Senior Digital Product Analyst
hace 15 horas
Irun
ph3Senior Digital Product Analyst /h3pCountry: Spain IT STARTS HERE /ppSantander ( is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. The Wealth Management Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present. /ph3The Difference You Make /h3pSenior Digital Product Analyst, based in Boadilla (Madrid). As a Senior Digital Product Analyst, you will primarily support the Decide Invest customer mission within Santander's global Savings Investments platform, helping define how customers execute investments across multiple markets. Working closely with the Digital Product Manager, you will translate product strategy into detailed customer journeys, functional requirements and scalable digital capabilities, helping build a seamless investment experience across multiple countries. /ppAs part of the Global Digital Product team, you will also contribute to cross-stream initiatives whenever needed, collaborating across customer missions to deliver a coherent end-to-end product experience. You will work at the intersection of business, customer experience and technology, collaborating with Product Managers, local markets and engineering teams to deliver innovative digital investment capabilities for millions of Santander customers. /ph3In this role you will: /h3ulliCustomer Business Analyse customer needs, market trends and business priorities. /liliIdentify opportunities to improve customer experience and simplify investment journeys. /liliSupport the definition and monitoring of product KPIs. /liliContribute to product adoption and rollout activities across countries. /liliSupport the evolution of the Decide Invest customer mission. /liliTranslate product strategy into detailed functional requirements and user stories. /liliDesign end-to-end customer journeys and digital experiences, covering onboarding, profiling, suitability, portfolios, investment execution and servicing. /liliDefine business rules, functional specifications and acceptance criteria. /liliHelp design intuitive investment journeys that increase customer engagement and reduce friction throughout the investment process. /liliIdentify opportunities to simplify complex investment concepts, regulatory requirements and customer communications. /liliContribute to the design of seamless onboarding, profiling, suitability, documentation and digital signature experiences. /liliChallenge existing processes to make regulatory and compliance requirements as simple, intuitive and customer-friendly while ensuring full regulatory compliance. /liliContinuously improve customer understanding by simplifying financial information, decision-making and product interactions. /liliWork closely with engineering teams throughout the product development lifecycle. /liliRefine and maintain the product backlog. /liliSupport sprint planning, backlog refinement and functional validation.Coordinate with countries to understand local needs while protecting the global product vision. /liliEnsure high-quality product delivery across markets. /liliCollaborate with Product Managers, UX, Technology, Business and local teams. /liliSupport workshops, product discovery sessions and cross-functional initiatives. /liliContribute to cross-stream initiatives whenever priorities require additional support. /liliCoordinate with internal and external providers where required. /li /ulh3What You’ll Bring /h3pOur people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. /ph3Professional Experience /h3ulli5+ years of relevant experience as Product Owner, Business Analyst, Product Analyst or similar role in digital environments. /liliExperience translating business needs into customer journeys, functional requirements and scalable digital products. /liliGood understanding of digital product development and technology principles. /liliStrong customer‑centric mindset with excellent analytical and problem‑solving skills. /liliExperience working with Agile product teams. /liliAbility to collaborate across multiple stakeholders, countries and cross‑functional teams. /liliComfortable working across multiple product areas, contributing to cross‑stream initiatives when business priorities require it. /liliStrong communication and presentation skills. /liliExperience in digital banking, wealth management, fintech or digital platforms is highly valued. /li /ulh3Education /h3pUniversity degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred). /ph3Languages /h3pFluent English and Spanish (Required). /ph3We Value Your Impact /h3ulliYour contribution matters, and it’s recognized. /liliYou can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. /liliBut we know rewards go beyond numbers. /liliWe’re enable our teams to go beyond through global opportunities and broad career paths. /liliFlexibility that works. /liliEnjoy a hybrid working models - some days remote, some days onsite with your team - along with flexible hours. /liliLearning for life. /liliAccess hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy ( /liliCompetitive rewards. /liliReceive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us. /liliFinancial advantages. /liliBenefit from preferential banking terms, special interest rates on loans, life insurance, and more. /liliYour health is our priority. /liliThrough BeHealthy, our global wellness programme, we promote Holistic wellbeing. /liliWe know family is everything. /liliThat’s why we offer childcare support and family-friendly programmes tailored to each life stage. /liliAlways by your side. /liliGet access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services. /liliExtra benefits. /liliGym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. /liliAnd that’s only the beginning - we'll tell you more when you join! /liliWe’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way. /li /ulh3Local Compliance /h3pSantander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. /ppSantander is committed to providing an inclusive and accessible application process for all candidates. /p /p #J-18808-Ljbffr
