German Speaking Agent Replacement Reservation (m/f/d) - 100% Remote
11 days ago
Ibiza
ppAre you passionate about customer service? Would you like to be part of a new and dynamic team in a remote environment? At SIXT, we are looking for you if you enjoy customer contact and know how to handle demanding customers. /p h3YOUR ROLE AT SIXT /h3 pIn case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle. We work closely with various insurance and roadside assistance companies, processing their orders promptly and in a customer‑oriented manner via email or phone, then creating orders and reserving the requested vehicles. /p h3YOUR SKILLS MATTER /h3 ul libCustomer Orientation /b: You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction. /li libLanguage Proficiency /b: Fluent in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus. /li libEffective Communication /b: You are open‑minded, communicative, and enjoy writing and making phone calls. /li libFlexibility /b: You can adapt to a dynamic and ever‑evolving work environment, including availability for night shifts. /li libTeamwork /b: You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation. /li libSolution‑Focused /b: You have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction. /li liYou have initial experience working with MS Office programs (Word, Outlook). /li liYou work reliably, independently, and are service‑ and solution‑oriented. /li /ul h3WHAT WE OFFER /h3 ul libPermanent Contract /b: (Contrato Indefinido) A stable project with opportunities for progression. /li libAI at your fingertips /b: From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve. /li libAttractive Salary and Professional Growth Opportunities /b: Professional development opportunities in an international environment. Salary: €21,600 gross per year (12 payments) plus €60 telework allowance, and a 30% night shift premium for hours 22:00h–06:00h. /li libFlexible Remote Work Model /b: You can work from anywhere in Spain. /li libWork‑Life Balance /b: Enjoy a day off for your birthday and additional vacation days for your anniversary at SIXT. /li libFlexible Compensation /b: Benefit from private health insurance, childcare support, and/or a restaurant card. /li /ul h3Exclusive Employee Benefits /h3 pDiscounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more. /p /p #J-18808-Ljbffr