Theatre Team Member
hace 5 días
Vitoria-Gasteiz
ph3Role Summary /h3pCinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served. Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience. Additionally, Team Members may work cross‑functionally as an Usher, Box Office, or Concessionist as staffing needs require. /ph3Responsibilities /h3ulliGreets Guests with a smile in a timely and professional manner /liliOperates Cinemark’s POS system for all transactions completed on assigned register /liliVerifies tickets at podium and directs Guests to an auditorium /liliEnsures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy /liliProvides pricing, movie, specialist event, alternative movie selections, and general theatre information /liliResponds to phone calls and questions from Guests in a professional and quality customer service manner /liliConducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums /liliKeeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.) /liliPrepares food and properly operates cooking, warming, and popping equipment /liliConsistently wipes down and sanitizes employee and guest high‑contact areas /liliComplies with all local, state, and federal food safety laws /liliMonitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management /liliAssists with all opening and closing duties as assigned by management /liliPerforms other work‑related duties as assigned /li /ulh3Requirements /h3ulliMust be at least 16 years of age /liliCompletes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required /liliAvailability to work flexible hours which include evenings, weekends, and holidays /liliRequires regular and consistent attendance /liliHas an energetic and friendly attitude during each shift /liliProvides excellent guest service /liliInterpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English /liliAbility to work in a team environment and independently /liliAbility to take and follow direction /liliResponds with a sense of urgency /liliAccurate cash handling and basic math skills /li /ulh3Physical and Environmental Requirements /h3ulliFrequent bending, kneeling, and lifting up to 50 lbs. /liliFrequent standing, walking and reaching around the theatre /liliNoise level may be moderate to high at times /liliBe able to work in a standing position for extended periods of time /li /ulh3Benefits Available /h3ulliEmployee Discount /lili401(k) Matching /liliGrowth Opportunities /liliEducation Assistance /liliHealth Benefits /liliParental Leave /liliPaid Time Off /liliDaily Pay /liliFree Movies /li /ulpAll Cinemark theatres are designated smoke‑free workplaces. This includes vapor, electronic, conventional, cigars, etc. /ppReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. /ppDISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. /ppCinemark is an Equal Opportunity Employer /ppPay Range: 16.90 - 18.23 /p /p #J-18808-Ljbffr