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  ppShape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service Asset Specialist to strengthen our EMEA team. /p pAs the primary point of contact for customers in the EMEA region, you’ll play a key part in delivering a smooth and positive customer experience—from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. /p pFor this role, we expect the new colleague to work from our office in Madrid (Spain). /p h3Responsibilities /h3 ul liProvide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries. /li liMaintain data and set up new customers, building long‑term relationships through excellent service. /li liMonitor daily warehouse movements and proactively identify and address discrepancies. /li liCoordinate inventory checks, taking responsibility for communication, analysis, and follow‑up. /li liHandle quality‑related issues and stay in close contact with the quality department until resolution. /li /ul h3Qualifications /h3 ul liCompleted vocational training as an industrial clerk, office administrator, or equivalent experience in customer service. /li liVery good language skills in English, Spanish French (additional languages are a plus). /li liConfidence in using MS Office—training on our internal software will be provided. /li /ul h3Benefits /h3 ul liFixed‑term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. /li liLocal benefits applicable to the Madrid location: Home‑office up to 2 days per week is possible after the onboarding period. /li liContinuous investment in your personal and professional development through training and coaching. /li /ul /p #J-18808-Ljbffr