Customer service team leader jobs in SouthamptonCreate job alerts

Our local authority client based in Southampton are urgently seeking an experienced Customer Service Assistant Team Leader. \n \n \n \n Purpose of Job \n\n • To lead and manage a small team of Customer Service Officers, handling a range of customer enquiries and service requests across a range of channels (telephone, face to face and digital), providing information, resolving issues and dealing with varied transactions\n, • To ensure excellent customer service is provided and that customer experiences are easy, effective and convenient.\n, • To manage a team to provide the best possible first impression of the council, being professional and positive, maintaining ownership of customer enquiries and ensuring they are kept up to date and deputising for the Team Leader.\n\n \n Key Accountabilities \n\n • To manage a team of Customer Service Officers, ensuring they provide a consistent and professional service, and are an effective first point of contact for the customer, dealing with a range of enquiries and service requests\n, • To ensure all Customer Service Officers have a customer focused approach to customer service, with an emphasis on resolution at the point of first contact.\n, • To ensure the team makes a positive impression on each and every customer, that customer feedback is sought and acted upon\n, • To monitor and manage the team’s performance, using real time analysis dealing with issues and escalations, and escalating significant matters to the Team Laeder as required.\n, • To support and provide training for the team, including coaching, mentoring and other ‘on the job’ training.\n\n \n Essential Criteria \n\n • GCSE (Grade C or higher in one or more of English Language, IT and Maths, and a Recognised Business Qualification (e.g. NVQ level 3) or relevant work experience.\n, • To have experience working in a busy customer service environment\n, • To have some experience of leading and managing a team in a fast paced challenging environment\n, • To have a strong customer focus, listening and problem solving skills\n, • To be flexible and sensitive to the diverse needs of customers in providing information and dealing with service requests\n, • To have experience in delivering effective training and coaching\n, • To have ability to build relationships across teams and organisations to enable successful outcomes for customers.\n, • To have proven ability to work on own initiative, taking ownership of team performance and driving up performance\n\n \n \n \n Please apply with your updated CV ensuring that any gaps in employment are explained. \n At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.

Are you currently working as a warehouse operative and are ready to take that next step into leadership? Do you want to put your skills and experience into practice while supporting and developing the on-site team? Maybe you are already supporting your team leader or stepping up when needed and want to make it official! \n \n Here at GXO Southampton, we are recruiting for an Assistant Team Leader to join our team, working in partnership with our customer Healf. \n \n You will be working full-time, permanent basis, on an ‘Any 5 days out of 7’ pattern, on a rotating shift, covering the hours of 07:00 to 15:30 and 13:00 to 21:30. \n \n Pay, benefits and more: \n \n As an Assistant Team Leader, you’ll receive: \n \n\n • An annual salary of £27,476.80\n, • Holiday pay and workplace pension\n, • A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme\n, • Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!\n, • Access to GXO University – home to a wealth of online training courses, meaning your development never ends!\n\n \n What you’ll do on a typical day: \n \n\n • Support the Team Leader with the day-to-day running of your warehouse area, ensuring operational targets, deadlines and customer requirements are achieved safely and efficiently\n, • Lead by example on health and safety, carrying out inductions, training and safe systems of work, whilst promoting a positive and compliant working environment\n, • Provide guidance and support to warehouse operatives and agency colleagues, helping to resolve queries, maintain productivity and encourage strong team performance\n, • Monitor stock movements, equipment and operational processes, identifying issues, reporting deviations and supporting continuous improvement initiatives across the operation\n, • \n\n What you need to succeed at GXO: \n \n\n • Previous experience working in a fast-paced warehouse, logistics or operational environment, with experience supporting or supervising teams desirable\n, • Strong communication and interpersonal skills, with the ability to motivate colleagues, build relationships and provide excellent support to your team\n, • A good understanding of health and safety requirements, operational procedures and the importance of accuracy in a customer-focused environment\n, • Excellent organisational skills, with the ability to prioritise workloads, use initiative and remain calm while managing changing priorities and operational demands\n\n \n We engineer faster, smarter, leaner supply chains. \n \n GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. \n \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

Our client is one of Europe’s market leaders in customer operated access and pay technology. This business develops and manufactures its own technology and systems and partners a wide variety of customers ranging from local authorities to transport and infrastructure companies and large scale private sector organisations. They are know for the reliability of their equipment and the high standard of service provided by their engineering staff. \n They are seeking additional FIELD SERVICE ENGINEERS to join their fare collection team looking after their customers in the South coast area. \n You will be responsible for the maintenance, service and repair of fare collection systems in various locations across the region. The role will involve working with a variety of different customers from many different sectors so your customer service skills will be as important as your technical expertise. \n The repairs involve electro/mechanical fault finding as well as some low level network configuration. \n In order to be considered you will need to demonstrate: \n • A strong background within Engineering, in a field based role maintaining and repairing electrical & mechanical equipment. \n • Proven ability to deal directly with customers in a professional manner \n • Driving licence with no more than three penalty points \n In return the company is offering a competitive basic salary and benefits, full training, company vehicle, laptop or PDA, and phone. \n This is an excellent and very rare opportunity to join a market leader in this industry working on some of the most advanced and cutting edge systems within the sector.

Are you an experienced Class 2 (Cat C) Driver ready for a steady role with a reputable company? Do you take satisfaction in ensuring deliveries arrive safely and on time? Are you comfortable navigating routes and focused on customer service? This opportunity could be just what you’re looking for. \n \n Here at GXO, we’re working together with B&Q and are looking for highly experienced Class 2 Driver to join our Store to Home team in Hedge End (SO30 4HW). \n \n You’ll be working on a full-time, permanent basis, following a two-week rotating shift pattern: Week 1 – Monday to Friday / Week 2 – Sunday to Thursday, with a start time at 11:00. The role is contracted to 40 hours per week. \n \n Pay, benefits and more: \n \n As a Class 2 Driver, you’ll receive: \n \n\n • An hourly rate of £16.35,that is an annual salary of £34,008.00\n, • Overtime pay of £24.53 per hour (when applicable, paid over 40hrs)\n, • On-going annual CPC training\n, • Holiday pay and Workplace pension\n, • B&Q store discount upon successful completion of probation period\n, • A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme\n, • Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!\n, • Access to GXO University – home to a wealth of online training courses, meaning your development never ends!\n\n \n What you’ll do on a typical day: \n \n\n • Delivering products to customer premises (room of choice) on a multidrop basis – an average of 16 drops per day off peak and 24 drop per day in peak season\n, • Maintain accurate driving/working time records using the Tachomaster system and manual entries to record all working hours as required by the WTD regulations\n, • Operate company vehicles in a safe, legal, and efficient manner\n, • Ensure all products are checked off the vehicle and the customer receive the correct products and delivery documentation\n, • Keep customers informed of their estimated time of delivery and where issues occur communicate with in a polite and courteous manner\n\n \n What you need to succeed at GXO: \n \n\n • Previous experience in multidrop, store deliveries preferable but not essential\n, • A full UK driving licence with category C Entitlement \n, • No more than 6 penalty points on your licence (no DD, DR, DG, BA, CD, AC, LC or TT endorsements)\n, • An up-to-date CPC and Digital Tachograph\n, • Excellent customer service skills, both written and verbal\n, • Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check)\n, • Be prepared to commute to Hedge End (SO30 4HW) for the required shift pattern\n\n #bqstore \n We engineer faster, smarter, leaner supply chains. \n GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. \n \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

Your future is clear at Specsavers Southampton, where there's always something exciting ahead. \n Come and join our accomplished team as a Dispensing Optician at Specsavers Southampton, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We're community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base. \n Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we're keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This - along with your clinical expertise - will stand you in good stead if you choose to become a store director yourself one day. \n We're dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally. \n What's on offer? \n\n • £35,000 salary depending on experience\n, • Full time or part time\n, • Bonus\n, • One weekend day per week\n, • great annual leave !!\n, • Your Birthday off \n, • Professional fees paid \n, • Pension contribution\n, • Store incentives \n, • Support with CET\n, • Exceptional clinical and professional development opportunities\n, • Specsavers Enhanced Perks - Perks is our discounted benefits scheme.\n, • Subscription to the “Headspace” App\n, • WeCare - UK confidential employee helpline\n\n The Role in a Nutshell: \n\n • Ensure that you provide good levels of customer service to customers at all times.\n, • Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.\n, • Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do' manner.\n, • Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.\n\n Then there's you \n Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store's ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn't afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we're looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward. \n For more information or to apply, please contact Katie Francome at Specsavers Recruitment Services on or email \n #LI-KC1

JR322 – Branch ManagerLocation: Chandlers Ford Salary: CompetitveWorking Hours: Monday - Friday (8am - 5pm) + 1 in 2 Saturdays according to rota (5 out of 6 working days per week)Overview:First Military Recruitment are currently recruiting for a Branch Manager on behalf of our client based in Chandlers Ford. This is an excellent and exciting opportunity to join a rapidly expanding retail business with an excellent opportunity of career advancement.Duties and Responsibilities: \n\n • Take full responsibility for the day-to-day management, performance and profitability of the branch.\n, • Lead the team to achieve and exceed sales targets, KPIs and financial objectives.\n, • Drive new business opportunities whilst developing strong relationships with both new and existing customers and suppliers.\n, • Manage sales, margins and overheads to deliver best-in-class financial performance.\n, • Coach, develop, motivate and inspire colleagues to maximise individual and team performance.\n, • Create a positive, customer-focused culture that consistently delivers exceptional service.\n, • Build productive relationships with the wider business to maximise customer value and business growth.\n, • Ensure high standards of branch presentation, housekeeping, stock management and operational efficiency.\n, • Champion a strong health and safety culture, promoting colleague wellbeing and ensuring compliance with company standards.\n\n Skills and Qualifications: \n\n • Previous branch management, retail management or supervisory experience within a similar environment.\n, • Proven ability to lead, develop and inspire a successful team.\n, • Demonstrable track record of achieving sales targets and generating new business.\n, • A proactive, hands-on leader who takes ownership and delivers results with urgency.\n, • Strong commercial awareness with the ability to manage branch performance and profitability.\n, • Excellent customer service skills with a passion for delivering outstanding customer experiences.\n, • Confident communicator with the ability to build lasting relationships with customers, suppliers and colleagues.\n, • Self-motivated with the ability to work on your own initiative and make informed decisions.\n, • Knowledge of the local area would be advantageous.\n\n JR322 – Branch ManagerLocation: Chandlers FordSalary: CompetitiveWorking Hours: Monday - Friday (8am - 5pm) + 1 in 2 Saturdays according to rota (5 out of 6 working days per week)

Scheme Manager \n Location: Raglan Court - Southampton \n Salary: £13,988.00 per annum (FTE: £27,976.00 per annum) \n Vacancy Type: Permanent, 20 hours per week \n Are you passionate about helping people live independently in a safe and supportive environment? \n At Stonewater, we’re looking for a proactive and caring individuals to join us. We’re looking for a Scheme Manager at Raglan Court, our welcoming retirement living schemes in Southampton. \n As our Scheme Manager, you’ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. \n You’ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you’ll be confident in taking appropriate action to ensure residents’ wellbeing is always prioritised. \n What we’re looking for \n\n • Experience in housing or customer-facing roles.\n, • Strong IT skills (Microsoft Office) and a willingness to learn new systems.\n, • Excellent record-keeping and attention to detail.\n, • A self-starter with great organisational skills and a passion for helping others.\n, • Clear communicator who works well with residents, colleagues, contractors, and external agencies.\n, • A practical problem-solver who delivers high-quality work and meets deadlines.\n, • Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.\n\n Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. \n Discover Stonewater: \n Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. \n Our mission is to provide quality homes and services for people whose needs are not met by the open market. \n We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. \n We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. \n To Apply \n If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Store Manager Southampton | Up to £48,000 + Bonus | Leading Retail Brand \n Ready to lead a high-profile store and shape the future of retail?Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an exceptional Store Manager in Southampton. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership. \n About the Role: \n As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. \n Key Responsibilities: \n\n • \n Deliver exceptional customer service and drive brand loyalty. \n • \n Lead, coach, and inspire a team to achieve sales and service goals. \n • \n Manage store operations efficiently, including stock, rotas, and merchandising. \n • \n Maintain the highest standards of compliance, health & safety, and store presentation. \n • \n Analyse sales data, monitor trends, and respond quickly to market opportunities. \n • \n Consistently hit and exceed KPIs and commercial targets. \n\n What We're Looking For: \n\n • \n Experience as a Store Manager, Branch Manager, or General Manager \n • \n Strong people leadership skills and a proven ability to build high-performing teams. \n • \n Excellent commercial acumen and ability to drive store profitability. \n • \n A customer-first mindset with a passion for retail and team development. \n\n What's on Offer: \n\n • \n Salary up to £48,000 per year, with regular reviews based on performance. \n • \n Attractive bonus structure rewarding your success. \n • \n Long-term career progression with a well-known and respected brand. \n • \n Join a dynamic, supportive business culture that values its people. \n\n Apply NowIf you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. \n BH36667

Terminal Operations SupervisorSouthampton, UKFull-TimeSalary: £38,821.82 per annumHours: Monday to Friday, 1:30pm - 10:00pmWe are working in partnership with a leading global logistics and terminal operations business to recruit a Terminal Operations Supervisor for their Southampton operation. This is an excellent opportunity for an experienced supervisor or aspiring operational leader to join a fast-paced port environment, overseeing day-to-day terminal activities while ensuring the highest standards of safety, efficiency, and customer service.The RoleAs Terminal Operations Supervisor, you will support the Operations Manager in delivering safe, effective, and efficient terminal operations. You will be responsible for supervising terminal teams, coordinating labour and equipment resources, maintaining operational performance, and ensuring compliance with all safety and quality procedures.You will play a key role in driving operational excellence, supporting workforce development, and ensuring customer service standards and KPIs are consistently achieved.Key ResponsibilitiesSupervise daily terminal operations to ensure activities are completed safely, efficiently, and in line with customer requirements and service level agreementsLead and coordinate terminal operatives, allocating tasks and monitoring performance across operational areasConduct safety briefings, equipment checks, and ensure compliance with PPE, operational procedures, and site safety standardsSupport the delivery of cargo handling operations while maintaining quality standards and minimising damage incidentsAssist with labour planning and resource allocation to optimise operational performance and control costsMonitor KPIs and operational performance, identifying opportunities for improvement and efficiency gainsComplete operational administration including attendance monitoring, invoice processing, holiday approvals, and return-to-work proceduresSupport onboarding, training, and development of new and existing team membersConduct preliminary investigations into accidents, incidents, and operational issues, ensuring accurate reporting and follow-up actionsPromote a strong safety-first culture and ensure compliance with company, customer, and regulatory requirementsDeputise for the Operations Manager when required and provide supervisory support across departments as neededAbout YouPrevious supervisory experience within terminal operations, logistics, warehousing, transport, or a similar operational environmentStrong leadership skills with the ability to motivate, manage, and develop teamsExperience working in a fast-paced environment with a focus on safety, quality, and operational performanceExcellent communication and interpersonal skills, with the ability to engage effectively at all levelsStrong organisational skills and the ability to manage competing priorities under pressureProactive problem-solving mindset with a continuous improvement approachComfortable working with operational data and performance metrics to drive decision-makingIT proficient, including Microsoft Office and operational management systemsFull UK driving licenceKnowledge of risk assessments, safe systems of work, and operational procedures would be advantageousExperience within port, terminal, stevedore, automotive, or cargo handling operations is desirableThis is a fantastic opportunity to join a growing and forward-thinking organisation where you can make a real impact, develop your leadership career, and contribute to the success of a critical logistics operation.Apply now to find out more.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

Job Title Foodhall Manager \n Location Southampton \n Employment Type Full time \n Contract Type Permanent \n Shift Pattern Work Shift: Days \n Hours per Week 45 \n Salary \n Competitive salary plus benefits \n Category Store Management \n Closing Date 2 August 2026 \n \n At Asda, we want you to find your everything as a Foodhall Manager, you’ll play a vital role in the day-to-day running of all areas of the Fresh and Ambient departments in store by delivering the best availability and highest shop floor standards through brilliant execution whilst ensuring the store is safe and legal for our customer and colleagues. \n You will encourage collaborative teamwork across all departments in the Foodhall and Night team to deliver a stunning shopfloor every day. \n What qualities you’ll need: \n\n • Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.\n, • Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, serving our customer with heart and pride and get one more item in every basket.\n, • Results-focused: Ensuring shopfloor, promotional and modular activity is landed to brief and on time to drive the store selling agenda.\n, • Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.\n\n What you’ll bring: \n\n • Experience as Team Leader or Supervisor in a retail environment.\n, • Operational knowledge on food or non-food departments.\n, • Knowledge of improving availability, reducing waste, and managing shrink.\n, • Experience developing teams and managing change through leadership and building resilience.\n, • Strong organisational skills and great customer service.\n, • Flexibility to work a range of shifts, including weekends and evenings.\n\n Are you ready to take the next step and be the guiding force behind one of our \n Superstores/centres? Apply today and find your everything at Asda. \n Everything you'll love \n Alongside a competitive salary, you'll get lots of other great benefits too, including: \n\n • \n Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user \n • \n Discretionary company bonus scheme \n • \n Access to an enhanced electric car scheme \n • \n Free eye test for you and your nominated user \n • \n Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover \n • \n Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more \n • \n Company pension \n • \n Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n • \n Colleague recognition programme \n • \n Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas \n

Location: Competitive salary + Bonus + Excellent Benefits Are you an experienced freight forwarding professional with a strong understanding of customs, warehousing and import operations? If you're looking for a role where you can take ownership, build lasting customer relationships and become part of a collaborative, high-performing team, this could be the perfect next step in your career. We're looking for a proactive Warehousing Bureau Coordinator to join a busy import team. This is a varied position where you'll manage shipments, coordinate customs activities and ensure customers receive a first-class service from start to finish.The Role Working as part of the import team, you'll be responsible for ensuring the smooth movement of customer shipments while maintaining the highest levels of accuracy and service. You'll liaise with customers, overseas partners and internal departments to keep freight moving efficiently and resolve any issues quickly. This is a fast-paced role that offers plenty of variety, making it ideal for someone who enjoys problem-solving, working collaboratively and taking pride in delivering exceptional customer service. Key Responsibilities\n\n • Manage import shipments from pre-shipment through to final delivery.\n, • Arrange cargo movements with overseas offices and origin partners.\n, • Ensure shipment records are accurately maintained within CargoWise.\n, • Process and check Bills of Lading and customs documentation.\n, • Complete customs entries accurately and within required deadlines.\n, • Monitor delivery bookings, unbooked reports and clearance status.\n, • Raise customer invoices accurately and in a timely manner.\n, • Liaise with customers to obtain documentation and resolve queries professionally.\n, • Produce customer reports where required.\n, • Identify process improvements and support continuous operational efficiency.\n, • Support colleagues during busy periods, holidays and absences.\n, • Attend customer meetings when required and help identify opportunities to develop existing accounts.\nAbout You To be successful in this role, you'll ideally have:\n\n, • Experience within freight forwarding, import operations or customs.\n, • A strong understanding of customs procedures, warehousing and bonded movements.\n, • Knowledge of CargoWise and customs systems such as CNS, Destin8, CDS, ASM or Ricardo.\n, • A good understanding of Bills of Lading, Incoterms and shipping documentation.\n, • Excellent organisational skills with strong attention to detail.\n, • The ability to prioritise workloads and work effectively under pressure.\n, • A customer-focused approach with excellent communication skills.\n, • A proactive mindset and the confidence to work using your own initiative.\nWhat's on Offer\n\n, • Competitive salary.\n, • Paid overtime.\n, • Profit-related bonus.\n, • Incremental annual leave.\n, • Long-term career progression opportunities, with a pathway towards Import Team Leader.\n, • Supportive team environment with ongoing development opportunities.\nWhy Apply? This is an excellent opportunity to join a business where your expertise will be valued, your ideas welcomed and your career can continue to develop. You'll become part of a professional team committed to delivering outstanding customer service while working in a dynamic and rewarding logistics environment.Ready for your next challenge? Apply today to find out more.

Berry Recruitment have an exciting opportunity recruiting for Southampton General Hospital. We are looking for Ward Hosts to start ASAP on the shift Monday to Friday 14:30-19:00. Training to commence Monday 20th July. \n You will be an integral part of the Ward patient dining team, ensuring high quality service is provided to the patients. You will be responsible for the co-ordination of the patient meal and beverage services in accordance with the Ward Timing Schedule. You will contribute and organise the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times. \n Duties to include: \n\n • To ensure that patients are provided with appropriate meals, snacks and beverages at the agreed intervals throughout the day.\n, • Taking food orders using the tablet electronic ordering system at the agreed time for lunch and supper each day.\n, • Maintain bedside menus are in good condition and cleaned daily. To maintain the suite of special and therapeutic menus and present to patient who require them.\n, • To prepare hot / cold beverages including load appropriate trolley / equipment and ensure that all beverages are served at the correct temperature according to food hygiene regulations.\n, • Load regeneration ovens as necessary and monitor and record food temperatures.\n, • To ensure that at the end of every meal and beverage service that all cutlery, crockery and condiments are removed from the patient areas.\n, • To wash utensils used in the preparation, regeneration and serving of food and beverages including the cutlery, trays and crockery used for patients\n, • To ensure the ward kitchen hygiene standards are maintained.\n, • To monitor and record fridge and freezer temperatures daily in accordance with food safety regulations and report problems as appropriate.\n, • To ensure patients whose fluid intake is not medically restricted have access to fresh drinking water, 2 water jug changes per day, including ad hoc top ups.\n, • To maintain food safety and hygiene standards in your place of work and apply the food safety procedures applicable in your work area.\n, • Demonstrate high standards of courteous interaction with patients and Trust staff to optimise patient food and beverage consumption.\n, • Undertake any other ad hoc duties as prescribed by your Team Leader / Supervisor / Manager and within scope of skill and capability.\n\n The successful candidate: \n Essential: \n\n • Good Basic Education including reading and writing skills\n, • Basic Health & Safety\n, • Working within a food service environment / catering industry\n, • Customer service skills including clear verbal communication\n, • Understand the importance of hygiene and safety and special diet awareness\n\n Desirable: \n\n • Level 2 Food Hygiene\n, • An understanding of COSHH\n\n Also required: \n\n • Flexibility and adaptability\n, • Good organisation skills\n, • A 'can do' attitude\n, • Ability to work effectively alone and as part of the team\n, • Present a professional image\n, • Ability to work within a busy and warm environment\n, • Ability to work under pressure\n, • Ability to follow departmental regulations and assimilate training\n, • Flexible approach to working schedules\n, • Efficient attention to detail\n\n If this sounds like you, please apply today! \n Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Are you looking to put your Class 2 (Cat C) driving skills to good use in a customer-focused position? Do you enjoy delivering products directly to customers’ homes? Do you believe great customer service is just as important as a successful delivery? \n \n Here at GXO, we’re working together with B&Q and are looking for highly experienced RegionalClass 2 Driver to join our Store to Home team (applications from HIAB-qualified drivers are encouraged). In this role you will support deliveries from our Hedge End, Havant and Poole stores therefore flexibility is essential. \n \n You’ll be working on a full-time, permanent basis, following a two-week rotating shift pattern: Week 1 - Monday to Friday/ Week 2 - Tuesday to Saturday, with start time between 07:00 and 11:00, contracted to 40hrs per week. \n \n Pay, benefits and more: \n \n As a Driver, you’ll receive a competitive pay and benefits package, depending on the licence held: \n \n Pay Rates: \n \n Class 2 Driver \n\n • An hourly rate of £16.85, that is an annual salary of £35,048.00\n, • Overtime pay of £25.28 per hour (when applicable, paid over 40hrs)\n\n \n Class 2 Driver (HIAB Qualified) \n\n • An hourly rate of £17.68, that is an annual salary of £36,774.40\n, • Overtime pay of £26.52 per hour (when applicable, paid over 40hrs)\n\n \n Additional Benefits \n\n • On-going annual CPC training\n, • Holiday pay and Workplace pension\n, • B&Q store discount upon successful completion of probation period\n, • A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme\n, • Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!\n, • Access to GXO University – home to a wealth of online training courses, meaning your development never ends!\n\n \n What you’ll do on a typical day: \n \n\n • Providing multi-drop home deliveries directly to the customer’s chosen room, averaging 16 deliveries per day in quieter months and up to 24 during peak season\n, • Maintain accurate driving/working time records using the Tachomaster system and manual entries to record all working hours as required by the WTD regulations\n, • Operate company vehicles in a safe, legal, and efficient manner\n, • Ensure all products are checked off the vehicle and the customer receive the correct products and delivery documentation\n, • Keep customers informed of their estimated time of delivery and where issues occur communicate with in a polite and courteous manner\n\n \n What you need to succeed at GXO: \n \n\n • Previous experience in multidrop, store deliveries preferable but not essential\n, • A full UK driving licence with category C Entitlement with an up-to-date CPC and Digital Tachograph \n, • No more than 6 penalty points on your licence (no DD, DR, DG, BA, CD, AC, LC or TT endorsements)\n, • A valid HIAB licence with brick grab ticket (ALLMI or equivalent), where held\n, • Excellent customer service skills, both written and verbal\n, • Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check)\n, • Be prepared to commute between Hedge End, Havant and Poole\n\n #bqstore \n We engineer faster, smarter, leaner supply chains. \n GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. \n \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

Basic neg to £55,000 \n OTE Further £20,000 (uncapped) \n Our client is a whole of market mortgage broker who have built a reputation for delivering \n quality advice and service. \n Presently they are seeking to appoint a senior sales manager to lead their life & protection \n team within their Southampton office. \n Please note this is a full-time office-based position. \n The successful candidate will work with fifteen direct reports, soem of whom are office based other remote. The team are a mix of experienced long tenure individuals and others who are in the first couple of years within their employment with the client. \n Each will require the support, development, and performance management skills of an experienced leader to maximise their own potential and support the delivery of the companies’ \n objectives. \n The person we are seeking will have extensive sales management experience within an \n advicebased protection background. As all business is transacted over the phone or virtual so you will also need to have experience of working within this environment. \n Skills and Experience \n Ideally you will have a minimum of 2 years sales management experience within an outbound, advice-based protection role working with a variety of lead sources, ideally refareal frrm mortggae adivsors. \n You will be able to demonstraste a proven track record in delivering against set objectives in sales, sales quality, and regulatory requirements. \n Experienced in coaching and developing staff in the consultative sale, objection handling and closing sales. \n Able to demonstrate a high degree of customer service awareness, Inc. TCF and FCA \n guidelines. \n Key Responsibilities \n Setting, achieving, and delivering against performance targets for sales, efficiency, and \n quality in line with the company’s overall plan. \n Having the ability to demonstrate the company sales process in front of their colleague to \n highlight what a “good call” look like \n Building an energetic and engaging sales floor and culture \n Understand and buy into the overall aims and objectives of the company and providing clear communications to your team. \n Developing sales team members in line with their personal development plans and \n performance reviews – utilising call listening, internal training and one to one sessions \n If you feel you have the relevant advicebased protection broking experience our client is seeking and are happy working fully from an office base, please forward an up-to-date CV today. \n Please note. \n It is Knight Temples Recruitment’s policy, that we to respond to all applications within three working days. If your application is not taken forward by us your details will not be retained unless you specifically request us to do so. \n Knight Temple Recruitment is a Recruitment Agency and is advertising this vacancy on behalf of one of its clients. \n

Site Reliability Engineer (SRE) | AWS | Kubernetes\n\n • Fully Remote (UK)\n, • 24/7 Shift Pattern (28-day rota including days & nights)\n, • £ Competitive + Bonus + Excellent Benefits\nBuild resilient cloud platforms that support critical national services.\n We're recruiting Site Reliability Engineers to join a global leader in AI-powered customer experience and cloud technology. Following the award of a major government programme, they're expanding their engineering teams to build and support highly secure, cloud-native platforms that deliver sensitive communication services. \n This is an opportunity to join an organisation investing heavily in modern cloud engineering, automation and reliability. Working as part of a collaborative SRE team, you'll help ensure large-scale production environments remain secure, available and resilient, whilst continuously improving the way they're operated through automation and engineering best practice. \n If you enjoy solving production challenges, improving reliability and automating away operational toil, we'd love to hear from you. What you'll be doing\n\n • Monitoring and maintaining highly available production platforms running in AWS\n, • Responding to and managing production incidents across a 24/7 service\n, • Investigating complex technical issues and restoring services quickly and effectively\n, • Developing automation to reduce manual operational tasks and improve platform resilience\n, • Building and improving monitoring, alerting and observability across cloud environments\n, • Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence\n, • Contributing to post-incident reviews and driving continuous service improvements\n, • Supporting containerised workloads using Kubernetes and Docker\nWhat we're looking for\n You'll ideally have experience in a Site Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: \n\n • Linux systems administration\n, • AWS cloud infrastructure\n, • Kubernetes and Docker\n, • Production support and incident management\n, • Python, Bash or Go scripting\n, • Monitoring and observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch\n, • Networking fundamentals including DNS, TCP/IP and load balancing\n, • A passion for automation, continuous improvement and operational excellence\n\n Experience with Infrastructure as Code (Terraform), SRE principles (SLIs, SLOs), or regulated environments would be beneficial but isn't essential. Why join?\n This is far more than a traditional NOC role. \n You'll be joining an engineering-led organisation where reliability, automation and continuous improvement sit at the heart of the platform. Rather than simply responding to incidents, you'll work to prevent them by improving systems, automating operational processes and helping shape the future of highly resilient cloud services. \n If you're passionate about building reliable cloud platforms and enjoy solving complex technical problems in large-scale production environments, we'd love to hear from you. \n Apply today or contact Dave Carlisle at Spectrum IT Recruitment for a confidential discussion. \n Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

We have a great opportunity to join the team as an Area Security Officer covering sites in Portsmouth, Southampton, Winchester and Basingstoke . You will be required to cover multiple sites such as warehouses, office spaces and business sites of well-known companies.Contract Information:Pay Rate: £12.71 to £13.75 (depending on site rates)Hours - 42 hours, this means you need to be flexible to work Monday to Sunday, as well as covering day and night shifts.SIA Licence - Security Guarding or Door SupervisorYou must have a Full UK Driving Licence and your own vehicle to be considered for this role.To be considered for this role, please upload a copy of your most up to date CV!Your Time at WorkAs a Security Officer your duties will include:- Meet and greeting staff and visitors and ensuring they adhere to the required security protocols- Conducting searches where required- Patrolling the premises- Dealing with security incidentsOur Perfect WorkerOur ideal Area Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key.You must be flexible and available to work on a varied shift pattern which will include days, nights and weekends.It would be a benefit to have some security experience and your SIA licence, however, it's not essential, as we provide full SIA (Security Industry Authority) licence training.You must drive and have access to your own transport.Key Information and Benefits- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)- Workplace pension scheme- Life assurance benefit- Financial support for SIA Licence & renewal- Contributory healthcare scheme- Eyecare vouchers- Employee discount schemes- Progression, training & development opportunities- Refer a friend scheme- Free uniform providedJob ref: 1G4S (G465)Our client are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!About StafflineStaffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.Important Information- Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process.- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.TPBN1_UKTJ

Key Account Sales Director – Facilities Management Location: London & South Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Lead Strategic Sales Growth. Shape Major Client Partnerships. Drive Real Sales Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Sales Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence, • Innovation We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed. The Opportunity As Key Account Sales Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business sales opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Lead negotiations and complex contract discussions through to successful award Building Strategic Relationships • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Conduct site visits and create innovative, commercially competitive service solutions Leading & Influencing • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Step into leadership responsibilities in the absence of the Sales Director when required Maintaining Excellence • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Sales Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Strong Excel and commercial reporting capability Desirable Experience • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

Design Engineer - Homebased Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Clymac’s Design Engineers We are seeking an experienced and enthusiastic Design/Estimating Engineer to join our fast-paced design and estimating team. In this role, you will be responsible for producing accurate and compliant fire alarm system designs and cost estimates, supporting both pre-sales activities and project delivery. This position requires a strong technical understanding, attention to detail, and the ability to work collaboratively with internal teams and clients to deliver tailored, cost-effective solutions. • Lead the design and development of fire alarm system proposals, ensuring compliance with all relevant standards and regulations, including BS 5839, CDM regulations, and other applicable codes., • Proven ability to manage relationships and communicate effectively with Mechanical & Electrical (M&E) contractors, ensuring projects are delivered to the required standards and timelines., • Manage multiple design projects simultaneously, effectively prioritising workloads based on project deadlines and business needs., • Act as a customer-facing technical expert, working alongside Business Development Managers to present and deliver tailored design proposals., • Collaborate closely with Project Managers and installation teams to assess and negotiate installation costs for supply, installation, and commissioning projects., • Ensure all designs and proposals are accurately costed, aligned with company margin expectations, and appropriately approved and signed off prior to release., • Guarantee all quotations and designs are fully compliant with current legislation and industry standards, maintaining technical accuracy and integrity., • Deliver exceptional customer service by managing design enquiries efficiently—gathering and assessing necessary information, and responding promptly to client needs., • Provide ongoing technical support, guidance, and mentorship to team members, while coordinating with other internal departments to ensure cohesive project delivery., • Oversee the administration of current enquiries, including the preparation of project handover documentation and maintenance of the SRM system. Who We’re Looking For In addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team_, for this specific opportunity, we are looking for candidates who also offer, • Proven experience as a Fire Alarm Design Engineer, ideally supported by an FIA Design Qualification or equivalent industry certification., • Previous experience in a similar role, with a track record of liaising effectively with end users, contractors, and other stakeholders throughout the project lifecycle., • Proficient in AutoCAD, with the ability to produce accurate, standards-compliant system designs., • Excellent communication and interpersonal skills, with a strong focus on delivering outstanding customer service., • Full, clean UK driving licence, enabling site visits and client meetings as required., • Professional, relationship-driven approach, with the ability to build and maintain strong working relationships both internally and externally. Our Commitment to Attracting, Rewarding & Retaining Talent We’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary – £45,000 per annum, DOE, • Pension Plan – Helping you invest in a secure financial future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Generous Holiday Allowance – 25 days paid leave plus all bank holidays, giving you time to recharge, • Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits, • Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most, • Employee Recognition Programme – Celebrating your hard work and achievements throughout the year, • Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

About ENSEK ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. About the role As Head of Product for Platform, you are responsible for the strategic direction and effective execution of ENSEK's Platform product portfolio. The Platform underpins every product team in the organisation ,it is the foundation on which great products are built. Your will drive us to a place where product/engineering teams are able to rapidly and safely build consistent, high-quality features by relying on a unified set of well-maintained software libraries and foundational ‘features’ that eliminate complexity and accelerate delivery. Key responsibilities: Own and deliver clear OKRs in partnership with engineering and commercial leaders. Treat internal engineering teams as primary customers, shaping platform priorities based on their needs and workflows. Define and own the Platform product strategy and roadmap, balancing near‑term delivery with long‑term architecture. Drive evidence‑based prioritisation, making clear decisions on what to improve, replace, or retire — including defining the future of the Workflow Engine at the core of billing and payments. Work closely with engineering leadership to align delivery, manage tech debt, and coordinate platform evolution across dependent teams. Lead build vs. buy vs. partner decisions with strong technical and commercial judgement. Own ENSEK’s AI platform strategy, enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. Own “API as a Product”, accountable for external developer experience including documentation, consistency, tooling, SDKs, and API pricing and packaging. Own the end‑to‑end new customer onboarding platform, including configuration tooling, environment provisioning, and automation to reduce time‑to‑onboard. Define and own platform quality outcomes (availability, reliability, security), including production KPIs. Key outcomes: Measurable improvement in external API developer experience (e.g. time-to-first-call, API NPS, support ticket reduction) with definition and implementation of an API pricing and packaging model in partnership with Product Marketing Reduction in time-to-feature for product teams related to platform investment from areas such as Workflow engine, end-customer communication and document management frameworks, Identity and Access Management (IAM), API as a Product approach and agentic frameworks. Increase in platform adoption and consistency of use across engineering teams Reduction in new customer time-to-onboard, with a target trajectory from months to hours through investment in configuration tooling and process automation Reduction in time and effort required to provision and maintain customer environments (e.g. UAT, test, and production), with measurable progress toward self-service Experience required: Demonstrable experience as a product leader, ideally with experience in platform, developer tooling, or infrastructure-adjacent product domains. A strong technical background — you do not need to write production code, but you should be deeply comfortable engaging with engineering and understanding trade-offs. Proven ability to make objective, data-informed decisions about product direction — including the willingness to challenge existing solutions and advocate for change. Strong people management experience, with a track record of developing product managers and building high-performing product teams. Track record of defining and delivering complex technical products with clear value propositions for both internal and external stakeholders. Ability to operate across both strategic and tactical levels — setting long-term direction while remaining hands-on enough to unblock teams and maintain delivery momentum. Understanding of P&Ls, budget setting / tracking, with the ability to create sound business cases. Ideally an educational background being Degree in Computer Science, Engineering, Product Management or equivalent. Company Benefits 25 days’ holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team‑wide and company‑wide events 2 volunteering days per year to give back Remote‑first working environment with offices in London and Nottingham

Position Title: Full Stack Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Want to deliver tech with purpose, with people who care? Join an organisation that helps keep children safe online. Who are we? Headquartered in Perth, Australia, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, under the ‘Smoothwall’ brand in the UK, and under the ‘Qoria’ brand in EMEA. Our solutions are utilised by schools, school districts and their parental communities to protect children from seeing harmful content online, to identify children at risk based on their digital behaviours and to ensure teachers maintain focus and safe learning in the digital classroom. 27k schools and 6 million parents depend on our solutions to keep 22 million children safe in 180 countries around the world. What's the Opportunity ? Primarily working from home, you will be responsible for the successful planning, installation and handover of Smoothwall’s core cloud products into our customer base which is predominantly Education. Overall, the goal of the role is to ensure that customers have a positive experience with the product and are able to achieve their desired outcomes. You may be required from time-to-time to attend meetings at our Leeds office. Here's how you'll do it : The successful candidate will be responsible for guiding customers through the process of implementing and using a new product or service. They work closely with customers to understand their needs and goals, and then work closely with the customer to help them successfully adopt the product. Some specific duties may include: Conducting initial planning of customer needs and requirements Collaborating with customers to develop onboarding strategies and timelines Providing training and support to help customers learn how to use the product effectively Troubleshooting any issues or challenges that arise during the onboarding process Monitoring customer progress and providing ongoing support as needed Gathering feedback from customers to identify areas for improvement in the onboarding process Collaborating with internal teams to ensure a smooth transition for customers from onboarding to using the product independently. The key products you will work with are as follows, but there is scope for the role to develop into additional products as needed. Smoothwall Monitor Smoothwall Cloud Filter Smoothwall Cloud Reporting Smoothwall Classwize Smoothwall Pulse What you will bring: Whilst this position is not exclusively technical, it operates within technical environments and involves collaboration with technical personnel. A foundational understanding of the following tools and technologies is therefore expected: Windows Server, Azure, Microsoft Intune & Google Admin platforms Active Directory, GPO, DNS, DHCP MDM solutions that support iPads and tablets such as Jamf or Moysle Basic TCP/IP networking, Proxy & Routing experience As well as: Interested and confident in new and emerging technologies Strong customer service and customer engagement skills. Confident and professional in communicating with internal and external people Very organised, methodical, and analytical A proactive, problem solving mentality Ability to quickly learn new skills and adapt to new systems, procedures and environments. Desirable Experience working in schools, colleges or other education institutions. Experience of safeguarding technologies such as Filtering and Monitoring Understanding of the relevant safeguarding legislation that applies to schools UK driving licence and own transport. 2 years previous experience in a similar role. Previous Smoothwall experience Why choose Smoothwall by Qoria: In this role, you can expect: Employee share scheme Enhanced holiday & family leave Tech Allowance .... and much more More importantly, you’ll: Deliver tech with purpose... As part of our Support team, your work truly matters. Your creativity, organisational skills and understanding of our tech customers’/clients’ needs will help grow and nurture our membership. This means helping more children stay safe online. With people who care... You’ll work among a tight-knit team of creative professionals who share your passion for enabling safe online environments. We all take ownership of our work, end to end. And at the same time, we really care about growing and winning together. Through work that you love... This role takes skill, energy and resilience. It can also be incredibly rewarding. Here, your efforts will be visible and you’ll love the impact you have And a career that you own. A proven career path forward, with real opportunities to progress your career into other teams and departments within the company. Exposure to industry leading tech, developed in-house by an amazing engineering team. Regular company wide lunch and learn sessions. We’d love to hear from you. Please submit your application if you would like to be considered for this opportunity. At this stage we are only accepting applications from those with full working rights in the UK Your application has been successfully submitted! _

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are looking for a Staff Backend Engineer - Sportsbook, to join our rapidly growing technology team, responsible for the continuous growth and support of our Sportsbook. This position will be able to come in an have a lot of ownership of the shape of the backend implementation. It is an exciting and rewarding opportunity. As a staff-level backend engineer, you will: Be a technical point of contact for various stakeholders Be technically talented, able to contribute quality code, and being passionate about the technology Be responsible for the quality, scope, and timeliness of all your deliverables Because we operate with a startup mindset, we will be reliant on your technical skill, but also your passion and ownership over all aspects of your work. What are we looking for? We are looking for an engineer who is willing to tackle problems with innovative ideas and quality technical implementations. We believe the perfect candidate isn’t interested in just what we’re building right now, but wants to understand where we’re going and how it impacts the customer to ensure everything we create moves us closer to our goal: delivering the best customer experience. The ideal candidate will have: Min of 8+ years work experience Strong communication skills (both written and verbal) Extensive experience with Java and Spring / SpringBoot Extensive experience with reactive programming (Spring Reactive) A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: o AWS Serverless and serverless-supported languages o DB (ex, Postgresql, CocroachDB) o Streaming technologies (Amazon Kinesis, Kafka) o Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working within an agile development Experience with containerization (Docker, Kubernetes, etc) Experience with Micro-Service and Service oriented architectures Experience with Core Services around player journeys and experiences Nice to have experience with Sportsbetting, Trading Development and Casino software Nice to have knowledge around general trading rules and feed providers Nice to have knowledge with odds feeds such-as Radar, Genius, Swich, & Simplebet What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? This is an exciting opportunity to join our rapidly growing technology team, responsible for continuous growth and support of an unrivalled betting experience for millions of sports fans everywhere. We’re looking for a Principal Mobile Engineer who will bring their creativity and experience to Hard Rock Bet to help us build software with a spark of magic. This is a role that works closely with Product Management, Design, QA, and Backend Engineering to deliver a full-featured mobile app. The candidate should have a strong track record developing React Native apps, as well as experience with iOS and/or Android apps, preferably with a background in sportsbook, gaming, or a related industry. Your responsibilities will include: Lead the Frontend technical direction of the Casino Technology unit, owning architectural decisions within the domain while ensuring alignment with the broader mobile platform. Partner with peer Principal Engineers in Core and Sportsbook units and the Technical Director for Mobile to define, evolve, and uphold shared engineering standards, patterns, and conventions. Own the architecture and evolution of Casino-domain features within a high-performance React Native application for iOS and Android, serving tens of thousands of daily users across multiple product variants and regulatory jurisdictions. Develop & improve a high-performance mobile application in React Native for iOS and Android, serving tens of thousands of daily users. Drive multi-quarter technical initiatives — legacy system migration, platform modernization, design system adoption, and build infrastructure improvements — collaborating across units to coordinate execution. Mentor and develop senior and staff engineers through architectural guidance, code review culture, and hands-on pairing on complex problems. Partner with Product Management, Design, QA, and Backend Engineering to shape roadmaps, inform feasibility, and make build-vs-buy-vs-migrate decisions for the Casino domain. Evaluate and integrate AI-assisted development tools and workflows to improve team productivity, code quality, and developer experience. Navigate the challenges of working in a highly regulated industry, ensuring compliance and stability while minimizing the architectural cost of jurisdiction-specific requirements. Serve as the escalation point for complex technical problems within the Casino unit — leading troubleshooting efforts, identifying root causes quickly, and turning incidents into systemic improvements. Champion comprehensive observability — analytics, error reporting, and performance monitoring — and use data to drive architectural and product decisions. Contribute to cross-unit technical forums, representing Casino engineering priorities and collaborating on platform-wide decisions. Employ state-of-the-art technologies and strategies to optimize content delivery, application performance, and developer productivity. Cultivate a positive engineering culture that values quality, pragmatism, and continuous improvement. What are we looking for? We are looking for a technical leader who raises the engineering bar within their unit — someone who identifies systemic problems before they escalate, makes sound architectural decisions, and multiplies the output of the engineers around them. The ideal candidate isn't just interested in what we're building right now, but wants to understand where we're going and partners with peer Principals and the Technical Director for Mobile to shape the technical strategy that gets us there — all in service of delivering the best customer experience. The ideal candidate will have: 10+ years of experience in developing mobile applications (native and hybrid), with at least 7 years focused on React Native. Bachelor's degree in Computer Science or a related field; or equivalent demonstrated experience. Deep expertise in React Native application architecture using TypeScript in strict mode, with a track record of defining patterns and conventions adopted across engineering teams. Mastery of dual state management strategies — client state (MobX) and server state (TanStack React Query) — including the judgment to enforce clear boundaries between them at scale. Comfortable working with AI-assisted development tools (e.g., Claude Code, Cursor, Codex) and interested in shaping how the team leverages them — not just as a user, but in defining conventions, guardrails, and workflows that scale. Proven experience designing real-time mobile systems using RESTful services, WebSockets, and GraphQL, with an emphasis on resilience, latency, and graceful degradation. Significant native iOS (Swift/Objective-C) and/or Android (Kotlin/Java) experience, particularly in authoring and maintaining native module bridges and managing cross-boundary data flow. Prior experience in the igaming, sportsbook, or online gaming industry, with a strong understanding of the regulatory, compliance, and geolocation constraints that shape product and architecture decisions. Experience architecting multi-variant mobile applications — managing divergent product configurations, jurisdiction-specific logic, and feature flag–driven rollouts (e.g., LaunchDarkly) within a single codebase. Ownership of cross-cutting technical initiatives such as design system creation, legacy codebase migration strategies, developer tooling, or CI/CD pipeline optimization for App Store and Play Store delivery. Comprehensive knowledge of the mobile development lifecycle — application architecture, OS-level APIs, debugging, performance profiling, security hardening, and deployment — with the ability to set org-wide standards in each area. Demonstrated ability to identify, scope, and drive multi-quarter architectural improvements — balancing long-term technical vision against near-term product delivery. A track record of mentoring senior and staff engineers, elevating team capabilities through code review culture, technical documentation, and architectural guidance. Strong cross-functional influence — able to partner with Product, Design, QA, and Backend Engineering leadership to shape roadmaps and make build-vs-buy-vs-migrate decisions. Contagious and positive work ethic that raises the bar for engineering quality across the organization, not just the immediate team. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

GRID CONNECTIONS & CUSTOMER MANAGER Location: Remote / Hybrid Salary: £60-70,000 plus car or car allowance, annual bonus Our client is a leader in their market and at the forefront of the Electric Vehicle (EV) revolution on the UK motorway network, dedicated to making sustainable driving accessible for all. With a commitment to innovation and customer service, this company is seeking a talented Grid Connections & Customer Manager to join their dynamic team. This role offers the opportunity to work in a fast-paced environment, where the focus is on delivering exceptional service while overseeing the seamless connection of projects to the energy grid. The Grid Connections & Customer Manager will play a pivotal role in ensuring that projects are executed efficiently and in compliance with industry standards. This position requires a blend of technical expertise, project management skills, and excellent communication abilities to coordinate with various stakeholders. Responsibilities Included • Lead the planning, application, and execution of grid connections for renewable energy projects., • Build and maintain strong relationships with Distribution Network Operators (DNOs) and Transmission System Operators (TSOs)., • Act as the primary point of contact for clients, addressing inquiries and providing updates throughout the grid connection process., • Coordinate with technical teams to ensure timely delivery of grid connection projects, including budget and risk management., • Manage and resolve any grid connection issues or disputes in collaboration with internal and external stakeholders. Skills and Attributes • Proven experience in grid operations, preferably in the renewable energy sector., • Strong knowledge of energy regulations, standards, and grid technologies., • Excellent project management and leadership skills., • Effective communication and interpersonal skills. Benefits • Opportunity to work with a leading company in the EV sector., • Competitive salary and benefits package., • Professional development and career growth opportunities., • Dynamic and supportive work environment., • Contribution to sustainable energy initiatives. Interested candidates are encouraged to submit their CV to explore this exciting opportunity as a Grid Connections & Customer Manager. Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

About Zeotap Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping brands create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer data securely. Today, Zeotap is trusted by some of the world’s most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With an unique background in high-quality data solutions, Zeotap is a leader in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data. • Your core responsibility is to drive Zeotap’s outbound lead development and prospect clients in the UK market, • You initiate contacts through outbound email, LinkedIn campaigns, cold calls , events etc., • You build first relationships with clients and qualify through discovery and qualification calls, • You will own the BDR process, both developing, refining and operating, • You create incremental opportunities and pass qualified BANT leads to Enterprise Account Executives, • You collaborate closely with our Enterprise sales team to ensure our company's targets are met, • You will position Zeotap as an innovative customer data platform, • You adhere to Zeotap’s company, privacy and information security policies and procedures. You complete all the assigned awareness trainings on time, • 5 -10 Years BDR/ SDR experience, • MarTech - CDP or Data Ideal, • Strong verbal communication and writing skills, in particular, strong interpersonal, team-working and customer service skills, • Very structured, process and detail-oriented, • Entrepreneurial mindset / can-do mentality, • Experience of documenting discovery in Hubspot, • You are able to very quickly adapt to changing circumstances, • Zeotap employees are Leaders – they epitomize our 4 core values (Trustworthy, Adaptive, Pioneer & Challenger) while they map account strategies, align resources, and act as an extension of their customers., • Competitive compensation & benefits, • Unmatched Global support system, • Fast-paced, collaborative, & fun culture, • Exposure & access to industry experts & teammates that live our values, • Work with very driven entrepreneurs & a network of global senior investors across Telco, Data, Advertising & TechnologyZeotap welcomes all – we are equal employment opportunity & affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Interested in joining us? We look forward to hearing from you!

Join Us at SRT Marine Systems as a Senior Elixir Developer Job Title: Senior Elixir Developer Location: Remote/Cardiff/Bristol/MSN Job Type: Permanent, Full-Time SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. About the Role We are seeking a Senior Elixir Developer to join our existing team and aid in the development of SRT’s web delivered products which form a key element of its portfolio of marine domain awareness products and services. You will be accountable for developing highly stable, secure, scalable and extensible platforms that enables the Web delivered products to evolve at pace. You’ll work across the stack — from core domain logic and APIs to interactive LiveView-driven frontends — with significant influence over architecture, technical direction, and engineering culture. You will be interested in evolving technologies and driven by how to apply these to solve complex challenges as the platform and business rapidly grow. What You’ll Be Doing As a Senior Elixir Developer, you will embrace best-practice software development processes. You will be expected to embrace and promote SRT’s values of Innovation, Quality, Responsibility, Team working and Ambition. You will work with the Product Management team, following Agile working practices, to deliver high performing products and services. What You’ll Bring Technical Depth & Breadth: Previous experience with cloud-hosted internet platforms solutions, with strong understanding in technology ranging from infrastructure and operations to data architectures. Experience of modern web technologies, with rapid deploy, automated scaling and high volume, high availability distributed systems. • Experience with Elixir, • Experience with the Phoenix Framework and Phoenix Liveview, • Geospatial and/or Maplibre experience would be a benefit., • Significant demonstrable development experience including in an Agile environment., • Be able to demonstrable ability of improving quality., • Have a demonstrable ability to communicate to a wide technical audience., • Be able to create design documentation., • Be able to adhere to company-wide design principles and best practices. Our Values at SRT Marine Ambition – Aspiring to lead in maritime domain management. Innovation – Driving improvement through creativity and forward-thinking. Quality – Committing to high standards in performance and reliability. Responsibility – Being individually accountable and team-driven. Team – Collaborating openly with colleagues, partners, and customers. Why Join Us? • Work on mission-critical maritime surveillance systems used worldwide., • Be part of an ambitious, innovative, and supportive team., • Make a direct impact on global maritime safety and sustainability., • Enjoy flexible hybrid working., • Competitive salary and benefits, including:, • Matched pension contributions up to 5%, • 25 days annual leave (rising to 28 with service), • Private health care, • Flexible working opportunities, • Development and training programmes SRT Marine plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3300+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle EPM Cloud Planning Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU MUST HAVE LIVED IN THE UK FOR THE LAST 2 YEARS. Advance Your Career with Version 1 Are you ready to take your Oracle EPM Planning expertise to the next level? Version 1 — the UK & Ireland’s leading Oracle ERP & Cloud partner and Oracle EMEA Innovation Partner of the Year 2023 — is looking for an experienced Senior Oracle EPM Cloud (Planning) Functional Consultant to drive strategic cloud planning and budgeting transformations. Why This Role is a Game-Changer You will lead flagship Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) implementations end-to-end: from gathering requirements and designing models through to build, integration, testing, and post-go-live support. You will deliver business-critical planning solutions: work closely with finance teams on driver-based planning, workforce and CapEx planning, management reporting, and forecast cycles. You wImplement smart automations: use Smart View, Data Management, Groovy rules, and EPM Automate, and build forms, dashboards, and business rules for dynamic planning processes. Own client relationships: manage expectations, facilitate design workshops, deliver training, and guide clients through quarterly patch updates. What We’re Looking For You will be a seasoned Oracle Planning Cloud specialist with a minimum of two full lifecycle planning projects. You will have: • Hands-on expertise in model design, form creation, calculations, allocation logic, Smart View, and Data Management., • Proven ability to design integrated planning solutions that connect to source ERP data and other EPM modules., • Strong communicator: you build trust with finance stakeholders, run engaging workshops, and deliver clear documentation., • Highly organised, self-motivated, and comfortable managing multiple planning workstreams in a dynamic cloud environment. Bonus skills: exposure to Workforce, CapEx, Projects or Strategic Modelling, experience with REST APIs and Groovy scripting, or migrating from Hyperion Planning to EPM Cloud. Why Join Version 1? • Award-winning workplace: 10 consecutive years as a Great Place to Work winner, • Cutting-edge Oracle partner: crowned EMEA’s Innovation Partner 2023 for delivering breakthrough Cloudbridge solutions, • Unmatched growth & rewards: Pathways mentorship, certification budgets, hybrid working, profit-share, private healthcare, life assurance, pension, enhanced parental leave., • Values-led culture: high trust, empowerment, ESG & CSR initiatives—plus a “We balance growth for our people, customers and business—every quarter” culture SC Clearance – Essential This role mandates you have SC clearance or eligibility, with a requirement of minimum 2 years UK residency—opening doors to high-security, government-backed Cloud projects. Join a Fast-Growing Practice Be part of Version 1’s rapidly expanding Oracle EPM and Cloud team, delivering impactful projects across finance, public sector, healthcare, and manufacturing — in a consultancy recognised for innovation, culture, and client success. Let’s Take the Next Step If you’re an expert in Oracle EPM Planning ready to deliver transformative budgeting, forecasting, and analytics solutions — and thrive in a values-driven environment — please reach out. In essence: Build robust, driver-based planning solutions, grow your influence, be rigorously rewarded — and do it all in a top-tier consultancy built on innovation and integrity. Let’s elevate enterprise performance — together. Oracle EPM Cloud Planning Consultant Job Description In addition, you will be: • Leading and implementing Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) solutions., • Overseeing requirements definition, design, and gap analysis for planning models and driver-based calculations., • Leading application configuration, including forms, dashboards, business rules, and workflows., • Driving functional support for technical activities such as data integration, mapping, and automations., • Facilitating solution validation workshops with key business stakeholders., • Overseeing testing support, training delivery, post-go-live support, and other related aspects of functional implementation advice and guidance. Qualifications You will have experience in the following areas: • Strong functional experience with Oracle Planning Cloud (minimum two full project cycles preferred)., • Proven ability to manage on-time project delivery and client expectations, ensuring internal customer satisfaction., • Hands-on design of calculation scripts, Groovy rules, allocations, and forecast scenarios., • Experience building and optimising forms, dashboards, and reports in Smart View., • Familiarity with Data Management for source system integrations., • Knowledge of EPM Automate commands (REST APIs and Groovy scripting desirable)., • Experience working directly with Finance FP&A teams and business stakeholders., • Comfortable with Oracle Cloud quarterly updates and supporting clients through patch testing., • Able to manage multiple tasks across configuration, testing support, and client workshops., • Strong communication skills (both written and verbal)., • Providing status and issue reports to the project manager/client on a regular basis., • Organised, self-motivated, and delivery-focused. Desirable Experience • Accountancy qualification or financial background., • Exposure to other EPM Cloud modules such as FCCS, ARCS, EDMCS, or Tax Reporting., • Experience migrating from Hyperion Planning to Oracle Cloud Planning., • Familiarity with REST APIs and Groovy scripting for automation and integration. Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition – Enterprise Applications +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Area Sales Manager Patch covers postcodes - BN, BR, CR, CT, DA, ME, RH, SE and TN Competitive salary plus company car and bonus scheme Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. As well as exceptional customer service, technical innovation, and manufacturing expertise, we continue to be a leader in our field in corporate responsibility and sustainable business practice. We have an unrivalled offering of products, a respected brand, and a successful sales team! It’s within this passionate team at Marshalls, that we’re recruiting for an Area Sales Manager to work with our key merchants delivering sales to the landscaping side of the business. So, What’s the mission? To support the Divisional Trading Manager (Landscaping) and wider management team to focus on the key activities, maximise sales and margin opportunities with existing accounts and to actively prospect and nurture new accounts. Actively engage and establish regular business reviews with identified merchant branches in the area, whilst developing and maintaining close day-to-day working relationships with other business functions. You will proactively develop, influence, and manage merchant, contractor and relevant house builder accounts to ensure area turnover, profitability and market share ambitions are achieved across all domestic landscaping products. What are the mission-critical skills? • Strong commercial experience across a wide number of stakeholders including builders’ merchants, domestic patio & driveway installers, and relevant house builders, • Excellent interpersonal skills and a proven track record of growing business through relationships and sound commercial process, • Strong presentation and communication skills capable of delivering a message with authority and confidence to an individual or wider audience both internally and externally, • An ability to grasp the technical aspects of a product to ensure we can sell on the strength of our products and services rather than price What’s in it for you? This is a great opportunity to take the next step toward progressing in your career and joining our industry-leading company! New ideas are encouraged, and you will be rewarded with the opportunity to learn and grow, achieving your career aspiration! Have a look at our _ for more information on working at Marshalls! Benefits • Car, • Bonus scheme, • Development opportunities, • Guaranteed Christmas holidays, • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% employer matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! This advert will close at 4pm on Friday 20th March 2026 Agencies we’ve got this one thanks.

Partners in Performance is a global management consulting firm that works hand-in-hand with our clients to deliver lasting results in business performance. Our firm has real scale and a demonstrated track record with reach across Australia and New Zealand, Africa, North and South America, the UK and Europe. As a Firm, we are about Unleashing Potential in our clients and our people. This Business Development Executive Assistant role requires maturity and experience working with senior management team members. You will be a good influencer, professional and comfortable liaising with a diverse range of people including prospective and current clients and their EAs.This role will suit a proactive individual with an ability to work autonomously as well as in a team. The successful candidate should have a desire to work closely with their Director(s) / Principal(s) to develop the business and embrace the challenge of establishing relationships and setting up meetings with new clients. They should have exceptional interpersonal skills, ability to prioritise, problem-solve as well as have attention to detail and a strong customer service attitude. Managing diaries to align with clients’ busy schedules will require diplomacy coupled with tenacity. Being organised, efficient and self-motivated is a necessity.As well as assisting with business development, a major part of the role is to take as much of the administrative parts of the Directors role away from them, including managing their email box and replying to routine emails. Candidate Background Essential· 7 + years’ experience working in similar roles · Diary management and administration experience, which must have involved supporting multiple people or workstreams· MS Office skills Desirable · Prior experience using Salesforce· Experience working remotely from immediate leader Key competencies required for the role · Outstanding interpersonal skills, translating into strong communication both written and verbal· Exceptional organisation, prioritisation and time management skills· Strong attention to detail; accuracy · Ability to think logically about process flow· Flexible attitude and team approach· Enthusiastic, can-do attitude· Learner aptitude - a desire to learn and develop· An interest in the substance and commercial impact of PIP’s work Weekly Salesforce meetings contribution and participation- Support business development activities:- Follow up on introductory emails and determine best approach to secure meetings with new contacts (calls, email etc)- Regular review of existing contacts and follow up to schedule meetings - Weekly review of BD activities with Director determine priorities and problem solve issues- Maintain Salesforce data integrity – loading new opportunities into Salesforce- Assist with Business Development campaigns (under guidance of Director)- Brief Director on companies, contacts in preparation for meetings- Monthly Salesforce stats report Portfolio ManagementThe BDEA will support the administration around supporting the Director / Partner in the portfolio that each senior is leader is responsible for in their roles. Systems Skills· Proficient in using Microsoft Outlook, Word, PowerPoint and Excel, and an ability to learn additional software quickly. Whilst an advanced knowledge of MS Excel is not required, there is a need to be familiar with the software and able to format reports, making them more readable for others.· Prior experience using Salesforce would be highly regarded This is an outstanding opportunity for an individual looking to make a contribution that has significant impact on the success of the team. We treasure diversity of all kinds and have done since we opened for business more than 27 years ago. Partners in Performance was acquired by Accenture on August 29, 2024 and is now Partners in Performance, Part of Accenture. By applying for this position, your data will be processed by Partners in Performance, part of Accenture in accordance with the _.

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job: Senior Project IT Engineer Location: Remote, with client visits across West and South Yorkshire Salary: £30,000 to £45,000 depending on experience Contract: Full-time. Permanent The Senior Project IT Engineer is a client-focused technical leader who takes ownership of IT delivery across a designated group of customers. This includes designing and implementing infrastructure projects, providing high-level support, and building long-term relationships through reliable, solution-led service. In this role, you’ll work closely with clients across sectors, including education, to understand their needs, plan future improvements, and deliver projects that align with their goals. You’ll act as both an escalation point and a proactive partner, combining deep technical knowledge with a strong customer focus. You’ll also support a small team, helping them stay aligned to project timelines, technical standards and the expectations of the client. The ideal candidate will have experience working in a managed service environment and be confident leading projects involving technologies such as Office 365, Windows Server, virtualisation platforms, networking and backups. You should be comfortable both working independently and collaborating closely with wider technical and leadership teams. Key responsibilities • Deliver end-to-end IT infrastructure projects for a defined group of clients., • Provide on-site and remote support as a senior escalation point., • Take ownership of the client relationship from a technical standpoint., • Assist in planning and design for future improvements to client environments., • Ensure accurate documentation and high technical standards are maintained., • Support and mentor junior engineers involved in shared delivery. Technical skills and experience, • Proven experience in an MSP or multi-client technical support role., • Strong knowledge of Windows Server, Active Directory, Office 365, Google, MDM, Cyber Security & Compliance, Migrations, Networking and Virtualisation., • Confident delivering technical projects independently., • Familiarity with backup platforms, patching, monitoring, and OS troubleshooting., • Experience supporting education clients (desirable but not essential)., • Proven track record of becoming the main technical lead for customers., • Full UK driving licence and willingness to travel to client sites. What’s on offer, • £30,000 to £45,000 depending on experience., • Flexible, remote-first role with field-based responsibility., • Support for training, certification and long-term progression., • A trusted and respected position in a team that values professionalism and quality of service., • Benefits including health cover, birthday leave, employee assistance programme and regular socials. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. Keywords: Senior IT Engineer, Project Engineer, Infrastructure Engineer, MSP jobs, Office 365 migration, Windows Server, Networking jobs, Cyber Security, Remote IT jobs, Field Engineer Yorkshire, Virtualisation, Active Directory, IT Projects, Technical Lead, IT Support Engineer, MDM, Backup Solutions, Education IT Support, Managed Services.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Description Role Title: Senior Cloud Engineer (OpenStack Platform) Location: Remote, UK About Brightsolid Brightsolid is a leading provider of hybrid cloud and managed services, delivering secure, sovereign, AI-ready infrastructure platforms across the UK. Our next-generation cloud platform is built on an open, extensible architecture using Canonical’s OpenStack, enabling scalable, resilient, and multi-tenant cloud services for modern workloads including virtual machines, containers, bare metal and AI platforms. Role Overview The Senior Cloud Engineer is a senior technical role within the Cloud Engineering function, responsible for the design, implementation, and ongoing operation of Brightsolid’s large-scale OpenStack-based cloud platforms and associated storage systems. You will act as a technical leader within the team, ensuring that platforms are architected correctly for multi-tenant environments while supporting the ongoing evolution of the Brightsolid Cloud platform. This role represents a shift from traditional public cloud and VMware-based platforms towards open-source technologies, with a strong focus on OpenStack, Canonical tooling, and large-scale infrastructure engineering. Key Responsibilities • Technical Leadership, • Provide hands-on technical leadership across OpenStack-based cloud platforms, acting as a subject matter expert in cloud infrastructure and distributed systems., • Support the development of engineering standards, patterns, and reusable designs, while mentoring other engineers within the team., • Ensure solutions are designed to meet both customer and business requirements in multi-tenant environments., • Platform Engineering, • Design, implement, and manage Brightsolid’s OpenStack cloud platform, including compute, storage, and networking components., • Work across the full lifecycle of the platform, including build, deployment, optimisation, and scaling of services., • Ensure the platform remains highly available, resilient, and capable of supporting diverse workloads., • Storage and Data Platforms, • Design and support large-scale storage platforms underpinning the cloud environment, including high-performance and enterprise storage solutions., • Contribute to the architecture and operation of block, object, and distributed storage services, ensuring performance, durability, and scalability requirements are met., • Automation and Infrastructure as Code, • Drive the adoption of infrastructure-as-code and automation practices across the cloud platform., • Develop and maintain deployment tooling, orchestration templates, and automation pipelines to ensure consistent and repeatable platform delivery., • Support a continuous delivery approach for infrastructure services., • Operations and Service Reliability, • Support the ongoing operation of the Brightsolid cloud platform, including monitoring, troubleshooting, and resolution of complex issues., • Ensure platform compliance, patching, and lifecycle management activities are performed in line with operational standards., • Contribute to a high-availability, 24x7 service environment., • Technology Strategy and Innovation, • Contribute to the evolution of Brightsolid’s cloud platform, working closely with Cloud Engineering leadership and Product Management to enhance capabilities and introduce new technologies., • Support the ongoing transition to open-source platforms and ensure alignment with long-term strategic goals., • Collaboration and Stakeholder Engagement, • Work closely with Network Engineering, Security Operations, Product Management, and Customer Success teams to deliver integrated cloud services., • Engage with external partners including Canonical to support platform development, deployment, and optimisation. Requirements Key Skills and Experience Essential • Strong experience in a senior cloud engineering or infrastructure engineering role., • Demonstrated experience designing and operating large-scale cloud platforms or distributed systems., • Proven expertise in Linux-based systems and infrastructure. Strong understanding of infrastructure-as-code and automation principles., • Experience working in a managed service or service provider environment delivering high availability solutions. Desirable • Experience with OpenStack and associated technologies including compute, networking, and orchestration services., • Experience with distributed storage platforms and data services., • Familiarity with Canonical tooling and cloud deployment models., • Experience with automation frameworks such as Ansible, Terraform, or equivalent tooling. Experience supporting multi-tenant environments and large-scale infrastructure platforms. Behaviours and Attributes • Strong technical leadership with the ability to influence design and engineering decisions., • Collaborative approach with the ability to work across multiple technical domains., • Customer-focused mindset with a strong emphasis on service quality and reliability., • Ability to operate both strategically and at a detailed technical level., • Continuous improvement mindset aligned to modern engineering practices. This role is central to delivering Brightsolid’s next-generation cloud platform, focused on open-source technologies, platform sovereignty, and enabling customers to run modern, scalable workloads on a secure and high-performance infrastructure foundation. To apply for this role, please follow our online application process and submit a CV and cover letter. Closing date for applications: 29th July at 12:00noon Benefits

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Description About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The role opportunity: The Senior Project Manager is imperative in leading large complex projects for either our customers or internal stakeholders. This is a busy, fast paced role that you can really make your own with the opportunity to implement real change. We are looking for an individual who enjoys working in a high-paced environment and who is able to deliver to tight timescales through innovative and organised methods. This person would also need to be prepared to conduct monthly client visits across the UK. Key areas of focus: Joining our Programmes & Installations team, you will be responsible for working across multiple projects from beginning to end within the agreed timescale. You will work with various stakeholders across the business to deliver customer driven projects independently or as part of a wider programme to time cost and quality criteria. Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. • Lead the team of Project Managers for a given sector(s); ensuring they are supported to work at their most effective and deliver projects to time, cost and quality, • Responsible for the provision, content and quality of regular programme and project reports within your sector(s); working to ensure they are truthful, current and relevant, • Responsible for the successful delivery of larger projects or multi-site programmes within your sector; occasionally working under the direction of a programme manager for transformational programmes, • Support your team with prioritization of workload, and work yourself in line with company objectives, • Provide feedback, advice, project updates and encouragement to team members, • Manage deadlines and push the team (and yourself) to ensure timeliness, • Working within the senior leadership team, managing different teams to ensure delivery of projects on time to a high standard, • Manage multiple projects and controlling competing demands to ensure expectations are met, • Introduce new procedures to improve our customer experience, • Coordinate different project elements to ensure key milestones are met, • Evaluate project delivery to identify ongoing improvements to ensure a seamless service, • Provide advice on the management of projects, • Organise various people working on a project, • Ensure all project documentation is created and kept up to date, • Make sure that all the aims of the project are met, • Make sure the quality standards are met, • Drive multiple projects simultaneously and meet project goals and objectives by tracking costs, performance, service level agreements (SLAs), and other metrics., • You will lead or partner with the department, executing against the operational plan to ensure outcomes are delivered efficiently and effectively. Customer Driven: • Identify and assess customers’ needs to achieving and exceeding customer satisfaction, • Build sustainable relationships and trust with customers through open and interactive communication, • Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution About you: You will be a passionate and motivated individual with the ability to spin multiple plates (projects) at once! You value an organised approach and are able to take individual tasks upon yourself to complete tasks on time. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • A motivated team player and leader with a true passion for what you do, • Strong analytical and problem-solving skills, • Excellent organisational skills with the ability to deliver in line with strict timescales, • Self motivated and able to seek information and develop knowledge and skill, • Leadership qualities, such as motivation techniques and conflict-management Your experience • Extensive experience in project management within IT, • In depth knowledge and skills of project management, • Experience of working with senior management and external customers, • Knowledge of the telecommunications industry, especially of internet service providers, • Proficient with Microsoft Office applications ( Word, Excel, PowerPoint, Visio). It would be beneficial to have... • Understanding of Data Network Technology – SD-WAN, MPLS, VPN, Internet, Cisco, etc., • Knowledge of managed Network Services, including but not limited to, SD-WAN, MPLS, VPN, security services, LAN/WAN, and cloud is required. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

Description Onera Health is a leader in transforming sleep medicine and remote monitoring. Our breakthrough diagnostic solutions and services are poised to help millions of people struggling with sleep-related ailments, while also impacting other medical fields by monitoring a variety of chronic conditions, ultimately improving the health and quality of life for patients around the world. The company’s innovative solutions provide comprehensive sleep test data to physicians in a variety of clinical and non-clinical environments to optimise patient care and reduce healthcare costs. Onera’s FDA-cleared and CE-marked home polysomnography (hPSG) platform delivers lab-quality diagnostics in the home through a fully integrated “PSG-as-a-Service” model. The UK is a priority market in Onera’s European expansion. In the UK, Onera goes to market through a clinical service provider partner rather than selling direct. The partner brings established NHS relationships and a top-down route into hospitals at executive level; Onera’s Clinical Sales Specialist works alongside them in the field — managing that partnership day to day and building demand from the bottom up at the clinical and departmental level, where sleep diagnostics credibility matters most. This is deliberately not a traditional, quota-closing field sales role. The close is driven through the partner’s executive-level motion. Your job is to create clinical pull — winning the confidence of sleep and respiratory teams, demonstrating the platform, and enabling the partner’s commercial engine — so that demand and adoption build underneath it. Success depends on clinical fluency and partner enablement far more than on personal deal-closing. Key Responsibilities Partner & Channel Management • Manage the relationship with Onera’s UK clinical service provider partner in the field, acting as the day-to-day point of contact and ensuring alignment between the partner’s commercial activity and Onera’s clinical priorities., • Enable and support the partner’s teams — equipping their representatives to position Onera accurately, and complementing their top-down, executive-level route into hospitals with clinical depth from the field., • Coordinate joint account planning with the partner, identifying target hospitals and sleep services and aligning on how each opportunity is progressed. Bottom-Up Clinical Demand Creation • Build demand from the clinical level up — winning the confidence of sleep physicians, respiratory teams, neurophysiology units, and sleep-laboratory staff so that clinical pull supports the partner’s top-down approach., • Engage credibly at peer level with consultants on sleep disorders — obstructive sleep apnoea, central sleep apnoea, narcolepsy, RLS/PLMD, and parasomnias — and on the wider diagnostic pathway (respiratory polygraphy, HSAT, CPAP titration, actigraphy, MSLT/MWT)., • Demonstrate and train clinical staff on the Onera platform unaided, drawing on hands-on familiarity with full diagnostic polysomnography — multi-channel attended studies including EEG, EOG, EMG, ECG, airflow, respiratory effort, SpO₂, and body position — and an understanding of manual sleep staging and event scoring to AASM guidelines, not just auto-scoring., • Build visibility with UK sleep-medicine KOLs and engage with national bodies such as the British Sleep Society and the ARTP. Territory Coverage & Field Execution • Cover the United Kingdom as Onera’s sole field-based representative, prioritising across regions, qualifying hard, and concentrating effort where clinical adoption can build rather than spreading too thin., • Maintain disciplined CRM hygiene and pipeline visibility, self-managing a national field role and giving Onera and the partner a clear, current picture of clinical engagement and opportunity., • Act as the clinical and commercial point of contact in the field, troubleshooting product-related questions and escalating to the appropriate internal stakeholders where needed. Market Intelligence & Collaboration • Track market trends, competitor activity, and customer feedback to inform product positioning and the UK partner strategy., • Collaborate with cross-functional teams across marketing, product, customer success, and clinical to align field activity with the wider commercial plan. Requirements • Clinical sleep background. Formal clinical background in sleep or respiratory diagnostics — e.g. registered sleep/respiratory physiologist, clinical scientist (Healthcare Science), or RPSGT — with the ability to demonstrate and train clinical staff unaided. Strongly preferred; exceptional candidates with deep, hands-on sleep/respiratory diagnostic exposure and genuine peer-level clinical credibility will also be considered., • Clinical credibility in the field. Able to hold peer-level conversations with consultants and clinical teams and to build confidence and adoption at the departmental level., • Commercial or clinical-specialist experience. A track record in a clinical sales specialist, clinical application, or field clinical role in medical devices or diagnostics — or a clinical background combined with clear commercial instinct., • Self-managing field discipline. Comfortable self-managing a national field role with sound CRM and pipeline discipline., • National coverage & travel. Willingness to travel extensively across the UK, with the autonomy to prioritise across regions., • Fluent English and excellent communication and interpersonal skills, with the ability to build trust-based relationships with clinical stakeholders and partner teams. Benefits • Remote / hybrid working model, with the technical equipment to set up your home office, • A competitive compensation package, • An open, collaborative company culture grounded in shared mission and team engagement, • The opportunity to join a scale-up at a defining commercial moment in sleep diagnostics

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Graylog: Empowering Threat Detection, Investigation, & Response Solutions with Cutting-Edge Technology Graylog specialises in delivering top-notch Threat Detection, Investigation, & Response (TDIR) solutions, backed by our latest addition, the Graylog API security platform. As a renowned centralised log management (CLM) and Security Information Event Management (SIEM) provider, we offer unparalleled fast and efficient log analysis capabilities in critical areas such as security, compliance, operations, and DevOps. Our enterprise solution enables organisations globally to capture, store, and analyse terabytes of machine data in near-real time while our open-source product has been deployed in more than 50,000 installations worldwide, empowering individuals and small teams to perform basic log consolidation, analysis, and search functions at no cost. We're a remote-friendly company with locations in Hamburg, Munich, London, Boulder, and headquarters in Houston, TX. If you live near an office and want to be part of said office great. Nearish to an office and want to have the ability to hot desk? No problem, and if you're not near an office and wish to work remotely, all good! Recent achievements for Graylog have been inclusion in the 2021 Deloitte Technology Fast 500™, we took home two of the most prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023, and 2024 saw us take home gold and become the Globee Winner for Security Information & Event Management and the 2024 Globee Winner for Threat Hunting, Detection, Intelligence, and Response. Graylog was named a “Leader” and “Fast Mover” in GigaOM’s 2024 Radar Report for SIEM and 2025 has seen Graylog recognized in BuiltIn’s 2025 Best Places to Work list. Who we’re looking for; The Inside Sales Representative here at Graylog will be a critical member of our team focusing on the bridge between marketing-created leads, as well as actively engaging in outbound prospecting to identify and nurture new business opportunities. As an Inside Sales Representative, your primary responsibilities will be to engage, develop, qualify, and expand our customer base regarding their Centralized Log Management, Security Information and Event Management, or API Security projects to increase sales pipeline. By responding to inbound contact requests with urgency, care, and diligence and conducting targeted, personalised, and relevant outbound prospecting with thoughtful personalized communications will ensure we maintain our strong positive brand image while maximizing sales opportunities. The goal of your work is to build early-stage relationships with software evaluators that ultimately turns into new business. You will be the first point of contact with our customers in the sales process. This position requires the need to be proactive, a desire to learn how to become a great salesperson, excellent written and verbal communication skills, and the ability to get others excited about using our tools to improve their business results. You will learn the ins-and-outs of both enterprise software Marketing and Sales processes, with a chance to grow your career along either line. The Inside Sales Representative will report to our Vice President & Managing Director, EMEA. • Qualify and develop inbound leads that result in pipeline opportunities. (50% conversion rate)., • Build strategic business opportunities through outreach efforts (8-12 per month)., • Immerse yourself within the world of CLM (Centralised log management), SIEM (Security information event management), API Security (Application programming interface), and build your knowledge base to gain credibility and interest when positioning Graylog to our customers., • Build market intelligence and foster client relationships through personalised, timely, and relevant messaging., • Identify projects and strategic initiatives for assigned accounts, why the initiative/ project is a priority now, and share how Graylog can meet the business and technical needs., • Analyse assigned top 10 accounts to identify key contacts & coordinate with Account Executives & Sales Directors to foster a strategic action plan., • Partner with other sales teams, marketing, and enablement to coordinate campaigns and align on new objectives in a timely manner., • Combine and orchestrate data from HubSpot, TechTarget, 6sense, and other related sales enablement technologies to identify priorities and promote effective outreach., • Experience successfully selling ROI-driven, networking/security solutions or Enterprise Software Solutions to C-level decision makers., • Previous experience selling SaaS solutions to commercial customers across the UK & EMEA., • Understanding and appreciation for continuous improvement. You will have a mindset of looking for ways to make things more efficient, look for opportunities to improve, and implementing the changes and measure your results., • Desire to move the needle! You’ll be motivated by exceeding goals and earning commissions, setting stretch targets and delivering exceptional results., • Personal responsibility. You’ll understand the personal impact actions have on pipeline and others. You’ll seek out knowledge and opportunities for learning and improving sales effectiveness., • Ability to communicate the technical and business value of Graylog solutions effectively to all prospective stakeholders., • Excellent written and verbal communication skills, strategic selling skills, and skills in analysing and evaluating territory dynamics to develop and implement a sales plan., • High energy, positive attitude, and willingness to try new approaches., • A desire to be #1 on the team., • Happy, willing, and prepared to work from our EMEA HQ in London (across the road from Liverpool Street Station) at least three times per week., • Willingness to travel 25% or as business needs require., • Opportunity to work with a globally distributed and diverse team., • Grow and develop professionally and personally in a fast-growing environment., • Choice of the latest equipment to help you succeed., • Monthly allowance to support your commute costs and support outfitting your work-from-home environment. Here at Graylog, you'll find a diverse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available. Our values Openness- As a global company, we encourage our people to bring their backgrounds, ideas, and perspectives to our collective work. We lead with integrity and are committed to doing what is best for the Graylog community. Collaboration- Through mutual respect, trust, and candid communication across all teams, we deliver the best ideas and results. Useful Innovation- We take calculated risks to find new ways to innovate. By continuously improving ourselves, processes, and technologies, we deliver the best solution for our customers. Ownership- As owners, we take the initiative to solve internal and external problems while supporting peer success and holding ourselves accountable for delivering the best work. We do this from a place of high trust. Do the Right Thing!- Comfort and safety come from knowing that everyone will do the right thing, even when nobody's looking. For further information please submit an application and a member of the Graylog People Team will be in touch.

About Us At Versa Networks, we're revolutionizing the way businesses connect, secure, and optimize their networks. Our mission is to secure anywhere, anytime access to anything. As a leader in Secure SD-WAN, SSE (Secure Service Edge), SASE (Secure Access Service Edge) and Next-generation Managed Services, we are empowering organizations across the globe to transform their IT infrastructure for the modern cloud era. Our innovative products enable enterprises to deliver a seamless, scalable, and secure digital experience, no matter where their users, devices, or applications are located. Founded by industry veterans and backed by premier venture capital firms, Versa is a market leader driving innovation and growth as it positions itself for a future IPO. We believe in fostering a culture of innovation, collaboration, and customer success. Our team is comprised of passionate, forward-thinking professionals dedicated to driving the future of networking technology. We encourage creativity, offer opportunities for growth, and provide a dynamic environment where our people can thrive and make an impact. At Versa Networks, we don’t just build products – we build relationships, elevate businesses, and shape the digital future. Join us and be part of a fast-paced, cutting-edge company that's making a real difference in how the world connects and communicates. Job Summary We are looking for passionate, entrepreneurial, and tech-savvy Sr. Systems Engineers to help our customers and partners evaluate, adopt and expand the use of our technology. Responsibilities • Provide pre-sales technical support and technical expertise to our customers and partners with objective to achieve sales targets., • Establish trusted advisory role with strategic customers and partners (CIO, CISO)., • Enable and/or update partner network on product evolution., • Perform workshops with prospects or customers on product evaluations and do demonstrations., • Perform hands-on tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and feature., • Respond to RFI’s/RFP’s., • Provide market and product feedback to product management and back-office., • Keep up-to-date on competitive solutions, products, and services., • Author whitepapers, knowledge base articles, and other customer/partner facing content. Qualifications • Experience in planning and designing or operating service provider or large enterprise WAN/LAN networks, • Knowledge on solutions on Cloud security with FWaaS, DLP, CASB, RBI and Malware prevention solutions., • Knowledge on technologies used in the security scene, such as proxies, SSL/TLS, VPN’s, Active Director/SAML/LDAP, threat prevention and mitigation, • Understanding networking and security architectures on the SASE framework., • In depth understanding of TCP/IP protocol stack and operation., • Knowledge on WAN technologies and protocols like MPLS, MPLS based VPNs, BGP, OSPF, QoS, NAT, Multicast., • Knowledge in architecting and/or managing large-scale, high performing and resilient Enterprise networking and security solutions., • Knowledge on Linux administration., • Beneficial Skills:, • Knowledge on best practices architectures for SaaS applications., • Hands-on experience in public and private cloud technologies such as AWS, Azure, Openstack, VMware., • Shell scripting, python scripting knowledge. Location: United Kingdom *Applicants must be authorized to work in the UK Why Versa? At Versa Networks, we believe in taking care of our people – both professionally and personally. We offer a comprehensive benefits package designed to support the well-being, growth, and work-life balance of our employees. When you join our team, you can expect: • Competitive Salary & Incentives: We offer a competitive compensation package with and pre-IPO equity to reward your hard work and dedication., • Health & Wellness: Comprehensive medical, dental, and vision insurance plans to ensure you and your family stay healthy and covered., • Paid Time Off (PTO): Enjoy a generous PTO policy that includes vacation days, sick leave, and paid holidays to recharge and take care of personal matters., • Flexible Work Environment: We understand the importance of work-life balance. Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best for you., • Professional Development: We believe in continuous learning. Access to training, certifications, and educational resources to help you grow in your career and stay ahead of industry trends., • Employee Recognition: We celebrate achievements both big and small, with regular recognition programs and awards that highlight your contributions to our collective success., • Collaborative Culture: Be part of a dynamic, inclusive, and supportive team where innovation and collaboration are at the heart of everything we do., • Parental Leave: Generous parental leave policies to support you during life's important moments. At Versa Networks, our benefits are designed to help you thrive both inside and outside the office. Join us and experience a rewarding, fulfilling career in a supportive environment that values your health, happiness, and success. Versa Networks is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are Future, a global multi-platform media company with big goals and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. Future's Technology department has been instrumental in the company's success over recent years and is vital to Future's continued growth and disruption of the digital publishing industry. As part of the strategy around GoCompare's acquisition by Future, we're putting in a technology roadmap for re-platforming our domain around an API-first, cloud-based serverless architecture to become the leading PCW service. As part of this, we are looking to Re-engineer our Salesforce Marketing Cloud Technical approach to drive optimization and reuse. The Senior Salesforce Marketing Cloud Engineer will play a critical role in developing marketing solutions that enhance our customer interactions and drive business growth. This senior position requires a combination of strategic planning and technical expertise to ensure the effective deployment and optimization of our Salesforce Marketing Cloud environment. Reporting to the Salesforce Automation Manager, you will define the technical specification of new features and services, and ensure that the team maintains and improves the existing codebase. You will ensure changes are scalable, tested, and developed following best practices. Working closely with Engineering, Product and CRM teams you will ensure that all campaigns, channels and products integrate reliably. You will also expect to mentor engineers, junior/graduate engineers & trainee engineers, contributing to their growth and knowledge, and review their code. Your opinion matters within your role - your peers will look to you as a key player within the team. You will be expected to make key decisions that are in line with the technical roadmap & replatform, and be able to explain to other members of the wider team (both technical and non-technical) to support your decisions. • Possess a deep understanding of SFMC's data architecture and contact mappings, • Advanced SQL and Data Modeling: Beyond basic SQL, ability to perform complex queries and create sophisticated data models and audiences ., • 5+ years of hands on experience working in an implementation facing environment delivering enterprise level solutions, • Proficiency in AMPscript and SSJS: Skills in Salesforce Marketing Cloud's scripting languages to customise data handling and user experiences dynamically., • Integration Expertise: Experience with integrating SFMC (Marketing cloud connect) with other Salesforce clouds (like Sales Cloud and Service Cloud) and external systems via API and SFTP protocols., • Experience of HTML/CSS and JavaScript: For creating personalised and responsive email templates and cloud pages., • A solid understanding of customer relationship management (CRM) and web based channels., • Some knowledge of GDPR data governance policies and handling of PII data, • Experience working with data views The expected range for this role is £60,000- £65,000 This is a UK, Remote-based role … Plus more great perks, which include; • Uncapped leave, because we trust you to manage your workload and time, • When we hit our targets, enjoy a share of our profits with a bonus, • Refer a friend and get rewarded when they join Future, • Well-being support with access to our Colleague Assistant Programmes, • Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it! We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience! #LI-Remote #LI-HL1

About Us Role Summary This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services. We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you. Product Feedback & Market Intelligence • Operate as a structured, consistent feedback channel between the field and the Sophos Product team, this is a core accountability of the role, not a secondary activity., • Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives using agreed formats and cadences set by Product leadership., • Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement • Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they need product knowledge, positioning support, or help with a customer situation., • Track partner enablement progress and readiness across your regional MSP portfolio, flagging partners who need additional support and identifying those ready to scale., • Help partners develop structured onboarding and delivery playbooks so they can consistently deploy CISO Advantage across their customer base. End-User Adoption & Training Support • Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve, ensuring customers can navigate and use the platform confidently from day one., • Help channel partners and their customers define what success looks like with CISO Advantage, establishing clear use cases, adoption milestones, and outcome metrics from the outset., • Provide partners with end-user-facing guidance materials, FAQs, and best-practice documentation they can adapt and deliver to their customers., • Act as an escalation resource for partners encountering complex end-user adoption challenges, working collaboratively to resolve issues and improve the customer experience., • Gather and document customer adoption stories, use cases, and outcomes that can be used for MSP enablement, product marketing, and internal reporting. Cross-Function Collaboration • Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities and partner tier., • Collaborate with Product Marketing to validate regional messaging and surface localization requirements, language, regulatory context, or market-specific positioning needs., • Partner with the Product and Customer Success teams to ensure end-user training content remains current and aligned with platform updates and new feature releases., • 5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role., • Experience working with or within an MSP, channel partner, or VAR environment, understanding how managed service businesses operate and how they engage their customers., • Exposure to security programme management, GRC, or vCISO service delivery, either from the customer, MSP, or vendor side., • Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment., • Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners., • Working knowledge of cybersecurity concepts, terminology, and the challenges faced by security teams in mid-market and enterprise organizations., • Ability to translate complex security and platform concepts into clear, accessible guidance for both MSP partners and their end-user customers., • Strong communication and relationship-building skills, with the ability to operate effectively across technical, commercial, and customer-facing contexts., • Comfort working in a structured feedback environment, capturing insights methodically and communicating them clearly to product and leadership teams., • A genuine personal and professional interest in AI, we operate an AI-first strategy and expect this person to be an AI native. You should actively use AI tools in your day-to-day work, stay current with developments in the space, and bring both curiosity and practical knowledge of how AI can be applied to security, enablement, and customer success. Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description Azure Cloud Engineer (Terraform & DevOps) Remote, UK £65,000 (Internal Job Level Reference Specialist/Team Leader) About Focus Group Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio and scale our operations, we're committed to setting new industry standards in managed service excellence. Our growth trajectory and strategic acquisitions position us as an organization ready to redefine what world-class technical support means in today's rapidly evolving technology landscape. The role We're looking for an experienced Azure Cloud Engineer with deep Terraform and DevOps expertise to join our growing Cloud Operations team at a Specialist level. You'll take hands-on ownership of infrastructure engineering - designing, automating and maintaining Azure infrastructure at scale - while acting as a senior technical point of contact for the wider service team. This role suits someone who lives and breathes infrastructure-as-code, treats automation as the default way of working, and wants to deliver resilient, secure and cost-efficient cloud platforms for our customers. What you'll be doing You'll design, build and maintain Azure infrastructure using Terraform as the primary IaC (infrastructure-as-code) tool, working to modular, reusable and version-controlled patterns. You'll develop and own CI/CD pipelines across Azure DevOps and GitHub Actions for both infrastructure and application deployments, and automate provisioning, configuration and lifecycle management across multiple client environments and subscriptions. You'll implement and enforce security, governance and compliance baselines, covering Azure Policy, RBAC (role-based access control), Key Vault, networking and landing zones, and you'll monitor, troubleshoot and optimise the performance, reliability and cost of Azure workloads. As the senior technical escalation point for Azure, Terraform and DevOps practices, you'll coordinate workload and prioritisation across the team, conduct code and architecture reviews, and help uphold engineering excellence across the team's output. You'll work closely with Solution Architects and the Head of Cloud Operations on solution design, migrations and customer onboarding, and you'll take part in an on-call / out-of-hours rota. What you'll bring You'll have proven, in-depth experience engineering and operating Microsoft Azure environments in production, along with extensive Terraform experience - writing, structuring and maintaining modules, state management, workspaces and remote backends. You'll bring a strong DevOps background, including CI/CD pipeline design, Git-based workflows and release automation. You'll have demonstrable experience leading or mentoring engineers, setting technical direction and coordinating team delivery, plus solid scripting ability in PowerShell, Bash or Python. A sound understanding of Azure networking, identity (Entra ID), security and governance is essential, alongside experience with monitoring and observability tooling such as Azure Monitor and Log Analytics. You'll bring excellent troubleshooting skills and a methodical, root-cause approach to problems. It would also be great if you had Azure certifications (such as AZ-104, AZ-305 or AZ-400) or a HashiCorp Terraform Associate qualification, experience with containers and orchestration (AKS, Docker, Kubernetes), exposure to multi-tenant or MSP environments and client-facing delivery, and familiarity with configuration management and policy-as-code tooling. What we offer You'll join a skilled, collaborative Cloud Operations team working on varied, high-impact projects, with genuine investment in your growth through funded certifications and training. We offer flexible, fully remote working from anywhere in the UK, and a culture that values automation, engineering excellence and continuous improvement. Let's connect. Let's grow.