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Come and Join Our National Contact Centre as a Lead Generation Agent! \n Love chatting to people and helping customers make their homes even better? If you're a confident communicator who enjoys a lively, target-driven environment, this could be the perfect next step for you. \n We're looking for friendly, motivated Outbound Call Centre Agents to join our brilliant National Contact Centre Team. This is a ... \n \n ZIPC1_UKTJ

Lead Generation Specialist \n We are seeking a confident and customer-focused communicator to join our National Contact Centre. This is an excellent opportunity for someone who enjoys engaging with customers, working in a target-driven environment and contributing to the growth of a successful business. \n As a Lead Generation Specialist, you will be part of our National Contact Centre Team, working in a ... \n \n ZIPC1_UKTJ

Customer Service Representative \n Red Recruitment is recruiting a Customer Service Representative for our client based in Norwich who specialise in 24/7 Care solutions on a temporary basis. \n This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers. You will be speaking with customers, collecting payments, and setting up direct debits. \n Benefits and Package for Customer Service Representative: \n Salary: £12.81 per hour.Hours: 37.5 Hours Per Week - Shift pattern Monday - Sunday Between 7am - 8pmContract: TemporaryLocation: Norwich - Hybrid \n\n • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more\n, • 24/7 employee assistance programme with an easily accessible app!\n, • Family and Friends discounts on our services & products\n, • Pension Scheme, up to 3% Company matched\n, • Free on-site parking\n\n \n Key Responsibilities of Customer Service Representative: \n\n • Handle inbound and outbound customer enquiries across telephone, email, and digital channels in a professional and timely manner.\n, • Provide accurate information, guidance, and support to customers, resolving issues at first contact where possible.\n, • Record and update customer details and case notes accurately within the contact centre systems.\n, • Escalate complex issues to senior colleagues or specialist teams in line with procedures.\n, • Adhere to all company policies, regulatory requirements, and service standards.\n, • Meet individual and team performance targets including response times, quality measures, and customer satisfaction scores.\n, • Manage sensitive or challenging conversations with discretion and professionalism, ensuring vulnerable customers are supported appropriately.\n, • Contribute to continuous service improvement by identifying recurring issues and suggesting solutions.\n, • Participate in regular training and coaching sessions to maintain product knowledge, compliance awareness, and service skills.\n\n \n Key Skills and Experience of Customer Service Representative: \n\n • Experience in customer objection handling and complaints\n, • Excellent internal and external emotional intelligence and relationship management skills\n, • Proficient in computer software and technology platforms, especially CRM and Microsoft Office\n, • Highly organised and accurate\n, • Excellent listening skills\n, • Outstanding communicator\n, • Present information clearly, concisely, accurately and in ways which promote understanding\n, • Self-driven and able to raise standards of quality and productivity when required\n, • Exposure to cash collection a significant bonus\n, • NVQ level 2/3 in Customer Service / Business Administration - desirable\n\n If you have the relevant skills and experience as a Customer Service Representative and are interested in the position, please apply now! \n Red Recruitment (Business)

Commercial Property Solicitor (1-4 PQE) \n Legal 500 Firm | Norwich City Centre | Clear Progression \n There are law firms that talk about quality and then there are firms that quietly build it, year after year. \n This established and expanding Legal 500-listed law firm has deep roots in Norwich and a reputation for delivering high-quality commercial property work to a loyal and growing client base. As part of its continued growth strategy, the firm is now seeking a Commercial Property Solicitor (1-4 years PQE) to help shape the next chapter of its commercial property offering. \n The Opportunity \n You'll join a well-resourced, partner-led team where your voice is heard, and your development is taken seriously. From the outset, you will manage your own commercial property caseload, working closely with supportive and experienced Partners who are genuinely invested in mentoring and progression. \n The firm's commercial property work is broad and engaging, offering exposure to high-quality transactions while allowing you the autonomy to run matters independently. At the same time, collaboration is central to the culture this is a team that works together, shares knowledge, and celebrates success. \n What You'll Be Doing \n\n • Handling a varied caseload of commercial property transactions\n, • Working both independently and as part of a supportive team\n, • Receiving direct Partner supervision and mentoring\n, • Playing an active role in marketing and business development, helping to grow your profile and the firm's presence in the market\n, • Building long-term client relationships based on trust and quality service\n\n What Makes This Firm Different? \n This is not a volume-driven environment. Quality, relationships, and long-term thinking come first. The firm offers: \n\n • A friendly, collegiate working culture\n, • A competitive salary and benefits package\n, • Genuine career progression opportunities as the department continues to grow Stability, reputation, and ambition in equal measure\n\n About You \n\n • A Commercial Property Solicitor with at least 1-year PQE (up to 4 PQE)\n, • Comfortable managing your own caseload\n, • Keen to develop technically while growing your professional profile\n, • Commercially aware, personable, and motivated to progress within a respected firm\n\n Why Apply? \n If you're looking for a role where you can develop, be trusted, and see a clear future, this is an opportunity to join a firm that offers more than just a job it offers a career. Apply now by submitting your CV or contact me for a confidential discussion. \n #INDMALN

Job overview \n Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! \n We are looking for Call Handlers to work 12 hour shifts flexibly from Monday to Sunday. This will be a mixture of day and night shifts 7am-7pm and 7pm-7am. This role is initially on a temporary basis with a view to go permanent after about 6 months. They will accept full and part time applications, but you be free to cover any of the suggested shifts. \n Training will take place from Monday to Friday, 8am to 4pm and within this time you must have no annual leave in the first 4 weeks of training. \n \n Initial Pay Rates (uplift from week 13) \n\n • £12.71 days\n, • £17.16 Nights and Saturdays\n, • £21.48 Sundays and Bank Holidays\n\n\n, • Saturdays (midnight to midnight) and Weekdays after 8 pm and before 6 am: Time plus 35%\n, • Sundays and Public Holidays (midnight to midnight): Time plus 69% \n\n \n Our emergency call handlers are committed, enthusiastic individuals who care about people. They must have the ability to listen and respond, processing information quickly and accurately into the Computer Aided Dispatch system. Customer service skills are important and the ability to remain calm and supportive as some callers will be experiencing significant distress and trauma, including the loss of a loved one. Being able to remain focused on giving the right advice and support despite experiencing the emotions of others is a real skill and strong calm communication is required. \n All of the instructions and advice you will be giving to callers/patients is managed through a triage tool, it is intuitive and will present to you at the right time. \n No clinical experience is required, and although some call-centre experience would be an advantage, it is not essential. \n \n Main duties of the job \n Answer 999 calls that come into the Emergency Operating Centre in a timely manner. Utilise the clinical triage software system you will have been trained in to deliver a category of response to our callers. Please note, there may be a change to this software, in the future and if so, full training will be provided. You are required to be polite, courteous and respectful at all times when talking to patients, callers and your peers, in line with the Trusts values and behaviours. Working for our organisation \n Our Call Centre teams are a dedicated and resilient group, as the first point of contact with patients in their time of need. \n Person specification \n Qualifications \n Essential criteria \n\n • 4 GCSEs at grade C or above (or an equivalent qualification) including English or equivalent suitable Call Centre experience.\n\n Skills & Knowledge \n Essential criteria \n\n • Effective verbal and written communication skills\n, • Work on own initiative\n, • Prioritise and undertake numerous tasks simultaneously\n, • Remain calm under pressure\n, • Work as part of a high performance team\n\n Personal Attributes \n Essential criteria \n\n • High standards of personal professionalism\n, • Determination to meet targets\n, • Ability to judge priorities when dealing with emergency situations\n, • Willingness to learn\n, • Empathy and compassion\n\n For more information about the client or the role please do call the Norwich office of Reed on and ask for Maxine, Isobelleor Andrea. \n \n

My client are looking for sales-driven people for an ambitious, forward-thinking business in Norwich City centre. \n Every evening and weekend off - Friday 12pm finish. Great work/life balance! \n The starting salary is £25,000K and with uncapped commission, you can realistically expect to be earning £30-£40,000k p.a. within your first year and more than £45,000k OTE after your first year - top earners making £60K OTE plus. You will, of course, be given comprehensive training in order to succeed. \n This is an exciting opportunity for a proactive sales professional. \n This role will require you to create business pipeline opportunities by making outbound calls and marketing emails to prospective clients, developing and supercharging the relationship, and selling commercial services. \n Could this be you?: \n\n • Ambitious, tenacious and have the eye to spot a business opportunity\n, • Excellent communication skills and a good level of IT literacy\n, • Confident and concise on the telephone: able to lead a conversation and advise when needed\n, • Determined desire to succeed and a highly motivated mindset\n, • Ideally, commercial experience within a target or KPI-driven environment but this is not essential; this is a personality-led role that will suit someone who is driven, focussed, productive, and organized!\n\n You will receive a salary PLUS a competitive and attractive commission structure, a great work/life balance, opportunity for progression, a fun and focused working environment, and monthly benefits based on personal and team performance. \n Working hours are Monday to Thursday 7.00 am to 3.30 pm with a midday finish on a Friday - long weekend off every single week! \n This is an office-based role, in a modern office with great facilities in a beautiful part of Norwich city centre. \n If you are looking for your next sales opportunity, we would love to have a chat with YOU! \n I look forward to hearing from you!

Customer Service Operator \n Red Recruitment is recruiting a Customer Service Operator for our client on a full-time, four-month fixed-term contract. This is a remote position with a start date of 3rd August. \n This role is perfect for someone with an empathetic and attentive approach who is passionate about supporting the community. You will join a small, experienced Customer Services team, making anniversary calls, validating data and building positive relationships with customers, including vulnerable individuals. \n Benefits and Package for Customer Services Operator: \n Salary: £12.81 per hourHours: 37.5 hours per week - 5 days per week, between 8am and 8pm, Monday to SundayContract: Full-time, 4-month fixed-term contractLocation: RemoteStart Date: 3rd August 2025 \n\n • 217 hours of annual leave, increasing to 231 hours with length of service (pro rata)\n, • Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more\n, • 24/7 employee assistance programme\n, • Family and friends' discounts on services and products\n, • Pension scheme with up to 4% company contribution matched\n\n Please note that this position is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed before the successful candidate's start date. \n Key Responsibilities of Customer Service Operator: \n\n • Deliver excellent customer service across telephone, email and internal systems, acting as the first point of contact for enquiries.\n, • Make anniversary calls to customers and build positive, professional relationships.\n, • Communicate professionally and empathetically with customers, including vulnerable individuals.\n, • Resolve customer queries and escalate complex or sensitive issues when required.\n, • Maintain accurate customer records and complete administrative tasks, including referrals, support requests, complaints and general enquiries.\n, • Follow established processes, service standards and timescales to deliver a high-quality customer experience.\n, • Handle sensitive information confidentially and comply with GDPR, safeguarding, data protection and information security requirements.\n, • Identify and escalate safeguarding concerns relating to children and vulnerable adults in line with company procedures.\n, • Work collaboratively with colleagues, support team objectives and adapt to changing priorities and workloads.\n, • Contribute to service improvements, reporting activities and other ad hoc tasks as required.\n\n Key Skills and Experience of Customer Service Operator: \n\n • A genuine desire to help the community, with an empathetic and attentive approach to customers' needs\n, • Excellent verbal and written communication skills\n, • Exceptional attention to detail and accuracy\n, • Strong problem-solving skills, with the ability to use initiative\n, • Experience in a customer-facing role, either face-to-face or over the telephone\n, • Previous experience in a similar contact centre or call centre role is advantageous\n, • Competent in Microsoft Office, including Excel, Word and Outlook\n, • Able to manage sensitive or challenging conversations professionally and discreetly\n, • Willingness to learn new skills and adapt to different customer service activities\n, • A collaborative and flexible approach to changing priorities and workloads\n\n Full training will be provided across a variety of customer service activities. \n If you have the right attitude and relevant skills and are interested in the Customer Services Operator position, please apply now! \n Red Recruitment (Business)

Milwaukee Field Marketing Executive – East of England – Autumn 2026 \n £28,000 + branded company vehicle + bonus potential + excellent benefits \n Ready to supercharge your sales and marketing career with one of the most exciting and innovative brands in the industry? \n Milwaukee, Techtronic Industries' (TTI) flagship professional brand, is looking for ambitious individuals with a range of relevant qualifications, skills, experiences and qualifications to join us as Field Marketing Executives this Autumn. \n Whether you have completed a degree, or have a vocational qualification or A Levels with some valuable trade or sales experience, this is an opportunity to develop your career with a global market leader. \n About Us \n Techtronic Industries (TTI) is a global leader in cordless technology, power tools, outdoor equipment and floor care products. \n Milwaukee, TTI’s flagship professional brand, is shaping the industry with innovative solutions across power tools, lighting, storage, PPE, hand tools and accessories. \n Our products are backed by relentless innovation, cutting-edge technology and a commitment to sustainability. \n The Opportunity \n As a Field Marketing Executive (FME), you'll manage your own territory and act as a Milwaukee brand ambassador. No two days will be the same as you build relationships with customers, drive sales growth, deliver product demonstrations and support marketing activity across your territory. \n Three vacancies currently exist within the East of England. Whilst home will be your base, this is a field-based role and you’ll travel around your territory most days. \n Lincoln, Norwich or Ipswich might be ideal home bases, however, there is flexibility on where you live within the region as long as you are well placed to cover your territory. \n What You Get \n\n • £28,000 starting salary\n, • Branded company vehicle\n, • Bonus potential\n, • Comprehensive benefits package\n, • Structured training and development\n, • Real responsibility from day one\n, • Autonomy to manage your own territory\n, • Career progression with a global market leader\n\n Industry Experience? \n Whatever range of eligible qualifications you bring and/or practical trade, sales or customer-facing experience, you’ll receive structured training, mentoring and a clear development path from day one. \n You'll also receive the ongoing mentoring and support of a diverse and wider team, enabling you to build confidence, knowledge and continue to enhance your skills while developing your career. \n What You'll Be Doing \n\n • Building strong relationships with trade and retail customers\n, • Managing and developing accounts across your territory\n, • Driving sales growth and increasing market share\n, • Delivering hands-on product demonstrations and training\n, • Supporting merchandising and raising in-store brand awareness\n, • Educating customers and stakeholders on Milwaukee solutions\n, • Representing Milwaukee at trade events, exhibitions and conferences\n, • Increasing brand awareness across key customer channels\n, • Developing commercial awareness, sales expertise and leadership skills\n\n What We're Looking For \n We're looking for individuals who are: \n\n • Confident communicators and relationship builders\n, • Self-motivated, organised and proactive\n, • Positive, resilient and eager to learn\n, • Practical, hands-on and commercially minded\n, • Ambitious and motivated by career change and progression\n\n You’ll also need: \n\n • A 2:2 degree or above in any subject\n, • OR a level 3 NVQ (or equivalent) in a relevant trade such as Electrical, Plumbing, Construction or Automotive, plus a minimum of 3 years relevant trade experience\n, • OR 2 A Levels (or equivalent) plus a minimum of 3 years relevant trade or sales experience\n, • A full UK driving licence (including manual vehicles with a maximum of 3 points)\n, • The permanent right to work in the UK\n, • To be based within, or willing to relocate to, your chosen territory\n\n Career Progression \n At TTI, we believe in promoting from within. This role is designed to foster your development, offer comprehensive support and provide genuine future career and leadership opportunities. \n Many FMEs progress into our Job Site Solutions team within 15 months, with further job roles available in areas such as sales, national and key account management and marketing. \n Key Dates \n Assessment Centre: 15th–16th September 2026 \n Start Dates: 5th October or 2nd November 2026 \n Ready to Start Your Career? \n If you're looking for a development opportunity that offers real responsibility, outstanding training, progression and the chance to represent one of the world's most innovative brands, we'd love to hear from you. \n Join our diverse team today and begin a career with real impact at Milwaukee!

NXTGEN are excited to be partnering with an award-winning, internationally recognised business to recruit a Management Accountant into their growing finance team. \n This isn't your typical month-end focused accounting role. As Management Accountant, you'll become a key business partner, working with stakeholders across multiple departments to deliver meaningful financial insight, influence decision-making and support a business that's continuing to evolve. \n Alongside ownership of the monthly management accounts, you'll play a central role in budgeting, forecasting, financial planning and several exciting systems and process improvement projects, making this an ideal opportunity for someone who enjoys variety and wants to make a genuine impact. What you'll be doing\n\n • Producing monthly management accounts and insightful financial reporting\n, • Partnering with budget holders to support budgets, forecasts and strategic planning\n, • Providing commercial analysis to help drive business performance\n, • Monitoring KPIs, profitability and cash flow, highlighting trends and opportunities\n, • Supporting year-end accounts, audit and statutory reporting\n, • Playing a key role in improving finance processes and helping shape new systems\n, • Becoming a go-to expert for the organisation's project costing platform, supporting colleagues across the business\nWhat we're looking for\n\n, • ACA, ACCA or CIMA qualified, part-qualified or qualified by experience\n, • Previous experience producing management accounts\n, • Strong Excel skills and confidence working with finance systems\n, • Naturally curious with a commercial mindset and excellent analytical skills\n, • Someone who enjoys building relationships and working closely with non-finance stakeholders\n, • A proactive individual who enjoys improving processes rather than simply maintaining them\nWhy apply?\n This is an opportunity to join a business that's genuinely different. With a collaborative culture, international reach and a strong focus on innovation, you'll be joining a finance team where your ideas will be welcomed, your development supported and your work will have a visible impact across the wider organisation. \n Based in Norwich city centre, the role offers hybrid working, an excellent benefits package and genuine opportunities for long-term career development. \n If you're looking for a Management Accountant role where you can add value beyond the numbers, we'd love to hear from you. \n Salary offered DOE

What's in it for you \n At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: \n\n • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n, • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n, • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.\n, • 50% off health checks at Tesco Pharmacy.\n, • Exclusive access to discounted RAC breakdown cover rates\n, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.\n, • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.\n, • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.\n, • Life Assurance - You are covered for death in service life cover of up to three times annual pay\n, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.\n, • A great holiday package\n\n About the role \n We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. \n We are 5/7 day operation, (check our website for specific opening times.) \n We only recruit individuals who are aged 17 and over \n You will be responsible for \n Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need. \n You will need \n A can do attitudeA passion for customer serviceBe willing to go the extra mileAlways be there, on time and properly presented. \n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

My client is looking for an experienced Administration Manager to join their established Financial Planning administrative support team; this is an excellent opportunity to join an incredibly well-established team of wealth management and retirement provision, professionals. \n My client is one of the county’s leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none. This is a pivotal leadership role, responsible for managing a multi-skilled administration team, ensuring regulatory compliance, driving efficiencies, and delivering excellent outcomes for both clients and advisers.You will oversee workflow across Financial Services on a daily basis, supporting the servicing of existing business, the submission of new investments and play a key role in developing people, processes, and systems in line with business strategy and FCA expectations.\n Key responsibilitiesYou will have lead, motivate and manage a team of administrators and technical staff (circa 20 team members)You will monitor workloads, allocate work, points of contact, rotas and cover to ensure efficient service of deliveryYou will oversee administration and technical support across Wealth, Corporate and Protection businessYou will work closely with the Compliance Manager to ensure FCA and compliance requirements are consistently met and embedded within the teamYou will promote a strong TCF culture, placing excellent client outcomes at the centre of all support functionsYou will identify training needs and implement development, coaching and CPD plansYou will conduct appraisals, one-to-ones, probation reviews and performance managementYou will recruit, develop and resource the team to meet current and future business needsYou will answer and support day-to-day product and process queriesYou will review, improve and implement new processes, efficiencies and system changesYou will manage and contribute to projects, including IT and e-commerce initiativesYou will liaise closely with Compliance, Directors, Product Providers and key stakeholdersYou will provide information to the Senior Management team and Directors around work undertaken by administrators, and where any backlogs may developYou will ensure company values are upheld across all Financial Services staff under your managementYou will provide management reporting and updates to the DirectorsYou will engage with and ensure most effective use of my client chosen CRM – Intelligent Office.What my client is looking forYou will be a confident and capable people manager with strong Financial Services knowledge and a proactive, improvement-focused mindset.Essential skills and experience:You will have proven experience managing administration teams within Financial ServicesYou will have strong people management, coaching and leadership skillsYou will have good knowledge of life assurance, pensions and investment productsYou will have excellent organisational, prioritisation and delegation skillsYou will possess the ability to analyse workflows and implement efficiencies and improvementsYou will be a confident communicator, able to motivate, influence and engage teams and stakeholdersYou will have experience in training, development and performance managementWhy apply for this positionThis is a key leadership role within a respected Financial Services businessAn opportunity to shape and improve systems, processes and team developmentA chance to become a supportive senior leader, working in a collaborative working environmentA chance to focus on quality, compliance and client outcomes — not just volumeMy client offers long-term career development within a growing organisationBenefits\n\n • Company pension\n, • 25 days holiday + BH (option to purchase additional holiday each year)\n, • Death in Service 4 x Salary\n, • Bupa Cashplan\n, • Annual pay review\n, • Annual group bonus (discretionary)\n, • Regular work social events\n, • Support of professional training and development (CII exams)\n\n

Location: Norfolk (Hybrid Working Available)Hours: 37.5 hours per week, flexible shifts between 08:00–20:00, Monday–Sunday \n Our client is seeking an experienced Customer Services Team Manager to lead a busy customer care operation. This is an excellent opportunity for an ambitious people manager who is passionate about delivering outstanding customer experiences, driving operational performance, and supporting the development of a high-performing team. \n The successful candidate will be responsible for managing day-to-day service delivery, ensuring customer issues are resolved effectively, and fostering a culture of continuous improvement. \n Key Responsibilities \n Team Leadership & Development \n\n • Lead, coach and develop a customer service team to achieve individual and team objectives.\n, • Conduct regular performance reviews, coaching sessions and development plans.\n, • Motivate employees and create a positive, customer-focused culture.\n, • Manage performance, attendance and employee engagement.\n\n Operational Management \n\n • Monitor service levels, productivity, quality standards and KPIs.\n, • Manage workflow and resource planning to ensure efficient service delivery.\n, • Identify opportunities for process improvement and implement best practices.\n, • Support business growth through effective operational management.\n\n Customer Experience \n\n • Ensure high levels of customer satisfaction across all interactions.\n, • Take ownership of escalated customer complaints and complex enquiries.\n, • Drive service improvements through customer feedback analysis.\n, • Promote a professional, empathetic and solution-focused approach.\n\n Systems & Technology \n\n • Support the effective use of customer service systems and digital platforms.\n, • Assist with system improvements, testing and implementation activities.\n, • Ensure team members are fully trained and confident using operational systems.\n\n Compliance & Reporting \n\n • Maintain compliance with company policies, regulatory requirements and data protection standards.\n, • Produce regular performance reports and management information.\n, • Analyse service trends and provide recommendations for improvement.\n\n Essential Requirements \n\n • Previous experience managing a customer service, contact centre or operational team.\n, • Proven ability to drive performance and achieve operational targets.\n, • Strong people management and coaching skills.\n, • Excellent verbal and written communication skills.\n, • Customer-focused approach with strong problem-solving abilities.\n, • Competent user of Microsoft Office applications.\n, • Ability to work in a fast-paced and changing environment.\n\n Desirable Requirements \n\n • Experience within a contact centre environment.\n, • Experience managing KPI-driven customer service teams.\n, • Knowledge of workforce planning and performance metrics.\n, • Experience using contact centre technology platforms.\n, • Understanding of GDPR and regulatory compliance.\n, • Exposure to healthcare, telecare or technology-led service environments.\n, • Experience with Genesys or similar customer engagement platforms.\n\n Benefits \n\n • Competitive salary and bonus scheme.\n, • Hybrid working arrangement.\n, • Enhanced annual leave entitlement.\n, • Pension scheme.\n, • Employee assistance programme.\n, • Retail and lifestyle discount schemes.\n, • Free parking.\n, • Ongoing training and development opportunities.\n\n Ideal Backgrounds \n\n • Customer Services Team Manager\n, • Contact Centre Team Manager\n, • Customer Care Manager\n, • Service Delivery Team Leader\n, • Operations Team Manager\n, • Call Centre Manager\n

Overview \n Our client is seeking a customer-focused and commercially minded Customer Sales Representative to join their contact centre team. This role combines sales, customer service and account development, helping customers identify the most suitable products and services while delivering an excellent customer experience. \n Salary: £24,979.50 per annum plus PRP. OTE up to £33,379.50 annually. \n Location: Hybrid - Norwich (70% in office) \n Key Requirements \n Essential Experience \n\n • Previous sales, contact centre, customer service or account management experience.\n, • Experience handling inbound and outbound customer enquiries.\n, • Proven ability to achieve or exceed sales targets and KPIs.\n, • Experience using CRM systems to manage customer interactions.\n, • Strong administrative and record-keeping skills.\n, • Good working knowledge of Microsoft Office applications.\n\n Essential Skills \n\n • Excellent verbal and written communication skills.\n, • Strong relationship-building and customer engagement abilities.\n, • Confident closing sales and identifying upselling and cross-selling opportunities.\n, • Active listening and needs-analysis skills.\n, • Ability to negotiate effectively while maintaining a positive customer experience.\n, • Strong organisational and time management skills.\n, • High attention to detail and accuracy.\n, • Ability to manage challenging conversations professionally and empathetically.\n, • Self-motivated with a proactive approach to achieving goals.\n\n Personal Attributes \n\n • Customer-centric and service-driven.\n, • Commercially aware with a strong sales focus.\n, • Resilient and positive under pressure.\n, • Team player with a collaborative mindset.\n, • Adaptable and eager to learn new systems, products and processes.\n, • Professional, ethical and compliant in all customer interactions.\n\n Desirable Experience \n\n • Experience within a regulated environment.\n, • Knowledge of third-party payment platforms.\n, • Experience selling subscription-based products or services.\n, • Familiarity with telecare, healthcare, technology or related sectors.\n, • Previous experience supporting retention, upgrade or renewal activities.\n\n Key Responsibilities \n\n • Manage customer enquiries across telephone, email and digital channels.\n, • Generate, qualify and convert sales opportunities.\n, • Provide product and service recommendations based on customer needs.\n, • Identify upgrade, cross-sell and upsell opportunities.\n, • Prepare quotations and process customer orders accurately.\n, • Build long-term customer relationships to encourage loyalty and repeat business.\n, • Maintain accurate CRM records and sales pipeline activity.\n, • Achieve individual and team sales, quality and customer satisfaction targets.\n, • Work collaboratively with internal departments to ensure a seamless customer journey.\n, • Ensure compliance with company policies, procedures and relevant regulations.\n\n Working Environment \n\n • Hybrid working arrangement.\n, • Rotating shifts across a 7-day operation.\n, • Performance-focused contact centre environment with sales and service objectives.\n\n Screening Requirements \n\n • Subject to pre-employment screening, including:\n \n, • Basic DBS check.\n, • Two years of referencing.\n, • Satisfactory completion of all onboarding checks prior to commencement.\n \n

Customer Service Team Leader \n Red Recruitment are recruiting a motivated Customer Service Team Leader to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey. \n \n Benefits and Package for a Customer Service Team Leader \n\n • Salary: Up to £32,000\n, • Hours: 37.5 hours per week, flexible hours between 8am - 8pm across Monday to Sunday\n, • Contract: Permanent\n, • Location: Norwich - Hybrid (minimum 3 days per week in office)\n, • Training: Full-time in office for the initial training period\n, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more\n, • 24/7 employee assistance programme with an easily accessible app\n, • Family and friends' discounts on services and products\n, • Pension scheme with company contribution\n, • Free on-site parking\n\n \n Key Responsibilities of a Customer Service Team Leader: \n\n • Team Leadership & Development: Lead, coach, and develop a high-performing team. Set clear expectations, provide structured feedback, and create a positive, customer-focused culture.\n, • Operational Management: Oversee day-to-day service delivery, monitor performance, and identify opportunities to improve efficiency, consistency, and customer outcomes.\n, • Customer Experience & Escalations: Support the team in delivering empathetic, high-quality service, resolving complex queries, and handling escalated concerns effectively.\n, • Sales & Retention Support: Drive strong customer outcomes through service-led selling, identifying opportunities for upselling, cross-selling, and retention.\n, • Technology & Systems: Ensure the team uses systems and digital platforms confidently to deliver efficient service and maintain accurate records.\n, • Compliance & Reporting: Maintain compliance with internal policies and relevant regulations, while providing clear reporting on performance, service quality, and team activity.\n\n \n Key Skills and Experience of a Customer Service Team Leader: \n\n • Leadership Experience: At least 2 years of experience managing teams in a customer service, contact centre, or operations-focused environment.\n, • Customer Focus: Strong commitment to delivering excellent customer experiences and resolving issues efficiently and empathetically.\n, • Operational Excellence: Skilled in managing day-to-day operations, improving processes, and achieving performance targets.\n, • Communication: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and senior stakeholders.\n, • Technical Proficiency: Basic Microsoft Office skills and confidence using or learning new systems and platforms.\n, • Commercial Awareness: Experience supporting sales, upselling, retention, or performance in a KPI-driven environment would be advantageous.\n, • Industry Knowledge: Experience in telecare, healthcare, technology-enabled services, or familiarity with contact centre platforms such as Genesys would be beneficial.\n\n \n If you are interested in this position and have the relevant skills and experience required, please apply now! \n \n Red Recruitment (Agency)

Join Our National Contact Centre as a Lead Generation Agent – Hybrid Role \n Are you a confident communicator with a passion for helping customers improve their homes? Do you thrive in a fast-paced, target-driven environment? If so, we want to hear from you! \n We’re looking for Outbound Call Centre Agents to join our National Contact Centre Team. This is a hybrid role, offering flexibility to work both from home and our modern office. \n About the Role \n As a Lead Generation Specialist, you’ll be making proactive outbound calls to our existing customer base—people who have previously purchased from us. Your mission? To reconnect, build rapport, and identify new opportunities for home improvement solutions. \n What You’ll Be Doing \n\n • Making outbound calls to warm leads (existing customers)\n, • Building relationships and identifying customer needs\n, • Promoting our range of home improvement products and services\n, • Generating qualified leads for our sales team\n, • Meeting and exceeding performance targets\n\n What We’re Looking For \n\n • Previous experience in call centre, sales or lead generation (preferred but not essential)\n, • People from estate agency, retail or hospitality roles tend to do well\n, • Excellent communication and interpersonal skills\n, • Motivated, target-driven, and resilient\n, • Comfortable working with CRM systems\n, • A passion for customer service and home improvement\n\n What’s in It for You \n\n • Basic salary plus on target commission – earn up to £9,000 annually in bonuses\n, • Hybrid working model – enjoy the best of both worlds\n, • Structured on-the-job training and mentorship\n, • 31 days holiday, increasing with service, plus an additional paid day for your birthday! \n, • Paid time off annually to volunteer\n, • Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders\n, • Heavily discounted employee purchase scheme on all products\n, • Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers\n, • Opportunity to work with a forward-thinking and supportive team.\n, • Career development and continuous learning opportunities.\n, • Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions! \n\n Ready to take the next step in your career? Apply today and help our customers create the homes they’ve always dreamed of! \n Important Information About Right to Work \n We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. \n If you’re unsure about your eligibility, you can find helpful information on the UK government website . Thank you for your understanding \n \n Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Trainee Service TechnicianNorwich, NorfolkAre you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.We are looking for a dedicated Trainee Service Technician to join us, working Monday to Friday at our Norwich service centre, and help provide high-quality products to customers across Norfolk.The Benefits- Starting salary of £25,000 (with an OTE of approx. £27,000+ (with on-call payments)- Additional on-call payments- Contributory pension scheme- 33 days annual leave entitlement- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme- Salary sacrifice schemes including Cycle to Work- Full induction with great training and support from dedicated team members- Death in Service benefit provided- Birthday treat- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the companyThe RoleAs a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set-up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.Main responsibilities of the role:- Deliver clean, ready-to-use products to customers sites- Collect products after use and return to the service centre location- Disinfect, function check, repair and electrical safety test products - full training will be given- Complete records of testing, delivery and collection within our computerised system- Maintain available product stock and spare parts inventory- Complete product modifications when required- Provide product demonstrations and basic training to staff- Maintain a clean and tidy work environmentThe role requires 37.5 hours per week, Monday to Friday, 2pm - 10pm.Once trained, you will also be required to participate in an out-of-hours on-call rota to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.About YouTo join us as a Trainee Service Technician, ideally you will need to have or be willing to develop the following skills:- Mechanical or electrical background desirable, but not essential as full training will be provided- Experience working within a healthcare setting is desirable- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)Personal Requirements:- A proactive, can-do attitude- Excellent customer service skills- The ability to communicate effectively- The ability to work under your initiative and follow procedures laid out by the business to achieve deadlines- Basic knowledge of hygiene and safety rules- Basic PC skills, including email and MS Office- DBS-checked (or the willingness to complete one)Please note, this role will involve manual handling - lifting, carrying and loading Medstrom products into the van.Why join Medstrom?Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the companys success.In addition to the salary and related benefits, you will join a company that has grown extensively within the last five years, and through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.Webrecruit and Medstrom Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.Medstrom operates a zero-tolerance policy to any harassment of any kind towards our colleagues.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.TPBN1_UKTJ

What's in it for you \n At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: \n\n • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n, • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n, • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.\n, • 50% off health checks at Tesco Pharmacy.\n, • Exclusive access to discounted RAC breakdown cover rates\n, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.\n, • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.\n, • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.\n, • Life Assurance - You are covered for death in service life cover of up to three times annual pay\n, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.\n, • A great holiday package\n\n About the role \n Overtime opportunities also available \n Do you want more local driving and be a valued member of a delivery team? This may be the role for you. Working 45 hours per week you will enjoy a varied role driving locally as well as building relationships with our regular customers. \n Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service. \n Working on an “Any 5 from 7” contract, our shift patterns will include some weekend working. \n You will be responsible for \n Making sure our customers are able to keep their shelves full with the products needed by their customers. You’ll be loading stock in to the vehicle at the Branch and unloading at the customer premises. You’ll also need to ensure the paperwork is completed accurately. \n You will need \n Cat C / 18T Licence \n Previous experience of driving (at least two years) \n Previous experience of delivery driving is preferred \n Ability to carry out manual deliveries \n Excellent interpersonal skills with a positive customer service attitude \n Good level of literacy and numeracy \n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

Customer Service Representative - Temporary to Permanent \n\n • Full-Time and part-time shifts available\n, • Office based in Bowthorpe and hybrid working after training\n, • Hours: Full or part-time hours available. Minimum Part-time 28 hours Full time is 37.5 per week\n, • Shift Pattern: Five days per week, Monday to Sunday. Shifts are 8 hours (including a 30-minute unpaid break) scheduled between 08:00 and 20:00.\n, • Salary: £12.81 per hour\n, • The role will commence initially on a temporary basis then become permanent \n\n Please note: This position is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed prior to your start date, which may require adjustment if necessary. \n About the Role \n This role offers the opportunity to join a warm and friendly contact centre team focused on delivering exceptional customer service. You will support customers with telecare products and services that promote independence, safety and wellbeing. The role involves handling varied customer enquiries and creating meaningful conversations and long-term customer satisfaction. \n Key Responsibilities \n\n • Manage inbound and outbound customer enquiries via phone, email and digital channels\n, • Provide detailed product information and tailored recommendations based on customer needs\n, • Build and maintain strong customer relationships to encourage loyalty and repeat business\n, • Identify and promote upgrade opportunities that enhance customer safety and independence\n, • Explain the value and benefits of new or upgraded products clearly and confidently\n, • Create quotations, process orders and manage timely follow-up activities\n, • Maintain accurate and compliant records within the CRM system\n, • Keep up-to-date with product updates, service changes and market trends\n, • Collaborate with colleagues across operations, marketing and customer service to support a seamless customer experience\n, • Contribute ideas and feedback to help identify improvement opportunities and customer needs\n\n Your Day-to-Day Will Include \n\n • Engaging customers to resolve queries and offer appropriate product solutions\n, • Keeping accurate and timely records of all interactions and agreements\n, • Monitoring your sales pipeline and following up on outstanding leads\n, • Escalating complex or sensitive issues when required\n, • Ensuring compliance with internal policies, procedures and industry regulations\n, • Handling challenging conversations with professionalism and empathy\n, • Sharing insights, best practices and successes with the wider team\n\n About You \n The successful applicant with have strong communication skills, able to communicate by telephone and email. You will have strong empathy skills, listening and understanding the customers situation, need or issue. You enjoy listening and speaking with customers, understanding their needs and advising on the right solutions—whether they require a new system, an upgrade or reassurance. You work effectively across inbound and outbound activity to provide excellent customer service. \n Please apply online or contact Maxine, Isobelle or Andrea at Reed Norwich

Customer Service Operator Red Recruitment is recruiting a Customer Service Operator for our client on a full-time, four-month fixed-term contract. This is a remote position with a start date of 3rd August. This role is perfect for someone with an empathetic and attentive approach who is passionate about supporting the community. You will join a small, experienced Customer Services team, making anniversary calls, validating data and building positive relationships with customers, including vulnerable individuals. Benefits and Package for Customer Services Operator: Salary: £12.81 per hour Hours: 37.5 hours per week - 5 days per week, between 8am and 8pm, Monday to Sunday Contract: Full-time, 4-month fixed-term contract Location: Remote Start Date: 3rd August (Apply online only) hours of annual leave, increasing to 231 hours with length of service (pro rata) Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more 24/7 employee assistance programme Family and friends' discounts on services and products Pension scheme with up to 4% company contribution matchedPlease note that this position is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed before the successful candidate's start date. Key Responsibilities of Customer Service Operator: Deliver excellent customer service across telephone, email and internal systems, acting as the first point of contact for enquiries. Make anniversary calls to customers and build positive, professional relationships. Communicate professionally and empathetically with customers, including vulnerable individuals. Resolve customer queries and escalate complex or sensitive issues when required. Maintain accurate customer records and complete administrative tasks, including referrals, support requests, complaints and general enquiries. Follow established processes, service standards and timescales to deliver a high-quality customer experience. Handle sensitive information confidentially and comply with GDPR, safeguarding, data protection and information security requirements. Identify and escalate safeguarding concerns relating to children and vulnerable adults in line with company procedures. Work collaboratively with colleagues, support team objectives and adapt to changing priorities and workloads. Contribute to service improvements, reporting activities and other ad hoc tasks as required.Key Skills and Experience of Customer Service Operator: A genuine desire to help the community, with an empathetic and attentive approach to customers' needs Excellent verbal and written communication skills Exceptional attention to detail and accuracy Strong problem-solving skills, with the ability to use initiative Experience in a customer-facing role, either face-to-face or over the telephone Previous experience in a similar contact centre or call centre role is advantageous Competent in Microsoft Office, including Excel, Word and Outlook Able to manage sensitive or challenging conversations professionally and discreetly Willingness to learn new skills and adapt to different customer service activities A collaborative and flexible approach to changing priorities and workloadsFull training will be provided across a variety of customer service activities. If you have the right attitude and relevant skills and are interested in the Customer Services Operator position, please apply now! Red Recruitment (Business)

Administrator Location: Norwich City Centre Hours: Monday to Friday, 9:00am - 5:00pm Pay Rate: £13.50 - £14.50 per hour Contract: Temporary with the opportunity for a permanent position for the right candidate About the Opportunity Are you an experienced Administrator looking for a unique opportunity to join an exciting new business in the beginning of its journey? Give us a call on (phone number removed) to find out more. We are looking for a diligent and driven Administrator to join our client's brand-new start up team in a growing and changing field. Our client is an independent consultancy firm specialising in risk management and project risk consultancy in the process of setting up their first office in central Norwich. We are seeking a highly organised and proactive individual to support the Director in establishing and developing the company's new office and internal systems. If you are looking for more than just a standard administrative position, this is the perfect opportunity for you to be a part of something bigger and play a vital role in developing a strong foundation for the business. The Role Key responsibilities will include: Assisting with the setup and organisation of the new office Managing document control processes and maintaining accurate records Supporting the development and maintenance of quality management systems Ensuring documentation complies with ISO standards and company procedures Supporting Health, Safety and Environmental (HSE) compliance activities Assisting with audit preparation and compliance reporting Maintaining policies, procedures, and operational documentation Supporting website development and overseeing updates with external providers Coordinating internal systems, databases, and digital records Monitoring deadlines, actions, and compliance requirements Supporting continuous improvement initiatives across the businessAbout You The successful candidate will be a motivated and ambitious individual who thrives in a growing business environment and enjoys taking ownership of their work. If you have the skills and attitude to help shape and embed a culture of excellence -then this is the next role you've been waiting for. We are looking for: Previous experience in an administrative, compliance, or document control is ideal Experience working with document control systems and processes Knowledge of ISO standards and quality management systems Strong understanding of HSE compliance requirements Excellent IT skills are a must Exceptional attention to detail and organisational skills Strong written and verbal communication abilities The ability to manage multiple priorities effectively A proactive and professional approach to problem-solving A willingness to contribute to the wider success of the businessWhat's on Offer? The chance to join an ambitious and growing start-up consultancy A varied and rewarding role with real responsibility The opportunity to help shape business processes from the ground up Potential for a permanent position and long-term career development Competitive hourly rate of £13.50 - £14.50 per hourIf you are a driven, organised, and detail-focused professional looking for an opportunity to make a meaningful impact within a growing business, call us today on (phone number removed). Other benefits of working for The Best Connection Group Limited include: · NEW Perks at Work Scheme · Online payslips · 28 days paid holiday pro rata PAYE (Inclusive of statutory holidays) · Weekly pay · Pension contribution · Ongoing assignments VIEW ALL OUR LIVE ADVERTS AT: (url removed) Best Connection is acting as an Employment Business in relation to this vacancy

WORKSHOP / PRODUCTION OPERATIVE BASED: North West of Norwich City Centre Fulltime hours – Permanent role HOURS: During this clients busy (peak period) they will need people to work 7am – 6pm Mon to Fri with some Saturday mornings work on a rota basis as well. SALARY: Based on experience a pay range of £13.53 p/hr – £13.84 p/hr, this is based on a 40 hour week with the opportunity of regular weekly overtime at an enhanced rate, during there peak period as detailed below. We are currently looking for operatives with an engineering bias who are good with their hands and experienced in using hand tools. Our client offers free parking They offer an employee benefit scheme which offers (to employee and immediate family members): a Wellbeing Bundle that includes a 24/7 GP, mental health support, discounts on gym membership, financial advice, online exercise sessions, guides to eating healthily including recipes, plus a lot more. discounts and savings ranging from supermarket shopping, retailers (clothing, garden, pets, gaming, etc), eating out and takeaways, and Amazon, through to cinemas, days out, holidays, and lots more! Profit Share Bonus Scheme payable at the end of the financial year. Opportunity for employees who work well to develop their way up skill levels and receive pay increases accordingly. Pay rate range is £13.53 p/hr – £13.84 p/hr, but it goes up with experience, our client starts from this point and then gauge upwards after skills are taught and learnt. Immediate starts available. JOB ROLE: To assist with or complete the manufacturing, production and assembly of our clients fabricated products and affiliated clients products using a variety of hand or power tools, working from technical drawings & complying at all ties with assembly methods and new solutions will be developed through close liaison with customers and in accordance with agreed fabrication principles and procedures. SALARY: Pay rate range is £13.53 p/hr – £13.84 p/hr this is based on a 40 hour week with the opportunity of overtime, reviewed after your probation period. HOURS: During this clients busy (peak period) they will need people to work 7am – 6pm Mon to Fri with some Saturday mornings work on a rota basis as well. Must have a flexible approach to working hours and be able to work extended hours on occasions when required. Longer hours normally required during Winter business peak (December to March inclusive) Normal working hours are 7:00am – 6:00pm (During the peak period) Basic hours 8:30am – 5:00pm Mon – Fri lunch 1:00-1:30pm KEY RESPONSIBILITIES AND ACCOUNTIBILITIES: Essentials of the role: 1. Workshop Operative: • To assist with or complete the construction, production and assembly of company products using a variety of hand tools or power tools, complying at all times with clients defined safe practices and methods, having the experience & knowledge of working from technical drawings is a distinct advantage. • To fabricate and assemble sub-assemblies with sufficient lead time to enable others to complete products as scheduled • Liaise with the Workshop Manager, to implement work schedules to ensure the timely completion of all sales orders • Ensure a high standard of quality production with continuous improvement, reporting any problems or potential problems to the Workshop Manager • Train to be able to carry out the maximum range of tasks, for which they are capable, within the workshop department • Comply with all aspects of the clients Health and Safety procedures at all times, ensuring any concerns are brought to the attention of the Workshop Manager without delay • Ensure that all defined personal protection equipment is utilised within the workshop or for the safe use of hand held tools e.g. hand routers, grinders, etc The ideal candidate will have a good engineering aptitude and will be of a practical nature and work ethic. Please contact us with an updated CV to apply and be considered. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

As Operations Manager you will ensure the effective management and delivery of a portfolio of projects on the Bacton site throughout the RIIO T3 period, ensuring programme requirements are met whilst working in line with both Company and regional objectives and achieving the client and customer aspirations and expectations. To manage contracts to achieve targets in respect of safety, time, cost, quality and customer satisfaction. Previous experience of working on Gas Transmission projects is essential. Specific Responsibilities • Accountable for the successful management of live and mobilising contracts, attending pre-contract and contract meetings, devising a strategic programme of works at the start of the contract and continually monitoring progress to ensure contracts achieve targets in respect of safety, time, cost, quality and customer satisfaction. • Responsible for the tendering of new works within the Terminal and ensuring the submissions are accurate and meet the clients expectations. • Responsible for the coordination of design, quality management, resource planning, defects management and out of hours working, ensuring appropriate procedures and documentation are in place in line the Contract requirements. • Leading the Project Management team ensuring an excellent level of project performance, meeting UI and client KPIs • Manage the Company’s obligations and rights under the terms of the contracts. • Function as a visible and active leader of SHEQ, promoting exacting standards of health and safety and environmental management by attending Health & Safety Meetings, developing Health and Safety Plans, ensuring compliance with Company procedures, conducting SHEQ and quality audits and setting a good example. • Ensure that all SHEQ activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Forging a robust relationship with SHEQ team advisors and managers. • Ensure that contracts are staffed adequately and led and managed effectively and maintain high levels of commitment and morale; always ensure that good two-way communication occurs. Ensuring dedicated team ethic. • Actively support the Operations Director in the management of areas of opportunity and risk that may impact the business plan. Always lead your team by example and ensure the client is a centre of excellence. • The Operations Manager will be responsible for developing and establishing excellent working relationships through effective communication with Clients and Stakeholders. Consulting with Clients to build trust and enhance understanding, attendance at meetings, chairing weekly meetings to a prescribed agenda and attendance at Client events. • Lead all the People responsibilities for the team including undertaking and monitoring the completion of Performance & Development Reviews, supporting and coaching team members to achieve both individual and business objectives. • Provide up to date and accurate reports on the Contract progress and highlight any potential risk to the relevant parties. • Responsible for ensuring strong working relationships are maintained on the Contract by the Operations and Commercial teams to ensure good financial and programme controls are in place and ensuring that any financial implications are discussed and progressed with the Commercial team. Qualifications • Industry related degree and/or relevant membership of professional body (MCIOB/MICE). • Appropriate CSCS card • Demonstrable experience of delivering multiple contracts • Experience and knowledge of Quality Management systems and processes • Ability to plan and coordinate effective resource allocation including supply chain, staff, directly employed operatives etc. • Ability to lead large high performing multiple disciplined teams to ensure high standards of safety, excellent service delivery and sound financial outcomes • Knowledge of document management system. • Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook, MS Project • Valid driving licence People are our business worldwide Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables

Trainee Insolvency Administrator | Norwich | Full Time (7.5 or 8 hours per day, Monday to Friday) | Competitive Salary + Bonus + Paid overtime opportunity Our client is one of the largest regional business rescue and insolvency practices in the UK, providing clients with comprehensive corporate advisory and insolvency services. The Role They are currently seeking a Trainee Insolvency Administrator to join their city centre Norwich office, providing support to the compulsory/bankruptcy team. This role offers the opportunity to develop and gain hands-on experience in insolvency casework, with full training provided. No previous experience necessary as full training will be provided. This is an excellent career opportunity with progression opportunities. Key responsibilities: Use of insolvency practice and paperless office software, including setting up new cases, posting relevant data and maintaining diary systems Preparing checklists and carrying out relevant Companies house/anti-money laundering searches for new appointments Preparing letter packs and drafting reports/standard documents post-appointment Various banking/tax related matters, including preparing online bank payments, carrying out bank reconciliations and preparing VAT and corporation tax returns Assist the team with other ad hoc administrative tasks Anti-money laundering reviews Taking incoming phone calls via the main office number and transferring them to the relevant person What We’re Looking For Reliable, motivated and eager to learn A positive attitude and the ability to work well as part of a team Confident and professional telephone manner Strong organisational skills with the ability to manage workloads and meet deadlines Excellent attention to detail A proactive and positive approach to work Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel Graduates preferred, or a minimum of 3 A-Levels (or equivalent) What’s In It For You Competitive salary Bonus schemes Paid overtime opportunity Progression opportunities Support with further education/professional qualifications 20 days annual leave, increasing to 25 days after 2 years’ service, plus bank holidays Pension scheme Flexi-start time What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR

MET Technician - Prestige Accident Repair Centre Norwich £45,000 Basic OTE £53,000 What's on Offer? £45,000 basic salary OTE of up to £53,000 Enhanced maternity and paternity pay Company sick pay Access up to 30% of your earnings in advance every month Private healthcare plan Ongoing manufacturer training and career progression Stable, growing business with excellent long-term opportunities For more information, call Rochelle on (phone number removed). Join a Prestige Accident Repair Centre Are you an experienced MET Technician looking to work in a modern, high-end accident repair centre with the latest equipment and genuine career progression? Clear Automotive is recruiting for a skilled MET Technician / Strip & Fit Technician to join a prestigious bodyshop in Norwich. This is an excellent opportunity to work within an immaculate repair facility where quality comes first and technicians are given 100% of the allocated repair time on every job card-no time deductions. The Role As an MET Technician, you'll be responsible for dismantling, repairing and reassembling vehicles to manufacturer standards, ensuring every repair is completed safely, efficiently and to the highest quality. Your responsibilities will include: Removing and refitting mechanical, electrical and trim components Stripping damaged vehicles ready for repair Reassembling vehicles to pre-accident condition using manufacturer repair methods Carrying out vehicle inspections, fault finding and diagnostics Fitting new parts and ensuring all repairs meet manufacturer standards Performing road tests where required Completing repairs within estimated timescales Checking parts availability before repairs commence and returning unused parts where appropriate Following all health & safety procedures and quality standards Working closely with the wider bodyshop team to deliver exceptional customer outcomesAbout You To be successful in this role, you'll have: Previous experience as an MET Technician, Strip & Fit Technician or Bodyshop Mechanic Experience working within a busy accident repair centre or bodyshop Strong mechanical and electrical knowledge Excellent attention to detail and quality-focused workmanship The ability to work efficiently while maintaining high repair standards ATA accreditation (preferred but not essential)Apply Today If you're an experienced MET Technician looking to join a premium repair centre with excellent earning potential and career development, we'd love to hear from you. Call Rochelle on (phone number removed) today for a confidential discussion or apply now with your CV for an immediate interview. IND123 Keywords: MET Technician, Strip and Fit Technician, Strip Fitter, Bodyshop Mechanic, Automotive Technician, Vehicle Technician, Accident Repair Technician, ATA Technician, Mechanical Electrical Trim Technician, Bodyshop Technician, Vehicle Repair, Prestige Bodyshop, Vehicle Restoration, Panel Technician, Vehicle Dismantler

We’re seeking a passionate Self Employment Adviser to support individuals across Norfolk and Suffolk to start, sustain, and grow their businesses. This is a rewarding role where you will make a real impact by helping participants overcome barriers and achieve sustainable outcomes. You’ll manage a caseload, providing tailored advice and practical support including business planning, tax understanding, and financial forecasting. Using coaching strategies, you will motivate participants to progress and succeed, delivering both one-to-one and group sessions. Working closely with colleagues and stakeholders, you will maintain accurate records, meet performance targets, and ensure compliance with quality standards. You’ll also support events and initiatives that promote self-employment opportunities. We’re looking for a proactive, organised individual with strong self-employment knowledge, excellent communication skills, and confidence using Microsoft 365 and digital tools. Flexibility is required, including occasional evenings and weekends. At Seetec, we are committed to safeguarding, inclusion, and supporting people to achieve their full potential. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £30,000 up to £32,000 per annum. (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Company Pension Scheme - 5% Employee 5% Employer Health Insurance Allowance Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance Annual Salary Increase Enhanced Maternity/Adoption and Paternity Pay Arrangements Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets Refer a Friend Scheme There’s also the opportunity to progress your career! Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed) . Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Norwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 21 July 2026 Key Responsibilities Progress a caseload of participants to successful outcomes using tailored coaching strategies to support business growth. Deliver high-impact training sessions on key business topics (e.g. tax returns, financial planning, asset management). Co-produce effective support plans with participants, providing practical guidance to help sustain and develop their businesses. Work collaboratively with operational teams and stakeholders to support participant progress and outcomes. Maintain accurate participant records and ensure full compliance with quality, safeguarding, and data protection standards. * Meet individual performance targets, including Quality and Compliance requirements. Skills and Experience Essential Strong knowledge of self-employment and the challenges individuals face when starting or growing a business. Experience delivering practical business advice, coaching, or employability support. Ability to motivate and inspire individuals using effective coaching or engagement strategies. Good understanding of the employability sector and available local business support services. Confident IT user, with experience of Microsoft 365 and digital delivery tools (e.g. Teams). Excellent organisational, planning, and interpersonal skills, with the ability to manage multiple priorities and work independently. Desirable Target-driven, high-performance environment Contractual requirements and quality standards Using IT systems to analyse training needs, monitor delivery, and report Additional Information SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us” Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Norwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 05 August 2026 Key Responsibilities Meet, and strive to exceed, personal performance targets (Key Performance Indicators). Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. Deliver a positive experience to new customers, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals. Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment. Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment. Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies. Ensure all relevant evidence requirements are met to verify job starts. Fully understand the local labour market, to source suitable job opportunities. Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc. Market specific customers to employers. Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments. Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers Maintain hard copy and system-held customer records to the required compliance and quality standards. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management. Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues Ensures best practice is identified, adhered to and championed Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays Accountable for own professional development and undertake necessary training as identified in the Performance Review process. To handle personal data in accordance with the organisation's data protection policy. Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults. Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT. To undertake any other duties, as required, appropriate to the post

Parts Sales Executive – Car Trade Parts | Norwich PERMANENT OPPORTUNITY Are you a customer-focused sales professional with experience in parts, automotive, or a fast-paced sales environment? We're recruiting for an exciting opportunity to join a busy Car Trade Parts operation in Norwich as a Parts Sales Executive. This is a fantastic opportunity to work with a leading automotive business, build strong customer relationships, and develop your career with ongoing training and progression opportunities. What's on offer Basic Salary + Uncapped commision 33 days' annual leave, including bank holidays Exclusive employee retail discounts Discounts on new and used vehicles, servicing, and maintenance Company pension scheme Family-friendly policies and flexible working options Cycle-to-work scheme Employee wellbeing programme with 24/7 access to healthcare professionals Paid volunteering day each year Company share purchase plan Employee referral bonus scheme Ongoing training and career development Life assurance, with the option to increase cover The Role As a Parts Sales Executive, you'll play a key role in delivering excellent customer service while achieving sales targets and supporting the day-to-day operation of the Trade Parts Centre. Your responsibilities will include: Achieving sales KPIs and revenue targets by accurately identifying customer requirements and recommending the correct parts. Using effective questioning techniques to diagnose customer needs while promoting relevant offers and upselling where appropriate. Delivering outstanding customer service via telephone and face-to-face, managing enquiries, orders, complaints, and credit queries professionally. Building and maintaining strong customer relationships through regular contact and exceptional service. Developing and maintaining a strong understanding of the parts range, promotions, and product benefits to confidently overcome objections and maximise sales opportunities. Accurately processing orders using manufacturer systems, including VIN and parts lookup tools, while maintaining customer records and ensuring compliance with data protection standards. Supporting the wider operation by receiving and allocating stock, assisting with stock checks, sourcing parts, reporting damages, and maintaining displays to manufacturer standards. Working collaboratively with colleagues, suppliers, and manufacturers to support business objectives and continuously improve service levels. Maintaining a professional appearance, organised workspace, and high standards of compliance and customer care. About You We're looking on behalf of our client for someone who enjoys building relationships, thrives in a busy environment, and is passionate about delivering excellent customer service. Ideally, you'll have: Experience in automotive parts, distribution, telesales, or another customer-facing sales environment. Motor industry experience (preferred but not essential). Excellent communication skills with a professional telephone manner. Good IT skills and confidence using computer-based systems. The ability to work both independently and as part of a team. Strong organisational skills with excellent attention to detail. The ability to work efficiently to deadlines while maintaining high levels of customer service. A full UK driving licence. We welcome applications from candidates who may not meet every requirement but have the right attitude, strong customer focus, and a willingness to learn and develop. If you're looking to build a rewarding career within the automotive industry and want to join a supportive employer that invests in its people, we'd love to hear from you

Panel Beater, Panel Technician, Bodyshop Technician: We are currently seeking an experienced and skilled Panel Beater to join a busy, professional Accident Repair Centre in the Norwich area. This is an excellent opportunity to become part of a well-established repair operation where quality workmanship, attention to detail, and customer satisfaction are at the heart of everything they do. Key Panel Beater Roles and Responsibilities: Carry out precise vehicle body repairs using body alignment jigs and specialist equipment. Restore damaged panels through expert straightening, reshaping, and filling techniques. Remove and replace damaged panels to manufacturer and industry standards. Perform welding, bonding, and structural repair work on a wide range of vehicles. Identify and record all parts required for repairs, ensuring accuracy throughout the repair process. Work efficiently while maintaining the highest standards of quality and safety. Minimum Requirements as a Panel Beater: Time-served Panel Beater or qualified to City & Guilds, NVQ, or equivalent vocational standard. ATA accreditation would be advantageous but is not essential. Strong attention to detail with the ability to consistently produce high-quality repairs. Ability to work effectively both independently and as part of a busy Bodyshop team. A positive attitude and commitment to delivering outstanding workmanship. Benefits: Up to £26 per hour + Bonus Overtime available Excellent working environment Permanent, full-time position. Stable workload with long-term career prospects. Great Company Benefits If you want to hear more about the Panel Beater role, please send us your CV by clicking ‘apply now’ or by contacting Piam on (phone number removed) / (url removed) to discuss further

My client is a boutique practice in the centre of Norwich; they are a well-established firm with a strong client following. A vacancy has arisen to support one of their Financial Advisers with their administration and paraplanning tasks. This position involves working closely with one of my clients’ advisers and providing one-to-one support on all aspects of business processing. You will liaise with clients and product providers on existing and new business via telephone, email and letter. Whilst prior experience of both administration and paraplanning is desirable, candidates with strong financial planning administrative skills and a willingness and desire to grasp the paraplanning elements of the role will be strongly considered, no qualifications are required but prior experience is essential. This role has arisen out of a requirement for further adviser support. The key tasks of the Administrator/ Paraplanner include: You will update client records from fact finds and meeting notes You will process new business applications – to include preparation of illustrations and forms You will process the withdrawal of funds You will process fund switches/buys You will carry out the administration of existing plans You will provide client valuations and review letters You will process post-retirement Cashflow Modelling by compiling reports using SelectaPension (desirable) You will carry out fund research using tools such as FE Analytics You will carry out risk profiling of clients You will complete suitability report preparation using templates Procedures for both new business and client reviews are well established and training will be provided. Key Skills Previous experience in administration processes within an IFA practice Experience of Paraplanning processes within an IFA practice would be advantageous, but not essential Experience of using Intelliflo is desirable You will possess a good knowledge of products and procedures You will be articulate, a good communicator and possess strong organisational skills You will possess the ability to work within an established team structure You will possess the ability to prioritise workload You will perform to a high standard in a sometimes pressurised environment, where necessary You will have excellent attention to detail Experience using Intelligent Office would be advantageous, my client also uses a variety of provider platforms, such as Transact, Prudential, Aviva and Fidelity. Salary level: £20,280 -£29,200 depending on experience and hours worked This role is permanent and is fully office based Holiday: 25 days per annum plus bank holidays pro rata for hours worked (Discretionary time off at Christmas/New Year) Monday to Thursday 9am-5pm Group Pension membership following successful completion of probationary period

MET TECHNICIAN Location: Norwich Salary: £30,000 Basic Depending on Experience Benefits: Pension scheme, internal rates for MOT and car repairs, free uniform Job Type: Full-Time, Permanent Looking for a role where your technical skills are recognised, your experience is valued, and your career can continue to progress? This is an excellent opportunity for an experienced MET Technician to join a modern accident repair centre, offering a competitive £30,000 basic salary, Monday to Friday working hours and the opportunity to work with the latest manufacturer-approved repair methods. If you're looking to join a professional bodyshop that invests in its people, provides a supportive working environment and offers long-term career development, this could be the ideal next step. You'll work alongside highly skilled technicians in a fast-paced workshop where quality, teamwork and customer satisfaction are at the heart of everything they do. WHAT'S IN IT FOR YOU? ·Competitive Basic Salary of £30,000 Depending on Experience ·Pension scheme, internal rates for MOT and car repairs, free uniform ·Monday to Friday Working Hours (8:00am - 5:00pm) ·Full-Time, Permanent Position THE ROLE As an MET Technician, you'll play a key role in the repair of accident-damaged vehicles, carrying out the safe removal, repair and refitting of mechanical, electrical and trim components. Working closely with Panel Technicians, Paint Technicians and Workshop Controllers, you'll ensure vehicles are repaired efficiently and returned to manufacturer standards. Key Responsibilities ·Strip and refit mechanical, electrical and trim components on accident-damaged vehicles. ·Diagnose and replace damaged mechanical and electrical components where required. ·Remove and refit suspension, steering, braking and cooling system components. ·Carry out wheel alignment checks and adjustments where required. ·Protect vehicles throughout the repair process using appropriate protective equipment. ·Work collaboratively with Panel Beaters, Paint Technicians and Workshop Controllers to maintain efficient vehicle workflow. ·Ensure all repairs are completed in accordance with manufacturer repair methods and health & safety procedures. ·Carry out final quality inspections to ensure vehicles are returned to pre-accident condition. ABOUT YOU We're looking for a motivated and skilled MET Technician who enjoys working within a busy accident repair environment and takes pride in delivering high-quality repairs. You'll ideally have: ·Previous experience as an MET Technician within an automotive accident repair centre or bodyshop. ·ATA Accreditation in MET or Accident Repair would be highly desirable. ·Strong knowledge of mechanical, electrical and trim repairs on modern vehicles. ·Experience removing and refitting vehicle components to manufacturer standards. ·Good understanding of vehicle diagnostics and repair procedures. ·Experience carrying out wheel alignment checks is advantageous. ·Excellent attention to detail with a commitment to first-time quality repairs. ·Strong communication skills and the ability to work effectively within a team. ·A positive, reliable and professional attitude. ·Full UK Driving Licence. Alternative Job Titles ·MET Technician ·Mechanical, Electrical & Trim Technician ·Vehicle Strip & Fit Technician ·MET Strip Fitter ·Vehicle Dismantler & Reassembler ·Bodyshop MET Technician ·Automotive MET Technician ·Vehicle Repair Technician ·Strip & Fit Technician APPLY TODAY This is an excellent opportunity to join a growing accident repair business that values skilled technicians, invests in modern repair methods and offers genuine long-term career progression. If you're an experienced MET Technician looking for your next challenge within a professional bodyshop, we'd love to hear from you. Apply today for immediate consideration. Contact Steve @ AutoSkills - job reference - 54234

We’re seeking a passionate Self Employment Adviser to support individuals across Norfolk and Suffolk to start, sustain, and grow their businesses. This is a rewarding role where you will make a real impact by helping participants overcome barriers and achieve sustainable outcomes. You’ll manage a caseload, providing tailored advice and practical support including business planning, tax understanding, and financial forecasting. Using coaching strategies, you will motivate participants to progress and succeed, delivering both one-to-one and group sessions. Working closely with colleagues and stakeholders, you will maintain accurate records, meet performance targets, and ensure compliance with quality standards. You’ll also support events and initiatives that promote self-employment opportunities. We’re looking for a proactive, organised individual with strong self-employment knowledge, excellent communication skills, and confidence using Microsoft 365 and digital tools. Flexibility is required, including occasional evenings and weekends. At Seetec, we are committed to safeguarding, inclusion, and supporting people to achieve their full potential. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £30,000 up to £32,000 per annum. (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Company Pension Scheme - 5% Employee 5% Employer Health Insurance Allowance Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance Annual Salary Increase Enhanced Maternity/Adoption and Paternity Pay Arrangements Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets * Refer a Friend Scheme There’s also the opportunity to progress your career! Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed) . Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Norwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 21 July 2026 Skills and Experience Essential Strong knowledge of self-employment and the challenges individuals face when starting or growing a business. Experience delivering practical business advice, coaching, or employability support. Ability to motivate and inspire individuals using effective coaching or engagement strategies. Good understanding of the employability sector and available local business support services. Confident IT user, with experience of Microsoft 365 and digital delivery tools (e.g. Teams). Excellent organisational, planning, and interpersonal skills, with the ability to manage multiple priorities and work independently. Desirable Target-driven, high-performance environment Contractual requirements and quality standards Using IT systems to analyse training needs, monitor delivery, and report

SEMH Support Staff – STEM College, Norwich Location: Norwich, Norfolk Start Date: September Pay: £100 per day or £16.66 per hour We are looking for dedicated and compassionate SEMH (Social, Emotional and Mental Health) Support Staff to join our team at a specialist STEM centre in Norwich. This is a rewarding opportunity to support young people aged 6–16 years with their education and personal development in a supportive learning environment. The Role The role will involve: Providing 1:1 support for individual students. Working as a Classroom Assistant, supporting small groups of up to 12 pupils. Helping students with their learning, emotional wellbeing, and engagement. Working closely with teaching staff to create a positive and inclusive environment. Work is available from 1 to 5 days per week, depending on Norfolk County Council contracts, Centre requirements, and school needs. Essential Requirements Applicants must: Have experience working with children and young people aged 6–16 in the UK. Have knowledge and understanding of supporting pupils with Social, Emotional and Mental Health (SEH) needs. Hold an enhanced DBS certificate registered on the DBS Update Service. Have the right to work in the UK. * Be reliable, patient, and committed to making a positive difference. Please note: We are unable to offer sponsorship for this role. If you are passionate about supporting young people and are looking for flexible work within a specialist educational setting, we would love to hear from you. Apply today to be ready for September starts

My client are looking for sales-driven people for an ambitious, forward-thinking business in Norwich City centre. Every evening off and a long weekend every week - great work/life balance! The starting salary is £25,000K and with uncapped commission, you can realistically expect to be earning £30-£35,000k p.a. within your first year and more than £45,000k OTE after where you could be making £60K OTE plus. You will, of course, be given comprehensive training in order to succeed. This is an exciting opportunity for a proactive sales professional. You will be creating business pipeline opportunities by making outbound calls and marketing emails to prospective clients, developing and supercharging the relationship, and selling commercial services. Could this be you? Ambitious, tenacious and have the eye to spot a business opportunity Excellent communication skills and a good level of IT literacy Confident and concise on the telephone: able to lead a conversation and advise when needed Determined desire to succeed and a highly motivated mindset * ideally, commercial experience within a target or KPI-driven environment but this is not essential; this is a personality-led role that will suit someone who is driven, focussed, productive, and organized! Salary PLUS competitive and attractive commission structure, a great work/life balance, opportunity for progression, a fun and focused working environment, and monthly benefits based on personal and team performance. Working hours are Monday to Thursday 7.00 am to 3.30 pm with a midday finish on a Friday so this is a great role for work/life balance too. This is an office-based role, in a modern office with great facilities in a beautiful part of Norwich city centre. If you are looking for your next sales opportunity, we would love to have a chat with YOU! I look forward to hearing from you

.NET Developer, .NET 9, C#, Agile - West Malling, Kent (Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer) We are pleased to announce the arrival in the UK of one of Silicon Valley's most successful and exciting brands. They're at the heart of the Internet, helping the most innovative companies remove the complexities of delivering any experience, to any device, anywhere. Having setup an R&D centre in the UK they are looking to hire several .NET Developer at all levels who are passionate about developing revolutionary software solutions. .NET Developer applicants should have commercial experience with: .NET, .NET Core / ASP.NET MVC, C#, Azure SQL and Agile. Full training will be provided into: .NET 9, JavaScript, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB. If you are dedicated to the youthful optimism of problem solving through intellectual curiosity, collaboration and commitment this could be the role for you. Our client is growing quickly. If you'd like to work in a culture where hard work and innovative ideas are consistently rewarded, join them and help shape the future of the hyperconnected world. Location: West Malling, Kent, UK / Remote Working Salary: £25,000 - £30,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Swedish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level Swedish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Kalibrate exists to deliver the right insight, at the right time, to give organizations answers to their most challenging questions. We’re partners in growth. We serve decision makers across location and fuel pricing in markets all over the world — from high growth emerging concepts to the most established international operators. Our platforms and analytics solutions directly empower decision-making and provide clear financial value. These decisions help grow economies, create jobs, and improve the communities where we live, work, and play. Role Reporting to the Director of Data Science Research, the Data Scientist is a highly skilled individual contributor responsible for designing, developing, and deploying advanced data science solutions across Kalibrate's product portfolio. This role focuses in particular on our pricing product suite, applying leading statistical, machine learning, and AI techniques to deliver innovative solutions for fuel pricing while contributing to the technical excellence of the Data Science Research team. Key responsibilities include: Data Science Solution Development & Delivery o Apply statistical and econometric modeling, time series analysis, optimization methods, and generative AI to develop improved approaches to demand modeling, elasticity estimation, price recommendation, competition analytics, and related challenges. o Develop reusable tools, frameworks, and components to support and accelerate delivery of value from data science. o Deploy scalable and maintainable solutions to cloud environments, leveraging version control practices and robust code quality and documentation standards. o Work independently and as part of the Data Science Research team, contributing to research prioritisation and technical direction in collaboration with the Director and Product leadership. Technical Excellence & Mentorship o Demonstrate technical excellence by delivering high-quality, innovative solutions and championing best practices to ensure research outputs are reproducible, scalable, and maintainable. o Contribute to evaluation and adoption of appropriate tools, programming languages, and technologies. o Mentor junior team members, sharing knowledge and supporting their professional development. o Identify and contribute to patent opportunities and the company's intellectual property portfolio. Collaboration & Communication o Collaborate across Development, Product, Analytics, and Commercial teams to ensure solutions address business challenges and stakeholder objectives. o Partner with operational teams to ensure data pipelines and infrastructure are robust, secure, and optimized for research and production workloads. o Communicate technical concepts and outcomes effectively to both technical and non-technical audiences. Innovation & Continuous Learning o Stay current with developments in data science, machine learning, and AI, applying state-of-the-art techniques to project work. o Develop comprehensive knowledge of the retail fuel industry to understand domain challenges and help guide product innovation. o Share knowledge and promote best practices across the team and company. Profile Qualifications & Profile o Ph.D. or master's degree in a quantitative discipline. o Demonstrated track record of designing, developing, and deploying data science and machine learning solutions in commercial environments. o Expertise in statistical or econometric modeling and optimization techniques. o Proven ability to independently manage complex projects under tight deadlines while maintaining high standards of quality and reliability. o Strong written and verbal communication skills for both technical and non-technical audiences. o Cross-functional team collaboration experience with product, engineering, and business stakeholders. o Experience in pricing data science is desirable, particularly within the fuel or retail sectors. Technical Skills & Experience o Advanced proficiency in Python and/or R for data science development. o Proficiency in SQL for data extraction, transformation, and analysis. o Experience with version control (Git) and modern software engineering practices including code review and collaborative development. o Familiarity with using generative AI tools such as Github Copilot to support development and enhance productivity. o Knowledge of solution deployment with cloud platforms (preferably Azure), including containerization (Docker) and CI/CD pipelines is desirable. Location & Travel This a remote role within the UK. Travel to our offices in Manchester city centre, or client and partner locations, may be required for meetings and events. The Data Science Research team operates across multiple time zones globally, so working hours may occasionally need to flex to accommodate necessary collaboration with international colleagues. 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Area Sales Manager Patch covers postcodes - BN, BR, CR, CT, DA, ME, RH, SE and TN Competitive salary plus company car and bonus scheme Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. As well as exceptional customer service, technical innovation, and manufacturing expertise, we continue to be a leader in our field in corporate responsibility and sustainable business practice. We have an unrivalled offering of products, a respected brand, and a successful sales team! It’s within this passionate team at Marshalls, that we’re recruiting for an Area Sales Manager to work with our key merchants delivering sales to the landscaping side of the business. So, What’s the mission? To support the Divisional Trading Manager (Landscaping) and wider management team to focus on the key activities, maximise sales and margin opportunities with existing accounts and to actively prospect and nurture new accounts. Actively engage and establish regular business reviews with identified merchant branches in the area, whilst developing and maintaining close day-to-day working relationships with other business functions. You will proactively develop, influence, and manage merchant, contractor and relevant house builder accounts to ensure area turnover, profitability and market share ambitions are achieved across all domestic landscaping products. What are the mission-critical skills? • Strong commercial experience across a wide number of stakeholders including builders’ merchants, domestic patio & driveway installers, and relevant house builders, • Excellent interpersonal skills and a proven track record of growing business through relationships and sound commercial process, • Strong presentation and communication skills capable of delivering a message with authority and confidence to an individual or wider audience both internally and externally, • An ability to grasp the technical aspects of a product to ensure we can sell on the strength of our products and services rather than price What’s in it for you? This is a great opportunity to take the next step toward progressing in your career and joining our industry-leading company! New ideas are encouraged, and you will be rewarded with the opportunity to learn and grow, achieving your career aspiration! Have a look at our _ for more information on working at Marshalls! Benefits • Car, • Bonus scheme, • Development opportunities, • Guaranteed Christmas holidays, • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% employer matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! This advert will close at 4pm on Friday 20th March 2026 Agencies we’ve got this one thanks.

Warehouse Operative We are looking for a full time and permanent Warehouse Operative. The ideal candidate would ideally hold a Counterbalance Forklift Licence or who is willing to go through the FLT Training to join our team at the Tamworth Operations Centre to assist with our Washrooms, Healthcare and Floorcare Divisions. The key responsibilities of a Warehouse Operative at phs will involve; • To maintain the relevant paperwork., • Preparing Stock for Drivers., • To keep stock areas clean and tidy always., • To carry out stock takes as and when requested., • To carry out any task deemed necessary by the Operations Manager., • To liaise and form good working relationships with other members of staff within the Branch., • To fully comply with current health and Safety legislation and procedures. The ideal candidate for a Warehouse Operative role at phs will:, • Having the manual handling capability to handle large amount of stock daily., • Ability to work under pressure., • Forklift licence., • Health and Safety., • To carry out all operations and activities in the prescribed manner., • Use the correct tools and equipment for the operation including any relevant safety equipment or protective clothing., • Report any defects in equipment or protective clothing immediately., • Avoid improvising or taking short cuts which would entail unauthorised or unnecessary risks., • Maintain a clean & tidy working area., • Report accidents or near miss incidents promptly., • Suggest ways of eliminating or reducing hazards., • Cooperate with accident/incident investigations in order to prevent reoccurrence., • Develop a personal concern for their own safety and that of their colleagues. In return for your commitment and expertise, you will get:, • Normal working week – 40 Hours over 5 days Monday to Friday., • Salary paid 4 Weekly., • Be presentable with good verbal and written skills, • You’ll be working with a great team including a supportive senior management team., • You’ll be a key and important player in an exciting transformation of our business., • You’ll have a full, thorough induction with technical and product training., • Opportunity for career development!, • Pension Scheme., • Company Benefits including discount schemes., • Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year. Due to the nature of our work, bank holidays are normal working days except for Christmas Day. About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 57 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Sector Growth Manager (M&E / Data Centres). Keywords: Data Centre, HVAC, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2.

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Finance Transaction Analyst This role is hybrid, with 3 days per week in Glasgow City Centre Office. Location: UK-based Duration: Initial 6-month contract Start Date: ASAP Day Rate: £300 IR35 Status: Outside IR35 (pending final determination) All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. • In order to send a proposal please follow the below steps, • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/yV6DEZpG1nN, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Role Overview We are seeking an experienced Oracle Lead Developer (7-10+ years experience) to spearhead the analysis, design, and development of complex database solutions. In this role, you will collaborate directly with solution architects and business stakeholders, mentor junior developers, and drive the technical direction of Oracle database projects from inception through to deployment. Key Responsibilities • Lead the design and analysis of database solutions, working closely with solution architects and business stakeholders to deliver robust, scalable outcomes, • Create and maintain Technical Design Documents (TDDs), ensuring clarity, accuracy, and adherence to project specifications, • Develop, review, and optimise complex Oracle PL/SQL code including Procedures, Packages, Functions, and Views, • Lead database development on Oracle 19C, implementing best practices in database design and query optimisation, • Conduct thorough code reviews and uphold development standards aligned with industry best practices and project requirements, • Coordinate with architects, developers, and stakeholders to ensure consistent delivery of high-quality solutions, • Partner with project managers and business analysts to ensure development aligns with business requirements and timelines, • Manage the full software development lifecycle (SDLC) independently — from design and development through to testing and deployment, • Act as the primary technical point of contact for the development team, maintaining open communication channels across all stakeholders, • Provide technical expertise during project planning sessions and contribute meaningfully to architectural design decisions. Required Skills & Experience • 7–10 years of hands-on experience as an Oracle Developer with deep expertise in PL/SQL and Oracle Database 19C, • Proven track record of leading database development projects end-to-end, • Strong ability to write, review, and optimise complex PL/SQL code (Procedures, Packages, Functions, Triggers, Views), • Solid understanding of database design principles, normalisation, indexing strategies, and performance tuning, • Experience producing Technical Design Documents and working within formal SDLC processes, • Excellent communication and stakeholder management skills with the ability to bridge technical and business teams. Desirable Skills The following are advantageous and will strengthen your application: • Experience with Oracle Forms and Reports (D2k) and Oracle HUB, • Oracle performance tuning, execution plan analysis, and AWS reporting, • Familiarity with version control systems such as Git, PVCS, or SVN, • Working knowledge of project management and collaboration tools, including JIRA and Confluenc, • Domain knowledge in Banking and Financial Services, • Demonstrated experience mentoring and guiding junior and mid-level developers.

Job title: Maconomy Solutions Architect Location: UK or US with flexible working arrangements Reporting to: Lead Architect About us At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients. What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be. About the role We are seeking an experienced Maconomy ERP Cloud Solutions Architect specialising in core finance, project management, shared service centre, and process automation solutions. You will collaborate with finance partners to understand our needs and translate them into, scalable solutions using Maconomy ERP Cloud. You will define the architecture, creating solutions that combine architecture with data-driven automation and AI-enabled processes to ensure that financial operations are streamlined and optimised. You will have strong consulting experience, with the ability to drive value identification, realisation, and business case development, ensuring that projects are aligned with business objectives and demonstrate clear return on investment (ROI). You will report to our Lead Architect. Key Responsibilities Strategic Advice: Leverage consulting experience to assess client needs, advise on best practices, and lead the development of technology roadmaps that support business goals, focusing on finance operations such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project and Portfolio Management, Enterprise Performance Management and Financial Reporting. Business Case & ROI: Work closely with finance leaders to identify and quantify business value, create and validate business cases, and present ROI analyses. Ensure that proposed solutions deliver measurable financial and operational improvements. Stakeholder Engagement: Collaborate with finance teams, Global process owners, IT departments, and other key stakeholders to gather requirements, create solution designs, and deliver technology solutions that are aligned with business needs and regulatory requirements. Solution Architecture: Design, implement, and lead Maconomy Cloud Finance-based financial solutions that align with the organization's finance and business strategy. Develop robust architectures that integrate finance processes with Maconomy ERP Cloud applications. Technology Leadership: Provide strategic oversight and hands-on guidance throughout the entire solution lifecycle—from requirement gathering, architecture design, configuration, development, testing, and deployment. Value Realization: Drive post-implementation reviews to ensure value realization, providing ongoing support and strategic input to continuously improve financial systems and processes. Innovation & Best Practices: Stay up to date on the latest Maconomy ERP Cloud capabilities and emerging technologies in finance. Apply innovative thinking to continuously evolve solution offerings, ensuring the organization is utilizing the best technology stack. Project Management: Support the management of project delivery including timelines, budgets, resource planning, and risk management. Lead the execution of major finance transformation projects, ensuring that they are delivered on time and within scope. Compliance & Governance: Ensure all solutions adhere to compliance, governance, and risk management protocols, especially in regulated industries. About you Experience • 8+ years of experience in designing and implementing Maconomy Cloud Finance solutions, specifically in global company with financial shared services., • Strong experience in a consulting role, delivering finance technology solutions and advising on best practices., • Proven experience in business case creation, value identification, and delivering measurable ROI. Technical Skills: • Deep expertise in Maconomy Financials (General Ledger, Accounts Payable, Accounts Receivable, Asset Management, and Financial Reporting). PPM experience bonus., • Experience in integrating Maconomy with other ERP systems and third-party applications., • Understanding of cloud technologies and SaaS implementation approaches., • Familiarity with AI-enabled analytics, Maconomy Digital Assistant (ODA), and Maconomy Autonomous services., • Proven experience with Intelligent Automation frameworks — including RPA, AI/ML, NLP, or process mining. Soft Skills: • Strong leadership and stakeholder management skills, with the ability to engage and influence senior management., • Problem-solving mindset with the ability to navigate complex financial systems and processes. Certifications: Maconomy Cloud certification in Financials or ERP is a plus. Our Pledge At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. #LI-DT2 #LI-REMOTE Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Rewards & Benefits on Offer; • Ongoing training and coaching and progression opportunities, • A fully remote position (UK only) with all equipment provided., • EAP (Employment Assistance program), • Free 24/7 counselling, legal & information line, • Employee of the quarter awards (prizes have included trips for two abroad, brand new laptop or tv, yearly gym or cinema membership, beauty and wellness monthly subscription, etc), • Regular parties and events, • Pension scheme, • Free eye test, • Free flu vaccination, • Monday - Friday working hours, No weekends! The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for a Fluent Brazilian/Portuguese speaking Customer Advisor to join their growing team as soon as possible. You do not need to live local, and we are open to applicants that live in the UK. All equipment will be provided though you may have your own suitable workspace at home. If you feel you have the skills and experience required then please apply for an immediate response! The Role you’ll be doing; • As a Brazilian/Portuguese speaking Customer Advisor, you will be responsible for conducting professional calls on behalf of our clients to communicate complex information about new technologies, raise product awareness, and assess the requirements of prospective customers. Your key responsibilities will include:, • Conducting calls to generate high-quality leads, • Acquiring, with training, a good knowledge of product features and applications, and utilizing this information efficiently in your communications, • Understanding the needs of prospective customers and reacting accordingly, • Maintaining organized and detailed records of customer interactions, • Researching contacts and considering their requirements prior to communication, • Supporting your colleagues and working as a team, • Embracing our company values, • Delivering a very high standard of quality and professionalism at all times About You; • Native/Fluent in Brazilian/Portuguese is essential., • Fluency in Spanish is preferred., • Positive attitude and results-driven, • Good team and interpersonal skills, • Confidence to direct the course of a conversation and handle objections, • Well-organized and conscientious, with excellent attention to detail, • Ability to quickly learn new processes, • Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc.)

Commercial Account Manager Field-based covering: SE, BR, DA, ME, TN, CT, BN postcodes Competitive Salary + Car + Bonus + Benefits Marshalls is a market leader in the manufacturing and supply of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape markets. Our Marshalls mission is ‘Creating Better Spaces’; we’ve held a super brand status since 2010 and are a successful FTSE 250. Every step we take, every product we make, is geared towards making the world around us a better place to live. We are recruiting an experienced professional with a strong background in Commercial Account Management to develop relationships with Sub Contractor and our Key Specialist Merchant customers. So, what’s the mission? Demonstrating your commercial drive and passion, you will have full responsibility for your sales and profitability budget. You will take ownership whilst working collaboratively with commercial colleagues to identify and secure multi product cross catalogue opportunities across sub contractors and Merchants. • Develop and implement a focused territory Business Plan based upon the territory sales budget for all commercial product catalogues., • As a Commercial Account Manager you will promote early pre-tender engagement, prepare and present project related value propositions, installation benefits and on site product training in conjunction with relevant Marshalls’ product specialists and support services to maximise sales opportunities with Contractor and Sub Contractor supply chains., • Work closely with the Divisional Trading Manager and sales colleagues to ensure national priorities, successes, and focus is maintained throughout all sales and support functions., • Identify, monitor, and report competitor activity and market trends, • Assist the Company at Exhibitions, Trade Events, CPD Seminars, Tool Box Talks, Presentations and Corporate events when required., • Promote and deliver sales growth of NPD and specialist products., • Use and monitor KPIs, systems, ABI leads, project pipelines and CRM reporting effectively to maximise both best practice and time management in order to achieve regional objectives., • This is an established patch so you will take responsibility to maintain those existing relationships. You will manage contractors, sub contractors and attend regular business reviews throughout your region in line with our ‘Creating Better Spaces’ mantra., • Your experience and commitment to project tracking and conversion skills will stand you in great stead too. What are the mission-critical skills? • It is essential that you have External Sales and or Account Management experience in the construction industry, selling products to sub-contractors, and key specialist merchants, • You have a successful track record, including major project and account management, • You can demonstrate your ability to develop long-term relationships with both customers and colleagues, • You have proven project-tracking and conversion skills, • You are self-motivated, dynamic, and driven, • Confident in working independently with the skills to work under your own initiative, • Presentable, credible, and reliable Being field-based, you will need a full UK driving licence and be able to commute within the patch as detailed Benefits We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. Benefits include; • Company Car, • 34 days per annum or the equivalent in hrs (inclusive of bank holidays), • Sales Bonus, • Monday - Friday, • Health care cash plan, • Cycle to work scheme, • Employee discount on products, • Retailer discounts, • Marshalls Wellbeing Centre, • Share purchase scheme, • Life assurance, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% company-matched pension scheme Equal Opportunities We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We call this doing business The Marshalls Way. We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself! Closing Date: 12noon Monday 27th October 2025 Agencies: We’ve got this one, thanks! #INDHP

This is not just another EA role. We need someone exceptional - not just an organiser, but a strategic operator. Someone who thrives on pace, precision, and influence. Someone who can bring structure to ambiguity, clarity to complexity, and momentum to high-stakes decisions.. If you want a routine, reactive support role, this isn’t for you. If you want to be at the centre of a major transformation, ensuring focus and high impact execution every single day - this is your opportunity. Enabling High-Impact Leadership • Own and manage complex scheduling, ensuring the CEO and MD time is spent on high-impact decisions, strategy and influence. You will also manage the scheduling for our Senior Director., • Anticipate needs - proactively resolve conflicts before they happen, keep workflows seamless, remove friction, and enable deep focus., • Manage information flow, distil complexity, and filter requests - acting as a true partner., • Use AI-powered tools to streamline workflows and free up time for high-value priorities., • Handle confidential and sensitive information with absolute discretion and professionalism.Driving Momentum, • Keep decisions, follow-ups, and priorities moving forward at speed - ensuring nothing falls through the cracks., • Ensure the CEO & MD enter every meeting fully prepared - armed with sharp insights, key context, and clear next steps., • Support execution of our transformation plan - turning strategy into action and keeping key initiatives on track., • Track commitments and ensure follow-through, so the right things happen at the right time.Engaging the Team, • Own and coordinate governance rhythms - including Board meetings, Leadership Team sessions, and strategic planning cycles., • Enable seamless internal comms - ensuring alignment, clarity, and rapid decision-making., • Shape high-impact team engagement - from leadership offsites to annual retreats.Being the Bridge, • Be a trusted bridge between the CEO/MD and leaders, board members, and key partners., • Draft and refine correspondence, presentations, and reports with precision and insight., • Create clarity in a fast-moving environment - distilling complex information, enabling fast, confident decisions and ensuring the right people know.We believe diverse perspectives drive better leadership. We actively seek team members who bring different experiences, backgrounds, and viewpoints. That’s why we welcome people from all walks of life who have the skills we seek – whether those skills have been gained through formal working environments or elsewhere. APPLY IF YOU ARE… • Super organised & detail-focused – You thrive on structure, precision and keeping everything running smoothly. You juggle competing priorities with ease and work to tight deadlines., • A proactive problem-solver – You take initiative and can handle shifting priorities, with the ability to predict what might be needed and when, and how you can best prepare yourself and those around you accordingly., • Exceptional at relationships – You’re confident engaging senior leaders across sectors, investing deep care in relationships, and skilled at strengthening the CEO & MD’s most critical networks., • A tech early adopter – You use AI for clarity, structure, and speed, and see it as a creative amplifier to sharpen your insights and broaden your perspectives., • A strong communicator – You are comfortable working with senior leaders and external partners and have strong written and verbal capabilities., • Able to work at pace – You’ll need to stay on top of multiple priorities in a fast-moving environment and be happy working without a big support structure around you., • Discreet & professional – You handle sensitive information with absolute discretion., • A high-energy executor – You zoom out to see the big picture, then zoom back in to execute with precision and speed - driving things forward with pace. YOU’LL LOVE IT HERE IF YOU... • Are optimistic, bring warmth and good humour to work, have a strong collaborative work ethic and bring positive intent to every situation., • Have a curious mind and are always open to the insights and perspectives of others., • Are passionate about being efficient, resourceful, creative and a great problem solver., • Are passionate about what we are trying to do and you see this as an opportunity to align your values and purpose with an impactful social enterprise with big ambitions.Everything is changing - and everything is at stake The Forward Institute is a high-impact, fast-moving non-profit working with the UK’s most influential CEOs, policymakers, and institutions. At the heart of our mission is a belief that leaders change the world. So we’re building a next generation leadership firm, with impact and humanity at its heart. For a decade, we’ve been pushing (and helping) leaders to rethink what’s possible and create organisations that create a better future for people and planet. Now, we’re going further. AI is the defining leadership challenge of our time. It will accelerate (or help solve) every other global crisis: climate, inequality, geopolitics. We’re not just adapting - we are working to set the agenda. Over the next year, we’ll be launching major initiatives, and scaling our impact to shape how the UK’s most senior leaders think, act, and lead in this era of unprecedented change. And we are moving fast. The CEO and MD are leading this charge. Your role? To ensure they can stay ahead of the curve, focus on what matters most, and drive impact at the highest level • A front-row seat in a next generation leadership advisory firm – Gain valuable exposure to leadership decision-making., • A meaningful, high-impact role – Be a key support in an organisation that drives leadership change., • A supportive and collaborative work environment – You’ll work closely with senior leaders who value your contributions., • A competitive salary – We recognise and reward the value of top talent., • A fixed-term opportunity – Perfect for those looking for interim experience in a senior EA role. YOU’LL ALSO GET • Private health insurance with Vitality - including discounted gym membership., • 5% employer pension contribution., • 30 days paid holiday + bank holidays., • Hybrid working - with a generous home office setup allowance. Our office is near Holborn, within easy walking distance of several over- and underground stations., • A high-energy, high-impact team - we move fast, challenge each other, and love what we do., • A mission-driven organisation - we don’t just talk about responsible leadership; we live it., • A front-row seat to systemic change - and the chance to help shape how big business drives positive impact., • Access to world-class development opportunities - from cutting-edge training to incredible speakers you won’t hear anywhere else., • Serious investment in your growth - we prioritise training, mentorship, and the tools you need to operate at your highest level.TO APPLY: Please send your CV and answers to the following questions, explaining;, • What interests you most about the Forward Institute’s mission and work, and how do you see the role of an EA contributing to that?, • What aspects of this role excite you most? Applications without an answer to the cover letter questions will not be considered. You will need to hold any relevant Visas/Work permits. Role closes on 25th March. The interview process will be as follows: • First round interviews in the week beginning 31st March, • Role related task, • Second round interviews in the week beginning 7th AprilWe want to make this recruitment process as inclusive and accessible as possible. Please get in touch with jess.dennis@forward.institute to discuss any specific requirements or queries you have that relate to inclusion. This might be related to a protected characteristic, accessibility requirement or communication preference. We offer reasonable adjustments for the interview process and on the job. Please also get in touch if you have any other questions.

Graphic Designer & Photographer Location: Coventry (Hybrid – 3 days in office) Salary: £29,000–£31,000 + Bonus Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we’ve grown into a national organisation without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our continued success is built on 5 pillars — Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation — and our marketing team plays a vital role in bringing this message to life. As we continue to raise the bar, we’re looking for an exceptional Graphic Designer & Photographer to join our fast-growing in-house marketing team. The Opportunity This is a dynamic, hands-on creative role for someone who thrives on variety. You’ll split your time between high-quality design production and professional photography, creating assets that directly contribute to brand growth, lead generation, and business success. You’ll work closely with our Design Manager to evolve the brand and execute creative strategy — while confidently managing your own briefs from concept to delivery. If you enjoy autonomy, collaboration, and seeing your work make real impact, this role is for you. What You’ll Be Doing Design Production (50%) • Create branded assets including brochures, proposals, case studies, presentations, and internal communications, • Design compelling visuals for LinkedIn, email campaigns, newsletters, and web, • Refine and format high-impact sales decks and bid presentations, • Support major campaigns, conferences, and exhibitions (signage, stands, collateral), • Turn briefs into polished, on-brand creative aligned to tone, layout, and campaign objectives Photography & Visual Content (30%) • Capture high-quality imagery at internal events, client sites, and corporate headshot sessions, • Travel nationally to document client projects and charity initiatives, • Edit and deliver professional photography aligned with brand guidelines, • Maintain and organise a central photo library, • Collaborate with Content and Social teams to support PR, storytelling, and lead-gen activity Collaboration & Workflow (20%) • Partner with Design, Content, Digital, and Events teams to deliver multi-channel campaigns, • Manage timelines and revisions using project management tools (e.g. Motion), • Prepare artwork for print and liaise with suppliers, • Ensure consistent, high-quality output across all platforms What We’re Looking For • 3+ years’ professional design experience (agency or in-house), • A strong portfolio demonstrating both digital and print expertise, • Advanced skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop), • Canva experience (for agile content production), • Basic HTML/CSS knowledge (for email and web assets) preferred, • Confidence in corporate and event photography, • Excellent layout, typography, and colour skills, • Strong attention to detail, • Ability to manage multiple projects and deadlines, • Self-sufficient, proactive, and confident working from brief, • Open to feedback and collaborative by nature Tools You’ll Use Adobe Creative Suite | Canva | Motion | PowerPoint | Klaviyo (or similar) | GA4 | LinkedIn & social platforms | SharePoint | Brand Centre The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (3 days in Coventry office, 2 from home), • UK travel opportunities Why Join Us? • Award-winning workplace culture, • Clear brand direction with room for creative input, • Exposure to national campaigns and large-scale events, • A supportive team environment where your work genuinely matters, • Real opportunities for development If you’re a creative professional who wants variety, autonomy, and the chance to see your work drive real business growth — we’d love to hear from you.

📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Incentive Awards tied to your performance + | ✨ ⭐Our Risk & Compliance team At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We’re looking for a Senior Compliance Advisory Manager to join our second line of defence (2LoD) Compliance Team as part of our Risk and Compliance Collective.We’re looking for a pragmatic, collaborative and experienced senior compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone. This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Borrowing Collective covering primarily Homeownership (mortgage credit broking) as well as supporting on our unsecured products (loans, overdrafts, Flex) reporting directly to Monzo’s Head of Compliance Advisory. This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and meet our regulatory compliance obligations. This will require experience of advising on FCA requirements as well as a grounding in the wider retail banking and payments landscape and requirements. 🔑 You’ll play a key role by... • Working proactively and closely with the Product teams in Borrowing to provide clear and accurate technical compliance advice across a number of areas (FCA Handbook primarily, though not exclusively, MCOBS, CONC, PRIN)., • Providing compliance advice and guidance on financial promotions, supporting both the Marketing and Financial Promotion teams., • Building and maintaining proactive, effective and constructive relationships with fellow Compliance team members, supporting the Compliance Leadership and regularly liaising with first line Risk, Legal and Audit., • Supporting the vision, strategy and direction of Conduct and Compliance Advisory, consistent with the CRO’s broader strategy for the Risk, Compliance and Financial Crime Collective., • Promoting the culture and practice of compliance within Monzo through training, coaching and constructively challenging first line colleagues., • Challenging our policies and procedures to make sure that we’re providing great customer outcomes and meeting regulatory requirements., • Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements., • 2LoD support and oversight on Regulatory Breach and Incident Management., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance and conduct risk management., • Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’. This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met. 🤩 We’d love to hear from you if… • You have in-depth knowledge of Mortgage Conduct of Business (MCOB) rules and solid experience advising on regulatory requirements for mortgages broking including mortgage and protection advice., • Have a strong understanding of Consumer Duty., • CeMAP qualification not essential but could be advantageous., • You have gained hands-on regulatory experience and practical understanding of relevant regulation having ideally spent time in house at a bank, and/or financial technology company advising on regulatory conduct compliance matters., • You like to be where the action is and thrive in fast paced environments where you can take the lead and shape new products and initiatives by building strong, mutually respectful relationships., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives., • You have working knowledge of the role of the Risk and Compliance function within the 3 lines of defence model., • You're self-motivated, highly organised and focused on executing well., • You're able to work independently and with changing priorities., • You’re able to build strong, mutually respectful relationships with diverse teams., • You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo., • You have a passion for compliance and are excited about the future of banking and want to work with us to shape it. The Interview Process: Our interview process involves three main stages: • Recruiter Call (30mins), • Initial Call (30 mins), • Final stage (x3 interviews) consisting of a case study, role specific interview, and collaboration interview Our average process takes around 3-4 weeks but we will always work around your availability. 🙌What’s in it for you 💰£86,000 to £100,000 + Incentive Awards tied to your performance ➕ benefits 📍This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. #LI-TK1 #LI-Remote

Senior Technical Account Manager - Unified Communications / CCaaS Applicants must be based in Germany and able to speak professional level German (C1 and above) Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Knowledge of Unified Communications and/or Contact Centre Technology including;, • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. Applicants must be located in Germany with right to work. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Are you a passionate IT professional looking to grow your career in the education sector? We’re looking for a proactive IT Support Engineer to join a well-established group of schools in the heart of Cambridge. Cambridge (City Centre) - Full-time - £25,000 - £30,000 depending on experience This full-time role offers the opportunity to support three vibrant school sites, providing hands-on technical support and contributing to the smooth running of classroom and administrative IT systems. What you’ll be doing: • Deliver 1st line IT support to staff and students on-site and remotely, • Maintain and troubleshoot hardware, software, networks, and peripherals, • Support classroom AV technology and digital sign-in systems, • Assist with Office 365 and Google Workspace user management, • Participate in rollouts of new systems and IT projects, • Ensure consistent IT service delivery across multiple sites, • Liaise with external providers when necessary What we’re looking for: • Previous experience in an IT support or IT engineering role, • Exposure to school or education environments is highly desirable, • Familiarity with MS365, Google Suite/Classroom, networking fundamentals, and AV equipment, • Ability to support end-user devices (Windows, iPads, printers etc.), • A team player with a strong customer-service mindset, • Flexible to support occasional out-of-hours school events Why apply? • Home base in central Cambridge with travel to local school sites, • Free lunch, pension scheme, ongoing training, and career progression, • Supportive IT team and collaborative school environment, • Start date: 1st September 2025 (with potential for an earlier onboarding week) If you're ready to bring your IT skills to a meaningful role supporting the next generation, we’d love to hear from you.