Cafe Manager - Marble Hill
3 days ago
Twickenham
Cafe Manager - Marble Hill Package: £35000 per annum Working Pattern: 5 days out of 7 | 37.5 hours per week Lexington is an award-winning contract caterer, recognised for delivering exceptional food, coffee, and hospitality experiences. We are looking for an enthusiastic, customer-focused Café Manager to lead our café operation at our prestigious Marble Hill site . This is an exciting opportunity for an experienced hospitality professional who is passionate about delivering outstanding service, leading a high-performing team, and creating a welcoming café environment. The Role: As Café Manager, you will take full responsibility for the day-to-day operation of the café, ensuring exceptional food, beverage, and customer service standards while driving sales and maintaining a positive team culture. Key Responsibilities: Lead, motivate, and develop the café team to deliver exceptional customer experiences. Manage the daily operation of the café, ensuring smooth and efficient service. Maintain high standards of food safety, hygiene, and health & safety compliance. Prepare and serve range of cafe food and drinks, including baking pastries, preparing toasted sandwiches and paninis to company standards. Monitor stock levels, place orders, and manage wastage to achieve budget targets. Prepare staff rotas and manage labour costs effectively. Build strong relationships with the client and respond proactively to customer feedback. Ensure the café is clean, welcoming, and presented to the highest standard at all times. Support and deliver hospitality and special events as required. Drive innovation by introducing seasonal offers and promoting sales opportunities. We're looking for someone who has: Previous experience managing a busy café in retail or hospitality operation. Strong leadership and people management skills. Excellent customer service and communication skills. Experience managing budgets, stock control, and ordering. Knowledge of food safety, HACCP, and health & safety legislation. A hands-on approach with the ability to lead by example. A passion for quality food, coffee, and creating memorable customer experiences. Brilliant Work Deserves Brilliant Perks! At Lexington, we believe that when you love where you work, it shows. Thats why we make sure our team feels appreciated, supported, and set up for success! Heres whats waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesnt run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for lifes important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. TPBN1_UKCT