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  • Host / Hostess
    Host / Hostess
    6 days ago
    £17 hourly
    Full-time
    London

    Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Multi Drop Driver
    Multi Drop Driver
    13 days ago
    £31590 yearly
    Full-time
    London

    Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. Job Overview We are seeking a reliable and customer-focused delivery driver to transport our meat orders to our valuable customers in and around Central London. The ideal candidate will have a strong work ethic, excellent driving skills, and a commitment to ensuring timely deliveries. Duties • Safely operate company van, adhering to all traffic laws and safety regulations, • Load and unload goods, often requiring heavy lifting and manual handling, • Deliver orders to customers at designated locations within specified time frames, • Maintain accurate delivery documentation and obtain signatures upon receipt, • Communicate effectively with dispatch and customers to coordinate delivery schedules, • Conduct routine vehicle inspections and report any maintenance issues promptly, • Ensure the security of goods during transit and handle any delivery-related concerns professionally Qualifications • Proven experience as a delivery driver or in a similar role, preferably with commercial driving experience, • Valid driver’s licence, with a clean driving record, • Experience working in warehouse environments or handling heavy loads is advantageous, • Strong communication skills to interact courteously with customers and team members, • Ability to perform heavy lifting when required and work efficiently under pressure, • Knowledge of local routes and navigation skills to optimise delivery times, • Reliable, punctual, organised, and able to work independently without supervision Working Hours This is a full time, permanent role. Whilst you may need to be flexible with your hours at busier times throughout the year, the general expectation is a minimum of 45 hours per week, as follows: Monday - Friday: 4am - 12pm Every Saturday: 4am - 9am What We Offer • Annual 4 weeks' holiday, • Discretionary annual bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment

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  • PROPERTY PORTFOLIO ASSISTANT
    PROPERTY PORTFOLIO ASSISTANT
    17 days ago
    £20000–£24000 yearly
    Full-time
    London

    Location: Canary Wharf, London E14 Job Type: Full-time | Office-based with flexible remote working Start Date: Immediate preferred About Us The London Tenant is an established property management company with over 13 years of experience managing more than 100 properties across London. We pride ourselves on providing exceptional service to both landlords and tenants through a proactive, professional, and customer-focused approach. We are a small, friendly team looking for a reliable and organised Portfolio Assistant to support the day-to-day management of our growing portfolio. This is a varied role with genuine responsibility from day one, offering an excellent opportunity to develop a career within the property industry. The Role As a Portfolio Assistant, you will play a key role in ensuring our properties are well managed and our tenants receive an excellent service. The position is primarily focused on coordination, communication, and problem-solving, working closely with tenants, contractors, and the wider management team. The role is predominantly office-based (4–5 days per week), with the flexibility to work remotely where business needs allow. Key Responsibilities • Manage all maintenance requests through Fixflo, ensuring repairs are logged, monitored, and completed efficiently., • Liaise with contractors, tenants, and landlords to coordinate maintenance works and provide regular updates., • Manage property keys using KeyNest, maintaining accurate records and arranging replacement keys where required., • Assist with rent arrears by following up outstanding payments and supporting the collections process., • Carry out occasional property inspections, contractor meetings, and tenant visits., • Support the day-to-day management of our Airbnb portfolio, including bookings and guest coordination., • Provide general administrative support to the property management team., • Ensure accurate records are maintained across our property management systems. About You We're looking for someone who is proactive, organised, and enjoys working in a fast-paced environment. Ideally, you'll have: • Previous experience within property management, lettings, facilities management, or a similar customer-focused role (preferred but not essential)., • Excellent communication skills, both over the phone and via email or WhatsApp., • Driving License Preferable, • Strong organisational skills with the ability to manage multiple tasks simultaneously., • A proactive attitude with excellent attention to detail., • Confidence using property management software such as Fixflo, Arthur, KeyNest, or similar systems (training will be provided)., • Experience with Airbnb or short-term rental management would be advantageous., • The right to work in the UK., • A good standard of written and spoken English., • Availability to start as soon as possible. What We Offer • Accommodation provided in Canary Wharf (E14) plus a competitive base salary., • Total remuneration package worth over £24,000 per year., • Salary review following a successful 3-month probation, with opportunities for pay progression based on performance., • Flexible working arrangements combining office and remote working where appropriate., • A supportive, close-knit team with direct access to senior management., • A varied role with genuine responsibility, career development opportunities, and room to grow within an expanding business.

    Immediate start!
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  • Sales Account Manager
    Sales Account Manager
    18 days ago
    £55200–£56000 yearly
    Full-time
    London

    To drive sales growth, develop commercial relationships, increase customer engagement, identify new business opportunities, and support the commercial growth of The Star of the East. Develop and implement sales strategies to increase revenue and improve customer retention. Develop relationships with local businesses, hotels, corporate organisations, event planners and community groups to generate new business opportunities. Promote hospitality services, including private dining, functions, corporate events and seasonal promotions. Build and maintain long-term relationships with existing customers and commercial clients. Conduct market research and competitor analysis to identify new sales opportunities.6. Prepare quotations, negotiate commercial agreements and manage enquiries relating to private functions and corporate bookings. Monitor sales performance and prepare management reports with recommendations to improve profitability. Work collaboratively with the Marketing Manager and operational management team to coordinate promotional campaigns and business development initiatives. Represent The Star of the East at networking events, business meetings and community engagement activities to strengthen commercial partnerships.10. Ensure all sales activities are conducted in accordance with Company policies, contractual obligations and relevant UK legislation whilst contributing to the Company's long term commercial growth.

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  • Project Executive
    Project Executive
    26 days ago
    Full-time
    Pinner

    About the Company: PromoVeritas are the independent promotional verification specialists - we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone. Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued expansion we are seeking to fill an important role in our Project Team. Key Responsibilities: • Provide administrative and project support to the wider Project Management team, assisting on larger campaigns and ensuring smooth day-to-day delivery, • Manage incoming communications from winners (phone and email), ensuring timely, professional responses in line with agreed processes, • Draft and manage winner communications (emails and call scripts), tailoring templates as required for approval, • Coordinate prize fulfilment, including packing and dispatch, and maintain accurate tracking and reporting of all winner activity, • Support research and logistics tasks such as sourcing prizes, booking travel and accommodation, and gathering supplier information, • Maintain accurate records, reporting and trackers to support project delivery and internal visibility, • Undertake small, low-risk campaigns independently, building experience and confidence, • Provide general administrative support to assist the team in the delivery of projects, • Support supplier sourcing by researching options, identifying best value, and assisting with cost negotiations where appropriate, • Support client management through day-to-day communications, responding to queries and maintaining a high standard of service, • Support the day-to-day running of the office through general administrative tasks (approx. 25% of the role), including stationery ordering, office upkeep and organisation Role Requirements: · Clear, understandable speaking voice. Native English standard language. · Accurate spelling and grammar. Clear understandable written communication skills. · Can use MS Word, Excel and Outlook with good keyboard skills · Good organisation and time management skills · Able to remain focused on completing responsibilities despite distractions, pressures or changes · A general can-do attitude, keen to make a difference to the Company · Customer / client focused · Good attention to detail - provides and accurate and consistent information · Commercial – awareness of costs and good negotiation skills Employee Benefits: · 23 days a year plus Bank holidays (increasing to 27 days with length of service) · Bonus day off for your birthday (after completion of probationary service) · Generous quarterly Bonus scheme- typical payouts of 10% of salary · Annual training grant · Private Health Scheme (contributory) · Regular company social events e.g. Crystal Maze experience and Henley Regatta If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now!

    Immediate start!
    No experience
    Easy apply
  • Head Barista / Supervisor
    Head Barista / Supervisor
    27 days ago
    £13.85–£15 hourly
    Full-time
    London

    We're looking for an experienced Head Barista/Supervisor to lead the floor at our Redchurch Street site - a specialty coffee and matcha destination built around craft, quality, and a fast-paced grab-and-go energy. This is a hands-on role for someone who knows their way around a portafilter and a matcha whisk equally well, and who can run a shift with confidence when the owner isn't on site. What you'll do • Lead daily floor operations - opening/closing, shift coordination, and maintaining our quality and service standards, • Train and support the wider team on coffee and matcha preparation, ensuring consistency across every drink, • Own day-to-day food safety and hygiene standards in line with our FSMS, • Step in for stock checks and basic ordering support alongside our supervisor team, • Be the senior presence on shift - handling customer issues, team questions, and day-to-day problem solving, • Help maintain the energy and standards that make Shoreditch our flagship site What we're looking for • Solid barista experience, ideally with specialty coffee background, • Matcha knowledge a strong plus (training provided if not), • Previous supervisory or shift-lead experience, • Comfortable running a site independently - calm under pressure, decisive, hands-on, • Genuine interest in coffee/matcha craft, not just service, • Reliable, takes ownership, communicates clearly with the team and owners What you'll get • Competitive pay, • A genuinely craft-led environment - we care about quality, not just throughput, • Room to bring your own ideas to the menu and service, • Growth opportunities Based in Shoreditch (E2 7DJ). Full-time.

    Immediate start!
    Easy apply
  • Tandoori Chef
    Tandoori Chef
    1 month ago
    £10–£15 hourly
    Full-time
    Uxbridge

    Overview We are seeking an experienced and passionate Tandoor Chef to join our team. The ideal candidate will possess a strong background in food preparation, cooking, and kitchen management, with a particular focus on tandoor cuisine. This role offers an exciting opportunity to showcase traditional Indian cooking techniques while leading a team in a dynamic hospitality environment. The successful applicant will be responsible for preparing authentic tandoori dishes, supervising kitchen operations, and ensuring the highest standards of food safety and quality are maintained at all times. Responsibilities • Prepare and cook a variety of tandoori dishes with authentic flavours and presentation standards., • Oversee daily kitchen operations, ensuring smooth workflow and adherence to health and safety regulations., • Supervise junior kitchen staff, providing guidance, training, and support to maintain high standards of food production., • Manage food inventory, organise supplies, and ensure proper storage practices are followed., • Maintain cleanliness and organisation of the kitchen area in compliance with hygiene standards., • Collaborate with front-of-house staff to ensure timely service and customer satisfaction., • Monitor food quality during preparation and presentation, making adjustments as necessary to meet quality benchmarks., • Implement food safety procedures and ensure compliance with all relevant regulations. Skills • Proven experience in food production, particularly in Indian or Asian cuisine involving tandoor cooking methods., • Supervising experience within a busy kitchen environment, demonstrating leadership capabilities., • Strong knowledge of food safety standards and best practices in hospitality settings., • Excellent culinary skills with a focus on authentic tandoori dishes and traditional cooking techniques., • Ability to manage a team effectively while maintaining a positive working environment., • Good organisational skills for inventory management and kitchen operations planning., • Previous restaurant or hospitality experience is highly desirable., • Effective communication skills to coordinate with team members and front-of-house staff., • Passion for culinary excellence and delivering exceptional guest experiences.

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  • online order despatch
    online order despatch
    1 month ago
    £18–£25 hourly
    Part-time
    London

    Job Title: Order Fulfilment manager About the Role As Order Fulfilment Coordinator at Stanley Ley and Harris & Zei, you will be responsible for ensuring all customer orders — across retail shops, e-commerce, and bespoke services — are processed efficiently, accurately, and on time. You will play a key role in maintaining our reputation for precision and exceptional service. Key Responsibilities Process all incoming orders from online, retail, and wholesale channels.Accurately input order details into the system (Shopify POS, Sellerdeck, Zoho CRM/Inventory).Coordinate with the stockroom and tailoring/production teams to ensure availability.Prepare and organise packing, shipping labels, and courier bookings (e.g., DHL).Track and update order status, ensuring timely dispatch and customer notifications.Liaise with customers regarding order queries, special requests, or delays.Maintain accurate records of orders, returns, and exchanges.Support stock counts and inventory updates when required.Report order trends, issues, or fulfilment challenges to management. Key Skills & Attributes Strong attention to detail and accuracy under pressure.Excellent organisational and time management skills.Confident using digital systems (Shopify POS, Zoho CRM/Inventory, Excel).Clear communicator, both with colleagues and customers.Problem-solver with a proactive attitude.Interest in menswear, tailoring, or fashion (preferred). Working Hours & Location Based primarily at our [Fleet Street / Middlesex Street / Limehouse] locations.Full-time.

    No experience
    Easy apply
  • Administrator
    Administrator
    1 month ago
    £12.71–£15 hourly
    Full-time
    Enfield

    We are seeking a highly organised and proactive Office Administrator to join our team. The successful candidate will play a key role in supporting day-to-day operations within a busy window manufacturing and installation business. Previous experience within a window, glazing, or manufacturing environment is highly desirable. Key Responsibilities • Manage general office administration and ensure smooth day-to-day operations, • Handle incoming calls, emails, and customer enquiries in a professional manner, • Coordinate job bookings, installations, and service appointments, • Liaise with suppliers, contractors, and internal teams (factory, installers, and management), • Prepare and process quotations, invoices, and purchase orders, • Maintain accurate records, job files, and documentation, • Support project coordination and track progress of ongoing works, • Assist with scheduling engineers and installation teams, • Ensure compliance with company procedures and industry standards Requirements • Previous experience in an administrative role (essential), • Experience within a window manufacturing, glazing, or construction-related company (preferred), • Strong organisational and time management skills, • Excellent communication skills, both written and verbal, • Proficient in Microsoft Office (Word, Excel, Outlook), • Ability to work in a fast-paced environment and manage multiple tasks, • High attention to detail and accuracy, • Professional and dependable approach

    Immediate start!
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  • Sales Administrator
    Sales Administrator
    2 months ago
    £31000–£35000 yearly
    Full-time
    London

    We are currently seeking an enthusiastic, passionate and experienced Sales Administrator to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled Sales Administrator to match the expansion of our business and to meet the enhanced customers’ demand. KEY DUTIES AND RESPONSIBILITIES: · Process client service requests and orders received via in-store, telephone, and online channels accurately and efficiently · Prepare and issue quotations, invoices, service agreements, and related business documentation for IT and consultancy services · Maintain and update client records, project files, and sales/service data using internal systems and databases · Coordinate with technical teams and consultants to confirm service requirements, availability, timelines, and delivery schedules · Liaise with internal departments and external partners to ensure timely delivery of IT and business support services · Support management with reports, service summaries, client updates, and general administrative and operational tasks In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Sales Administrator looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Working Hour: 37.5 Hours per week

    Immediate start!
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  • Administrative & Compliance Coordinator
    Administrative & Compliance Coordinator
    2 months ago
    £13–£15 hourly
    Full-time
    London

    We are a seeking a dedicated, organised, and professional Administrative & Compliance Coordinator to join our team. Key Responsibilities * Managing daily administrative and clerical duties * Maintaining and updating Microsoft Excel and Google Sheets * Handling company email correspondence through Microsoft Outlook * Managing council tax administration and related correspondence * Assisting with insurance documentation, renewals, and claims * Maintaining compliance records and ensuring documentation is up to date * Processing and recording customer orders accurately * Data entry and record management * Organising digital and physical filing systems * Supporting management with day-to-day administrative tasks * Liaising with suppliers, customers, and service providers * Assisting with operational and compliance-related duties within the business Requirements * Professional, and respectful manner * Excellent spoken and written English * Strong administrative and organisational skills * Highly IT literate * Confident using: * Microsoft Outlook * Microsoft Excel * Google Sheets * Microsoft Office applications * Able to multitask and work efficiently under pressure * Fast learner and able to follow instructions accurately * Strong attention to detail * Excellent communication and telephone skills * Reliable, trustworthy, and proactive * Able to work independently and as part of a team Personal Qualities * Positive attitude and willingness to learn * Strong work ethic * Quick-thinking and solution-oriented * Professional appearance and conduct * Comfortable working in a female-led environment * Able to manage multiple responsibilities throughout the day Salary: Negotiable based on experience and suitability. To apply, please send your CV along with a short introduction about yourself and your relevant administrative experience.

    Immediate start!
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