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At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry.We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automo

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la o

San Sebastián y alrededores, que desempeñe un papel clave en la coordinación administrativa y operativa del día a día, dando soporte tanto a clientes como a equipos internos. Gestión y seguimiento de solicitudes de clientes. Si te identificas con esta oportunidad y quieres formar parte de un e

Agencia de viajes especializada en viajes escolares, tanto nacionales como internaciones, precisa incorporar un Gestor de viajes con experiencia en grupos. En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones: • Contacto con clientes para la gestión de petición de viajes., • Elaboración de presupuestos, • Reservas de actividades y entradas a nivel nacional e internacional., • Búsqueda de restaurantes y hoteles, • Elaboración y gestión de listados de participantes, • Gestión documental de los viajes, • Colaborará con el/a superior/a directo en las operaciones de búsqueda y selección de nuevos proveedores., • Reserva de vuelos, hoteles o billetes de tren para particulares y grupos. Requisitos: • Estudios superiores, valorable relacionados con el sector del turismo, • IMPRESCINDIBLE experiencia demostrable en puesto similar, deseable en departamento de grupos., • Valorable experiencia gestionando viajes escolares, • Habilidades de comunicación e interpersonales., • Capacidad de organización y gestión del tiempo., • Conocimiento herramientas de ofimática, • Idiomas: inglés ALTO y valorable segundo idioma Tipo de contratación y condiciones económicas • Contratación a tiempo completo ( indefinido)., • Condiciones económicas a tratar en entrevista., • Horario intensivo a convenir., • Inicio en Septiembre 2026

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker.Customer Service Agents to join our International Team in Barcelona for our Via Campaign.If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you.As a

Shape the future of logistics with us!.At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions.Our people are at the heart of this mission, and.Customer Service & Asset Specialist to strengthen our EM

Customer Service team for the Iberia region.The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordination with internal and external stakeholders.The role plays a key part in ensuring customer satisfaction, operational accuracy a

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service.Dependencia jerárquica : Responsable Customer Service & Customer Care B

Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades. Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking

En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones:Contacto con clientes para la gestión de petición de viajes. Requisitos:Estudios superiores, valorable relacionados con el sector del turismoIMPRESCINDIBLE experiencia demostrable en puesto similar, des

Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.Valencia, Spain is seeking a multilingual Customer Service Representative to support our international customers throughout the order process.You will handle inqui

Overview Customer Representative (Dutch-speaking) - On-site - LP02.Experience the power of a game-changing career.We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses with technology

Responsibilities Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia.Si su perfil encaja, presente su candidatura.Responsible for the operation and management of the customer interaction channels, such as service hotlines, emails, ZOOMLINK, s

Mercier Consultancy Group is hiring a Spanish-speaking Cybersecurity Customer Agent for an on-site role in Athens, Greece.You will be the first point of contact for Spanish-speaking clients, helping them with cybersecurity products and services and guiding them through account management and support

Te apasiona ayudar a las personas y disfrutas resolviendo problemas? En 3D Seguridad buscamos a alguien que quiera formar parte de un equipo donde cada conversación cuenta.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.No buscamo

Misión ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Contribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/o con aseguradora extranjera), asegurando el cumplimiento de los procesos corporativos, la normativa vigente y los estándares de calidad, seguridad y experiencia del paciente. Actuar como referente del paciente internacional durante todo el proceso asistencial, facilitando una comunicación eficaz entre el paciente, los profesionales sanitarios y las entidades aseguradoras, de acuerdo con el modelo asistencial Vithas. Responsabilidades 1. Acoger, orientar e informar al paciente internacional y a sus acompañantes, garantizando una experiencia homogénea y alineada con los estándares corporativos Vithas, ofreciendo información clara y comprensible sobre su proceso asistencial, estancia hospitalaria, servicios médicos, administrativos y económicos., 2. Gestión y verificación de documentación internacional, incluyendo pasaportes, pólizas de seguros extranjeros, cartas de garantía (Guarantee of Payment – GOP), autorizaciones previas y documentación clínica conforme a los procedimientos establecidos., 3. Registro administrativo del paciente para consultas y pruebas diagnósticas, asegurando la correcta identificación del tipo de paciente (privado internacional / aseguradora extranjera)., 4. Coordinación con compañías aseguradoras internacionales y intermediarios (asistencias, brokers, embajadas) para la validación de coberturas, autorizaciones, extensiones de estancia y procedimientos adicionales., 5. Gestión de citaciones, tanto presenciales como telefónicas, teniendo en cuenta la disponibilidad médica y las particularidades del paciente internacional., 6. Seguimiento administrativo del proceso asistencial, informando al paciente sobre los pasos a seguir, tiempos estimados y aspectos económicos, garantizando una experiencia fluida y sin incidencias., 7. Registro de la actividad sanitaria realizada, asegurando la correcta imputación en los sistemas corporativos para la facturación internacional., 8. Facturación de pacientes privados internacionales, elaboración y explicación de presupuestos, depósitos, facturas proforma y facturas finales, en coordinación con el área de facturación., 9. En coordinación con el Servicio de Atención al Paciente, gestión y resolución de incidencias, reclamaciones o sugerencias, actuando como intermediario entre el paciente, los profesionales sanitarios y los departamentos implicados., 10. Comunicación constante con el equipo médico y de enfermería, facilitando la información necesaria para la correcta atención del paciente internacional., 11. Gestión administrativa general, incluyendo correos electrónicos, llamadas, archivo de documentación clínica y administrativa, y uso de plataformas internas., 12. Control de tiempos de atención y flujos de trabajo, colaborando activamente en la mejora continua de los procesos de Front Office para minimizar esperas y garantizar un servicio premium. Titulación requerida Grado en Traducción e Interpretación o similar. Formación específica y conocimientos técnicos Atención al cliente internacional en entorno sanitario. Gestión administrativa de pacientes privados y asegurados internacionales. Facturación sanitaria internacional y gestión de depósitos. Conocimiento básico de pólizas de seguros de salud internacionales. Documentación sanitaria y protección de datos. Experiencia requerida Mínimo 6 meses – 1 año en puestos similares de admisión, recepción o atención al paciente. Valorable experiencia previa en hospitales, clínicas privadas o departamentos de Patient Services / International Desk. Idiomas Español e Inglés: nivel alto o avanzado (imprescindible). Segundo idioma: nivel alto o avanzado (imprescindible). Tercer idioma: Nivel Básico o intermedio (valorable). xcskxlj Si estás interesado/a no dudes en inscribirte y nos pondremos en contacto contigo!

TEDi busca un profesional para gestionar informes de gastos, apoyar al departamento de ventas y atender a clientes.Se requiere FP en Administración y Finanzas y mínimo 2 años de experiencia en roles similares.Ofrecemos un contrato indefinido, jornada parcial por las tardes y descuentos en product

Next Job Abroad sucht einen Customer Service Officer in Valencia, Spanien, für die Betreuung deutschsprachiger Kunden.Die Position bietet ein Grundgehalt zwischen 23.Du wirst Teil eines multikulturellen Teams und hilfst unseren Kunden bei ihren finanziellen Anliegen.Neben einem modernen Arbeitsplat

pJobtailor zoekt een klantenservicemedewerker met aandacht voor veiligheid en nauwkeurigheid in een dynamische omgeving. Je behandelt vragen van kaartgebruikers, bewaart klantinformatie volgens procedure en werkt aan optimale service-ervaringen voor onze klanten. /ppJe bent flexibel inzetbaar, inclusief avonden en weekends, en je beschikt over een professioneel werk- en denkniveau. Banen in Valencia vereisen zorgvuldige opvolging en duidelijke communicatie. /p #J-18808-Ljbffr

TUI is looking for a Customer Services Advisor based in Palma, Spain. This role involves informing and assisting travelers about their bookings, managing issues accurately, and ensuring high customer satisfaction.The ideal candidate is bilingual in Dutch, French, and English, possesses strong communication skills and is comfortable working in a fast-paced environment. The benefits include remote work flexibility and access to various learning and wellness resources.

ph3Work Live in Sunny Valencia! Customer Service Job in an International Environment /h3 pDo you love exploring new cultures? Always dreamed of living abroad? Start your next adventure in Valencia, Spain! Join a vibrant team of colleagues from all over the world and grow your skills in an exciting international company. /p h3Your Role /h3 pWe're hiring Customer Service Agents for a brand-new project with a leader in the online payment industry. As part of the team, you'll help Dutch entrepreneurs (from small businesses to big names) by phone with their payment terminals (pin machines) — both technical and general support. /p h3What We're Looking For /h3 ul liNative Dutch speaker /li liGood English (at least B2) /li liTech-savvy /li liComfortable using multiple systems /li liWilling to work flexible hours (including evenings/weekends) /li liYou follow procedures, especially with sensitive data /li /ul h3Nice to Have /h3 ul liCall centre experience /li liMore languages /li liOrganized, patient, and positive attitude /li /ul h3Who You Are /h3 ul liA team player /li liA problem solver /li liGreat with people /li liOrganized reliable /li liFocused accurate /li liPatient and service-minded /li /ul h3What We Offer /h3 ul liPaid training /li liFree Spanish lessons (once a week) /li liModern, friendly, multicultural work environment /li liCompetitive base salary + bonus opportunities /li liMeal transport cards /li liPrivate insurance /liliFree fruit coffee every day /li liCareer growth opportunities /li /ul h3Location /h3 pBeautiful Valencia, Spain – where the sun shines and the tapas are always fresh! /p /p #J-18808-Ljbffr

A leading consultancy firm in Valencia is looking for a Dutch Speaking Customer Service Advisor to provide top-notch support. This role offers remote work flexibility and includes a comprehensive training program. You will assist Dutch-speaking customers, ensuring their inquiries are resolved promptly. Ideal candidates should be fluent in Dutch and have strong communication skills. Join a vibrant team and enjoy various career advancement opportunities.br#J-18808-Ljbffr

pBob W. is seeking a Senior Hospitality Operations Specialist for its Valencia location. This role involves ensuring exceptional guest experiences, conducting quality audits, and managing operational challenges. The ideal candidate has over 2 years of experience in the hospitality sector, strong problem-solving skills, and is fluent in English and Spanish. /ppThe position includes managing supplier relationships and improving operational procedures, offering opportunities for significant impact in a fast-paced environment, with perks including unlimited holidays and employee share options. /p #J-18808-Ljbffr

Se busca Asesor/a de Viajes Internacional para PANGEA en Valencia. Las funciones incluyen atender peticiones de viaje, recomendar productos, gestionar reservas y cumplir objetivos comerciales. Se requiere experiencia previa y habilidades comerciales.

Se busca asesor de viajes internacional en Valencia con al menos 3 años de experiencia para atender, recomendar y gestionar reservas de viajes, brindando una experiencia excepcional al cliente.

Gestiona cuentas clave, promueve y vende servicios de TI, especialmente outsourcing, en consultoría tecnológica, buscando relaciones duraderas con clientes.

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker ¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura. At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. xbhjioe Start your career with us—apply now and become part of our growing team!

IdiomasEspañol e Inglés: nivel alto o avanzado (imprescindible).

pIDECO S.A. in Valencia, Spain is seeking a multilingual Customer Service Representative to support our international customers throughout the order process. /ppYou will handle inquiries by phone and email, process orders, provide product information, and coordinate with Sales, Production and Logistics to ensure smooth fulfillment and timely responses. The role requires Fluent English, Spanish and French, strong communication skills, and experience with CRM/ERP systems. /p #J-18808-Ljbffr

Description We’re recruiting on behalf of an international company with a strong focus on quality customer experience. This role is ideal for someone who enjoys helping people, solving problems, and working in a structured, professional support environment — while living and working abroad.Location: Valencia, SpainValencia offers a high quality of life, good infrastructure, affordable living, and a strong international community. It’s a practical and attractive city for building both a career and a stable life abroad.The RoleAs part of the Dutch-speaking customer support team, you’ll support customers with existing services and products. You’ll be responsible for handling inquiries efficiently, professionally, and with a strong focus on solution-oriented support.You will manage questions related to orders, products, deliveries, and general customer inquiries. The focus is on clear communication, problem-solving, and delivering consistent service quality.ResponsibilitiesSupport Dutch-speaking customers via phone, email, and chatHandle inquiries related to orders, products, returns, and deliveriesProvide clear, accurate, and professional supportCollaborate with internal teams to resolve casesMaintain accurate records in internal systemsProfileNative Dutch speakerClear and professional communication skillsCalm, structured, and solution-focusedOrganized and detail-orientedTeam-oriented with a responsible work attitudeCustomer support experience is an advantage, but not a requirement.What’s OfferedBreakfast and lunch provided dailyFull Spanish health insuranceFree Spanish lessonsCareer development opportunitiesTeam events and social activitiesHelp with documents and guidance to find housing Requirements Offer

Client Senior Service Specialist Skip to main content# Careers Client Senior Service Specialist page is loaded## Client Senior Service Specialist Applylocations:UAEtime type:Full timeposted on:Posted 20 Days Agotime left to apply:End Date: August 30, 2026 (30+ days left to apply)job requisition idAbout usLooking for your next challenge? Allfunds (AMS: ALLFG) is a fast-paced, dynamic, Wealthtech leader with 17/ offices around the globe and our employees are the best at what they do.We have a relentless passion for quality and a drive to keep ahead of the competition. We also have a strong business foundation built by experts over 20 + years ago, with the flexibility and agility of start-up.As a Wealthtech, Allfunds blends our wealth management expertise with the innovation and creativity of a fintech.We have over €1.7 trillion assets under administration and are the leading B2 B platforms for the fund industry. We built and continue to evolve a digital ecosystem that covers the entire fund distribution value chain and investment cycle, with solutions including dealing and execution, data analytics, regulatory solutions, ESG tools, blockchain, and alternative investments.Founded in Madrid in 2000, Allfunds offers international opportunities, a commitment to work-life balance, competitive benefits packages including flexible holidays, and continued training and development.This is under-pinned by our values to have a positive social impact on the markets in which operate.If you are open to new prospects, an adaptable professional, and enjoy collaborating with diverse and inclusive people, then Allfunds is the place for you./*Brazil, Chile, Colombia, France, Hong Kong, Italy, Luxembourg, Miami, Poland, Shanghái, Singapore, Spain (Madrid/Valencia), Sweden, Switzerland, United Arab Emirates and United Kingdom.*Our purposeOur purpose is to transform the Wealth Tech industry.Allfunds. is achieving this through a deep commitment to quality and outstanding human capital, by providing the best service for our clients, and by creating value for all our stakeholders. For our employees. We believe that our people’s talent is what creates our world-class service. Allfunds' employees are high performers and team players who live our core values. We encourage them to grow professionally and personally, and to stretch themselves to achieve their goals.What you will find when working at AllfundsWe believe in: All for Excellence All of our experience and expertise, along with the passion we put in everything we do. So, our clients, employees, and partners can count on us for the best services. All for Accountability We always looking to make a difference through our transparent and responsible attitude towards people and society. All for Empowerment We work to continuously enhance our tools and services to make them accessible to our clients. All for Inspiration People are our driving force and helping them to reach their goals is our biggest motivator. That is why we aim to adapt to their needs and wants, accompany them on their journey, and inspire them to reach their dreams. If you believe you match these values, we look forward to meeting you.Diversity, Equity and InclusionFor Allfunds, Human Capital is at the heart of the company’s strategy and results, as well as part of our ESG strategy. DEI, represents the acronym of Diversity, Equity and Inclusion and how we understand it within our group. For Diversity Allfunds includes ways in which people differ, encompassing the different characteristics that make one individual different from another. For Equity Allfunds encompasses the policies and practices used to ensure fair treatment, opportunity, and advancement for all employees. For Inclusion Allfunds creates a working environment in which any individual can be and feel welcomed, respected, supported, and valued. Through DEI, Allfunds fosters a culture that recognizes and minimizes bias.Sounds interesting?Please take a closer look...## Client Services Role – AllfundsThe Client Services function on the Allfunds serves as the primary operational and relationship bridge between the B2 B wealthtech ecosystem and its institutional clients, including asset managers, wealth managers, private banks, and distributors. The overarching goal is to deliver seamless fund execution, efficient onboarding, and consistent operational support.### Key Responsibilities1. Relationship Management & Post-Onboarding Support* Main Point of Contact: Serve as the dedicated operational contact for institutional clients following their onboarding.* Client Retention: Build and maintain strong relationships to ensure client satisfaction and long-term revenue stability.* Reviews & Meetings: Lead regular operational reviews, SLA assessments, and client workshops to strengthen collaboration.2. Client Onboarding & Asset Migration* Implementation Support: Partner with Sales and Compliance during scoping, setup, and configuration for new clients.* Asset Migration: Manage the transfer of complex portfolios and fund shares into the Allfunds ecosystem.* Due Diligence: Guide clients through platform training, operational due diligence, and KYC/AML documentation processes.3. Operational Support & Problem Resolution* Issue Escalation: Oversee and resolve daily operational challenges, including trading anomalies, settlement breaks, and data discrepancies.* Stakeholder Coordination: Collaborate with IT, Transfer Agencies, Fund Operations, Compliance, and Treasury to address complex queries.4. Process Improvement & Reporting* Performance Reporting: Deliver transparent operational reports and KPI dashboards to clients and internal stakeholders.* System Testing: Participate in user acceptance testing (UAT) to enhance client interfaces and platform tools.### Similar Jobs (1)#### Global Client Services Specialist 2locations:Madridtime type:Full timeposted on:Posted 21 Days Agotime left to apply:

(fluent German & English) Customer Support Consultant (Spain, remotely)(fluent German & English) Customer Support Consultant (Spain, remotely)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Passionate about the world of tech?What if you had a chance to be a part of the world's leading Saa S, Software, or Hardware solutions?Passionate about the world of tech?What if you had a chance to be a part of the world's leading Saa S, Software, or Hardware solutions?Join our team as aCustomer Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited? Let's see what it takesWhat you will do:Provide exceptional customer support via emailsProcess account seizures (e.G., freezes, wage garnishments) in a timely and compliant mannerProvide information on loan terms, account details, and legal mattersManage tickets and workflows using Zendesk and JiraMaintain clear and structured case documentationCollaborate with internal teams to ensure efficient issue resolutionMeet team KPIsAlways be up-to-date with cutting-edge technologySecurely work with customers' sensitive informationApply the latest and greatest customer happiness practicesWhat you need to succeed in this role:Excellent English and German skills (C1 for both spoken and written)Experience in customer supportBackground in banking, legal, or financial servicesSolid understanding of GDPR and data privacy standardsProficiency in using Zendesk and JiraAnalytical and research skillsStrong attention to detail and reliability when handling sensitive or legal informationPositive and responsible attitudePersonal laptop or computer (at least 8 Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Will be a great plus:Experience with ConfluenceBackground working in regulated environmentsBenefits and Perks:Fixed schedule: 9 AM - 6 PM CETOpportunity to work fully remoteInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentThe items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractorsmay not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedWho we are:Support Your App is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab the chance to join us andsend your CV in English, pointing out your outstanding skills!Visit our website: are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Seniority levelSeniority level AssociateEmployment typeEmployment type ContractJob functionJob function Customer ServiceIndustries IT Services and IT ConsultingReferrals increase your chances of interviewing at Support Your App by 2xSign in to set job alerts for “(fluent German & English) Customer Support Consultant (Spain, remotely)” roles.Spanish Customer Service Representative - Relocate To Greece(fluent Hebrew & English) Customer Support Consultant (Spain)Freelance Dutch Lead Generation (NO SALES) Fully remoteWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Client Service Manager - AIFMApplylocations:Valenciatime type:Full timeposted on:Posted Todayjob requisition id:JR-0024771 Fund Rock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market.We invest in our people, enabling you to develop your skills and build on your experience.

Account Management OfficerApplyremote type: Hybridlocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR- The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole: Account Management Officer Location: ValenciaEmployment Type: Full time Permanent Role summary:As an Account Management Officer and play a key role in supporting client accounts from setup through their full lifecycle. You’ll ensure data accuracy, meet AML/KYC and regulatory requirements, and work closely with clients and internal teams to resolve queries and keep operations running smoothly. This is a great opportunity to build your expertise in client servicing, compliance, and financial operations within a collaborative team environment.Key responsibilities: Management and maintenance of client and account data throughout the lifecycle of a bank account. Adherence to internal business rules and regulatory requirements regarding AML/KYC, CRS FATCA/QI. Identifying and assessing documentation requirements and addressing deficiencies. Working on account issues client reporting closely with internal and external stakeholders. Numerical document management. Various signature verifications where applicable. Supporting and mentoring Junior staff where required. Further tasks might be assigned according to the business requirements.Skills Required: Educational level: University degree - Bachelor (or above) in Economics, Finance or Business Administration. Working experience in similar roles. Excellent knowledge of English. Sound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions. Sound knowledge of MS Office applications. High attention to detail with a proactive and analytical mindset. Ability to work independently and as part of a team, managing priorities in a dynamic environment. Strong organizational skills and flexibility.* Excellent communication skills.What you will get in return: Hybrid Working Model Private health insurance. 27 working days holiday + Public holidays Opportunities for professional development. Professional Development (CPD) and Study Guidance programs Positive and hospitable work environment. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction.* A genuinely unique opportunity to be part of an expanding large global business + moreAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.br#J-18808-Ljbffr

Seeking a German-speaking Account Manager to manage existing clients, improve performance, and drive growth in the real estate/hospitality sector. Focus on relationship building, problem-solving, and optimizing client listings.

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación). Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. Mantener actualizadas la base de datos de la clientela y pedidos. Registrar e informar sobre reclamaciones y feedback recurrente de la clientela. Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento. Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: Formación: Formación en Comercio Internacional, Administración, Logística o similares. Conocimiento de procesos de exportación, transporte y facturación. Experiencia previa en atención a la clientela, idealmente internacional. Informática: Paquete Office Completo nivel de usuario. Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. Idioma. Nivel alto Inglés. Se valorará otro idioma. Competencias: Proactividad. Atención a la clientela eficaz y empática. Resolución deProblemas. Comunicación clara. Planificación, organización y seguimiento detallado. Ofrecemos Contrato de trabajo indefinido a tiempo completo. Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

Estas buscando un nuevo reto profesional?¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puestoNº 1demejores empresas para trabajaren el ranking"Happy Index® at Work" 2023 ?PANGEAes tu sitio!Solicitar este puesto es sencillo. Funciones de la po

La persona seleccionada gestionará la operativa diaria, asegurando una experiencia excelente para huéspedes y clientes, con foco en eficiencia, calidad y control de costes. Conocimientos de cocina y capacidad para apoyar al equipo en momentos de alta carga de trabajo. Empresas: Sweet Hoteles Sweet

TÉCNICO/A CUSTOMER SERVICE La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto. La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: • Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación)., • Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos., • Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos., • Mantener actualizadas la base de datos de la clientela y pedidos., • Registrar e informar sobre reclamaciones y feedback recurrente de la clientela., • Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento., • Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: • Formación: Formación en Comercio Internacional, Administración, Logística o similares., • Conocimiento de procesos de exportación, transporte y facturación., • Experiencia previa en atención a la clientela, idealmente internacional., • Informática:, • Paquete Office Completo nivel de usuario., • Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos., • Idioma. Nivel alto Inglés. Se valorará otro idioma., • Competencias:, • Proactividad., • Atención a la clientela eficaz y empática., • Resolución deProblemas., • Comunicación clara., • Planificación, organización y seguimiento detallado. Ofrecemos • Contrato de trabajo indefinido a tiempo completo. xkdbapo, • Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

ppFundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue‑chip companies and leaders in their domestic market. /p pWe invest in our people, enabling you to develop your skills and build on your experience. /p pIf you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you. /p h3Job specification /h3 ul liWork proactively on a portfolio of clients to support the daily activities of the funds under management; /li liAct as main point of contact for the clients for day‑to‑day activities and resolution of any fund‑related queries; /li liSet‑up and lead AIFM service review calls with clients to maintain a strong relationship; /li liEstablish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls; /li liEnsure compliance with internal and external processes; /li liMaintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures; /li liUpdate internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information; /li liEnsure all funds have up‑to‑date policies and procedures that reflect on‑going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum; /li liPrepare the Operating Memorandum and coordinate internal and external review of such document; /li liLiaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund‑related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information; /li liEnsure all investor subscription documents incl. side letters are saved on client folder; /li liManage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline; /li liWhere FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda; /li liPresent AIFM report in the Board Meeting; /li liEnsure coordination and review of fund financial reports and long form reports; /li liPreparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company; /li liPrepare cash payment instructions for review and signature by the Client Service Manager; /li liUpload investor reports and target fund documentation to the investor portal; /li liPreparation of presentation materials for physical client visits; /li liCalculate and review client fees, create invoices and manage timely payment; /li liIdentify opportunities to enhance the client relationship; /li liSupport with ad hoc projects. /li /ul h3Skills Required /h3 ul liAcademic degree, preferably in Finance or Economics; /li liExperience in the financial sector is of advantage; /li liKeen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions; /li liStrong commercial awareness, analytical and communications skills; /li liGood working knowledge in MS Office suite; /li liFluent in English with excellent written and oral communication skills. /li /ul h3What You Will Get In Return /h3 ul liA genuinely unique opportunity to be part of an expanding large global business; /li liA friendly, co‑operative and supportive environment; /li liTraining and development opportunities. /li /ul pAs a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. /p pBenefits: As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. /p pOur people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programmes. /p pDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. /p /p #J-18808-Ljbffr

ppContrato a tiempo parcial /p pValencia /p pAtención al cliente /p pAtención telefónica, personal y realización de todo tipo de tareas administrativas. /p h3PERFIL /h3 pEl perfil del candidato que buscamos es el de apasionados por la atención al cliente y Real Estate, con iniciativa, personas innovadoras, con ganas de seguir creciendo con el proyecto, responsables y con actitud positiva. /p h3DESCRIPCIÓN FUNCIÓN /h3 pEntre las funciones, destacamos las siguientes: /p ul liAsegurar el cumplimiento de los procesos de trabajo, organizando la operativa. /li liGestión de agenda. /li liMarcar y transmitir la política de directos y comerciales a la oficina en base diaria. /li liHacer seguimiento de clientes y colaboradores. /li liReportar las incidencias a los departamentos correspondientes. /li /ul h3¿QUÉ OFRECEMOS? /h3 pPara Mobal Consultores, todas las personas que componen nuestro equipo son un pilar fundamental y un activo muy valioso, nuestro objetivo es lograr un personal altamente comprometido, que comparta nuestros valores y los transmita a nuestros clientes. Para ello brindamos opciones reales de desarrollo profesional, formamos a todo nuestro equipo y brindamos un enfoque multidisciplinar que nos permite aportar una gran productividad y conocimiento amplio del sector. /p /p #J-18808-Ljbffr

ph3bResponsibilities /b /h3 ul liConduct outbound calls to clarify or request customer documentation. /li liGuide customers through submission and verification procedures with clarity and professionalism. /li liCollaborate with internal teams to resolve documentation issues. /li liProvide feedback on recurring challenges and contribute to process improvements. /li /ul h3bRequirements /b /h3 ul liStrong attention to detail and the ability to handle sensitive information responsibly. /li liExcellent communication skills in Dutch and English (native or near‑native level). /li liAbility to work independently as well as part of a team. /li liFamiliarity with regulatory environments or documentation processes is a plus. /li liCommercial insights and ability to convince customers and key stakeholders about the necessity of keeping documentation up to date. /li liStrong communication and multitasking skills. /li liComfortable working with computer systems and various software applications. /li liExperience with compliance or documentation processes is a plus. /li /ul h3bCore Competencies /b /h3 pDemonstrates strong communication skills in Dutch and English, with a focus on guiding customers through documentation processes and collaborating with internal teams. Exhibits attention to detail and the ability to handle sensitive information while contributing to process improvements. /p h3bTools Technologies /b /h3 ul liComputer Systems /li liSoftware Applications /li /ul /p #J-18808-Ljbffr

German English) Customer Support Consultant (Spain, remotely) /h3h3(fluent German English) Customer Support Consultant (Spain, remotely) /h3p2 days ago Be among the first 25 applicants /ppGet AI-powered advice on this job and more exclusive features. Provide information on loan terms, account deta

Patrique Mercier Recruitment FR is excited to offer a Spanish Speaking Corporate Customer Advisor role, designed for professionals who excel in delivering top-tier service to corporate clients via phone, email, and live chat.The ideal candidate is fluent in Spanish and English, has corporate or B2 B customer service experience, can use CRM tools and MS Office, and is flexible for varied hours, including evenings and weekends. Join a dynamic team focused on client satisfaction.

ppbGet ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most exciting and fast-growing brands. Join our international community of passionate professionals, where personal and professional growth are at the heart of everything we do. /b /p h3Behind the brand. /h3 pWinparts is one of the leading online automotive retailers in Europe, helping customers find the right car parts, accessories and maintenance products quickly and easily. /p pDriven by expertise, innovation and customer focus, Winparts has built a strong reputation as a trusted partner for both car enthusiasts and everyday drivers. With an extensive assortment, expert advice and a commitment to exceptional service, Winparts helps customers stay on the road with confidence. /p pTheir values say it all: Be the Expert, show you care, drive growth, keep it real and stay curious. /p h3How you make an impact. /h3 ul liYou wow customers through phone, email, WhatsApp and chat interactions /li liYou support customers throughout their entire journey, from product advice to orders and returns /li liYou provide expert guidance and help customers find the right solution for their vehicle-related needs /li liYou identify opportunities to advise customers and recommend suitable products /li liYou take ownership of customer questions and ensure a smooth and positive experience /li liYou demonstrate empathy and solution-oriented thinking when handling customer issues /li liYou collaborate with internal teams to continuously improve customer experience and processes /li liYou contribute to customer satisfaction, loyalty and business growth through every interaction /li /ul h3What we value in you. /h3 ul liYou speak native-level French /li liAdditional language skills, especially Dutch, are considered a strong plus /li liYou are available full-time (39 hours per week) /li liYou have experience in customer service, sales, customer experience or a similar customer-facing role /li liYou are highly educated and possess strong communication skills /li liYou combine empathy with a commercial mindset and enjoy advising customers /li liYou are proactive, dedicated and take ownership of your work /li liYou enjoy solving problems and creating positive customer experiences /li liYou are comfortable working in a dynamic and fast-paced environment /li liYou are digitally savvy and familiar with CRM systems and online tools /li liYou are curious, eager to learn and motivated to become an expert in your field /li /ul h3Working hours. /h3 pThe service operates /p ul liMonday to Friday between 09:00 and 21:00 and Saturdays between 09:00 and 17:00. /li liFlexibility to work within these opening hours is required. /li /ul h3The extras you'll love. /h3 ul liExperience a vibrant scale-up culture while collaborating with some of the coolest brands in Europe /li liBreakfast and lunch on us – because fueling your day matters /li liSpanish health insurance – we've got your well-being covered /li liFree Spanish classes – unlock a new language and immerse yourself in the local culture /li liCareer growth opportunities – take your skills to the next level with endless development paths /li liMonthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things exciting /li liRelocation support – we'll help you settle into Spain smoothly, from handling admin to offering tips on local life /li /ul pJoin us for more than just a job, be part of an unforgettable journey while helping customers find the right solution and keeping them moving with confidence. /p /p #J-18808-Ljbffr

ppEn dependencia del área de Marketing, buscamos incorporar un/a bCustomer Experience CRM Manager /b para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. /ppEl puesto tiene como objetivo principal bincrementar la recurrencia, la retención y el valor del cliente /b, utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. /ppSe trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. /ph3Principales funciones /h3ulliAnalizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización. /liliDiseñar, activar y optimizar estrategias de retención basadas en datos. /liliTransformar la información del CRM en insights accionables para negocio, marketing y operaciones. /liliLiderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.). /liliDefinir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción). /liliImpulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización. /liliDetectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia. /liliColaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas. /liliMedir el impacto de las acciones implementadas y optimizarlas en función de resultados. /liliGarantizar la calidad, coherencia y buen uso del dato dentro del CRM. /liliExperiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros. /liliConocimiento de métricas de fidelización, retención y valor de cliente. /liliCapacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio. /liliExperiencia en entornos colaborativos y con equipos transversales. /liliSe valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia. /li /ulh3Perfil competencial /h3ulliPerfil analítico, estructurado y orientado a resultados. /liliMentalidad práctica y foco en impacto real. /liliCapacidad crítica y criterio para priorizar. /liliComodidad en entornos de cambio y construcción. /liliSalario competitivo fijo + bonus variable por objetivos. /liliFlexibilidad horaria y opción de teletrabajo. /liliBeneficios corporativos IVCE. /liliDesarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. /li /ulp¿Te interesa formar parte de IVC Evidensia? /ppbInscríbete a través de nuestra web. ¡Te esperamos! /b /p /p #J-18808-Ljbffr

OverviewNight Shift Customer Support Agent - Live & Work in Malta (i Gaming)We’re hiring for an established i Gaming company in Malta, one of Europe’s main hubs for online gaming, tech, and international careers.Why MaltaMediterranean climateSea views, beaches & after-work swimsInternational communityEnglish-speaking environmentEasy travel across EuropeHuge social scene within i Gaming & techYou work nights. You enjoy days most people sit in offices for.Why this role is perfect for night owlsThis is anight shift positionafter training. Ideal if you:Focus better in the eveningLike calmer, more independent shiftsPrefer a different rhythm than the 9-5 worldWant daytime freedom in MaltaTraining is done during daytime hours — then you move into night operations.You Need Previous Experience In Customer SupportWe're looking for people who already know how to:Work with live chat, email and customer casesHandle multiple conversations at onceStay professional in fast-paced environmentsUnderstand service, systems and customer responsibilityExperience ini Gamingis a big plus.What You'll Be DoingYou'll be the first point of contact for players via:Live chatEmailYou'll handle:Account questionsPlayer verification (KYC) & document processingPayments & account-related queriesResponsible Gaming situationsIdentifying suspicious behaviourInvestigating issues and providing solutionsYou'll also:Escalate complex or sensitive casesSpot risks and unusual activityPromote relevant services where appropriateDeliver first-contact resolution whenever possibleThis role combinescustomer care, security awareness, and problem-solving.RequirementsFluent English + FinnishProven experience in customer support (chat/email based)Comfortable working night shiftsGood judgment and attention to detailAbility to work independentlyCalm, structured communication styleWhy i Gaming experience mattersThis role gives exposure to:Payments & digital platformsCompliance & KYC processesResponsible GamingSecurity and fraud awarenessThese skills are highly transferable inside the industry — many people grow into Fraud, Compliance, Payments, VIP or Senior roles from here.BenefitsRelocation support within the EUNight shift allowanceHealth insuranceCommute allowanceAccess to gym, sauna & recovery facilitiesInternational, close-knit teamReal responsibility from the startThis role is for you ifYou already know customer supportYou want to work in i GamingYou prefer nights over morningsYou want an international life in MaltaNot everyone thrives at night. But if you do, this is a strong career move.

ppbAbout the Company /b /p pA globally recognized customer experience and digital solutions leader is hiring Danish-speaking Customer Service Representatives for an exciting project in Barcelona. /p pThis opportunity is ideal for candidates with customer support experience who are passionate about technology, innovation while building an international career in one of Europe's most vibrant cities. /p ul libLocation: /b Barcelona, Spain / On-Site /li libSchedule: /b Monday–Friday /li libContract: /b Full-Time Permanent (39h/week) /li libRelocation Support: /b Available for Candidates with Work Permit /li /ul pbWhat You'll Do /b /p ul liSupport customers via phone, email and chat /li liResolve inquiries efficiently while maintaining high customer satisfaction /li liHandle technical and service-related issues within SLA standards /li liMaintain product and service knowledge /li liCollaborate with international teams in a dynamic environment /li /ul pbWhat We're Looking For /b /p ul liFluent Danish and English communication skills /li liPrevious customer service experience /li liGood knowledge of Windows, MS Office, and internet configuration /li liProblem-solving mindset and customer-oriented attitude /li /ul pbWhat's Offered /b /p ul li21,700€ gross annual salary /li liUp to 2,000€ gross annual bonus /li liPaid training and continuous support /li liCareer development programs and specialized courses /li liReferral bonus opportunities /li liModern office location in central Barcelona /li /ul /p #J-18808-Ljbffr