SuccessFactors Consultant, Associate
hace 6 días
Granada
ph3Job Summary /h3pDepartment: SAP Professional ServicesbrJob Title: SAP SuccessFactors ConsultantbrJob Location: GranadabrReports To: Cloud SuccessFactors Cluster Lead /ppSummary: SuccessFactors ASD consultant will be responsible of managing SuccessFactors customers including as part of the services: bug fixing, new features and modules implementation, system customization, system monitoring and release management. /ph3Duties and Responsibilities /h3ulliSupport clients in defining relevant business processes. /liliProvide business consulting support to customers. /liliDocument and track customer product enhancement requests and discovered bugs. /liliSupport and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams. /liliRegularly report progress and issues to client on both a formal and informal basis. /liliIdentifying any risks and proposing solutions. /liliDocument business requirements and procedures. /liliAnalyze business requirements and develop effective configuration solutions. /li /ulh3Competencies /h3ulliInitiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Seeks and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities. /liliInterpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism. /liliProblem Solving/Analytical Skills: Breaks down problems into smaller components, understands how to underlie issues; can simplify and process complex issues, and understands the difference between critical details and unimportant facts. /liliPeople Development: Provides feedback and coaching, rewards hard work and risk taking, takes mentoring role, challenges and develops employees, accepts mistakes, provides visibility / opportunity. /liliResults Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership / motivation. /liliDecision Making / Judgment: Makes timely and difficult decisions, uses consensus when possible and communicates decisions to others. Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues. /liliManaging Conflict: Listens well, diffuses conflict before it starts, finds causes of and solutions to problems, handles difficult people. /li /ulh3Education / Experience / Skills /h3ulliMinimum 2 to 5 years of strong experience in IT industry, experience in SAP HR or any equivalent is a plus. /liliKnowledge in any of SuccessFactors modules – EC, PM/GM, LMS, RCM, Succession Planning, WFA (Desired). /liliCertification in any of SuccessFactors modules – EC, PM/GM, LMS, RCM, Succession Planning, WFA (Good to have). /liliBachelor's degree in related field from a four-year college or an equivalent university degree. /liliDemonstrates high professional standards and a team player. /liliA high level of customer focus to support our vision of client satisfaction. /liliFlexibility and patience in working in a dynamic/challenging environment. /liliExcellent communication and presentation skills. /liliExcellent analytical skills. /liliStakeholder management experience and expertise. /liliStrong Problem Solving/Analytical Skills breaking down issues into smaller components. /liliA positive personality and excellent communication skills, both written and oral, are the key attributes as is the willingness to continue to learn. /liliProven ability to follow processes, as well as identifying process improvement opportunities. /liliEnergetic and friendly, upbeat telephone personality, positive "can-do" attitude. /liliAbility to quickly learn new applications and technologies. /liliTeam player in an international environment. /liliExperience having worked as part of a virtual team. /li /ulh3Languages /h3ulliRequired: Spanish /liliAdd on: English, German, French /li /ulh3Compensation Benefits /h3pWe offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. /ph3Disclaimer /h3pNothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities, including but not limited to subsidiaries, partners, or purchasers of Strada business units. /p /p #J-18808-Ljbffr