Administrador/a - iServis - Cornellà de Llobregat

Responsabilidades Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. • Gestionar pedidos locales e intercompany, • Tramitación en SAP y seguimiento hasta la entrega final, • Atender consultas de clientes sobre stocks, fechas de disponibilidad, estado de pedidos, entregas y solicitud de documentación, • Emitir ofertas y actualizar precios en SAP según solicitud de la red comercial, • Tramitación de altas para nuevos clientes y mantenimiento de datos en BP-masterdata, • Apoyar al equipo comercial con información sobre pedidos, stock y cuentas de clientes, • Gestionar reclamaciones de deuda vencida y registrar información en el sistema, • Notificar incidencias a clientes y ventas, colaborando con planificación y logística para su resolución, • Tramitar No Conformidades por incidencias asociadas al pedido, • Registrar y documentar procesos siguiendo los procedimientos del departamento Requisitos • Experiencia mínima de 1 año en tareas similares a las descritas, • Conocimientos de SAP y MS Office, • Se valorará conocimientos de inglés Competencias Clave Demonstrates expertise in managing local and intercompany orders, utilizing SAP for order processing and tracking, and providing customer support regarding stock and order status. xcskxlj Proficient in maintaining client data and collaborating with commercial teams to ensure effective communication and resolution of issues. Habilidades Duras • Order Management, • SAP Proficiency, • Data Maintenance, • Documentation Skills, • Process Registration Habilidades Blandas • Customer Service, • Collaboration, • Problem-Solving Herramientas y Tecnologías • SAP, • MS Office #J-18808-Ljbffr

Customer Service Executive La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes. SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. Key Responsibilities Ensure an excellent customer experience by managing the Order-to-Delivery process in line with global, regional, and cluster guidelines and KPIs. Coordinate key activities such as order management, scheduling, allocation, order release, outbound operations, returns, and defective product management, ensuring smooth and efficient execution across the Cluster/Country. Build a strong partnership with our third-party logistics provider to ensure deliveries are made on time and according to customer requirements. Support operational excellence through effective communication, training, warehouse visits, and ongoing collaboration. Act as a key partner for the Sales Team in the execution of go-to-market activities at Cluster and Country level. Deliver outstanding customer support while consistently achieving service level targets and KPIs. Provide best-in-class support to assigned customers, ensuring operational requirements are met and customer issues are resolved efficiently. Proactively identify solutions, support product replenishment opportunities, and contribute to business growth through a customer-focused approach. Work closely with Sales, Finance, Marketing, and Operations teams to coordinate deliveries, reduce claims, and optimize logistics costs. Ensure successful product launches by executing plans aligned with the marketing strategy and business objectives. Be the key link between customers, sales, and operations ensuring an exceptional service experience and contributing directly to PUMA’s success. Education Bachelor’s degree or higher education in business administration, supply chain management, logistics, or a related field. Skills • Strong analytical skills, • Proven experience in tools & technology, • Results oriented, • Customer Service oriented, • Ability to work alongside other functions, • Good communication skills and excellent capabilities to resolve issues. Experience This role requires 2-3 years of experience in customer service or similar roles, preferably in sporting goods industry. Experience in management tools: SAP SD, Office (Excel and Power Point), Power bi (not excluded). Knowledge of other CRM systems will be highly valued. Understanding of Order to Deliver process knowledge and capability to analyze customer data and KPIs. Languages Fluent Spanish and high level of English is required. Portuguese will be highly valued. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. xcskxlj Because at PUMA, whoever wants to play, can play. #J-18808-Ljbffr

pHiring İnternational is seeking a German-speaking Sales Onboarding Account Manager to join our Barcelona team. You will onboard new business clients and guide them through their onboarding journey while maximizing the value of digital advertising solutions. /ppThis hybrid role combines relationship building, consultative outbound sales, and collaboration with internal teams to deliver an outstanding customer experience in a fast-paced international environment. /p #J-18808-Ljbffr

Cargo Wine busca un profesional para unirse a nuestro equipo como especialista en Atención al Cliente. Somos una empresa dedicada al transporte internacional de vino embotellado, facilitando que los enoturistas y amantes del vino reciban sus compras directamente desde las bodegas y tiendas especializadas en sus hogares. Nuestro equipo valora el Compromiso, la Comunicación, el Crecimiento y el Trabajo en Equipo, cualidades esenciales para brindar un servicio excepcional a nuestros clientes. Buscamos a alguien con habilidades comunicativas sobresalientes, la capacidad de resolver problemas rápidamente y un enfoque centrado en el cliente que mejore continuamente la experiencia del usuario. Si te apasiona el mundo del vino y deseas desarrollar tu carrera en una empresa dinámica dentro de la industria de Almacenamiento y Logística, te invitamos a formar parte de Cargo Wine, donde tu dedicación y experiencia serán valoradas y recompensadas. Únete a nosotros y crece junto a nuestro equipo. La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes. Tareas Atención telefónica y por chat/email: • Responder a las consultas de los clientes de manera profesional y cordial., • Gestionar solicitudes a través de diferentes canales de comunicación (teléfono, correo electrónico, chat en vivo)., • Resolver dudas sobre productos, servicios o procedimientos. Resolución de problemas y quejas: • Escuchar y comprender las necesidades o problemas de los clientes., • Proponer soluciones efectivas y satisfactorias., • Gestionar y dar seguimiento a las quejas, asegurándose de que se resuelvan adecuadamente. Gestión de pedidos y transacciones: • Ayudar a los clientes a realizar pedidos o realizar seguimiento de sus compras., • Gestionar devoluciones, cambios o reclamaciones de productos., • Actualizar y registrar información relevante de los clientes en la base de datos. Requisitos Experiencia mínima en logística o en un puesto similar. • Habilidades de comunicación efectiva (oral y escrita)., • Actitud positiva, paciencia y orientación al cliente., • Conocimientos básicos en el manejo de herramientas digitales y plataformas de atención al cliente., • Capacidad para trabajar en equipo y bajo presión., • Inglés escrito y hablado - nivel medio/alto. Beneficios • Contrato a tiempo completo., • Salario competitivo., • Buen ambiente de trabajo., • Oportunidades de crecimiento y desarrollo dentro de la empresa. Únete a Cargo Wine como Customer Service y sé parte de un equipo apasionado por el transporte internacional de vino. xcskxlj Ofrecemos oportunidades de crecimiento en un entorno dinámico y especializado. #J-18808-Ljbffr

ppSD Supply Chain Talent is looking for the best candidates for a bCustomer Services Agent with French /bat bREVLON, /b a leading global consumer goods company with a strong presence in Barcelona. /ph3Mission /h3pThis position is responsible for executing the Order to Delivery Process that will support the sales department and it is the first contact for our customer for services level performance. bCustomer services Agent /b must follow daily the operational KPI’s to analyze inefficiencies to allow them to put in place actions to solve it, always looking for service level excellence. /ph3Responsibilities /h3ulliManage customer service activities to ensure excellent service /liliCreate / monitor Sales order fulfillment to ensure order accuracy and forecast alignment /liliFollow up order status, delivery, pick pack, invoice and documentation /liliSolve issues related to orders from Order Entry to Invoice and cash collection /liliProvide information to customers (external and internal) about OTB processes and status. /liliWork closely with Supply Planning, Distribution and Finance to achieve objectives/plans /liliSupport Sales Marketing to achieve sales plans, keep information up to date to share and validate /liliCoordinate that databases (Customer material master etc.) are correct to avoid complaints, returns and credits due to wrong data /liliSupport customer requests, act as a central contact for any questions /liliParticipate and engage in continuous improvement efforts to drive order process quality and efficiency /li /ulh3Requirements /h3ulliMinimum 2 years of experience in a similar role /liliSAP knowledge of SD module (or JDE) and Microsoft Office Excel advanced /liliLanguages: Fluent French (C1), English and Spanish minimum intermediate level (B2+) /li /ulh3Skills /h3ulliStrong analytical capability and attention to detail /liliWillingness to work difficult tasks through to completion /liliAbility to collaborate with other departments to reach a common goal /liliStrong understanding of Supply Chain principles /liliDesire to learn and grow in the position and company /liliAbility to work in conditions which include multiple and sometimes conflicting priorities in tight deadlines /li /ul /p #J-18808-Ljbffr

ph3German Sales Onboarding Account Manager | Hybrid | Barcelona /h3 pbLocation: /b Barcelona, Spainbr/bWork Model: /b Hybrid (Office + Remote)br/bEmployment Type: /b Full-time (39h/week) /p h3Salary Benefits /h3 pb€26,000 Gross Annual Base Salary /bbr/bUp to €4,000 Gross Annual Performance Bonus /bbr/bTotal On-Target Earnings (OTE): Up to €30,000 Gross per Year /b /p h3About the Role /h3 pAre you passionate about sales, digital marketing, and helping businesses grow? /p pWe are looking for a bGerman-speaking Sales Onboarding Account Manager /b to join a dynamic international team in bBarcelona /b. In this role, you will become the trusted advisor for new business clients, guiding them through their onboarding journey while helping them maximize the value of their digital advertising solutions. /p pIf you enjoy building relationships, identifying business opportunities, and working in a fast-paced international environment, we'd love to hear from you! /p h3Your Responsibilities /h3 ul liManage and onboard a portfolio of new business clients. /li liBuild strong relationships with customers in the German market. /li liConduct consultative outbound sales activities. /li liUnderstand clients' business objectives and recommend tailored digital advertising solutions. /li liGuide customers through the onboarding journey and ensure a seamless experience. /li liIdentify upselling and cross-selling opportunities. /li liMonitor account performance and provide optimization recommendations. /li liCollaborate with internal teams to deliver an outstanding customer experience. /li liMaintain accurate CRM records and customer documentation. /li /ul h3Requirements /h3 ul liNative or fluent bGerman (C1/C2) /b. /li liGood level of bEnglish (B2 or higher) /b. /li liPrevious experience in Sales, Account Management, Customer Success, or Digital Marketing is an advantage. /li liExcellent communication and negotiation skills. /li liGoal-oriented with a passion for sales. /li liStrong relationship-building abilities. /li liEU Citizenship or a valid Spanish work permit is preferred. /li /ul h3What We Offer /h3 ul lib€26,000 Gross Annual Base Salary /b /li libUp to €4,000 Gross Annual Performance Bonus /b /li libHybrid working model /b /li liPaid training /li liCareer growth opportunities /li liInternational work environment /li liModern office in Barcelona /li liOngoing learning and development /li liEmployee referral program /li /ul h3Start your next international career in Barcelona and help businesses grow while advancing your own career! /h3 /p #J-18808-Ljbffr

Hiring International in Barcelona, Spain, is seeking a sales-oriented professional to manage German market accounts in a hybrid role.