Sales Representative FP - Ucademy - Madrid

¿Quiénes somos? Occident es una de las empresas líderes en el sector asegurador y en el seguro de crédito. Nuestros valores se centran en las personas, el compromiso, la austeridad, la visión a largo plazo, la autocrítica y la innovación. Una de las mejores empresas recocida para trabajar, como así se nos ha reconocido en el ranking de Forbes 2025. Además, hemos sido galardonados como World-class Workplace 2024 por la consultora internacional Effectory. Te invitamos a formar parte de nuestro equipo del Contac Center, perteneciente a OCCIDENT Buscamos personas con formación profesional de al menos cinco personas FP de grado medio o superior, y experiencia en funciones de atención telefónica para poder asumir las funciones y responsabilidades de la posición. Se valorará conocimientos de seguros. ¿Qué buscamos? • Estudios mínimos FP Grado medio/superior, • Ofimática a nivel usuario., • Experiencia de teleoperador/a., • Se valorará experiencia en Contact Center y conocimiento en el sector asegurador. Funciones • Ofrecer una atención de calidad a los clientes y asegurados, vía omnicanal (teléfono, email, chat, WhatsApp…) realizando apertura y consulta de siniestros., • Manejo básico de herramientas informáticas., • Capacidad de aprendizaje., • Seguimiento de procedimientos., • Responsabilidad y puntualidad., • Orientación al cliente., • Comunicación verbal y oral clara y ordenada. ¿Qué te podemos ofrecer? • Tipo de contrato: Temporal 4 meses., • Retribución fija competitiva (13.184,29 €/año) en función de las horas trabajadas., • Interesante retribución variable (5%) por consecución de objetivos., • Jornada intensiva del 75,5% (6 horas de 9:00-15:00)., • Convenio Contac Center, • Buen ambiente de trabajo en un entorno agradable con buenas comunicaciones en transporte público, • Formación a cargo de la Compañía., • Posibilidad de desarrollo profesional., • Ubicación: Madrid - C/ Juan Esplandiu 13. ¡Te estamos esperando!

Opportunity: Technical Product Director Liability Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact Insurance, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. Who we are At Intact Insurance, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Across Europe, our footprint includes offices in France, Spain, Belgium and the Netherlands, supported by a dedicated team of around 300 professionals. The opportunity This role is responsible for integration of the Intact Insurance Europe business as it relates to technical underwriting matters within the respective line of business. The function involves influencing the business and supporting portfolio outperformance through technical leadership and strong governance. The ideal candidate will have strong leadership skills, be innovative and agile and have extensive knowledge of Specialty insurance with deep technical expertise in the Liability business, including Financial Lines and Cyber. You will have a track record of influencing and driving the sustainable outperformance of the business by providing technical underwriting guidance and support, evaluating, and analysing data and business trends to guide tactical and strategic decisions Some of the responsibilities include but are not limited to: • Work collaboratively with the business to ensure sound and successful execution of the respective business strategy., • Demonstrate strong Product management oversight by ensuring adequate execution of underwriting governance frameworks and controls. Work collaboratively with Pricing & Portfolio Management teams to ensure KPIs are effective and executed by the Business at all times., • Ensure Technical Excellence standards (incl. Underwriting capabilities and Licences, Pricing, Wording, Reinsurance, Risk Management, Exposures Accumulation) are met by the business., • Guide and influence the development of initiatives and respond to the challenges paused by operational efficiency, product development and data quality., • Provide coaching, performance feedback and facilitate continuous technical learning and development to Liability Directors and Underwriting Leaders responsible for the Liability business., • Contribute to the strategic planning process for Intact Insurance team through the provision of portfolio actions and product improvements, advice and recommendations to enhance the Liability business performance., • Act as a subject matter expert in key strategic initiatives and a thought leader in SL Liability internal technical forums., • Provide updates and reports to the CUO on all the Liability portfolio performance and critical operational items., • Support Underwriting governance initiatives and actions including implementation of technical audits and review of key controls., • Be an ambassador for change: apply and promote best practice in terms of change management., • Support Intact Insurance CUO in creating a continuous culture of deep expertise and strong underwriting discipline within the business., • Establishing and maintaining effective relationships with Brokers, Clients and key internal stakeholders with, Operations, Underwriting, Claims and others., • Handling the routine flow of requests for information: responding or re-directing and prioritizing items accordingly., • Communicating and liaising with internal finance colleagues and others (Underwriting, Operations, Claims,..) in order to check accuracy, give or obtain further information and/or resolve queries. • Contributing to projects and initiatives as required. The expertise you bring • 15+ years’ experience in commercial or specialty insurance., • 5+ years in Management or Technical leadership in the Liability business., • Master University degree or above., • Strategic thinker with the ability to focus on attention to detail., • Demonstrated leadership skills with the ability to influence senior stakeholders, motivate operational teams and drive change., • Proven track record of setting clear objectives and monitoring progress of multiple projects against deadlines., • Ability to address complex problems and take calculated risks to make critical decisions in time sensitive situations., • Effective communication skills to develop and foster business relationships with all levels of the organization and influence others outside of his/her direct control., • Comfortable working with sense of urgency and can adapt due the unexpected or unpredictable events., • Executive / Portfolio license holder in Liability. Why choose Intact We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility. Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society. Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. Our promise to you Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself. In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can: • Shape the future: Help us lead an insurance transformation to better protect people, businesses and society., • Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right., • Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow. About Intact As part of Intact Financial Corporation (IFC) – Canada’s largest Property & Casualty insurer, with nearly CAD$24 billion in annual direct premiums and a global team of 31,000 employees – we bring global strength, deep expertise, and a strong focus on customers. Intact Insurance Europe is part of IFC’s Global Specialty Lines business (GSL) which represents 3,500 professionals dedicated to more than 20 niche segments. GSL operates across North America, the UK, and Europe, and benefits from a strong international network covering over 150 territories – with clear profitable growth ambitions to reach $10 billion in operating DPW by 2030, performing at a sub-90 operating combined ratio. We’re specialists who go the extra mile, offering expert solutions, treating claims as a promise, and helping businesses manage risk and move forward. 4 out of 5 brokers recognize us as a trusted partner, valuing our specialized expertise, simplified multinational programs, local market knowledge, and reliable claims handling. Intact Insurance (Europe) S.A. is committed to ensuring that your privacy is protected, as the data controller, we take the necessary measures to ensure the security and confidentiality of the personal information it holds or processes in compliance with the General Data Protection Regulation (EU) of 27 April 2016 ("GDPR") and the Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales. The data you provide will be processed as part of our candidate selection process. The legal basis for this processing is our legitimate interest in considering your application. Unless you object, your CV will be kept for two years after our last contact with you. We may kept your data for the duration of the employment contract in the event of recruitment. Once your employment has ceased, your personal data will be only retained for as long as is necessary to satisfy any legal, accounting or reporting obligations. Intact Group companies and third-party partners may be recipients of your personal data when required. Sometimes your personal information may be sent to other parties outside of the European Economic Area (EEA) in connection with the purposes set out above. We will take all reasonable steps to ensure that your personal information is treated securely and in compliance with data protection regulations. In accordance with data protection laws, you have the right to access and obtain a copy of the data concerning you, object to the processing, have it rectified or deleted. All you have to do is write to the Intact Insurance (Europe) Data Protection Officer to the following address Intact Insurance (Europe) S.A. Edif. Torre Europa, Pº de la Castellana, 95 – Planta 19 28046 Madrid (SPAIN) or send an email to the following address dp@intactinsurance.eu. We will ask you to confirm your identity if we need to, we have one month from receiving your request to tell you what action we have taken.

Desde Grafton Recruitment buscamos un/a Operativo/a de Transporte Marítimo y Aéreo para una compañía internacional del sector transitario ubicada en Barajas (Madrid). Funciones principales: • Gestión integral de operaciones marítimas y aéreas., • Tramitación de expedientes de importación y exportación., • Coordinación con clientes, corresponsales, navieras, aerolíneas y proveedores., • Preparación y revisión de la documentación necesaria., • Seguimiento de los embarques y resolución de incidencias., • Atención al cliente y cierre administrativo de los expedientes., • Control de costes y facturación. Requisitos: • Experiencia previa en una posición operativa dentro de una empresa transitaria., • Conocimiento tanto de transporte marítimo como aéreo., • Experiencia gestionando operaciones de importación y exportación., • Nivel de inglés suficiente para desenvolverse en un entorno internacional., • Perfil organizado, resolutivo, autónomo y orientado al cliente. ¿Qué ofrecemos? • Contrato indefinido., • Salario de 31.000 a 33.000 € brutos anuales, según experiencia., • Incorporación a una compañía internacional consolidada., • Proyecto estable y posibilidades de desarrollo profesional., • Lugar de trabajo: Barajas, Madrid.