Reception Assistant (El Fuerte Marbella 5)*
16 hours ago
Marbella
ph3Job Description: Reception Assistant (El Fuerte Marbella 5) /h3 pAt bEl Fuerte Marbella 5 /b, part of Fuerte Group Hotels, historic charm meets luxury. Originally opened in 1957 as our flagship property, this landmark resort re-emerged in 2023. Specifically, it reopened as a fully transformed 5-star destination. The resort sits on Marbella’s scenic promenade, just five minutes from Plaza de los Naranjos. Furthermore, El Fuerte Marbella features 266 luxury rooms, casual luxury design, and sweeping views. Therefore, we are seeking a detail-oriented bReception Assistant (Auxiliar de Recepción) /b in bMarbella, Spain /b. /p pIn this front-of-house role, you will initiate the welcome process for incoming guests. Specifically, you will offer warm hospitality, manage valet parking, handle luggage storage, and complete front-desk tasks. By doing so, you will ensure an extraordinary stay across every shift. /p h3Your Mission: Warm Hospitality Exemplary Guest Arrival /h3 pYour primary goal involves driving front-office success across our 5-star resort. To achieve this, you will deliver memorable arrival experiences. At the same time, you will keep the lobby pristine. Therefore, you will greet guests, manage valet parking, handle luggage transfers, and assist with administration. As a result, you will eliminate bottlenecks and protect our resort’s reputation for luxury hospitality. /p h3Your Key Responsibilities: /h3 ul libGuest Welcome Concierge Support: /b Warmly greet arriving and departing guests. Furthermore, offer welcome refreshments, open vehicle doors, provide local recommendations, and offer umbrella assistance. /li libLuggage Storage Management: /b Transport guest luggage to and from rooms efficiently. In addition, manage secure storage in the luggage room and load bags into departing vehicles. /li libValet Transport Services: /b Manage guest vehicle parking and handle car keys safely. Consequently, you will assist with rental car parking and support transfer arrangements. /li libAuxiliary Front Desk Administration: /b File consumption tickets, restock welcome tables, place stationery orders, and log maintenance tasks. Moreover, destroy records according to GDPR rules. /li libData Capture Communication: /b Support departmental data collection goals. Thus, you will ensure continuous shift handovers regarding daily activities and guest updates. /li libLobby Entrance Maintenance: /b Keep the main entrance, driveway, and lobby areas clean. By doing so, you will ensure full alignment with operational setting manuals. /li /ul h3Who You Are: The Guest-Focused Front Office Specialist /h3 ul libProven Foundations: /b You bring at least 1 year of experience as a Reception Assistant or Bellhop. Ideally, you gained this background inside 5-star luxury hotels. /li libEducational Background: /b You hold a Vocational Degree in Hospitality Management or a University Degree in Tourism. /li libThe Linguist: /b You display B2-level proficiency in English alongside fluent Spanish. Knowledge of additional international languages is considered a plus. /li libTechnical Skills Mobility: /b You feel comfortable working with Property Management Systems (PMS) and Microsoft Office. Furthermore, you hold a valid Class B driver’s license. /li libKey Competencies: /b You exhibit exceptional warmth, attention to detail, physical agility, and proactive problem-solving. /li /ul h3What Fuerte Group Hotels Offers You /h3 ul libCompetitive Package: /b Enjoy a competitive salary governed by collective agreements, supplemented by sales commissions. /li libSeven Decades of Heritage: /b Form part of Fuerte Group Hotels. Indeed, you will join a respected group with nearly 70 years of industry leadership. /li libProfessional Growth: /b Access continuous training programs and language learning support. Therefore, you will unlock structured internal career paths. /li libExceptional Work Climate: /b Work alongside top-tier professionals in an inspiring beachfront 5-star environment. /li /ul h3CHALLENGE ACCEPTED? /h3 pIf you have the passion to deliver unforgettable guest experiences, we want to hear from you. Moreover, if you have the operational grit to manage front-office logistics, you are a perfect fit. Therefore, if you are ready to bring El Fuerte Marbella to life, we invite you to step forward. /p /p #J-18808-Ljbffr