Knowledge Platform Lead
hace 10 horas
Irun
Knowledge Platform Lead – Country: Spain. Based in Boadilla (Madrid). The role is responsible for defining, coordinating, and executing the Knowledge Base Adoption Strategy across all countries and entities within the Savings & Investments Domain. The mission is to transform structured and unstructured information into an AI‑ready enterprise asset by designing scalable data models, knowledge architectures, and cloud platforms consistently deployed across all countries and entities. • Knowledge Platform Strategy: Define and maintain the roadmap for the Savings & Investments Knowledge Platform (K2). Establish the target architecture, implementation roadmap, and governance model. Align the platform strategy with the Domain roadmap and Santander’s Global AI strategy., • Knowledge & Data Architecture: Design the global conceptual, logical, and physical data models. Define metadata, taxonomies, and semantic models. Design the reference architecture for the Global Platform and Local Knowledge Platform replicas, ensuring scalability, interoperability, security, and governance., • AI Knowledge Architecture: Design AI‑native knowledge architectures using Knowledge Bases, Retrieval‑Augmented Generation (RAG), Embeddings, Vector Databases, and Large Language Models (LLMs). Define standards for ingestion, indexing, retrieval, and semantic search., • Cloud Platform & Global Deployment: Design AWS‑based cloud architectures for both the Global Platform and local deployments. Coordinate implementation with Global Technology teams and local entities. Ensure consistent deployment and operational excellence., • Change Management & Adoption: Lead communication, training, and stakeholder engagement. Promote adoption of the Global Knowledge Base across Business, IT, and Operations., • Performance Monitoring & Reporting: Define KPIs and governance metrics. Develop executive dashboards using Power BI. Report on platform adoption, data coverage, and business value., • 7+ years leading enterprise data, AI, or knowledge platform initiatives., • Strong experience in Enterprise Architecture and Data Architecture., • Experience with AWS cloud services and modern data platforms., • Strong knowledge of Knowledge Bases, RAG, Embeddings, Vector Databases, and LLMs., • Experience integrating structured and unstructured data sources., • Strong change management and stakeholder management capabilities., • University degree in Business, Economics, Engineering, Data, Technology or related fields (preferred)., • Native or at least C1 level Spanish (required), minimum B2 level English (required)., • Preferred: Experience within Banking or Financial Services; knowledge of Market Data providers and Financial Information ecosystems; experience with enterprise data governance and metadata management; AWS and AI‑related certifications., • Competitive salary with performance‑based bonuses., • Preferential banking terms, special interest rates on loans, life insurance, and other financial advantages., • Hybrid working model with flexible hours and a mix of remote and onsite days., • Access to global learning platforms, including Santander Open Academy., • Wellness programme (BeHealthy) promoting holistic wellbeing., • Childcare support and family‑friendly programmes., • Legal, emotional, and administrative advisory services via Santander Contigo., • Gym/WellHub membership, medical centres in some facilities, meal subsidy, parking, shuttle service from various points in Madrid, and exclusive discounts for employees. Local Compliance: Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. #J-18808-Ljbffr
