JOB TODAY logo

Corporate social responsibility jobs in United Kingdom

  • Events & Reservations Executive
    Events & Reservations Executive
    2 days ago
    £24000–£29000 yearly
    Full-time
    London

    Pay: £24,000.00 - £29,000.00 per year Job description: Location: London | Head Office | Central Reservations Salary: TBC Job Type: Full-time ⸻ About Caffe Concerto Caffe Concerto is one of London’s leading premium restaurant and cafe brands, renowned for elegant dining, luxury patisserie, afternoon tea and exceptional hospitality. With multiple iconic locations across London and an expanding international presence, we are committed to creating memorable experiences for every guest, whether they are joining us for breakfast, dinner, celebrations or private events. We are looking for a passionate and customer-focused Events & Reservations Executive to join our Central Reservations team and help deliver outstanding service from the very first enquiry through to the successful delivery of each booking. ⸻ About the Role As an Events & Reservations Executive, you will be the first point of contact for guests looking to dine, celebrate or host an event at Caffè Concerto. You will manage restaurant reservations, respond to event enquiries and assist guests in selecting the most suitable venue and experience for their needs. Working closely with the Events & Reservations Manager, you will ensure that every enquiry is handled professionally, efficiently and with genuine hospitality. Your ability to build relationships, understand our venues and confidently recommend the right options will play an important role in increasing bookings and delivering an exceptional customer experience. This is far more than a reservations role. Every enquiry represents an opportunity to create a memorable experience while contributing to the continued growth of the business. ⸻ Key Responsibilities You will manage reservations and event enquiries received via telephone, email, website, social media, WhatsApp and third-party booking platforms, ensuring every enquiry is answered promptly, accurately and professionally. You will assist guests with bookings for restaurant reservations, afternoon tea, celebrations, private dining, corporate functions, birthdays and group dining experiences, providing tailored recommendations based on their requirements and the facilities available across our venues. You will prepare quotations, confirm bookings, process deposits where required and ensure all reservation details, dietary requirements, guest preferences and special requests are accurately recorded within the reservation system. Working closely with restaurant management teams, you will communicate all event details clearly, ensuring each venue has the necessary information to deliver a seamless guest experience. You will actively promote and upsell Caffè Concerto’s experiences and services, including celebration cakes, flowers, afternoon tea packages, drinks packages, exclusive dining experiences and seasonal promotions, always seeking opportunities to enhance the guest’s booking. You will follow up on outstanding enquiries, maintain regular communication with prospective clients and work proactively to convert enquiries into confirmed reservations and events. Where appropriate, you will support the Events & Reservations Manager by welcoming prospective clients and assisting with venue show-rounds, helping guests explore our restaurants and identify the most suitable location for their event or celebration. You will maintain accurate records across all reservation systems, ensuring guest profiles, payments, notes and event details remain up to date while adhering to company procedures. As part of the Central Reservations team, you will work collaboratively with the Marketing, Operations and Restaurant teams to ensure promotions, campaigns and special events are communicated accurately to guests and successfully delivered across all venues. ⸻ What We’re Looking For We’re looking for someone who enjoys working with people and takes pride in delivering outstanding customer service. You will be an excellent communicator with strong organisational skills and the ability to manage multiple enquiries while maintaining a calm and professional approach. Previous experience within hospitality, reservations, guest relations, events or customer service is preferred. Experience using reservation systems such as SevenRooms, OpenTable, TheFork, DesignMyNight or similar platforms would be advantageous, although full training will be provided for the right candidate. You should be confident using Microsoft Office and comfortable learning new systems, with excellent written and spoken English and a genuine passion for hospitality. ⸻ The Ideal Candidate We’re looking for someone who is warm, professional and naturally enjoys creating great experiences for guests. You are organised, proactive and detail-oriented, with the confidence to build relationships and the commercial awareness to recognise opportunities to convert enquiries into bookings. You understand that every interaction reflects the Caffè Concerto brand and that exceptional service begins long before a guest arrives at one of our restaurants. ⸻ Why Join Caffè Concerto? Joining Caffè Concerto means becoming part of one of London’s most recognised hospitality brands, where every day brings new opportunities to create memorable experiences for our guests. You will work alongside a passionate team in a fast-paced and supportive environment, with opportunities to develop your career within reservations, events, hospitality sales and commercial operations while contributing to the continued growth of a premium restaurant group. Work Location: In person

    Immediate start!
    Easy apply
  • Freelance Delivery Driver (w/ own vehicle) for Artisan Bakery
    Freelance Delivery Driver (w/ own vehicle) for Artisan Bakery
    18 days ago
    £20–£30 hourly
    Part-time
    Hampstead Garden Suburb, Barnet

    Location: Highgate (N6) to WaterlooPay: £60–£90 per day (depending on experience and vehicle) Nal’s Bakery is looking for a reliable driver to assist on market trading days.Initially, the role will involve transporting freshly baked goods between our North London kitchen and Lower Marsh Market, with opportunities to take on additional responsibilities as the business grows. Responsibilities • Collect baked goods from Highgate (N6)., • Safely transport stock to Lower Marsh Market, Waterloo., • Help unload cakes on arrival., • Return later in the afternoon to collect any remaining stock., • Help unload stock back at our kitchen. Requirements • Full UK driving licence., • Own reliable vehicle., • Punctual and dependable., • Careful when transporting fragile baked goods., • Friendly and professional. Future Opportunities As Nal’s Bakery continues to grow, there may be opportunities to progress into a Market Sales Assistant role, assisting with market trading, customer service and event work. Working PatternTypically: • Morning collection: around 7:30am–8:30am, • Afternoon collection: around 3:00pm–4:00pm Regular weekday work with the potential for additional event days throughout the year. Why Join Nal’s Bakery? At Nal’s Bakery, you’re not just joining a job you’re joining a growing independent business where your contribution genuinely matters. As one of our first team members, you’ll have the opportunity to grow alongside the business and help shape its future. Employee Benefits 🍰 Free Cake Every Week Enjoy complimentary baked treats every week as part of the team.🎂 40% Staff Discount Receive 40% off: • Celebration Cakes, • Market purchases, • Selected Nal’s Bakery products 📅 Flexible Working Where possible, shifts can be arranged around your availability and other commitments. 📈Career Progression As Nal’s Bakery grows, opportunities will become available to progress into supervisory and management positions. Our long-term goal is to develop departments within the business, and we aim to promote from within whenever possible. 🎉 Team Days & Social Events Join us for team meals, celebrations and fun days out throughout the year. 🏆 Performance Bonuses Performance-based bonus opportunities will be available as the business continues to grow. Full details will be provided during employment. 🎓 Training & Development Receive training in: • Customer service, • Market trading, • Food hygiene, • Merchandising, • Cash and card handling, • Bakery operations, • Working at corporate events ☕ Complimentary Refreshments During Shifts Tea, coffee, water and soft drinks are provided while you’re working. 👕 Uniform Provided Branded Nal’s Bakery clothing and aprons will be provided where required. 🎁 Staff Referral Bonus Recommend someone who joins the team and successfully completes their probation, and you’ll receive a referral bonus. 🍪 Try New Products First Be among the first to sample new products before they launch to customers. 🎖️ Recognition & Rewards We believe in recognising hard work. Team members who go above and beyond may receive rewards, gifts or additional incentives throughout the year. 🎂 Birthday Perk After completing your probationary period, you’ll receive your birthday off (or an alternative day if your birthday falls on a non-working day), subject to business needs. 💼 References & Career Support We’re happy to provide references and support your professional development for team members who demonstrate commitment and reliability. 🌱 Help Build Something Special This is a chance to join Nal’s Bakery at an exciting stage of growth. Your ideas, feedback and commitment will help shape the future of the business, and you’ll have the opportunity to grow with us as we expand into new markets, events and corporate catering.

    Easy apply
  • Public Relations Officer
    Public Relations Officer
    18 days ago
    £39000–£45000 yearly
    Full-time
    London

    About Us Natural Ways Body Balance Limited is a premier wellness and spa centre located in the heart of London. Established in 2012, we specialise in traditional Chinese massage, Thai massage, sports massage, deep tissue massage and holistic wellness therapies. We serve a diverse client base, with a significant proportion of our customers coming from the local Asian community, and are committed to delivering exceptional customer service and promoting wellbeing through professional therapeutic treatments. Due to the continued growth of our business and the expansion of our customer base, we are seeking an experienced Public Relations Officer to strengthen our brand presence, develop community relationships and support the company's ongoing marketing and customer engagement activities. Key Responsibilities Develop and implement public relations strategies to enhance the company's reputation and promote its wellness and holistic therapy services. Build and maintain professional relationships with local community organisations, hotels, gyms, corporate clients, universities and other business partners to increase brand awareness and generate referral opportunities. Prepare and distribute press releases, promotional materials, newsletters and other public communications in both English and Mandarin Chinese. Manage and maintain the company's public image across Google Business Profile, Xiaohongshu (RED), WeChat and other communication platforms by responding to customer enquiries, reviews and feedback in a professional and timely manner. Organise and coordinate community outreach activities, wellness events, promotional campaigns and networking events to strengthen the company's profile within the local community. Represent the company at wellness exhibitions, community events and business networking activities to develop commercial relationships and promote the company's services. Liaise with media contacts, commercial partners and online platforms to support promotional activities and maintain positive external relationships. Monitor public feedback, customer reviews and market trends, providing recommendations to management to enhance the company's reputation and customer experience. Maintain accurate records of public relations activities, community engagement initiatives, partnership development and promotional campaigns. Ensure all external communications comply with UK advertising standards, data protection legislation and company policies. Essential Requirements · Bachelor's degree or equivalent qualification. · Previous experience in public relations, communications, marketing or customer engagement. · Excellent written and spoken English and Mandarin Chinese. · Strong interpersonal and organisational skills. · Experience in managing social media and online customer engagement. · Ability to build relationships with community organisations and commercial partners. We welcome talented and enthusiastic individuals to join our team.

    No experience
    Easy apply