capabilities and identify solutions through configuration, customization, or new functionality.Analyse the technical and business impact of proposed changes to ensure compatibility with existing systems and workflows.Support the rollout of new modules and features across multiple business units and geographic regions.Create and maintain comprehensive functional specifications, system documentation, and process guides.Technical Oversight & Quality AssuranceIdentify opportunities to streamline business processes through system configuration and automation.Manage operational issues, including reporting, timely resolution, and identifying ongoing mitigation strategies.Ensure deliverables are completed on schedule and with minimal errors post-deployment.Interface with Oracle and third-party vendors to coordinate technical activities and support.Overseeing the entire product development lifecycle from conception and requirements gathering to launch and iterationRequired Qualifications10+ years of experience supporting PeopleSoft Financial Management 9.2, ideally in the real estate or a similar service industry.Bachelor's degree in Information Systems, Computer Science, Business Administration, Finance, or a related field.Deep functional knowledge of PeopleSoft FSCM 9.2 modules, with expertise in the Order to Cash process.Strong understanding of financial close processes and month-end support requirements.Proven ability to work under pressure, manage complex projects, and deliver results.Experience supporting at least one global ERP rollout.Excellent communication and presentation skills.Preferred QualificationsPeopleSoft certifications in Financial Management.Oracle Accreditations.Experience with process automation tools and emerging technologies such as GenAI applications.Location:Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Send Transport DriverWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.JOB TITLE: Special Education NeedsREPORTS TO: Service Delivery Manager / Operations ManagerCONTRACT TYPE: Term Time onlyLOCATION: AberdeenJOB PURPOSETo provide safe, reliable and compassionate transport for children and young people with Special Educational Needs and Disabilities (SEND), transporting them between home and school or other designated establishments in accordance with the operator's contractual obligations, relevant legislation, and the individual needs of each passenger.KEY RESPONSIBILITIESDriving and Service DeliveryOperate allocated vehicles safely and in accordance with all relevant road traffic legislation and licensing requirementsAdhere strictly to agreed routes, timetables and pick-up/drop-off points, notifying the controller immediately of any delays exceeding 15 minutesEnsure passengers are collected and delivered punctually, arriving at the pick-up point at least 5 minutes before the scheduled timeNever drop off a passenger more than 20 minutes before the scheduled arrival time at their destination (5 minutes for ASN/SEND passengers)Ensure all passengers are seated and safely secured before moving the vehicle, including correct fitting of seatbelts, child seats, and wheelchair restraints where requiredNever permit passengers to stand while the vehicle is in motion or allow more than one passenger per seatPassenger CareTreat all passengers with dignity, respect and patience at all times, and with particular sensitivity to the additional support needs of individual passengersBe fully briefed on and adhere to any individual passenger requirements or behavioural guidance provided by the operator or commissioning authorityManage challenging behaviour in a calm, non-confrontational manner; never physically restrain a passenger without explicit written authorisationNever eject a passenger from the vehicle under any circumstancesEnsure no passenger is left unattended or allowed to walk home unsupervisedVehicle StandardsConduct pre-shift vehicle checks and report any defects, prohibitions or maintenance issues to management immediatelyMaintain the vehicle in a clean and presentable condition at all times (interior swept daily, full clean every 4 weeks as a minimum)Ensure all required equipment is present and serviceable prior to each shift, including fire extinguisher, first aid kit, wheelchair restraints and any specialist equipment specified for individual passengersNever operate a vehicle that is unroadworthy, unlicensed or uninsuredCommunication and ReportingCarry and use an operational mobile phone or communication device at all times during service hours, used only in accordance with legal requirements (hands-free)Notify the control room promptly of any incidents, accidents, breakdowns, delays or safeguarding concernsReport all accidents to the appropriate authorities and management; submit a written report within 24 hours of any incidentReport any safeguarding concerns or incidents involving passengers to management without delayCompliance and ConductHold and maintain all required licences, certificates and disclosures for the role (see essential requirements below)Display identification at all times when on dutyComply with the operator's policies on conduct, equal opportunities, data protection, and child protection at all timesAttend training as required, including safeguarding awareness, disability awareness and manual handlingNever report for duty under the influence of alcohol or any mind-altering substanceESSENTIAL REQUIREMENTSFull, clean UK driving licence (appropriate category for vehicle type operated)Minimum 2 Years driving experience (excluding motorcycles)21 years of age or abovePVG disclosure (Scotland) must be obtained prior to commencementSatisfactory completion of relevant safeguarding and child protection awareness trainingAbility to communicate clearly and calmly with passengers, families and colleaguesPunctual, reliable and flexible approach to working hoursDESIRABLEPrevious experience transporting passengers with SEND, ASN, or complex needsFAW certificateExperience with wheelchair-accessible vehicles and restraint systemsKnowledge of local area road networkKEY BEHAVIOURSPatient, empathetic and professional at all timesCalm under pressure and able to manage unpredictable situationsTakes personal responsibility for passenger safetyTeam player who communicates proactivelyTPBN1_UKTJ

Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Engineering & Compliance LeadLocation: UK/Europe based (Paris, Brussels, Austria, Belgium, Prague, Dusseldorf, Budapest, Dublin, Luxembourg, Hague, Warsaw, Madrid, Geneva & Bratislava)Reporting to: Account DirectorDirect Reports: HSSE Manager, Quality Manager, Quality Data Analyst, Reliability EngineerWhat this job involves:This strategic position provides overall responsibility for the effective delivery of engineering, compliance, and data-driven assurance across the FCDO contract portfolio spanning 12 European countries. The role combines technical engineering leadership with sophisticated data analysis capabilities to ensure the highest standards of service delivery, regulatory compliance, and risk management.A core responsibility is the production of the monthly Statement of Assurance, which serves as the foundation for demonstrating contract compliance and operational performance to the client.What your day-to-day will look like:Engineering Strategy & LeadershipOverall accountability for engineering and compliance service delivery through in-house and supply chain teams across the European portfolioDevelop, articulate, and implement engineering strategies for growth, service improvement, and best practice excellenceCollaborate with multiple stakeholders across Europe to identify and implement innovation and consistency in processes, standards, and governanceManage and develop the account compliance team to provide a technical services Centre of ExcellenceLead engineering-related risk management and maintain contribution to the account risk registerData Analysis & Statement of Assurance (Core Responsibility)Lead the monthly production of the Statement of Assurance , providing comprehensive analysis of non-compliances, associated risks, mitigations, and key actionsExtract, analyse, and meaningfully interpret engineering data from Corrigo and other systems to identify trends, risks, and opportunities for improvementDevelop sophisticated data visualization and reporting frameworks that translate complex technical data into clear, actionable insights for senior stakeholdersCreate predictive analytics models to identify potential compliance issues before they materializeSupport automation initiatives for compliance reporting while maintaining quality assurance and technical validationProvide data-driven insights to support the Hard Services Re-Tender exercise and account profitability initiativesMonitor and report on KPIs with timely and accurate submission of all identified reporting requirementsSupport the operational teams in providing and checking that suitable mitigation is in place for any assets/tasks that have fallen out of compliance.Asset & Maintenance ManagementManage the Asset Management System (AMS) to support safe, efficient, and effective delivery of asset management objectivesDevelop and manage the Strategic Asset Management Plan (SAMP) in conjunction with the Reliability Engineer and JLL Reliability Engineering teamBuild and maintain complete asset registers for the full estate, with individual registers for each building following client asset management guidelines, including asset criticality assessmentsEnsure asset registers remain current with condition assessments to inform the Forward Maintenance RegisterBuild comprehensive PPM schedules for the full estate, accounting for all client requirements including country derogations, contract requirements, statutory mapping, and reactive response timesUtilize JLL CMMS 'Corrigo' to manage assets and maintenance workflowsCompliance & Legal Framework ManagementDeliver all services as outlined in the contract, Schedule A, D, H and associated appendices, to agreed standards and in line with achieving all KPIsEnsure the service matrix confirms all properties meet full contract requirements, including fire risk assessments, water management plans, asbestos registers, and specific derogationsDetermine which maintenance and engineering works are legally permissible in specific countries and align with FCDO in-country derogationsMaintain knowledge of evolving compliance requirements and communicate implications to operational teamsConduct FCDO Minimum Services Audits on a quarterly basis, including sample checks on 5W2P, PMRM Schedules, and Asset RegistersManage completion and tracking of HSSE Assessments including Fire, Water, and Asbestos, ensuring completion of associated remedial actionsEnsure internal and supply chain adherence to Safe Systems of Work Standards, AP structure, and permit to work processesTechnical Liaison & IntegrationCreate and maintain effective communication channels between central engineering teams, operations functions, and client stakeholdersTranslate engineering requirements and specifications into actionable FM delivery requirements for operational teamsRespond to day-to-day operational queries requiring engineering input and interpretation, including Corrigo queries such as schedule issues, asset requests, and scheduling supportSupport ongoing harmonization and tender processes with technical expertise and operational insightEnsure engineering decisions align with regulatory and contractual obligations across different jurisdictionsProcess Development & DocumentationDevelop and implement resilient processes, procedures, and documents to simplify workflow, ensuring processes are recorded and followedProduce engineering Standard Operating Procedures (SOPs) and supplier inputsManage all engineering and compliance-related documentation, including site-held documents (drawings, O&M manuals, logbooks) and central records (engineering playbooks and processes)Input to Business Continuity and Disaster Recovery PlansInput to training plans for JLL staff and suppliers in relation to engineering and complianceStakeholder ManagementMaintain professional client-facing relationships with excellent communication and team-building skillsWork with stakeholders including the client, station staff, property residents, FM teams, SRP teams, and energy and sustainability teamsProvide landlord liaison as requiredLiaise effectively with in-house teams, external contractors, senior management, and on-site customersSkills/QualificationsTechnical Qualifications & ExperienceQualified mechanical or electrical engineer or equivalent experienceProven asset and maintenance management expertise at a senior levelComprehensive understanding of M&E systems and terminologyStrong understanding of lifecycle management principlesExtensive experience with Corrigo CAFM system including workflow management, reporting, and data analysisAdvanced proficiency in data extraction, analysis, and visualization tools (e.g., Excel, Power BI, Tableau, or similar platforms)Understanding of compliance frameworks and documentation requirements in facilities managementExperience with government or public sector contracts (highly preferred)Strategic & Commercial CompetenciesStrategic thinker able to develop and implement engineering strategies for growth and service improvementSkilled in commercial aspects of engineering contractsProven project methodology approach for planning, organizing, and executionStrong analytical and problem-solving capabilities with a drive for excellenceLeadership & Management SkillsStrong interpersonal and leadership skills with proven ability to provide direction and obtain results through peopleAbility to work in a team environment and build high-performing teamsExperience managing direct reports and developing technical talentDemonstrated ability to work independently and manage competing prioritiesCommunication & Stakeholder ManagementExcellent written and verbal communication skills with ability to translate technical concepts for non-technical audiencesClient-facing experience with ability to manage diverse stakeholder groupsAdaptability and resilience in complex, multi-country environmentsProfessional approach to customer service and stakeholder managementCompliance & Mobility RequirementsHold, or be able to obtain, local security clearance (employment depends on this condition being met)Able to travel frequently to other countries and sites as required; high level of travel expected, especially in early contract stagesDesirable RequirementsChartered Engineer statusPrior Authorised Engineer or Authorised Person accreditationExperience with automation of compliance reporting systemsKnowledge of predictive maintenance and reliability engineering principlesFamiliarity with ISO 55000 Asset Management standardsSuccess MeasuresTimely and accurate monthly production of the Statement of Assurance with meaningful data insightsAchievement of all engineering and compliance KPIs as outlined in the contractSuccessful completion of quarterly FCDO Minimum Services Audits with minimal non-compliancesEffective support of Hard Services Re-Tender exercise and account profitability initiativesConsistent reduction in response times for engineering-related operational queriesMaintenance of compliance standards and documentation requirements across all 12 countriesPositive stakeholder feedback on technical leadership, communication, and support effectivenessSuccessful implementation of process improvements and innovation initiativesDevelopment of high-performing engineering and compliance teamHealth and SafetyAll staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy. This role includes leadership of engineering Safe Systems of Work and Health and Safety requirements via the HSSE Manager.Additional NotesThis role offers the opportunity to make a significant strategic impact on a complex, multi-country government contract while gaining exposure to the intersection of engineering excellence, data-driven decision-making, and operational delivery. The successful candidate will be instrumental in establishing best-in-class engineering compliance frameworks and creating the data infrastructure that underpins contract assurance and client confidence.#LI-JA1Location:On-site -Bratislava, SVK, Brussels, BEL, Budapest, HUN, Dsseldorf, DEU, Geneva, CHE, London, GBR, Luxembourg, LUX, Paris, FRA, Prague, CZE, The Hague, NLD, Vienna, AUT, Warsaw, POLIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.H ealth, S afety, Security & Q uality (HSSEQ) CLIENT LEAD - RLAMOBJECTIVE OF ROLEThe core role of the HSSEQ Client Lead - RLAM is to work with the UK HSSEQ PM Lead in delivering health and safety compliance objectives specific to RLAM client operations within the UK Workplace Risk & Resilience Team, ensuring delivery of KPIs identified in the client Management Services Agreement (MSA). The role will include direct line management of a HSSE Manager dedicated to the RLAM portfolio and will work independently whilst collaborating with the Senior HSSEQ Manager on cross-client trends, best practice sharing and broader operational initiatives. The role will support the operational RLAM Asset Experience team with the delivery of key objectives in maintenance of risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS).The role will be responsible for monitoring, risk management and auditing the health, safety and environmental management activities to agreed performance standards across the RLAM portfolio. In particular, the focus will be collaborative working with RLAM Asset Experience team and service partners to drive compliance performance and best practice. The role will also require an element of training management and delivery, as JLL offer comprehensive induction and refresher training to staff.Security intelligence is now part of the wider Workplace Risk & Resilience Services and, whilst we have specific resource in this area, the HSSEQ Client Lead will have an opportunity to engage, learn and develop in this area too.Property Management is transitioning into a Global service line within REMS (Real Estate Management Services) and active contribution to transition projects and global / EMEA regional projects will be part of the role where required .ACCOUNTABILITIESClient ServiceTo understand the RLAM Management Services Agreement (MSA) and ensure that JLL liabilities are being managed in relation to health, safety, security and environment issues across the RLAM portfolio. The role will include liaising directly with RLAM client stakeholders and supporting them in achieving their HSE goals and objectives .Risk ManagementEnsuring that operational site teams across the RLAM portfolio are managing the risks identified , providing support and advice where needed.Ensuring the risk management platform is kept up to date and operating within agreed parameters for all RLAM sites.Interrogation of our risk management platform (Vision by JLL) including running regular reports and working with the Workplace Risk & Resilience Team, RLAM site team and service partners in managing the compliance risks to conclusion.Providing risk liability reports and support where necessary specific to RLAM operations and sharing data with the Senior HSSEQ Manager to support cross-client trend analysis.Ensuring that accidents and incidents are being reported and investigated in accordance with the agreed operational procedures across RLAM sites, overseeing and providing practical guidance on root cause analysis.As part of the Workplace Risk & Resilience Team to help manage any serious incidents at RLAM sites to a conclusion, leading the 'fair and just' investigations where necessary and reporting to the management team on issues and root cause they may need to address, and where required work with enforcement agencies.Reviewing audit results across the RLAM portfolio and reporting on trends to the UK HSSEQ PM Lead and sharing insights with the Senior HSSEQ Manager for broader analysis.Ensuring effective communication plans are developed and delivered as required across RLAM operations.Driving our S.A.F.E.R culture programme across the RLAM client operations.Assisting in the review and production of technical HSSE operating documents and best practice guidance information to ensure compliance with latest guidance for RLAM sites.To monitor and work with external HSSE consultants to make sure the liabilities of JLL are being adequately identified , addressed, managed, and are cost effective across the RLAM portfolio. Report non-compliance with agreed practices to the UK HSSEQ PM Lead .Contribute to the effective implementation of wider Global or regional initiatives and HSSEQ transition programmes.Providing specialist advice on key risk areas such as asbestos; CDM , working at height and events management specific to RLAM operations.HSSE Management / Audit ProgrammeManage the internal audit programme of RLAM sites with site-based teams in accordance with agreed work programmes and criteria.Line management of 1 HSSEQ Manager dedicated to the RLAM portfolio; agreeing and monitoring objectives aligned to the PM UK and Global requirements , but also to act as mentor, helping their professional growth and development.Support the RLAM Asset Experience team to ensure they have effective risk mitigation controls in place.Ensuring that any outgoing RLAM properties have had an audit carried out within that service charge year.TrainingWork with the UK HSSEQ PM Lead to maintain a training needs analysis for the RLAM portfolio, identifying relevant training provision and assist with tracking.Prepare material, facilitate and deliver training courses and update briefings as required to RLAM operational teams.Coordinate the delivery of regular training sessions to RLAM Asset Experience team.Undertake any other training duties as required by the UK HSSEQ PM Lead .QUALIFICATIONS, SKILLS AND EXPERIENCENEBOSH General Diploma level or Degree level Equivalent.NVQ Level 6 Diploma in Occupational Health and Safety practices.Member of IOSH is essential, Grad IOSH and working towards C ert IOSH is preferred.Experience in training and facilitating courses.Practical understanding of property management would be an advantage.Good working knowledge of Microsoft Word, Excel, and Outlook essential - working with database platforms and integration of such systems useful.Strong numerical and report writing skills.Must be customer-service driven and have excellent communication skills.A team player with excellent interpersonal and influencing skills who interacts effectively with colleagues and clients.Ability to work independently with minimal supervision when necessary.Ability to work under pressure, manage time and assist the team in meeting deadlines.Contractor management experiencePractical safety management leadershipProblem solving, critical and logical thinking.Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Job Family Group: Ethics & Compliance Group Job Description: Compliance Manager – Regulatory Thresholds and Change Projects Lead Job Profile Summary We have an excellent opportunity for a Compliance Manager to lead our global threshold programme, regulatory reporting change projects and oversight within Ethics & Compliance Regulatory Reporting Team. As a license to operate function, we play a critical role in keeping bp ST&S safe and aligned with multi-jurisdictional regulatory obligations. The preferred candidate must have strong project and change management experience delivering regulatory projects in EMIR, MAS, MiFID II, ASIC and/or REMIT regulations. The ideal candidate must also have excellent partner management experience at senior level, with a knowledge of working in a regulated trading business (ideally commodities), robust leadership capability, excellent work ethics and a passion for compliance assurance and controls. The successful candidate will also have oversight accountability for our operational compliance with threshold monitoring obligations across Europe, UK and APAC region, working closely with a team of operational specialists to ensure ongoing compliance and effective monitoring and controls are in place. The candidate will be required to build and establish strategic partnerships with our business and functional customers across ST&S. In this role, you will work alongside the Senior Compliance Manager, other Compliance Managers and Regulatory Reporting Specialists across diverse location hubs in London, Poland and Pune. What does the day-to-day look like? In more detail, you will have the exciting opportunity to: Project lead the delivery of global regulatory thresholds monitoring and change programmes for the reporting team. Lead our monitoring oversight and controls for bp regulatory thresholds obligations across multiple jurisdictions. Run and lead our governance framework, senior customer escalation process, and remediation action plans. Lead strategic senior collaborator engagement across the business, Technology and functional lines. Work with Technology and business partners to agree delivery scope and achievements, prioritization, and design principles on regulatory change projects. Lead our response to regulatory queries in consultation with Senior Compliance Manager, Regulatory Legal and E&C Regulatory Compliance teams. Provide oversight to the operations team to ensure effective monitoring and assessment of risks to regulatory thresholds on an ongoing basis and flag this to relevant partners. Actively participate in industry working groups and lead horizon scanning efforts on new and ongoing regulatory developments. Document and share impact assessment with key customers. Develop strategic relationships with senior customers and establish the regulatory reporting team as a key enabler and partner. Raise strategic reporting risks to Senior Compliance Manage to ensure safe operations across team. About you: You will ideally have proven understanding of commodity trading and products in the financial and wholesale energy market. You’re a people leader and problem solver, with the ability to lead and work with a diverse team, while building strategic partnerships with senior customers. This role requires a high degree of leadership and interpersonal skills with a clear passion and care for regulatory compliance, and the ability to take the lead on priorities and deliver under pressure. You will ideally have experience of delivering compliance change programmes (either on transaction reporting or threshold monitoring) in one or more reporting jurisdictions. You will be comfortable challenging the norm to raise standards, have the courage to recommend industry procedures, and promote efficiencies. As a leader, you must be able to speak up, you have confidence to present to senior leadership, raise risks in a timely manner and embed a strong compliance attitude across the team. You must have a proven track record of upskilling others and sharing knowledge with colleagues and peers. Why join our team? We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! Apply now! Travel Requirement: Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Client Counseling, Communication, Conflict Management, Courage, Data Analysis, Decision Making, Employee and labour relations (Inactive), Ethical judgement, Facilitation, Global Perspective, Global trend analysis across society, economies and structures, Industry knowledge and advocacy, Influencing, Intelligence writing and briefing, Issues and Policy Management (Inactive), Knowledge Sharing, Presenting, Regulatory Compliance, Risk Management, Stakeholder Engagement, Stakeholder Management, Strategic Thinking {+ 2 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

As the Go-To-Market (GTM) Project Manager, you will be responsible for driving key initiatives, optimizing processes, and overseeing cross-functional projects that enable Intigriti to scale efficiently. Your mission is to ensure projects, campaigns and outreach activities are synchronized, well-executed, measurable and effective. You will do this by coordinating efforts across Sales, Marketing, Customer Success, Enablement and Revenue Operations. This is a new role within the business, so we are looking for a self-starter who is willing to get hands-on with projects from the outset and show independence in their work. The role is an ideal opportunity for someone who embodies our value of ‘Focus on impact’ and isn’t afraid to push forward an agenda of change. It requires exceptional leadership, strategic thinking and the ability to influence and coordinate across various departments. You will report to the Head of Revenue Operations, while also maintaining a close working relationship with the Heads of Sales, Marketing and Customer Success (CS) to deliver on the visions of the CRO and CEO. • Owning the project management of GTM campaigns and initiatives from ideation through execution, measurement, and retrospective., • Acting as the central liaison between Sales, Marketing, Customer Success, Enablement and RevOps to align priorities and messaging for an ongoing cadence of campaigns., • Holding regular GTM planning sessions and ensuring transparency across teams on key projects., • Keeping each team accountable for their deliverables, timelines and results., • Tracking and reporting on campaign and program effectiveness in generating pipeline, closing new business, retaining customers, and expanding accounts., • Running workshops and analyzing data to identify opportunities for future initiatives., • Creating business cases, project initiation documents and requirements lists, then translating them into tasks and plans with timelines for the project teams to complete., • Documenting new and existing processes across the GTM team, whilst providing strategic guidance to revenue leaders and offering creative ideas for improving processes., • Implementing new tools, administering our existing tech stack and maintaining vendor relationships., • Coordinating projects between GTM teams and others, such as Finance, Legal, Product and Engineering., • 3+ years’ experience in project management or program management, ideally in a B2B SaaS organization., • Strong organizational, planning, and communication skills, ideally with a knowledge of Agile project management methodologies such as SCRUM, Agile DSDM or similar., • Curiosity with an analytical mindset., • Experience using data to drive decisions and measure impact., • Proven track record of working with and influencing senior stakeholders., • Confidence in translating stakeholder vision into results with minimal supervision., • Proficiency in building business cases, initiating projects and documenting clear business requirements., • Familiarity with GTM tech stack (CRM, marketing automation, customer success platforms) a plus., • Cybersecurity knowledge or experience is a plus.✅ Competitive salary and uncapped commission. ⏰ 26 days of annual leave and Bank Holidays ⭐ Top-notch Private Healthcare and Health Cash Plan ⭕ Hybrid working model ☕ Initial home office budget ✈️ 2-month work abroad policy ✍ Great training and yearly learning budget ⌛ Employer pension scheme ❇️ Enhanced maternity pay ⛹ Social activities and team outings ✨ Referral bonus ❓ Employee Assistance Program ⚡ Great hardware and access to the best tools to be successful in your role ☎️ Mobile subscription contributionHere are some great benefits of joining our team: • Cybersecurity is a great place to be! The security industry is fast-paced and continues to grow even during times of economic uncertainty., • We provide a clear career path and learning budget to help set you up for success., • Join a company that’s making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living., • Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion., • We are the proud winners of the Deloitte Rising Star award in 2020 and the Deloitte Fast 50 award in 2021., • We’re backed by top investors who are enabling us to grow internationally.

HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain.This role is explicitly adoption- and outcomes-focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success.This is not a support role. Success is defined by measurable end-user utilisation, consistent behavioural adoption, evidence-based value, renewal retention, and thoughtful account growth • Drive End-User Adoption & Utilisation (Primary Accountability), • Own utilisation outcomes, not just customer satisfaction or activity., • Execute against the HALOS utilisation framework:, • Assignment – devices correctly assigned, activated, and deployed, • Activity – meaningful, appropriate recording behaviour, • Consistency – normalised usage across shifts, roles, and locations, • Evidence – footage actively reviewed, bookmarked, shared, and operationalised, • Identify and remediate zero-recording and low-usage cohorts as leading indicators of churn risk., • Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns., • Strategic Account Ownership, • Serve as the primary post-sale owner for strategic enterprise customers., • Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance., • Translate customer objectives (safety, de-escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes., • Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes., • Change Management & Workforce Enablement, • Lead adoption and enablement strategies across large, distributed frontline workforces., • Partner with customer leadership to:, • Position body-worn cameras positively with employees, • Address cultural, regulatory, and privacy considerations (including UK-specific requirements), • Reinforce expected behaviours and operational usage norms, • Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform., • Proactive Risk Management, • Identify early indicators of disengagement, misalignment, or adoption breakdown., • Intervene early to correct course before issues escalate., • Own customer health holistically — behavioural, operational, executive, and commercial., • Commercial Ownership: Renewals & Expansion, • Own end-to-end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution., • Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value., • Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive-level ROI narratives., • Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes., • Ensure expansions are operationally ready and adoption-led, avoiding unused or underutilised licences., • Cross-Functional Leadership, • Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise-scale, frontline use cases)., • Maintain clear ownership boundaries and minimise internal handoffs., • 8–10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware-enabled SaaS, • Proven track record owning renewals and expansion, not merely supporting Sales-led motions, • Experience managing large, complex, multi-site enterprise customers, • Strong commercial acumen paired with adoption-led success, • Comfortable operating at both executive and frontline operational levels, • Based in the Greater London area, with flexibility to travel as required, • High, consistent end-user utilisation and evidence creation, • Strong renewal rates driven by demonstrated value, • Predictable, thoughtful expansion rooted in adoption, • Clear executive alignment and commercial credibility, • Customers who view HALOS as a strategic, commercial-impacting partnerBenefitsGenerous Annual Leave AllowanceCompetitive salary and commission/bonus package Learning and Development opportunitiesPrivate Health InsuranceCycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring ProcessHere’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date. Application30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager30 minute meeting with wider departmentOffer! Diversity & InclusionWe’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.