Buscar empleo: 91 ofertas de trabajo de damm en El Prat De Llobregat (julio 2026)

Operations Director

hace 3 días

Barcelona

ppFull Time; APPLY NOW /p pbLocation: /b Location details can be found in the description /p h3Description: /h3 pFounded in 1912, Real Club de Golf El Prat is one of the most prestigious private golf clubs in Spain and Europe. Located just outside Barcelona, the Club enjoys an exceptional natural environment and holds internationally recognized sustainability certifications. It has hosted the Spanish Open on numerous occasions and most recently welcomed the Estrella Damm Catalunya Championship on the DP World Tour. /p pRenowned for its exclusive atmosphere, world‑class facilities, and commitment to excellence and innovation, the Club is now seeking an Operations Director to play a key strategic role in ensuring that all services and facilities consistently operate at the highest standards. /p h3Key Responsibilities /h3 pbOperations Management /b /p ul liLead the day‑to‑day operations of the Club House, facilities and member services. /li liEnsure an outstanding experience for members, guests and visitors. /li liOversee the efficient operation of all operational departments. /li liIdentify opportunities for continuous improvement and operational excellence. /li /ul pbOperational Excellence /b /p ul liDevelop and implement operational procedures and protocols. /li liEnsure operational processes are consistently executed. /li liEstablish and maintain service quality standards. /li liDefine, monitor and report operational KPIs and quality metrics. /li liEnsure compliance with all operational procedures. /li /ul pbFacilities Management /b /p ul liPlan and oversee preventive and corrective maintenance programmes. /li liCoordinate external suppliers and contractors. /li liSupervise facility improvement projects and capital investments. /li liEnsure the Club’s facilities remain in outstanding condition at all times. /li /ul pbMember Experience /b /p ul liMaintain a visible presence throughout the Club. /li liBuild strong relationships with members and visitors. /li liHandle operational incidents promptly and effectively. /li liResolve complaints with professionalism and efficiency. /li liAct as a brand ambassador for the Club. /li /ul pbCross-Functional Coordination /b /p ul liGeneral Management /li liSports Director /li liOperational Coordinators /li liMaintenance Teams /li liExternal Service Providers /li liEnsure effective communication and collaboration across all operational areas. /li /ul h3Objectives During the First 12 Months /h3 ul liProfessionalise the Club’s daily operations. /li liImplement standardised operational procedures. /li liIntroduce management dashboards and operational KPIs. /li liImprove member and visitor satisfaction. /li liStrengthen coordination between departments. /li liFoster a culture of continuous improvement. /li liEfficiently execute facility investment and improvement projects. /li /ul h3Candidate Profile /h3 pWe are seeking an experienced operations executive with a strong track record of leading customer‑focused organisations where service excellence is a key competitive advantage. /p h3Professional Experience /h3 ul liMinimum of 5–7 years’ experience in senior operational leadership positions. /li liProven experience managing large, multidisciplinary teams. /li liStrong background in organisations recognised for exceptional customer service and operational excellence. /li liExperience in environments comparable to Real Club de Golf El Prat will be highly valued. /li /ul h3Previous experience in one or more of the following sectors /h3 ul liGolf clubs /li liFive-star hotels /li liLuxury resorts /li liPrivate members’ clubs /li liPremium sports facilities /li liHigh‑end hospitality or restaurant groups /li liInternational experience will be considered a significant advantage. /li /ul h3Core Competencies /h3 ul liStrong leadership and people management skills. /li liOutstanding customer orientation and service mindset. /li liExcellent organisational and planning abilities. /li liProactive approach with a strong focus on continuous improvement. /li liStrong analytical and problem‑solving capabilities. /li liExcellent communication, reporting and cross‑functional coordination skills. /li liHigh standards, attention to detail and operational discipline. /li liAbility to thrive in dynamic, fast‑paced operational environments. /li /ul h3Requirements /h3 ul liProfessional level of English, with the ability to communicate confidently with international members and visitors. /li liAdditional languages will be considered an asset. /li liFlexibility to work weekends and public holidays whenever required by the Club’s operations. /li /ul h3What We Offer /h3 ul liThe opportunity to join one of Spain’s most prestigious sporting institutions. /li liA strategic leadership role with significant influence over the Club’s future development. /li liThe opportunity to lead the transformation and continuous improvement of a world‑class private members’ club. /li liA highly professional environment committed to excellence, innovation and outstanding member experience. /li /ul h3To apply /h3 pApplicants should apply for this role by clicking here. /p h3Additional Information: /h3 pClick on the APPLY NOW link to apply for the job advert on our website. /p /p #J-18808-Ljbffr

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