Sales Representative
5 days ago
Lugo
ppbLocation: /b Hermosillo, SO /p h3Position Overview /h3 pWe are seeking Sales Representatives to support a variety of campaigns for well‑known brands. In this role you will connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. /p h3Key Responsibilities /h3 ul liMake outbound and receive inbound calls in a professional and courteous manner /li liEducate customers on products and services, identifying upsell opportunities /li liUnderstand customer needs and recommend tailored solutions /li liUse internal systems to manage accounts and process transactions accurately /li liResearch and resolve customer issues, coordinating with other departments as needed /li liAccurately document customer interactions and follow established procedures /li liAdhere to scripts, policies, and compliance standards /li liMaintain confidentiality and handle sensitive information responsibly /li liEscalate complex issues to supervisors or appropriate teams /li liStay current with training, updates, and system changes /li liMeet attendance and scheduling expectations /li /ul h3Qualifications /h3 ul liMust be 18 years or older /li liHigh school diploma or equivalent /li liExcellent verbal and written communication skills /li liAbility to type 20+ words per minute /li liBasic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) /li liFamiliarity with Windows operating systems /li liDependable and punctual with a strong work ethic /li liStrong problem‑solving and conflict resolution skills /li liCustomer‑focused, empathetic, and solution‑oriented /li liAbility to multitask and manage time effectively /li liComfortable in a fast‑paced, evolving environment /li liTeam‑oriented with strong interpersonal skills /li liMust be authorized to work in the country where the job is based /li liWilling to submit to background and security investigation and drug screening as required /li /ul h3Compensation Benefits /h3 ul liPaid Time Off: Earn PTO and paid holidays /li liIncentives Rewards: Daily, weekly, and monthly contests with cash bonuses and prizes /li liHealth Benefits: Comprehensive medical, dental, and vision coverage after 90 days /li liRetirement Savings: Available retirement programs where applicable /li liDisability Insurance: Short‑ and long‑term disability coverage /li liLife Insurance: Access to life insurance options /li liCareer Growth: Internal promotion opportunities /li liPaid Training: Earn while you learn new skills /li liCasual Dress Code: Comfortable attire in office /li /ul h3Physical Requirements /h3 pThis job operates in a professional office environment. Employees will be largely sedentary and may be required to sit, stand, and use a computer and telephone headset for extended periods. Occasional movement around the office, reaching, and lifting up to forty (40) pounds may be required. /p h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations unless it would cause undue hardship. Employees or applicants with disabilities should contact Human Resources to discuss accommodations. /p h3Diversity and Equality /h3 pMCI embraces diversity and provides a workplace free from discrimination. All employment decisions are based solely on merit and qualifications. MCI will consider qualified applicants with criminal histories in accordance with applicable laws and regulations. /p /p #J-18808-Ljbffr
