Client Service Manager - AIFM
hace 4 días
Valencia
ppFundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue‑chip companies and leaders in their domestic market. /p pWe invest in our people, enabling you to develop your skills and build on your experience. /p pIf you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you. /p h3Job specification /h3 ul liWork proactively on a portfolio of clients to support the daily activities of the funds under management; /li liAct as main point of contact for the clients for day‑to‑day activities and resolution of any fund‑related queries; /li liSet‑up and lead AIFM service review calls with clients to maintain a strong relationship; /li liEstablish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls; /li liEnsure compliance with internal and external processes; /li liMaintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures; /li liUpdate internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information; /li liEnsure all funds have up‑to‑date policies and procedures that reflect on‑going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum; /li liPrepare the Operating Memorandum and coordinate internal and external review of such document; /li liLiaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund‑related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information; /li liEnsure all investor subscription documents incl. side letters are saved on client folder; /li liManage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline; /li liWhere FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda; /li liPresent AIFM report in the Board Meeting; /li liEnsure coordination and review of fund financial reports and long form reports; /li liPreparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company; /li liPrepare cash payment instructions for review and signature by the Client Service Manager; /li liUpload investor reports and target fund documentation to the investor portal; /li liPreparation of presentation materials for physical client visits; /li liCalculate and review client fees, create invoices and manage timely payment; /li liIdentify opportunities to enhance the client relationship; /li liSupport with ad hoc projects. /li /ul h3Skills Required /h3 ul liAcademic degree, preferably in Finance or Economics; /li liExperience in the financial sector is of advantage; /li liKeen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions; /li liStrong commercial awareness, analytical and communications skills; /li liGood working knowledge in MS Office suite; /li liFluent in English with excellent written and oral communication skills. /li /ul h3What You Will Get In Return /h3 ul liA genuinely unique opportunity to be part of an expanding large global business; /li liA friendly, co‑operative and supportive environment; /li liTraining and development opportunities. /li /ul pAs a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. /p pBenefits: As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. /p pOur people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programmes. /p pDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. /p /p #J-18808-Ljbffr