Home care assistance jobs in EdinburghCreate job alerts

\n Edinburgh \n 15 hours per week \n \n £13.45 Per Hour \n \n Weekdays: 3pm to 10pm plus overnight support - 9am finish \n Weekends and day centre holidays: 9am to 10pm plus overnight support - 9am finish \n \n Are you interested in working for an award winning social care charity? \n \n Personal Assistants (Support Workers) have the most important role within Enable by making a positive difference every day to the lives of the people we support. No two days are the same for our Personal Assistants but what we can guarantee is that you will be supporting someone who requires support to achieve their goals and outcomes – whatever they may be! \n \n Each person we support has different support requirements, so your role as Support Worker may include assisting them with various aspects of personal care, moving and handling or positive behavioural support whilst expanding their social networks and connections. \n \n Enable creates a bespoke team around every individual we support, and our team of Personal Assistants work collaboratively to ensure the safety, wellbeing and aspirations of the people we support are met. \n \n The Best in You Brings Out the Best in Me \n \n The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these same opportunities. A career with Enable is as rewarding as it is diverse, Personal Assistants at their best have the potential to truly bring out the best in the people we support. \n \n Let us introduce you to Lola: \n \n Lola is a young woman who is moving from her family home into her own home for the first time. This is a big step for Lola and we are looking to expand her existing team to accommodate this move. \n \n We know Lola well so her existing staff have a good understanding of how to support her well. Lola attends a day centre on weekdays where she is supported to take part in a variety of actives with her friends. Lola is a friendly and bubbly person, she communicates using her own signs but her family and staff understand these and will be able to share their knowledge with you so that you'll always be in on the joke! \n \n Lola is really close to her family who are an active part of her life and she will look to you to help support this relationship. \n \n Lola likes getting outside in her wheelchair and she really likes a walk along the canal to get some fresh air. \n \n At certain times of year Lola's day centre closes so we need a staff team who can be flexible to help cover this support. \n \n That is why Lola needs you! Will you bring your best so that Lola can live her best life? \n \n \n About You \n \n If you think you share the same interests and have the commitment, dedication, and above all, desire to support Lola to get the most out of life; then please apply now! \n \n Enable needs you and your values to help us create an equal society for every person we support. \n You don’t need experience in care to start your social care career with Enable. We recruit people based on their values and transferrable skills. Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had! \n \n \n About Us \n \n Enable is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities and other support requirements. We are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else. \n \n We believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to: \n \n • Person Centred approaches, planning and thinking\n, • Introduction to autism\n, • Epilepsy awareness\n, • Moving and Handling\n, • Adult support and protection\n, • Child support and protection\n, • First Aid\n, • Positive Behaviour Support\n \n \n We also have an excellent range of staff benefits on offer including but not limited to: \n \n • Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.\n, • Employee Assistance Programme\n, • Cycle to Work Scheme*\n, • Season Ticket Loans*\n, • Blue Light Card\n, • Where required, Enable will fully fund SVQ Health and Social Care qualifications – required for SSSC registration\n \n \n Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. \n \n The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed. \n Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest. \n \n Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date. \n \n *terms & conditions apply \n

Senior Investment Manager | IMD | Investment Director Base Salary: £100,000 - £120,000 £875,000 OTE in 30 months Industry Leading Bonus Revenue Scheme 30 Month OTE: £875,000 Wealth Management – Stockbroking – Investment Management Edinburgh, UK Pension with matched contributions Industry Leading Bonus Revenue Scheme Private Medical Insurance | Employee Assistance Programme | Dental Insurance A career-defining move for top‑quartile IMs with a portable book If you’re an established Investment Manager with a loyal client base and a reputation for delivering exceptional long‑term outcomes, this is the opportunity that finally matches your ambition. We’re offering one of the strongest financial packages in the UK wealth market, backed by independent ownership, and a culture built around autonomy, integrity, and genuine client care not corporate KPIs. Why This Role Is Different - A market‑leading Golden Hello We recognise the value of your client relationships. That’s why we offer a Golden Hello, designed to reward genuine portability and long‑term commitment. A culture IMs actually want to work in No pressure‑selling No short‑term product targets No corporate bureaucracy Just the freedom to serve clients the right way, with the backing of a respected, established firm What You’ll Do Manage and grow a portfolio of HNW and UHNW clients with complete autonomy Deliver discretionary and advisory investment solutions aligned to long‑term client goals Build deep, multi‑generational relationships rooted in trust and performance Shape your own strategy, supported by a highly experienced investment, research, and operations team Contribute to the firm’s reputation for integrity, stability, and exceptional service What You Bring A proven track record as an Investment Manager in the UK market A portable book of loyal clients (typically £20M–£100M+) Strong investment judgement and a client‑first mindset FCA-authorised (or eligible) with deep knowledge of suitability, risk frameworks, and portfolio construction A desire for a long‑term home where you can build, grow, and stay Why Join Us Financially unmatched for IMs with portable books Independent, stable, and privately owned, no shareholder pressure Outstanding heritage with a modern, forward‑thinking approach Exceptional retention, IMs stay because the culture works * A genuine career home, not a stepping stone Ready to explore a move? If you’re an Investment Manager who wants freedom, financial upside, and a firm that respects your craft, this is the opportunity of a lifetime, that finally aligns with your value and maximises your personal earnings to generational levels of wealth

\n Longstone - Edinburgh \n 15.15 - 09.15 including Overnight Support Monday - Friday \n 09.15 - 9.15 Including Overnight Support Saturday and Sunday \n \n Flexible contracts available \n \n £13.45 HOURLY RATE \n \n Are you interested in working for an award winning social care charity? \n \n Personal Assistants (Support Workers) have the most important role within Enable by making a positive difference every day to the lives of the people we support. No two days are the same for our Personal Assistants but what we can guarantee is that you will be supporting someone who requires support to achieve their goals and outcomes – whatever they may be! \n \n Each person we support has different support requirements, so your role as Support Worker may include assisting them with various aspects of personal care, moving and handling or positive behavioural support whilst expanding their social networks and connections. \n \n Enable creates a bespoke team around every individual we support, and our team of Personal Assistants work collaboratively to ensure the safety, wellbeing and aspirations of the people we support are met. \n \n The Best in You Brings Out the Best in Me \n \n The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these same opportunities. A career with Enable is as rewarding as it is diverse, Personal Assistants at their best have the potential to truly bring out the best in the people we support. \n \n \n Let us introduce you to Jessica: \n \n About Jessica \n Jessica lives independently in her own home in the Longstone area of Edinburgh. Jessica enjoys a very full, active and structured life. She thrives in an environment of positive routines. \n \n Interests and Hobbies \n Jessica has a wide range of interests and enjoys both indoor and outdoor activities, including: \n \n \n • Swimming – Jessica loves swimming and enjoys going twice a week. She would like support staff who are happy to swim alongside her.\n, • Horse riding – She especially enjoys Riding for the Disabled, which she attends at weekends.\n, • Outdoor activities – Regular walks and being outside are an important part of her lifestyle.\n, • Home-based activities – Jessica enjoys doing jigsaws and playing simple games at home.\n, • Evening routine – She loves winding down by watching Disney films in the evenings.\n, • Social outings – Jessica enjoys trips to local cafés and the Cinema with her support staff.\n \n \n Jessica has a great sense of humour and enjoys spending time with people who know her well. \n \n Daily Life and Routine \n Jessica attends a day centre Monday to Friday, which is an important part of her week and provides structure, purpose, and social engagement. At weekends, she enjoys a mix of outdoor activities, family time, and leisure pursuits. \n \n Family Involvement \n Jessica’s family are actively involved in her life and support. She values and enjoys spending time with them. \n \n What Good Support Looks Like for Jessica \n The right support for Jessica is: \n \n \n • Patient, kind, and consistent\n, • Respectful of her need for routine and structure\n, • Encouraging while providing reassurance and stability\n, • Happy to take part in activities such as swimming, walking, and café visits\n, • Able to build positive, trusting relationships with both Jessica and her family\n \n \n With the right support, Jessica continues to live a happy, active, and fulfilling life. \n \n That is why Jessica needs you! Will you bring your best so that Jessica can live her best life? \n \n \n About You \n \n If you think you share the same interests and have the commitment, dedication, and above all, desire to support Jessica to get the most out of life; then please apply now! \n \n Enable needs you and your values to help us create an equal society for every person we support. \n \n You don’t need experience in care to start your social care career with Enable. We recruit people based on their values and transferrable skills. Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had! \n \n \n About Us \n \n Enable is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities and other support requirements. We are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else. \n \n We believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to: \n \n • Person Centred approaches, planning and thinking\n, • Introduction to autism\n, • Epilepsy awareness\n, • Moving and Handling\n, • Adult support and protection\n, • Child support and protection\n, • First Aid\n, • Positive Behaviour Support\n \n \n We also have an excellent range of staff benefits on offer including but not limited to: \n \n • Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.\n, • Employee Assistance Programme\n, • Cycle to Work Scheme*\n, • Season Ticket Loans*\n, • Blue Light Card\n, • Where required, Enable will fully fund SVQ Health and Social Care qualifications – required for SSSC registration\n \n \n Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. \n \n The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed. \n Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest. \n \n Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date. \n *terms & conditions apply \n

Job Title: Customer Service Advisor \n Location: Edinburgh City Centre \n Pay Rate: £14.40p/hr \n Hours: Monday - Friday, 7 hour shifts between 8am-6pm. \n Hybrid Working: 3 days per week home working after training \n Contract Type: Temporary - 12 months \n Start Date: September & October 2026 \n \n Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. \n \n An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. \n \n As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. \n \n Your responsibilities will include: \n\n • Provide first class service to customers by acting as a first point of contact for any queries or requests by phone\n, • Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries\n, • Handing requests for information or changes to details quickly and securely\n, • Ensuring all information is recorded efficiently and accurately\n, • Deal with situations with care and empathy\n, • Putting the customer first at every opportunity\n\n Benefits: \n\n • Work from home 3 days per week\n, • Prime location in Edinburgh\n, • Close to public transport links\n, • First class support and training for all colleagues\n, • Opportunity for growth within the company\n, • Weekly Pay\n, • Online payslips\n, • Dedicated aftercare team\n, • Annual leave allowance of 31 days per year\n, • Employee Assistance Programme\n, • Access to Able Futures\n, • Eyecare vouchers\n, • Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more\n, • Smart Spending App\n, • Workplace Pension scheme\n\n \n About our client: \n At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. \n \n Requirements: \n\n • Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence\n, • Good attention to detail, with the ability to identify areas for improvement in the customer journey\n, • Strong communication skills, both verbal and written\n, • Understanding of Microsoft suite (Word, Excel, Outlook etc)\n, • Stable Wi-fi connection if home working\n\n \n \n At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. \n We are disability confident and can make reasonable adjustments to our recruitment processes upon request. \n \n Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

JOB TITLE: Technology Service Operations B (Colleague IT Service Desk Support Analyst) PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need Previous IT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. * Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Hi, we’re PEXA! We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. We’re looking for a Senior Business Consultant to play a pivotal role in delivering complex, high-impact transformation programmes for our customers. This is a senior, client-facing role where you’ll operate as a trusted advisor to C-suite stakeholders, leading engagements from early discovery through to implementation and ongoing optimisation. You’ll combine deep industry expertise with strategic thinking to help our customers unlock the full value of PEXA’s platform. You’ll also be a key internal leader - driving best practice, shaping delivery frameworks, and influencing the future direction of our product and services. Pre-Sales & Discovery • Lead discovery and scoping engagements with senior stakeholders, • Deliver compelling, insight-led product demonstrations, • Shape business cases and value propositions alongside Product and Customer teams Solution Design & Delivery • Lead detailed design workshops across customer processes and operating models, • Define scalable, robust solutions aligned to customer strategy, • Act as a senior liaison across stakeholders to guide complex transformation journeys, • Provide delivery assurance, managing risks and dependencies Post Go-Live & Optimisation • Drive continuous improvement and benefits realisation, • Align customer roadmaps with PEXA’s evolving platform, • Feed market insights back into Product to influence roadmap direction Leadership & Impact • Own end-to-end consulting engagements with a focus on quality and outcomes, • Mentor and support junior team members, • Contribute to the development of scalable delivery frameworks and methodologies, • Build strong, trust-based partnerships with customers, • Significant experience in the UK property industry (mortgage lending or conveyancing preferred), • Hands-on experience working with conveyancing technology, such as provision of case management systems or managing conveyancing solutions within a conveyancing practice., • 10+ years in consulting or advisory roles, delivering complex transformation programmes, • Proven experience delivering large-scale digital and operational transformation, • Strong pre-sales capability, including business case development and stakeholder influence, • Experience across end-to-end product lifecycle (delivery, implementation, support), • Ability to lead and influence cross-functional teams, • Familiarity with Agile and Waterfall delivery methodologies, • Experience working with international teams is a plus, • Exceptional communication and stakeholder management skills, • Strategic thinker with strong analytical and problem-solving ability, • Comfortable navigating ambiguity in a fast-paced environment, • Highly organised with the ability to manage multiple priorities, • Customer-first mindset with a focus on delivering measurable value, • Confident representing PEXA externally and engaging with industry stakeholders £80,000 - £90,000 a year+ Annual Bonus + Benefits Benefits for PEXA employees include • Annual Leave: 25 days per year (Jan-Dec), increasing to 27 days after 5 years, plus Bank Holidays (pro-rata for part-time). • Annual Leave Purchase: Option to purchase up to 1 working week of additional leave. • Wellness Days: 4 paid days per year to rest and recharge (pro-rata for part-time). We kindly ask you take 1 per quarter. • Paid Volunteer Day: 1 paid day per year to volunteer at a charity of your choice. • Pension scheme (Aviva): 6% employer contribution, 4% employee contribution. • Life Assurance: 4x basic salary. • Health Flex Pot via Benifex: – £800 flexible benefit to spend on health options of your choice, including: Private Health Insurance / Health Cash Plan / Dental Plan / Health Assessments. • Additional Benifex perks: Voluntary opt-in for additional benefits including Activity Pass, discounts via Perkbox, Beauty and Fitness Discount Card, Cycle to Work, Motor Breakdown, Will Writing, or enhance your cover of benefits provided by company. • Critical Illness Cover: 1x basic salary. • Group-wide Equity Plan: Eligibility for participation in our Group-wide employee share plan, subject to annual invitation. • Enhanced Maternity/Adoption Pay: Up to 20 weeks full pay. • Enhanced Paternity Pay: Up to 4 weeks full pay. • Performance-based Incentive Scheme: Eligibility for a discretionary Short Term Incentive plan, based on job role and level. • Learning & Development: Access to LinkedIn Learning, reimbursement of your professional membership costs. • Additional: Access to our Employee Assistance Programme and wellbeing resources, eye test vouchers and VDU glasses contribution. • Office Space: Use of our PEXA office workspaces in Leeds and Thame. Our new Leeds office is in West Village, managed by Bruntwood SciTech and allows you access to Bruntwood hosted local events Sounds like you? We at PEXA are ready so if this role sounds like you apply today. Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [_]. GDPR Compliance Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice _. #PEXAUK

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The OpenLink Endur Position is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. This candidate will be primarily developing an understanding of our users' strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user-functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. Overview Role Overview/What will you do: • The successful applicant will work closely with existing development team to enhance the current OpenLink platform including integrating with the Global Commodities application stack, • The successful applicant must demonstrate drive and initiative, be goal-oriented, dedicated and self-sufficient. He/she should be able to work well under pressure, adapt quickly to changing priorities and maintain focus on key tasks during busy periods., • Responsible for designing and developing a technology stack, leveraging on a combination of existing platforms and building new strategic platforms, and migrate existing business functions from legacy systems., • Close interaction with Traders and Quants to understand new requirements for applications across the platform, specifically focused on trade modelling and lifecycle., • Increase productivity of the technology teams' build and delivery cycles, and design system solutions to maximize operational efficiency of the business processes/workflows., • Engage senior business heads, providing frequent & timely updates and managing expectations wherever necessary. Key Skills and Experience required, • Experience configuring and extending OpenLink Endur or any other ETRM system., • Additional Experience in commodities products financial as well as physical trade lifecycle across multiple product classes such as Oil, Metals, Gas, Power and Emissions etc., • Solid Business Analyst skills, including experience interviewing clients to gather and document business requirements, develop process maps and functional specifications, • Experience leading client teams through testing and training exercises, followed by successful cut over for go live, • Ability to troubleshoot issues and provide user support, • Strong presentation skills, • Extensive experience writing successful project proposals, experience planning and executing related projects, • Project management skills/experience Any Beneficial / Nice to have skills and experience:, • Degree educated in a related field or experience operating in a similar role. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • 27 days annual leave (plus bank holidays), • A discretional annual performance related bonus, • Private Medical Care & Life Insurance, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS 🎁 £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 🚀 Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Position: Remote Telesales Executive Working Arrangement:Fully Remote (with one-day induction on-site) Salary: £12.50 per hour / £24,375 salary with OTE of £35,000 (uncapped commission - received on a monthly basis) Term: Permanent, Full-time - 37.5 hrs per week, Monday - Friday) Macildowie are excited to be partnered with a growing and ambitious organisation for a fully-remote Telesales Executive position on a Full-time, permanent basis. What's In It for you? • Earn uncapped commission: on-target individuals usually earn an extra £10k+ annually, with no cap on your ambition. This is paid on a month-by-month basis., • Flexible working: build a schedule around school hours and your life. Fully remote, with a solid tech setup and occasional office catch-ups., • Holistic benefits: healthcare scheme, cycle-to-work, company pension, wellbeing programme, and free parking during visits., • Supportive environment: ongoing training, admin assistance, and a culture of resource-sharing., • Career growth: deliver results and you'll get progression opportunities beyond the telesales desk., • Meaningful work: feel good about the work you do and help towards a great cause…. Apply to find out more! What You'll Do: • Make targeted outbound calls to new prospects, • Use a consultative approach to build relationships, grow new accounts, and nurture existing ones., • Hit or beat sales goals and drive revenue growth., • Understand USPs/benefits compared to market alternatives (you'll be fully trained)., • Assist with registration and system admin, supporting customer care efforts., • Provide backup support during busy periods., • Collaborate closely with the Sales Team Leader and other internal teams. About You • Proven experience in sales, telesales, cold calling, or B2B (telesales is a bonus)., • Confidence in your own ability to make sales and earn commission in order to boost up your base salary!, • An excellent telephone communicator: confident, clear, and engaging., • Results-driven, self-motivated, and comfortable working independently., • Multi-tasker who remains calm under pressure., • Proficient in Microsoft Office and familiar with CRM systems., • A natural problem-solver, great at thinking on your feet., • A supportive teammate with a positive attitude., • Unfortunately we are unable to provide sponsorship - you need to have a right to work in the UK permanently. Ready to make a difference? Apply today and don't miss out on this fully-flexible opportunity! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £25,776 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

About us Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day. We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star. It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love. Your story, with Reach As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do. We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore. We’ll help you build a career that works with your life, while giving you the space to create and grow. About the Role: If you love the thrill of finding brilliant storytellers across the UK and international markets and shaping diverse, high‑performing editorial teams, this is your stage. As our Editorial Talent Sourcer, you’ll own a live caseload of around 20–25 vacancies at any one time across multiple locations, turning these around quickly in this fast‑paced environment, while championing data‑led, inclusive hiring. You’ll run end-to-end sourcing for roles across our editorial brands, crafting compelling, platform-ready ad copy. You’ll be the trusted partner to our hiring managers and the first touchpoint for candidates, navigating time zones with ease and ensuring every interaction feels clear, human and memorable. Reporting directly to the Editorial Talent Acquisition Lead within HR Shared Services, and partnering closely with the wider Talent Acquisition function, you’ll play a pivotal role in how we build the future of Reach’s journalism. This is a performance-led role focused on filling editorial positions swiftly without compromising quality, elevating the candidate and hiring manager experience, and widening access to opportunity. What you’ll need to succeed: You’ll thrive here with proven experience in agency or in‑house sourcing, ideally within the editorial media landscape, and a strong record of delivering outstanding experiences for both candidates and hiring managers. You’re influential and resilient, commercially sharp, proactive and organised, with a consultative approach. Passionate about DEI and data, a strong copywriter who adapts tone per platform, and someone who loves continuous improvement as much as making the right hire. Above all, you’re a confident communicator with excellent stakeholder management skills who believes great hiring changes newsrooms for the better How we'll look after you We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including: • 25 Days Holiday, as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to., • An extra day's paid leave each year to volunteer for a cause close to your community or your heart., • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!), • Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings., • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice., • Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. We believe you shouldn’t have to wait to join us to know what to expect from us, which is why we share _. If there's something you want to understand more about, just ask - it won’t make a difference to your application., • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments., • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice., • Wellbeing support - including a 24/7 assistance programme for you and your family., • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products., • Interest-free loans - including for season tickets and technology. Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Veeva Link supports the life sciences industry to connect with key people to improve research and care. It helps professionals to find the right people for, e.g., clinical trials, education programs, or advisory boards. This streamlined access helps to reduce the time-to-market of important drugs, conduct trials with the most relevant experts in the respective field, and spread information about new treatments to key people in the life science community. You can read more about Veeva Link on our product pages at _. As a data engineer, you focus on our data pipelines and take responsibility for a major part of the Link data processing platform. We value end-to-end ownership, which puts you into the sweet spot of finding, designing, and implementing improvements to the product's data pipelines and adjusting them to changing demands of the market. You take responsibility for features and innovation using SOLID and clean software principles, take part in the architectural enhancement process and care for the quality of the outcome. Monitoring, metrics, and general observability are part of the feature design process. We hire the same role for different engineering domains: Sourcing, Tagging, Matching, and Provisioning. Depending on the engineering domain, you will focus on different aspects. We decide together which domains fit best for you. \n What You'll Do • Work on Veeva Link’s next-gen Data Platform, • Improve our current environment with features, refactoring, and innovation, • Work with JVM-based languages or Python on Spark-based data pipelines, • Operate ML models in close cooperation with our data science team, • Experiment in your domain to improve precision, recall, or cost savings Requirements • Expert skills in Java or Python, • Experience with Apache Spark or PySpark, • Experience writing software for the cloud (AWS or GCP), • Speaking and writing in English enables you to take part in day-to-day conversations in the team and contribute to deep technical discussions Nice to Have • Experience with operating machine learning models (e.g., MLFlow), • Experience with Data Lakes, Lakehouses, and Warehouses (e.g., DeltaLake, Redshift), • DevOps skills, including terraform and general CI/CD experience, • Previously worked in agile environments, • Experience with expert systems Perks & Benefits • Comprehensive benefits package, • Annual allocations for continuous learning, development & charitable contributions, • Fitness reimbursement, • Veeva Work-Anywhere \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

We’re looking for an experienced Senior/Lead Developer to join our Resident Experience product team. You’ll help design and develop our Resident Engagement products — a key part of our suite of solutions — which aim to enrich the lives of residents in care through meaningful interactions and engagement. You’ll work across the full software development lifecycle, helping shape the vision and architecture of the platform, writing clean, maintainable code, and collaborating closely with a talented team of in-house and outsourced developers. This is a fantastic opportunity to have a direct impact on improving care through technology. What You’ll Do: • Design and develop innovative Resident Engagement products, • Work across the entire software development lifecycle (SDLC), • Contribute to the vision and future roadmap of the Resident Experience platform, • Collaborate with internal and outsourced teams to build high-quality, maintainable, and scalable software, • Define requirements, acceptance criteria, and estimates with Product Owners and stakeholders, • Write unit tests and ensure strong test coverage for all code, • Continually improve development processes and practices, • Produce high-quality design documentation, • Support and mentor junior developers, • Build secure and monitorable solutions using modern best practices What You’ll Bring: • Proven experience with Vue 3, Node.js, Google Cloud, Firebase, TypeScript, MongoDB, • Strong architecture and system design skills, • Full-stack development experience across frontend and backend, • Solid understanding of Agile development practices, • Expertise in TDD/BDD, unit testing, and CI/CD pipelines (Azure DevOps or similar), • Experience building secure, scalable, and maintainable software, • Ability to mentor and support other developers, • Excellent collaboration and communication skills across distributed teams, • Bonus points for experience with: Flutter, Blazor, Angular, React, microservices, SaaS platforms, Azure services (Functions, Service Bus), GitLab CI/CD, monitoring tools (Prometheus, Azure App Insights), high availability systems. What We Offer: • A base salary of £60,000 - £75,000 and bonus depending on experience, • Modern town centre offices in Guildford, with opportunity for ad hoc home working, • 25 days holiday, • Net zero pension scheme, • Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme At Person Centred Software, we’re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions—driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills fuel real-world impact 📈 Challenge Yourself, Make a Difference – If you love tech and solving big challenges, we want to hear from you 🤝 Work with the Best – Join a team of top-tier professionals passionate about using technology to drive change

We have an exciting opportunity for an Executive Assistant supporting the CFO and Marketing Director on a fully remote basis with some occasional travel to London. In this role, you will be responsible for providing executive assistance to the CFO, including the coordination of a confidential calendar, managing requests for attendance, travel arrangements, meeting and event coordination, and ensuring the effective use of CFO's time. You will bring extensive experience as a Personal Assistant / Executive Assistant, particularly in supporting senior staff and working within a large organisation. The role is home-based, though you will be required to attend meetings in person, so an ability and willingness to travel occasionally to London is expected. About You • Experience in supporting directors: Demonstrable experience providing high-level administrative support to senior executives, effectively managing their needs and priorities., • Highly organised, with the ability to manage multiple tasks and responsibilities seamlessly., • Complex diary management with the proven ability to manage intricate and demanding diaries, coordinating meetings, travel, and events efficiently., • Strong interpersonal skills with the ability to build effective relationships with a range of internal and external stakeholders., • Meticulous in managing itineraries and all related logistics, ensuring everything is in order., • Collaborative and flexible, always ready to support colleagues and contribute to team success. Person Specification • Proactive and able to take initiative, with a strong ability to work independently while also thriving in a team environment., • Tact and diplomacy - Diplomatic and professional, with the ability to navigate sensitive situations with care and discretion., • Managing complex workloads, consistently delivering quality results within tight deadlines., • Anticipates needs and plans ahead to ensure smooth operations and the successful delivery of tasks. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Work Location: Hybrid - Lochside House Hours: 37 hours per week Salary: £35,772.53 per annum Ark has been successfully supporting people with Learning Disabilities, Autism, Mental Health, and Complex Support needs to live good lives and make their home in their communities for 49 years. Providing over 16,000 hours of support a week, we currently support over 400 people across Scotland in 12 Local Authority areas. Ark has a long history of supporting people using Positive Behaviour Support (PBS) approaches. We are building on this by strengthening how we develop staff knowledge, skills and confidence by placing Capable Environments, Practice Leadership and PBS at the heart of service delivery. We have an exciting opportunity to join Arks Practice Development Team as a Practice Leader. Reporting to the Practice Development Manager, Practice Leaders promote a learning culture within our services through the delivery of training in Capable Environments, Practice Leadership and PBS. They help staff translate this learning into practice through hands-on coaching and mentoring while supporting managers to enhance their own skills in practice leadership. The team has national reach across Arks services in Scotland and this role will mainly be based within our services, where you will spend dedicated time with staff and supported people. Alongside coaching and mentoring staff, you will lead face to face practice workshops to share evidence-based approaches as well as being involved in supporting the wider induction of new Support Practitioners at an organisational level. There is a real emphasis on regularly reviewing, adapting and improving our processes to ensure that Practice Leaders provide the right support to managers, team members and the people we support. We are committed to the professional development of the successful candidate, providing a structured induction with training as well as dedicated coaching and mentoring in a supportive learning environment. This role offers an excellent opportunity for those who have experience of supporting people with complex support needs and a passion for developing others. Whether your background is in providing direct support, operational management, training or practice development, you will be confident building relationships, coaching individuals and teams as well as driving practice improvement. The ideal candidate will have: • Experience of working with people who have a wide range of support needs and personal goals in a person-centred way., • Experience of working with people who have experienced trauma and may have been marginalised as well as with people who have displayed behaviours of concern, supporting them in an empathetic way that improves their quality of life., • Experience of taking a lead role within a team to develop practice and team culture., • Demonstratable experience of applying evidence and knowledge to decision making processes., • Strong report writing skills., • Demonstratable experience that shows the ability to coach and mentor others in order to embed knowledge and best practice., • Excellent interpersonal skills when communicating with supported people and colleagues at all levels., • Be able to demonstrate an accomplished level of skill used when directly supporting people., • Willingness to travel to Arks Services throughout Scotland. Does this sound like the perfect fit for you? Please note this post will include travel across Ark services and while there will be some hybrid working flexibility within the role the majority of your working week you will be working within Arks services across Scotland. Why Ark? Hybrid Working: While mainly based in Arks services across Scotland there will be some flexibility for Hybrid working. Flexible Working Times: Not a 9am - 5pm person? Arks allows you to flex your start & finish time in agreement with your line manager. Employee Assistance Program: Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App. Employee Discounts: Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays. In return for your valuable contribution, Ark will also offer you: • Up to 36 days paid holiday per year pro rata, • 4% Contributory pension scheme, • Cycle to Work Scheme Ark is a major provider of Care and Support to people with long term and enduring conditions including learning disability, mental health issues, dementia and autism. As a Housing Association, we provide a range of accommodation much of which has been designed or adapted to meet the needs of people with disabilities. Our aim is to create the best possible customer outcomes through our highly skilled people, the provision of high-quality affordable homes and excellent care. CVs will not be accepted. Applications close on Sunday 2nd August 2026 JBRP1_UKTJ