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Purpose of RoleManage the day-to-day operations of a supported accommodation home in line with the Supported Accommodation (England) Regulations 2023, Ofsted Quality Standards, and Empowerhouse's Statement of Purpose. You will lead a team to deliver person-centred, trauma-informed support for young people aged 16+.Key ResponsibilitiesLeadership & Management: Oversee daily operations, manage staff rotas, provide supervision, and maintain professional boundaries.Compliance & Records: Ensure audit readiness, manage risk assessments, support plans, and adhere to GDPR and Ofsted requirements.Safeguarding: Prioritize young people's welfare, enforce safety protocols, and manage incident reporting and de-escalation.Young People's Development: Facilitate independent living skills, education, employment, and resident decision-making.Multi-Agency Working: Collaborate with social workers, families, and external agencies for professional meetings and reviews.Financial & Household Oversight: Support young people with budgeting and benefits; maintain home standards, hygiene, and fire safety.Team Development: Deliver staff supervisions, identify training needs, and foster a positive, inclusive culture.Essential RequirementsMandatory: Must hold or be actively working towards a Level 5 qualification in Children, Young People and Families Manager in Residential Care.23 years' experience in supported accommodation, residential care, or youth work.Strong understanding of safeguarding, trauma-informed care, mental health, and risk management.Proficiency in behaviour management and conflict resolution.Strong IT skills and experience in record keeping.Proven track record of leadership within supported housing or residential teams.Willingness to fulfil on-call and out-of-hours responsibilities.DesirableFull UK driving licence (or working towards one).Familiarity with Supported Accommodation Regulations 2023 and Ofsted inspection frameworks.Experience with Ofsted inspection or regulatory audit processes.TPBN1_UKTJ

To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.Key ResponsibilitiesWorks as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.Monitors and maintains the electronic maintenance reporting system, Entrata, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.Promotes customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues.Administers all property maintenance & records in accordance with Greystar policies & procedures.Maintains a focus on delivering services within agreed budgetary & resource parameters.Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.Understands and responds to health and safety matters in an appropriate & timely manner.Reports any incidents or accidents to the Maintenance Manager using the correct system and documentation.Moves furniture and heavy items around site as required.Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.Coordinates and accompanies external Contractors/Suppliers executing minor works on site.Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.Highlights and assists with the management of any community works.Assists the Maintenance Manager in key management ensuring high levels of security at all times.Ensures annual checks are carried out for their statutory insurance and qualifications.Manages and maintains all statutory testing records, utilising other team members where appropriate.Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.Practices proper safety techniques in accordance with Company and safe systems of work guidelines.Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.Reviews site risk assessments as required with Maintenance Manager.Seeks to maximise efficiency of utilities.About YouA reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills.Awareness of H&S requirements on siteContinually strives to improve knowledge, skills and abilities to produce the best resultsA recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter.Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.Fluent English verbal and written communication skillsHelpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents.Good team player with strong relationship building and influencing skills.Positive approach and ability to work on own initiative.Ability to determine cost effective solutions to repairs.Contractor & Supplier Supervision skills are desirable.Excellent organisation skills with the ability to multi task and prioritise.Flexible approach to work and adaptable to thrive in a changing environment.What We OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain.One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.TPBN1_UKTJ

To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.Key ResponsibilitiesWorks as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.Monitors and maintains the electronic maintenance reporting system, Entrata, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.Promotes customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues.Administers all property maintenance & records in accordance with Greystar policies & procedures.Maintains a focus on delivering services within agreed budgetary & resource parameters.Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.Understands and responds to health and safety matters in an appropriate & timely manner.Reports any incidents or accidents to the Maintenance Manager using the correct system and documentation.Moves furniture and heavy items around site as required.Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.Coordinates and accompanies external Contractors/Suppliers executing minor works on site.Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.Highlights and assists with the management of any community works.Assists the Maintenance Manager in key management ensuring high levels of security at all times.Ensures annual checks are carried out for their statutory insurance and qualifications.Manages and maintains all statutory testing records, utilising other team members where appropriate.Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.Practices proper safety techniques in accordance with Company and safe systems of work guidelines.Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.Reviews site risk assessments as required with Maintenance Manager.Seeks to maximise efficiency of utilities.About YouA reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills.Awareness of H&S requirements on siteContinually strives to improve knowledge, skills and abilities to produce the best resultsA recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter.Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.Fluent English verbal and written communication skillsHelpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents.Good team player with strong relationship building and influencing skills.Positive approach and ability to work on own initiative.Ability to determine cost effective solutions to repairs.Contractor & Supplier Supervision skills are desirable.Excellent organisation skills with the ability to multi task and prioritise.Flexible approach to work and adaptable to thrive in a changing environment.What We OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain.One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.TPBN1_UKTJ

Project Manager – Fire Doors An excellent opportunity has arisen for an experienced Project Manager to join a specialist contractor delivering fire door installation, remediation and maintenance projects. This Project Manager role offers full ownership of projects from start to finish across London and nationwide. If you are a driven Project Manager with a can-do attitude and a strong background in fire doors, this Project Manager position offers long-term stability, varied work and genuine responsibility. Salary and Package £45,000 - £55,000 per annum Car allowance Paid travel Accommodation provided when working away Full-time, permanent position Predominantly site-based with limited office working Long-term career opportunity Location Based near Wembley, with projects across London and throughout the UK. Most work is within London. Applicants should be based in London or the Home Counties. Full-time, Permanent Position This is a permanent, full-time role involving regular site visits with occasional office attendance. About the Company This established passive fire protection specialist delivers the installation, remediation, inspection and ongoing maintenance of fire doors across residential, commercial and public sector buildings. Their services also include fire door surveys, compliance works and planned maintenance programmes, helping customers maintain high standards of fire safety and regulatory compliance. Projects range from reactive repairs through to larger planned contracts valued between £1,000 and £500,000, typically lasting from one week to six months. Why Join Them The business has built a strong reputation within a specialist sector and continues to secure a consistent pipeline of work. You'll manage a varied portfolio of projects, work alongside experienced site teams and be trusted to take ownership of delivery. The role offers long-term stability, a supportive working environment and opportunities to develop as the business continues to grow. About the Role You will have full responsibility for delivering fire door projects safely, efficiently and to a high standard from mobilisation through to completion. Responsibilities include: Managing multiple live projects Taking full ownership of project delivery Coordinating site teams and subcontractors Monitoring programmes, costs and quality Organising labour, materials and resources Maintaining strong customer relationships Ensuring health and safety compliance Resolving site issues efficiently Producing project reports and progress updates Managing successful project handovers Summary This role is ideal for an experienced Project Manager with specialist fire door knowledge who enjoys taking ownership and delivering quality projects. With a varied workload, paid travel and accommodation, plus a car allowance, it offers an excellent long-term opportunity within a respected specialist contractor. Contact Jack at Up Front Recruitment for more information

Chapman Recruitment are recruiting for an experienced Construction Manager to join a leading Engineering & Infrastructure contractor on a 12-month contract basis. This role is office-based in Heathrow. This is an excellent opportunity for an experienced Construction Manager, or Senior Site Manager, or M&E Construction Manager, or Infrastructure Construction Manager with a background in infrastructure, engineering, utilities or complex construction environments. The successful candidate will be responsible for managing site delivery, coordinating resources, subcontractors and stakeholders, and ensuring projects are delivered safely, efficiently, and to the highest quality standards. Construction Manager – Key Responsibilities: Manage construction activities from project start through to completion, commissioning and handover. Coordinate site teams, subcontractors, materials, plant and equipment to ensure smooth project delivery. Support construction planning, programme updates and progress reporting. Ensure compliance with Health & Safety, Environmental and Quality requirements. Review and manage RAMS, permits, ITPs and site documentation. Monitor progress, resolve site issues and support delivery against programme and budget. Maintain strong working relationships with clients, subcontractors and project stakeholders. Construction Manager – Essential Experience: Proven experience as a Construction Manager, Senior Site Manager or similar within infrastructure, engineering or specialist construction projects. Strong experience managing site operations, subcontractors and construction activities. Good understanding of Health & Safety requirements and construction compliance. Ability to interpret engineering drawings, specifications and project documentation. SMSTS qualification essential; NEBOSH desirable. Strong communication, leadership and organisational skills. Experience delivering complex M&E infrastructure projects, with knowledge across key engineering disciplines including Mechanical, Electrical, Fire Systems and Communications. Construction Manager – Benefits: Competitive salary and benefits package. Opportunity to work on complex engineering and infrastructure projects. Excellent long-term career opportunities with a growing contractor. Work within a business committed to safety, quality and successful project delivery

Job role: Assistant Block Manager Location: Pinner (On-site) Employment Type: Full-Time Are you looking for a company culture where you aren't just a cog in a machine, but a valued Assistant Block Manager whose ideas and impact on residents' lives truly matter? Have you gained 1–2 years of solid experience in block management and feel ready to step out of the shadows and manage your own portfolio with a supportive team behind you? On behalf of our client, we are seeking a highly motivated and organised Assistant Block Manager to join a professional property management team in Pinner. This is a brilliant entry-level opportunity for an individual eager to build a career in the property sector. Working under the guidance of Senior Block Managers, you will be responsible for the day-to-day operational management of a mixed portfolio of residential and commercial properties. This role balances office-based administration with active site inspections and contractor management. Key Responsibilities: Assist in overseeing the day-to-day operations of residential and commercial blocks. Act as the primary liaison between clients and contractors to ensure repairs and maintenance are completed efficiently. Conduct regular property visits to monitor condition, identify defects, and ensure high standards of upkeep. Ensure all managed buildings adhere to health, safety, and fire safety regulations. Assist with the preparation and handling of service charge budgets and financial tracking. Maintain excellent communication with residents and stakeholders, ensuring a professional and responsive service. Candidate Profile: This role is ideal for a proactive "self-starter" who thrives in a varied environment. While property experience is a bonus, we are looking for the following core competencies: Strong verbal and written skills for high-level professional interactions. Exceptional time management skills with the ability to handle multiple priorities. A logical and calm approach to resolving property and maintenance issues. Proficiency in standard IT packages; experience with property management software is advantageous. A full UK driving licence is essential for site visits and property inspections. A positive, "can-do" mindset and a genuine eagerness to learn the property management industry. Benefits & Career Growth: Competitive starting salary of £25,000 – £28,000. Comprehensive training and mentorship from industry experts. A clear path for career progression within the property management sector. The opportunity to work in a supportive, team-oriented environment. If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality. At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs. THOMAS Professional is acting as an agency on behalf of the client for this position. THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body. IND1

Electrical Project Manager North West / West London | HS2 / Rail Infrastructure | Permanent £100,000 - £120,000 + package Package to include car allowance, travel expenses, bonus, private medical insurance, pension, 25 days holiday + bank holidays, laptop and phone. This is a role for an Electrical Project Manager who understands that rail infrastructure is not the same as standard commercial M&E. You will be working across major HS2-related infrastructure sites in North West and West London, delivering electrical services across shafts, headhouses, tunnel interfaces, crossover areas, evacuation routes and safety-critical plant spaces. The works include locations such as Victoria Road Crossover Box and Ancillary Shaft in North West London, Copthall Green Tunnel sites in Hillingdon and Northolt Tunnel ventilation shafts and headhouses around Ealing. The project involves power, ventilation, lighting, emergency access systems and associated services that support the tunnel infrastructure feeding into Old Oak Common and the wider HS2 route. This is not a trackside role and PTS is not required, but rail or infrastructure experience is important. The project needs someone who understands controlled access, permits, interface management, sequencing around civils works, documentation, safety systems and the level of planning needed when electrical services are being delivered into tunnels, shafts and operationally sensitive areas. What you’ll be doing Taking responsibility for the electrical delivery of major HS2-related rail infrastructure works across North West and West London. Managing electrical services associated with shafts, tunnel interfaces, crossover box areas, tunnel headhouses, ventilation shafts, evacuation points, plant areas, access routes, life safety systems and associated infrastructure spaces. Supporting the delivery of power, ventilation and lighting services to areas such as the Victoria Road Crossover Box and Ancillary Shaft, allowing trains to switch tracks underground before reaching Old Oak Common. Coordinating essential electrical services, power and ventilation installations across tunnel headhouses and ventilation shaft sites around Hillingdon. Managing electrical systems linked to tunnel ventilation, lighting and emergency access across ventilation shafts and headhouses around Ealing and the Northolt Tunnel route. Coordinating installation works across containment, LV distribution, small power, lighting, emergency lighting, fire alarm, communications, security, controls, earthing, bonding, temporary supplies, tunnel services and specialist rail-related electrical systems. Working closely with the wider project team, including construction managers, supervisors, engineers, design teams, commissioning teams, commercial staff, client representatives, main contractor teams and specialist subcontractors. Managing programme, procurement, labour, subcontractors, RAMS, permits, technical submissions, RFIs, progress reporting, QA, snagging and handover documentation. Making sure electrical works are properly planned around access restrictions, shaft logistics, tunnel interfaces, civils sequencing, temporary works, lifting operations and other trades. Driving subcontractors on site while keeping control of quality, safety, programme and technical coordination. Supporting design reviews, buildability discussions and technical problem solving before issues affect delivery. Managing testing, commissioning readiness and handover requirements across electrical, life safety, tunnel support and infrastructure systems. Keeping a tight grip on documentation, approvals, inspection records, test certification, as-built information and O&M requirements. What you’ll need Previous experience as an Electrical Project Manager, Electrical Package Manager, Senior Electrical Project Engineer or Electrical Construction Manager on technically demanding projects. Experience within rail, infrastructure, tunnelling, stations, transport, utilities, aviation, energy, data centres, pharmaceutical, healthcare or another highly controlled M&E environment. Rail experience would be strongly preferred. HS2, London Underground, Network Rail, Crossrail, station upgrades, tunnel works, shafts, headhouses, evacuation routes or major transport infrastructure would all be relevant. PTS is not required, but you will need to understand the discipline that comes with working in a safety-critical infrastructure environment. Strong technical knowledge of electrical building services and infrastructure systems, including containment, LV distribution, lighting, life safety, fire alarm, communications, security, controls, earthing, bonding and commissioning processes. The ability to coordinate around civils, structural works, access restrictions, temporary works, logistics, permits, lifting operations, confined or restricted-access areas and multiple subcontractors. Good commercial awareness, with the ability to manage procurement, change, variations, programme risk and subcontractor performance. Strong communication skills and the confidence to work with main contractors, clients, consultants, designers, commissioning teams and site delivery teams. SMSTS, CSCS or ECS and First Aid would be expected. Why this role This is a chance to take on a serious electrical project management role within one of the UK’s most important infrastructure programmes. You will be working across technically demanding tunnel and shaft environments where planning, coordination and technical judgement matter. The role will suit someone who has already delivered electrical services in rail, infrastructure or another highly controlled setting and wants to step into a project with genuine scale, complexity and long-term value. For an Electrical Project Manager with strong site delivery experience and enough rail understanding to operate properly in this environment, this is a strong move. Apply now or get in touch for a confidential conversation

Site Manager – Fire Doors An exciting opportunity is available for an experienced Site Manager with a strong background in fire door projects. This Site Manager role involves overseeing installation, remediation and maintenance works across London and nationwide. If you are a motivated Site Manager with a practical, can-do attitude, this Site Manager opportunity offers a varied workload and excellent long-term prospects. Salary and Package £35,000 - £40,000 per annum Fuel card Paid travel Accommodation provided when working away Full-time, permanent position Predominantly site-based with limited office working Location Based near Wembley, with projects across London and throughout the UK. The majority of work is within London. Candidates should be based in London or the Home Counties. Full-time, Permanent Position This is a permanent, full-time site-based role with occasional office visits. About the Company This specialist contractor focuses exclusively on passive fire protection through the installation, remediation, inspection and maintenance of fire doors. Working across residential, commercial and public sector environments, they deliver reactive works, planned maintenance programmes and compliance-focused projects, helping customers maintain safe, fully compliant buildings. Project values range from £1,000 to £500,000 and typically run between one week and six months. Why Join Them You'll be joining a well-established business with a steady flow of work and a strong reputation within the fire door sector. The company offers varied projects, practical responsibility and a supportive team where high standards, reliability and a proactive approach are genuinely valued. About the Role You will oversee the day-to-day running of fire door projects, ensuring works are completed safely, efficiently and to the required quality standards. Responsibilities include: Managing daily site operations Supervising operatives and subcontractors Monitoring workmanship and quality Maintaining health and safety standards Coordinating materials and site logistics Tracking progress against programmes Resolving site issues promptly Liaising with customers and project teams Completing site records and reports * Supporting successful project completion Summary This opportunity is well suited to an experienced Site Manager with strong fire door knowledge who enjoys leading teams and delivering high-quality work on site. With paid travel, accommodation and a fuel card included, it offers a secure and rewarding long-term position. Contact Jack at Up Front Recruitment for more information

Facilities Manager – PBSA – London Location: London (TW8 9QW) Job Type: Permanent Days: Monday to Friday Hours: 9.00am – 5.30pm (40 hours per week) Salary: £38,000 – £43,500 per annum Overview We are recruiting an experienced Facilities Manager to join a leading Purpose-Built Student Accommodation provider in London. This is an excellent opportunity for someone with a strong facilities management background who can lead building maintenance, compliance and health & safety across a large residential property while delivering an exceptional experience for residents. Key Duties & Responsibilities • Lead all facilities management operations., • Manage planned and reactive maintenance., • Oversee contractor performance and service delivery., • Ensure statutory compliance and health & safety standards are maintained., • Manage CAFM systems and compliance records., • Coordinate refurbishment, warranty and project works., • Monitor building fabric and M&E services., • Support lifecycle planning and capital works., • Oversee housekeeping and maintenance teams., • Deliver fire safety and emergency compliance procedures. Skills & Experience • P...

About the Role We are recruiting for a rare opportunity to manage a 240 unit estate in Richmond, London. The estate comprises 11 blocks set beside a beautiful garden area built in the 1930s. The property is an RMC and exceptionally well run, with no legacy issues. The role would suit an experienced leasehold property manager or estate manager looking for a long-term position who lives locally to the area. Key Responsibilities • Manage the day-to-day operation of the estate., • Conduct regular inspections of buildings, communal areas and grounds., • Monitor the performance of maintenance, cleaning, landscaping and security contractors., • Arrange repairs and planned maintenance works., • Ensure health and safety compliance, including risk assessments, fire safety and statutory inspections., • Preparation of major project budgets, • Coordinate major works and improvement projects where required., • Attend residents board meetings., • Onboarding property management software to support efficiency, resident satisfaction and comp...

Estate Manager - Richmond About the Role We are recruiting for a rare opportunity to manage a 240 unit estate in Richmond, London. The estate comprises 11 blocks set beside a beautiful garden area built in the 1930s. The property is an RMC and exceptionally well run, with no legacy issues. The role would suit an experienced leasehold property manager or estate manager looking for a long-term position who lives locally to the area. Key Responsibilities • Manage the day-to-day operation of the estate., • Conduct regular inspections of buildings, communal areas and grounds., • Monitor the performance of maintenance, cleaning, landscaping and security contractors., • Arrange repairs and planned maintenance works., • Ensure health and safety compliance, including risk assessments, fire safety and statutory inspections., • Preparation of major project budgets, • Coordinate major works and improvement projects where required., • Attend residents’ board meetings., • Onboarding property management software to support efficiency, resident satisfaction and compliance About You • History of leading and motivating teams, • Strong knowledge of property management and estate maintenance, • Excellent communication and interpersonal skills, • Experience managing contractor...

Hostel Manager Richmond £42,000 per annum Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation. We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEARs values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a practical leadership role where you will: - Lead and manage a team, including a Team Leader and Support Workers - Ensure safe staffing levels and effective rota management - Oversee safeguarding, risk management, and incident response - Drive high standards of service delivery and resident support - Build strong relationships with local authorities and partner agencies - Ensure compliance with health and safety, including fire safety and building standards - Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you We are looking for someone who: - Has experience working with people experiencing homelessness or complex needs - Has managed or supervised staff in a supported housing, hostel, or similar setting - Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice - Can lead and motivate a team in a fast-paced environment - Is confident managing complex and high-risk situations - Has excellent communication and organisational skills Why join us At SPEAR, youll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact. Your benefits - Generous holiday 26 days plus public holidays, rising to 31 days with length of service - Wellbeing & EAP 24/7 Employee Assistance Programme with free counselling, money and legal advice - Health support Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work Save on a new bike and accessories through salary sacrifice - Season ticket loan Interest-free loan for annual travel passes - Moving house day Extra days leave when you move home - Financial security Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies Enhanced maternity and adoption pay, plus flexible working options - Career development Ongoing training, learning and progression opportunities - Blue Light Card Discounts across a wide range of shops, restaurants and services Shortlisting Date: 7th August Vacancy Closing Date: 5th Aug First Interviews W/C: 12th, 13th and 14th August Second Interviews W/C: 19th, 20th and 21st Aug TPBN1_UKTJ

Job Title: Venue Duty Manager Reports to: Operations Manager Contract terms: Permanent Salary: £32000 per annum Environment: The Post holder will be based at Brixton House but may have a remit to work off-site for certain activities, events, and performances. The Post-holder will be required to work evenings and weekends. Background Brixton House is a vibrant cultural venue at the heart of Brixton, championing bold, contemporary work that reflects the diverse voices and experiences of our community. Our spaces welcome artists, audiences, and partners to come together for creativity, conversation, and connection. Purpose of role Our Duty Managers are the public face of Brixton House, leading the Customer Service Team and keeping performances, events, and daily operations running smoothly. From ensuring top-class customer care and public safety to supporting the café/bar, ticket sales, and venue spaces, theyre at the heart of creating great experiences for everyone who walks through our doors Key Responsibilities ?Manage a team of bar, front desk staff, and ushers while on shift ensuring they are helpful and knowledgeable Deliverhigh levelsof customer care and ensuring efficient operations Activelymaintainfront of house, ensuring a safe and welcoming environment Ensure the venue is adequately staffed and serviced for events Assign a logical schedule of breaks for the delivery team Ensure the safety of delivery staff and Theatre users Recording and reconciling timesheets Monitor staffing levels as per the rota, reporting absences/lateness/misconduct as they occur Managing staff for each performance/event(sometimes in collaboration with Event Managers) Liaise with show companies, ensuring smooth performance execution Record and report any incidents that happen on shift Deal with bookings, enquiries, and contractors? Support Technical teams to ensure performance spaces are presentable and safe? Liaise with Technical and Production staff to coordinate the smooth delivery of every performance. Accommodate latecomers and alwaysplan aheadto ensure there is sufficient seating available Allocate pre andpost showtasks to Ushers. This will include selling merchandise, handing out exit flyers and freesheets,assistingstagemanagementand checking tickets during an incoming Be fully Café Bar & kitchen trained, responsible for serving customers in an efficient manner?when needed Onboard and train new members of the team as and whenrequired General: Maintaining an up-to-date knowledge of Brixton Houses values & businessobjectives, promoting thesevaluesand meeting our business objectives Taking an active role inidentifyingand removing barriers for anyone with access needs. Maintaining a working knowledge of the theatres programme. Attending staff meetings/training asrequired. Adhering to all otherBrixton Housepolicies & procedures. Alwaysmaintainingconfidentiality. Any other duties which may bereasonably requestedbyyour LineManager. Person Specification Essential Keen interest in the arts and in particular Brixton House Excellent organisational skills and ability to multi-task Impeccable time management A proven efficient self-starter whocantake responsibility and exercise initiative Experience in motivating team members on shift Strong IT skills Commitment tohigh levelsof customer service Abilityto problem solve calmly and effectively Proven ability in cash handling Desirable: Previousexperience of working in a theatre Work experiencein abar and/or baristasetting Previousexperience of usingSpextrix Experience of working in an arts venue. Experience in duty managing. Hold a valid first aid qualification. Holdavalid Fire Safety certification Hold at least a Level 2 Food Safety Qualification How to Apply To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description. Visit our website and complete the below: Log into our hire platform (Hireful), and complete the basic information Upload your CV Deadline: 20th July 2026 Interviews: 23rd and 24th July 2026 Brixton House is committed to diversity, inclusion, and anti-racism. We aim to create a collaborative, welcoming space that attracts talent from the global majority and all intersections of society. We especially encourage applications from underrepresented groups and those with lived experience of discrimination. All applicants are treated equally, though we may use positive action where candidates are equally qualified. Contract type Permanent Salary £32000 per annum REF-229 677 TPBN1_UKTJ

General Manager About the Role We are looking for an exceptional General Manager to lead one of our pubs with passion, energy and commercial focus. As General Manager, you will have complete responsibility for the operational and financial performance of the business. You will create memorable guest experiences, inspire your team, drive sales, maximise profitability and ensure the highest standards across every area of the venue. This is a hands-on leadership role requiring strong commercial awareness, outstanding people management and a genuine passion for hospitality. Key Responsibilities Commercial Performance Deliver weekly, monthly and annual sales targets. Maximise profit through effective cost control. Manage labour costs in line with company targets. Control stock, wastage and purchasing. Drive wet sales, food sales and event revenue. Identify opportunities to increase spend per head. Analyse daily and weekly KPIs. Produce action plans to improve performance. Deliver agreed EBITDA targets. Leadership Recruit, train and develop high-performing teams. Lead by example on every shift. Create a positive, motivated working environment. Conduct regular one-to-ones. Hold structured team meetings. Complete performance reviews. Manage disciplinary and grievance procedures in line with company policy. Support succession planning. Develop future supervisors and managers. Guest Experience Deliver outstanding customer service. Maintain consistently high hospitality standards. Resolve complaints professionally. Build relationships with regular guests. Monitor online reviews. Drive guest satisfaction scores. Ensure every guest receives a warm welcome. Operational Standards Maintain exceptional standards across: Cleanliness Presentation Safety Compliance Cellar management Food safety Kitchen standards Bar standards Toilets External areas Back of house Stock rooms Beer gardens Signage Maintenance Complete regular venue audits and ensure all actions are completed promptly. Financial Management Responsible for: Weekly P&L performance Labour forecasting Payroll control Stocktakes GP performance Budget management Cash handling Banking procedures Invoice control Petty cash Utilities management Waste reduction Understand financial reports and use data to improve business performance. People Management Recruit quality team members. Complete structured inductions. Deliver ongoing training. Coach team members daily. Manage attendance. Complete return-to-work interviews. Manage holiday planning. Produce compliant rotas. Ensure legal staffing levels. Promote diversity and inclusion. Compliance Ensure full compliance with: Licensing Act Health & Safety Food Safety HACCP Fire Safety GDPR Challenge 25 Employment Law Right to Work checks Risk Assessments COSHH Accident Reporting Food Allergen Regulations Stock Management Complete weekly stock counts. Investigate variances. Minimise losses. Manage deliveries. Rotate stock correctly. Reduce wastage. Protect company assets. Marketing & Sales Work with the Operations Team to: Deliver seasonal campaigns. Promote live sport. Maximise entertainment nights. Drive food promotions. Increase social media engagement. Grow private bookings. Build community relationships. Develop local partnerships. Events Lead successful delivery of: Live music DJs Quiz nights Sporting events Seasonal celebrations Private functions Charity events Community initiatives Ensure every event is commercially successful and operationally excellent. Team Culture Create a culture built around: Respect Accountability High Standards Teamwork Fun Integrity Recognition Continuous Improvement Administration Complete all required administration accurately and on time, including: Rotas Payroll Stock records Incident reports Maintenance requests Weekly reports Audit paperwork Training records HR documentation Skills & Experience Essential: Minimum 3 years experience as a General Manager in a high-volume pub, bar or hospitality venue. Proven commercial success. Excellent leadership skills. Strong financial understanding. Experience managing large teams. Excellent communication skills. Personal Licence Holder (preferred). Strong knowledge of licensing and food safety legislation. Desirable: Multi-site experience. Experience managing entertainment-led venues. Experience with sports-led businesses. Knowledge of EPOS and stock management systems. Key Performance Indicators (KPIs) The General Manager will be measured against: Sales growth EBITDA Gross Profit Labour percentage Wage productivity Mystery guest scores Audit compliance Food hygiene rating Guest satisfaction Google review score Team retention Recruitment success Training completion Stock variance Health & Safety compliance Social media engagement Private booking growth Personal Attributes You will be: Passionate about hospitality. Commercially driven. Inspirational. Highly organised. Calm under pressure. Professional. Honest and accountable. Guest obsessed. Results focused. Resilient. Positive. Adaptable. What We Offer Competitive salary. Performance-related bonus. Career progression opportunities. Ongoing leadership development. Company pension. Staff discounts. Recognition programmes. Company events. Supportive Operations Team. Opportunity to lead one of the regions most exciting hospitality venues. Our Values Every decision we make is guided by three simple principles: People We invest in our teams and create memorable experiences for our guests. Standards We never compromise on quality, cleanliness, safety or service. Fun Hospitality should be enjoyable for our guests, our teams and our communities. TPBN1_UKCT

Food and Beverage Supervisor The CURA Kensington, a Tribute Portfolio Hotel by Marriott. Salary - £30,000 + Service charge + Excellent Benefits About the Hotel CURA Kensington has proudly completed its transformation into a bold Marriott Lifestyle Hotel as part of the Tribute Portfolio. With 132 contemporary bedrooms, a brand-new restaurant and bar, and a creative, independent spirit at its core, our hotel is now a vibrant destination for both travellers and locals. This exciting new chapter offers a unique opportunity to be part of a refreshed Food & Beverage experience that embodies the character of Tribute Portfolio and the warmth of Marriott hospitality. The Role: Food and Beverage Supervisor As a , Food and Beverage Supervisor you will lead the daily operations of our Restaurant, Bar, and Breakfast service, ensuring outstanding hospitality across every guest touchpoint. From welcoming guests at breakfast to overseeing vibrant evening bar service, youll set the standard for efficiency, creativity, and exceptional guest experiences. Working closely with the F&B Manager team training, and the day-to-day delivery of exceptional food and beverage experiences, ensuring our dining and bar offerings reflect both the Marriott lifestyle ethos and the spirit of Kensington. As part of a collaborative hotel operation, you will work closely with the Front Office, Housekeeping, Engineering, and Kitchen teams to ensure seamless service throughout the guest journey. You will also support the Front Office operation when required, assisting during busy periods and contributing to a smooth, efficient, and memorable guest experience across the hotel. Your Responsibilities Operations & Service Oversee the smooth running of the restaurant, bar, and breakfast service, ensuring high-quality food and beverage delivery at every service period. Supervise and support the breakfast team, ensuring buffet presentation, consistency, and timely service. Manage reservations, table plans, and guest flow to maximise efficiency and average spend. Ensure timely setup, service, and breakdown of all F&B outlets, including events and promotions (e.g. Champagne Breakfast, Bottomless Brunch, Afternoon Tea, Cocktail Nights). Greet and engage with guests, resolving feedback promptly and professionally. Team Leadership Support the F&B Manager in recruiting, training, and developing the F&B team, including waitstaff, bartenders, and baristas. Lead daily team briefings and provide ongoing coaching to uphold brand standards. Create and manage rotas, ensuring optimal staffing levels in line with business needs. Foster a positive, guest-focused culture, leading by example on the floor. Sales & Promotions Work with the F&B Manager to plan and deliver creative promotions and themed events. Upsell food and beverage offerings to enhance guest spend and experience. Monitor sales performance, analyse data, and suggest improvements to boost profitability. Stock & Finance Assist the F&B Manager with ordering, inventory, and stock control for both restaurant and bar. Monitor costs, portion sizes, and wastage to protect profitability. Support menu costing, pricing, and guest satisfaction initiatives. Compliance & Safety Ensure compliance with all food hygiene, health & safety, fire safety, and licensing laws. Conduct regular safety and hygiene audits, following up with corrective actions. Maintain cleanliness, organisation, and presentation standards in all F&B areas. About You Proven experience in a supervisory role within a restaurant, bar, or hotel F&B setting. Strong leadership, communication, and organisational skills. Passionate about creating memorable guest experiences and inspiring a team. Hands-on, proactive, and adaptable to a dynamic hotel environment. Knowledge of stock control, licensing laws, and food hygiene standards. Pre-opening or rebranding experience is a plus. What We Offer Competitive salary Global Marriott employee discounts on rooms, dining, and experiences Free meals on duty and uniform provided Guest experience stay to immerse you in the brand Career development pathways with Marriott International A collaborative and inclusive team culture Pension scheme, recognition programmes, and wellbeing initiatives Regular team social and engagement events Be the Energy Behind the Experience. This is more than a role its a chance to shape the dining and bar culture during an exciting transformation. If youre ready to lead with creativity, passion, and style, wed love to hear from you TPBN1_UKCT

Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If you’ve also worked in the following roles, we’d also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: • Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement, • Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio, • Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations, • Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues, • Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity, • Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements, • Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners, • Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required, • Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL • Strong experience leading and managing a team, • Experience delivering front-line customer-facing services, • Excellent knowledge of current housing and leasehold legislation, • TPI qualification, relevant property or housing professional membership, or relevant experience, • Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems, • Excellent written and verbal communication skills, including the ability to present in high-pressure environments, • Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges, • Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE • Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation, • Experience adopting a continuous improvement approach and adapting to change, • Full UK driving licence BENEFITS • 25 days’ holiday plus Bank Holidays • Up to 8% contributory pension • Flexible benefits • Salary exchange benefits • Rewards and discounts • Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

Deputy Pub Manager Job Description Job Title Deputy Pub Manager Reports To General Manager Location As Required Role Purpose As Deputy Pub Manager, you will support the General Manager in the successful day-to-day running of the pub, ensuring exceptional customer service, strong financial performance and outstanding operational standards. You will lead by example, inspire and develop the team, and take full responsibility for the venue in the General Managers absence, ensuring the pub operates safely, efficiently and profitably. Key Responsibilities Leadership & Team Management Support the General Manager in leading and motivating the pub team. Recruit, train and develop bar staff and supervisors. Conduct inductions and ensure all mandatory training is completed. Coach team members to deliver outstanding customer service. Manage shifts effectively and confidently. Support performance management, appraisals and disciplinary procedures where required. Lead by example and promote a positive working culture. Guest Experience Deliver exceptional customer service at all times. Ensure every guest receives a warm and friendly welcome. Resolve customer complaints quickly and professionally. Build relationships with regular customers and encourage repeat business. Maintain a vibrant, safe and enjoyable atmosphere throughout the venue. Operational Management Support the smooth day-to-day operation of the pub. Manage opening and closing procedures. Ensure all areas of the pub remain clean, organised and well presented. Maintain excellent cellar, bar and back-of-house standards. Ensure equipment is maintained and any maintenance issues are reported promptly. Oversee busy trading periods and ensure smooth service delivery. Financial Responsibilities Support achievement of weekly and monthly sales targets. Assist with rota planning to control labour costs. Complete cash handling, banking and reconciliation procedures accurately. Monitor daily sales performance. Help maximise profitability through effective cost control. Support stock ordering and supplier management. Stock Control Receive and check deliveries. Carry out regular stock counts. Investigate stock discrepancies. Ensure stock rotation and minimise wastage. Maintain accurate cellar management and product quality. Compliance Ensure compliance with Licensing Laws. Promote and enforce Challenge 25 procedures. Maintain Health & Safety and Fire Safety standards. Ensure Food Safety procedures are followed where applicable. Complete all required compliance checks and documentation. Maintain accident, incident and refusal logs. Sales & Business Development Support delivery of company promotions and events. Drive food and drink sales through excellent product knowledge. Encourage upselling across the team. Support local marketing initiatives and social media activity. Help maximise revenue during live sport, entertainment and seasonal events. Skills & Experience Essential Previous supervisory or management experience within a pub, bar or hospitality environment. Strong leadership and people management skills. Excellent communication and interpersonal skills. High standards of customer service. Cash handling and financial control experience. Ability to work under pressure in a fast-paced environment. Flexible approach to working evenings, weekends and bank holidays. Desirable Personal Licence Holder (or willingness to obtain). Cellar management experience. Experience with EPOS and hospitality systems. First Aid qualification. Personal Qualities Passionate about hospitality. Positive and enthusiastic attitude. Strong leadership skills. Excellent organisational ability. Reliable and dependable. Honest and trustworthy. Professional appearance. Strong problem-solving skills. Commercially aware. Calm under pressure. Key Performance Indicators (KPIs) Sales and profit performance. Labour cost management. Customer satisfaction and online reviews. Stock variance and wastage. Compliance audit scores. Team engagement and retention. Mystery guest results. Health & Safety compliance. Venue standards and cleanliness. What We Offer Competitive salary. Performance-related bonus opportunities. Career progression within the business. Ongoing training and development. Company pension. Employee discounts. Supportive leadership team. Recognition and reward programmes. Our Values At A.K. Whelan Pubs , everything we do is built around our three core values: People We invest in our teams and create welcoming experiences for every guest. Standards We take pride in delivering excellence across every aspect of our business. Fun We create lively, memorable pubs where customers and colleagues enjoy spending time. If youre an ambitious hospitality professional with a passion for leading teams and delivering exceptional guest experiences, wed love to hear from you. TPBN1_UKCT

Housing Support Officer / Scheme Manager An excellent opportunity for an organised, compassionate Housing Support Officer / Scheme Manager to support older and vulnerable residents, ensuring safe, welcoming housing schemes and effective day-to-day resident support. If you’ve also worked in the following roles, we’d also like to hear from you: Sheltered Housing Housing Support Officer / Scheme Manager, Retirement Living Housing Support Officer / Scheme Manager, Supported Housing Officer, Housing Officer, Housing Manager, Supported Living Housing Support Officer / Scheme Manager, Supported Living Officer SALARY: £29,983 per annum + Benefits LOCATION: Stanwell, Middlesex (TW19) with travel across Staines, Surrey and Bromley also required (mileage paid) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday PLEASE NOTE: A full Driving Licence and access to your own vehicle is essential JOB OVERVIEW The organisation has a fantastic new opportunity for a Housing Support Officer / Scheme Manager with strong customer service skills, good record-keeping standards and an understanding of the needs of older or vulnerable people. Working within a housing and support environment, you will help residents live independently while ensuring the scheme remains safe, organised and welcoming. This is a varied, hands-on role covering resident support, health and safety checks, tenancy processes, safeguarding, contractor liaison, partnership working and day-to-day scheme management. As the Housing Support Officer / Scheme Manager, you will act as a trusted point of contact for residents, families, professionals and external agencies, supporting positive outcomes with a calm, practical and person-centred approach. DUTIES Your duties as the Housing Support Officer / Scheme Manager will include: • Health and Safety: Carry out health, safety and fire checks, maintaining accurate, clear and auditable records, • Resident Support: Provide person-centred support using tools such as initial assessments, ILPs, risk assessments and logbooks, • Viewings and Sign-Ups: Support viewings, assessments, tenancy sign-ups and induction meetings, ensuring residents understand their tenancy, rights, responsibilities and facilities, • Move-Outs and Voids: Manage tenancy terminations and liaise with lettings teams, contractors and other colleagues to minimise voids and maintain standards, • Safeguarding: Identify safeguarding concerns and take swift, appropriate action in line with policies, procedures and legislation, • Community Engagement: Support resident engagement, consultation, social activities and wellbeing initiatives, • Anti-Social Behaviour: Manage ASB issues fairly and professionally, providing clear guidance and support to residents, • DBS Compliance: Maintain accurate DBS compliance records for contractors, volunteers, ancillary workers and visitors entering the scheme, • Partnership Working: Liaise with care providers, GPs, hospitals, social services, local authorities, families and voluntary agencies, • Welfare Support: Help residents access Housing Benefit and other welfare benefits, supporting regular rent payment and helping to reduce arrears, • Scheme Contact: Act as the first point of contact for residents, families, professionals and visitors CANDIDATE REQUIREMENTS Essential • Experience in a customer-facing role, • Understanding of the needs of older or vulnerable people, • Background in housing, care or support, • Confidence with basic health and safety requirements, • Ability to keep accurate, confidential and appropriate records, • Calm, organised and resilient approach, with the ability to work independently, • Strong communication skills, including the ability to have clear and sensitive conversations, • Ability to identify when someone may need help and take appropriate action, • Full UK driving licence and access to a car Desirable • Level 3 qualification in Housing or Supported Housing, • Supervisory or management training, • Health and safety knowledge, • Knowledge of welfare benefits such as Housing Benefit or Universal Credit BENEFITS • 25 days’ holiday, plus Bank Holidays, increasing up to 28 days with 3 years of service • Up to 8% contributory pension • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family This role requires an Enhanced DBS Check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. NO AGENCIES PLEASE APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14887 This job is being advertised by AWD online on behalf of a2dominion Group Ltd Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Stanwell, Middlesex. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

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