Offres front office supervisor à Royaume-Uni

Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding Assistant Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. Bar Arriba is a bright and buzzing rooftop spot in the heart of west London perfect for parties, special occasions or just good times with friends. Known for creating some of London's favourite rooftop hangouts, we're bringing a fresh rooftop bar and restaurant, serving up Mexican inspired bites and refreshing cocktails. Arbour is a lively bar and food hall serving the high volume of theatre goers, concert attendees, event visitors and office workers that visit Olympia every day. From healthy farm to fork salads to fried chicken and focaccia sandwiches it's set to become the hub of the roof garden. This is a huge opportunity to be part of an iconic venue as an Assistant Manager, to challenge yourself in a multi-concept venue, split across two floors, featuring five kitchens and working in close collaboration with a Central Production Kitchen as part of the wider Olympia Development that includes a new Theatre, Live Music Theatre Hall, 2 Hotels and 4 large scale events spaces. The Role: As an Assistant Manager, you'll drive operations, elevate guest experience, and help build the culture of Arbour & Bar Arriba. Our Assistant Managers are pro-active, insightful and operational leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in high volume operations, understanding how to manage a quick service style restaurant as well as bars. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your Management Team, Chef Team & Front of House Team to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact - clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient – in a new opening this is key to success. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Strong knowledge of food safety, allergies & health & safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Medicash Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Assistant General Manager| The Royal Bell Location: The Royal Bell, 175 High St, Bromley BR1 1NN Type: Permanent | Full-Time Start Date: August 2026 Assistant General Manager required for innovative Hospitality Concept. The Royal Bell is a Grade 2 listed building re imagined as a five-storey, design lead leisure destination offering elevated service and culinary excellence across multiple pieces including; · Private members club · Bar and grill · Pizza restaurant · Cafe · Royal Hall grand ballroom · Expansive garden and members terrace, · Event spaces and 14 hotel rooms. Defined by connection it’s a place for our members to work, unwind, celebrate, and belong. Where productivity meets party, ideas meet action, and connections aren’t incidental, they’re inevitable. Reporting to our General Manager the Assistant General Manager will be responsible for overseeing the entire operation at The Royal Bell, ensuring that every member guest through our building receives world-class service while meeting financial, health and safety, and licensing requirements. As our Assistant General Manager you will lead multiple teams, ensuring operational excellence, high service standards, and an exceptional guest experience and deputize for the GM on days off ensuring there is always a senior presence in the building. You’ll lead by example, jump in wherever needed, and bring high energy, organization, and warmth across our spaces. This is a key senior role for someone who thrives in a fast-paced, high-profile environment and is ready to champion our culture and values on the floor. Key Responsibilities • Support the General Manager in the day-to-day leadership of the entire venue, ensuring consistently high operational standards across all departments., • Lead, motivate and develop front of house management and team members, creating a positive, high-performance culture., • Take full responsibility for the venue in the General Manager's absence, ensuring smooth day-to-day operations and confident decision making., • Drive exceptional guest experiences by maintaining outstanding service standards and resolving guest feedback professionally and proactively., • Monitor sales performance, labour costs, productivity and departmental KPIs, taking action to maximise profitability., • Work closely with the Head Chef and kitchen team to ensure food quality, speed of service and consistency are maintained., • Recruit, train, coach and develop team members, ensuring clear succession planning and strong employee engagement., • Ensure all Health & Safety, Food Safety, Licensing and company compliance standards are consistently met., • Support the planning and delivery of weddings, corporate events, private functions and member events alongside the events team., • Conduct regular floor walks, maintaining high standards of cleanliness, presentation and attention to detail throughout the building., • Build strong relationships with members, hotel guests and local customers, acting as an ambassador for The Royal Bell. What We're Looking For • Previous experience as an Assistant General Manager, or senior hospitality manager within a premium hospitality environment., • A confident leader who enjoys developing people and getting the very best from their team., • Commercially aware, with a strong understanding of labour management, budgets, cost control and driving revenue., • Passionate about delivering exceptional guest experiences with a genuine eye for detail., • Calm under pressure and able to make sound decisions in a busy, fast-paced operation., • Excellent organisational skills with the ability to prioritise multiple departments and competing demands., • Hands-on, visible and willing to lead from the front rather than from the office., • Strong communication skills with the ability to build relationships with guests, members, suppliers and colleagues at every level., • Flexible to work evenings, weekends and key trading periods as required., • Personal Licence and First Aid qualifications are advantageous but not essential. What We Offer • Competitive salary., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development opportunities., • Genuine career progression within a growing hospitality business., • The opportunity to be part of one of South East London's most exciting hospitality destinations. Pay: From £40,000.00 per year Work Location: In person

General Manager – Coqfighter Soho Run the Restaurant. Guide the Team. Own the Vibe. At Coqfighter, we do chicken properly. No gimmicks. No nonsense. Just ridiculously good food, proper hospitality, great music, and restaurants full of people having a good time. What started as a street food concept has grown into one of London's favourite independent brands, and we're only just getting started. Now we're looking for an exceptional General Manager to lead our Soho restaurant—the beating heart of the business. This isn't a job for someone who wants to hide in the office. It's for someone who loves the buzz of a busy service, thrives under pressure, and knows that great hospitality starts with great people. If you're the kind of leader who gets stuck in, inspires your team, and takes real pride in running an incredible restaurant, keep reading. Your Restaurant. Your Team. As General Manager, you'll have real ownership. You'll lead from the front, creating an atmosphere that keeps guests coming back and a culture where your team genuinely enjoys coming to work. You'll be responsible for everything from leading an amazing team and delivering unforgettable service to driving sales, controlling costs and making sure every shift runs like clockwork. We trust our managers to make decisions, solve problems and treat the business like it's their own. What You'll Be Doing • Leading every service with confidence, energy and positivity., • Building, coaching and developing an exceptional team., • Delivering consistently brilliant guest experiences., • Driving sales while managing labour, stock and profitability., • Recruiting, training and retaining the best people., • Maintaining the high standards Coqfighter is known for., • Bringing ideas that make the restaurant even better. What We're Looking For You'll already be a successful General Manager, or an outstanding Assistant Manager who's more than ready for the next step. More importantly, you'll be someone who: • Loves being on the restaurant floor., • Leads with positivity, empathy and confidence., • Thrives in fast-paced, high-volume hospitality., • Understands the numbers as well as the people., • Builds strong, motivated teams., • Stays calm when the pressure's on., • Takes ownership and makes things happen., • Never settles for "good enough." What You'll Get • Competitive salary., • Quarterly performance bonus., • 28 days' paid holiday., • Free staff meals every shift., • Ongoing development and genuine opportunities to progress., • A supportive leadership team that wants you to succeed., • The chance to help shape the future of one of London's most exciting independent restaurant brands. Why Coqfighter? Because hospitality should be fun. We work hard, we laugh a lot, and we care about doing things properly. We don't believe in egos or corporate nonsense—just great food, brilliant service and looking after our people. We're ambitious, founder-led and constantly evolving. We want managers who'll challenge us, bring fresh ideas and help raise the bar even higher. If you want to run one of London's busiest restaurants, build an incredible team and make your mark on a brand that's going places, we'd love to hear from you. Ready to lead from the front? Join Coqfighter Soho and help us serve London's best chicken—with a side of unforgettable hospitality.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

HEAD BARTENDER - BERINGERS (LONDON CITY ISLAND, E14) Full-time | Immediate Start | All-Day Brasserie & Piano Bar Run the bar at one of East London's most exciting new openings. Beringers is an all-day brasserie & piano bar on London City Island - a neighbourhood spot with serious style, inspired by Guy Beringer, the man who invented brunch back in 1895. By day we're a buzzing brasserie; by night the lights go down, the piano comes alive, and the bar takes centre stage. And we're looking for a Head Bartender to make that bar theirs. 🍸 THE ROLE This is the kind of role passionate bartenders wait for - a chance to lead a bar from its early days and put your stamp on everything. You'll run the show behind the bar: crafting a signature cocktail list, curating the back bar, leading service on live piano nights, and building the kind of drinks programme people cross the river for. This is a hands-on leadership role - you'll be shaking, stirring, and hosting at the heart of the room, not stuck in an office. 🎹 THE VENUE London City Island is one of London's most exciting creative neighbourhoods - and Beringers sits right at the heart of it: 5,000 residents on our doorstep - this is a true locals' bar where you'll know your regulars by name and by drink The English National Ballet is our neighbour - dancers, creatives, and performers are part of the daily crowd The Royal Academy of Music is opening right next door - the Island is fast becoming one of London's great creative hubs Live piano nights & Concert Nights - intimate ticketed evenings where the bar is as much a part of the performance as the music Minutes from Canning Town station (Jubilee & DLR), surrounded by riverside views 🚀 WHAT YOU'LL DO Help lead the bar day-to-day - service, standards, atmosphere, and pace Create and evolve our signature cocktail menu with our Bar Manager - classics done properly, plus your own serves Curate the back bar - spirits, wines, aperitifs, and low/no options - and build supplier relationships Train and develop the bar and FOH team in drinks knowledge, technique, and service style Own stock control, ordering, GP margins, and bar prep systems Be the face of the bar on piano nights, Concert Nights, and private events Build genuine relationships with our Island regulars and the local creative community Work closely with the GM and ownership to shape the bar as the venue grows 🔥 WHAT WE'RE LOOKING FOR Strong cocktail experience - classics nailed, specs tight, and creativity to build your own list Experience leading a bar or supervising a team (Head Bartender, Bar Supervisor, or senior bartender ready to step up) Great wine, spirits, and aperitif knowledge - or the hunger to keep learning A natural host - warm, confident, and genuinely great with regulars High standards, clean workflow, and calm under pressure Someone who loves the theatre of a great bar - especially one with a live piano in it 💥 WHAT YOU'LL GET Competitive pay + service charge/tips Real creative ownership - your cocktail list, your back bar, your bar A clear pathway to Bar Manager as we grow - Beringers is expanding, with new sites already in the pipeline Staff food & drinks on shift, plus discounts across our group of venues (bars, brasseries, and cafes across Canary Wharf and East London) Involvement in events, brand collaborations, menu development, and supplier trips/tastings A supportive, ambitious team that genuinely loves hospitality Immediate start available ⚡ WHY BERINGERS? Because this is a rare one: a beautiful venue, a built-in community of thousands of locals, live music, and a bar programme that's yours to build - all inside one of London's fastest-growing creative neighbourhoods. If you're a bartender who wants more than just shifts - who wants a bar to call their own - we'd love to meet you. Apply now for an immediate interview.

We are looking for an experienced and professional Assistant Manager to join our team to oversee daily business operations and lead our team. In this role, you will work directly with the General Manager to maintain operational standards, drive performance, and ensure excellent customer service. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards Ideal Candidate Will Have: • At least 2 years' experience in high volume restaurant, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Salary starting from £39,000 salary (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

• Previous experience as a Housekeeping Office Coordinator in a 5-star hotel is essential., • Good working knowledge of the Opera Property Management System (PMS)., • Flexible to work both morning and evening shifts, including weekends and public holidays when required., • Previous experience as a Housekeeping Floor Supervisor is highly desirable., • Excellent communication and organisational skills., • Ability to work well under pressure in a fast-paced luxury hotel environment., • Strong attention to detail and commitment to delivering exceptional guest service., • Confident in coordinating housekeeping operations and communicating effectively with the Front Office, Engineering, and other hotel departments. Key Responsibilities: • Coordinate the daily operations of the housekeeping department., • Update room statuses accurately using the Opera PMS., • Handle guest requests and ensure they are communicated promptly to the housekeeping team., • Maintain housekeeping records, reports, and administrative documentation., • Liaise with the Front Office and other departments to ensure rooms are ready on time., • Support the Executive Housekeeper and Assistant Housekeepers with administrative and operational duties., • Assist with staff scheduling, attendance records, and daily task allocation., • Ensure the highest standards of cleanliness, efficiency, and guest satisfaction are maintained at all times.

Looking for experienced front office house manager and cook with knowledge of Irish food and drink

Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Floor Manager for to assists in coordinating all Front of House operations.We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one.You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £5,00 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

Description Kitt designs and operates workspace for the world's most vibrant brands. From managing the design and build, to creating an elevated ongoing experience, we create spaces that are worth leaving home for. The Role We’re looking for an in-house Maintenance Specialist to keep our growing number of managed offices running smoothly, whilst ensuring that new offices we’re opening are finished to the highest standards. You will be: • Kitt’s first line of service: running a first assessment of the situation: carry out repairs or recommending a specialist contractor on site, • Performing site inspections, identifying and reporting the need for major repairs, • When required, you’ll be present when contractors attend sites and ensure completion of the works are up to Kitt’s standards., • Performing maintenance and repairs including leaks, changing taps, general plumbing, tiling, minor electrical works, lock changes etc. As well as some decorating works: Painting, pictures frames etc., • Providing support to the wider operations team during tenants move-ins (whiteboards, fixing TVs on walls etc), • Performing light carpentry (e.g. building cabinets) About You • Proven experience within maintenance or construction., • Experience with hardware tools and electrical equipment., • Basic understanding of electrical, plumbing & HVAC systems. A Qualification in HVAC is desired but not essential for this position, • Basic maths skills., • As an expert problem solver, you can think outside the box to come up with solutions., • Good communication ability and confidence in front of clients. You will be representing Kitt in a professional manner., • Well-organised with good attention to detail., • Health and safety is a priority and you can spot problems before they happen., • Comfortable working alone and also as part of a team. Why Kitt? The world of work has shifted forever. As people everywhere prioritise purpose over their paychecks, company culture has been thrown into the spotlight. But the problem is, too many companies are showing up to work in bland, cookie-cutter offices. We’re leading this change. Real company culture can only be built in-person, in the real world – and for it to be authentic it needs its very own, personalised space. That’s why we create offices as unique as the brands and the people who work there. We’re long-term culture partners to our clients long after they've signed the lease and chosen the paint colours. Interview Process 1. Video Interview with Michael O'Dwyer (Maintenance Manager), 2. In person interview with Michael O'Dwyer (Maintenance Manager) Charlotte Vaughan-Reynolds (Head of Operations), 3. Final interview with Simon Warner (COO) We’ll Kitt you out • 🤝Generous stock option scheme (ask us what this means if you’re not sure), • 🤑Starting salary of £36,500 - £46,000, • 🏖 28 days holidays a year plus Bank Holidays, • 🍼 Parental leave: up to 12 weeks paid parental leave for the primary caregiver, • 💔 Pregnancy loss support leave, • 🕺 Regular socials. We love a good party., • 🤑Octopus MoneyCoach, • 👶Workplace Nursery Benefit, • 🚲Cycle to Work scheme, • 🚉Season Ticket Loans, • 🧠WellHub and Dr Care Anywhere to support your mental and physical health and wellbeing