Delivery, Senior Associate
hace 2 días
Granada
ppbJoin us on a journey of endless possibilities /b /p pAt Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. /p pWith the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. /p pStrada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people‑first solutions powered by cloud‑based technology – helping organizations grow and enabling workforces to perform at their best. /p h3Main Responsibilities /h3 ul liIndependently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs /li liSupport Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs /li liUse Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks /li liSupport and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities /li liEnsure Tickets and Calls are responded within SLA timescales and to a high standard /li liSupport System Maintenance Testing /li liLiaise and transact with Third Parties /li liSOC Controls completed on time and with the necessary evidences /li liSupport and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence /li liConduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice /li liMaintenance of DWIs to ensure processes are up to date and reflective of the service /li liAll system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate /li liHighlight to Service Manager any deviations from the standard scope of service /li liAbility to recognize and deal appropriately with sensitive and confidential informationTime Recording to be completed accurately and on time /li liSTRADA Security Standards are adhered and followed /li liContribute to team meetings and raise any issues immediately to your Service Manager /li liEnsure you are up to date with all STRADA HR announcements and communications /li liBuild good relationships with all lines of businesses where appropriate /li liUpdate internal stakeholders, when needed, in a timely and accurate way /li liParticipates in projects and activities as needed and assigned /li /ul h3REQUIRED EXPERIENCE /h3 h3Professional / Job Experience /h3 ul liStrong knowledge of MS Office tools such as Excel, Word, and PowerPoint /li liFlexibility to support a global and fast paced environment /li liAttention to detail /li liExcellent written and verbal skills /li liSelf‑motivated and a willingness to learn /li liAbility to collaborate and work in a team environment, as well as independently while adhering to processes and procedures /li /ul h3Education and Training /h3 h3Essential /h3 ul liBA/BS in a business‑related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education experience /li li2-3 years relevant experience administering Payroll or Health Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment. /li liHRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred /li /ul h3Desirable /h3 ul liExperience working with HR and payroll data /li /ul h3At Strada, our values guide everything we do: /h3 ul libAnticipate Customer Needs /b – We stay ahead of trends so our customers can grow and succeed. /li libOwn the Outcome /b – We take responsibility for delivering excellence and ensuring things get done right. /li libChallenge Ourselves to Work Smarter /b – We move faster than the world around us to drive change and accomplish more. /li libEmpower Each Other to Solve Problems /b – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. /li libCare About Our Work /b – We understand that what we do impacts millions, and we have a responsibility to get it right. /li /ul h3Benefits /h3 pAt Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. /p pAll offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. /p h3Our commitment to Diversity and Inclusion /h3 pStrada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. /p h3Diversity Policy Statement /h3 pStrada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter. /p h3Authorization to work in the Employing Country /h3 pTo be considered, you must have current and future work authorization in the country where you’re applying, without the need for visa sponsorship by Strada. /p pPlease note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. /p h3DISCLAIMER /h3 pNothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. /p /p #J-18808-Ljbffr
79 Calle Leñadores, 18193, Granada
