Jaén
ppJINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world’s leading technology‑driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data‑driven operations, we deliver end‑to‑end logistics solutions that help businesses grow while enhancing customer experience. /p pOur capabilities span the entire supply chain, including warehousing, line‑haul transportation, last‑mile delivery, bulky goods logistics, cold chain solutions, and cross‑border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain. /p h3Context of the Position /h3 pAs part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Spanish market. This greenfield deployment phase requires a founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution. /p pThis position is designed for an accomplished last‑mile logistics leader who possesses the operational grit to manage a primary delivery depot hands‑on, combined with the strategic capability to scale and oversee a multi‑station regional delivery network. /p h3Mission Scope /h3 ul liLaunch, stabilize, and optimize our last‑mile delivery network across the Madrid region, ensuring exceptional On‑Time Delivery (OTD) and customer satisfaction metrics. /li liMaintain dual accountability: act as the direct, hands‑on Station Manager for Station No. 1 while simultaneously orchestrating the broader deployment and performance management of two additional last‑mile stations as the regional footprint expands. /li /ul h3Crucial Expectations Performance Targets /h3 ul liLaunch Depot Execution: Successfully establish day‑to‑day operations at Station No. 1, managing sorting, route allocation, and dispatch processes to achieve target delivery success rates from day one. /li liNetwork Expansion Governance: Oversee the commissioning of the remaining two regional stations, onboard their respective leadership teams, and standardize performance across all three nodes. /li liCarrier Courier Architecture: Build and manage a highly reliable, flexible network of local delivery service providers, independent contractors, and couriers, balancing cost‑per‑delivery with stringent service level agreements (SLAs). /li liData‑Driven Service Excellence: Monitor and optimize regional delivery metrics—including First‑Time Delivery Rate, customer complaint resolution, and scanning compliance—using advanced data tracking and analytics. /li /ul h3Position Requirements /h3 ul liGreenfield Launch Expertise: Proven background of successfully launching or managing high‑volume delivery stations/depots from scratch within a tier‑1 e‑commerce or express parcel network (e.g., major last‑mile integrators, e‑commerce giants, or national couriers). /li liLeadership Duality: Ability to switch seamlessly between micro‑level depot execution (managing drivers and sorting floor issues) and macro‑level regional management (multi‑site KPIs and regional vendor relationships). /li liLanguage Proficiency: Professional fluency in English and Spanish is mandatory to lead local driver operations and provide clear technical and strategic reporting to global HQ. Knowledge of Mandarin is a distinct advantage. /li liOperational Flexibility: Total adaptability regarding operating hours, early‑morning launch shifts, and high‑pressure problem solving tied to real‑time last‑mile delivery conditions. /li /ul h3Diversity Inclusion /h3 pAt JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law. /p /p #J-18808-Ljbffr
Waiters
Sales & Marketing
Chef & Cook
Retail
Salon & Beauty
Construction & Trades
Quick Service
Accounting & Finance
Animal Care
Art, Media, Design
Bar Staff
Barista
Child Care
Cleaning
Customer Service
Driver & Delivery
Education
Engineering
Entertainment
Events & Promotion
Fashion
Healthcare
Host & Hostess
Information Technology
Kitchen Porter
Legal
Management
Manufacturing
Office & Admin
Online Jobs
Science
Security
Sports & Wellness
Warehouse
Writing & Editing
Other
