Head Of Operations
2 days ago
Dartford
Job Title: Head of Operations Are you a strategic and driven operations leader ready to make a significant impact in a healthcare environment? We're looking for an experienced and motivated Head of Operations to take ownership of the soft services delivery in partnership with the NHA. In this key leadership role, you'll provide strategic direction, lead high-performing teams, and ensure the consistent delivery of exceptional standards across all operational areas. About the Role As Head of Operations, you will be responsible for the successful delivery and continual improvement of all soft services across the hospital site. You'll ensure operational excellence, financial performance, and compliance, all while fostering a culture of high engagement, team spirit, and legendary customer service. Key Responsibilities • Lead the day-to-day delivery of services to consistently meet and exceed expectations., • Drive performance against financial targets, cost control, and profitability measures., • Develop and implement strategic plans to improve operations and service quality., • Monitor, develop, and support multiple outlets to ensure high standards of food, presentation, hygiene, and customer experience., • Ensure mandatory training is completed and up to date for all team members., • Drive...