JOB TODAY logo

Care supervisor jobs in United Kingdom - Page 2

Are you a business? Hire care supervisor candidates in United Kingdom

  • Head Barista / Supervisor
    Head Barista / Supervisor
    28 days ago
    £13.85–£15 hourly
    Full-time
    London

    We're looking for an experienced Head Barista/Supervisor to lead the floor at our Redchurch Street site - a specialty coffee and matcha destination built around craft, quality, and a fast-paced grab-and-go energy. This is a hands-on role for someone who knows their way around a portafilter and a matcha whisk equally well, and who can run a shift with confidence when the owner isn't on site. What you'll do • Lead daily floor operations - opening/closing, shift coordination, and maintaining our quality and service standards, • Train and support the wider team on coffee and matcha preparation, ensuring consistency across every drink, • Own day-to-day food safety and hygiene standards in line with our FSMS, • Step in for stock checks and basic ordering support alongside our supervisor team, • Be the senior presence on shift - handling customer issues, team questions, and day-to-day problem solving, • Help maintain the energy and standards that make Shoreditch our flagship site What we're looking for • Solid barista experience, ideally with specialty coffee background, • Matcha knowledge a strong plus (training provided if not), • Previous supervisory or shift-lead experience, • Comfortable running a site independently - calm under pressure, decisive, hands-on, • Genuine interest in coffee/matcha craft, not just service, • Reliable, takes ownership, communicates clearly with the team and owners What you'll get • Competitive pay, • A genuinely craft-led environment - we care about quality, not just throughput, • Room to bring your own ideas to the menu and service, • Growth opportunities Based in Shoreditch (E2 7DJ). Full-time.

    Immediate start!
    Easy apply
  • Nursery Practitioner
    Nursery Practitioner
    29 days ago
    £18.5–£20 hourly
    Part-time
    London

    We are seeking a few dedicated and passionate Nursery Practitioners and manager to join our team, committed to providing high-quality care and education for young children. As a key member of our childcare setting, you will be responsible for creating a stimulating, safe, and inclusive environment where children can learn and thrive. Key Responsibilities: • Plan and deliver a diverse range of engaging activities that support children's development across all areas of the Early Years Foundation Stage (EYFS) curriculum., • Observe, assess, and record children's progress, ensuring their individual needs are met and their achievements are celebrated., • Foster strong, positive relationships with children, parents, and colleagues, maintaining open communication and promoting a sense of community., • Ensure the health, safety, and well-being of all children in accordance with safeguarding policies and procedures., • Maintain a clean, organised, and inspiring learning environment., • Participate in team meetings, training sessions, and continuous professional development. Requirements: • A relevant Level 2 or 3 childcare qualification (e.g., NVQ, CACHE)., • Prior experience working in a nursery or early years setting., • A thorough understanding of the EYFS framework and child development., • Excellent communication, interpersonal, and organisational skills., • A genuine passion for working with children and supporting their growth., • Prior experience managing or deputy manager This is an exciting opportunity to contribute to a nurturing and vibrant childcare environment.

    Immediate start!
    Easy apply
  • Care / Support Worker
    Care / Support Worker
    29 days ago
    £13–£16 hourly
    Part-time
    Watford

    Please note this is a non-sponsorship Job. All applicants must have the right to work in the UK. A full UK driving license is essential. The role is subject to DBS checks. General This job description is not intended to be exhaustive. You may be required to perform any other duties as the organisation may require. You undertake to work to the best of your ability and use your best endeavours to promote, develop and extend the employer's organisation and interests. Conditions All offers of employment are conditional on you demonstrating your eligibility to work in the UK. Offers are also conditional on receipt of a minimum of two satisfactory references, covering at least the last three years on employment, with any gaps in employment history being explained satisfactorily. Whether references are deemed satisfactory is at the discretion of the organisation. Convictions During the recruitment process, we will ask job applicants to disclose any unspent convictions but will not ask job applicants questions about spent convictions, nor expect them to disclose any spent convictions, unless the job is exempt under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. If the position is identified as being exempt, the applicant will be required to undergo a DBS check, and this will also form a condition of employment. The main duties and responsibilities of the role are: • To assist clients with all personal care needs including, undressing, washing, bathing and toileting needs., • To follow the care plan., • To assist clients with mobility problems and other physical disabilities, including incontinence and help in use and care of aids and personal equipment., • To support and care for clients who require End of Life Support, • To engage in the promotion of mental and physical well-being of clients through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies, and recreations., • To make and change beds and all domestic tasks within the household., • Where required, to assist with client’s laundry., • Update, maintain current, accurate, confidential records for each client., • To perform such other duties as may reasonably be required., • To always comply with the organisation’s policies and procedures, which includes the client’s care plan and medication needs., • To report to the registered manager any significant changes in the health or circumstances of a client., • To encourage clients to remain as independent as possible., • All staff are required to attend mandatory training where appropriate; this includes induction and National Vocational Qualifications or their equivalent., • To enable and assist clients to maintain on a day-to-day basis as much autonomy and independence as possible., • To support and assist clients in identifying risks and recording the support plan which minimizes and manages the identified risk, • Identify and escalate any concerns, changes or Client needs to the Registered Manager., • Record & escalate appropriately all decisions which relate to clients who lack capacity., • Involve and consult with Registered Manager to ensure that the client’s views are expressed and acted upon., • Attend reviews of care as appropriate., • Update and continually improve practice by a mutually agreed method which may include attendance at staff meetings, learning support briefings and one-to-one supervision., • Take responsibility in conjunction with line manager for identifying further learning., • Be aware of requirements regarding codes of practice and relevant codes of conduct where appropriate issued by professional bodies., • Understand the requirement of the New Fundamental Standard Regulations 9 – 20, in relation to the Care Quality Commission Inspect regime and its importance to your workplace practice., • Promote good practice and be vigilant in recognising and reporting practice which does not meet the defined standard., • To assist and contribute to any regulatory body inspection or monitoring visit., • To always act, to safeguard clients from any form of abuse and to report such concerns immediately. Personal attributes • Caring and compassionate towards people in need of care and support and those providing these services, • Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to anti-discriminatory care practice, • Commitment to respecting the rights of clients at all times and to promoting their privacy, dignity and independence throughout their lives, • Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions, • Excellent time keeper and reliable, • Professional, smart appearance Knowledge & understanding • Good understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice, • Good understanding of the principles of high quality person centred care and support and anti-discriminatory care practice, • A relevant social care qualification or be willing to work towards one. Experience & skills • Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals, • Ability to support clients with all aspects of their daily living in a manner that respects their dignity, is non-judgemental and promotes their independence, choices and privacy, • Experience of care services, risk assessment and individual care and support Additional requirements • Willingness to work flexibly and to keep knowledge and skills up to date, • A satisfactory criminal records check and evidence that your name is not listed as barred from working with vulnerable people, • Full drivers licence with no points, Class 1 business insurance and a current MOT.

    Immediate start!
    Easy apply
  • Mobile Maintenance Engineer
    Mobile Maintenance Engineer
    1 month ago
    £36500–£46000 yearly
    Full-time
    London

    Description Why Reeve The best spaces don't stay great by accident. Brands that care about their environments need facilities kept in top condition — fast. That's what we do. Reeve delivers facilities maintenance for brands that care about their spaces, pairing skilled engineers with a world-class tech platform to turn jobs around quickly and keep every site running, compliant and looking its best. We're the long-term maintenance partner our clients rely on, long after the doors open. The Role We're looking for a Maintenance Specialist to deliver repairs and maintenance services across our clients' property portfolios, keeping their buildings running and compliant. You will be: • Reeve's first line of response for maintenance and building issues across client sites: diagnosing faults, carrying out repairs, and escalating to specialist contractors where needed, • Carrying out planned and reactive maintenance, logging jobs and resolution paths through Reeve's platform, • Performing site inspections, identifying issues before they escalate, • Attending sites alongside contractors, ensuring works meet Reeve's standards, • Carrying out general maintenance and repairs including leaks, plumbing, minor electrical works, lock changes and light decorating, • Supporting supplier coordination and operative dispatch across the portfolio About You • Level 2 City & Guilds qualification in electrical installations, plumbing or carpentry, • Solid general maintenance skills — comfortable across trades, • Strong understanding of health and safety, • Good communication and professional client-facing manner — you'll be representing Reeve on client sites, • Well-organised with good attention to detail — you can manage a schedule across multiple sites without dropping tasks, • Comfortable working alone and as part of a team, • Happy to work in a foot mobile position, • Able to reach our warehouse in Islington for 8am Salary • £44,000 – £52,000 depending on experience We'll kit you out • 🤝 Generous stock option scheme (ask us what this means if you're not sure), • 🏖 28 days holiday a year plus Bank Holidays, • 🍼 Parental leave: up to 12 weeks paid parental leave for the primary caregiver, • 💔 Pregnancy loss support leave, • 🕺 Regular socials. We love a good party., • 🤑 Octopus MoneyCoach, • 👶 Workplace Nursery Benefit, • 🚲 Cycle to Work scheme, • 🚉 Season Ticket Loans, • 🧠 WellHub and Dr Care Anywhere to support your mental and physical health and wellbeing Interview Process 1. Video interview with a member of the People Team, 2. In-person interview with Michael O'Dwyer (Maintenance Manager) and Charlotte Vaughan-Reynolds (Head of Operations), 3. Final interview with Simon Warner (COO)

    Easy apply
  • Children's Home Registered Manager
    Children's Home Registered Manager
    1 month ago
    £47000–£52000 yearly
    Full-time
    London

    We are working in partnership with an established and growing residential childcare provider to appoint an experienced Registered Manager for a children’s home supporting young people with complex needs. This is a key leadership position offering full operational responsibility for the home. The successful candidate will be accountable for delivering high quality, child centred care, maintaining regulatory compliance and leading a stable, motivated staff team. You will be responsible for: * Overall management of the children’s home * Ensuring compliance with Ofsted regulations and Children’s Homes Quality Standards * Safeguarding and promoting the welfare of young people * Leading, developing and supervising the staff team * Driving positive outcomes and improving Ofsted ratings where required * Managing budgets and ensuring the home operates efficiently About You * Previous experience as a Registered Manager within a children’s residential setting * Strong working knowledge of Ofsted regulations and inspection processes * Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards) * Proven leadership and team development experience * Passionate about delivering outstanding care and improving young people’s outcomes What’s on Offer * Competitive salary package * Performance related incentives * Supportive senior leadership structure * Opportunity to shape and develop the service * Clear progression opportunities as the organisation grows This is an excellent opportunity for a confident, child focused leader who wants to make a genuine impact within a supportive and forward thinking organisation.

    Immediate start!
    Easy apply
  • Front of House Team Member
    Front of House Team Member
    1 month ago
    £12.71 hourly
    Full-time
    London

    Overview The Front of House Team Member is responsible for delivering an exceptional customer experience while serving Myka's premium Greek frozen yoghurt and accompanying products. As the face of the brand, you will create a welcoming atmosphere, maintain high presentation standards, and ensure customers enjoy a friendly, efficient, and memorable experience. Duties • Welcome and assist guest with question, product recommendations by delivering a friendly, professional, and efficient service at all times., • Resolve basic concerns and issues when necessary., • Serve products according to brand standards (ensure presentation and product control)., • Replenish store displays, maintain product quality and freshness thorough the day, ensure cleanliness of the store at all time and support product preparation when required., • Handle cash, card and digital payments responsibly., • Promote loyalty programmes, special offers, and seasonal promotions., • Follow food safety, hygiene, and health & safety procedures at all times. Ensure food handling practices comply with company and regulatory requirements and report any health, safety, or maintenance concerns to management., • Work collaboratively with supervisors and colleagues to achieve daily goals. Support team members during busy periods., • Participate in training and development activities and contribute positively to a fun, energetic, and customer-focused culture. Essential · Excellent customer service and communication skills. · Positive attitude with a friendly and approachable personality. · Ability to work effectively in a fast-paced environment. · Strong attention to detail and cleanliness. · Reliable, punctual, and professional. · Flexible availability, including evenings, weekends, and public holidays. Desirable · Previous experience in hospitality, food service, retail, café, or customer-facing roles. · Experience using POS systems and handling payments. · Food Hygiene or Food Safety certification. · Interest in healthy food, desserts, or premium food brands. Personal Attributes · Enthusiastic and energetic. · Passionate about providing outstanding customer experiences. · Team-oriented and supportive. · Well-presented and professional. · Quick learner with a positive attitude. · Takes pride in maintaining high standards. Key Performance Indicators (KPIs) · Customer satisfaction and positive feedback. · Speed and accuracy of service. · Product quality and presentation standards. · Compliance with food safety and hygiene requirements. · Attendance, punctuality, and reliability. · Contribution to team performance and store sales targets. What We Offer · Competitive hourly rate. · Staff discounts on Myka products. · Ongoing training and development. · Flexible working opportunities. · Career progression opportunities within a growing brand. · Fun, supportive, and customer-focused working environment. About Myka – Greek Frozen Yoghurt Myka is dedicated to serving authentic Greek frozen yoghurt made with quality ingredients and exceptional care. We believe every customer interaction matters, and our Front of House Team Members play a vital role in creating a welcoming experience that keeps customers coming back

    Easy apply
  • Head Chef
    Head Chef
    1 month ago
    £46000–£50000 yearly
    Full-time
    Richmond, Richmond upon Thames

    Head Chef – The Lass O’ Richmond Hill Richmond, London | Young’s Pub | Fresh Food | Seasonal British Cooking The Lass O’ Richmond Hill is looking for a talented, passionate and ambitious Head Chef to lead the kitchen of one of Richmond’s most distinctive pubs. Sitting proudly at the top of Richmond Hill, just moments from Richmond Park, The Lass is a beautiful historic pub with open fires, a sun-soaked garden, on-site car park and a reputation for quality seasonal food. We are a food-led pub with real personality, built around British produce, proper pub classics and dishes that feel generous, thoughtful and full of flavour. This is a brilliant opportunity for a Head Chef who wants more than just a kitchen to run. At The Lass, you will have the freedom to shape the food identity, create your own menus and specials, work with great suppliers and lead a kitchen with genuine ambition. What we offer our Head Chef As Head Chef at The Lass, you will enjoy: • Full autonomy to create your own menus and specials, • Access to our Apprenticeship Scheme and Development Programmes, • Regular culinary masterclasses covering topics such as game, butchery and shellfish, • Inspirational food trips with our top-quality suppliers, • Regular Chef Forums with other Head Chefs to share ideas, inspire and develop, • Free meals while on shift, • 20% discount in all Young’s Pubs, • 30% discount on overnight stays in our Pubs with Rooms, • Share Save Scheme, • Enhanced Company Pension Scheme, • 28 days holiday per year, • On-site car park, • The chance to lead a kitchen in a beautiful, established, food-led pub with huge potential About the food The Lass is built around the idea that a great pub menu should feel familiar, generous and deeply satisfying, while still showing real craft. We want food that guests recognise, crave and return for, delivered with the confidence and discipline of a serious kitchen. The food style is seasonal British pub cooking with a refined, produce-led edge. Think beef tartare with crisp game chips, mince on dripping toast, terrines, pâtés and pickles made in-house, proper pies with deep glossy fillings and buttery pastry, rich braises, hand-cut chips, excellent roasts, seasonal fish, steaks, chops, puddings and simple vegetable-led dishes treated with real care. This is not about overworked plates or unnecessary fuss. The best dishes at The Lass should feel bold, honest and full of flavour. A guest should be able to look at the menu and immediately want to eat, whether they are stopping in after a walk in Richmond Park, settling in by the fire, or booking a long Sunday lunch with friends. Our direction is rooted in: British classics done properly Roasts, pies, puddings, seasonal fish, steaks, braises, sandwiches, snacks and sharing dishes, all cooked with proper technique and a strong sense of place. Gutsy, confident flavours We want food with depth: rich stocks, glossy sauces, sharp pickles, proper seasoning, crisp textures and generous portions. Nothing should feel timid, decorative or apologetic. Seasonal ingredients and thoughtful sourcing Menus should move with the seasons, using British produce wherever possible and celebrating the best of each moment — spring greens, summer tomatoes, autumn game, winter roots, coastal fish, orchard fruit and proper cheese. House-made touches Pickles, chutneys, sauces, pastry, stocks, dressings, relishes and snacks should give the menu its own personality and create value through skill rather than gimmicks. A strong bar and snack offer The Lass should have food that works for every occasion: a quick pint and something salty, a casual lunch, a celebratory dinner, a garden gathering or a proper Sunday roast. Think beef tartare with game chips, mince on dripping toast, rarebit, croquettes, potted meats, seasonal tarts, proper sandwiches, pork chops, pies and generous sharing plates. Sunday as a key part of the offer Sunday lunch is central to The Lass. We want roasts that feel abundant, consistent and worth travelling for, with excellent gravy, crisp potatoes, proper vegetables, generous Yorkshire puddings and the kind of execution that turns first-time guests into regulars. Seasonal specials with purpose Specials should feel exciting but grounded: whole fish, grilled chops, game, offal, slow braises, tarts, pies, seasonal vegetables and dishes that make full use of the kitchen’s skill. The menu should change enough to feel alive, but always remain recognisably pub-first. The right Head Chef will understand that The Lass does not need to chase trends. It needs to serve proper British pub food with confidence, discipline and soul — food that feels rooted in tradition, sharpened by skill and generous enough to bring people back. What we look for in a Head Chef We are looking for someone who: • Has experience leading a fresh food kitchen, • Loves seasonal British produce and proper pub food done well, • Can create menus that are creative, commercial and consistent, • Understands GP, stock control, ordering and labour management, • Leads from the front and brings energy, structure and pride to the kitchen, • Can train, motivate and develop their team, • Takes ownership of standards, food safety and kitchen organisation, • Thrives during busy services, especially Sundays, events and seasonal peaks, • Wants to make their mark on a pub with character, heritage and ambition About you You will be creative but organised, ambitious but grounded, and confident enough to take ownership of the kitchen while working closely with the General Manager to keep building The Lass as a local worth travelling to. This is a role for a chef who wants autonomy, support, development and the chance to lead a kitchen with real identity. Apply now and bring your food, your ideas and your leadership to The Lass O’ Richmond Hill.

    Easy apply
  • Cleaning Supervisor
    Cleaning Supervisor
    1 month ago
    £13–£15 hourly
    Part-time
    London

    Driving Licence is Essential Divine Touch Sparkles is expanding and seeking skilled, self-employed subcontractors to join our cleaning team. You will perform high-quality cleaning services for residential and light commercial spaces across Brockley, South East, London, UK. We offer clear briefs, simple checklists, and prompt support, allowing you to focus on delivering excellent results while we manage scheduling and client communication. Key Responsibilities: • Perform end-of-tenancy cleans, deep cleans, regular home cleaning, Airbnb and short-let changeovers, office, light commercial, and post-construction cleans., • Adhere to written scopes and timing for each booking., • Capture and maintain concise photo records before and after, as required., • Communicate arrival and completion times efficiently., • Uphold a professional demeanor in client spaces, representing the brand with care. Requirements and Skills: • Must have self-employed status with the legal right to work in the United Kingdom., • Prior experience in domestic or tenancy cleaning is preferred., • Possess a current DBS certificate or be willing to obtain one., • Demonstrate attention to detail, reliability, and good communication skills., • Own a smartphone for managing schedules and taking photos., • Having your own transport and a basic cleaning kit is advantageous., • A UTR number and public liability insurance are helpful; guidance is available for setup if needed. What you bring to Divine Touch Sparkles: • Your expertise helps us deliver consistent, high-quality results to clients throughout the region., • You enhance our capacity, improve response times, and maintain the high standards that strengthen our brand., • Great cleaners lead to happy clients and repeat business, creating a win-win for everyone. This is a part-time, field-based role offering flexible hours and competitive hourly and per-job pay. The application deadline is 25/06/2026. Driving License is essential

    Immediate start!
    Easy apply
  • Chef de Partie
    Chef de Partie
    1 month ago
    Full-time
    London

    Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability. The Trafalgar St. James London, Curio Collection by Hilton is a five-star lifestyle hotel featuring 137 bedrooms, including nine suites and three studios. Perfectly positioned on the edge of St. James and Trafalgar Square, just moments from Soho, Mayfair, and the West End it offers an iconic London experience. The hotel’s vibrant venue, Rockwell Bistro & Wine Bar, offers a curated menu of modern dishes, expertly crafted cocktails, and an extensive wine selection, all set within a bold and stylish space that delivers a dynamic day-to-night experience. Our Values We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future. Why Join Crimson Hotels? We believe great people deserve great perks: • Exclusive hotel discounts within the Crimson Hotel Group and the worldwide Hilton brand, • Extra Day Off for Your Birthday – Because your day matters, • Employee Assistance Programme and wellbeing, • Free refreshments and freshly cooked meals while on duty, • Learning and development opportunities for career progression, • Health Benefit schemes, • Recognition and reward schemes, • Pension Scheme & Life Assurance, • Discounts in our F&B Outlets What your day will look like? You will assist the Executive Chef in ensuring the smooth running of foodservice operations and delivering high-quality food that meets guest expectations. This includes ensuring all dishes are prepared to specification with correct quality, portion size, and temperature, supervising kitchen staff to maintain standards in production, quality, quantity, and safety, and partly managing kitchen cleaning rosters and schedules. You will also carry out administrative tasks as requested by your line manager, assist other chefs when needed, coach and train junior team members, and promote good team spirit. What You’ll Bring? The ideal chef is passionate, creative, and intuitive, dedicated to delivering wonderful guest experiences. You must multitask, prioritise, and work calmly under pressure with a positive attitude. Strong communication skills, quality output, shift flexibility, and experience in AA Rosette or equivalent fine dining are essential, along with a desire to grow within a luxury lifestyle hotel. Ready to make a difference? Apply now and let’s create meaning experiences. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.

    Immediate start!
    No experience
    Easy apply
  • Cafe Supervisor
    Cafe Supervisor
    1 month ago
    £28000–£31000 yearly
    Full-time
    North Finchley, Barnet

    Position Type: Full-time / Permanent (Includes weekend shifts) Reports To: Café Owner ​About Us ​We are a passionate, independent community café nestled right in the heart of the park. We pride ourselves on being a welcoming hub for locals, families, dog walkers, and park visitors. Our focus is entirely on home-made, artisanal food,from specialty coffee and homemade cakes, pasta and bread to seasonal soups and thoughtful dishes served with genuine warmth. We love what we do, and we are looking for someone who shares that same passion for exceptional food and community spirit. ​The Role ​As our Café Supervisor & Lead Barista, you will be the face of the café and the heartbeat of the daily floor operations. This is a hands-on role where you will split your time between crafting excellent specialty coffee, managing the day-to-day workflow, and making sure every customer leaves with a smile. ​You will work closely with the owner to maintain high standards, and ensure the café runs smoothly, safely, and efficiently. ​Key Responsibilities ​Hospitality & Service: Welcome our diverse community of regulars and visitors with genuine warmth. Deliver efficient, friendly service even during our busiest peak hours. ​Coffee Excellence: Craft consistently high quality specialty coffee. Maintain milk steaming and latte art standards, and keep the espresso machine and grinder immaculately clean. ​Food preparation. Assist in the making of bread and pasta and support the kitchen. ​Daily Operations: Open and close the café securely. Confidently manage the POS/till system (Square/SumUp), process payments, and ensure accurate cash handling. ​Quality Control: Ensure our handmade food, cakes, and drinks are presented beautifully and consistently. Maintain strict food hygiene, health and safety, and cleanliness standards across the entire site. ​Stock & Display: Keep front of house displays looking vibrant, full, and appetising. Monitor stock levels and assist with ordering or inventory rotation. ​What We Are Looking For ​A People Person: Excellent communication and interpersonal skills are non-negotiable. You genuinely enjoy chatting with customers, building relationships, and handling busy situations with patience and grace. ​A Passion for Food & Drink: You care deeply about hospitality. You have a real interest in specialty coffee, artisanal food production, and quality ingredients. ​Proven Experience: At least 1–2 years of experience working as a senior barista or supervisor in a fast-paced, high-volume specialty café environment. ​Reliability & Initiative: You are punctual, organized, and proactive. You can see what needs to be done without being asked and can problem-solve on your feet. ​What We Offer ​A competitive hourly rate/salary based on experience. ​A vibrant, scenic, and uniquely rewarding working environment surrounded by nature and a great local community. ​Free meals and specialty coffee while on shift. ​A collaborative environment where your ideas for the café, seasonal menus, and operations are genuinely valued. ​Reasonable daytime hours Mondays and Tuesdays off (no late-night shifts!). ​To Apply ​If you have a passion for great food, excellent coffee, and community spirit, we’d love to hear from you!

    Immediate start!
    Easy apply
  • Guest Relations Assistant
    Guest Relations Assistant
    2 months ago
    £15.33–£17.83 hourly
    Full-time
    London

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 & 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a lasting impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? As a Guest Relations Assistant, you will be at the forefront of delivering an exceptional guest experience, providing a warm, seamless, and professional service from first impression through to departure and feedback. You will support the reservations function by assisting with guest arrivals, in-venue interactions, and the wider group reservations process, including managing inboxes and phone lines to the highest standards of hospitality. Working closely with the Guest Relations Manager and operations teams, you will play a key role in creating efficient, personalised, and memorable experiences for every guest at Clays. This role is based out of our Soho venue. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Guest Experience & Communication • Guest Check-In & Arrivals (Soho): Welcome guests, manage arrivals efficiently, and ensure a smooth check-in process with a friendly and professional approach., • Phones & Inbox (Group): Answer incoming calls and assist with reservations and guest queries in a timely, polished manner. Support inbox management as required., • Guest Interaction: Act as a knowledgeable and approachable point of contact for guests, providing information on bookings, menus, and venue offerings., • Issue Resolution: Handle guest queries and minor complaints confidently, escalating where necessary, while ensuring a positive outcome. Reservations & Systems Support • SevenRooms Management: Observe booking flows and patterns, finding opportunities to optimise the booking flow., • Reservations Assistance: Support booking management, including amendments and confirmations, and ensure the diary is up to date. Operations Support • Cloakroom Management: Oversee the day-to-day running of the cloakroom, ensuring items are stored securely and returned efficiently to guests., • Daily Preparation: Assist with guest journey preparation, including wristbands, gaming coins, QR codes and other venue-specific requirements., • Event & Service Support: Provide hands-on support during busy services and events, particularly during guest arrivals and peak times., • Soho Support: Assist with venue-specific tasks such as lost property handling and general guest logistics., • Issue Resolution: responding to guest complaints or feedback through the use of 125 alongside the operations teams. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Previous experience in a customer-facing or hospitality role preferred, • Strong communication skills, both written and verbal, with a friendly and professional manner, • Excellent attention to detail and organisational skills, • Comfortable using reservation and CRM systems (e.g., SevenRooms, Salesforce, 125 Feedback), • Ability to multitask and remain calm under pressure in a fast-paced environment, • Polite, approachable, and guest-focused, with a passion for delivering amazing experiences, • Reliable, punctual, and flexible with working hours, including evenings and weekends, • A team player who builds positive relationships with colleagues and contributes to a supportive working environment WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive base pay rate of £13.33 per hour., • Service Charge: weekly service charge paid as Tronc., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!

    Easy apply
left arrow icon
12

Popular jobs searches in United Kingdom

Popular care supervisor jobs locations