Assistant Store Manager ECI Plaza Catalunya
3 days ago
Sallent
Mission: assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store. Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación. Main activities: Develop the store sales turnover: • ImplemenIsolée ́s sales policy within the store, • Setting of sales objectives and periodic analysis of the results achieved, • Implementation of the selling ceremony in accordance with the Brand guidelines, • Highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department, • Set up CRM actions in order to develop the customer database, • Coordinate Trade marketing events, • Analyze sales reports and customer feedback, • Propose action plans in order to exceed the set objectives and increase sales turnover, • Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis Team management : • Participate in the organization of the activity of the store: planning, determine collective and individual actions, • Support and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement, • Participate in the integration of new employees: training in processes and procedures, various trainings, etc., • Contribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actions Ensure brand image: • Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company's commercial policy, • Ensure compliance with customer service guidelines: post-sales service management, customer requests, etc, • . xqysrnh Ensure compliance with operating rules and procedures within the store Profile : Experience • 3/4 years store experience, • 2 years minimum team management experience Specific skills • Management, • Luxury sales and hospitality techniques Aptitudes • Result orientation (mastery of different KPIs), • Client oriented, • Organization, responsiveness and adaptability, • Written and oral communication, • Knowledge / sensibility of the world of luxury and fashion, and in particular of niche cosmetics., • Fluent Spanish and English