Account Manager - Bilbao (They/She/He)
hace 1 día
Bilbao
Experteer Overview As an Account Manager in Glovo’s Regions team, you will be the primary liaison for top restaurant partners, guiding their growth and success with the platform. You’ll own city-level strategies around growth, promotions, advertising, and operations, building strong partner relationships and driving measurable outcomes. You will work cross-functionally to optimize visibility, pricing, and customer experience, while focusing on revenue growth and partner retention. This role offers the chance to shape market momentum in a fast-paced, performance-driven environment. You’ll be at the heart of Glovo’s mission to deliver faster, easier experiences to customers worldwide. Compensaciones / Beneficios • Establish and nurture relationships with top partners through regular communication and business reviews • Monitor portfolio KPIs, generate reports, and act to meet OKRs • Plan and execute growth initiatives via promos, marketing activations, and menu performance optimization • Enhance visibility and merchandising through marketing kits and campaigns • Negotiate commissions and sell assets to improve revenue • Identify churn risks and develop action plans for inactive partners • Improve partner operations to ensure best-in-class customer service • Collaborate with cross-functional teams to align on strategy and execution Responsabilidades • 2+ years experience in fast-paced environments • Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus • Computer literate; proficient with Google Docs, MS Office, and Excel • Native Spanish and English • Strong commercial and customer-obsessed mindset • Excellent communication and interpersonal skills • Project management with problem-solving and critical thinking • Data-driven decision making with business judgment Requisitos principales • equity plan • private health insurance • monthly Glovo credit • discounts on transportation and food • discounted gym memberships • flexible work options (work from home 2 days a week)