Carshalton United Ex-Service Club

Are you an enthusiastic individual with a passion for hospitality? We are a chain of Irish-owned pubs in South London, seeking dedicated Bar Staff and Bar Supervisors to join our team. We pride ourselves on delivering an excellent drinking experience to all our customers in a great atmosphere, featuring satellite sports and live music. Key Responsibilities: • Serving drinks and snacks, • Collecting, cleaning, and putting away glasses, • Cleaning and restocking the bar area, • Performing cellar duties, • Handling payments and managing money, • Supervising the floor area *Main duties may vary depending on your specific job role/position. Essential Requirements: • Bar/Restaurant experience, • A strong, friendly, and approachable character, keen to entertain, interact, and converse with customers., • Strong communication skills, • Positive attitude, • Attention to detail, • Organisational skills, • Strong observational skills Work Schedule & Location: We have Full-time and Part-time positions available. A live-in option may also be offered. Candidates must reside in South London, or be able to reliably commute, as some shifts may extend beyond midnight. Compensation: Salary is dependent on experience, with a starting wage of £12.71+ per hour, plus yearly bonus and tips. If you are a perfect candidate for this role, we encourage you to apply!

You will be serving customer in a private members club, handling payments, stocking shelves etc and keeping the bar area clean and tidy.

About the Role At Whelans Pubs, we’re looking for friendly, energetic and reliable Bar Staff to join our team. You’ll play a key role in creating a welcoming atmosphere, delivering exceptional customer service and ensuring every guest enjoys a fantastic experience. Whether you’re serving the perfect pint, preparing cocktails or helping keep the venue looking its best, you’ll be part of a team that prides itself on delivering great hospitality every day. ⸻ Key Responsibilities Customer Service Deliver a warm, friendly and professional welcome to every guest. Provide exceptional customer service throughout every shift. Build positive relationships with regular customers. Resolve customer queries and complaints politely and professionally. Create a fun, safe and enjoyable atmosphere. Bar Service Prepare and serve alcoholic and non-alcoholic drinks to company standards. Pour and present draught products correctly. Prepare cocktails, spirits and hot beverages where applicable. Operate tills accurately and process cash and card payments. Maintain speed and accuracy during busy trading periods. Standards Keep the bar, customer areas and back-of-house clean and tidy. Restock fridges, glassware and bar products throughout the shift. Complete opening and closing duties. Maintain high standards of personal presentation and hygiene. Ensure all equipment is clean, safe and ready for service. Compliance Follow all licensing laws and company policies. Operate Challenge 25 confidently and consistently. Request valid ID where required. Serve alcohol responsibly. Report any incidents, hazards or suspicious behaviour immediately. Follow all Health & Safety and Food Safety procedures. Teamwork Support colleagues during busy periods. Assist with deliveries and stock replenishment. Help create a positive and supportive team environment. Be flexible and willing to work across different areas of the business when needed. ⸻ What We’re Looking For Essential Positive attitude with a passion for hospitality. Excellent communication and interpersonal skills. Friendly, approachable and reliable. Ability to work well under pressure. Strong teamwork skills. Flexible availability, including evenings, weekends and bank holidays. Honest, trustworthy and dependable. Desirable Previous bar or hospitality experience. Cocktail knowledge. Cash handling experience. Cellar knowledge. Food service experience. Full training will be provided for the right candidates. ⸻ Key Responsibilities During Every Shift Deliver outstanding customer service. Maintain excellent product quality. Keep all work areas clean and organised. Follow Challenge 25 procedures. Ensure responsible alcohol service. Support your teammates. Help achieve sales targets through positive guest engagement. Represent the Whelans Pubs brand with pride. ⸻ What We Offer Competitive hourly pay Flexible working hours Full training and development Career progression opportunities Staff discounts Company pension (where eligible) Employee recognition programmes Friendly and supportive working environment ⸻ Our Values Everything we do is guided by our core values: People – We care about our guests and our teams. Standards – We take pride in delivering quality, cleanliness and consistency. Fun – We create memorable experiences and enjoy what we do. ⸻ The Ideal Candidate You’ll have a positive attitude, enjoy working with people and thrive in a busy pub environment. You’ll be reliable, hardworking and committed to delivering excellent service with a smile. Experience is welcomed but not essential—we’re looking for people with the right attitude who want to learn, develop and be part of a great team at Whelans Pubs.