Regional Customer Data Steward EMEA
2 days ago
Alcobendas
ppAre you passionate about data quality, governance, and driving business excellence across international teams? Join us and play a key role in shaping the integrity and effectiveness of customer master data across the EMEA region. /ppAs our Regional Customer Data Steward EMEA, you will be the go‑to expert for customer master data, ensuring accuracy, consistency, and compliance across the NPE division. /ph3Responsibilities /h3ulliOwn and monitor customer master data quality for the assigned region for the NPE division /liliEnforce GEA Group and divisional customer data standards, policies, and governance rules /liliExecute and steer deduplication, merging, obsoletion, and cleansing activities /liliSupport and coach local customer data stewards and build a regional steward community /liliAct as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies) /liliSupport SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflows /liliSupport Transform360 data readiness, including data quality monitoring and validation /liliProvide transparency on data quality KPIs, risks, and improvement progress /liliPerform testing of data‑related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams /liliDocument operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current /liliCollaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections) /li /ulh3Qualifications /h3ulliExperience in Master Data Management, preferably customer master data /liliStrong understanding of SAP S/4HANA Customer Master and MDG-C /liliExperience with CRM systems, preferably Sales Service Cloud /liliExperience in a B2B, industrial, or project‑based business environment is a plus /liliStrong analytical and problem‑solving skills /liliAbility to work effectively across functions, teams, and regions /liliA structured, detail‑oriented mindset with the confidence to enforce standards in a matrix organization /liliFluent in English. Only applications submitted in English will be considered. /li /ulh3Benefits /h3ulliAttractive compensation package aligned with experience and responsibilities /liliPrivate health insurance plan /liliEmployee Assistance Program /liliFlexible working hours and a hybrid working model (up to two days per week remote) /lili23 days of vacation per year /liliGreat work environment as part of a collaborative team /liliContinuous internal training and career development opportunities, both nationally and internationally /liliThe opportunity to join a company recognized as a Top Employer 2026 /li /ul /p #J-18808-Ljbffr