Retail Operations Coordinator
2 days ago
Ibiza
ph3Store Manager / Retail Operations Coordinator /h3 pFull-time | Ibiza /p h3About the role /h3 pWe're looking for someone who loves eyewear, enjoys working with people and likes being part of a small team where no two days are the same. /p pDuring the summer, you'll be the face of our Ibiza flagship store, creating an exceptional customer experience while ensuring everything behind the scenes runs smoothly. During the winter, when the store is closed, you'll support the team with inventory, logistics and operational projects as we prepare for the next season. /p pThis isn't just a seasonal retail position. We're looking for someone who wants to grow with the brand and become an important part of the Capote team as we continue to expand internationally. /p h3What you'll be doing /h3 h3Summer (May - September) /h3 ul liRunning the Ibiza flagship store /li liWelcoming and assisting customers /li liCreating a memorable shopping experience /li liProcessing sales through Shopify /li liKeeping the store beautifully presented /li liManaging stock and inventory /li liPreparing and shipping online orders /li liReceiving deliveries /li liSupporting events and pop-ups when needed /li /ul h3Winter (October - April) /h3 pWith the store closed, you'll work closely with the operations team on a variety of projects, including: /p ul liCustomer support /li liOrganising inventory and stock /li liPreparing wholesale and online orders /li liCoordinating logistics and shipments /liliPreparing sample sets for agents and distributors /li liOrganising products and materials for international trade fairs such as MIDO and SILMO /li liSupporting new collection launches/marketing materials /li liAssisting with operational projects and improving internal processes /li /ul h3We're looking for someone who... /h3 ul libSpeaks fluent English /b /li liSpeaks profound Spanish (or is happy to learn) /li liHas experience in retail, luxury goods, or fashion /li liEnjoys delivering excellent customer service /li liIs organised, reliable and proactive /li liLoves working with people while also enjoying operational tasks behind the scenes /li liHas experience with Shopify or similar POS systems /li liIs confident using Excel or Google Sheets /li liHas worked with Slack or similar communication tools /li liUnderstands inventory management and stock control /li liHas an eye for detail and presentation /li liFits naturally with the Capote brand and enjoys being part of a creative, international and dynamic team /li liA plus if you know how to use Photoshop/Canvas, and set up social media campaigns /li /ul h3You’ll love this role if... /h3 ul liYou enjoy variety and learning new things. /li liYou like taking ownership and finding solutions. /li liYou’re equally happy helping a customer find the perfect sunglasses and organising inventory in the stockroom. /li liYou enjoy working in a small team where everyone contributes. /li liYou’re looking for a long-term opportunity to grow with an independent brand rather than just a seasonal job. /li /ul h3After your first year... /h3 ul liThe Ibiza store runs smoothly and confidently under your management. /li liInventory is accurate and well organised. /li liCustomers leave with an exceptional experience. /li liTrade fairs and sample sets are prepared on time. /li liLogistics run efficiently throughout the year. /li liYou’ve become a trusted member of the Capote team and are ready to take on more responsibility as the brand grows. /li /ul /p #J-18808-Ljbffr