General maintenance jobs in SunderlandCreate job alerts

Position: General Operative Location: Sunderland Start date: 27.07.26 Duration: 1 week Hours: 8-9hrs/day, Mon-Thurs PAYE Pay Rates: Mon-Fri: £18.00/hr PAYE, including Holiday Pay The Role: Our client has requirements for additional General Operatives for an industrial site in Sunderland. Duties will include assisting with repair and replacement of cooling tower equipment, general labouring, jet washing, moving materials, lifting, carrying and assisting mechanical trades Requirements: -CCNSG card -Confined Space Entry certificate -Industrial site experience -Jet washing experience -Manual handling training and experience About Us: Integrate Engineering Resources Ltd provides a dedicated recruitment service to the Engineering Construction & Maintenance sectors. Our specialist recruitment activities range across all areas and include the appointment of all levels of professional into the Water Treatment, Heavy Industrial, Combined Cycle Gas Turbine, Nuclear, Biomass, Energy from Waste and Wind industries throughout the UK and worldwide

Site Services and Building Operative (Manufacturing Background) Location: Sunderland, UK Type: Permanent, full-time Hours: Monday – Friday – Early and late shifts Salary: £26,701 per annum plus 5% shift allowance Main Duties/Responsibilities include: Provide an efficient and effective service. Services include but are not limited to; internal goods and post services, concierge services, fire evacuation, cleaning, goods yard operation, minor maintenance and repair and car parking services. Monitor and maintain CCTV and operation including the supply of recorded images (in accordance with relevant legislation) Participate in flexible working arrangements, including shift systems and weekend cover and possible emergency call-out rota. To liaise with and assist contractors and other agencies as appropriate. Reporting of all issues directly to Maintenance and Facilities Manager General Housekeeping duties Represent the Company in a positive and professional manner at all times. Adhere to all Company Policies and Procedures Adhere to the Company Health and Safety Policy at all times Requirements: Previous experience in working within a role with security elements Basic knowledge of CCTV and security systems Ability to communicate to all levels, internally and externally Be able to think quickly and deal with/diffuse confrontational situations A good team player Adaptability and flexibility To hold a valid SIA badge (Frontline Door Supervisor / CCTV Operator) or be willing to work towards Flexibility to cover shift patterns For more information about this great opportunity please get in touch with Imperial Recruitment Group

Freelance Administrator Location: Sunderland (Office Based) Job Type: Freelance Hours: Full time Rate: Competitive, dependent on experience We are a growing social housing contractor based in Sunderland, delivering high-quality maintenance, refurbishment, and compliance services to housing providers across the region. We are looking for a reliable and organised Freelance Administrator to support our day-to-day operations. About the Role This is a varied administrative position that plays a key role in keeping our projects running smoothly. You'll be responsible for supporting the office with general administration, coordinating documentation, and ensuring excellent communication between clients, operatives, and management. Key Responsibilities General office administration and filing. Answering telephone calls and responding to emails. Scheduling appointments and coordinating works. Updating internal systems and maintaining accurate records. Processing purchase orders, invoices, and timesheets. Liaising with clients, suppliers, subcontractors, and site operatives. Preparing reports and supporting contract managers with administrative tasks. Ensuring documentation is accurate and completed on time. Assisting with compliance paperwork and project documentation. Requirements Previous experience in an administrative role (experience within construction, property maintenance, or social housing is desirable). Excellent organisational and time management skills. Strong communication skills, both written and verbal. Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook. Ability to work independently and manage multiple tasks. High level of accuracy and attention to detail. A proactive and positive approach to problem-solving

We're looking for a practical and reliable Handyman to join our clients Facilities Team. This is a varied role supporting multiple business centres, carrying out maintenance, repairs, and general building upkeep to ensure the sites remain safe, professional, and welcoming. Key Duties of a Handyman: General maintenance and repair work Basic plumbing, electrical, carpentry and DIY tasks Painting and decorating Setting up meeting rooms and moving furniture Site inspections and reporting repairs Monitoring contractors on site Supporting waste and recycling processes Providing customer assistance when required Travelling between centres to support operations About You Previous experience as a Handyman, Maintenance Operative or Facilities Assistant Good all-round DIY and repair skills Positive and flexible approach Able to work independently and as part of a team Good customer service and communication skills Strong awareness of Health & Safety Essential Requirements Full UK Driving Licence Experience carrying out building maintenance and repairs Ability to travel between sites Occasional out-of-hours emergency callout availability What We Offer £27,626 per annum Permanent full-time role Friendly and supportive team Varied work across multiple sites Company benefits package If you're an experienced Handyman looking for a varied, hands-on role, apply today

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Are you ready to join a team of talented engineers and shape the future of energy infrastructure? We are seeking a highly skilled CAD Plant Engineer to join our growing team within our Transmission and Distribution division. The successful candidate will play a critical role in the delivery of high-quality substation drawing design packages across multiple client frameworks, including SSEN, SPEN, UKPN, NGED, NGET, defence, and other private developers. You will be responsible for ensuring CAD output quality and consistency, managing drawing standards compliance, and applying your understanding of substation plant layout operational, maintenance and clearance requirements in line with BS and IEC standards. You will be a key interface with our enterprise capability teams in terms of CAD quality and standards, to ensure AECOMs high quality standards are met. Here’s what you’ll do: • Develop and produce substation layout drawings and 3D models in accordance with client specifications and industry standards (BS, IEC), • Manage and enforce CAD quality standards aligned with enterprise capability and consultancy-wide best practices., • Ensure spatial planning complies with clearance regulations and substation maintenance and operational safety constraints., • Collaborate closely with electrical engineers, civil and structural designers, and project managers to ensure fully coordinated multi-disciplinary deliverables., • Interpret and implement client-specific standards including but not limited to: NGED, NGET, SSEN, SSET, SPEN and UKPN., • Conduct CAD audits, reviews, and quality assurance checks., • Support the development and maintenance of CAD libraries, drawing templates, and workflows to drive consistency and efficiency., • Mentor and provide technical guidance to junior CAD technicians., • Participate in design reviews, HAZID/HAZOP, and constructability assessments when required. Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Ready to push the limits of what’s possible? Here’s what we’re looking for: • HNC/HND or equivalent in Electrical Engineering, Design Engineering, or a related field., • Proven experience in a CAD plant engineering role within a utility environment., • Strong working knowledge of of primary plant general arrangement layout , electrical schematic and secondary cabling and wiring drawing interface designs, • Proficient in AutoCAD and at least one 3D CAD package (e.g., AutoCAD Plant 3D, Bentley Substation, Revit, or similar)., • Familiarity with BS and IEC standards for electrical installations., • Practical experience working to client standards including NGED, NGET, SSEN, SSET, SPEN, UKPN or other UK DNO/TO specifications., • Understanding of CAD layer management, drawing numbering systems, and drawing control processes. Desirable Skills: • Experience with BIM Level 2 workflows and Common Data Environments (CDE)., • Familiarity with GIS and asset data integration into CAD platforms., • Ability to script or automate CAD workflows using LISP, VBA, or similar. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn, Francesca Siddle. About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Are you ready to join a team of talented engineers and shape the future of energy infrastructure? We are seeking a highly skilled Senior CAD Engineer to join our growing team within our Transmission and Distribution division. The successful candidate will play a critical role in the delivery of high-quality substation drawing design packages across multiple client frameworks, including SSEN, SPEN, UKPN, NGED, NGET, defence, and other private developers. You will be responsible for ensuring CAD output quality and consistency, managing drawing standards compliance, and applying your understanding of substation plant layout operational, maintenance and clearance requirements in line with BS and IEC standards. You will be a key interface with our enterprise capability teams in terms of CAD quality and standards, to ensure AECOMs high quality standards are met. Here’s what you’ll do: • Develop and produce substation layout drawings and 3D models in accordance with client specifications and industry standards (BS, IEC), • Manage and enforce CAD quality standards aligned with enterprise capability and consultancy-wide best practices., • Ensure spatial planning complies with clearance regulations and substation maintenance and operational safety constraints., • Collaborate closely with electrical engineers, civil and structural designers, and project managers to ensure fully coordinated multi-disciplinary deliverables., • Interpret and implement client-specific standards including but not limited to: NGED, NGET, SSEN, SSET, SPEN and UKPN., • Conduct CAD audits, reviews, and quality assurance checks., • Support the development and maintenance of CAD libraries, drawing templates, and workflows to drive consistency and efficiency., • Mentor and provide technical guidance to junior CAD technicians., • Participate in design reviews, HAZID/HAZOP, and constructability assessments when required. Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Ready to push the limits of what’s possible? Here’s what we’re looking for: • HNC/HND or equivalent in Electrical Engineering, Design Engineering, or a related field., • Proven experience in a CAD plant engineering role within a utility environment., • Strong working knowledge of of primary plant general arrangement layout , electrical schematic and secondary cabling and wiring drawing interface designs, • Proficient in AutoCAD and at least one 3D CAD package (e.g., AutoCAD Plant 3D, Bentley Substation, Revit, or similar)., • Familiarity with BS and IEC standards for electrical installations., • Practical experience working to client standards including NGED, NGET, SSEN, SSET, SPEN, UKPN or other UK DNO/TO specifications., • Understanding of CAD layer management, drawing numbering systems, and drawing control processes. Desirable Skills: • Experience with BIM Level 2 workflows and Common Data Environments (CDE)., • Familiarity with GIS and asset data integration into CAD platforms., • Ability to script or automate CAD workflows using LISP, VBA, or similar. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn, Francesca Siddle. About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Basic Salary: £50,000–£60,000 OTE: ~£80,000 Location: Yorkshire Company car + Package Benefits Lucrative earning potential – This employer has one of the most generous bonus structures in their industry. More autonomy and influence – Be able to implement your own strategies and procedures with your accounts without being micromanaged and drowning in KPI’s Great Culture and opportunity to have a better work life balance – Company has their great place to work certification. Due to the flexibility in the role choose which days to be remote and which ones require you to be on the road. Strong company investment and stability – Company that is very financially strong and looking to grow and expand in the market. Company has confidence in their sales force. About the Role An established industrial manufacturer and solutions provider within the flow control sector is seeking an experienced Business Development Manager to drive strategic growth across the UK. The successful candidate will have a proven track record in selling engineered products preferably pumps, valves, or related flow-control equipment into industrial, OEM, and process driven environments. This is a senior commercial position suited to someone who combines technical competence with strong commercial acumen. Who is determined to win new business and make You will work remotely, travelling regularly to customer sites, distributors, and strategic partners. Key Responsibilities • Identify, develop, and secure new business opportunities across target markets including water, power, oil & gas, chemical, pulp and paper, and general manufacturing., • Manage the full sales cycle from initial enquiry and technical discussion through to quotation, negotiation, and close., • Build and maintain strong relationships with end users, contractors, EPCs, and engineering partners., • Deliver technical presentations and product demonstrations to support customer understanding of pump technologies, efficiency benefits, and system integration requirements., • Analyse customer specifications and system requirements to propose suitable pumping and flow-control solutions., • Provide market feedback to internal engineering, product development, and senior management teams to influence future product strategy., • Forecast and report on sales performance, pipeline activity, and market trends., • Represent the business at industry events, exhibitions, and customer-specific technical meetings. Skills & Experience Required • Proven business development experience selling technical or engineered products., • Background in pumps, valves, rotating equipment, flow-control systems, or closely related industrial technologies., • Ability to engage in technical discussions, review specifications, and communicate engineering concepts to customers., • Strong understanding of industrial processes, maintenance considerations, and system performance drivers., • Demonstrated ability to develop new accounts and grow existing customer relationships., • Excellent negotiation, presentation, and stakeholder-management skills., • Comfortable working in a remote role with significant travel across the UK., • Engineering qualification is highly advantageous, though relevant experience will be strongly considered. The successful individual will be joining a global business who focus on creating long-term value for customers and employees through a passionate dedication to excellence. This drives a sustained competitive advantage in a dynamic global market. They achieve success by developing industry-leading technology, investing globally, and delivering results for customers and creating career opportunities and development for colleagues. The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12-months later, and 94% are still there 2-years later. That speaks for itself. Want to be a part of this? Of course, you do! If you have the entrepreneurial spirit and passion this position requires then get in touch now before the deadline expires. To apply, click on the apply button below, contact Louie Walsh, or call the Mercury Hampton office directly on 01925 937 311.

We are looking for an experienced Infrastructure Engineer who is looking to join a well-established and growing IT provider. Role Infrastructure Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Infrastructure Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users O365 migration through to a domain rationalisation exercise with cloud migration. Typical duties will include creation of cloud / server solutions (physical and virtual / cloud) designs based upon client requirements. Active Directory designs and migration. Creation of implementation and test plans for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level Agreements. • Be an escalation point for service desk tickets for 3rd line escalations., • Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalation, • Ownership an input to solution designs at all levels (High Level, Low Level and Technical), • Creation of test plans to ensure required quality of implementations, • Creation of deployment plans to meet customer requirements and provide relevant levels of risk management, • Implementation of agreed and approved solutions to agreed quality standard within specified timelines, • Creation and maintenance of all required Documentation and knowledge base articles, • Providing senior technical input, to internal and customer meeting The Person • You will be motivated, customer centric and a strong communicator at all levels., • It is important that you are qualified in server or a cloud-based qualification., • Desirable to have MCSP or equivalent experience but not essential, • A bonus would be any experience in CCNA or Network, VMware, VCP or any cloud fundamentals like Azure/AWS or Google, but these are not essential. Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles.

• Strong culture, • New and established offices, • Autonomy We’re working with a well-established, boutique Financial Services firm based in Greater Manchester, known for their people-first culture and long-standing client relationships. They’re now looking to hire an experienced Office Manager to oversee day-to-day operations and play a key role in shaping the internal culture and client experience. What you’ll be doing: • Managing the general running of the office and ensuring a seamless client experience, • Leading and supporting a small team of 5 Office Assistants, • Handling HR duties including health & safety, fire safety, employee benefits and wellbeing (with potential to outsource elements), • Overseeing contracts, software licences and supplier relationships, • Managing office maintenance and day-to-day IT issues, • Taking ownership of internal projects and providing general business support as needed What we’re looking for:, • Previous experience in a similar Office Manager role, • A confident people manager who enjoys fostering a collaborative and efficient working environment, • Strong organisational skills and an eye for detail, • Comfortable using Excel and confident dealing with systems, processes and suppliers, • Experience within a Financial Services environment is highly desirable – knowledge of platforms like Intelliflo would be a real bonus This is a brilliant opportunity to join a team that genuinely values its people and offers autonomy, variety, and the chance to make a real impact. Interested? Apply now or drop us a message to find out more – we’d love to tell you about the role (and our lovely client!).

Salary: £30,000 – £40,000 per annum based on experience) £50,000 – £65,000+ (uncapped commission) Role Type: Full-Time Location: North Shields – Remote Reporting To: General Manager A full clean UK driving licence is essential. About Geowarmth Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you're passionate about sustainability and driven by sales success, you'll thrive in this mission-led environment. The Role You’ll be at the forefront of our sales function, guiding customers through their home energy transition. You’ll convert inbound inquiries, proactively follow up on leads, and design technical solutions that meet customer needs while exceeding expectations. You’ll also play a key role in maintaining high compliance standards and identifying new business opportunities. This is a hands-on, commercially focused position suited to ambitious individuals who are confident in both customer engagement and technical sales. Key Responsibilities Lead Engagement: Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline. Follow-Up & Conversion: Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals. Customer Support: Handle queries and complaints professionally to maintain high levels of satisfaction and trust. Solution Design: Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics. Compliance & Standards: Ensure all sales activity meets MCS and consumer code requirements. Business Development: Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth. CRM & Reporting: Maintain accurate, up-to-date records in our CRM and provide insights on performance. Industry Presence: Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders. Team Collaboration: Share insights, contribute to process improvements, and support wider sales and operational objectives. What We're Looking For Industry Knowledge: Strong understanding of domestic heating systems, particularly heat pumps. Technical Skills: Proficient in MCS 3005, NIBE DIM, and heat loss calculations. Sales Experience: Demonstrated success in a sales role, preferably in technical or energy-based sectors. CRM Fluency: Confident in using CRM systems to manage pipelines and forecast accurately. Safety-Focused: Commitment to safe working practices and regulatory compliance. Professional Presence: Positive, articulate, and customer-oriented in all interactions. Driven & Independent: Highly self-motivated, capable of working autonomously and managing multiple priorities. Team Player: Willing to collaborate, communicate openly, and support a growing team. Recruitment Process Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist. Skills Interview: A 45-minute deep dive with our Head of Sales to explore your experience and potential. Final Interview: A 60-minute in-person session with our General Manager and Sales Director. Perks & Benefits 25 days holiday + bank holidays Extra day off for your birthday Long-service leave milestones 10 days sick pay (following qualifying period) Continuous learning & development Company socials and team events Strong focus on work-life balance About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Contracts Manager Birmingham / Hybrid to £65k + car / allowance + generous benefits Our Birmingham based client specialises in the provision of bespoke automation and materials handling solutions to some of the biggest names in the UK. As a result of continued success and an ongoing planned program of strategic expansion, they are now seeking to recruit an articulate, dynamic and highly self-motivated and experienced Contracts Manager to complement their established and successful project team. The successful Contracts Manager candidate will be tasked with maintaining constant communication with site managers, staff and Clients in order to ensure proper operations of the company and consistency in the delivery of services, necessitating the maintenance, management and development of quality assurance protocols where required. As Contracts Manager you will be responsible for ensuring that operational and deliverable activities remain on time and within budget and overseeing all Client facing deliverables on behalf of the Company, whilst expanding the Client portfolio in the form of identifying opportunities for service provision in the industry and initiating conversations with industry providers regarding additional solutions to obtain future business. With essential knowledge of the CDM Regulations 2015, core responsibilities for this varied and challenging role will include (but not be limited to): • Understanding the requirements of a potential Principal Contractor project and developing initial budgetary costing documents utilizing current company systems to be returned to the Client for consideration, whilst developing inclusions, exclusions and assumptions within said budgetary costings in line with the project requirements and relevant legislation., • Managing the project from a 'Principal Contractor Project Manager' perspective, including full budgetary management of the project (including all direct suppliers and labour) and running weekly Client facing update meetings focussing on matters relating to H&S and the Principal Contractor role and will include regular site visits and attendance at weekly meetings on site or by Teams., • Maintaining an overall site activity H&S coordination role that will balance the needs of all contractors and the Client, whilst maintaining the overall project (although the responsibility for Client or Contractor commercial matters will be dealt with by others)., • Developing CDM legal documentation such as the Construction Phase H&S Plan, TMP's, Fire Safety Plans, etc. for deliverable projects with the support of the Site Manager., • "Protecting" the company in matters relating to budgetary and service delivery i.e. ensuring what is being delivered is what was agreed and any exclusions or items 'outside of scope' are not financially incurred., • Managing company suppliers and labour contracts throughout a project (i.e. Cabins, Cleaners, Fire Extinguisher, Stationary, Internet Access, Security etc.)., • Collating all necessary H&S File Information / O&M Manuals from Contractors involved in the project and distributing to the Principal Designer (CDM) at completion stage. Additionally, there may be instances where the successful candidate could be required to act as an additional resource to a sister division of the business relevant to Construction H&S. It is envisaged that the successful candidate will ideally be qualified to NEBOSH Certificate Level 3 (General or Construction), be SMSTS trained and a Member of the Associate of Project Safety (APS) whilst demonstrating at least 3 years of proven successful experience gained within the construction industry and solid commercial acumen including strong skills in budget development and oversight and proficiency in conflict management, project management and business negotiation processes. In return, an attractive remuneration and benefits package are available and genuine scope for career progression and stability. Contact the Projects Team at Premier Technical Recruitment on or email your cv in confidence to for further details.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the South region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: • Provide on-site and remote IT support to retail stores within the assigned geographical area., • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment., • Conduct proactive maintenance on a scheduled basis to minimise long term issues, • Work with the IT Operations Manager to identify support trends and failures., • Ensure minimal disruption to store operations by responding promptly to support requests and incidents., • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed., • Setup and configure replacement or new IT systems when needed, • Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores., • Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: • Provide training to store staff on the use of IT systems., • Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support., • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues., • Ability to work from home one/two days a week depending on the needs of the stores., • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: • Monitor and update the service desk solution., • Assist with wider IT support related tickets, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding., • Attend daily standup meetings to understand business and IT support priorities., • Collaborate with external support partners for escalated technical issues., • Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: • IT Support Experience: Proven experience in IT support, preferably in a retail environment., • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software., • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively., • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff., • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities., • Independence & Flexibility: Willingness to travel and work independently in a field-based role., • Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland. American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply.

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the Central region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: • Provide on-site and remote IT support to retail stores within the assigned geographical area., • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment., • Conduct proactive maintenance on a scheduled basis to minimise long term issues, • Work with the IT Operations Manager to identify support trends and failures., • Ensure minimal disruption to store operations by responding promptly to support requests and incidents., • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed., • Setup and configure replacement or new IT systems when needed, • Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores., • Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: • Provide training to store staff on the use of IT systems., • Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support., • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues., • Ability to work from home one/two days a week depending on the needs of the stores., • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: • Monitor and update the service desk solution., • Assist with wider IT support related tickets, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding., • Attend daily standup meetings to understand business and IT support priorities., • Collaborate with external support partners for escalated technical issues., • Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: • IT Support Experience: Proven experience in IT support, preferably in a retail environment., • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software., • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively., • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff., • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities., • Independence & Flexibility: Willingness to travel and work independently in a field-based role., • Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland.

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Grand Sunderland Location: Sunderland, SR6 8DB, United Kingdom Address: Queens Parade, We have an exciting new vacancy for a Maintenance Supervisor to join our team at The Grand Hotel Sunderland. Our cozy 82-bedroom hotel offers a range of amenities in a superb location overlooking the beautiful beaches of Seaburn, just two miles from the city centre and a short walk to Seaburn metro station. Benefits include: • Career development opportunities throughout the UK, • Attractive salary, • Significant staff discount rates when staying at one of our 60 hotels in the UK., • 50% discount off food and drink if staying at one of our hotels., • Friends and family hotel stay discounts., • Reduced membership at our Leisure clubs, • Free meals on duty (when applicable), • Employee referral scheme, • Auto enrolment pension scheme Duties will include: • General maintenance tasks both inside and outside of the hotel such as painting, general carpentry, tiling, basic plumbing, • Using your own initiative with the ability to work alone whilst being consid...

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The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

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We are currently looking for professional 7.Reporting to the Transport Manager, you will need to be hardworking and motivated with good communication skills.As a multi drop delivery driver you will be delivering to our customers therefore it is essential that you have the ability to represent Dalzie

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