Night Travel Manager - Remote
hace 18 horas
Valencia
pstrongAbout BSI Lifestyle /strong /p pAt strongBSI Lifestyle /strong, we do more than just plan trips — we craft unforgettable journeys and elevate everyday living into extraordinary experiences. Headquartered in London and proud members of Virtuoso, we cater to elite clients across the globe with bespoke travel planning and luxury lifestyle management. /ppNow, we’re looking for a strongNight Travel Manager /strong to join our Back Office team and ensure that our clients’ needs are met flawlessly — even while the world sleeps. /ppbr / /ppstrongYour Role: /strong /p pAs a strongNight Travel Manager /strong, you’ll be the magic behind seamless overnight travel and lifestyle support. From securing last-minute reservations to coordinating urgent travel needs, you’ll be the reliable and proactive point of contact for our international clientele. /ppbr / /ppstrongKey Responsibilities: /strong /p ulliRespond to and manage overnight client requests for travel and lifestyle services /liliBook and modify accommodation, transfers, and transportation services globally /liliSource rates and offers from suppliers and service partners /liliArrange restaurant reservations, event tickets, and entertainment bookings /liliOrganize and confirm vehicle rentals and private transfers /lili Maintain accurate booking records and process payments /liliCollaborate with the operations team for seamless request fulfillment /liliStay current on global travel trends, rules, and restrictions /li /ul pstrongWhat You Bring: /strong /p ullistrong1+ year of experience /strong in the travel, tourism, or concierge industry /lilistrongFluency in Ukrainian or Russian (spoken and written) and Upper-Intermediate English or higher /strong /liliExcellent formal communication skills, judgment and discretion, attention to detail, and the ability to handle non-standard situations /liliStrong time management and organizational skills with the ability to prioritize tasks effectively /liliA team player with a "no task is too small" attitude /liliAbility to perform well under pressure and meet strict deadlines /liliConfident PC skills (especially MS Office) /liliA proactive mindset with a desire to go the extra mile for the client /lili Personal travel experience is a plus! /li /ul pstrong What We Offer: /strong /p ulliRemote-first flexibility and rotating night shifts for work-life balance /liliPaid vacation and sick leave /liliDedicated onboarding mentor during the trial period /liliAccess to global luxury travel networks and supplier insights /liliOpportunities for career growth, professional development, and FAM trips /liliPerformance-based incentives and a passionate, collaborative team culture /lili A chance to create unforgettable moments for clients around the world /li /ul pstrongShift Schedule (Rotating Weekly): /strong /ppWeek 1 /pp - Monday, Wednesday, Friday — 18:00 to 09:00 CET /pp - Sunday — Full day /ppWeek 2 /pp - Tuesday, Thursday — 18:00 to 09:00 CET /pp - Saturday — Full day /p pstrongReady to Apply? /strong /p pIf you're a night owl with a passion for premium service and a calm, resourceful approach to problem-solving, we’d love to welcome you aboard. Join BSI Lifestyle and help us deliver 5-star experiences — no matter the hour. /ppApply now and let’s create magic after dark. /ppbr / /p