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ph3JOB PURPOSE /h3 pIn line with the FASHION vision and mission, the Fashion Advisor creates a unique and memorable experience for each client, at every moment. /p pCombining a business orientation and a passion for the client, the Fashion Advisor is an artist of relation who contributes to the Brand image and helps to build retail leadership in the market. /p h3KEY RESPONSIBILITIES /h3 h3CHANEL Ambassador: the Fashion Advisor embodies the values of the Brand. /h3 ul liCHANEL Insider: has a solid knowledge of the Brand, its heritage, modernity and know-how. Shares it with the clients as well as the team. /li liImplements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro‑active in self‑learning. /li liRespects the uniform and grooming guidelines at all times. /li liEnsures that work area is clean, tidy, hygienic and professional at all times; knows and respects VM guidelines. /li /ul h3Experience creator: the Fashion Advisor surpasses client expectations. /h3 ul liCreates a tailor‑made client experience, personalized solutions for each visit and each client, using the CHANEL experience ritual and building long‑lasting relationship with clients. /li liEmbraces digital shopping trends and is keen to play an active role in delivering a seamless omni‑channel experience for clients /li liCo‑creates stories with and for the client, sharing the brand culture and blending it with the client’s personal story and the point of sale environment to come up with unique moments made just for them. /li liHelp the client to develop their own style, and if needed propose alterations to be made /li liHandles client service complaints and requests effectively and according to guidelines, can deal with complexity and challenging situations. /li /ul h3Business driver: the Fashion Advisor is performance‑minded in order to achieve our objectives. /h3 ul liKnows and understands the business challenges and maintains discretion about all areas of the CHANEL business /li liContributes to build the business by achieving sales targets, using all levers such as products, services, data capture … to retain, recruit and grow client return rate. /li liHas an appropriate knowledge of operations to ensure the smooth running of business, and reports to the Boutique Manager. /li liMonitor requests for after sales service. /li /ul h3Team player: the Fashion Advisor acts interdependently and demonstrates team spirit /h3 ul liHas a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity. /li liTreats others with respect, acknowledges cultural differences, and is willing to learn from those differences /li liShares best practices with the team, is pro‑active and contributes to nourish the collective knowledge and skills. /li liEnsures the proper operation of the sales space at all times, as directed by Visual Merchandising. /li liParticipates in product stock replenishment and physical inventory of stocks. /li /ul h3EXPERIENCE AND QUALIFICATION /h3 ul liEagerness and willingness to take care of the client ; Luxury retail experience is mandatory /li liSelling skills and performance‑driven for RTW /li liStyling knowledge and ability to create RTW total look /li liEnglish and Spanish mandatory /li /ul h3SOFT SKILLS AND ABILITIES /h3 ul liInterpersonal skills, ability to establish emotional connection and build a relationship /li liEmpathy and listening skills /li liGenerosity and “art of caring” /li liCuriosity, openness and eagerness to learn /li liProblem solving and ability to deal with complexity and change /li liSelf‑awareness, self‑confidence /li liEnthusiasm, energy and motivation /li liStorytelling and ability to engage and inspire /li liTeam spirit, ethics and integrity /li liPositive body language /li /ul /p #J-18808-Ljbffr

ph3Job Purpose /h3 pIn line with the FASHION vision and mission, the Fashion Advisor creates a unique and memorable experience for each client, at every moment. Combining a business orientation and a passion for the client, the Fashion Advisor is an artist of relation who contributes to the Brand image and helps to build retail leadership in the market. /p h3Key Responsibilities /h3 pbCHANEL Ambassador: the Fashion Advisor embodies the values of the Brand. /b /p ul liCHANEL Insider: has a solid knowledge of the Brand, its heritage, modernity and know-how. Shares it with the clients as well as the team. /li liImplements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro‑active in self‑learning. /li liRespects the uniform and grooming guidelines at all times. /li liEnsures that work area is clean, tidy, hygienic and professional at all times; knows and respects VM guidelines. /li /ul pbExperience creator: the Fashion Advisor surpasses client expectations. /b /p ul liCreates a tailor‑made client experience, personalized solutions for each visit and each client, using the CHANEL experience ritual and building long‑lasting relationship with clients. /li liEmbraces digital shopping trends and is keen to play an active role in delivering a seamless omni‑channel experience for clients /li liCo‑creates stories with and for the client, sharing the brand culture and blending it with the client’s personal story and the point of sale environment to come up with unique moments made just for them. /li liHelp the client to develop their own style, and if needed propose alterations to be made /li liHandles client service complaints and requests effectively and according to guidelines, can deal with complexity and challenging situations. /li /ul pbBusiness driver: the Fashion Advisor is performance‑minded in order to achieve our objectives. /b /p ul liKnows and understands the business challenges and maintains discretion about all areas of the CHANEL business /li liContributes to build the business by achieving sales targets, using all levers such as products, services, data capture … to retain, recruit and grow client return rate. /li liHas an appropriate knowledge of operations to ensure the smooth running of business, and reports to the Boutique Manager. /li liMonitor requests for after sales service. /li /ul pbTeam player: the Fashion Advisor acts interdependently and demonstrates team spirit /b /p ul liHas a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity. /li liTreats others with respect, acknowledges cultural differences, and is willing to learn from those differences /li liShares best practices with the team, is pro‑active and contributes to nourish the collective knowledge and skills. /li liEnsures the proper operation of the sales space at all times, as directed by Visual Merchandising. /li liParticipates in product stock replenishment and physical inventory of stocks. /li /ul h3Experience and Qualification /h3 ul liEagerness and willingness to take care of the client; retail experience is a plus. /li liSelling skills and performance‑driven for RTW /li liStyling knowledge and ability to create RTW total look /li liLanguage skills (English mandatory) /li /ul h3Soft Skills and Abilities /h3 ul liInterpersonal skills, ability to establish emotional connection and build a relationship /li liEmpathy and listening skills /li liGenerosity and "art of caring" /li liCuriosity, openness and eagerness to learn /li liProblem solving and ability to deal with complexity and change /li liSelf‑awareness, self‑confidence /li liEnthusiasm, energy and motivation /li liStorytelling and ability to engage and inspire /li liTeam spirit, ethics and integrity /li liPositive body language /li /ul pAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of everyone increases the diversity, complementarity and effectiveness of our teams. /p /p #J-18808-Ljbffr

ph3Job Purpose /h3 pIn line with the FASHION vision and mission, the Fashion Advisor creates a unique and memorable experience for each client, at every moment. Combining a business orientation and a passion for the client, the Fashion Advisor is an artist of relation who contributes to the Brand image and helps to build retail leadership in the market. /p h3Key Responsibilities /h3 h3CHANEL Ambassador /h3 ul liCHANEL Insider: has a solid knowledge of the Brand, its heritage, modernity and know-how. Shares it with the clients as well as the team. /li liImplements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro‑active in self‑learning. /li liRespects the uniform and grooming guidelines at all times. /li liEnsures that work area is clean, tidy, hygienic and professional at all times; knows and respects VM guidelines. /li /ul h3Experience creator /h3 ul liCreates a tailor‑made client experience, personalized solutions for each visit and each client, using the CHANEL experience ritual and building long‑lasting relationship with clients. /li liEmbraces digital shopping trends and is keen to play an active role in delivering a seamless omni‑channel experience for clients. /li liCo‑creates stories with and for the client, sharing the brand culture and blending it with the client's personal story and the point of sale environment to come up with unique moments made just for them. /li liHelp the client to develop their own style, and if needed propose alterations to be made. /li liHandles client service complaints and requests effectively and according to guidelines, can deal with complexity and challenging situations. /li /ul h3Business driver /h3 ul liKnows and understands the business challenges and maintains discretion about all areas of the CHANEL business. /li liContributes to build the business by achieving sales targets, using all levers such as products, services, data capture to retain, recruit and grow client return rate. /li liHas an appropriate knowledge of operations to ensure the smooth running of business, and reports to the Boutique Manager. /li liMonitors requests for after sales service. /li /ul h3Team player /h3 ul liHas a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity. /li liTreats others with respect, acknowledges cultural differences, and is willing to learn from those differences. /li liShares best practices with the team, is pro‑active and contributes to nourish the collective knowledge and skills. /li liEnsures the proper operation of the sales space at all times, as directed by Visual Merchandising. /li liParticipates in product stock replenishment and physical inventory of stocks. /li /ul h3Experience And Qualification /h3 ul liEagerness and willingness to take care of the client; Luxury retail experience is mandatory. /li liSelling skills and performance‑driven for RTW. /li liStyling knowledge and ability to create RTW total look. /li liEnglish and Russian mandatory. /li /ul h3Soft Skills And Abilities /h3 ul liInterpersonal skills, ability to establish emotional connection and build a relationship. /li liEmpathy and listening skills. /li liGenerosity and art of caring. /li liCuriosity, openness and eagerness to learn. /li liProblem solving and ability to deal with complexity and change. /li liSelf‑awareness, self‑confidence. /li liEnthusiasm, energy and motivation. /li liStorytelling and ability to engage and inspire. /li liTeam spirit, ethics and integrity. /li liPositive body language. /li /ul /p #J-18808-Ljbffr

ph3Job Purpose /h3 pIn line with the FASHION vision and mission, the Fashion Advisor creates a unique and memorable experience for each client, at every moment. Combining a business orientation and a passion for the client, the Fashion Advisor is an artist of relation who contributes to the Brand image and helps to build retail leadership in the market. /p h3Key Responsibilities /h3 h3CHANEL Ambassador: the Fashion Advisor embodies the values of the Brand. /h3 ul liCHANEL Insider: has a solid knowledge of the Brand, its heritage, modernity and know‑how. Shares it with the clients as well as the team. /li liImplements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro‑active in self‑learning. /li liRespects the uniform and grooming guidelines at all times. /li liEnsures that work area is clean, tidy, hygienic and professional at all times; knows and respects VM guidelines. /li /ul h3Experience creator: the Fashion Advisor surpasses client expectations. /h3 ul liCreates a tailor‑made client experience, personalized solutions for each visit and each client, using the CHANEL experience ritual and building long‑lasting relationships with clients. /li liEmbraces digital shopping trends and is keen to play an active role in delivering a seamless omni‑channel experience for clients. /li liCo‑creates stories with and for the client, sharing the brand culture and blending it with the client's personal story and the point‑of‑sale environment to come up with unique moments made just for them. /li liHelp the client to develop their own style, and if needed propose alterations to be made. /li liHandles client service complaints and requests effectively and according to guidelines, can deal with complexity and challenging situations. /li /ul h3Business driver: the Fashion Advisor is performance‑minded in order to achieve our objectives. /h3 ul liKnows and understands the business challenges and maintains discretion about all areas of the CHANEL business. /li liContributes to building the business by achieving sales targets, using all levers such as products, services, data capture … to retain, recruit and grow client return rate. /li liHas an appropriate knowledge of operations to ensure the smooth running of business, and reports to the Boutique Manager. /li liMonitors requests for after‑sales service. /li /ul h3Team player: the Fashion Advisor acts interdependently and demonstrates team spirit. /h3 ul liHas a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity. /li liTreats others with respect, acknowledges cultural differences, and is willing to learn from those differences. /li liShares best practices with the team, is pro‑active and contributes to nourish the collective knowledge and skills. /li liEnsures the proper operation of the sales space at all times, as directed by Visual Merchandising. /li liParticipates in product stock replenishment and physical inventory of stocks. /li /ul h3Experience And Qualification /h3 ul liEagerness and willingness to take care of the client; retail experience is a plus. /li liSelling skills and performance‑driven for RTW. /li liStyling knowledge and ability to create RTW total look. /li liLanguage skills (English mandatory). /li /ul h3Soft Skills And Abilities /h3 ul liInterpersonal skills, ability to establish emotional connection and build a relationship. /li liEmpathy and listening skills. /li liGenerosity and “art of caring”. /li liCuriosity, openness and eagerness to learn. /li liProblem solving and ability to deal with complexity and change. /liliSelf‑awareness, self‑confidence. /li liEnthusiasm, energy and motivation. /li liStorytelling and ability to engage and inspire. /li liTeam spirit, ethics and integrity. /li liPositive body language. /li /ul /p #J-18808-Ljbffr