Apprentice Service Technician- BCN
24 hours ago
L'Hospitalet de Llobregat
ppbApprentice Service Technician /b /p pbJob Family – Service Operations /b /p pThis family is dedicated to delivering excellence in all safety servicing activity for the full range of Survitec safety solutions, through the relentless pursuit of improvement to process, systems, data, standardisation of work and continuous improvement practices. /p h3Job Summary /h3 pThis role supports qualified technicians to install, maintain or repair Survitec products across one or more product categories, whilst working towards becoming fully competent. It is focused on delivering Survitec standard work to maintain and uphold right first time and operational efficiency. Successful completion of technical product training and the demonstration of applying that learning through competence assessment results in progression to Service Technician. /p h3Duties and responsibilities /h3 ul liSupports qualified Service Technician to install, maintain and repair Survitec safety equipment to standard, learning discrete steps within the core servicing process under own supervision and working alongside qualified technicians to practice more complex steps under full supervision. /li liSupports the Service Operations team in implementing controlled changes to process, delivering continuous improvement. /li liAssists specialists in setting up and testing new products or processes, installing complex systems per training and competence level, seeking guidance where needed. /li liPerforms preventive maintenance inspections under supervision, developing skills to identify and diagnose equipment and system requirements, including emergency repairs. /li liDevelops knowledge of Survitec policies, procedures, regulatory codes and codes of conduct, ensuring work adheres to standards, progressing toward competence in core product categories. /li liFollows Survitec Health, Safety and Environment policies and procedures; identifies and raises risks to safeguard the environment and wellbeing of self and others. /li liEngages in assessment, development planning, training and coaching to achieve competence in multiple product lines, becoming part of a flexible service workforce. /li liMaintains understanding of relevant technology, external regulation and industry best practices through continuous personal development. /li liUses store requisition processes to maintain accurate stock levels and records. /li liContributes to creating an environment where team members can live the Survitec Values, feel valued, appreciated and free to be who they are at work. /li liUpholds a safety‑first culture, ensuring a safe and healthy working environment. /li /ul h3Skills /h3 ul liHolds self and others accountable to meet commitments. /li liBuilds strong customer relationships and delivers customer‑centric solutions. /li liDevelops and delivers communications that convey understanding of diverse audiences. /li liTakes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. /li liAnalyzes complex, high‑quantity, and contradictory information to solve problems effectively. /li liMakes timely decisions that keep the organization moving forward. /li liPlans and prioritises work to meet commitments aligned with Survitec goals. /li liConsistently achieves results, even under challenging circumstances. /li liKnows the most effective and efficient processes to get things done, focusing on continuous improvement. /li /ul h3Values /h3 ul liDrives safety culture. /li liIs a reliable reference on relevant safety standards, providing insight into root causes and corrective actions, raising issues and highlighting mistakes without fear to improve safety and wellbeing. /li liDemonstrates commitment to delivering real value and confidence to customers. /li liRepresents internal and external customers with respect and transparency, delivering only what can be promised. /li liCares for people, investing in the development of teams and individuals. /li liTakes accountability for delivery, closes actions, and proactively seeks help when needed; communicates appropriately, shares knowledge, mentors others to develop skills; works collaboratively to meet business goals. /li liTakes time to listen and treats others with dignity, respecting diverse viewpoints and understanding the impact of behaviours. /li liStrives for excellence, ensuring tasks are completed on time and to the right standard, consistently achieving targets. /li liCommitted and passionate about continuous improvement, solving problems and avoiding workarounds, taking initiative with confidence. /li liSeeks innovation at every opportunity, embracing change and exploring new methods, processes, and techniques for improvement. /li liUnderstands and explains the rationale for change, supporting others’ understanding. /li liActs with integrity, abiding Survitec Values even in difficult situations. /li liRepresents Survitec ethically, fostering trust from colleagues, customers, and regulators. /li liSee Survitec Code of Conduct for further information and examples. /li /ul h3Experience and qualification /h3 ul liEducated to high school level with 4 GCSEs or equivalent. /li liNo prior experience required; 1–3 years in a related industry may expedite learning. /li liNo formal management experience required. /li /ul /p #J-18808-Ljbffr
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